101 Mobility Fayetteville Reviews


Scotland Neck, NC
The convenience of the installation appointment time setting and actual installation time. The product itself works well and gets me down/up the stairs with ease as well as seeming well-built. The salesman/installer (Dennis) was WONDERFUL. He knew the product and answered all questions with professionalism and kindness before, during and after installation, then installed the stairlift by himself in a timely manner, explaining exactly how to operate it in a detailed manner.

Southern Pines, NC
101 Mobility recently provided excellent service when I needed maintenance done on my Bruno curved stairlift. I quickly got an appointment, and the technician showed up on time. He was very courteous, knowledgeable and thorough. My lift was quickly back in service at a fair price. The owner of the company is friendly, respectful, and committed to great customer service.

Coltons Point, MD
Friendly personal service. Quick response to inquiries, listen to our needs and wants for mobility equipment. Came to our home to assess best options and take measurements. Excellent, professional and courteous installation. Equipment easy to operate. We will call mobility 101 for our future needs and highly recommend them to our friends.

Lumberton, NC
Your prompt service when I contacted you and the power chair lift for my home 🏡 which enables me to get out of my house safely. It was installed very quickly and with little extras that my physical impairments require for me to safely use my chair. And I can’t say enough to say how nice their installers were. I highly recommend 101 Mobility for courteous experienced service. Thank you for being here when I needed you.

Onancock, VA
The stair chair means we have been able to remain in our home much longer.

Kill Devil Hills, NC
The materials used were high quality. The finished product was a beautiful addition to our home. The service techs were courteous, knowledgeable and worked to a schedule to complete the project on time. They were considerate in answering the many questions we had before and during the installation. 101 Mobility is one of the best companies we have had a contract with. Howard & Doris Kimble

Virginia Beach, VA
The people were very professional, and they knew their product. Brian was kind and was patient in answering our questions and with showing us how to use the product (chairlift). Thank you for your great customer service.

Charlottesville, VA
Absolutely amazing customer service! They installed a chair lift for me, Not only were they incredibly quick to come and install the lift, the actual process only took about an hour and a half! Special thanks to Erik, he was extremely helpful.

Virginia Beach, VA
I had an issue and you got back with me and had my issue fixed the same day. Thanks!

South Mills, NC

Spring Lake, NC
It is perfect for our needs and my husband will be very happy that he has it when he get home from rehab. Your employee's were very courtesy and well informed about the product.

Duck, NC
Very nice lift. The install went well and was done professionally. Very impressed!

Hope Mills, NC
Very professional and courteous team. They’re from NC and quoted me less than the other out of state stairlift vendors.

Fayetteville, NC
Please call me to discuss other needed parts. Thank you! A. [LAST NAME REMOVED]

Fredericksburg, VA
Customer service and the quick response. Couldn't have better company.

Cameron, NC
Love the product, but any company can provide that. The professional and polite staff made the difference. From the time we called, the quote and then the install...prompt, polite, friendly and professional. We will recommend your company to anyone that needs your services and products. Thank you

Windsor, NC
This whole experience has been very pleasant. Each person we dealt with was both knowledgeable and efficient. The kindness and courtesy of each was the added bonus! We are very satisfied with our newly installed chairlift.

Southern Pines, NC
Product line top quality Services scheduled and completed on time No ‘Bumps in the road’ Installation available with warranty included

Exmore, VA
Very pleased with sales experience, installation and service

Plymouth, NC
The fast response time is crucial. The install was fast and no harm to my walls was great. Just got it so I can’t speak of dependability yet.

Virginia Beach, VA
Good customer service and very responsive to client needs. Thank you

Locust Grove, VA
Lee installed our stair lift and he did a great job. The space is tight and he fit the lift into our space perfectly.

Elizabeth City, NC
The installers seemed very knowledgeable. And they were both very nice. The chairlift is wonderful, moves very smoothly and is a real Godsend

Kill Devil Hills, NC
Great job and the installers were awesome!

