October 24, 2020
Latasha Johnson
Charleston, SC
Charleston, SC
October 22, 2020
John - Carroll
Pleasant Garden, NC
Pleasant Garden, NC
We have had our chair lift for over two years and it has been such a blessing for us. My husband has bad knees and has difficulty with 15 steps between our kitchen and den. And I have enjoyed it also when I have been outside working in flower beds. We are both 84 and the joints don't move like they did when we built this house 45 years ago.
The lift is durable, smooth operating and the technicians are just like home folks. Just had ours serviced and the tech wore a mask while he was inside and explained what he was doing and why. He suggested tips for keeping it in tip top shape. I recommend this company and their product #10.
October 18, 2020
Jing Frazier
Summerville, SC
Summerville, SC
October 15, 2020
Ed Mayfield
Winston Salem, NC
Winston Salem, NC
October 8, 2020
D.R.B.
Mooresville, NC
Mooresville, NC
October 4, 2020
A.D.
Fort Mill, SC
Fort Mill, SC
October 2, 2020
Peggy Brennan
Folly Beach, SC
Folly Beach, SC
From the first phone call I knew this was going to be a good experience...you can’t fake genuine concern and willingness to serve.
I think good communication is part of why the service is so good. I knew who was coming, what they would do, what it would cost, and got understandable explanations as to repairs/maintenance needed. Very professional and personable employees.
October 2, 2020
Hercules Shannon
Salisbury, NC
Salisbury, NC
October 1, 2020
Sarah Anthony
Clemmons, NC
Clemmons, NC
The 101 Mobility employee, Joe Hortie was exactly on time, and worked with the old Bruno Stair lift with great expertice. He never berated it for being 19 years old, and took his time, exploring all possibilities for the charging problem.
He installed new batteries, and looked for reasons batteries were being drained within 2 days of instillation. He inspected the wiring, electrical connections, and worked on solving the problem creatively. Having everything mechanical checked out, he then concentrated on the direct charging issue. The chair was not seating properly in relation to the Positive & Negative connection when lowered to the bottom, because the rubber "gasket" was worn down, thereby preventing the + - poles to actually seat properly. He remedied the problem in a very simple way, and the chair is working perfectly now.
His trouble shooting skills, plus his enjoyment in problem solving issues were teriffic, and he was also happy that we did not need to buy a new charger. If we were to have further problems in the future, I will definitely call 101 Mobility and request this mechanically minded young man and will gladly recommend your company to anyone in need.
September 26, 2020
Estelle Thompson
Charlotte, NC
Charlotte, NC
September 17, 2020
D.R.
N Charleston, SC
N Charleston, SC
The sales and installation teams were very helpful and informative.
I would recommend that the chair would be designed to rotate both the left as well as the right.
Also the diameter of the 180 degree bend in the rail is too big. A smaller diameter would move the rail closer to the wall and give me more stair space.
August 30, 2020
Mike Bifalco
Charleston, SC
Charleston, SC
101 Mobility’s services were outstanding! From the initial contact with Abby to the installation by Caeden everything was done with professionalism, dedication and courtesy. They even went above and beyond when I requested a second chair to be installed the morning of scheduled install! They installed and got running both sets on same day! I highly recommend this company because of the great service. The stair lifts work great too! Thanks again!
August 29, 2020
Jon Engemann
Moncks Corner, SC
Moncks Corner, SC
August 26, 2020
Sandra Faulk
Garden City, SC
Garden City, SC
August 22, 2020
B.R.
Davidson, NC
Davidson, NC
August 16, 2020
W.T.
Mt Pleasant, SC
Mt Pleasant, SC
August 5, 2020
T.S.
Charleston, SC
Charleston, SC
August 1, 2020
Debra Johnson
Beaufort, SC
Beaufort, SC
July 31, 2020
H.S.
Kannapolis, NC
Kannapolis, NC
July 4, 2020
B.B.
Charlotte, NC
Charlotte, NC
June 29, 2020
Karen Stier
James Island, SC
James Island, SC
Ramp is substantial and the installer went the extra mile to make certain it suited my needs. He offered suggestions to solve some tricky areas and applied them. All of the people I dealt with were professional and pleasant. Hopefully I won’t need another ramp, but if I do, I’ll call 101 Mobility.
