101 Mobility Charlotte Reviews


Indian Land, NC
Good service. Easy to contact company. A real person answers phone and not a machine. Repair man Joe H. arrived at time stated and worked until he had found and repaired lift. Thank you
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Beaufort, SC
I LOVED my experience with 101 Mobility. Abby was incredible to work with, and I would love to partner with her again. Thank you all so much!
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Greensboro, NC
The product and service are good
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Summerville, SC
I'm glad that i located your company and looked forward to learn about your line of BRUNO stairlifts. I met with two of your reps and asked them a lot of questions, which they easily answered. I had done some research on the internet and was impressed with the large number of very positive reviews of their stairlift's. Based on what we saw and heard during our meeting, we selected the Bruno Elan straight rail model for the installation on one of our two set of stairs. Yesterday, exactly 10 days after signing the papers, the stairlift was installed. It took about 4+ hours. The installation was done by the same person who initially met with us the week before. He knew what he was doing and the installation went smoothly. While it's still very early we think we made a very good choice. The lift is manufactured in Wisconsin and it looks to be well built. Backed up by a very strong 2 year initial warranty and a lifetime major components warranty, i suggest that people who are in the market for a home stairlift need to look at the Bruno line of products.
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Concord, NC
The understanding and caring of all the personnel can't be beat!
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King, NC
Well made, great technician .
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Summerville, SC
Excellent job, fast, reliable, best service from a service company. Thank you.
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Winston Salem, NC
First class all the way. We are very satisfied and will recommend you and Bruno to others. Thank you
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Mt. Pleasant, SC
Quick response Onsite install Professionalism Durable materials competitive pricing
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St. Stevens, SC
The work was done right and in a timely manner. The weather prevented it from being sone on the day it was scheduled.
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Charlotte, NC
I’m very impressed with the quality of my chair. I also liked that it’s made in America and the many power options
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Winston Salem, NC
This stairlift has been a life saver for me! It has given me the ability to recover in my home, with the comforts you need during the healing process. I'm very thankful for this service and the ability to "rent" such a useful device!!
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Burlington, NC
The two stairlift installers did a good job. The stairlift works well.
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Mint Hill, NC
It gets me from one level to the next without shortness of breath
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Charlotte, NC
The ramp is of very good quality and is just what we needed. The ramp was in place when I was told it would be.
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Salisbury, NC
Accessibility. Ease of use. Knowledgeable and professional staff.
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Concord, NC
The product and the people are excellent
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Catawba, SC
Good quality and personal serviceo
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Charlotte, NC
I rented a ramp. It was what we needed
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Winston Salem, NC
Efficiency in work. Knowledgeable technician.
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Summerville, SC
Installation was professionally done by Caeden who has a great personality. Lift working as described although only installed yesterday. Very satisfied.
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Rural Hall, NC
service - and you told me about NC sales tax.
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Concord, NC
Trust the product and the staff is very helpful
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Salisbury, NC
The ramp we are renting is wonderful and life-changing. We have already recommended your company to several people.
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Lenior, NC
Pleasant experience from my first phone call. No sales pressure, just answers to all my questions. The stair lift was purchased for my 92 year-old mother, who is still quite mobile, but on "bad" days, is winded from climbing stairs. To be proactive, we purchased the stair lift now and she likes that she can flip the seat, footrest, and arms up and still have plenty of room to navigate the stairs on her own. John, our installer, was friendly and answered all our questions and stayed for Mother's initial test ride. For elderly folks in a 2 story home, the stair lift is good solution to allow for aging in place.
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Mint Hill, NC
They delivered as promised. They stated if we receive order by Tues, ramp would be completed by Thurs. Dr. would not release my husband unless ramp was built. I am very pleased with their professionalism and sturdy finished product.
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Belmont, NC
Professionalism Kindness Knowledge
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N Charleston, SC
Very professional company. Good communication and quick service.
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Salisbury, NC
Quality products and excellent customer service. I have never experienced customer service as great as 101 Mobility has.
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Salisbury, NC
The products they carry are top notch and rated very highly. Lisa was awesome working with me! The service and installation went flawlessly and the technicians are very friendly.
