101 Mobility Charlotte Reviews


Charleston, SC
The product seems to be well made and installed. Caeden and Abby are a customer service dream! Highly recommend! We are repeat customers!!

Pleasant Garden, NC
We have had our chair lift for over two years and it has been such a blessing for us. My husband has bad knees and has difficulty with 15 steps between our kitchen and den. And I have enjoyed it also when I have been outside working in flower beds. We are both 84 and the joints don't move like they did when we built this house 45 years ago. The lift is durable, smooth operating and the technicians are just like home folks. Just had ours serviced and the tech wore a mask while he was inside and explained what he was doing and why. He suggested tips for keeping it in tip top shape. I recommend this company and their product #10.

Summerville, SC
Easy to use and reailable mostly very helpful to anyone. Good job & more power to the company

Winston Salem, NC
Joe was an excellent installer and took his time in 'showing us the ropes'. The lift is a life-saver and we thank you for your help.

Mooresville, NC
Our 101 Mobility stairlift has reduced my anxiety tremendously as I feel that my husband can now safely get upstairs to the bedroom without the risk of falling. It could seriously be a lifesaver!

Charlotte, NC
Very helpful and ran well! No problems at all!

Fort Mill, SC
Exceptional customer service and very attentive to our needs and budget. Our installation was done in a timely manner and the installer was very knowledgeable and curtious.

Folly Beach, SC
From the first phone call I knew this was going to be a good experience...you can’t fake genuine concern and willingness to serve. I think good communication is part of why the service is so good. I knew who was coming, what they would do, what it would cost, and got understandable explanations as to repairs/maintenance needed. Very professional and personable employees.

Salisbury, NC
Service is very very great and they know what they are doing. Everything is great

Clemmons, NC
The 101 Mobility employee, Joe Hortie was exactly on time, and worked with the old Bruno Stair lift with great expertice. He never berated it for being 19 years old, and took his time, exploring all possibilities for the charging problem. He installed new batteries, and looked for reasons batteries were being drained within 2 days of instillation. He inspected the wiring, electrical connections, and worked on solving the problem creatively. Having everything mechanical checked out, he then concentrated on the direct charging issue. The chair was not seating properly in relation to the Positive & Negative connection when lowered to the bottom, because the rubber "gasket" was worn down, thereby preventing the + - poles to actually seat properly. He remedied the problem in a very simple way, and the chair is working perfectly now. His trouble shooting skills, plus his enjoyment in problem solving issues were teriffic, and he was also happy that we did not need to buy a new charger. If we were to have further problems in the future, I will definitely call 101 Mobility and request this mechanically minded young man and will gladly recommend your company to anyone in need.

Charlotte, NC
Your customer service is great. Very quick response to service requests. Representatives always do a good job. Great service after the sale. Which is very hard to find nowadays.I’d highly recommend your company to anyone who needs mobility products

Georgetown, SC
It was excellent!!!

N Charleston, SC
The sales and installation teams were very helpful and informative. I would recommend that the chair would be designed to rotate both the left as well as the right. Also the diameter of the 180 degree bend in the rail is too big. A smaller diameter would move the rail closer to the wall and give me more stair space.

Vance, SC
Very good product and expert installation, on time and efficient.

Statesville, NC
Very easy to work with and schedule

Charleston, SC
101 Mobility’s services were outstanding! From the initial contact with Abby to the installation by Caeden everything was done with professionalism, dedication and courtesy. They even went above and beyond when I requested a second chair to be installed the morning of scheduled install! They installed and got running both sets on same day! I highly recommend this company because of the great service. The stair lifts work great too! Thanks again!

Moncks Corner, SC
Abby was extremely helpful and really helped to get the ramp we needed at an affordable price. John was very professional and spent the time to understand what we needed/wanted. The ramp was installed when they said it would be. Highly recommend this company!!

Garden City, SC
Your product is top of the line. The service is superb. From phone to office to sales person and install. Everyone was kind, professional and very helpful.

