101 Mobility Chicago Reviews


Evanston, IL
Very prompt response, and very careful installation. Instructions were clear, and the person who installed our outdoor chair lift had my husband try it out before leaving, to be sure it was in good working condition and suitable for his needs.

Crystal Lake, IL
Steve our technician did a great job! Knowledgeable and a good rep for your company. we are very pleased with the result

Naperville, IL
Great product and service

Park Ridge, IL
Your service, especially during this pandemic, was outstanding! My questions were answered quickly and professionally from my initial phone call to the installation and follow-up. The lift installation went fantastic and we are satisfied, happy clients. I will recommend 101 Mobility over and over! Thank you for everything! Sincerely, Vickie

Bensenville, IL
Was fast and good. The worker was kind.

Des Plaines, IL
Very helpful and prompt service.

Wheaton, IL
top quality product and excellent service

Chicago, IL
I would like to thank 101 mobility for the quick response to my daughter’s needs on getting her barrier free lift working before there could be any issues

Deerfield, IL
Everyone I spoke with was very personable and accommodating. We appreciate your fast attention to our purchase and installation!

Chicago, IL
Very fast and reasonable.

Park Ridge, IL
Good lift and super service. Glad I bought it.

Sleepy Hollow, IL
Service was great from start to finish! The ramp work well and totally addressed the issue

Westchester, IL
We had a scooter lift installed in our Honda Odyssey. The staff was friendly and courteous, and went out of their way to make us comfortable. The installer took time to clearly explain its operation to us.

Oswego, IL
Same man who put ours in almost 5 years ago came and serviced it last week. Good to see that continuity...

Bloomingdale, IL
Excellent service and products

Elgin, IL
Very accomitadating to work with. Could not be happier

Oak Park, IL
Max the installer was fantastic and the Stair Climber works great.

Aurora, IL
Everyone treated me great and took time to make sure I knew how to operate the equipment and be safe doing it , great folks

Princeton, IL
Great job on getting the part for our lift out. Thank You

Schaumburg, IL
Great Service!

Compton, IL
Very professional and completed the install timely. Very neat and cleaned up the area.

Hampshire, IL
American made

Wilmette, IL
Expert knowledge of the different options we had. Excellent installation crew who were neat and efficient. Quick resolution of minor problem.

Carpentersville, IL
Very friendly staff. Helpful. Care about your customers

Wheeling, IL
Reliable and comfortable chair lift. Easy to use. Installer carefully explained all features of chair to be sure I understood everything.

Evanston, IL
Steve is the best. Everyone at 101 is extremely helpful. Great service.

Hoffman Estates, IL
You guys are very professional and quick to resolve the problem.

East Dundee, IL
Thanks for making everything work out . Work was done promptly and without headaches . I am glad my parents will have easier access to their home thanks to your aluminum ramp . Really appreciate your professionalism Mike .

Palatine, IL
The installation went very smooth and the fellow who installed it was very professional and answered all our questions very nicely! Just awesome ! [NAME REMOVED]

Northbrook, IL
The product is first rate and our service provider is very attentive and patient. Rates are mostly reasonable as well

Cystal Lake, IL
Great service from Nick who came out on a weekend to help fix my mother's stairlift. Thanks..

Bartlett, IL
Nick was awesome!

Crystal Lake, IL
Nick Is very knowledgeable. He knows his products and anticipates most situations. Very easy to work with.

Chicago, IL
You were prompt, straightforward, fair, and did exactly what you said you would do. We have already recommended you to others. Great job. Thank you.

Chicago, IL
Good prices and excellent service!

Barrington, IL
Helpful and professional

Bartlett, IL
Great service. Good job installing. Very friendly servicemen. Excellent product

Chicago, IL
chair is a little awkward to operate but excellent for the price

Lake in the Hills, IL
They were very reliable and caring. They followed up on any concerns we had. Everything was done in a timely manner. Their installers were very professional & efficient. Ed & Pat

Oak Park, IL
Friendly very competent service.

Sugar Grove, IL
If you have any questions about lift, call Nick! He knows everything you need to know. He got us a Hoyer lift to start with, then as my dad got stronger, switched us to a sit to stand lift. Next day delivery on both lifts. He set the lift up and stayed to go over all instructions. I feel lucky to have met him, so helpful and kind during a very stressful time.

Bartlett, IL
Nick was prompt and excellent to service all of our needs for our family during my daughters wedding. I would highly recommend mobility 101.

Chicago, IL
101 mobility did an excellent job installing my hot tub lift. Mike was very helpful, friendly and honest and did a GREAT job. It’s been a pleasure to do business with this company.

Elgin, IL
Reliable products and service.