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Lenoir, NC
Your fast and efficient response along with straight and up front conversations. Thanks
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Huntersville, NC
The team did an excellent job! Daniel, Sean, Justin are great, and Darwin and Jabriel and their teams, as well. The workmanship is top-notch!
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Shelby, NC
Good and sturdy rail and seat---still made in the USA---Communication was very good ----this BRUNO STAIRLIFT is a straght lift for 14 steps with limited area to get on and off.-----it took the installer just a few hours to install and he was very professional and gave us good instructions=--- Thanks for a good job. ps---I will definitely recommend BRUNO and 101 Mobility to friends and family.,but do not wish to participate in wider promotion.
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Kannapolis, NC
great service professional installation, neat on time I wouldn't think of using any other company
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Indian Trail, NC
Reliable and detailed, comprehensive customer service.
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Rural Hall, NC
Good quality. Friendly and very adaptable to our needs.
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Waxhaw, NC
Very professional and gave great recommendations. I highly recommend them.
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Whitsett, NC
101 Mobility has been outstanding to deal with! Lisa Hill & Daniel Hill have been a joy to correspond and work with. Ariana(office) has also been very helpful. The Bruno curved stair lift has been well-worth the investment. The 400 lb weight capacity, to me, has been a choice I will not regret. Although I am not close to that weight, I am a big guy, I like the feeling of feeling confident that the stair lift will easily with-stand the test of time.
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Hildebran, NC
Great techs
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Salisbury, NC
Skilled, courteous, and effective staff designed and installed a ramp that met my needs perfectly. Could not think of anything that could’ve been done better.
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Hickory, NC
I hired 101 Mobility to install the Duo Elevator in my residential home in Hickory, NC. I received outstanding support from all the staff involved and highly recommend this company for your home elevator needs. The entire process was coordinated by Lisa who was always kind, courteous and prompt to keep me posted and advised on everything required. Shawn, Daniel, Darwin and Wilma are highly skilled workers who did an incredible job for the elevator installation. Everything worked out great in the allotted scheduled time and my wife and I are completely satisfied. Great product, excellent service, at a reasonable and competitive cost Thanks very much to all involved. Tim Hanks, Hickory, NC
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High Point, NC
very satisfied with the used inside power lift installed in the rear of our Pacifica van, and the new Golden Power Chair.. The service techs were nice and did an excellent job and helped us with a number of needs. Satisfied with pricing and everything related to our business deal.
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Asheboro, NC
The repairman, Justin, who came out to our home was friendly, caring, informative, professional and qualified for the task that was given him. He successfully repaired our equipment and we are very pleased to have our equipment working properly again.
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Huntersville, NC
The Bruno is compact, easy to operation and there was minimal impact to the house structure. The installer was very polite, efficient and cleaned up everything before he departed.
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Monroe, NC
High quality equipment and excellent installers
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Gold Hill, NC
The stairlift is easy to operate and works well. The installer was very professional and did a great job. We are very happy with it.
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Jamestown, NC
I thought my experience with 101 Mobility was exceptional. Everyone that I had contact with, from the office to the installation techs, was very friendly and knowledgeable. The response to my request was uncommon in today's business world. It was fast, courteous and without any mistakes. I highly recommend that if you have any needs that 101 Mobility can fulfill, do not hesitate to give them a call.
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Charlotte, NC
Rep was very courteous and helpful
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Greensboro, NC
Happy with the whole operation from the installation, courtesy and operation of my steps.
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Laurel Springs, NC
I purchased a Milford Person Lift for my truck. My wife is handicapped and I needed the lift to facilitate getting her in and out of the vehicle. I located 101 Mobility through a Google search. Lisa at 101 was extremely helpful in the ordering process and kept me updated concerning delivery and installation. The two technicians arrived on schedule at my home (a two hour drive from their office) and completed the installation within 5 hours. Very professional, a job well done. I would highly recommend this company.
