101 Mobility Connecticut Reviews


Guilford, CT
You customer service with Cheryl was beyond expectations.. Very helpful, friendly, knowledgeable!

Beacon Falls, CT
Your sales man John McDonald was excellent, explained everything to me and what was the best way to keep my husband safe and the gentleman who installed was great too. Have let my neighbors see it also, they think it's great. [NAME REMOVED] (Eileen Boland.

West Simsbury, CT
Quick easy installation, good communication

Enfield, CT
Everything worked as advertised. Installers were neat and polite. We ordered the product later than we should have, yet 101 rushed the job through to have the chair lift available when we arrived home. Thank you, [NAME REMOVED]

Redding, CT
Good service, communication

West Hartford, CT
I can not say enough good things about 101 Mobility. They installed stair lifts in both my home and my parent's. John and Cheryl were so helpful and friendly. They went out of their way to do quick installs and kept in contact with me constantly along the way. I would absolutely wholeheartedly recommend them to anyone who has the need. A huge thank you goes out to the team for everything they've done for my family and me!!

Avon, CT

Guilford, CT
Good and reliable

Weston, CT
I thought the presentation was straightforward with all questions answered.

Burlington, CT
From the 1st phone call to the expedited installation everyone was extremely help full and Polite We were able to put our house back together in time for Christmas. My thanks to everyone George Fetzer

Hartford, CT
Great service. Installed within days of calling. Very nice people and parents love the lift chair.

Canton, CT
Product quality, professional service, competent installation

Wilton, CT
Price Sales Installation

Greenwich, CT
Good service, fair pricing, nice psople

Waterbury, CT
Ease of operation. We like the slim rail and storability of the chair.

Orange, CT
I’m satisfied!

Milford
THIS IS RETRACTION OF A COMPLAINT - I have to make a Big apology to Mobility 101. I complained that it took me 2 weeks to get service, not realizing that they were doing me a favor. Their installation customers get priority on service. I was NOT an installation customer and Holiday schedule and extreme weather both contributed to the 2 week delay. This was the 3rd time they have done my service and it was always excellent. My understanding of my place was not. I certainly hope the next time I need them they will be able to accommodate me. Sincerely, K>O> Milford, Ct.

Wilton, CT
Prompt response to come out and look at the house, and installation went well.

Hartford, CT
We rented ramps a few times so my mother could visit for holidays. The staff was very helpful and accommodating each time.

Thomaston, CT
Addressed the problem promptly and fixed

Amston, CT
Worker who installed was professional, went about his work and installed it in a couple hours. Ramp has been working well. I also appreciate how you were able to work with me remotely from the other end of the state sight unseen to get the quote and install done for my parents. Thank you.

Canton, CT

Granby, CT
The product is as described -- easy to use. No surprises. The technician who installed the stairlift was efficient and proficient.

Bozrah, CT
John responded immediately to my request. Came out and did free estimate, and had my temporary wheelchair ramp installed all within the same week. Fast, friendly and very caring. Followed up to check in, see how I was doing and make sure I was satisfied. Highly recommend!

Wethersfield, CT
Prompt and courteous service at an affordable price.

Guilford, CT
The job of putting in the chair lit was done quickly, neatly, and I am very happy with the results.

Naugatuck, CT
101 Mobility is a top notch company compared to the company that installed my two chairlifts. The Administration Department is fantastic. The Service Department and Technician Brian is awesome! He really knows his stuff. 101 Mobility is a great company.

Vernon, CT
I am pleased with the product. Sales presentation was very professional and without pressure. Installation was equally as professional. Disappointed in the time it took to get an installation date.

Tolland, CT
Response time was good. [FIRST NAME REMOVED] was able to pronounce Lake Webster in Webster MA. Training was good. Install was here on time and gave us a good demo.

West Haven, CT
Ease of use

Orange, CT
Love the honesty of the sales person who just happened to be the owner. Rather than steer us towards the most elite chair lift, he assessed the situation, location and usage of the lift recommending a sturdy, useful chair lift. The installer was experienced and patient with explaining and answering all questions.

Rocky Hill, CT
Fast reliable

Middletown, CT
Very responsive when there is an issue

Bloomfield, CT
101 Mobility quickly installed a quality product to meet our family's needs. Thorough training provided both during orientation and after installation.

