101 Mobility Atlanta Reviews


Blairsville, GA
The people have been excellent. The product is wonderful. Would advise people to go with 101 Mobility.

Braselton, GA
We used a stair lift for transition from the lower level of our home to the mail level (18 steps) to assist our grandson recovering from GBS. It was easy to use coupled with simplistic instructions/training.

Sharpsburg, GA
It's quiet and makes my wife happy. She can now go up stairs any time she wants to and do things . I don't worry about her falling on the stairs and that is a great gift .

Marietta, GA
I have been able to get prompt service when I need it. The service man, Mike, who was here a few days ago and replaced the battery in my chair lift did an excellent job and was very respectful about wearing a mask the entire time, as well as being careful to maintain social distance.

Marrietta, GA
Easy and professional

Marietta, GA
Technician on call explained the reasons for our problem and took care of things in short order.Other tahn maintenance visits our chairs have worked quite well since we instlled them three or four years ago.

Appling, GA
Great service, fixed the problem without excessive charges.

Dawsonville, GA
It was timely and Hassle free The installer did not make a mess and if he did it was clean before we left

Powder Springs, GA
The chairs have been wonderful. Only concern was quality of service in Nov. Of 2019. The young man did quite a bit more on this last service. Also, to whoever might care, he represents your company very well.

Woodstock, GA
Gerard was great! Very knowledgeable and professional!

Buford, GA
Outstanding customer service and a high quality stair lift at affordable price. Every associate including the installing technician truly courteous and professional. Will highly recommend.

Sandy Springs, GA
Courteous and knowledgeable sales people and installers combined with a reasonable price for the sale and installation of a chair lift equals a satisfied customer.

Temple, GA
Here on time and demonstrated the lift

Alpharetta, GA
Very professional, delivered and installed as requested and works like a charm. Thank you!

Woodstock, GA
Like that the reps and installers are employees not contractors

Lawrenceville, GA
Initial presentation by sales person was very professional. Installation was done expeditiously with no muss or fuss. Equipment performs as described and operates smoothly and quietly.

Cumming, GA
The installers were fantastic.

Snellville, GA
We bought a good product at a great price. And, we've had good service.

Norcross, GA
Everyone we've worked with from your company is extremely courteous and knowledgeable.

Cartersville, GA
Prompt, thorough, totally professional.

lilburn, GA
Ease of operation!

Cumming, GA
101 Mobility was very helpful From the beginning to the end. I started with a in-home evaluation. They explained the options and differences in the stairlifts. I then went to the showroom to see the stairlifts in person and have a little ride, lol. When I was ready I scheduled my installation. The installer called on his way and arrived on time. He was very friendly and cleaned up before he left. The installation was smooth. I also purchased a “lift chair”. The installer made sure the chair was exactly where I wanted it and was fully functional in all of its settings. He explained all of the functions and also how to break it down in case I need to move it in the future. Overall, I Highly recommend 101 Mobility for anyone who needs help with stairs, lifting, any safety and stability issues. Thank you, Don Todd

Maysville, GA
So easy for my husband to get down to our basement. Love it.

Stone Mountain, GA
Products are reasonably priced. Representatives are knowledgeable and helpful.

Loganville, GA
Service was great. Technician was very courteous and knowledgeable. He listened to my problems and took care of them

Decatur, GA
Professional, efficient and personal staff which makes them easy to work with. Bruno has worked out well for us; excellent product.

Atlanta, GA
Very professional and efficient! Thanks for getting us set up so quickly

Marrirtta, GA
Fast and courteous service and the technician was well trained.

Meansville, GA
Your tech was very professional and on time! Glad to know you service out of the way areas. Thank you very much!

Dunwoody, GA
Prompt, efficient and friendly service. Very professional, courteous and patient while explaining everything to me three times--not that it's that hard to understand.

Norcross, GA
Great customer care. Amy and Gerard were amazing!!!! Professional and helpful. Gerard did the install in such a professional manner and was very knowledgeable. Cleaned up and was respectful and kind.

Hiwasee, GA
We were so happy that your repairman could come here and fix our stair lift. It works perfectly! The only thing is that the repair man did not give us a receipt for our payment. He said that the office would email me a receipt. I have not received one yet. Would you see that one is sent to me? Thank you, Carolyn [LAST NAME REMOVED]

Mineral Bluff, GA
The agency was quick to respond and followed through with each step of the process in a timely manner and as indicated.

Sharpsburg, GA
Professionalism and technician was nice and knowledgeable.

Gainesville, GA
The sales associate was very knowledgeable when we were sold the system, and a year later when we had it serviced for annual maintenance, that individual was very thorough and explained everything that he was doing that day. They are doing everything that is looked for in any company that you could do business with.

