101 Mobility Ann Arbor Reviews


Canton, MI
Yes. Very good

Pinckney, MI
Relatively easy to deal with.

Ann Arbor, MI
Our interactions with your company have all been very professional. Shanna Adams worked well in setting up services. The guys who came out to install the equipment were very good to interact with also and did a very good job.

Canton, MI
THE SERVICE WAS GREAT.

Ann Arbor, MI
101 Mobility was a pleasure to work with. Every aspect of the process went smoothly, from the initial consult through to the installation. We are very pleased with the stair lift which works very well with a smooth ride, and doesn't take up too much space.

Canton, MI
Very efficient and friendly

Livonia, MI
You professionally installed a quality product quickly at a fair price.

Milan, MI
Prompt accurate communication. Scheduling in on time. Good ideas good execution of plan, courteous caring people

Detroit, MI
Mom has a Stairlift, from 101 Mobility, we’re very happy with it, Very efficient gets her Up & Down the stairs.

Ann Arbor, MI
I needed a lift chair for my husband after heart surgery. I got it the same day that I called which was wonderful.

Ann Arbor, MI
Excellent service

South Lyon, MI
Your service people are friendly and helpful. I love the lift for my vehicle to help with my scooter. I gives me the opportunity to be independent.

Plymouth, MI
Keaton Ayers, my salesperson, was very professional and attentive to my needs. He took time to listen to my concerns and presented me with multiple options

Livonia, MI
The ramp is very sturdy.

Redford, MI
Excellent Sales, Products and Installation Crew. VERY Highly Recommended. All around great experience.

Northville, MI
I instinctively liked all the staff members I dealt with in getting my scooter repaired. The offices were clean, neat, and quiet. They obviously understood all aspects of life for people with handicaps and were very helpful helping to solve problems. It was a pleasant experience. I am grateful.

Ann Arbor, MI
What I liked was the respect I was given from the very first phone call. The admin office staff was so professional, polite, thorough, kind and accurate. All the information was always correct. My circumstance was immediate and a little unusual and 101 was very nice about it and accommodating.Everyone, field staff included was also polite, on time, did excellent work and was very professional in their work and their work style. I am impressed and will tell everybody how great you are. Always feels good to receive excellent customer service, rare as it is. The best!

Ann Arbor, MI

Chelsea, MI
Installers do a great job!! Immediately responds to any issue regarding the equipment. Like that equipment and install is all with one company and not contracted to an outside service. Highly recommend their service.

Plymouth, MI
The correct product was delivered on time and placed in the correct location.

Farmington Hills, MI
All contacts with company resulted in pleasant, professional and knowlegable interchanges. All work was done on time, professionally and with a smile. Clean up after installation was really appreciated. Suggestion were made by company personnel which made me feel comfortable with their knowledge of their product and the meeting of my needs. I would not hesitate to used them again or recommend them to anyone

Ann Arbor, MI
Everyone I have worked with was knowledgeable and accommodating. Great people with a great service.

Chelsea, MI
Lots of personal attention and careful evaluation of our 99-year-old aunt's needs for a lift chair. She loves her "petite" version!

Whitmore Lake, MI
Very accommodating taking calls and coming back several times to house. Satisfied with the product. I wish I had questioned a little more closely about what the wiring involved as I just assumed I would have a plug to plug into a generator which turned out not to be the case. Just wish I had known this ahead of time.

South Lyon, MI
Speedy service

Ann Arbor, MI
knows what he is doing

Detroit, MI
quick response to email request and quick install

Farmington Hills, MI
Professional, prompt and personable service. Fast adaptation by Co. Representatives was greatly appreciated.

Ypsilanti, MI
Representatives were very helpful and compassionate--it's clear they genuinely care about meeting people's needs. Also very professional, efficient and well organized. They offer quality products and many options. If I have additional mobility needs in the future, I will definitely contact 101 Mobility.

Plymouth, MI
the tech was on time and professional. He changed the batteries that were just replaced last April and my lift is working again. A suggestion I would offer is they slip some shoe covers on so the carpets don't get spotted with mud from their shoes.

Northville, MI
Easy transaction and very friendly team! 10 stars

Garden City, MI
Prompt service! The repairman was very nice and did a great job. Totally happy with 101 Mobility.

Taylor, MI
My ramp is well constructed and it was fast to get a written estimate for my co-op management office. Also installation was fast. It was good service all around. I'm very pleased.

Saline, MI
Kyria at the Ann Arbor. Michigan location was incredibly helpful and kind. Coordinated my order and we had our lift chair within 48 hours.

Ann Arbor, MI
I couldn't be more pleased. I will strongly recommend 101 Mobility to anyone with a similar need. Thanks for being there. [NAME REMOVED] Ann Arbor, MI

Plymouth, MI
The man who worked on our elevator, Keri, was wonderful.

Milan, MI
Kyira was very knowledgable and pleasant. Brian and Chris were great. So far our chairlift works great.

Farmington, MI
Everyone from the show room to the installation were very helpful, very knowledgeable, answered all our questions and were very friendly. Thanks to all of your staff!!!!

Plymouth, MI
I don't know much about all services you offer but I needed a scooter to rent quickly and you had it available. Also Your office is close to my home.

Farmington, MI
They did a great job identifying my needs and installing a lift in my vehicle.

Plymouth, MI
Very knowledgeable , helpful staff. Good customer service.

Livonia, MI
It’s exactly what we needed for Dad after his surgery. Making him more independent. Service and install was great and done within a week from ordering!!

Ann Arbor, MI
you’ve been very good to work with, and you have a good product. Thanks!