Karen
Charleston SC
June 27, 2020
A.H.
Greensboro, NC
Greensboro, NC
June 20, 2020
C.V.
Charlotte, NC
Charlotte, NC
June 17, 2020
Cathy Browning
Winston Salem, NC
Winston Salem, NC
June 10, 2020
Sandee Voedisch
Hilton Head, SC
Hilton Head, SC
I am an Interior Designer of over 30 years. This was a first time installation for me! I did my research and chose Bruno. My client of over 25 years, is 92 years old today!
She could not be happier!!
The Bruno chair is the Cadillac of stairlifts. It is a smooth ride, safe, and easy at any age to operate.
101 Mobility has the best customer service and staff! I pride myself in customer service, and my clientele have come to expect it.
I was not disappointed!!!
Abby took my original call and never left my side with information and efficiency.
The technicians were knowledgeable, thorough, tidy and respectful. Everything I would expect in my clients home. I cannot say enough, how pleased I am. They were very patient with their explanation of details and operation. It was a very long day for them.
They receive from me a 10++++++++
Sandee Voedisch
Casual,Elegance interiors Hilton Head SC
May 31, 2020
L.S.
Murrells Inlet, SC
Murrells Inlet, SC
May 31, 2020
Sandy Allen
Folly Beach, SC
Folly Beach, SC
May 29, 2020
T.K.
Charlotte, NC
Charlotte, NC
May 23, 2020
A.P.
Pleasant Garden, NC
Pleasant Garden, NC
May 17, 2020
Vancella Broadus
Mooresville, NC
Mooresville, NC
May 7, 2020
Mark Menees
Gibsonville, NC
Gibsonville, NC
The owner/operator was: timely in responding to our inquiries; clear in the services and costs involved; told us what and when they could provide what we needed and fulfilled what she told us; did not try to sell us things we do not need. This was a quality interaction.
The installer was on time and told us how long it would likely take. He was courteous and provided excellent instructions on operating and taking care of the stairlift.
Rating: A+
May 6, 2020
Carl Seiler
Summerville, SC
Summerville, SC
The team and products at 101 Mobility, are hands down the very best at customer service. Abby is an incredible asset to this company she cares 1000% about her customers. Abby will treat you like family. Kaeden is friendly courteous, an absolute master in the mobility field. He made the installation and operations work seamlessly together. I will recommend 101 Mobility to every and anyone looking for mobility solutions. Without any hassles. We love the team and products at 101 Mobility. Thanks ever so much. Carl Seiler
April 27, 2020
Loretta Giles
Charlotte, NC
Charlotte, NC
Excellent product, flawless installation, and reliable customer service!!! I highly recommend 101 Mobility for the outstanding way they handled my request for a stairlift. They answered all of my questions patiently, sent enough information for me to make an informed decision, and sent a very professional and personable installation representative to fulfill the order in a timely fashion!
April 22, 2020
E.K.
Hannahan, SC
Hannahan, SC
April 5, 2020
David Searcy
Summerville, SC
Summerville, SC
March 28, 2020
Leigh Lassiter
John's Island, SC
John's Island, SC
March 25, 2020
Cathy Worthington
Ridgeville, SC
Ridgeville, SC
February 20, 2020
Mr Braam
Kiawah Island
Kiawah Island
Kiawah Island S.C. is a very difficult place to get any home improvements or additions completed. Their Architectural Review, Building Inspection and Town permitting are nightmares for Contractors, not to mention Home Owners. 101 Mobility and my General Contractor hung in there and over the 4 1/2 months that it took to get the job done, remained positive and courteous through the entire exasperating process.
In our situation, a change in product had to be made after the initial order and 101 Mobility worked with us to resolve the problem and provide an affordable solution, despite the fact that ours was a special order situation, again because of Kiawah restrictions.
All in all a good experience for us and we especially appreciated Caeden Zlata who was our Company contact.
February 17, 2020
J.S.
Moorseville, NC
Moorseville, NC
February 11, 2020
C.T.
Charleston, SC
Charleston, SC
January 23, 2020
Tom Gerringer
Murrells Inlet, SC
Murrells Inlet, SC
January 15, 2020
R.W.
Indian Land, NC
Indian Land, NC
January 6, 2020
C.H.
