101 Mobility Columbus Reviews


Columbus, OH
My wife has been experiencing some BAD back problems, could not make it to the basement anymore. She really appreciates the "chair."
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Dublin, OH
I could not be happier with Don and everyone from 101 mobility. My old platform lift quit working, I had injured myself and had no way out of my home. The previous company I worked with would not return my calls. 101 Mobility was very quick to respond. I am knowledgeable about lifts so Donald was able to email me a tentative quote. He was able to visit me within 24 hours, and noticed that I would not require one of the components and was able to drop the price from the initial quote. I think that is incredible honesty. The lift was ordered and came in very close to when he said it would. The team that installed it was very neat and clean. They explained everything and answered all my questions. This is the best customer service that I have received from a company in a very very long time.
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Columbus, OH
The evaluator and the install team were efficient and professional, and equally important, they seemed to understand that your clients are coming to you when they are already facing difficulties in their lives. Your staff exhibited an empathy that I appreciated. The access ramp itself is sturdy and safe, exactly what we needed. A+!
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Columbus, OH
The job was professionally accomplished on time at the end of each day the project site was always neat and clean when leaving the site on completion of the insulating of the elevator we were taken through the operation of the lift and how to safely use the elevator. The elevator has numerous features and runs quietly when in use.
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Lockbourne, OH
Kayla was very helpful and responsive to my message requesting a scorer rental and she set me up with an onsite delivery and pickup option at a venue new to their business. Delivery was timely, the equipment was exactly suited to the terrain and served my needs well. Thank you 101 Mobility for being flexible, timely and helpful.
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Columbus, OH
Appreciate you supplying scooters at the Country Living Fair. It made it much easier for my friend to enjoy it and eliminated our need to transport one. Hope you continue to provide this service. Thank you.
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Covington, GA
The equipment is in good condition and affordable. The customer service is awesome. Keep up the good work.
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Columbus, OH
They are always very responsive and courteous when they complete a job.
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Columbus, OH
Prompt service and caring employees.
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Lewis Center, OH
Great customer service and a great producT
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Columbus, OH
We purchased a Harmar Pinnacle stair chair lift. It was a good recommendation from your staff. It meets our needs and functions very well. Your salesperson was helpful and answered all our questions and recommended getting an Rx. The installer was very professional and did a great job installing and explaining and showing us how it works. We are pleased and it helps us immensely.
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Delaware, OH
Your technician was on time and very friendly. He finished his work in a timely manner and was very polite.
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London, OH
Anthony explained the products very well. I felt the pricing was very fair. Since insurance doesn't pay for stair lifts He also told us that with a doctor's prescription we could get the tax waived which was helpful. Karl, the installer, explained about what to expect with the installation. He also demonstrated how to keep the track clean. He was friendly and courteous. Karl walker is through the entire operation process. We have only had our Bruno stair lift for a few days, but it has met our expectations and the company's promotions.
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Columbus, OH
The Bruno chair lift is excellent quality and looks great. It fits our needs perfectly. The young man doing the installation was very helpful and helped with a problem on another chair lift we have. Highly recommend the service.
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The chairs were wonderful. The service was top notch. I will definitely call you in the future. [FIRST NAME REMOVED]
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Grove City, OH
Very safe and reiiable
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New Albany, OH
Service was helpful!
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Reynoldsburg, OH
From the time I contacted your company about a stairlift to having a fully functioning lift was a fast and efficient process.
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Delaware, OH
Wonderful service! Bev is knowledgeable, kind, and fun. We have used 101 Mobility for the last 3 years for the Irish Dublin Festival that comes to town. And we will continue to use them.
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Hilliard, OH
Very professional and helpful. Very knowledgeable about the product. Was a very easy processs to rent a scooter.
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Grove City, OH
Very pleasant installation. Works good!
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Hilliard, OH
Friendly, knowledgable, helpful service. Have used the scooter twice so far and it has been great.
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Laurelville, OH
Bev was super to work with! She didn’t mind my many questions and made my first time renting with you a great experience! I have told everyone in our area about you! We hope to buy a scooter soon for my dad!
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Dublin, OH
Everything is working as we hoped and we have received several compliments from our neighbors about how nice it looks.