Ann Arbor, MI
Very nice people to work with who are extremely knowledgeable. They exceeded expectations on completion of work and delivered/installed a great ramp that is very sturdy and nice looking.

Farmington Hills, MI
Convenient and reliable. Service representative was very helpful and friendly.

Ann Arbor, MI
Service providers--mobility consultant and equipment installer--good communicators and efficient. Equipment purchased works well.

Novi, MI
I think your service will rate better when someone gets out here and shows me all the things I should know. And I have the Dr. Prescription to give to you so I get my $35.00 back. I have read the book and wonder if there are any accessories that can be added and could there be a larger basket that would go on that scooter, is there a cup holder? I believe that you are bringing another Battery and be sure and let me know when you are coming so I am sure to be here. Thank you for your service and I do like the scooter very much, [NAME REMOVED]. Brookdale. Apt. # 26.

Plymouth, MI
It gives my Mother-in law her mobility back ,as far of the stairs.

Chelsea, MI
Prompt, courteous service and attention to detail by the installation team.

Ann Arbor, MI
The great customer service. The quality of the equipment only drawback was a battery that didn’t hold a long charge it seemed to run low after one to one and one half hour use. It probably never was an issue except for my need for longe charge for U of M venues that my functions were at. My experience was fabulous the battery never became a problem it merely caused stress with low battery lights. The unit however was excellent and provided great mobility. The communication and service was beyond excellent. Thank you Mobility 101 for making my Ann Arbor event memorable

Ann Arbor, MI
very useful chair. Helpful people

Canton, MI
the product gives us the safety and security features we wanted. The installer was courteous and efficient and no debris was left behind. We had good service from Brian and Kryia and think of them as friends now.

Ann Arbor, MI
quick , excellent service

Detroit, MI
Awesome, fast! No calling back and forth! Bip! Bam! Done!

Pinckney, MI
EXCELLENT SERVICE, QUICK RESPONSE TO MY NEEDS

Ypsilanti, MI
I have not tried out the threshold ramps that I just purchased, but they look good and sturdy, cannot wait to have my brother at my home to use them.

Farmingtom, MI
Everyone I dealt with at 101 Mobility was helpful and professional. Fro example, I talked with Nina several times and every time she was pleasant and knowledgeable.

Dearborn, MI
Delivered as promised at a reasonable rate.

Ann Arbor, MI
The people were courteous and prompt with replies to questions. The person who installed the lift was very good about explaining everything. I do wish there was a written document with all that he told me, to refer to afterwards, as there was quite a bit to remember.

Ypsilanti, MI
All of your representatives were excellent. Nina was very helpful on the phone. Brian was a very nice person and a very good salesperson. He answered all our questions and was not pushy. It was nice to deal with him. The two installers Keaton and Chris were on time, worked efficiently and were very accommodating to our needs. They did am excellent job of showing us how to use the stairlift and how it worked. Everything from the my inquiry through to installation was a very pleasant experience. The stairlift is working great. Thank you, [FIRST NAME REMOVED]

Ann Arbor, MI
responsiveness

Livonia, MI
Quick service. Great installers.

Ann Arbor, MI
Good customer service.

South Lyon, MI
polite, punctual, competent, professional

Ann Arbor, MI

Ann Arbor, MI
Very responsive and helpful!

Ann Arbor, MI
The office staff were knowledgeable and very helpful. They made the process easy, and the delivery option was perfect for us. We were able to have my grandmother with us at thanksgiving for the first time in several years. I cant thank you all enough.

Detroit, MI
The response to our service request was timely. The technician came when promised and was very professional. The issue was under warranty and all we paid was a service call.

Whittaker, MI
Great service

Ann Arbor, MI
The measuring and installation were both done quickly.

Livonia, MI
Coming to the house to discuss what type is needed and your follow up

Saline, MI
Installation was on time and well done. Very happy with our lift.

Manchester, MI
The installer did a beautiful job of installing & explaining the stairlift use.

Ann Arbor, MI
Timely, efficient and professional. So glad we found you folks! J. [LAST NAME REMOVED]

Plymouth, MI
Prompt and efficient

Northville, MI
Nina was very helpful and she allowed us to try out a ramp before purchase as well.

Pinckney, MI
Installer was excellent works great

Ann Arbor, MI
Great customer service, from people on phone to person who came out to do the estimate, to installer.

Plymouth, MI
I rented a go go scooter and the service was amazing. Even picked it up at the hotel for me

Plymouth, MI
They had the scooter I needed for the time I needed it. The gentleman who met us there was very helpful and friendly. The equipment was in good shape and ran beautifully the whole day. We will definitley remember this service the next time I'm planning a long day out.

Pinkney, MI
We have had a stair elevator chair on are primary stairway for nearly a year. We found the representive who evaluated our needs and helped select the correct chair, very sensitive to our situation. We recently called on this company again to help us access our basement by way of a chair elevator. The agency was able to complete the assessment and install the chair elevator within a week's time. We also have needed to ask for a service call on the first chair and we were very impressed with the rapid response time. I would gladly recommend this co. To anyone needing help to make mobility decisions in their life.

Redford, MI
Very professional. I like this unit more than my Acorn unit I also have on another level

Livonia, MI
Prompt service and no surprise charges.

Melvindale, MI
Nina was awesome!!! Every step of the way, from getting my my mother's chair lift installed quickly and answering all questions I had. She went way above and beyond.

Holland, MI
They support our Business which is a Home Modification company. We love having other company's we can recommend to our clients for whatever needs they may have.

Detroit, MI
price & timeline sound reasonable and quick, but installation hasn't happened yet.

Saline, MI
Good service with quick delivery.

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