November 29, 2020
James Lawrence
Georgetown, TX
Georgetown, TX
November 25, 2020
Vanessa Luckie
Pflugerville, TX
Pflugerville, TX
I loved so many things about my experience with you guys. First you were super responsive, very knowledgeable, very quick, professional, awesome communication. I can't say enough positive things. We had a real need for a ramp with a very quick turn around time, and I couldn't believe how easy it was, and how quick everything turned around. I was so pleased with house easy and professional everything was. Kellye was THE BEST!! She kept me in the loop, understood our urgency, and was all over the coordination and communication. I wish every company was like this one. So easy to work with. Seriously the best. I also loved how Kellye was able to give me a very accurate quote just from the pictures I sent her. LOVE this company!
November 2, 2020
C.R.
Jarrell
Jarrell
Great customer service and follow up. I called for a quote and a couple days later Kellye called and said she was in the area at another appointment and could come by and measure my stairs. I knew then that 101 really cares about their customers. Kevin the installer was very personable and professional. He had the unit installed in a couple of hours. I highly recommend 101mobility.
October 31, 2020
Amilcar Valiente
Austin, TX
Austin, TX
October 31, 2020
Andres Jimenez
Georgetown, TX
Georgetown, TX
July 25, 2020
C.U.
Round Rock, TX
Round Rock, TX
Thank you Kellye and your team, Kevin and Thomas, for the fantastic custom deck you built for the Bruno lift and the solid installation. Many, many thanks to you. We are so grateful the process was completed so thoroughly and smoothly from the time we first contacted you to the final installation of the lift. We were not sure how we were going to get our son into our new home and now with the new Bruno lift and solid deck, we are assured for many years the accessibility we need.
July 20, 2020
L.D.
Austin, TX
Austin, TX
June 21, 2020
Anna Kozinsky
Austin, TX
Austin, TX
The staff is very professional yet friendly in manner. I felt comfortable talking with Kelly regarding ramp sizes, rental rates, etc., and I felt very comfortable when the installer, Kevin, came to the house to install the ramps. He explained how he would install them so they would provide safe access to our front porch and into our home. I'm very impressed at how quickly and easily everything was accomplished. 101 Mobiliy is a great service!
February 14, 2020
Kevin Harney
Llano, TX
Llano, TX
November 23, 2019
Carol Linde
Kingsland, TX
Kingsland, TX
October 25, 2019
Janice Smith
Austin, TX
Austin, TX
July 17, 2019
B.B.
Austin, TX
Austin, TX
March 16, 2019
H.A.
Horseshoe Bay, TX
Horseshoe Bay, TX
March 7, 2019
MIchael Neu
Round Rock, TX
Round Rock, TX
January 7, 2019
M.K.
Austin, TX
Austin, TX
December 19, 2018
Ewalda Willis
Cedar Creek, TX
Cedar Creek, TX
I am very impressed by the level of service Kellye and her team provided. My wife and I purchased an outdoor chairlift for her parents. Kellye and her office personnel Ashley, were very patient throughout the process, providing information so that my in-laws were comfortable with having an outdoor chairlift. Never was there any pressure to purchase the chairlift. After the chairlift was installed, my in-laws had some additional questions and I met Kellye at their home and she patiently answered all their questions!
The Bruno outdoor chairlift provides excellent value for the money. 101 Mobility provides outstanding personalized service! Thank you!
November 22, 2018
G.H.
Leander, TX
Leander, TX
November 17, 2018
G.E.
Spicewood, TX
Spicewood, TX
October 11, 2018
Suesan Sayre_Peterson
Georgetown, TX
Georgetown, TX
October 3, 2018
Bill Toll
Austin, TX
Austin, TX
September 13, 2018
Karen King
Austin, TX
Austin, TX
August 4, 2018
Florence Young
Austin, TX
Austin, TX
July 14, 2018
Tim Horn
TX
TX
July 13, 2018
Karen Johnson
Austin, TX
Austin, TX
April 22, 2018
Vera Todd
Killeen, TX
Killeen, TX
February 28, 2018
J.R.
Buda, TX
Buda, TX
We like to do business with a local business person. Kelly was a great person to do business with. We also like products that are made in the USA and Bruno is made in Wisconsin. We had a small problem and question, and it was addressed immediately to our satisfaction. They are great to do business with.
February 20, 2018
S.D.
Ausrin, TX
Ausrin, TX
The stairlift has made an amazing difference in my mom’s daily life. Prior to the lift, my husband had to call my son to come over and help him carry mom and her wheelchair up and down the stairs. It made mom feel like she was being a burden and so she only came down to go to the doctor. Since we’ve had the lift, she’s spent more time with the family. We all had Sunday dinner at the table together. First we used the remote then I showed her the control in the arm of the chair and it gave her a sense of independence to control her own trip up and down the stairs. The Harmar Stairlift changed my mom’s life not to mention the difference it’s made for my husband, son and me. We really love the convenience. Thank you.
