101 Mobility Charleston Reviews


Charleston, SC
Mobility 101 provided extremely timely and exceptional customer service to me and my customer. I was impressed with their concern to deliver high quality work. Their communication with me and follow-up was excellent. I would gladly employ their services in the future !

Beaufort, SC
The product is what I need to transport my wheelchair and the service was second to none.

Kannapolis, NC
The professionalism of the workers.The care & concern of our home.The quality of the products used.

Monroe, NC
It is an excellent piece of equipment. Good service

Bluffton, SC
The team was great and really supportive.

Charlotte, NC
Came quickly-did a nice job too!

Charlotte, NC
Service quick. The person that installed it was very polite and respectful. Product is good and comfortable.

James Island, SC
Ramp is substantial and the installer went the extra mile to make certain it suited my needs. He offered suggestions to solve some tricky areas and applied them. All of the people I dealt with were professional and pleasant. Hopefully I won’t need another ramp, but if I do, I’ll call 101 Mobility. Karen Charleston SC

Greensboro, NC
I love everything about 101 Mobility from the staff down to the job that was done. Everyone is very kind and always willing to work with their customers. I will certainly highly recommend 101 Mobility.

Charlotte, NC
the whole experience was excellent and my physical condition improved conciredably.

Winston Salem, NC
Stair chair,the service that you send out are kind and efficient.....the lady that answers the phone is very nice and efficient. ..well pleased

High Point, NC
Well installed

Hilton Head, SC
I am an Interior Designer of over 30 years. This was a first time installation for me! I did my research and chose Bruno. My client of over 25 years, is 92 years old today! She could not be happier!! The Bruno chair is the Cadillac of stairlifts. It is a smooth ride, safe, and easy at any age to operate. 101 Mobility has the best customer service and staff! I pride myself in customer service, and my clientele have come to expect it. I was not disappointed!!! Abby took my original call and never left my side with information and efficiency. The technicians were knowledgeable, thorough, tidy and respectful. Everything I would expect in my clients home. I cannot say enough, how pleased I am. They were very patient with their explanation of details and operation. It was a very long day for them. They receive from me a 10++++++++ Sandee Voedisch Casual,Elegance interiors Hilton Head SC

Salisbury, NC
Your product works well and is easy to use.

Murrells Inlet, SC
Abby Rojas was accommodating and informative. They had the device we needed.

Folly Beach, SC
Abby was wonderful. I was not here at he install but my mother said they were so nice and took the time to show her everything so she could understand.

Concord, NC
You look pretty good I would recommend some of the needed a ramp!

Charlotte, NC
The installation was handled expertly. The equipment works exactly as we hoped. Your installer was pleasant to have around

Pleasant Garden, NC
The Bruno stair lift looks great. Just installed but seems to work well. The installation was much smother than I had expected. I'm looking forward to many years of riding the stairs.

Mooresville, NC
Good personable service. Quick, easy in and out. Good price.

Charlotte, NC

Gibsonville, NC
The owner/operator was: timely in responding to our inquiries; clear in the services and costs involved; told us what and when they could provide what we needed and fulfilled what she told us; did not try to sell us things we do not need. This was a quality interaction. The installer was on time and told us how long it would likely take. He was courteous and provided excellent instructions on operating and taking care of the stairlift. Rating: A+

Summerville, SC
The team and products at 101 Mobility, are hands down the very best at customer service. Abby is an incredible asset to this company she cares 1000% about her customers. Abby will treat you like family. Kaeden is friendly courteous, an absolute master in the mobility field. He made the installation and operations work seamlessly together. I will recommend 101 Mobility to every and anyone looking for mobility solutions. Without any hassles. We love the team and products at 101 Mobility. Thanks ever so much. Carl Seiler

Greensboro, NC
Great timely service!

Charlotte, NC
Excellent product, flawless installation, and reliable customer service!!! I highly recommend 101 Mobility for the outstanding way they handled my request for a stairlift. They answered all of my questions patiently, sent enough information for me to make an informed decision, and sent a very professional and personable installation representative to fulfill the order in a timely fashion!

