101 Mobility Atlanta Reviews


Marietta, GA
Fast response by estimator and installer. Professional and neat installation. The stair lifts (2) are lifesavers. Highly recommend 101 Mobility and Bruno lifts.
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Smyrna, GA
Reliable Bruno stairlift and good service.
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101 Mobility of Georgia came out when they said they would, did a thorough inspection, explained the process and their credentials. They made a recommendation that actually saved us some money by truly understanding our needs. It has been a long time since I had a "real" high customer service experience. Wow! We are happy and would call them back just to pick their brains on accessible lifestyles.
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Atlanta, GA
Your repair persons are polite and diligent.
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Marietta, GA
Good quality. Great service.
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Smyrna, GA
So far everything is working great. Thanks for your help, we believe the chair lift will help prevent any future falls. CWB 10/3/19
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Evans, GA
Very professional and genuine!
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Carnesville, GA
Andrew the Service Tech was GREAT ! Thanks !
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Mcdonough, GA
You were on time and :ot here earlier. Robert is a gentleman. Knows the business. Thank you do much.
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Waleska, GA
American made, Fast service, great crew, Mom loves her chair lift.
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Milton, GA
I received service on my Chair after the batteries had melted and drove everyone out of the house in the middle of the night. Your technician Michael offered a refurbished unit he had in his truck as an alternative to waiting for three weeks or more to repair my current chair. He was able to install the unit that day.
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Flowery Branch, GA
The person doing the installation was very efficient and gave us the clean-looking installation that was promised by the one that evaluated and measured the stairway. The thorough and patient instructions on chairlift use to three different people was excellent. The clean up at the end was impeccable.
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Gainesville, GA
Great Company
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Tucker, GA
Having an electric scooter put into my life happened very quickly. 101 Mobility got me up and running by providing and installing the equipment necessary to use my new toy.
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Auburn, GA
It was great
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Blairsville, GA
Very happy with the service and attention to detail.Would certainly recommend 101 Mobility!
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Covington, GA
The representative was knowledgeable and clearly explained all options. He did not pressure my parents at all.
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Lawrenceville, GA
We are very pleased on every aspect of 101 mobility
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Cumming, GA
Tech Andrew did an outstanding job. He listened. He explained and answered questions. He was hard working, thorough, and efficient. He fixed all issues and restored our chairlift to A1 operating condition. We are very pleased with the result. Scheduler Kimberly contacted us when there was a cancellation so the Tech could get out to our house days earlier than originally scheduled. It was very helpful to have the lift restored to full working order so quickly. Much appreciated. Excellent service from the entire 101 team! Please give our thanks to Andrew and Kimberly.
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Dunwoody, GA
Attention and service was always very good! The product was everything I expected!
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Stone Mountain, GA
Functionality.
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College Park, GA
The chair works well. Your service department does a good job.
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Loganville, GA
My husband can utilize the whole house during his recovery from a stroke , installers are great efficient people thank you!
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Ball ground, GA
I had an emergency and needed a stair lift as soon as possible. 101 mobility got it installed in 4 days. The sales consultant was very nice and helpful. The young man who did the installation was very polite and did a great job. I have already recommended your company to others!
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Atlanta, GA
Great job!!!
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Marietta, GA
The service to repair my mother and law's stair chair was excellent. The service was done very quickly and very professional. The service representative called me to let me know that he was running ahead of schedule and that worked out perfectly for me. I would not hesitate one second to recommend 101 Mobility to anyone that required any service to a stair lift chair. Oh, and one more thing is that the people that I spoke with to set up the appointment were just as nice and professional. In addition everyone seemed very happy and in my book that goes a long way. Thank you.
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Doraville, GA
Friendly. quick and knowledgeable.
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McDonough, GA
Good quality and fast expert service.
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Dunwoody, GA
Keep closely to scheduled time and are careful and professional
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Ellijay, GA
Prompt and courteous service.
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Riverdale, GA
The convenience and quick installation.
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Cumming, GA
Service technicians have all been very good and you can see that they are proficient in the work, they know the equipment and did a great job.
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Stone Mountain, GA
Quality products and exceptional service
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Peachtree Corners, GA
The serviceman was very professional, and fixed my problem right away. He is a good representative of your company. My problem was having a problem which needed fixing pronto and your schedule is not geared toward helping people with urgent need.
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Braselton, GA
Sincere and considerate customer care.
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Kingston, GA
We are very satisfied with the friendly and professional service that we received from the beginning to the end of the process of acquiring a stairlift. We are very pleased with our new stairlift. We would not hesitate to recommend this company and the products they offer.
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Athens, GA
First visit when badly due to lack of communication. The installers had to come back a second time with different drilling bits. However, after that everything went smoothly. The team from 101 Mobility were very professional. They installed our two Bruno Stair Lifts in less than 5 hours, explained how to use each of them, and patiently answered all of our questions. We have had no problems since the installation.
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Tucker, GA
People
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Alpharetta, GA
As always great thorough service.