Glastonbury, CT
They are exactly what I needed and the plus was working with John MacDonald and his staff.

Moosup, CT
Prompt response, attentive to our specific needs. Fast delivery and installation

Windsor, CT
The work is good. The only caveat is the cost of a visit. $175 is steep for this old man

Clinton, CT
Knowledgeable and accommodating.

Brookfield, CT
The lifts work well. Confortable. Installation well done.

West Hartford, CT
I was really impressed with the service. I needed a chair lift installed on very short notice and 101Mobility really went the extra mile and the lift was installed in less then a day. Super impressed with the whole company from top to bottom. Thank you!

Newington, CT
We were very impressed with the speed and concerns 101 Mobility had for our need to have a ramp installed. Their staff was quick to get me a quote and just as quick to get it installed, on a very hot day, I might add.

West Simsbury, CT

Vernon, CT
Excellent customer service. Timely, thorough home assessment, followed by professional, efficient installation. Stair lift is easy and comfortable to use.

Bloomfield, CT
The entire experience for the initial phone call to the installation of the ramp was pleasant. The company was patient, helpful and polite to work with and extremely knowledgeable.

Montville, CT
Did a great job outlining which options available to help my parents. Very prompt in installing ramp on a tight deadline.

Orange, CT
Very happy with prompt service. Everyone is very polite. Telephone response was very quick. Would recommend Mobility 101 to everyone. Everything was explained very clearly.

New Canaan, CT

Simsbury, CT
Prompt response to problems. Fair pricing. Pleasure to deal with.

Farmington, CT
Thanks for going out of your way to accommodate us in a very timely fashion. Also I appreciated your walking me through my initial anxiety when I was adjusting to the chair on the first day .

North Haven, CT
The owner came personally to talk about our needs and offered us several options. The office was in constant communication about when the install was to happen and the install tech was on time and efficient. What more can you ask of a company. I would highly recommend them.

Greenwich, CT
Excellent product and service. Very helpful in every way from ordering to installation. Could not be more satisfied. Lucy Barrett

Marlborough, CT
Thank you for quick, professional service. John was honest in the options and suggestions and we are very pleased with the stair lift he suggested.

Bloomfield, CT
Sturdy &durable.

South Glastonbury, CT
Thank you John for taking care of everthing! You and your company took care of every concern.

Greenwich, CT
I received excellent service from the first phone call to meeting with John MacDonald and the subsequent installation of the chair lift. The installation was quick and efficient and I find it to be very easy to use and streamlined. I would recommend 101 Mobility to anyone who is looking to install a chair lift.

Wallingford, CT
When I first found and contacted 101 Mobility I was in a near panic state. John and his staff led me through the process painlessly for me for which I am grateful.

New Britain, CT
Good quality.

Bristol, CT
Great service and very knowledgeable owner, John McDonald.

Waterbury, CT
Do more than necessary to accommodate your specific needs. Promt kind service

Milford, CT
John McDonald was very helpful. We needed things done in a timely manner and John came through for us. Thank you

Southington, CT
The product works just fine. All aspects from the initial meeting to the installation was very professional and relaxing. So glad you were recommended to us.

Norwich, CT
I love the safety measures installed, the timely and professional way it was installed, the customer service provided by the technician, and i'm glad that Mr. John Mcdonald was very forthcoming and thorough with his advertisement of the product and was able to help me with the legal building codes. Everything operates good. I and the congregation are satisfied. Thank you.

Bloomfield, CT
The salesman, John Macdonald was very personable, friendly and professional. So far mom is pleased with the chairlift

Southington, CT
Good product and professional people

Newington, CT
Cheryl was extremely helpful in trying to find us the right portable ramp we needed in short notice. She returned my phone calls and we appreciated her willingness to help us. We are renting a 10 ft ramp that is easy to set up and worked perfectly!

Southington, CT
It is a rental, easy to use and fast service

Prospect, CT
Exactly what we wanted and needed.

Southington, CT
Very pleasant. Very quick response. Came to install on time as stated. Everyone I dealt with was very nice and helpful.

Stratford, CT
My appointment with John Macdonald was on a Monday. My wife was coming home from the hospital on Friday and despite such short notice he arranged to have the lift installed on Thursday much to my surprise. Installation went smoothly and we are very satisfied.

