101 Mobility Chicago Reviews


Cystal Lake, IL
Great service from Nick who came out on a weekend to help fix my mother's stairlift. Thanks..

Bartlett, IL
Nick was awesome!

Crystal Lake, IL
Nick Is very knowledgeable. He knows his products and anticipates most situations. Very easy to work with.

Chicago, IL
You were prompt, straightforward, fair, and did exactly what you said you would do. We have already recommended you to others. Great job. Thank you.

Chicago, IL
Good prices and excellent service!

Barrington, IL
Helpful and professional

Bartlett, IL
Great service. Good job installing. Very friendly servicemen. Excellent product

Chicago, IL
chair is a little awkward to operate but excellent for the price

Lake in the Hills, IL
They were very reliable and caring. They followed up on any concerns we had. Everything was done in a timely manner. Their installers were very professional & efficient. Ed & Pat

Oak Park, IL
Friendly very competent service.

Sugar Grove, IL
If you have any questions about lift, call Nick! He knows everything you need to know. He got us a Hoyer lift to start with, then as my dad got stronger, switched us to a sit to stand lift. Next day delivery on both lifts. He set the lift up and stayed to go over all instructions. I feel lucky to have met him, so helpful and kind during a very stressful time.

Bartlett, IL
Nick was prompt and excellent to service all of our needs for our family during my daughters wedding. I would highly recommend mobility 101.

Chicago, IL
101 mobility did an excellent job installing my hot tub lift. Mike was very helpful, friendly and honest and did a GREAT job. It’s been a pleasure to do business with this company.

Elgin, IL
Reliable products and service.

Yorkville, IL
the stairlifter really helps me feel more independent and the company 101 Mobility makes me feel more confident that if I have problems or concerns about the equipment don't hesitate to contact them at any time. Also, the instaler Steve was very courteous and tried to acomodate my needs to be comfortable with the equipment. Thank you Cheryle Grigsby

Chicago, IL
Great service from the office and Steve.

Lemont, IL
knowledgeable and very helpful technician. He was great.

Chicago, IL
Michael and Jim were very nice and did a great job! Had a problem about a week later and Michael came to fix the problem about an hour after I made the phone call. Corrected the problem and has been working just fine. It's a very nice product. A little more then I was hoping to pay, but the discount was greatly appreciated!

Skokie, IL
thoughtful and helpful staff

Wilmette, IL
I have recommended 101 Mobility to others that I know who might have need of your services. Your service has been excellent. There has been a little bit of more service for the custom unit that we have but you have always responded very professionally and in a timely fashion.

Highland Park, IL
Service man was great, thorough, and educated me well about equipment.

Carpentersville, IL
I like their products and services, because they are dependable, and I know that if have any problem operating the chair someone will come even with a Short notice, thank you

Huntley, IL
Had the product I wanted, people were friendly and knowledgeable. Could not ask for a better experience, so far, but it has only been two days. I look forward to a continued positive relationship.

Evanston, IL
I have two older indoor stairlifts that need servicing every now and then. Nick Lopez and his employees quickly respond to any request I've had for repairs. I'd highly recommend them to anyone. Also I purchased an outdoor stairlift from 101 Mobility. It was installed promptly and has been working perfectly ever since. I've always had excellent service from them.

Elgin, IL
I was laid up in the hospital with double knee repair and needed a ramp for when I would come home in less than two weeks. I gave 101 Mobility a call and a representative went to my home that day and called me with information on what would be needed and emailed a quote the next day. They took care of everything and the ramp was installed in plenty of time before my discharge. I was happy to work with a local (for me) company and would recommend them to anyone.

Schaumburg, IL
You all did a fabulous job.

Orland Park, IL
I would highly recommend 101 Mobility! Steve is amazing and has come to our rescue many times over the last 20 years! He is your biggest asset!

Schiller Park, IL
From the beginning stage of in-home consultation, to the follow-up through emails/calls, to the final step of installation - 101 Mobility exceeded my expectations for this process. As we all know, if a company like this is visiting your home, we are probably going through some type of emotional and physical change in the house with a loved one or family member. My experience with the team at 101 made this transition a POSITIVE one. Having the chairlift brings freedom to a person/people that might otherwise have to leave their home. This has been one of the best investments our family has ever made! We are overjoyed!! Thank you!