Hannahan, SC
I was impressed by the responsiveness and flexibility of your team, they all seemed very motivated to provide quality service.

Asheboro, NC
every thing is done real well.and the service is great.

Summerville, SC
It was a pleasure dealing with Abby and Caeden. The installation of the wheelchair ramp was professionally done, and I am extremely satisfied with the product.

Bluffton, SC
Very professional, competent and helpful. Did an excellent job

John's Island, SC
Owners are very professional and helpful. Installation was smooth. The stairlift is working well for my father.

Ridgeville, SC
The personnel - very courteous, accommodating & talented in making necessary repairs

Summerville, SC
Great customer service, good rental prices

York, SC
The young ladies personal testimony about the company.

Kings Mountain, NC
Efficient, timely, knowledgeable

Kiawah Island
Kiawah Island S.C. is a very difficult place to get any home improvements or additions completed. Their Architectural Review, Building Inspection and Town permitting are nightmares for Contractors, not to mention Home Owners. 101 Mobility and my General Contractor hung in there and over the 4 1/2 months that it took to get the job done, remained positive and courteous through the entire exasperating process. In our situation, a change in product had to be made after the initial order and 101 Mobility worked with us to resolve the problem and provide an affordable solution, despite the fact that ours was a special order situation, again because of Kiawah restrictions. All in all a good experience for us and we especially appreciated Caeden Zlata who was our Company contact.

Moorseville, NC
We have had a great experience with this company so far! Great customer service, and we are happy with our rental product.

Charleston, SC
I am very pleased with the ramp you installed. Even though I didn't give you much notice for needing it, the ramp was installed within a few days of my request. Thank you very much.

Lake Wiley, SC
Did what expected. Efficient & polite

Trinty, NC
The safety and security it gives to my mother

Murrells Inlet, SC
Courteous and knowledgeable sales staff who listened and understood my needs. Fast and efficient installation crew who installed my ramp and texted photos of the finished product. Great job!

Indian Land, NC
Good service. Easy to contact company. A real person answers phone and not a machine. Repair man Joe H. arrived at time stated and worked until he had found and repaired lift. Thank you

Beaufort, SC
I LOVED my experience with 101 Mobility. Abby was incredible to work with, and I would love to partner with her again. Thank you all so much!

Greensboro, NC
The product and service are good

Summerville, SC
I'm glad that i located your company and looked forward to learn about your line of BRUNO stairlifts. I met with two of your reps and asked them a lot of questions, which they easily answered. I had done some research on the internet and was impressed with the large number of very positive reviews of their stairlift's. Based on what we saw and heard during our meeting, we selected the Bruno Elan straight rail model for the installation on one of our two set of stairs. Yesterday, exactly 10 days after signing the papers, the stairlift was installed. It took about 4+ hours. The installation was done by the same person who initially met with us the week before. He knew what he was doing and the installation went smoothly. While it's still very early we think we made a very good choice. The lift is manufactured in Wisconsin and it looks to be well built. Backed up by a very strong 2 year initial warranty and a lifetime major components warranty, i suggest that people who are in the market for a home stairlift need to look at the Bruno line of products.

Concord, NC
The understanding and caring of all the personnel can't be beat!

King, NC
Well made, great technician .

Summerville, SC
Excellent job, fast, reliable, best service from a service company. Thank you.

Winston Salem, NC
First class all the way. We are very satisfied and will recommend you and Bruno to others. Thank you

Mt. Pleasant, SC
Quick response Onsite install Professionalism Durable materials competitive pricing

St. Stevens, SC
The work was done right and in a timely manner. The weather prevented it from being sone on the day it was scheduled.

Charlotte, NC
I’m very impressed with the quality of my chair. I also liked that it’s made in America and the many power options

Winston Salem, NC
This stairlift has been a life saver for me! It has given me the ability to recover in my home, with the comforts you need during the healing process. I'm very thankful for this service and the ability to "rent" such a useful device!!