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Efficient and reliable service
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Westerville, OH
The ramp is quite helpful in getting my husband in and out of the house. If we didn't have it my husband would have a harder time going out and all the caregivers would possibly be hurting themselves.
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I loved the customer service
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Columbus, OH
Bev was outstanding.. she listened and worked with me over the phone and then allowed my 91 year old father with Parkinson’s to choose and test drive the GO GO of his choice.. she listened to him and helped him decide what was best for his needs.. She also made sure we understood all of the features.. she also helped me load it into my truck..
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Etna, OH
Service, products and installation are top knotch. I would definitely recommend this company to family and friends!
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Westerville, OH
Everything,you folks were great....thanks for you did.😃
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Hilliard, OH
Installed a ramp on the rear of my house.
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Columbus, OH
Meets our needs. Good neutral color. Pleased with Josh, the technician—polite and professional.
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They were quick with delivery and pick up. I loved the cleanliness of the product and the compactness in my room perfectly. The price was great for the 3 days I needed the product. [FIRST NAME REMOVED]
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Gahanna, OH
Great service and the variety of ramps pervaded
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Columbus, OH
The product works great, looks good and the service was great.
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Gahanna, OH
Service was on time and very clean after installation.
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Columbus, OH
I can finally get in and out of my house without crawling. Took one day to install very nice people. Exactly as quoted looks great Will have 101 install one on Florida home
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Westerville, OH
I had a very nice experience with Bev on my initial call, and with Skylar on the maintenance visit. They were both professional and knowledgeable. I will continue to use their services.
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Plain City, OH
Quick service, helpful informative when product delivered, pickup service when we are done with it. Thank you.
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Chillicothe, OH
Customer service after the sale.
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Westervile, OH
Very reasonable prices, excellent response to our needs and efficient installation.
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Columbus, OH
Price was excellent as was the installation.
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Pickerington, OH
Staff is wonderful. Office personnel was knowledgeable and efficient. Installation by Karl Smith was excellent. He was able to accommodate our tight schedule and install the ramp between 6 and 10 am in the morning. Many thanks to this company for helping us with our mother's needs.
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Columbus, OH
on time, efficient, polite
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Gahanna, OH
101Mobility came out the same day I called to give me a quote for a temporary ramp for my husband and then got it installed within a few days to get my husband home from rehab. They staff was knowledgeable and professional.
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Pataskla, OH
Everyone was very professional and we love the stair left
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Columbus, OH
This was a service call for my dad, Karl was very friendly explained everything in detail to both my dad and myself, Will definitely call 101 again if he has any more problems. My dad is [NAME REMOVED] his email is [EMAIL ADDRESS REMOVED]
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Westerville, OH
The staff is courteous, kind and responsive. Bev especially made me feel I had all her attention when I spoke with her. She was attentive and caring. She was helpful in identifying solutions to my problems.
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Columbus, OH
Very Happy with the quality of the chair and the delivery guys (Skyler and Tyler) were exceptional! Top quality customer service, friendly and very professional. Office staff, especially Bev, was very professional and friendly! I will recommend you guys to my friends and family!
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Columbus, OH
I'm glad I started my scooter search with 101 Mobility. They are very nice people who genuinely care about your situation. They are not salespeople. They are problem solvers. You describe your needs and they give you the options. I was looking for a scooter. Bev gave me pluses and minuses for all the types. Since I had called before I visited, she had a variety of scooters charged up and ready for us to test. She shared that they would be receiving a shipment of new scooters that day and would call us to pick ours up the next day. Surprisingly though, the truck arrived early, moments after we left. Bev called, emailed, and texted us, as soon as she saw the truck to save us the return trip. I consider that going the extra mile and worthy of recognition. Thanks Bev.
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Galloway, OH
Bev assistant was awesome!!! She was above and beyond my expectations. I purchased a ramp for my house and a lift for my car. I’m hoping to return next month for two lifts for my stairs. She took her time and reviewed each items with me and I never felt rushed! What great customer service skill!
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Pickerington, OH
Karl Smith did a fantastic job. Absolutely no complaints!!
