101 Mobility Austin Reviews


Round Rock, TX
Thank you Kellye and your team, Kevin and Thomas, for the fantastic custom deck you built for the Bruno lift and the solid installation. Many, many thanks to you. We are so grateful the process was completed so thoroughly and smoothly from the time we first contacted you to the final installation of the lift. We were not sure how we were going to get our son into our new home and now with the new Bruno lift and solid deck, we are assured for many years the accessibility we need.
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Austin, TX
Excellent customer service. Quality product and installation. Highly recommend!
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Austin, TX
Quick and efficient setup.
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Austin, TX
The staff is very professional yet friendly in manner. I felt comfortable talking with Kelly regarding ramp sizes, rental rates, etc., and I felt very comfortable when the installer, Kevin, came to the house to install the ramps. He explained how he would install them so they would provide safe access to our front porch and into our home. I'm very impressed at how quickly and easily everything was accomplished. 101 Mobiliy is a great service!
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Waco, TX
It’s reliable and easy to use
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Austin, TX
Everything works!
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Llano, TX
Great customer service and the technician they sent out was top notch!
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Kingsland, TX
The chair lift looks nice and has a good quality. Kelley was great to work with, and Josh and Kevin did a great job installing it.
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Austin, TX
The whole process of getting the stair lift was so painless. Kelley came the same day I called to give us an estimate and Joshua did a fabulous job installing it. The chairlift itself works so smoothly I’m not sure how we got along without it. I can’t thank 101 enough for their help.
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Austin, TX
It is very smooth and quiet and price was reasonable.
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Austin, TX
Repair person was excellent. He showed me things about the lift that I did not know about and was very helpful in resolving the problem.
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Horseshoe Bay, TX
The delivery and installation people and services were very good.
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Austin, TX
Love our stair lift. The maintenance has been very good.
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Round Rock, TX
Gave a safe, simple, temporary,and economical solution for a wheelchair ramp.
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Austin, TX
Great customer service! Fast response time.
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Austin, TX
The initial in-home assessed of what would work in our house was easy to schedule and professional. Installation was timely and well-done. The sturdy stair lift operated well, easily, and quietly. It was a great temporary solution while family was visiting for Christmas!
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Cedar Creek, TX
I am very impressed by the level of service Kellye and her team provided. My wife and I purchased an outdoor chairlift for her parents. Kellye and her office personnel Ashley, were very patient throughout the process, providing information so that my in-laws were comfortable with having an outdoor chairlift. Never was there any pressure to purchase the chairlift. After the chairlift was installed, my in-laws had some additional questions and I met Kellye at their home and she patiently answered all their questions! The Bruno outdoor chairlift provides excellent value for the money. 101 Mobility provides outstanding personalized service! Thank you!
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Leander, TX
The employees were friendly and very helpful. Solved my issue quickly.
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Spicewood, TX
101Mobility listened to my emergency then in simple terms,”got it done”. The installers were quiet and very professional. Although called very last minute they took their time to get it done right. I appreciate the immediate response, thank you Kelly!
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Lakeway, TX
Outstanding and personalized service!!!
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Georgetown, TX
The two gentlemen who come out to check on my chair were very polite and quite knowledgeable. I couldn’t live in my house without my chair.
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Austin, TX
Thank you 101 Mobility! You saved us from days of beeping and a non-functioning chair lift! Your quick response was very much appreciated. The technicians were superb and diagnosed the problem quickly. The loaner transformer was also very much appreciated. You are a stand-up company.
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Burnet, TX
Everything
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Austin, TX
Great product—I couldn’t live without it now—and great service. The one time this year I had a glitch 101 Mobility was on the case and had me up and running very quickly. I single out Bobby and Luke for special praise. They were fast and efficient and fun to talk to.
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Austin, TX
It’s been a true life saver for me. Trying to go downstairs was very treacherous, & I’m grateful these devices exist.
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Austin, TX
Our stair lift chair still works great after five years of service and the service Tech. who came out to service the batteries was very informative. Plus I should say the service was fast.
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Killeen, TX
I think the service call is gouging. The service itself was good. The technician was nice and efficient. He repaired our lift chair.
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Austin, TX
Quick installation, runs quiet,
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Austin, TX
Great products! Great service and attitude. Thank you!
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Buda, TX
We like to do business with a local business person. Kelly was a great person to do business with. We also like products that are made in the USA and Bruno is made in Wisconsin. We had a small problem and question, and it was addressed immediately to our satisfaction. They are great to do business with.
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Ausrin, TX
The stairlift has made an amazing difference in my mom’s daily life. Prior to the lift, my husband had to call my son to come over and help him carry mom and her wheelchair up and down the stairs. It made mom feel like she was being a burden and so she only came down to go to the doctor. Since we’ve had the lift, she’s spent more time with the family. We all had Sunday dinner at the table together. First we used the remote then I showed her the control in the arm of the chair and it gave her a sense of independence to control her own trip up and down the stairs. The Harmar Stairlift changed my mom’s life not to mention the difference it’s made for my husband, son and me. We really love the convenience. Thank you. In addition, your team is outstanding! Kellye was totally committed to delivering exactly the product my mother needed. Steve worked tirelessly to ensure we were totally satisfied before he left. The entire experience was worth the time we waited to get it right—Time well spent.
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Cedar Park, TX
Quick response and great service.
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Pflugerville, TX
Friendly quality service!
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Austin, TX
Response and communication was attentive and consistent; they showed an eagerness to perform and complete the work which was appreciated.