Burlington, NC
The two stairlift installers did a good job. The stairlift works well.

Mint Hill, NC
It gets me from one level to the next without shortness of breath

Charlotte, NC
The ramp is of very good quality and is just what we needed. The ramp was in place when I was told it would be.

Salisbury, NC
Accessibility. Ease of use. Knowledgeable and professional staff.

Concord, NC
The product and the people are excellent

Catawba, SC
Good quality and personal serviceo

Charlotte, NC
I rented a ramp. It was what we needed

Winston Salem, NC
Efficiency in work. Knowledgeable technician.

Summerville, SC
Installation was professionally done by Caeden who has a great personality. Lift working as described although only installed yesterday. Very satisfied.

Rural Hall, NC
service - and you told me about NC sales tax.

Concord, NC
Trust the product and the staff is very helpful

Salisbury, NC
The ramp we are renting is wonderful and life-changing. We have already recommended your company to several people.

Lenior, NC
Pleasant experience from my first phone call. No sales pressure, just answers to all my questions. The stair lift was purchased for my 92 year-old mother, who is still quite mobile, but on "bad" days, is winded from climbing stairs. To be proactive, we purchased the stair lift now and she likes that she can flip the seat, footrest, and arms up and still have plenty of room to navigate the stairs on her own. John, our installer, was friendly and answered all our questions and stayed for Mother's initial test ride. For elderly folks in a 2 story home, the stair lift is good solution to allow for aging in place.

Mint Hill, NC
They delivered as promised. They stated if we receive order by Tues, ramp would be completed by Thurs. Dr. would not release my husband unless ramp was built. I am very pleased with their professionalism and sturdy finished product.

Belmont, NC
Professionalism Kindness Knowledge

N Charleston, SC
Very professional company. Good communication and quick service.

Salisbury, NC
Quality products and excellent customer service. I have never experienced customer service as great as 101 Mobility has.

Salisbury, NC
The products they carry are top notch and rated very highly. Lisa was awesome working with me! The service and installation went flawlessly and the technicians are very friendly.

Lenoir, NC
Your fast and efficient response along with straight and up front conversations. Thanks

Huntersville, NC
The team did an excellent job! Daniel, Sean, Justin are great, and Darwin and Jabriel and their teams, as well. The workmanship is top-notch!

Shelby, NC
Good and sturdy rail and seat---still made in the USA---Communication was very good ----this BRUNO STAIRLIFT is a straght lift for 14 steps with limited area to get on and off.-----it took the installer just a few hours to install and he was very professional and gave us good instructions=--- Thanks for a good job. ps---I will definitely recommend BRUNO and 101 Mobility to friends and family.,but do not wish to participate in wider promotion.

Kannapolis, NC
great service professional installation, neat on time I wouldn't think of using any other company

Indian Trail, NC
Reliable and detailed, comprehensive customer service.

Rural Hall, NC
Good quality. Friendly and very adaptable to our needs.

Waxhaw, NC
Very professional and gave great recommendations. I highly recommend them.

Whitsett, NC
101 Mobility has been outstanding to deal with! Lisa Hill & Daniel Hill have been a joy to correspond and work with. Ariana(office) has also been very helpful. The Bruno curved stair lift has been well-worth the investment. The 400 lb weight capacity, to me, has been a choice I will not regret. Although I am not close to that weight, I am a big guy, I like the feeling of feeling confident that the stair lift will easily with-stand the test of time.

Hildebran, NC
Great techs

Salisbury, NC
Skilled, courteous, and effective staff designed and installed a ramp that met my needs perfectly. Could not think of anything that could’ve been done better.

Hickory, NC
I hired 101 Mobility to install the Duo Elevator in my residential home in Hickory, NC. I received outstanding support from all the staff involved and highly recommend this company for your home elevator needs. The entire process was coordinated by Lisa who was always kind, courteous and prompt to keep me posted and advised on everything required. Shawn, Daniel, Darwin and Wilma are highly skilled workers who did an incredible job for the elevator installation. Everything worked out great in the allotted scheduled time and my wife and I are completely satisfied. Great product, excellent service, at a reasonable and competitive cost Thanks very much to all involved. Tim Hanks, Hickory, NC

High Point, NC
very satisfied with the used inside power lift installed in the rear of our Pacifica van, and the new Golden Power Chair.. The service techs were nice and did an excellent job and helped us with a number of needs. Satisfied with pricing and everything related to our business deal.