Davidson, NC
I like my new freedom of mobility and its reliability. You're a great team!

Mt Pleasant, SC
Very professional and polite and on time! fixed the problem and explained to me the situation. $200 service call is a little high but call was needed. overall very happy.

Charleston, SC
Mobility 101 provided extremely timely and exceptional customer service to me and my customer. I was impressed with their concern to deliver high quality work. Their communication with me and follow-up was excellent. I would gladly employ their services in the future !

Beaufort, SC
The product is what I need to transport my wheelchair and the service was second to none.

Kannapolis, NC
The professionalism of the workers.The care & concern of our home.The quality of the products used.

Monroe, NC
It is an excellent piece of equipment. Good service

Bluffton, SC
The team was great and really supportive.

Charlotte, NC
Came quickly-did a nice job too!

Charlotte, NC
Service quick. The person that installed it was very polite and respectful. Product is good and comfortable.

James Island, SC
Ramp is substantial and the installer went the extra mile to make certain it suited my needs. He offered suggestions to solve some tricky areas and applied them. All of the people I dealt with were professional and pleasant. Hopefully I won’t need another ramp, but if I do, I’ll call 101 Mobility. Karen Charleston SC

Greensboro, NC
I love everything about 101 Mobility from the staff down to the job that was done. Everyone is very kind and always willing to work with their customers. I will certainly highly recommend 101 Mobility.

Charlotte, NC
the whole experience was excellent and my physical condition improved conciredably.

Winston Salem, NC
Stair chair,the service that you send out are kind and efficient.....the lady that answers the phone is very nice and efficient. ..well pleased

High Point, NC
Well installed

Hilton Head, SC
I am an Interior Designer of over 30 years. This was a first time installation for me! I did my research and chose Bruno. My client of over 25 years, is 92 years old today! She could not be happier!! The Bruno chair is the Cadillac of stairlifts. It is a smooth ride, safe, and easy at any age to operate. 101 Mobility has the best customer service and staff! I pride myself in customer service, and my clientele have come to expect it. I was not disappointed!!! Abby took my original call and never left my side with information and efficiency. The technicians were knowledgeable, thorough, tidy and respectful. Everything I would expect in my clients home. I cannot say enough, how pleased I am. They were very patient with their explanation of details and operation. It was a very long day for them. They receive from me a 10++++++++ Sandee Voedisch Casual,Elegance interiors Hilton Head SC

Salisbury, NC
Your product works well and is easy to use.

Murrells Inlet, SC
Abby Rojas was accommodating and informative. They had the device we needed.

Folly Beach, SC
Abby was wonderful. I was not here at he install but my mother said they were so nice and took the time to show her everything so she could understand.

Concord, NC
You look pretty good I would recommend some of the needed a ramp!

Charlotte, NC
The installation was handled expertly. The equipment works exactly as we hoped. Your installer was pleasant to have around

Pleasant Garden, NC
The Bruno stair lift looks great. Just installed but seems to work well. The installation was much smother than I had expected. I'm looking forward to many years of riding the stairs.

Mooresville, NC
Good personable service. Quick, easy in and out. Good price.

Charlotte, NC

Gibsonville, NC
The owner/operator was: timely in responding to our inquiries; clear in the services and costs involved; told us what and when they could provide what we needed and fulfilled what she told us; did not try to sell us things we do not need. This was a quality interaction. The installer was on time and told us how long it would likely take. He was courteous and provided excellent instructions on operating and taking care of the stairlift. Rating: A+

Summerville, SC
The team and products at 101 Mobility, are hands down the very best at customer service. Abby is an incredible asset to this company she cares 1000% about her customers. Abby will treat you like family. Kaeden is friendly courteous, an absolute master in the mobility field. He made the installation and operations work seamlessly together. I will recommend 101 Mobility to every and anyone looking for mobility solutions. Without any hassles. We love the team and products at 101 Mobility. Thanks ever so much. Carl Seiler

Greensboro, NC
Great timely service!