Carpentersville, IL
Very professional personable and prompt

Bartlett, IL

Schaumburg, IL
The service man was extremely knowledgeable and friendly. He was also very concerned about making sure he didn’t dirty my floor since the weather was crummy. He explained everything to me that I needed to know and was timely with the job.

Skokie, IL
Worked just like it said it did - truthfully even better than we expected. I was great!!!!

Elgin, IL
Excellent,!

Oak Park, IL
Great customer service, prompt and professional. The lift is easy to use and is well built. It’s a very stable piece of equipment.

South Elgin, IL
Dependable, friendly, do nice work, family like business. I just recommended you and gave your phone number to someone else in South Elgin about five minutes ago. They will be calling you. Best wishes Danielle I will be calling you again to put handrails out front. We’re just a little short of money now.

Crystal Lake, IL
They did a great job installing the chair lift at my parents’ house. My dad said the installer was great and took time to explain what he was doing and go through troubleshooting with my Dad so he can fix stuff if things go wrong. My dad was very satisfied with the entire process.

Yorkville, IL
I was thrilled to discover that Steve, who originally installed my stair chair, was employed by your company. Thank you, Steve, for repairing the chair.

Chicago, IL
Liz Jackson was great! She was working with me until I got what I needed. I really felt she cared about me.

Glenview, IL
Everything was installed on time. And everything works. The insulation has enabled us to utilize the lower level with ease.

Crystal Lake, IL
people, people people and yes quality product

Cary, IL
The level of service is impeccable. Truly a company which cares

Village of Lakewood, IL
Quality products and friendly service

Inverness, IL
The product is top notch and the service is outstanding. They went above and beyond the call of duty to make sure I was satisfied.

Crystal Lake, IL
Everything. Nick is great. Steve is terrific and there are no words to express my gratitude for Debra. She is the BEST

Chicago, IL
Everyone at 101 Mobility is very professional, polite, and compassionate! From the very start of getting a quote all the way to the installation was one of the best experiences in dealing with a company that I've had. The salesperson who came out to give the quote was very detailed and knowledgeable. The office staff is professional and quick to respond to our requests. And the installer is very experienced and was considerate and respectful of our home. Knowing that if any issues arise with the equipment 101 Mobility is there 24/7 gives us peace of mind. Thank you 101 Mobility for making our situation better!

Morton Grove, IL
my co-worker told me she had not seen me this happy, the day I had the ramp installed. This has made a difference in my life as a caregiver. I am glad I made the decision about getting a ramp because I had no clue about how to go about doing this and your agency helped me with this process. the installer was a great guy, sensitive, polite and knew what he was doing

Plainfield, IL
It made my post surgery recovery easier. Our house has stairs so maneuvering the stairs for doctors appts was a breeze.

Elgin, IL
They didn’t let the cold weather stop them from putting up a wheelchair ramp for my husband.

Mt. Prospect, IL
They brought life changing freedom and security. All representatives from initial sale to installation and customer support were kind, knowledgeable and courteous. Liz and Max are especially GREAT!

Wilmette, IL
The stair lift works very well. As important, everything from the initial sale to the response to service requests have been handled as well as they possibly could.

Chicago, IL
The staff at 101 Mobility is awesome! So, I learn about great products through them.

Wayne, IL
Worked with us to get our older chairlift up and running. Service tech was very professional, not only fixed the problem but when thru entire system to ensure everything was up to his high standards. He cleaned up the chairlift and work area. I do not usually write any recommendations however I would highly recommend 101 Mobility.

Chicago, IL
Mobility 101 offered fair pricing, responsive communication, and excellent customer service. Every person I interacted with over the course of our chair lift rental agreement was personable and helpful.

Naperville, IL
Excellent service all around CLK

Chicago, IL
Kind, thoughtful and caring service from each person we spoke with at Mobility 101. Nick! really worked with us on all arrangements and Jon did a great job training us....we are grateful!

Franklin Park, IL
The whole process to choose and install a ramp was very easy and quick. We were also impressed with Jon who did the measurements and estimate in the rain and Max who did the installation the day before a major holiday in the cold and rain. They show a level of dedication that you just don't see very often. We are very happy with our purchase and our experience.