Fayetteville, NC
Shinika always helps my family

Cape Charles, VA
I love my new stair lift, I can now go up and down in comfort and safety. Mr Hart was very informative and answered all my questions, plus got me quotes in a most timely manner. Office staff, Kathleen, was friendly, courteous and just like an old friend. Brian the installer and his helper ( I am sorry I do not remember his name) were timely, efficient and friendly. They seemed to enjoy their work, which is rare these days. Spent time with me until I felt comfortable with my lift. My whole experience with 101 Mobility was most pleasant and I would recommend you service to anyone in need of this type of service. Thank You very much!

Fort Bragg, NC
Excellent Service and Professional Dedicated to serving the customers needs no matter how difficult.

Kill Devil Hills, NC
Friendly and knowledgeable installation crew.

Cape Charles, VA
Fast, courteous, professional. Rep was through with his explanation, and did not rush us. Finished job was terrific , later when the time comes to remove will be little sign it was ever there

Virginia Beach, VA
Reasonable costs.

Long Branch, NJ
The electric scooter was left at the Omni hotel on time 2 days early; However no tag or identification or my name on it for pick up when i arrive; Had to explain 5 minutes to security and hotel management who i was ; There was a scooter left by another company with complete instructions for the other disabled veteran; Quality of the equipment was excellent

Avon, NC
The products are great for seniors. We have had our chair lifts for 3 years, no problems at all with the inside chair, but the outside chair has had a few issues. Thankfully, our technicians have been wonderful and issues have been minor and mostly caused by the salt air environment. I've been impressed with 101 Mobility from day one. Everyone is very helpful, friendly, and knowledgeable about the products.

Cameron, NC
Both product and service are great. Mr. Honeycutt is very knowledgeable and very helpful. He arrived on schedule and took the time to answer my questions and explained the options. If I need your services again, I hope Mr. Honeycutt is available. Tom Shaw

Fayetteville, NC
YOUR TECH REP ARRIVED ON TIME AND WAS ABLE TO DIAGNOSE THE REASON ME VITI S12 WAS NOT WORKING. 101 ORDERED THE CORRECT PART AND I AM HAPPY AGAIN GREAT JOB GREAT STAFF WE WILL DO BUSINESS AGAIN THANKS AGAIN .

Fayettevillle, NC
These Technicians know their business and did a great job,

Clarksville, VA
Lift off and running with Eric's help. No problems with service.

Rockingham, NC
Exceptional service. Landon very friendly and knowledgeable on lifts.

Fayetteville, NC
I called the office requesting service. I received a call from a service tech. He was unable to service the lift but another tech with a bad back helped me to fix the lift.I am satisfied with the end result.

Hertford, NC
Quick, curtious , professional service

Virginia Beach, VA
everything from scheduling to completion of service call. thank you

Chesapeake, VA
I have had my stairlift since December 2014 to the present (March 2019) and never had any problems with it. I recently had to have new batteries installed and Fred and Roy provided excellent service!!

Fayetteville, NC

West End, NC
You guys were awesome

Fayetteville, NC
I was mostly impressed with the customer service provided by Shinika Sinclair. She was extremely knowledgeable, personable, and prompt in responses to phone calls. Delivery of what we needed was quick. I would definitely use 101 Mobility again and would highly recommend to others. Thank you, Shinika!!

Elizabeth City, NC
Reliability

Franklin, VA
Everyone associated with the company was very friendly, and skilled in their job.

Spring Lake, NC
Great quality equipment and outstanding service...

Colonial Heights, VA
Fast and friendly help when we need it.

Fayetteville, NC
We love your product, and honestly it is the best on the market...I did extensive research before we bought. However, what raises you from a 10 to a 20 is your incredible staff! Seriously, Shanika is a jewel in your crown; not only is she professional, knowledgeable and an amazing problem-solver, she is also one of the most personable people I have worked with over decades. Add to that the knowledge, expertise and excellence of the men who have done the install, and the maintenance of our Chairlift, and you have a company that excels in every respect.

Fayetteville, NC
I have had nothing but outstanding service from 101. They are very professional and will install your product as if it was being installed on one of there own vehicles.