Charlotte, NC
Excellent product, flawless installation, and reliable customer service!!! I highly recommend 101 Mobility for the outstanding way they handled my request for a stairlift. They answered all of my questions patiently, sent enough information for me to make an informed decision, and sent a very professional and personable installation representative to fulfill the order in a timely fashion!

Hannahan, SC
I was impressed by the responsiveness and flexibility of your team, they all seemed very motivated to provide quality service.

Asheboro, NC
every thing is done real well.and the service is great.

Summerville, SC
It was a pleasure dealing with Abby and Caeden. The installation of the wheelchair ramp was professionally done, and I am extremely satisfied with the product.

Bluffton, SC
Very professional, competent and helpful. Did an excellent job

John's Island, SC
Owners are very professional and helpful. Installation was smooth. The stairlift is working well for my father.

Ridgeville, SC
The personnel - very courteous, accommodating & talented in making necessary repairs

Summerville, SC
Great customer service, good rental prices

York, SC
The young ladies personal testimony about the company.

Kings Mountain, NC
Efficient, timely, knowledgeable

Kiawah Island
Kiawah Island S.C. is a very difficult place to get any home improvements or additions completed. Their Architectural Review, Building Inspection and Town permitting are nightmares for Contractors, not to mention Home Owners. 101 Mobility and my General Contractor hung in there and over the 4 1/2 months that it took to get the job done, remained positive and courteous through the entire exasperating process. In our situation, a change in product had to be made after the initial order and 101 Mobility worked with us to resolve the problem and provide an affordable solution, despite the fact that ours was a special order situation, again because of Kiawah restrictions. All in all a good experience for us and we especially appreciated Caeden Zlata who was our Company contact.

Moorseville, NC
We have had a great experience with this company so far! Great customer service, and we are happy with our rental product.

Charleston, SC
I am very pleased with the ramp you installed. Even though I didn't give you much notice for needing it, the ramp was installed within a few days of my request. Thank you very much.

Lake Wiley, SC
Did what expected. Efficient & polite

Trinty, NC
The safety and security it gives to my mother

Murrells Inlet, SC
Courteous and knowledgeable sales staff who listened and understood my needs. Fast and efficient installation crew who installed my ramp and texted photos of the finished product. Great job!

Indian Land, NC
Good service. Easy to contact company. A real person answers phone and not a machine. Repair man Joe H. arrived at time stated and worked until he had found and repaired lift. Thank you

Beaufort, SC
I LOVED my experience with 101 Mobility. Abby was incredible to work with, and I would love to partner with her again. Thank you all so much!

Greensboro, NC
The product and service are good

Summerville, SC
I'm glad that i located your company and looked forward to learn about your line of BRUNO stairlifts. I met with two of your reps and asked them a lot of questions, which they easily answered. I had done some research on the internet and was impressed with the large number of very positive reviews of their stairlift's. Based on what we saw and heard during our meeting, we selected the Bruno Elan straight rail model for the installation on one of our two set of stairs. Yesterday, exactly 10 days after signing the papers, the stairlift was installed. It took about 4+ hours. The installation was done by the same person who initially met with us the week before. He knew what he was doing and the installation went smoothly. While it's still very early we think we made a very good choice. The lift is manufactured in Wisconsin and it looks to be well built. Backed up by a very strong 2 year initial warranty and a lifetime major components warranty, i suggest that people who are in the market for a home stairlift need to look at the Bruno line of products.

Concord, NC
The understanding and caring of all the personnel can't be beat!

King, NC
Well made, great technician .

Summerville, SC
Excellent job, fast, reliable, best service from a service company. Thank you.

Winston Salem, NC
First class all the way. We are very satisfied and will recommend you and Bruno to others. Thank you

Mt. Pleasant, SC
Quick response Onsite install Professionalism Durable materials competitive pricing

St. Stevens, SC
The work was done right and in a timely manner. The weather prevented it from being sone on the day it was scheduled.