Yorkville, IL
the stairlifter really helps me feel more independent and the company 101 Mobility makes me feel more confident that if I have problems or concerns about the equipment don't hesitate to contact them at any time. Also, the instaler Steve was very courteous and tried to acomodate my needs to be comfortable with the equipment. Thank you Cheryle Grigsby

Chicago, IL
Great service from the office and Steve.

Lemont, IL
knowledgeable and very helpful technician. He was great.

Chicago, IL
Michael and Jim were very nice and did a great job! Had a problem about a week later and Michael came to fix the problem about an hour after I made the phone call. Corrected the problem and has been working just fine. It's a very nice product. A little more then I was hoping to pay, but the discount was greatly appreciated!

Skokie, IL
thoughtful and helpful staff

Wilmette, IL
I have recommended 101 Mobility to others that I know who might have need of your services. Your service has been excellent. There has been a little bit of more service for the custom unit that we have but you have always responded very professionally and in a timely fashion.

Highland Park, IL
Service man was great, thorough, and educated me well about equipment.

Carpentersville, IL
I like their products and services, because they are dependable, and I know that if have any problem operating the chair someone will come even with a Short notice, thank you

Huntley, IL
Had the product I wanted, people were friendly and knowledgeable. Could not ask for a better experience, so far, but it has only been two days. I look forward to a continued positive relationship.

Evanston, IL
I have two older indoor stairlifts that need servicing every now and then. Nick Lopez and his employees quickly respond to any request I've had for repairs. I'd highly recommend them to anyone. Also I purchased an outdoor stairlift from 101 Mobility. It was installed promptly and has been working perfectly ever since. I've always had excellent service from them.

Elgin, IL
I was laid up in the hospital with double knee repair and needed a ramp for when I would come home in less than two weeks. I gave 101 Mobility a call and a representative went to my home that day and called me with information on what would be needed and emailed a quote the next day. They took care of everything and the ramp was installed in plenty of time before my discharge. I was happy to work with a local (for me) company and would recommend them to anyone.

Schaumburg, IL
You all did a fabulous job.

Orland Park, IL
I would highly recommend 101 Mobility! Steve is amazing and has come to our rescue many times over the last 20 years! He is your biggest asset!

Schiller Park, IL
From the beginning stage of in-home consultation, to the follow-up through emails/calls, to the final step of installation - 101 Mobility exceeded my expectations for this process. As we all know, if a company like this is visiting your home, we are probably going through some type of emotional and physical change in the house with a loved one or family member. My experience with the team at 101 made this transition a POSITIVE one. Having the chairlift brings freedom to a person/people that might otherwise have to leave their home. This has been one of the best investments our family has ever made! We are overjoyed!! Thank you!

Carpentersville, IL
Very professional personable and prompt

Bartlett, IL

Schaumburg, IL
The service man was extremely knowledgeable and friendly. He was also very concerned about making sure he didn’t dirty my floor since the weather was crummy. He explained everything to me that I needed to know and was timely with the job.

Skokie, IL
Worked just like it said it did - truthfully even better than we expected. I was great!!!!

Elgin, IL
Excellent,!

Oak Park, IL
Great customer service, prompt and professional. The lift is easy to use and is well built. It’s a very stable piece of equipment.

South Elgin, IL
Dependable, friendly, do nice work, family like business. I just recommended you and gave your phone number to someone else in South Elgin about five minutes ago. They will be calling you. Best wishes Danielle I will be calling you again to put handrails out front. We’re just a little short of money now.

Crystal Lake, IL
They did a great job installing the chair lift at my parents’ house. My dad said the installer was great and took time to explain what he was doing and go through troubleshooting with my Dad so he can fix stuff if things go wrong. My dad was very satisfied with the entire process.

Yorkville, IL
I was thrilled to discover that Steve, who originally installed my stair chair, was employed by your company. Thank you, Steve, for repairing the chair.

Chicago, IL
Liz Jackson was great! She was working with me until I got what I needed. I really felt she cared about me.

Glenview, IL
Everything was installed on time. And everything works. The insulation has enabled us to utilize the lower level with ease.

Crystal Lake, IL
people, people people and yes quality product

Cary, IL
The level of service is impeccable. Truly a company which cares

Village of Lakewood, IL
Quality products and friendly service

Inverness, IL
The product is top notch and the service is outstanding. They went above and beyond the call of duty to make sure I was satisfied.

