101 Mobility Connecticut Reviews


Wethersfield, CT
Very knowledgeable, attentive and friendly.

Trumbull, CT
As you are aware, the installation was at a home I have recently moved into. Now, moving is a tough process, and it involves a lot of different services, and the common denominator of all these is unbridled optimism and over promising. In expecting this I was not disappointed ! 101 Mobility was such a refreshing change. Installation was done a week earlier that expected, and installation time significantly less than I had been led to believe, Installers worked well and quickly, and kept me informed. The only one that is not sure about all this is Theo, my cat. Seriously, he cannot figure out how I come downstairs without using my legs. JCG

East Lyme, CT
John was very attentive and was a delight to deal with. Russ the installer was quick, thorough and pleasant to work with. The whole process was easy and has been life changing for my parents. Thank you very much 101 Mobility. I would highly recommend you to everyone in need of a stairlift.

Seymour, CT
I was in need of a patient lift urgently. A1 Mobility had one available and delivered it to me within 48 hours assembled and ready to use. I appreciate the great customer service.

West Hartford, CT
Easy to install and easy to use.

North Haven, CT
I was able to get ramp very quickly when my Dad was coming home

Wallingford, CT
Do what they say and are vey honest to deal with ... Great customer service and I would recomend them to any one

Bloomfield, CT
Professional and personal.

Monroe, CT
Prompt and professional. Great job thank you

Collinsville, CT
John McDonald was very nice and helpful with our order for my parents chair stairlift.

Westport, CT
The service and employees are exceptional

Hartford, CT
The service was excellent from the first phone call and the rapid response to get the ramp installed. Great job!

Granby, CT
The people I spoke with John McDonald- Cheryl Espinal and Brian the installer were all helpful and professinal. The ramp was well installed and is a great help for our needs.

Monroe, CT
Prompt response, good product, good price, professional install, very happy with outcome

Guilford, CT
The team at 101 is great and very pleasant to work with. When researching, the sales man came out and was very helpful in answering all of our questions.

West Hartford
Good initial presentation of product, then after we decided to go forward with purchase/installation an appointment was made within days.

Guilford, CT
You customer service with Cheryl was beyond expectations.. Very helpful, friendly, knowledgeable!

Beacon Falls, CT
Your sales man John McDonald was excellent, explained everything to me and what was the best way to keep my husband safe and the gentleman who installed was great too. Have let my neighbors see it also, they think it's great. [NAME REMOVED] (Eileen Boland.

West Simsbury, CT
Quick easy installation, good communication

Enfield, CT
Everything worked as advertised. Installers were neat and polite. We ordered the product later than we should have, yet 101 rushed the job through to have the chair lift available when we arrived home. Thank you, [NAME REMOVED]

Redding, CT
Good service, communication

West Hartford, CT
I can not say enough good things about 101 Mobility. They installed stair lifts in both my home and my parent's. John and Cheryl were so helpful and friendly. They went out of their way to do quick installs and kept in contact with me constantly along the way. I would absolutely wholeheartedly recommend them to anyone who has the need. A huge thank you goes out to the team for everything they've done for my family and me!!

Avon, CT

Guilford, CT
Good and reliable

Weston, CT
I thought the presentation was straightforward with all questions answered.

Burlington, CT
From the 1st phone call to the expedited installation everyone was extremely help full and Polite We were able to put our house back together in time for Christmas. My thanks to everyone George Fetzer

Hartford, CT
Great service. Installed within days of calling. Very nice people and parents love the lift chair.

Canton, CT
Product quality, professional service, competent installation

Wilton, CT
Price Sales Installation

Greenwich, CT
Good service, fair pricing, nice psople

Waterbury, CT
Ease of operation. We like the slim rail and storability of the chair.

Orange, CT
I’m satisfied!

Milford
THIS IS RETRACTION OF A COMPLAINT - I have to make a Big apology to Mobility 101. I complained that it took me 2 weeks to get service, not realizing that they were doing me a favor. Their installation customers get priority on service. I was NOT an installation customer and Holiday schedule and extreme weather both contributed to the 2 week delay. This was the 3rd time they have done my service and it was always excellent. My understanding of my place was not. I certainly hope the next time I need them they will be able to accommodate me. Sincerely, K>O> Milford, Ct.