In addition, your team is outstanding! Kellye was totally committed to delivering exactly the product my mother needed. Steve worked tirelessly to ensure we were totally satisfied before he left. The entire experience was worth the time we waited to get it right—Time well spent.
January 19, 2018
C.M.
Austin, TX
Austin, TX
January 8, 2018
S.C.
Austin, TX
Austin, TX
December 31, 2017
J.L.
Georgetown, TX
Georgetown, TX
December 26, 2017
S.M.
Copperas Cove, TX
Copperas Cove, TX
December 13, 2017
F.R.
Del Valle, TX
Del Valle, TX
November 30, 2017
M.P.
Austin, TX
Austin, TX
November 19, 2017
R.J.
Leander, TX
Leander, TX
I am totally satisfied with 101 Mobility service and product. I purchased the Bruno Elan Straight Rail Stairlift. The stair lift was installed within 2 hours and I am very pleased with the ease of operation. The two men who installed the stair lift were very professional and made sure that I understood how to operate the stairlift properly before they left. I was made to feel like a "Valued Customer" from the first phone call I made to 101 Mobility to the purchase and installation.
November 13, 2017
F.T.
Georgetown, TX
Georgetown, TX
October 26, 2017
R.K.
Austin, TX
Austin, TX
October 24, 2017
M.W.
Cedar Park, TX
Cedar Park, TX
October 3, 2017
R.L.
Cedar Park, TX
Cedar Park, TX
Excellent communication and follow-up.
I have shared your contact information to the rehab staff at St. David's Round Rock Hospital. They are going to recommend your rental product to their rehab patients. They feel this is a great alternative to sending patients to a rehab center versus going home. They said a lot of patients could use this.
You should promote your rental product to every hospital rehab unit in the Austin area. They were excited about the option and were not aware it was available.
September 20, 2017
H.W.
Cedar Park, TX
Cedar Park, TX
September 8, 2017
S.K.
Marble Falls, TX
Marble Falls, TX
August 25, 2017
C.A.B.
Cedar Park, TX
Cedar Park, TX
August 18, 2017
J.L.
Austin, TX
Austin, TX
August 6, 2017
N.G.O.
Austin, TX
Austin, TX
I have recently called several times to obtain information about a stair lift, and have been very pleased with being able to hear from both Kathleen and Kelly what I needed to know. In addition I needed a technician to prepare a stair lift for shipment. He arrived promptly at the time scheduled and was able to complete the work quickly. In the more distant past, when I ordered and had a Bruno Elan stair lift installed in my house, the work was scheduled in short time, and done to our complete satisfaction. On all occasions my interaction with staff has been professionally and to our satisfaction. Your business understands the importance of customer satisfaction, which I greatly appreciate.
Thanks!
August 5, 2017
G.M.
Spicewood, TX
Spicewood, TX
August 1, 2017
J.W.B.
Marble Falls, TX
Marble Falls, TX
July 23, 2017
M.G.
Austin, TX
Austin, TX
July 14, 2017
R.W.
Cedar Park, TX
Cedar Park, TX
July 9, 2017
D.I.K.P.
Waco, TX
Waco, TX
June 21, 2017
B.G.
Georgetown, TX
Georgetown, TX
June 8, 2017
M.M.
Kyle, TX
Kyle, TX
The ramp you installed for us is outstanding. It is very nice looking, fits in with house and scenery wonderful. It is very sturdy and is not going to rot or deteriorate over time. Price was actually lower than two wooden ramps I looked at. The people I came in contact with whether in person or on phone, were very nice and helpful. This includes Kathleen, Kellye, Steven and his partner. Very, very pleased with product. It took very little time from time we ordered ramp until it was installed.
My wife has home health care and a nurse comes out every week to check on her and take of a couple of procedures. Each time its a new nurse we brag about out ramp, 101 Mobility and the people we dealt with and highly recommend your services. Thanks very much. The [LAST NAME REMOVED]'s.
June 8, 2017
L.M.H.
Temple, TX
Temple, TX
June 3, 2017
J.W.
Austin, TX
Austin, TX
March 19, 2017
M.C.
LaGrange, TX
LaGrange, TX
February 25, 2017
B.W.
Austin, TX
Austin, TX
February 23, 2017
P.M.
Austin, TX
Austin, TX
Love your product and the service has been great, except when my chair went out (needed a new motor) and the manufacturer would not replace it without making the tech try to fix it first. I went two weeks without a chair, then the techs installed a loaner chair for me to use until the new chair was sent.
I bought my chairs because I have a really bad back problem, so after dragging myself up the stairs for two weeks I was in terrible shape. Please, please do not let this happen again!!!!
