April 2, 2020
L.G.
Grovetown, GA
Grovetown, GA
March 24, 2020
L.T.
Suwanee, GA
Suwanee, GA
March 24, 2020
J.A.P.U.
Porterdale, GA
Porterdale, GA
Due to the COVID-19 our church has been shut down and we have not been able to use the equipment that was installed but we still have high praise for everyone involved in getting our chair lifts installed everything was smooth and very professional its nice to talk to a real person and not a computer.
THANKS
March 18, 2020
William Grant
Villa Rica, GA
Villa Rica, GA
March 13, 2020
Patricia Olszewski
Flowery Branch, GA
Flowery Branch, GA
March 13, 2020
Harbor Hall
Atlanta, GA
Atlanta, GA
Your service was excellent. Mike took care the problem and was able to get the lift back in working order. He was able to find parts to help save money towards the total repair which any customer would appreciate.
The product however, different story. I bought this unit brand new about 5 years ago for ADA compliance and it's been used probably less than 10 times (mostly for testing/inspections). According to Mike, the reason it stopped working was that water had flooded a box that houses a lot of wiring. This is an outdoor unit that cost $12,500. The repair was $1,400...11% of the unit cost for wiring/labor. Not sure why an outdoor unit would not have waterproof wire housings but if I ever have to by another one, this will be my first question.
March 4, 2020
Jim Williams
Duluth, GA
Duluth, GA
March 4, 2020
S.B.
Bethlehem, GA
Bethlehem, GA
March 1, 2020
D.T.
Brookhaven
Brookhaven
My husband would not be able to go upstairs if we didn’t have the chairlift. It has been reliable and easy to use. When the batteries got weak, I was not able to get in touch with the place where we bought it but contacted another dealer who came and was very knowledgeable and helpful. Now that location is our dealer!
February 29, 2020
C. Smith
Conyers, GA
Conyers, GA
February 28, 2020
S.O.
Powder Springs, GA
Powder Springs, GA
February 19, 2020
S.S.
Sandy Springs, GA
Sandy Springs, GA
Everyone my wife and I dealt with at 101 Mobility is highly professional, knowledgeable, and exceeded our expectations, including scheduling (Kimberly), sales (Steve), and installation (Andrew). Steve took his time to thoroughly educate us on the differences between brands and their features and we visited their showroom in Marietta before deciding what to buy. We chose the Bruno stair lift with the motorized chair and motorized bottom rail because it did everything we wanted and my research showed many satisfied customers.
Andrew spent a lot of time making sure that everything was assembled and installed perfectly. He even came back the day after the installation to make some modifications to the bottom rail wiring because he wasn't satisfied with how it aligned when in the down position.
The product is very well designed and constructed, sturdy, safe, has a built-in diagnostic, and is easy for my wife to use. It's perfect for our needs and we're glad that we chose 101 Mobility for this project.
______________________
You may not use my last name in this review or any other marketing. You may use "[FIRST NAME REMOVED] S., Atlanta, GA"
February 16, 2020
J.W.
Flowery Branch, GA
Flowery Branch, GA
February 13, 2020
Billie Ellis
Duluth, GA
Duluth, GA
February 6, 2020
Tom Sherrill
Atlanta, GA
Atlanta, GA
We had an excellent experience from start to finish. Steve Donovan explained your products very well, and he was always available to answer questions and address concerns. The office staff was equally responsive and professional. This was also the case with the installation team. I have no hesitation in recommending 101 Mobility to anyone interested in a stairlift.
February 3, 2020
M.J.
Atlanta, GA
Atlanta, GA
January 31, 2020
Barbara Elibay
Lilburn, GA
Lilburn, GA
January 31, 2020
Dave Thomas
Clarkesville, GA
Clarkesville, GA
January 29, 2020
Stephen Knight
Winston, GA
Winston, GA
It has been a pleasure from start to finish doing business with 101 Mobility. Tim Pledge was very nice and helpful helping us decide which stairlift was best for us. Mike Glennon was very good and careful with the install of the lift. Was very through when explaining the operation and workings of the system. And last but not least, Amy Rowland was very nice and helpful in getting my invoice emailed to us. 101 Mobility must be a great place to work, because it shows in the very nice employees we've had the pleasure to meet and speak with. We will call on 101 Mobility in the future if needed. We love the Bruno lift. If anyone asks us in the future who we recommend for mobility equipment it will be 101 Mobility. No need to look any further. Thank you.
January 23, 2020
B.B.
Marietta, GA
Marietta, GA
January 18, 2020
R.R.
Dunwoody, GA
Dunwoody, GA
January 9, 2020
Ken Christian
Alpharetta, GA
Alpharetta, GA
January 9, 2020
M.H.
Buford, GA
Buford, GA
January 9, 2020
Please select...
Flowery Branch, GA
Flowery Branch, GA
The golden buzzaround scooter I purchased for my wife is great. She was able to learn to drive it very well her first time out on it. Everyone there was very nice and helpfull. This was our first time needing to purchase a scooter and it was good to have someone to explain the different models and features.
January 3, 2020
C.N.
