101 Mobility Charlotte Reviews


Mount Pleasant, SC
The installation was great and the service very professional. I was very satisfied with the product.
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Winston Salem, NC
You always come out soon after I call and the guys working on chair are always knowlageable.and fix the problem
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Mt Pleasant, SC
Friendly and prompt. Good advice.
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Lexington, NC
very good for answering my call and also very quick. Logan was very polite and good fixing my chair.
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Hilton Head Island, SC
We had a stairlift installed 3 weeks after we contacted Mobility for the first time. The lift was installed by two techniciens in approx 3 hours and they did an excellent job. We appreciated the skills and courtisy of the company's employees and highly recommend them.
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Summerton, SC
Competency. Friendly people. Reliable. Cost effective.
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Concord, NC
Your quick response to my request even on a weekend.
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York, SC
101 Mobility staff are great people to work with. Cortney was very knowledgeable and did exactly what she said she would do. The team who built and installed our lift were skilled craftsmen and did an great job.
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Charlotte, NC
I received excellent customer service from 101 Mobility. The stair lift installation was great, and much quicker than anticipated. Even though it is not for me, I have used it on occasion and it is comfortable and reliable.
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Daniel Island, SC
Responsive, friendly, professional service from everyone I contacted there.
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Charlotte, NC
Our chair lift works perfectly and enables me to also carry loads of laundry down the stairs and up from the laundry room.
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Concord, NC
the service was fast and the construction on the deck was was done well we are using the lift to lift groceries and packages into the kitchen .we are in our eighties and this is so helpful.
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Cameron, SC
great staff! friendly and helpful!!
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John's Island, SC
Your employees are wonderful, compassionate and very responsive. I highly recommend.
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Hannahan, SC
Product good quality very good device build to last along time
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Charleston, SC
The entire process, starting from my initial inquiry to closing my garage door after the stairlift was installed, was done with complete professionalism. I dealt with Abby and John and they were courteous, informative and easy to work with. The lift I purchased was exactly what I needed and works well. I would highly recommend you check 101 Mobility out if you have any need to make mobility an easier and safer in your home.
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Charlotte, NC
It’s an excellent stair lift and the customer service is very good I highly recommend 101 Mobility
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Cleveland, NC
The professional attitude in a difficult time in life, when a love one is ill and you need guidance.
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Mount Pleasant, SC
Service and knowledge of the products
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Burnsville, NC
I did my research and Bruno stairlift is the Best. Your company was extremely helpful in answering all my questions and I had many. Plus, the installer of our stairlift yesterday - Michael- did an Excellent Job. Very professional, polite and helpful. I give 101 Mobility 👍👍 !
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Thomasville, NC
THEY PERFORM AS THEY SAY THEY WILL
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Lincolnton, NC
I chose them because they came to my house to install. So far I am quite pleased with the lift and it saves my wife and I from having to lift my scooter into the van. It was installed quickly and works well. [FIRST NAME REMOVED] J. [LAST NAME REMOVED]
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Mocksville, NC
Professional installations with courteous workers
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Richmond Hill, GA
My wood and aluminum ramps are gorgeous! Caeton and John who built them were great! They were courteous and when they left you couldn’t tell they had been there - they cleaned up their work area completely. It was a great experience from working with Abby Rojas to trying out my new ramps.
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Summerville, SC
The aluminum ramp doesn’t rust or need stained/painted.
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John's Island, SC
Caeden was polite, friendly and knowledgeable. We really liked that he took the time to explain repairs to us, as well as, maintenance.
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Mount Pleasant, SC
Abby, We had a wonderful experience! I highly recommend 101Mobility. First class and professional.
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Charlotte, NC
Your Service Manager Daniel Hill was very professional and knowledgeable. He arrived in the time frame as quoted. He serviced the chair lift and spent time showing me how to do some minor maintenance when needed. The product and service have been exceptional.
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Davidson, NC
Personable, friendly, and fast service.
