101 Mobility Houston Reviews


Houston, TX
Quick easy and reasonably priced

Houston, TX
We had some bare wires, with the sheathing stripped we need the stairlift rewired, which the 101 Mobility Tech did for us, then went the extra mile to make sure it would not occur again. Very pleased with this experienced young man's service and neat and quick repairs. We'll continue using this company for our mobility needs.

Missouri City, TX
The chair lift installed by you is very easy to operate. What i like about it is that it has several safety features and provides a smooth and safe ride, up and down. The technicians who installed it were knowledgeable and courteous.

Richmond, TX
Wonderful people, always ready to help!

Houston, TX
I have had the greatest experience with 101 Mobility. They are extremely responsive, professional and efficient. I talked to Christy Dudziak on the phone multiple times and she was always happy and personable and responsive. She listened to what I needed and promptly set up the appointments to have our chair requirements measured and specified. Aaron Hughes is the technician that installed our Bruno chair. He is a very hard working, personable young man. He gave us all the information we needed to make a decision. He cited pros and cons of all the different models based on his experience and as a result we are very pleased with our final decision on the Bruno chair. He was always polite and my wife and I enjoyed talking to him. My wife even made the comment of how nice he was to his assistant when they were working together. However, my biggest compliment to Aaron and 101 Mobility is the after market service. We decided that my wife needed the chair to swing a certain way so she could safely dismount when upstairs. The chair's standard configuration made it alarm when turned this way. When I called to get a resolution, Christy and Aaron quickly responded. Aaron even gave me his cell number to call him so he could walk me through the quick change we needed to make to meet our specifications. This was after hours and it meant a lot to me to get this resolved. I have purchased 2 chairs from 101 Mobility and I have been impressed with them every time. I would highly recommend them to anyone.

Conroe, TX
Product is what my Mom needed and the service and installation went with no hiccups. They were great

Spring, TX
The service is' amazing! I have only good things to say about the owner and staff. They fixed another company's problem and charge less than the competition. There is total transparency and honesty. The technician is knowledgable and the most competent in installing adaptive equipment. 101 stands behind their products and are fair in the pricing for equipment that cost far too much. They really care about their customers and will do anything to help and make sure their customers are satisfied and mobile. Thank you 101 Mobility of Houston.

Houston, TX
Thanks for your wonderful service. Your service tech Aaron was very efficient quick to diagnose problem and ably fixed all. He was so polite and able to show us some things we needed to know to help us use our chair better and safer. Thank you Aaron

Spring, TX
Excellent service! Always prompt and courteous. Christy is very knowledgeable and friendly as well as all the technicians. They have serviced my chairlift for many years. I highly recommend them.

Tomball, TX
Wonderful customer service - Aaron was not only time but came early - he explained everything to me fully before doing the work Very polite and new exactly what he was doing - so refreshing to have this great service

Tomball, TX
Prompt response to trouble/service calls. The company schedules repair visits in a reasonable time frame.

Rosenberg, TX
The technician was great

Houston, TX
My stair lift is so quiet & smooth! Having had another one, I do have a comparison. Aaron, the installer, did a good job putting it in, & giving me instructions. There is more to learn about this one - more buttons & things to push & pull. It is not complicated, & very comfortable with lots of room. I love it!! Betty Cox

Spring, TX
Everyone that I spoke to were very friendly and helpful. The chair is working as described to me.

Houston, TX
The stair lift is perfect and makes our 2 story house a non-issue. As far as your services, they have been excellent. Communication has been great and your company has been prompt and reliable. It’s rare that people or companies do what they say they are going to do. From the person who answered the phone, to the owner, to the installers, everyone came through and did what was promised. This has been a life saver for us. Thank you!! Mike and Dawn East

Houston, TX
I was told I would get a $50 ON MY NEXT CALL FOR SERVICE on my online bill. This did NOT occur...DISAPPOINTED

Houston, TX
Transparent, honest, responsive. Strong follow through. Empathetic with families dealing with tough circumstances. High quality product lines. Help with product research and provide good detail to help clients get to a decision.

Houston, TX
Christian came to give me an estimate, he was punctual, friendly, took time to explain and answered my questions. Aaron, the technician that came to install the chair lift was also punctual, very polite, he worked very hard and was very efficient. I am pleased with the company I chose and would recommand it to anyone who would be in need of their services.

Houston, TX
Great service.

The Woodlands, TX
I am very pleased with the service I have received, both your office and the young man who came to my house. He was very knowledgeable and wasted no time finding out what the problem was and fixing it.

I got a blue Transformer Scooter and LOVE it! It is smaller and comes with a key fob.that when one button is pushed it unfolds itself, and away I go! When I am ready to get back in the car, I push the second button and it folds itself into the size of a small suitcase! People stop to watch this and always ask about it. If I have to use a scooter, this is the way to go!!!!

Houston
Very professional and competent employees.

Houston, TX
Our service person was thorough, patient, and extremely helpful. We are very glad to have found your service!

Houston, TX
Quality of the product and knowledge and dependability of the staff. Friendly and responsive company.

Katy, TX
101 Mobility took care of my family needs for a stair lift, from start to finish. Professional and friendly all the way.