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Charlotte, NC
101 Mobility Charlotte operates like a family run business. I would highly recommend them. - in fact have them send me a reminder to give them a great YELP review. ,
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Winston Salem, NC
Justin was courteous and professional. He got right to work, determined the problem and fixed it. The charge is within reason, and we shall continue to call you when the need arises. Thank you, Larry Foltz
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Charlotte, NC
The fact that I can rent it
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Charlotte, NC
Easy to reach, schedule and communicate with. Very reasonably priced. Will definitely use again.
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Jamestown, NC
Dear Lisa, Your man from Bruno stairs service Sean Fields has done yesterday a wonderful job repairing the lifter, I had told him that I will need to do the yearly service from now on. I hope that you will go along with my intension of keeping the stair lift in good condition, I also told him no to forget about the washer retainer to hold one of the roller bearing that has fell down from the bottom. In any case I give you and him 5 stars review. Regards...Francisco.
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Charlotte, NC
It is always easy to set an appointment for set up and removal of the ramp we order every summer. The office staff and installation crews are courteous and professional.  What I appreciate most is that 101 Mobility staff stay in communication if anything differs with the schedule. It is crucial that our set and breakdown required schedules are met due to the facility event schedules. Justin went above and beyond during the installation this year. We got new flooring in the area the ramp was going in since the last install. He purchased a small mat from Lowes; cut it up and glued the custom fitted mat pieces to the bottom of the ramp legs to make sure the metal legs would not damage the new luxury vinyl tile. Great job!
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Charlotte, NC
It was more convenient to rent than to buy at this time.
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Harrisburg, NC
I ESPECIALLY LIKED HOW YOU SENT SOMEONE OUT TO TALK TO ME AND LOOK AT OUR PARTICULAR HOUSE TO SEE WHAT WE NEEDED
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Salisbury, NC
It is compact on my stairs and others can walk by . It is safe and does the job of getting me from each floor in my house.
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Jamestown, NC
The vertical platform lift, VPL, was installed in my garage. The installers, Daniel and Sean, built a terrific deck to create access from the VPL into my new home. They were both friendly, helpful and dedicated to finishing the job in one day so I could use it that day.
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Charlotte, NC
So far--and it's only been a day or so--we are very pleased with the product and the technician.
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Davidson, NC
Courteous and knowledgeable representatives and efficient and timely installation.
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Winston Salem, NC
The chair lift works great and has made my life more dueable . The owner stood behind everything she said, the man that put in chair done a great neat job and shweshowedd me all about the use of chair befibefort he left. The Plus's to this is it was 1/2the cost of others I talked with.
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North Wilkesboro, NC
Technician was very friendly and knew what he was doing. I received service within 48 hours of reporting problem. 101 Mobility has always served me well.
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Salisbury, NC
Great service. Thorough, time sensitive, easy to work with, delivery and set up, they did as promised.
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Charlotte, NC
Everything
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Salisbury, NC
VERY GREAT COMPANY AND FRIENDLY STAFF
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Mount Holly, NC
I was very pleased with the professionalism of the installer and his explanation on how the unit worked, He was very neat and expeditious without making it look like he was rushing.
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Winston Salem, NC
Good, knowledgeable service. Thanks so much
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Salisbury, NC
Working with the staff was very pleasant and they were all very helpful. The options and financial facts were variable and they helped me work through what was best for me, my husband and our situation. Very thankful they were available and close to us.
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Charlotte, NC
Daniel was knowledgeable about the vpl itself and clearly knew all of the important points of installation. This was proven during the install as they did a very nice job.
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Salisbury, NC
Very nice people to work with. Very helpful, caring and compassionate. Product (stair lift) appears to be very well installed, sturdy and stable.
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Pleasant Garden, NC
Before purchasing our chair lift, we investigated and talked to other company representatives for several months. As we analyzed the data collected, we decided our best option was to order the Bruno. The company rep was thorough in his explanation of the chair lift and answered all of our questions -treating us like his parents or a family member. No pressure to purchase his product; measured our space, gave us a quote and told us to think it over and give him a call and he would bring the chair lift and deliver it at our convenience. No pestering follow up calls-we called him several months later and set up an appointment for installation. We anticipate many more years of use to give us access to our den which is located on our lower lever and to the remainder of our house on the upper level.