Marietta, GA

Cumming, GA
Our sales person ( Steve) was excellent and out technician ( Gerard ) that installed our stair lift was terrific also. They were on time and did a wonderful job and we are so pleased with it! We would buy from 101 Mobility again in a minute!!

Cumming, GA
We are very pleased with our lift chair. Robert did a very good job, very professional and curtious.

Flowery Branch, GA
Made in America.

Hoschton, GA
So far it seems solid . The installer was very nice and did his work in a competent and careful manner. Everyone we have talked to has been respectful and helpful. What's not to like?

Lawrenceville, GA
Very knowledgeable staff and friendly

Brookhaven, GA
Great customer service.

Marietta, GA
Gerald was great...If need be I will use you guys again.

Atlanta, GA
Stilts appears to be a high quality product. Some really thinking on your feet work had to be done to accommodate existing conditions.

Norcross, GA
Prompt attention and very comfortable to work with. Quick response to your concern and solutions. Installation was done professionally. Mike has done excellent job installing Stair lift and has great attitude.

Fayetteville, GA
Everything about 101 Mobility has been great from the sales representative, the person in the office, and the young man who installed the chair. I cannot say enough good things about all of you. My mother is so happy to be here and the chair makes it possible for her to enjoy life at our house. Thanks to all of you!

Stone Mountain, GA
Attention to detail and follow up calls for service. Great product.

Gainesville, GA
Quality of product and service

Tucker, GA
I was very pleased with the customer service I received

Grovetown, GA
The installation of the stairlifts were done with professionalism. The gentlemen were respectful and courteous. I would recommend them to anyone needing a stairlift.

Buford, GA
Bruan chairlifts

Suwanee, GA
Mike and Mike were very personable, efficient, and got the stairlift removed and placed in my garage smoothly.

Porterdale, GA
Due to the COVID-19 our church has been shut down and we have not been able to use the equipment that was installed but we still have high praise for everyone involved in getting our chair lifts installed everything was smooth and very professional its nice to talk to a real person and not a computer. THANKS

Athens, GA
No emergency phone number.

Villa Rica, GA
Very fun to work with the 101 staff and crews. Our lift was installed perfectly and works perfectly Great job 101 !!!

Flowery Branch, GA
Used my hobo in Epcot and noticed a little clunky sound. It ran fine but told the dealer about it. They checked it out and sId there is nothing wrong. I never even made my first payment yet. I now have 5 more payments to make clunker.🥴

Atlanta, GA
Your service was excellent. Mike took care the problem and was able to get the lift back in working order. He was able to find parts to help save money towards the total repair which any customer would appreciate. The product however, different story. I bought this unit brand new about 5 years ago for ADA compliance and it's been used probably less than 10 times (mostly for testing/inspections). According to Mike, the reason it stopped working was that water had flooded a box that houses a lot of wiring. This is an outdoor unit that cost $12,500. The repair was $1,400...11% of the unit cost for wiring/labor. Not sure why an outdoor unit would not have waterproof wire housings but if I ever have to by another one, this will be my first question.

Marrietta
Service was prompt. Follow up quickly resolved the charging issue.

Duluth, GA
Product is very good. Service is exceptional in all respects. In other words we have no problems or concerns.

Bethlehem, GA
Great customer service. They actually care about there customers. Very refreshing this day and age!

Brookhaven
My husband would not be able to go upstairs if we didn’t have the chairlift. It has been reliable and easy to use. When the batteries got weak, I was not able to get in touch with the place where we bought it but contacted another dealer who came and was very knowledgeable and helpful. Now that location is our dealer!

Conyers, GA
Very low key sales force allowing for time to choose what is best for the customer. Installers were so nice and did a beautiful job. Equipment installed is first class.

Powder Springs, GA
The benefits for senior citizens. Getting up and down he stairs was becoming a problem for my husband as he has had knees. I'm hoping it will help him out.

Atlanta, GA
Promptness of service call

Gainesville, GA
Friendly service.