Houston, TX
I had batteries replaced in my chair lift. It works great now. The service was professional and friendly. I definitely recommend this company.

Springs, TX
Great work! Would definitely use them again!

Houston, TX
The color and design. Installer was polite Efficient

Houston, TX
Service was good when I called for it. I’m going to need it again but I didntnkniifntheybwerr servicing at this time. Will have to find out.

Houston, TX
Always professional, caring service provided. Your company and team of experts are so reassuring and can thoroughly answer all my questions. Thank you.

Houston, TX
SERVICES - Quick responses, kept appointment as scheduled, promptness. Technician called before visit, identified himself, he was professional, courteous and solved issues.

Baytown, TX
Employees were very nice & professional. A little too pricey.

Houston, TX
I like the prompt and professional service of 101 Mobility.

Houston, TX
Christian, the kindness you showed delivering the lift to us on a weekend, staying until we understood how to use it, raising our bed so it would fit underneath, and then offering to come back and more permanently lift our bed... wow, you gave us such comfort and helped make a horrible and scary situation feel less overwhelming. We will always remember that.

Houston, TX
Very helpful

Houston, TX
From my first request for information I was impressed with the quick response. Very professional and informative. We continued to be impressed and believed that 101 Mobility was our best option, they continued to exceed our expectations from start t9 finish

Katy, TX
I went into this project with no previous experience; consequently, I was somewhat apprehensive about choosing a ramp with handrails for our home. Christian came out and looked at our situation and was able to recommend a solution and provide material samples. We are very happy we chose to have 101 Mobility install our ramp. The material is highest quality and the ramp was expertly installed.Thanks to everyone at 101 Mobility.

Jersey Village, TX
Stair chair works great and installation was done professionally

Spring, TX
Dependability and honesty.

Houston, TX
Excellent product, professional installation and training, very responsive customer service

Houston, TX
Your product exceptional. Your attention to detail is excellent. Your work crew was timely, efficient and very trustworthy. Your promises were kept and the work-site area was always clean and safe. If i had the need for another elevator i would definitely call 101 Mobility.

Huffman, TX
Very Helpful personal, and always available to service the account.

Houston, TX
Customer service is outstanding

Spring, TX
101 Mobility and their team did a great job installing grab bars in my parents bathroom!

Houston, TX
All those involved in the project were very professional and knowledgeable.

Houston, TX
Excellent service

Houston, TX
Excellent repairman. Superior customer service.

Houston, TX
Service and personnel are professional, knowledgeable and friendly

Houston, TX
Friendly and professional. Arrived on time, friendly and knowledgeable about their products

Pearland, TX
I have had a Bruno chair in the past and now have a new one. It s a great product that is reliable. The whole experience from beginning to end was very easy and exceeded expectation in some instances. Christain told me that 101 is known for their service and I would agree. You helped to make a difficult situation go smoothly. Thank all of you for your care and concern. [NAME REMOVED]

Houston, TX
The Bruno chair stair lift is great, but I was offered other, more inexpensive solutions as well. Installation also went well, and I have become reacqainted with the 2nd floor of our home since a massive stroke in Nov 2013. Using the chair lift is so easy, and much better than pulling myself up 8 and 9-inch risers (the state standard is 6 inches). And I love that I can lock it with a key when my smaller grandchildren visit. Thanks for helping me become the hostess of my home again. Love being able to prepare rooms for visitors, and get to my linen closet upstairs, and more.

Katy, TX
Easy to work with.

They made us feel that they cared about our lift, and they spent a lot of time testing and adjusting it so it would function perfectly.

Houston, TX
Excellent product and service was very good

Houston, TX
From initial presentation to installation they were great. Excellent service for fair price.

Houston, TX
Everything!

Katy, TX
The products are always what we look for and need. Service is great, friendly and professional staff, both on the phone and in person. Installation personnel very professional. Thank you Christy and Christian, great job.

Houston, TX
Expediency.

Friendly and knowledgeable staff. Will definitely make them my go to store.

Woodlands, TX
The folks at 101 Mobility are the Best and I’ve worked with several different companies! They are professional, reasonable, very knowledgeable and so very nice to work with!! Christy runs the office and she is LOVELY! Do yourself a big favor and shop no further! Sincerely, Ann Buist

Sugar Land, TX
The service was remarkable and chalks as one of the greatest service encounters I have had during my lifetime. The service from the Manager Christi & the owner Christian was nothing short of excellent. Christian put my needs first instead of his business and he visited my house on four separate occasions to address all issues and even spent several hours searching for suitable solutions for the issues I was having and even offered to refund my money in full if I was not happy even after installation! At the end of the day I am pleased to say that I love the ceiling lift which has made me so much more independent as a paraplegic. My final parting comment to all is simple. " Buy with COMPLETE confidence" . Michael U.

Pearland, TX
Prompt, friendly and efficient service!

Columbus, TX
Great products, great service, great people. You're in good hands with 101 Mobility.

Spring, TX
I appreciate the honesty and the time that is taken to explain what service my lift needs in order to work. They have worked with me on prices and ways to pay for the services that I need in order to stay mobile. It is easy to take advantage of people who are in need, as I have by another mobility company. I trust these people and I am thankful to have found them.