Manchester, CT
The office personnel were very professional. Good advice was given with respect to the right product and place of installation for the particular application. The Hamar foldable rail chairlift is proving very satisfactory. There was a problem with sufficient length of the upper rail on the initial installation, but the problem was addressed in a timely manner, and to our satisfaction.

Wilton, CT
John Macdonald was very knowledgeable and I felt confident with his advice.

Plainville, CT
Great Customer Service and was able to get chair lift set up in a very short time frame

New Haven, CT
I like the quick response when a problem arose. A part was quickly ordered and delivered. Quality service!!!!!!

Monroe, CT
Chair lifts are great and people very professional and personable.

Avon, CT
Professionally installed. Lift works perfectly. Delivered on time and date promised. Installer made sure we knew anything about the operation before leaving.

Wolcott, CT
Quick service, caring people!

East Hampton, CT
Your response was swift, the installation went smoothly and we are both very happy with the stair chair. It is slim, not obtrusive, and it works great. Thank you!

West Suffield, CT
punctual, polite and friendly service

West Hartford, CT
Very stable, easy to take apart

Danbury, CT
Same day response and capable service

Wethersfield, CT
Prompt response to my inquiry and easy to work with installer. Since the length is determined by the height, you should have had legs tall enough on the first trip. The correct legs were shipped in by air Wheel chair did not arrive until that same day so it all worked out in the end.

Branford, CT
Love the lift! It has increased the accessibility of my house tremendously. No more stairs to worry about. Installation was fantastic. Thanks 101 Mobility.

Branford, CT
If I Had time to fill this out I would have a model rail road

Farmington, CT
Friendly, knowledgeable, experienced staff flexible installation timing affordable price

Stratford, CT
Everything was done as promised. Phone calls were returned promptly, appointments were kept on time and the chair was installed efficiently. And the best part is - we love it.

Hartford
Recently my family needed a stair lift for dad and 101 Mobility came highly recommended by the care coordinator at the Hebrew Home. We gave them a call and John MacDonald was super responsive, patient, polite, courtesy and went above and beyond to quickly arrange for installment of the stair lift. He had it done in record time! "Doc" the service rep was punctual and very professional. I cannot say enough positive feedback for 101 Mobility. Only make one call to 101 Mobility no need to look any further. - Kimberly Barrow.

Farmington, CT
Excellent customer service!

Woodbury, CT
how fast the service was/ pleasent people to work with

Simsbury, CT
The product itself is excellent and fits conveniently into our home. The Technician who installed the two lifts, then took care of any issues that came up, really knows his stuff. He always arrived when he said he would. He was pleasant and moved things right along in the installations. We enjoyed having him here and we enjoy the lifts.

Norwalk, CT
Knowledgable owner, reliable, excellent product, outstanding customer service from start to finish including installation. Highly recommend!!!

Madison, CT
Demonstrad a true concern for finding an effective solution to my needs. Excellent installation including a special installation for the basement.

Cheshire, CT
Quick response to initial inquiry. On site evaluation and install within weeks. My in laws are safe and admit it was long overdue. Thank you

Wethersfield, CT
the service I received was timely, courteous, and fairly priced.

Hamden, CT
Its so much easier to take my Dad outside with the lift. And if he is happy so am I.

Hamden, CT
High quality product with excellent service!

West Hartford, CT
Great product installed promptly and well at a reasonable price.

Norwalk, CT
Excellent customer service and workmanship. Highly recommend

Norwalk, CT
Above & beyond my expectations for service in every way.

Bridgeport, CT
The installation of the stair-chair went very well. The chair is easy to operate and quite comfortable with a smooth ride. The service- from the very first conversation and every step of the way thereafter- was professional, knowledgeable, flexible and patient. The two most important parts of the service for us- were the sincerity and thoughtfulness of the service provider. The service provider gave to us an extraordinary experience as they went beyond our expectations in terms of efficiency, openness and accessibility. We would highly recommend 101 Mobility to anyone seeking the installation of a stair-chair.

Meriden, CT
Low pressure sales pitch - just facts - lots of information provided. Installer did a quick, near, and thorough job. Everyone was kind and competent. Prices were extremely fair. Scheduling was prompt. Product is wonderful

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