Mchenry, IL
GREAT SERVICE THANKS

The people make your company and my experience was exceptional. Everyone treated me as if I was a part of the family. Liz was outstanding from my first phone call thru the installation. Max worked very hard to make the installation and consulted with me about options during the installation. Liz and Max are huge assets to the company. Thank you for the good service.

Deerfield, IL
Prompt and friendly.

Des Plaines, IL
Great, safe product. The entire staff was so pleasant to work with. Calls were promptly returned.

Dundee, IL
the ramp I purchased from you yesterday, will enable my brother my oldest sister and the wife of a good friend to come to our house tomorrow and celebrate Thanksgiving together ,with family and friends. What else is there ? I was also treated very kindly by the owners wife,a young lady at the frond desk and a gentleman who loaded the ramp on my car with plenty of cardboard to protect the interior of the car. I appreciate his care. I hope to be healthy enough to never use your products. But if I have too, you are my guys. Thank you, George

Schiller Park, IL
Michael :very detailed, polite ; good listener and through in his Job - Ruth

Elgin, IL
Everything!

Evanston, IL
Very client oriented. Great service

St. Charles, IL
Everyone was very nice and patient and seemed very trustworthy and honest.

Chicago, IL
Greatly appreciate service would share or refer others to this kind and understanding group

Morton Grove, IL
Good response. Friendly service.

Schaumburg, IL
Competent and friendly personnel. Expert installation 5 years ago and recently provided maintenance to solve some issues on the aging chair lift. In addition, Mike re-greased the chains, stopped the seat from wobbling, fixed a loose wire that kept coming loose, adjusted the sensors on the foot rest that had kept the chair stuck in one position, replaced one of the remotes, cleaned both the rail and the copper contacts. He explained how to deal with the loose seat and the stuck chair if that happens again and also how to clean the rail. He was very informative and personable.

Chicago, IL
Prompt service and courteous staff.

Chicago, IL
Your rep came out with the stair lifter as that as what my father had ordered. Knowing that Mom was suffering from cancer and it was in the pelvis, he felt that would be to rough on Mom. Came back on Monday with an outdoor stair lift. Much smoother for Mom. He was a pleasure to talk with, very efficient and absolutely correct about the lift. Thank you.

Glen Ellyn, IL
Your people! Great guys who bent over backwards to help me. I needed a stairs chairlift installed in a day. It was done in record time. You are lucky to have such good, compassionate employees! Raises for both Jonathan F. and Mike B.

Palatine, IL
Outstanding quality and the people could not be nicer. The person who installed the ramp is professional and again, a really nice person. I highly recommend this company.

Chicago, IL
I have a chair lift and it allows me to get of the house with ease! Everyone at 101 Mobility in Eligin is so kind and they provide excellent customer service!!!

Schaumburg, IL
The installation process went very smoothly and everything is working quite well. We appreciate the installer's expertise and the great cooperation and information we received from Jonathan and the entire staff.

Glenco, IL
Liz and John at 101Mobility were the calm in our personal storm of getting my father home after 10 weeks at a rehab facility. They were knowledgeable problem solvers. They were kind and intelligent and understanding. Also, even when their offices were flooded by a water pipe that burst, John continued to stay in contact with me daily until all our equipment was ordered and delivered in a priority situation. Quotes and proposals were written and discussed quickly and thoroughly. They came to my parents' home and helped us consider the options for making home accessible for my father. They are considerate of expense and safety, and they listened carefully to our concerns. There was no charge for the consultation. John stayed and talked through different "trouble spots" in the house without rushing or making me feel worried about the time. Thank you for caring to make our difficult transition so much smoother.

Buffalo Grove, IL
Very well built

McHenry, IL

Elgin, IL
They are easy to use. Everyone from the initial call to the installer has been extremely helpful.

Niles, IL
Let’s see how well it works Great service. Max did a great job installing. Tks. Ray

Wooddale, IL
the salesman (Jonathan Fadler) was great and the service tech was great too good job and the product seems to be working good Your office girl (Kalsey) was very friendly and so far we are very satisfield thank you

Rockton, IL
I think the service is very good, very helpful,very courteous. The problem I've had is reoccurring which makes me feel it's a poor design. In order to get my chair lift out of the car the cord seems to pull and loose connection.