Milford
I'm very satisfied with your service, my chair lift is doing great. The only thing that is not so great, is that it took 3 weeks to get service !

Wilton, CT
Prompt response to come out and look at the house, and installation went well.

Hartford, CT
We rented ramps a few times so my mother could visit for holidays. The staff was very helpful and accommodating each time.

Thomaston, CT
Addressed the problem promptly and fixed

Amston, CT
Worker who installed was professional, went about his work and installed it in a couple hours. Ramp has been working well. I also appreciate how you were able to work with me remotely from the other end of the state sight unseen to get the quote and install done for my parents. Thank you.

Canton, CT

Granby, CT
The product is as described -- easy to use. No surprises. The technician who installed the stairlift was efficient and proficient.

Bozrah, CT
John responded immediately to my request. Came out and did free estimate, and had my temporary wheelchair ramp installed all within the same week. Fast, friendly and very caring. Followed up to check in, see how I was doing and make sure I was satisfied. Highly recommend!

Wethersfield, CT
Prompt and courteous service at an affordable price.

Guilford, CT
The job of putting in the chair lit was done quickly, neatly, and I am very happy with the results.

Naugatuck, CT
101 Mobility is a top notch company compared to the company that installed my two chairlifts. The Administration Department is fantastic. The Service Department and Technician Brian is awesome! He really knows his stuff. 101 Mobility is a great company.

Vernon, CT
I am pleased with the product. Sales presentation was very professional and without pressure. Installation was equally as professional. Disappointed in the time it took to get an installation date.

Tolland, CT
Response time was good. [FIRST NAME REMOVED] was able to pronounce Lake Webster in Webster MA. Training was good. Install was here on time and gave us a good demo.

West Haven, CT
Ease of use

Orange, CT
Love the honesty of the sales person who just happened to be the owner. Rather than steer us towards the most elite chair lift, he assessed the situation, location and usage of the lift recommending a sturdy, useful chair lift. The installer was experienced and patient with explaining and answering all questions.

Rocky Hill, CT
Fast reliable

Middletown, CT
Very responsive when there is an issue

Bloomfield, CT
101 Mobility quickly installed a quality product to meet our family's needs. Thorough training provided both during orientation and after installation.

Glastonbury, CT
They are exactly what I needed and the plus was working with John MacDonald and his staff.

Moosup, CT
Prompt response, attentive to our specific needs. Fast delivery and installation

Windsor, CT
The work is good. The only caveat is the cost of a visit. $175 is steep for this old man

Clinton, CT
Knowledgeable and accommodating.

Brookfield, CT
The lifts work well. Confortable. Installation well done.

West Hartford, CT
I was really impressed with the service. I needed a chair lift installed on very short notice and 101Mobility really went the extra mile and the lift was installed in less then a day. Super impressed with the whole company from top to bottom. Thank you!

Newington, CT
We were very impressed with the speed and concerns 101 Mobility had for our need to have a ramp installed. Their staff was quick to get me a quote and just as quick to get it installed, on a very hot day, I might add.

West Simsbury, CT

New Milford, CT
Everyone I dealt with in this company was extremely professional and supportive of our family.

Vernon, CT
Excellent customer service. Timely, thorough home assessment, followed by professional, efficient installation. Stair lift is easy and comfortable to use.

Bloomfield, CT
The entire experience for the initial phone call to the installation of the ramp was pleasant. The company was patient, helpful and polite to work with and extremely knowledgeable.

Montville, CT
Did a great job outlining which options available to help my parents. Very prompt in installing ramp on a tight deadline.

Orange, CT
Very happy with prompt service. Everyone is very polite. Telephone response was very quick. Would recommend Mobility 101 to everyone. Everything was explained very clearly.

New Canaan, CT

Simsbury, CT
Prompt response to problems. Fair pricing. Pleasure to deal with.

Farmington, CT
Thanks for going out of your way to accommodate us in a very timely fashion. Also I appreciated your walking me through my initial anxiety when I was adjusting to the chair on the first day .