Fayetteville, NC
101 Mobility is the BOMB.com!! Very courteous and efficient! They delivered what they promise and followed up to make sure everything was working properly!

Lillington, NC
Prescribed Safety and Security for my sister. Makes me feel more confident in her safety.

Fayetteville, NC
We are enjoying the new lift. There was a few challenges with installation but the installer was able to get the job done.

Belle Haven, VA
Service was prompt and exactly what I needed. PLEASE advertise your services to the Eastern Shore and include us in your online advertised service area. We are an elderly, underserved population- My neighbor got a stairlift from a firm in Richmond!

Virginia Beach, VA
Excellent products and the best customer service.

Machipongo, VA
Very timely plus installation was quick and clean. The chair is great!!! The installers were very nice polite and well educated. We have already recommended the Company to our neighbors. Thank you so much!

Williamsburg, VA
Staff (to include office staff and technicians) very customer friendly, customer oriented, technically knowledgeable, and a true desire to please and help the customer..

Fayetteville, NC
Great staff & customer service

Virginia Beach, VA
Outstanding follow up service at very reasonable price.

Fayetteville, NC
The team at 101 mobility was extremely helpful in repairing my son's Valet seat. The convenience of staying in Fayetteville for the repairs saved us 2 hours of driving to the original vendor and expedited the repairs

Fayetteville, NC
Shinika is a doll. She is super knowledgeable and helpful

Fayetteville, NC
they keep my power wheelchair running

Virginia Beach, VA
I enjoy working with Kathleen. She is so helpful and always patient in answering my questions. I also like the quality of your products. Lee who installed my ramp was very professional and efficient.

Fayetteville, NC
Shinika Sinclair went above and beyond all of my expectations. 101 Mobility knew what they were doing when they hired this caring lady. Everything was done in an orderly and timely fashion. She kept me apprised by emails and phone through the entire process. If I owned a business, I would like her to work for me. Thank you, Shinika Sinclair for one of the best customer service experience I have had in over 25 years. D. [LAST NAME REMOVED] - Fayetteville, NC.

Virginia Beach, VA
I like the promptness of the response the request for a ramp. The person the came out listen to what was needed and provided ways on how 101 could make it happen. Everybody is pleased. [NAME REMOVED] First Lynnhaven Baptist Church

South Hill, VA
Everything was handled as promised. Thanks for the speedy and professional service.

Fayetteville, NC
Very prompt and works with you

Fayetteville, NC
I have the utmost appreciation for the efforts put forth by Ryan Price in getting this job completed. He has overcome a great number of obstacles that were far beyond the normal range. He has maintained contact with me during this whole job. I highly commend him and the crews he has brought to the completion of this endevor! Sincerely [NAME REMOVED] Second Baptist Church 533 Person Street Fayetteville NC

Virginia Beach, VA
Service was friendly, efficient, and fast.

Virginia Beach, VA
Great chair.

Spring Lake, NC
It appears to be well built.

Fayetteville, NC
A very helpful and cheerful staff. Products are top grade easy to use.

Fayetteville, NC
They do all the legwork and phone calls

Williamsburg, VA
Great customer service! Very responsive, customer friendly, and willing to listen and take the time.

Colonial Heights, VA
The chair lift opened up our upstairs to us as we were having difficulty climbing stairs. Also, the fast and friendly service personal service they provide. Although we have had a few problems they have been great to work with.

Virginia Bach, VA
I was very pleased with your customer service when I stopped by to share my technical problem with my mother's stair lift. The office assistant immediately called the technical assistant who came by that afternoon and repaired the wires causing the glitch. He was most courteous. Thanks 101Mobility!

Virginia Beach, VA
The people in the office make the service easy to use with their friendly and helpful treatment

Point Harbor, NC
Customer service for the most part is usually prompt.

Henrico, VA
Our experience has been 100% since Day 1.

Midlothian, VA
Nice people. Prompt service. I've been very satisfied and have mentioned 101 Mobility to people that I know in case they have a need or know anyone that does.

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