Beaufort, SC
Beaufort, SC
December 14, 2019
Thomas Digangi
Summerville, SC
Summerville, SC
I'm glad that i located your company and looked forward to learn about your line of BRUNO stairlifts. I met with two of your reps and asked them a lot of questions, which they easily answered. I had done some research on the internet and was impressed with the large number of very positive reviews of their stairlift's. Based on what we saw and heard during our meeting, we selected the Bruno Elan straight rail model for the installation on one of our two set of stairs. Yesterday, exactly 10 days after signing the papers, the stairlift was installed. It took about 4+ hours. The installation was done by the same person who initially met with us the week before. He knew what he was doing and the installation went smoothly. While it's still very early we think we made a very good choice. The lift is manufactured in Wisconsin and it looks to be well built. Backed up by a very strong 2 year initial warranty and a lifetime major components warranty, i suggest that people who are in the market for a home stairlift need to look at the Bruno line of products.
December 14, 2019
Fran Norton
Concord, NC
Concord, NC
November 17, 2019
David Boudreaux
Summerville, SC
Summerville, SC
November 14, 2019
D.T.
Winston Salem, NC
Winston Salem, NC
November 12, 2019
M.F.
Mt. Pleasant, SC
Mt. Pleasant, SC
November 4, 2019
P.W.
St. Stevens, SC
St. Stevens, SC
October 23, 2019
Estelle Thompson
Charlotte, NC
Charlotte, NC
October 16, 2019
Carrie King
Winston Salem, NC
Winston Salem, NC
October 11, 2019
Bob Finley
Burlington, NC
Burlington, NC
October 3, 2019
D.G.
Mint Hill, NC
Mint Hill, NC
September 29, 2019
Patricia Rice
Charlotte, NC
Charlotte, NC
September 26, 2019
Gail Ellis
Salisbury, NC
Salisbury, NC
September 13, 2019
Larry Rae Kennedy
Summerville, SC
Summerville, SC
July 16, 2019
G.H.
Salisbury, NC
Salisbury, NC
July 2, 2019
K.T.
Lenior, NC
Lenior, NC
Pleasant experience from my first phone call. No sales pressure, just answers to all my questions. The stair lift was purchased for my 92 year-old mother, who is still quite mobile, but on "bad" days, is winded from climbing stairs. To be proactive, we purchased the stair lift now and she likes that she can flip the seat, footrest, and arms up and still have plenty of room to navigate the stairs on her own. John, our installer, was friendly and answered all our questions and stayed for Mother's initial test ride. For elderly folks in a 2 story home, the stair lift is good solution to allow for aging in place.
June 28, 2019
Emma Glover
Mint Hill, NC
Mint Hill, NC
June 20, 2019
C.S.
Greensboro, NC
Greensboro, NC
June 19, 2019
Pat Whitaker
N Charleston, SC
N Charleston, SC
June 17, 2019
Teresa Marquez
Salisbury, NC
Salisbury, NC
June 7, 2019
Jamie Styn
Salisbury, NC
Salisbury, NC
June 6, 2019
Gene Gray
Lenoir, NC
Lenoir, NC
May 6, 2019
C.B.
Huntersville, NC
Huntersville, NC
April 26, 2019
O.M.
Shelby, NC
Shelby, NC
Good and sturdy rail and seat---still made in the USA---Communication was very good ----this BRUNO STAIRLIFT is a straght lift for 14 steps with limited area to get on and off.-----it took the installer just a few hours to install and he was very professional and gave us good instructions=---
Thanks for a good job.
ps---I will definitely recommend BRUNO and 101 Mobility to friends and family.,but do not wish to participate in wider promotion.
April 18, 2019
Ed Akerman
Kannapolis, NC
Kannapolis, NC
March 17, 2019
Donna Dempsey
Waxhaw, NC
Waxhaw, NC
March 15, 2019
John Gallagher
Whitsett, NC
Whitsett, NC
101 Mobility has been outstanding to deal with! Lisa Hill & Daniel Hill have been a joy to correspond and work with. Ariana(office) has also been very helpful. The Bruno curved stair lift has been well-worth the investment. The 400 lb weight capacity, to me, has been a choice I will not regret. Although I am not close to that weight, I am a big guy, I like the feeling of feeling confident that the stair lift will easily with-stand the test of time.