North Haven, CT
The owner came personally to talk about our needs and offered us several options. The office was in constant communication about when the install was to happen and the install tech was on time and efficient. What more can you ask of a company. I would highly recommend them.

Milford
I like your competent & courteous serviceman!

Greenwich, CT
Excellent product and service. Very helpful in every way from ordering to installation. Could not be more satisfied. Lucy Barrett

Marlborough, CT
Thank you for quick, professional service. John was honest in the options and suggestions and we are very pleased with the stair lift he suggested.

Bloomfield, CT
Sturdy &durable.

South Glastonbury, CT
Thank you John for taking care of everthing! You and your company took care of every concern.

Greenwich, CT
I received excellent service from the first phone call to meeting with John MacDonald and the subsequent installation of the chair lift. The installation was quick and efficient and I find it to be very easy to use and streamlined. I would recommend 101 Mobility to anyone who is looking to install a chair lift.

Wallingford, CT
When I first found and contacted 101 Mobility I was in a near panic state. John and his staff led me through the process painlessly for me for which I am grateful.

New Britain, CT
Good quality.

Bristol, CT
Great service and very knowledgeable owner, John McDonald.

Waterbury, CT
Do more than necessary to accommodate your specific needs. Promt kind service

Clinton, CT
Everything went smoothly, no surprises, and John & Co. were very accommodating and attentive.

Milford, CT
John McDonald was very helpful. We needed things done in a timely manner and John came through for us. Thank you

Southington, CT
The product works just fine. All aspects from the initial meeting to the installation was very professional and relaxing. So glad you were recommended to us.

Norwich, CT
I love the safety measures installed, the timely and professional way it was installed, the customer service provided by the technician, and i'm glad that Mr. John Mcdonald was very forthcoming and thorough with his advertisement of the product and was able to help me with the legal building codes. Everything operates good. I and the congregation are satisfied. Thank you.

Middletown, CT
Service is outstanding!

Windsor, CT
quick response.

Bloomfield, CT
The salesman, John Macdonald was very personable, friendly and professional. So far mom is pleased with the chairlift

Burlington, CT
Just what we needed so my wife could come home from the Rehab with her broken surgically repaired leg.

Southington, CT
Good product and professional people

Newington, CT
Cheryl was extremely helpful in trying to find us the right portable ramp we needed in short notice. She returned my phone calls and we appreciated her willingness to help us. We are renting a 10 ft ramp that is easy to set up and worked perfectly!

Southington, CT
It is a rental, easy to use and fast service

Prospect, CT
Exactly what we wanted and needed.

Southington, CT
Very pleasant. Very quick response. Came to install on time as stated. Everyone I dealt with was very nice and helpful.

Stratford, CT
My appointment with John Macdonald was on a Monday. My wife was coming home from the hospital on Friday and despite such short notice he arranged to have the lift installed on Thursday much to my surprise. Installation went smoothly and we are very satisfied.

Manchester, CT
The office personnel were very professional. Good advice was given with respect to the right product and place of installation for the particular application. The Hamar foldable rail chairlift is proving very satisfactory. There was a problem with sufficient length of the upper rail on the initial installation, but the problem was addressed in a timely manner, and to our satisfaction.

Wilton, CT
John Macdonald was very knowledgeable and I felt confident with his advice.

Plainville, CT
Great Customer Service and was able to get chair lift set up in a very short time frame

New Haven, CT
I like the quick response when a problem arose. A part was quickly ordered and delivered. Quality service!!!!!!

Monroe, CT
Chair lifts are great and people very professional and personable.

Avon, CT
Professionally installed. Lift works perfectly. Delivered on time and date promised. Installer made sure we knew anything about the operation before leaving.

Higganum, CT
My most sincere apologies. I wrote a less than favorable review for 101 Mobility that did not belong to 101 Mobility. It belonged to a medical alert company, hence the battery life comment. PLEASE disregard. I am thrilled with my new stair lift. It was installed by a very nice technician and works like a charm. I am very happy with the quality of the product and the service as well. It certainly has improved my quality life. Thank you 101 Mobility. Sincerely, M. Duvall

Wolcott, CT
Quick service, caring people!

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