Chicago, IL
I called and received same day service which I appreciated. Your company is so kind and helpful to all issues and concerns. Thank you.

Algonquin, IL
Around 6:30 pm my 91 year old mom’s stair chair suddenly stopped working, which meant she could not leave her basement apartment. I immediately called Bruno(where I bought the chair) who was absolutely no help except to give me 2 phone numbers of repairmen I called them both and left messages about the problem. Within an hour I had heard from 101 Mobility, explained the problem and he was at my house to fix the chair. He quickly diagnosed the dead batteries, replaced them and had the chair working perfectly. He even greased the tracks, which no past repairman had even said was necessary. I was truly blown away by the customer service we received and would recommend them without reservation.

Calumet City, IL

Elgin, IL
Product &staff

Addison, IL
Very satisfied from the moment of the consultation to the installation. Friendly and very concerning for the safety and comfort for the person going to use it.

Chicago, IL
Thank you to Steve, great job on servicing our lift!

Oswego, IL
Very helpful in determining my needs. Excellent installer, too!

North Brook, IL
101 is the best in the business. Thank u thank u thank u for taking such good care of my parents

Carpentersville, IL
Jonathan and Mike are very knowlegeable at what they do. The installation was quick and clean.

Hoffman Estates, IL
Courteous service. Good products. The staff works with you if you have any concerns.

Streamwood, IL
The sit to stand that we are renting is very easy to use and most helpful for our needs.

Rockford, IL
Nick and his staff are very compassionate and very accommodating in taking care of their customers needs and offered great solutions to making sure our needs were met. Nick opened up for us on a Saturday several times as we traveled in from the Rockford area to make the needed repairs to get my scooter repaired. I would only recommend them to my friends in taking care of concerns they may have! 101 Mobility is the only source I will ever need for my future needs.Great job Nick, Elizabeth and Mike we are forever grateful for your dedication, compassion and spending the time with us in my making my life easier to be mobile. PUT ME ON YOUR AD CAMPAIGN AND INFOMERCIALS!!! Chris Johnson

St Charles, IL
Everyone at 101 was friendly and helpful........Liz was the best. They accommodated my schedule so I didn't have to take a day off from work. The techs were great.

South Barrington, IL
Enjoyed working with knowledgeable, professional and courteous staff throughout the entire company. Keep up the great work.

Round Lake Beach, IL
I really cannot say enough about the customer service we received! We were in an emergency situation and Nick came to our rescue. I had spoken with another company and couldn’t get a stair lift installed in less than 2 weeks. We needed it immediately! I called Nick on a Saturday afternoon, and we had the Bruno Elite installed by Monday! Every person, including Mike the installer were fabulous! Just to emphasize how incredible they are, we had an issue with it on Easter and without hesitation Nick came out and fixed it himself. Literally within an hour of my call. I can say without hesitation Mobility One is one of the best companies I’ve ever had the pleasure of using!! Sincerely... Laura Holland

Streamwood, IL
From the moment i contacted the company i knew they were serious about helping and provided me with all of the right information i was looking for. Everyone i spoke with on the phone have been very helpful. When we met Nick in person, he made us feel very comfortable as far as choosing them to help us with our needs. We decided to choose them since they seemed very professional.

Elgin, IL
I was able to get a product that served all of my needs. It's a sturdy machine and was very affordable, even costing less than some machines having less to offer. Nick came out to the house to measure and make his recommendation. Nick and his family are local. Max did a great job on the installation and didn't leave until I knew exactly how to use the stairlift.

Western Springs, IL
Great service people. Max did a great job recently and Nick is always awesome.

Chicago, IL
101 Mobility came recommended to us from someone in a related industry and their care and professionalism clearly showed the recommendation was well deserved. We were overseas and needed to have my mother's home ready for her when she returned from the hospital. They were responsive and considerate, working with us and with friends in Chicago under a tight deadline and adjusting to our needs seamlessly, even during a difficult time. 101 Mobilty has my family's heartfelt gratitude.

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