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Bexley, OH
Polite service
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Pataskala, OH
We are so pleased with the ramp you installed in our home for my daughter. The guys did an excellent job installing everything. I will definitely recommend your company to others.
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West Jefferson, OH
After surgery my father needed an interior stairlift, a motorized wheelchair lift for his van and also a threshold transition for their new porch ramp. 101 Mobility was EXTREMELY prompt installing of these items. It’s been just about a year now since we’ve been using these products and everything is working great!
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Pickerington, OH
Knowledgeable friendly staff. Donald and the two installers(i don't have their names with me) were fantastic to work with and you blew away your competitors...
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Columbus, OH
Great customer service! Just waiting for my install! So excited!
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Columbus, OH
They serve the purpose but may be too pricy for many seniors
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Columbus, OH
Reasonable prices, good customer service and excellent work after installation.
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OH
The customer service was amazing. Bev worked with us every step of the way. She is kind, patient, and always willing to go the extra mile. The scooter she helped us pick out is perfect. I highly recommend 101 mobility to anyone.
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Columbus, OH
Beverly was great. Very helpful in finding the ramp that we needed to rent for the holidays. I will use 101 Mobility again and always call them first.
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Pickerington, OH
Very polite, professional. When I was in need of a quick turnaround in a very stressful situation you were there to help make things a bit easier by your prompt service-thank you. happen.
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Westerville, OH
Very good service, would use again.
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Westerville, OH
My husband & I are extremely happy with the product & the service we received. I would like to recognize Don Wilcox the salesman. He came over to our house measured, reviewed our options. We felt very comfortable with the assessment. Another company we tried to deal with would not even come out to our house. Everyone we dealt with from the pre-install & install were extremely nice, concerned about how the project was left at the end of the day (very clean). Install went very smooth from our standards. Having 3 guys work together made the process very efficient. We are very happy with the product & the service we received.
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Columbus, OH
101 responded to my service call almost immediately. I explained the need for the safety products and they were quick to get it installed.
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Columbus, OH
Responsive Expert Helpful
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Columbus, OH
This is just what i needed, easy and efficient. They have everything you need and can quickly tell you what will work best. I like that you can purchase or rent with an option to buy later. They have qualified and respectful employees to install it, they did an superior job.
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Mechanicsburg, OH
The service man was on-time, polite and answered all of our questions.
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Reynoldburg, OH
Your product is wonderful. But, your services exceed the equipment. Thanks so much for Mr. Wilcox who set up our recent emergency service call which resulted in "same day service." Thanks again to Josh who showed up and remedied our problem. He was pleasant and cheerful and happy to help us. We really appreciate that. ...Ms. Taylor (Reynoldsburg OH)
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Hilliard, OH
BEV SEARCHED DILIGENTLY TO FIND A SCOOTER THAT WOULD FIT IN MY HONDA SUV. MY HONDA HAS AN EXISTING BRUNO HYDRAULIC LIFT,WHICH CAN ALSO BE USED WITH THE NEW SCOOTER,ALL THE LIFT NEEDED WAS A NEW DOCKING DEVISE WTH QUICK RELEASE PINS. I CAN EASELY LOAD AND UNLOAD THE NEW SCOOTER. FOR THE SCOOTER I RECEIVED A PRICE MATCH OF $750.00. It IS A WIN-WIN TRANSACTION. I RECOMMEND 101 MOBILITY HIGHLY. THANK YOU, VERY MUCH.
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Columbus, OH
Quality product and done when requested
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Canal Winchester, OH
Came out on a Sunday, that's a big deal if you can't get down stairs to eat and go to work on Monday
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Hillard, OH
Professional..
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Columbus, OH
Quick and efficient. Everything was there and ready as requested!
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Columbus, OH
Seems to be a good, quality stair lift. Don was pretty responsive to inquiries and messages. Only thing I think could be improved is communication from the main office as to when the install person would be arriving. I had to call 3 times before I got this.
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Worthington, OH
Prompt, courteous service. Tech explained how the system worked during install and operation when complete.