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Blueridge, GA
Everyone we dealt with through the process was great, from the office staff, sales staff and we especially appreciated our installer. Everyone was very efficient, very professional and very patient. They went the extra mile to meet our needs and make sure we understood and were happy with the finished installation. Great job!
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Cumming, GA
High quality
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Acworth, GA
I feel we bought a quality product. Steve made our decision easy and he is superb. Your customer service is at the top.
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Braselton, GA
Convenience! Would love more selection, but you are so close we decided to go with you.
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Rockmart, GA
It will allow my son to get out of the wheelchair and hopefully be able to take steps. All the representatives were knowledgeable and very nice.
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Marietta, GA
Both the sales and installer were great. I would remiss if I didn't include the lady that scheduled the install also was great.
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Eatonton, GA
Installation and service are outstanding!!!!
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Decatur, GA
Excellent service. Kept us informed us next steps and timing all throughout the process. Would HIGHLY recommend these folks. We were very impressed.
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Decatur, GA
Very quick and efficient
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Acworth, GA
I was pleased that I was able to get such a quick turn around on my service call. The technicians responding were terrific and spent a lot of time to do everything in their power to complete the repairs.
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Dunwoody, GA
Good service and easy to deal with. Steve Donovan is very professional and knowledgeable.
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Marietta, GA
We love our new stairlift! The installers did a great job and educated us about the use of the stairlift. We feel so much more confident moving to our upstairs areas now.
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Marietta, GA
The fact that I can lease the wheelchair ramp I need at this time.
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Ellijay, GA
Good product great service
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Norcross, GA
So far, the Bruno stair lift has performed well. Service has been really good. Garol Orr is really helpful and friendly.
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Dallas, GA
Outstanding customer service. From the initial phone through the installation, every person we dealt with was professional, caring, and attentive. The home consultant was genuinely interested in solving our individual problems that best fit our needs. The installers were on time and took their time to explain the installation and how to use the chairlift. It was refreshing to work with this company. Outstanding!
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Marietta, GA
Best way for me to navigate the stairs. Service was super great and everything done to perfection to keep my stairlift in good working order.
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St. Simons, GA
nice people, good job
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Pendergrass, GA
Process for presentation of products and installation was simple, communication was timely and product has been as promised in performance.
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Lawrenceville, GA
Technician was very knowledgeable and courteous!
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Atlanta, GA
The young man was very knowledgeable and immediately figured out the problem.
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Columbus, GA
I appreciated the prompt response when I called in and asked for someone to come and put in a battery for my Bruno Stairlift. The technicians were very nice and capable. I believe I received good service and I would recommend this company.
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Flintstone, GA
Knowledgeable sales person and prompt customer service when we call the office.
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Atlanta, GA
Your staff member stated it was ok for me to remove a Bruno Chair lift that is under warranty. Why was that? I contacted my salesman, immediately! Next thing I knew, an awesome young man appeared to remove our Bruno Chair lift. He wrapped the rails in bright shrink wrap. I cushioned the ends of the rails and have felt them flat, though I can't recall if he told me all had to remain flat. It was free of links when installed. It shall be free of kinks on this end and shall be reinstalled by 101 Mobility specialists I was appalled I was advised it is ok for the homeowner to remove a chair lift that was permitted for installation. Am i to assume 101 Mobility has advised Dekalb Fire Department Fire Marshall he failed to inspect the chair while it was installed. The medical.device ordered by her healthcare provider, from The Emory Clinic been removed aka, in installed by a 101 Mobility Authorized and trained, installer per the warranty. Yes, that person and anyone else who has not met minimum standards must be trained. I trust Mr Wayne. Yes. Dekalb Fire Marshall did not deem this site inspection worthy. THAT has noting to do with 101 Mobility failure to follow up to see why the inspection never occured. Let's see how long it takes in the next 101 Mobility region. 911 calls are lengthy, too. APD is closet and I anticipate faster response times if , the exact same pernit for a chair lift, were applied for, in Fulton County? 10 STARS TO MR WAYNE AND THE INSTALLER AND THE REMOVAL GENTLEMEN! no comment on the poor advice I was given . I'm shocked. My goodness. The universe says SELL. Time to sell. I'm taking our tub, too. The shower is going back. A new shower. We are leaving with a cheerful heart, knowing when installed in Fulton County, the fireman's hall will show up and complete the inspection, on the same day. How many months has my medical.device, ordered by the Emory Clinic, been installed? How many days, Mr Wayne? Fulton COUNTY WILL INSTALLER Water zmeter! Lol. Thanks. Sir, she went on and on but where the screw was in tge back of the device. Are all calls recorded? Yes. Please review for educational purposes only. Dr. [LAST NAME REMOVED]
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Cumming, GA
We had our stair-lift serviced and we couldn't be more satisfied. Our technician, Andrew, explained everything he was doing and what we needed to be doing to ensure long life for our lift! Now it is purring, and we couldn't be happier.