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Huntersville, NC
Wonderful customer service. Daniel and Justin did a great job building a platform and installing a wheel chair lift.
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Jamestown, NC
Technician was on time. He was very professional. We have been using the chair for 4 days now. It is working as expected. It was what was needed to give my mother the mobility to get up and down our stairs.
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Mount Pleasant, SC
Great customer service, friendly and responsive staff who were very helpful in getting us set up.
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Winston Salem, NC
Gives you options that you may not be aware of.
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Mount Pleasant, SC
So far, the vertical lift works great. It has particularly been helpful when I have heavy items I don’t want to carry down or up steps. Customer service was great. The company worked with me on the price, and instillation was done well. I’m very pleased with the whole process.
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Trinity, NC
Friendly and knowledgeable, installation was on time. He also took the time to show us a couple of things that he said people call in most for, so we can avoid it.
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Rock Hill, SC
Reliability. Great service when infrequently needed.
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Charlotte, NC
Quality and professionalism of installer
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Charlotte, NC
Everything is working great. Your product installer was excellent.
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Murrell's Inlet, SC
Very friendly, professional and helpful staff.
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Greensboro, NC
You arrived when you said you would. For what needed to be done in such a little time, your company did it with no hesitation. The workers was took their time to make sure it was done right, even asked me to try it out with Nick.
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Seabrook, SC
Very dependable, reasonable waiting period, get job done without multiple tries!
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China Grove, NC
INSTALLER was great. Very nice and helpful, fully explained how the chair worked, and how to maintenance.
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Moravian Falls, NC
very nice service guy
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Fort Mill, SC
Flawless process and great communication from start to finish. Initial visit/quote, all my questions along the way, purchasing process and installation were all perfect. Excellent team!
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Greensboro, NC
Quality products, professional and dependable service. Already recommend this company to a friend.
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Eden, NC
The experience was really good with the exception that we were not given the opportunity to reschedule when the office knew that only 1 technician would be staying to complete the installation. It took close to 8 hours to complete. We had expected a shorter time. Other than that, our experience was good. The installer, Michael, was very polite, professional and did everything to make the esthetics better. He installed adjustable connections so the rail could be closer to the wall. He was very thorough in the instructions for use, maintenance and the recommendations for annual check-up. We would definitely recommend 101 Mobility for anyone needing stairlift chairs.
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Winston Salem, NC
Installer was proficient, polite and quick.
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Mount Pleasant, SC
Local business - good communication
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Statesville, NC
We like the professional, pleasant and knowledgeable service. Sincerely, Pat and Lee
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Daniel Island, SC
Chairlift was installed in just a couple hours and very easy to use. Install crew was super nice and efficient.
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Charlotte, NC
Prompt service
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Mebane, NC
The service tech did not show up on time he was over 2 hrs late. How ever he was very professional and informed me of things I can do to make sure my mother's stair lift is good. 101 mobility has given us a great product and service. Thank you
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Davidson, NC
.Michael was very profession and understanding.
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Gibsonville, NC
Very good stairlift and real aid for my wife’s mobility. Very good people to deal with in both sales and in service.
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Charleston, SC
Abby was wonderful! She made the entire ramp process easy. I would definitely recommend 101mobility to friends and family.
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Kannapolis, NC
I like being home while getting better. Still 6wks till I can walk. But I have a way to get up and dwn from upstairs apartment. Thank you 101 Mobility!
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Savannah, GA
Our new stairl ift is an awesome addition to our home, making it accessible to all!
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Yadkinville, NC
Courteous technicians...job well done.
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Mount Pleasant, SC
Honesty absolutely complete reliability and excellent product!!!.
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North Charleston, SC
ohn was very friendly ,he was on time and did not try to sell me me more than I needed I can't wait to have my ramp installso I can get out of my house by myself jo
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Indian Trail, NC
Great!
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Charleston, SC
Excellent service and personnel.
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Lexington, NC
The aluminum ramp looks great, and it helps compliment the house's curb appeal. The service was prompt and they followed up with additional improvements.