Asheboro, NC
The repairman, Justin, who came out to our home was friendly, caring, informative, professional and qualified for the task that was given him. He successfully repaired our equipment and we are very pleased to have our equipment working properly again.

Huntersville, NC
The Bruno is compact, easy to operation and there was minimal impact to the house structure. The installer was very polite, efficient and cleaned up everything before he departed.

Gold Hill, NC
The stairlift is easy to operate and works well. The installer was very professional and did a great job. We are very happy with it.

Jamestown, NC
I thought my experience with 101 Mobility was exceptional. Everyone that I had contact with, from the office to the installation techs, was very friendly and knowledgeable. The response to my request was uncommon in today's business world. It was fast, courteous and without any mistakes. I highly recommend that if you have any needs that 101 Mobility can fulfill, do not hesitate to give them a call.

Charlotte, NC
Rep was very courteous and helpful

Greensboro, NC
Happy with the whole operation from the installation, courtesy and operation of my steps.

Laurel Springs, NC
I purchased a Milford Person Lift for my truck. My wife is handicapped and I needed the lift to facilitate getting her in and out of the vehicle. I located 101 Mobility through a Google search. Lisa at 101 was extremely helpful in the ordering process and kept me updated concerning delivery and installation. The two technicians arrived on schedule at my home (a two hour drive from their office) and completed the installation within 5 hours. Very professional, a job well done. I would highly recommend this company.

Charlotte, NC
101 Mobility Charlotte operates like a family run business. I would highly recommend them. - in fact have them send me a reminder to give them a great YELP review. ,

Winston Salem, NC
Justin was courteous and professional. He got right to work, determined the problem and fixed it. The charge is within reason, and we shall continue to call you when the need arises. Thank you, Larry Foltz

Charlotte, NC
The fact that I can rent it

Charlotte, NC
Easy to reach, schedule and communicate with. Very reasonably priced. Will definitely use again.

Jamestown, NC
Dear Lisa, Your man from Bruno stairs service Sean Fields has done yesterday a wonderful job repairing the lifter, I had told him that I will need to do the yearly service from now on. I hope that you will go along with my intension of keeping the stair lift in good condition, I also told him no to forget about the washer retainer to hold one of the roller bearing that has fell down from the bottom. In any case I give you and him 5 stars review. Regards...Francisco.

Charlotte, NC
It is always easy to set an appointment for set up and removal of the ramp we order every summer. The office staff and installation crews are courteous and professional.  What I appreciate most is that 101 Mobility staff stay in communication if anything differs with the schedule. It is crucial that our set and breakdown required schedules are met due to the facility event schedules. Justin went above and beyond during the installation this year. We got new flooring in the area the ramp was going in since the last install. He purchased a small mat from Lowes; cut it up and glued the custom fitted mat pieces to the bottom of the ramp legs to make sure the metal legs would not damage the new luxury vinyl tile. Great job!

Charlotte, NC
It was more convenient to rent than to buy at this time.

Harrisburg, NC
I ESPECIALLY LIKED HOW YOU SENT SOMEONE OUT TO TALK TO ME AND LOOK AT OUR PARTICULAR HOUSE TO SEE WHAT WE NEEDED

Salisbury, NC
It is compact on my stairs and others can walk by . It is safe and does the job of getting me from each floor in my house.

Jamestown, NC
The vertical platform lift, VPL, was installed in my garage. The installers, Daniel and Sean, built a terrific deck to create access from the VPL into my new home. They were both friendly, helpful and dedicated to finishing the job in one day so I could use it that day.

Charlotte, NC
So far--and it's only been a day or so--we are very pleased with the product and the technician.

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