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Acworth, GA
Everything is great. Have two lifts.
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Atlanta, GA
Your service was unbelievably great. The service person quickly diagnosed the problem and fixed it. Thanks for the quick and great service.
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Marietta, GA
BRUNO chair lift appears to be Tpp Quality Installer(Gerard) was very professional and efficient.
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Bogart, GA
stair lift works as expected. Service is excellent. All the people I have interacted with, from sales to phone to installation to service have been polite, friendly, and efficient. Thanks John Oliver
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Cumming, GA
I was very pleased with the professionalism of the 101 Mobility employees prior to installation and during the installation. The gentleman who installed our stair lift was kind and respectful and did a great job. I would highly recommend 101 Mobility to all my friends. My wife loves the chair lift because it gives her a sense of security when going up and down the stairs.
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Flowery Branch, GA
Very nice employees that were very helpful to me, in my first transaction with your company.
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Stockbridge, GA
The fact that they can really fix my issues. It may take a minute to get someone over here but once they come my issue has been repaired.
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Greenwood, SC
Customer service
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Woodstock, GA
Professional organization and friendly employees
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Marietta, GA
Your people are very knowledgeable and professional. Unfortunately construction clue were no so good as yours.
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Watkinsville, GA
Chris Doster, the face of 101 Mobility, goes over and above to meet our needs, answer any questions, and resolve any issues. All of your employees are responsive to questions and provide support and service. They help us receive the products that meet our needs rather than just making a sale.
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Cleveland, GA
Technician Josh was very thorough in trying to diagnose our problem with the Joey lift installed in our van and explaining everything he was doing so we would understand.
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Riverdale, GA
The appearance. Or the look.
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Douglasville, GA
Helpful and friendly.
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Morganton, GA
The entire team was professional and communicated their plans at every point along the way.
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Powder Springs, GA
Workers were courteous and efficient. They work with us to understand our needs in order to complete our installation.
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Atlanta, GA
Timely and professional estimates, measurements and communication for our temp ramp needs!
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Atlanta, GA
Everyone I’ve worked with has been very professional, courteous and helpful.
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Appling, GA
Great estimator, friendly people in the office, wonderful installer. Services provided on time, in a friendly and efficient manner. Great product.
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Alpharetta, GA
So far product seems great. Customer service has been terrific and everyone I've encountered has been professional and pleasant.
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Eatonton, GA
The service was fantastic. You worked with me and my multi landings to install a product that would work for my handicapped sister. Works perfectly and you made sure it was installed before I brought my sister to her new home that would need it.
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Marietta, GA
Thank you so much for the awesome customer service!!! 101 Mobility helped make it an easy, quick transition from the hospital to home for my Dad. I really appreciate all your help getting the chair lift installed so quickly. Thank you!!!
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Atlanta, GA
We have a stairlift that is 9 years old which was purchased by another installer. 101 Mobility has been so helpful and responsive! We really appreciate them!
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Winder, GA
Great experience from sales to installation, everyone was professional and made our decision easy. We are very pleased we called Mobility 101 and the team from the Braselton Georgia Office. I would highly recommend and in fact already have. Thank you, for confirming we made the right choice, my 91 year old father loves going upstairs once again.
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Lilburn, GA
WE just installed the new chair lift. It works like magic. It is manufactured in US and has the reputation of being the best in the business!!
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Atlanta, GA
I am very happy with services provided by Michael on our Bruno exterior vertical lift. He checks out the equipment in a timely manner and I trust him to do a good job.
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Athens, GA
At a time that emotional resources are stretched, all of the staff a 101 Mobility have been kind, patient and very helpful. I have bought two products from 101... a stair chair lift and a lift chair. Both times the products were as described, the staff worked with me to get what I needed and when it was needed.
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Duluth, GA
SOLIDLY BUILT. PERFORMS AS ADVERTISED. INSTALLERS WERE PROFESSIONAL. COMFORTABLE RIDE.
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Marrietta, GA
The Serviceman (Michael McGee) was friendly, considerate and on time. The service call was less than the competitor *.
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Lawrenceville, GA
I was under significant stress and needed help with a ramp to access the house. One call to 101 Mobility and everything was smooth and stress free. They knew exactly what I needed and scheduled the installation for me. I was able to rent instead of buy which really made a huge difference. I would recommend 101 Mobility for any access needs and requirements.
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Lawrenceville, GA
Fast and friendly service
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Flowery Branch, GA
I am very happy with he service and the people we worked with.
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Loganville, GA
The lift works reliably. It is easy to keep clean. I use it at least twice a day to go up and down.
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Stockbridge, GA
The salesman and office personnel were very friendly and helpful. The installer was very efficient with the installation, knowledgeable, friendly and demonstrated the product to the fullest. The lift is helping me every day and I would recommend it to anyone who needs it.
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Atlanta, GA
You products allow a person to stay in their present house by having a stair chair lift access multiple levels in their current house.
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Stockbridge, GA
Easy to operate and safety features
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