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Winston Salem, NC
Very easy to work with, great customer service, fair pricing, and they get it done quickly!
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Mount Pleasant, SC
The service was A-1. Appointments were on time, no waiting for someone to show up
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Ladson, SC
Professional personalized service provided in a timely manner. Updates given as needed on progress and/ or changes to scheduling effectively promoting time management for all involved!
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Mocksville, NC
Professional and honest employees. Appointment was messed up and the lady admitted that she should have noticed it. I like when someone makes a mistake they own up to it. We all make mistakes but not all will admit it. We have been please with the product and service.
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Olanta, SC
Reliable, sturdy equipment along with quick installation. Great customer service!
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Charlotte, NC
The lift system made our life so much easier!!
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Hilton Head, SC
Very easy to operate and my husband and I both use it for ourselves and heavy groceries!
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John's Island, SC
Service was incredible after a slight delay. Can’t say enough about Caedon’s service and patience and willingness to stick around as long as it took for us to feel comfortable. Thank you.
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Greensboro, NC
Good and prompt service
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Ridgeville, SC
This has been a tough fix on my old chair lift. They always approach it with a smile and arrive promptly.
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Harrisburg, NC
I spoke with someone over a year ago & when I decided to have the lift installed, they were ready to install in a bit over a week! They had the lift installed in about 8 hours! The lifts are working great, however the top one takes a bit to get moving. Thank you!
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Charleston, SC
Very professional both on the phone and in person. John, Caden and Abby were very helpful and our project was completed the next day.
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Isle of Palms, SC
The installation team did an outstanding job. Their expertise and professionalism were evident during the entire task. The care Caeden exhibited showing my 90 year-old mother how to use the chair was terrific. I was completely satisfied with the product and service. 5 stars! Would not hesitate to recommend 101 mobility.
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Charleston, SC
Very quick to respond to our issues with the chair and will definitely use again!
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Hamptonville, NC
The stair lift works great and was installed quickly.
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Mount Pleasant, SC
My family and I are pleased with the products and services provided by 101 Mobility. We were pleased with the professionalism of the staff and the customer friendly attitude/communication. I would definitely recommend the services of 101 Mobility to those individuals and families who need to provide a safe living environment for their loved one.
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Winston Salem, NC
It is easy to get service. Also my technicians, with the exception of last March, have been excellent. They work quietly and efficiently. Last March two guys came. They spent about five minutes and did not do anything.
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Seabrook, SC
The service was fantastic. Abby, who took our calls was a delight to work with.
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Rockwell, NC
Everyone at 101 Mobility was fantastic and the Bruno stair lift has exceeded our expectations. Very shortly after contacting 101 Mobility, Aria came out and discussed with us our needs and provided options that would meet our needs for a stair lift. She understood perfectly our situation, was very professional and treated us like family. She kept us updated and informed throughout the whole process. Courtney made precision measurements of the stairs that provided a custom fit. Lisa was prompt and courteous in providing timelines for installation and contract information. Daniel and Michael were very friendly and professional when installing the lift. They made sure we understood the stair lifts operation and maintenance and answered all our questions. After researching stair lifts it was clear to us that the Bruno was the way to go and we are more than pleased with its ease of operation and great aesthetics. Most importantly, the Bruno stair lift enabled us to bring my Mom home to live with us....and that makes the Bruno priceless!! Thank you 101 Mobility
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West Jefferson, NC
Your technicians are VERY professional, and pleasing to be around. They answer any questions you have, and are VERY knowledgeable about the product they are working with. YOUR CUSTOMER SERVICE CAN'T BE BEAT!! I had a problem with a chair lift. One of your technicians came to my home (outside of West Jefferson, NC) from your office in Salisbury. He replaced a part that seemed to solve what appeared to be the problem with my chair (in that it would go down the stairs but not up the stairs...and his solution was replacing the toggle switch which makes the chair go up or down). The next day, the chair again failed to go up the stairs. Two days later another technician came (again to West Jefferson from Salisbury) and found an unseen wiring harness problem. He fixed it, and you guys charged me nothing for the work done by the second technician!!