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Austin, TX
The 101 people both sales and service, were friendly, personable, and helpful. The installation went smoothly and quickly. The product seems to be working well, and my wife likes it.
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Georgetown, TX
Stephan was competent, seemed to know what he was doing and provided good advice.
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Copperas Cove, TX
Makes getting my mother who is non ambulatory up and down the stairs with little afford on my end!!
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Del Valle, TX
We had a great experience with the installers they were very professional and showed us all the operations of the lift before they left once again thanks and I would highly recommend 101 Mobility to anyone who needs one
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Austin, TX
It was super easy to do business with 101 Mobility. I rented some wheel chair equipment and they delivered and picked it up. It was all done on time and very smoothly. I also sent a lot of questions via email and they were all politely answered by staff members!
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Leander, TX
I am totally satisfied with 101 Mobility service and product. I purchased the Bruno Elan Straight Rail Stairlift. The stair lift was installed within 2 hours and I am very pleased with the ease of operation. The two men who installed the stair lift were very professional and made sure that I understood how to operate the stairlift properly before they left. I was made to feel like a "Valued Customer" from the first phone call I made to 101 Mobility to the purchase and installation.
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Georgetown, TX
Kathlees was very courteous and tried to solve our problem by phone. When she couldn't, was very prompt in getting technician to come.
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Austin, TX
101 Mobility is a very professional and easy company to work with. The product is excellent. Prices reasonable. And the installation was the best & easiest I have ever had. The stair lift was installed two days ago and it is really providing the much needed relief my husband needed. Thank you!
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Cedar Park, TX
I need a wheelchair ramp in an emergency. I was able to rent one rather than invest one. An excellent company to work with.
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Cedar Park, TX
Excellent communication and follow-up. I have shared your contact information to the rehab staff at St. David's Round Rock Hospital. They are going to recommend your rental product to their rehab patients. They feel this is a great alternative to sending patients to a rehab center versus going home. They said a lot of patients could use this. You should promote your rental product to every hospital rehab unit in the Austin area. They were excited about the option and were not aware it was available.
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Round Rock, TX
Convenience and concern for safety
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Cedar Park, TX
Very prompt response to my questions an quick installation. The team at 101 is very friendly an helpful. I will definitely use 101 Mobility in the future as my needs change.
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Marble Falls, TX
We love the mobility it gives Mike & it looks good in our home. And best of all y'all take care of our needs!
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Cedar Park, TX
Friendly local business to take care of the needs of the disabled community.
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Austin, TX
I have recently called several times to obtain information about a stair lift, and have been very pleased with being able to hear from both Kathleen and Kelly what I needed to know. In addition I needed a technician to prepare a stair lift for shipment. He arrived promptly at the time scheduled and was able to complete the work quickly. In the more distant past, when I ordered and had a Bruno Elan stair lift installed in my house, the work was scheduled in short time, and done to our complete satisfaction. On all occasions my interaction with staff has been professionally and to our satisfaction. Your business understands the importance of customer satisfaction, which I greatly appreciate. Thanks!
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Spicewood, TX
Peoe were always very polite, knowledgable and prompt. Installers to due care to do a quality job.
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Marble Falls, TX
The staff was very friendly and knowledgeable. Seems to be a good product. I should know after a few more months o testing it. I do wish their were more accessories available
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Austin, TX
Both the management and technicians where very professional and friendly.
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Cedar Park, TX
Product is very good and works great. We really appreciate the prompt service and installation. Your service crew did a very good job and did it in less time than quoted. Thank you for helping us to deal with our daughters need.
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Waco, TX
Easy to use, installation minimum, and service when needed is very prompt!!
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Dripping Springs, TX
Lift works exactly like it should. Very easy to operate.
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Georgetown, TX
You worked really hard to do the job right. It was your first installation of this elevator product and it was fraught with problems, but you stuck with it and made it work. We really appreciate your efforts and we love our new elevator.
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Kyle, TX
The ramp you installed for us is outstanding. It is very nice looking, fits in with house and scenery wonderful. It is very sturdy and is not going to rot or deteriorate over time. Price was actually lower than two wooden ramps I looked at. The people I came in contact with whether in person or on phone, were very nice and helpful. This includes Kathleen, Kellye, Steven and his partner. Very, very pleased with product. It took very little time from time we ordered ramp until it was installed. My wife has home health care and a nurse comes out every week to check on her and take of a couple of procedures. Each time its a new nurse we brag about out ramp, 101 Mobility and the people we dealt with and highly recommend your services. Thanks very much. The [LAST NAME REMOVED]'s.
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Temple, TX
We have enjoyed our working relationship with 101 Mobility and have been very satisfied as to the level of service and customer service they have provided. [FIRST NAME REMOVED] Herrera, Educare
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Austin, TX
I liked the prompt responses to my questions. You called the manufacturer and got the correct information. You responded by phone and email.
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Harker Heights, TX
The employees are professional and courteous.
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Leander, TX
Bobs professionalism!!! Good business skills
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Austin, TX
Very easy to operate It seems very sturdy so far
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LaGrange, TX
Steven, installer, was very efficient, on time, professional & customer focused.
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Austin, TX
I especially liked your efforts to accommodate my unique requirements. Your patience and professionalism was apparent throughout the whole process.
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Austin, TX
Love your product and the service has been great, except when my chair went out (needed a new motor) and the manufacturer would not replace it without making the tech try to fix it first. I went two weeks without a chair, then the techs installed a loaner chair for me to use until the new chair was sent. I bought my chairs because I have a really bad back problem, so after dragging myself up the stairs for two weeks I was in terrible shape. Please, please do not let this happen again!!!!
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