Charlotte, NC
I’m very impressed with the quality of my chair. I also liked that it’s made in America and the many power options

Winston Salem, NC
This stairlift has been a life saver for me! It has given me the ability to recover in my home, with the comforts you need during the healing process. I'm very thankful for this service and the ability to "rent" such a useful device!!

Burlington, NC
The two stairlift installers did a good job. The stairlift works well.

Mint Hill, NC
It gets me from one level to the next without shortness of breath

Charlotte, NC
The ramp is of very good quality and is just what we needed. The ramp was in place when I was told it would be.

Salisbury, NC
Accessibility. Ease of use. Knowledgeable and professional staff.

Concord, NC
The product and the people are excellent

Catawba, SC
Good quality and personal serviceo

Charlotte, NC
I rented a ramp. It was what we needed

Winston Salem, NC
Efficiency in work. Knowledgeable technician.

Summerville, SC
Installation was professionally done by Caeden who has a great personality. Lift working as described although only installed yesterday. Very satisfied.

Rural Hall, NC
service - and you told me about NC sales tax.

Concord, NC
Trust the product and the staff is very helpful

Salisbury, NC
The ramp we are renting is wonderful and life-changing. We have already recommended your company to several people.

Lenior, NC
Pleasant experience from my first phone call. No sales pressure, just answers to all my questions. The stair lift was purchased for my 92 year-old mother, who is still quite mobile, but on "bad" days, is winded from climbing stairs. To be proactive, we purchased the stair lift now and she likes that she can flip the seat, footrest, and arms up and still have plenty of room to navigate the stairs on her own. John, our installer, was friendly and answered all our questions and stayed for Mother's initial test ride. For elderly folks in a 2 story home, the stair lift is good solution to allow for aging in place.

Mint Hill, NC
They delivered as promised. They stated if we receive order by Tues, ramp would be completed by Thurs. Dr. would not release my husband unless ramp was built. I am very pleased with their professionalism and sturdy finished product.

Belmont, NC
Professionalism Kindness Knowledge

Greensboro, NC
Your service is very good, I like that you try to do what you say you are going to do. Thanks so much!!

N Charleston, SC
Very professional company. Good communication and quick service.

Salisbury, NC
Quality products and excellent customer service. I have never experienced customer service as great as 101 Mobility has.

Salisbury, NC
The products they carry are top notch and rated very highly. Lisa was awesome working with me! The service and installation went flawlessly and the technicians are very friendly.

Lenoir, NC
Your fast and efficient response along with straight and up front conversations. Thanks

Huntersville, NC
The team did an excellent job! Daniel, Sean, Justin are great, and Darwin and Jabriel and their teams, as well. The workmanship is top-notch!

Shelby, NC
Good and sturdy rail and seat---still made in the USA---Communication was very good ----this BRUNO STAIRLIFT is a straght lift for 14 steps with limited area to get on and off.-----it took the installer just a few hours to install and he was very professional and gave us good instructions=--- Thanks for a good job. ps---I will definitely recommend BRUNO and 101 Mobility to friends and family.,but do not wish to participate in wider promotion.

Kannapolis, NC
great service professional installation, neat on time I wouldn't think of using any other company

Indian Trail, NC
Reliable and detailed, comprehensive customer service.

Rural Hall, NC
Good quality. Friendly and very adaptable to our needs.

Waxhaw, NC
Very professional and gave great recommendations. I highly recommend them.

Whitsett, NC
101 Mobility has been outstanding to deal with! Lisa Hill & Daniel Hill have been a joy to correspond and work with. Ariana(office) has also been very helpful. The Bruno curved stair lift has been well-worth the investment. The 400 lb weight capacity, to me, has been a choice I will not regret. Although I am not close to that weight, I am a big guy, I like the feeling of feeling confident that the stair lift will easily with-stand the test of time.

Hildebran, NC
Great techs

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