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Charleston, SC
It was a fast process, the equipment is reliable and sturdy, built to meet our needs and our space, it’s affordable compared to others and the representatives were super friendly and very helpful.
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Advance, NC
This company has been a great help to us. They understand my husband's needs and how to help us meet those needs safely. Customer service and installation receive an A++ from us and we would highly recommend them to anyone who has special mobility needs.
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Charleston, SC
Great service ..the technician, John , was great on time and got job done ...also Abby in the office and also checked on site was great..highly recommend this company
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North Charleston, SC
Excellent product! Installation was very professionally completed.
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Goose Creek, SC
The 101 Mobility people we worked with were top notch! We were in a desperate situation as our stair lift had stopped working.I have MS and my husband has had lung surgery so we were literally stuck. They were truly a Godsend. They were prompt,extremely caring and did a great job! The stair lift works better than ever! Caden took the time to explain more about the lift then the people at the company we bought the lift from. We were blessed to find them!
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Charleston, SC
The product seems to be well made and installed. Caeden and Abby are a customer service dream! Highly recommend! We are repeat customers!!
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Pleasant Garden, NC
We have had our chair lift for over two years and it has been such a blessing for us. My husband has bad knees and has difficulty with 15 steps between our kitchen and den. And I have enjoyed it also when I have been outside working in flower beds. We are both 84 and the joints don't move like they did when we built this house 45 years ago. The lift is durable, smooth operating and the technicians are just like home folks. Just had ours serviced and the tech wore a mask while he was inside and explained what he was doing and why. He suggested tips for keeping it in tip top shape. I recommend this company and their product #10.
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Summerville, SC
Easy to use and reailable mostly very helpful to anyone. Good job & more power to the company
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Winston Salem, NC
Joe was an excellent installer and took his time in 'showing us the ropes'. The lift is a life-saver and we thank you for your help.
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Mooresville, NC
Our 101 Mobility stairlift has reduced my anxiety tremendously as I feel that my husband can now safely get upstairs to the bedroom without the risk of falling. It could seriously be a lifesaver!
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Charlotte, NC
Very helpful and ran well! No problems at all!
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Fort Mill, SC
Exceptional customer service and very attentive to our needs and budget. Our installation was done in a timely manner and the installer was very knowledgeable and curtious.
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Folly Beach, SC
From the first phone call I knew this was going to be a good experience...you can’t fake genuine concern and willingness to serve. I think good communication is part of why the service is so good. I knew who was coming, what they would do, what it would cost, and got understandable explanations as to repairs/maintenance needed. Very professional and personable employees.
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Salisbury, NC
Service is very very great and they know what they are doing. Everything is great
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Clemmons, NC
The 101 Mobility employee, Joe Hortie was exactly on time, and worked with the old Bruno Stair lift with great expertice. He never berated it for being 19 years old, and took his time, exploring all possibilities for the charging problem. He installed new batteries, and looked for reasons batteries were being drained within 2 days of instillation. He inspected the wiring, electrical connections, and worked on solving the problem creatively. Having everything mechanical checked out, he then concentrated on the direct charging issue. The chair was not seating properly in relation to the Positive & Negative connection when lowered to the bottom, because the rubber "gasket" was worn down, thereby preventing the + - poles to actually seat properly. He remedied the problem in a very simple way, and the chair is working perfectly now. His trouble shooting skills, plus his enjoyment in problem solving issues were teriffic, and he was also happy that we did not need to buy a new charger. If we were to have further problems in the future, I will definitely call 101 Mobility and request this mechanically minded young man and will gladly recommend your company to anyone in need.
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Charlotte, NC
Your customer service is great. Very quick response to service requests. Representatives always do a good job. Great service after the sale. Which is very hard to find nowadays.I’d highly recommend your company to anyone who needs mobility products
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Georgetown, SC
It was excellent!!!
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