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Salisbury, NC
Service is outstanding
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Charlotte, NC
Lisa - one additional comment: you and your team, Sean and Daniel, were outstanding and I very much appreciate the service.
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Conover, NC
Friendly and caring. Quick to respond.
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Raleigh, NC
Great service and professionalism.
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Monroe, NC
employees were professional, did not over sell anything, kept promises.
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Charlotte, NC
Prompt service for cardiac disabled patient who is mobile only because of the lift. Thanks for your quick and efficient response to my call.
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Salisbury, NC
Products, responsiveness and overall customer service.
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Winston-Salem, NC
Quick, competent and friendly response to my requests for information and prices. The ramp was installed on time and is sturdy.
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Stoneville, NC
The technician that worked on my stair climber was very knowledgeable and had my staielift running again in no time at all.
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China Grove, NC
You were very fair with your pricing and your installer was knowledgeable and prompt. He had a pleasing personality.
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Kernersville, NC
Many thanks to the skilled professionals who helped with acquiring and installation of the ramp at our home! I honestly do not know how we would have progressed with my husband's injury without the ease of use that the ramp provided us. It has enabled us to make medical appointments, visit with friends and just get out of the house as we would like. Happy Holidays and much success in the coming year!
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Greensboro, NC
Of the few products I saw, yours was the best by far.
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Charlotte, NC
I am a former user of a Bruno Stair Chair before relocating to NC. The Bruno Co. Recommended 101 Mobility and after we met with another company, 101 was our 1st choice! From our 1st meeting with the Sales Rep to the final installation, the professionalism, care and kindness of every staff member was excellent!! I love my stair chair and the freedom it gives me to freely navigate the stairs safely! If you need a stair chair or ramp, I highly recommend 101 Mobility to provide and install your Bruno Stair Chair or ramp! A special thank you to Ms. Lisa, Owner, for your assistance!!
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Burlington, NC
The Elite stair lift is perfect...exactly what we needed for my husband’s situation. It is so quiet and comfortable and the one his therapist and doctor recommended. The support staff at 101 Mobility were some of the most helpful and courteous people I have ever dealt with. The installation by Michael was truly outstanding. He answered all our questions and provided great service. We highly recommend you!
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Spencer, NC
Good service-fair price
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Graham, NC
Information was easy to obtain and to understand. Courteous and knowledgable staff. Informative installer.
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Jamestown, NC
Staff are always polite and work to ensure I am satisfied. They have been wonderful as my family adapts to my 90 year old mother moving in with us. Thank you Sean, Aria and Courtney!
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Salisbury, NC
Friendly and knowledgeable staff and product is working as described.
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Greensboro, NC
Service very good
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Gold Hill, NC
The workmen did a very good job. I would highly recommend them.
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Cleveland, NC
Quality production, quality service
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Charlotte, NC
It's a professional installation.
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Marshville, NC
ALL SERVICES WERE PERFORMED BY WELL TRAINED PROFESSIONALS, NICE NEAT WORK, EVERY PRECAUTION TAKEN TO PROTECT AREAS OF THE HOUSE OUT OF THEIR WORK AREA. VERY PLEASED
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Rock Hill, SC
I liked working with 101 Mobility very much and the products and service are great. The one thing that has been a problem is not receiving monthly bills. From the beginning, I was expecting a monthly bill, which I didn't get. My payments and what I owed became confused. I also needed the bills for records. Everyone I spoke to on the telephone worked with me on this and were very nice, which I truly appreciated. Thank you so much. [NAME REMOVED]
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Cornelius, NC
Your Rental program on the chair stair climber is a life saver. Installer and sales person were both prompt and professional. I have already recommended your service to my husband's Orthopedist and rehab staff at facility where he is presently. This stair climber lets him come home months sooner than would otherwise be possible.
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Charlotte, NC
Customer Service was great in every aspect of the process.
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Mt Holly, NC
The entire process went well, from customer service through installation. I was pleased with the entire process and the Bruno equipment is second to none.
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