Sandy Springs, GA
Everyone my wife and I dealt with at 101 Mobility is highly professional, knowledgeable, and exceeded our expectations, including scheduling (Kimberly), sales (Steve), and installation (Andrew). Steve took his time to thoroughly educate us on the differences between brands and their features and we visited their showroom in Marietta before deciding what to buy. We chose the Bruno stair lift with the motorized chair and motorized bottom rail because it did everything we wanted and my research showed many satisfied customers. Andrew spent a lot of time making sure that everything was assembled and installed perfectly. He even came back the day after the installation to make some modifications to the bottom rail wiring because he wasn't satisfied with how it aligned when in the down position. The product is very well designed and constructed, sturdy, safe, has a built-in diagnostic, and is easy for my wife to use. It's perfect for our needs and we're glad that we chose 101 Mobility for this project. ______________________ You may not use my last name in this review or any other marketing. You may use "[FIRST NAME REMOVED] S., Atlanta, GA"

Flowery Branch, GA
Great service. Installer Gerard was great. Left no mess and explained the operation in full. I believe the chair should have been deeper and wider as it wobbles [LAST NAME REMOVED] [PHONE NUMBER REMOVED]

Lilburn, GA
The team is so responsive and helpful.

Johns Creek, GA
Friendly service after the sale

Duluth, GA
Stairlift installed recently. Installers very courteous and professional. Would recommend to others. Billie Ellis

Marietta, GA
Call for adjustment was promptly serviced!!

Lilburn, GA
No pressure sales and excellent dervice

Atlanta, GA
We had an excellent experience from start to finish. Steve Donovan explained your products very well, and he was always available to answer questions and address concerns. The office staff was equally responsive and professional. This was also the case with the installation team. I have no hesitation in recommending 101 Mobility to anyone interested in a stairlift.

Atlanta, GA
Product was as described, delivered and installed on time. Salesman and installer both highly professional and pleasant.

Lilburn, GA
It is an USA made product supported by very qualified staff! I would highly recommend it to those of need for such product.

Clarkesville, GA
We have had your products for over 12 years and they have worked flawlessly for that time. The recent addition of Bruno products to our new home was done expertly and quickly. Thanks to the installation crew! Look forward to many years of service from our recent installation. Dave Thomas

Winston, GA
It has been a pleasure from start to finish doing business with 101 Mobility. Tim Pledge was very nice and helpful helping us decide which stairlift was best for us. Mike Glennon was very good and careful with the install of the lift. Was very through when explaining the operation and workings of the system. And last but not least, Amy Rowland was very nice and helpful in getting my invoice emailed to us. 101 Mobility must be a great place to work, because it shows in the very nice employees we've had the pleasure to meet and speak with. We will call on 101 Mobility in the future if needed. We love the Bruno lift. If anyone asks us in the future who we recommend for mobility equipment it will be 101 Mobility. No need to look any further. Thank you.

Buford, GA
Very fast response to calls and service

Marietta, GA
It’s dependable, works great and gives me freedom. I’Ve had it for over 4 yrs. and no problems.

Dunwoody, GA
Service was very professional. Wish the product was less aluminum looking!😥

Dawsonville, GA
service is very good product is excellent

Lawrenceville, GA
Very pleased with my sercice call--excellent job!

Canton, GA
Orality of product

Hoschton, GA
Service was great!! Would highly recommend.

Alpharetta, GA
Very willing and ready to help when a competitor attempted to overcharge.

Buford, GA
The stair lift is very easy to use and fits nicely on the staircase since it can be folded. The installation went very well and was installed quickly. We were happy with the process from start to finish.

Flowery Branch, GA
The golden buzzaround scooter I purchased for my wife is great. She was able to learn to drive it very well her first time out on it. Everyone there was very nice and helpfull. This was our first time needing to purchase a scooter and it was good to have someone to explain the different models and features.

Norcross, GA
I was able to schedule and pay over the phone.

Lithonia, GA
Friendly and accommodating. Products I have are doing the job intended.

Dacula, GA
Michael was on time and professional.

Marietta, GA
Service on time as expected. Technician was friendly and helpful. Product is to my satisfaction.

Columbus, GA
The professional and efficient approach shown by the agent on the initial call and the follow-up through the installation sold this equipment to me. We are very happy with the result.

Atlanta, GA
Your installers are competent and neat and polite.

Evans, GA
Have already recommended it. Works as advertised. Installed without problem. Cost as quoted. Installer knowledgeable, skilled, neat, on time, and obviously liked his job. Gets used every day. Suggestion: A few LEDs to illuminate stairs around power unit when it is not convenient to use house lights for the whole stairs. [FIRST NAME REMOVED]

Riverdale, GA
you came when you said you would and solved my problem quickly. if i ever have a nproblem with my stair-lift i would not hesitate to call 101 mobility

Sugar Hill, GA
Great customer service. Prompt attention and a great caring team.

Athens, GA
Efficient, kind, knowledgeable personnel. In comparison, Bruno is an excellent American product. Again, by comparison, 101 products are fairly priced.

Marietta, GA
Simple to operate and no wall damage

Blairsville, GA
quality products and professional service.

Kennesaw, GA
Dependable and also helpful!

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