Lithonia, GA
Lithonia, GA
January 2, 2020
T.Y.H.
Marietta, GA
Marietta, GA
December 28, 2019
Richard (Dr.) Todd
Columbus, GA
Columbus, GA
December 14, 2019
R.S.
Evans, GA
Evans, GA
Have already recommended it.
Works as advertised.
Installed without problem.
Cost as quoted.
Installer knowledgeable, skilled, neat, on time, and obviously liked his job.
Gets used every day.
Suggestion: A few LEDs to illuminate stairs around power unit when it is not convenient to use house
lights for the whole stairs.
[FIRST NAME REMOVED]
December 13, 2019
Michael Grady
Riverdale, GA
Riverdale, GA
December 11, 2019
Deborah Arnstein
Sugar Hill, GA
Sugar Hill, GA
December 8, 2019
Gail Kintner
Athens, GA
Athens, GA
December 3, 2019
P.M.
Duluth, GA
Duluth, GA
November 22, 2019
Ronald Sears
Mableton, GA
Mableton, GA
November 17, 2019
Ashley Dumas
Clarksville, GA
Clarksville, GA
November 13, 2019
Ray Rollins
Douglasville, GA
Douglasville, GA
You are very.professional. Kimberly and Michael were very caring and understanding of my situation. Michael did a great job putting my Chariot on my car. Other problems came up (battery) and he was very patient when getting it replaced. He explained how to work chair and placing it on lift. I would highly recommend 101 Mobility to friends and family. Thank you.
November 4, 2019
A.P.
Kennesaw, GA
Kennesaw, GA
October 31, 2019
Clovis Harper
Marietta, GA
Marietta, GA
October 30, 2019
Ferrell Thompson
Milledgeville, GA
Milledgeville, GA
October 19, 2019
E.B.
Peachtree Corners, GA
Peachtree Corners, GA
The ride is smooth. Mom stated she didn’t know how much energy she was expending walking down the stairs not to mention the Mt Everest chore of going up the stairs. Going out of the house is now much easier.
Andrew, our installer was polite, thorough, patient and overall wonderful. He arrived early, explained everything, verified our wishes and did not leave until we were comfortable with operating the product.
October 12, 2019
Pat Hagan
Marietta, GA
Marietta, GA
October 7, 2019
B.O.T.
101 Mobility of Georgia came out when they said they would, did a thorough inspection, explained the process and their credentials. They made a recommendation that actually saved us some money by truly understanding our needs. It has been a long time since I had a "real" high customer service experience. Wow! We are happy and would call them back just to pick their brains on accessible lifestyles.
October 3, 2019
C.W.B.
Smyrna, GA
Smyrna, GA
September 27, 2019
Doris Compton
Mcdonough, GA
Mcdonough, GA
September 26, 2019
Violet Davidson
Waleska, GA
Waleska, GA
September 25, 2019
N.S.
Milton, GA
Milton, GA
I received service on my Chair after the batteries had melted and drove everyone out of the house in the middle of the night. Your technician Michael offered a refurbished unit he had in his truck as an alternative to waiting for three weeks or more to repair my current chair. He was able to install the unit that day.
September 20, 2019
P.W.
Flowery Branch, GA
Flowery Branch, GA
The person doing the installation was very efficient and gave us the clean-looking installation that was promised by the one that evaluated and measured the stairway. The thorough and patient instructions on chairlift use to three different people was excellent. The clean up at the end was impeccable.
September 14, 2019
Dennis Loy
Tucker, GA
Tucker, GA
September 12, 2019
J.S.
Blairsville, GA
Blairsville, GA
September 11, 2019
J.C.
Covington, GA
Covington, GA
September 10, 2019
Jeff Vetter
Lawrenceville, GA
Lawrenceville, GA
August 27, 2019
D.H.
Cumming, GA
Cumming, GA
Tech Andrew did an outstanding job. He listened. He explained and answered questions. He was hard working, thorough, and efficient. He fixed all issues and restored our chairlift to A1 operating condition. We are very pleased with the result.
Scheduler Kimberly contacted us when there was a cancellation so the Tech could get out to our house days earlier than originally scheduled. It was very helpful to have the lift restored to full working order so quickly. Much appreciated.
Excellent service from the entire 101 team! Please give our thanks to Andrew and Kimberly.
August 26, 2019
J.S.
Dunwoody, GA
Dunwoody, GA
August 22, 2019
Joyce Hart
College Park, GA
College Park, GA
August 18, 2019
H.T.
Loganville, GA
Loganville, GA
August 18, 2019
Jodi Post
Ball ground, GA
Ball ground, GA
August 17, 2019
D.C.
Marietta, GA
Marietta, GA
The service to repair my mother and law's stair chair was excellent.
The service was done very quickly and very professional.
The service representative called me to let me know that he was running ahead of schedule and that worked out perfectly for me.
I would not hesitate one second to recommend 101 Mobility to anyone that required any service to a stair lift chair.
Oh, and one more thing is that the people that I spoke with to set up the appointment were just as nice and professional.
In addition everyone seemed very happy and in my book that goes a long way.
Thank you.