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Columbus, OH
I was initially frustrated because we had an install date for 9/14, and then was told it could possibly be done on 9/10, and was assured I would be notified if the installers were coming on 9/10, and was not. The installers were wonderful. We had the unfortunate event of my mother falling while they were there, and I hadn't gotten there yet. They helped her up, and could not have handled the whole situation better. They were very kind and concerned about her. They also endured my frustration and were very understanding and accepting of my apologies once I had calmed down. They were extremely professional with reviewing the new stairlift and it's operation.
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Cambridge, OH
Very friendly service and the rental of the mobility scooter allows me the freedom to visit places that require a lot of walking which I can’t normally do due to a birth defect in my legs.
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Columbus, OH
The technician installed it in 2 hours and he said it would take a few hours. Everything working fine so far. Thanks
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Galloway, OH
the expertise, we are remodelers and your specialty helps us complete whole house updates to universal designs
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Nottingham, MD
It was easy to call and get one for my convention. It was there when I arrived at the hotel. It was picked up after I checked out and rep was really helpful getting it set up.
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Columbus, OH
Brb in Columbus Ohio went above and beyond to make sure my wife got what she wanted in a mobility scooter. Very easy to work with Brb and no forced pressure sales. Thanks for everything Dan & Barb Clark
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Columbus, OH
The products at mobility 101 are needed to maintain my client's independence. My particular product is stylish, sturdy and reliable. The customer service that I receive at mobility 101 is always great. I recommend mobility 101 it's a great company!
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Columbus, OH
I was pleased with how quickly they were able to come to install grab bars in our home. They were very professional and understood my concerns about how they were attaching them to different surfaces. The work was done professionally and looks good. I think the price was very fair. Margaret R. Norwich Township
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Circleville, OH
Staff were enormously helpful.
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Louisville, KY
Don’t know hope it ok have two before I use the services
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Columbus, OH
Easy set up, use and disassemble...over all experience very good.
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Columbus, OH
Its a great help for my husband. Makes it easier to get in the house!
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Dublin, OH
Great customer service. Knowledgeable installers. Will definitely recommend and use if needed again in the future.
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Columbus, OH
great
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Columbus, OH
My 2nd year using their services and their product and I'm extremely satisfied! Enjoy working with the professional office staff (Bev) who makes my transactions easy and quick. I recommend 101Mobility wholehartedly! SINCERELY...Cheryl K.
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Thornville, OH
Device met my Mom'a needs. Fair price, professional installation. Staff was friendly and helpful.
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Westerville, OH
Installation team arrived on time, worked very quickly and efficiently, and made sure everything was working properly before they left. They brought new batteries with them, and dropped off a replacement antenna later. Very satisfied.
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Westerville, OH
The service is excellent. Bev is so kind and helpful. Much appreciated.
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Columbus, OH
The installation was seamless and the communication prior to that was also clear. This is the second time I am renting a stairlift from them and I am encouraged to seek their help for future needs.
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Columbus, OH
The Go-Go Elite Traveler scooter is excellent quality and the 101 Mobility customer service is top notch. Thanks again Bev! Please keep up the excellent job? Bruce
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Chillicothe, OH
Mobility 101 simply put did what they said they would do and at the price quoted when I called to rent a power chair for my mom that allowed her to see the Memorial PGA Tournament in Dublin Ohio. If not for this product she wouldn’t have been able to make the walking due to copd. She always wanted to see the professional golfers and we got to see her two favorites Tiger Woods and Phil Mickelson. She was like a kid in a candy store.
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Newton, KS
Very helpful and I really liked the scooter’s maneuverability. It was comfortable. The contact person did an excellent job of explaining your services. It was easy to make the arrangement for payment.
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Wheeling, WV
Delivery and returns with ease. Speed regulator was very helpful. Would have been nice to have a hook on the back for my bag of conference information. The basket in front was to small. Thank you.
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Chicago, IL
I was very pleased with your product and services. When I arrived at the hotel where I was staying the scooter was there and the hotel delivered it to my room. It made it possible for me to participate in the United Methodist Women Quadrennial Assembly which I would not have been able to do without the scooter. It was very easy to use and worked well. I also appreciated being able to drop it off at the hotel desk and have it taken care of until your pickup the next day. Thank you for your wonderful service. [NAME REMOVED]
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