Crystal Lake, IL
Everything. Nick is great. Steve is terrific and there are no words to express my gratitude for Debra. She is the BEST

Chicago, IL
Everyone at 101 Mobility is very professional, polite, and compassionate! From the very start of getting a quote all the way to the installation was one of the best experiences in dealing with a company that I've had. The salesperson who came out to give the quote was very detailed and knowledgeable. The office staff is professional and quick to respond to our requests. And the installer is very experienced and was considerate and respectful of our home. Knowing that if any issues arise with the equipment 101 Mobility is there 24/7 gives us peace of mind. Thank you 101 Mobility for making our situation better!

Des Plaines, IL
my co-worker told me she had not seen me this happy, the day I had the ramp installed. This has made a difference in my life as a caregiver. I am glad I made the decision about getting a ramp because I had no clue about how to go about doing this and your agency helped me with this process. the installer was a great guy, sensitive, polite and knew what he was doing

Plainfield, IL
It made my post surgery recovery easier. Our house has stairs so maneuvering the stairs for doctors appts was a breeze.

Elgin, IL
They didn’t let the cold weather stop them from putting up a wheelchair ramp for my husband.

Mt. Prospect, IL
They brought life changing freedom and security. All representatives from initial sale to installation and customer support were kind, knowledgeable and courteous. Liz and Max are especially GREAT!

Wilmette, IL
The stair lift works very well. As important, everything from the initial sale to the response to service requests have been handled as well as they possibly could.

Chicago, IL
The staff at 101 Mobility is awesome! So, I learn about great products through them.

Wayne, IL
Worked with us to get our older chairlift up and running. Service tech was very professional, not only fixed the problem but when thru entire system to ensure everything was up to his high standards. He cleaned up the chairlift and work area. I do not usually write any recommendations however I would highly recommend 101 Mobility.

Chicago, IL
Mobility 101 offered fair pricing, responsive communication, and excellent customer service. Every person I interacted with over the course of our chair lift rental agreement was personable and helpful.

Chicago, IL
Kind, thoughtful and caring service from each person we spoke with at Mobility 101. Nick! really worked with us on all arrangements and Jon did a great job training us....we are grateful!

Franklin Park, IL
The whole process to choose and install a ramp was very easy and quick. We were also impressed with Jon who did the measurements and estimate in the rain and Max who did the installation the day before a major holiday in the cold and rain. They show a level of dedication that you just don't see very often. We are very happy with our purchase and our experience.

Mchenry, IL
GREAT SERVICE THANKS

The people make your company and my experience was exceptional. Everyone treated me as if I was a part of the family. Liz was outstanding from my first phone call thru the installation. Max worked very hard to make the installation and consulted with me about options during the installation. Liz and Max are huge assets to the company. Thank you for the good service.

Deerfield, IL
Prompt and friendly.

Dundee, IL
the ramp I purchased from you yesterday, will enable my brother my oldest sister and the wife of a good friend to come to our house tomorrow and celebrate Thanksgiving together ,with family and friends. What else is there ? I was also treated very kindly by the owners wife,a young lady at the frond desk and a gentleman who loaded the ramp on my car with plenty of cardboard to protect the interior of the car. I appreciate his care. I hope to be healthy enough to never use your products. But if I have too, you are my guys. Thank you, George

Schiller Park, IL
Michael :very detailed, polite ; good listener and through in his Job - Ruth

Elgin, IL
Everything!

Evanston, IL
Very client oriented. Great service

St. Charles, IL
Everyone was very nice and patient and seemed very trustworthy and honest.

Chicago, IL
Greatly appreciate service would share or refer others to this kind and understanding group

Morton Grove, IL
Good response. Friendly service.

Schaumburg, IL
Competent and friendly personnel. Expert installation 5 years ago and recently provided maintenance to solve some issues on the aging chair lift. In addition, Mike re-greased the chains, stopped the seat from wobbling, fixed a loose wire that kept coming loose, adjusted the sensors on the foot rest that had kept the chair stuck in one position, replaced one of the remotes, cleaned both the rail and the copper contacts. He explained how to deal with the loose seat and the stuck chair if that happens again and also how to clean the rail. He was very informative and personable.

Chicago, IL
Prompt service and courteous staff.

Chicago, IL
Your rep came out with the stair lifter as that as what my father had ordered. Knowing that Mom was suffering from cancer and it was in the pelvis, he felt that would be to rough on Mom. Came back on Monday with an outdoor stair lift. Much smoother for Mom. He was a pleasure to talk with, very efficient and absolutely correct about the lift. Thank you.

Glen Ellyn, IL
Your people! Great guys who bent over backwards to help me. I needed a stairs chairlift installed in a day. It was done in record time. You are lucky to have such good, compassionate employees! Raises for both Jonathan F. and Mike B.

Palatine, IL
Outstanding quality and the people could not be nicer. The person who installed the ramp is professional and again, a really nice person. I highly recommend this company.

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