First installation of the Bruce chairlift last 2 trips and computer malfunctioned. Then snow delayed the technician for 5 days. Second installation still functioning on day 3 - hopefully it keeps working. It is an awesome chairlift- my mother is getting around so much better. 101 mobility was awesome- always professional and apologetic for the weather. Thank you to Samantha and Rich.
Salesman was very good in explaining all my options and the costs involved. My Bruno stair lift was installed less than 1 week after I ordered it.. Installation Technician was very professional and cleaned up after.
Installers were very professional and installed two stairlifts in a day. Both work very well and they did a nice job in explains the operation. Also the sales rep did a great job in understanding our needs and following up on the sale from design of the custom job to order delivery.
Employees were informative and courteous. Appointments were kept on time. Workmanship was perfect. We couldn’t be more pleased. Thanks to all!!! We will be in touch when funds are available to do lower level,👍🏻😃
HAZLETON HISTORICAL SOCIETY
Both the salesperson that came to the house as well as the installer (Jordon & Rich, respectively) were very personable, knowledgable & honest.
I felt very comfortable discussing our needs with them & enjoyed meeting both of them.
They are an asset to your company.
Additionally, I had a very positive experience with Tonya (Sorry Tanya?) on the phone.
My father has not used the stairlift yet, but it appears to be exactly what we wanted/needed
Knowledgeable salesperson who thoroughly explained the nature and features of the various chairlifts. Efficient and personable installer who provided a clear demonstration of the features of our chairlift and its use.
Also, every customer service representative that we spoke with to arrange purchase and installation was courteous, efficient and knowledgeable.
We had a part that needed to be sent back to the manufacturer for repair. It was picked up promptly. Tonia followed up on the progress weekly. It was returned and installed. Technicians were timely and professional. Tonia was amazing and worked with us to ensure my daughter’s equipment was done so it was available for her use.