Columbus, TX
I was about to call y'all to see if we should set up a check up for the system. Works fine but think maybe we should insure all connections and alignment is good.

Humble, TX
Very Friendly and showed concern and intereste, in what I was needing and was so positive that they could help me!!

Sugar Land, TX
Very professional and easy to work with. Responds to calls in a timely manner and completed work within a few days. Excellent service and very knowledgeable.

Hankmer, TX
High quality materials (lifts) and I feel certain your employees are competent and know what they are doing concerning installing these heavy duty lifts. It looks great, works well and I hope it lasts a long time.

College Station, TX
They meet my daughter's needs by making possible for her to be independent thereby improving the quality of her life. Customer service was awesome. Kristi and Christian were a pleasure to work with, especially Kristi who earned my confidence with her demeanor, knowledge and communication skills.

Rosenberg, TX
Helpful and friendly personnel and they have great knowledge of the products.

McAllen, TX
Great service before and after the purchase. The staff at 101 Mobility in Houston were very helpfull and undestanding of the situation, they went beyond for us.

Houston, TX
Prompt and very efficient friendly service.

Spring, TX
Crew that did the concrete work for the pool lift base did a very neat job. Looks great. Lift installers arrived on schedule and assembled the equipment in a short period of time. They made sure I was comfortable operating the equipment. The pool lift meets our needs perfectly.

Houston, TX
well informed salesman and a competent service tech office staff was very helpful with my issue well run company willing and able to help

Spring, TX
It allows us as a family to use the pool again.

Houston, TX
Good product and great service.

Bellaire, TX
Customer service

Houston, TX
The fast response in the the efficient service

Houston, TX
AFTER TWO DAYS OF USE WE LOVE IT AND IT ALSO LOOKS GREAT!

The Woodlands, TX
You weren't the first contact I had for interest in a Stiltz lift. After driving all the way across town to meet with "another" contractor he called to tell me he couldn't meet ( and I was just 5 minutes away at this point. Well trust is an important part of an expensive business deal such as this and under no circumstance was I going to give this person another try after standing me up from the get-go. I contacted a Stiltz representative and asked him if there was another contractor in my area, anyone except this other company. That is when I heard about 101 Mobility for the first time. Hint: You might want to consider getting more web exposure because your company never did show up under my initial search efforts. I quickly got a call and an appointment was setup to discuss what I wanted but this time the meeting would be at my house. "Christian", the company president, showed up right on time, answered all my questions, and had valuable suggestions concerning my needs (a Stiltz Alta Trio Thru-Car) was I had my sights set on and that is what I got. It's the only model that can accommodate a wheelchair. A soon as the lift was received by 101 Mobility they set a date for installation. For such a large undertaking, the project steadily progressed. All of the craftsmen were professionals and it was clear that they knew their business. Christian isn't just the "big wheel" at his company, he is also very hands-on. As you can imagine, every job they do is customized to some extent. The house layout is different, lift models vary, etc. In my case, the lift wasn't going to go thru the lower level ceiling into a room above - the normal method I'm told. Instead it would go up from my foyer to an upstairs landing and the railing banister would have to be cut and a gate put in. This presented it's own challenges (not the least of which was safety) but they already had it planned out and the install went mostly smoothly - trust me, in a job like this there is always going to be a minor glitch or two. The important thing is how it is handled when it happens. This is what happened to me: Only a few hours after the job was finished, a Friday evening, I discovered a small glitch. I emailed Christian and explained the problem. He immediately got back to me and indicated he would be here the next day himself ( a Saturday) to take a look. Again he showed up when he said he would and he fixed the problem and genuinely seemed embarrassed that it happened. This is the kind of contractor you want - not one who makes empty promises and doesn't stand by their work. Another example that saved me quite a bit of money. I had no idea that if a doctor writes a prescription for a lift, it can save you the cost of sales tax. In my case, the lift is for my elderly mother whom I am caring for, and she is on medicare. Well, Medicare won't cover any cost of the lift, that burden is all on me. But 101 Mobility, early on, suggested I get the Rx and they would waive the sales tax. We did and they did. Wow!

Kingswood, TX
I called about a problem and an appointment was immediately scheduled. The young technician who arrived, Aaron Hughes, was impressive in all aspects: appearance, manner, and competence. He arrived with a full set of tools, put on a pair of gloves and got right to work. In no time he had diagnosed the problem, the batteries, told us what was involved in replacing them: time & cost, and with our approval quickly got the job done. Additionally he checked out other aspects of the lift, re-lubricated where required. He was a pleasure to watch as he worked - neatly and with no lost motion - leaving all in good order when he left. A good communicator ... with a good sense of humor. We actually enjoyed the visit!!! You're lucky to have him. I've spent 40+ years in construction - I know top performance. Many thanks. Herman Archer, 2026 Hidden Creek, Kingwood, TX 77339; [PHONE NUMBER REMOVED]

Sealey, TX
VERY NICE PEOPLE. HELP A LOT.

Houston, TX
Fantastic people who work in the office and the shop. Super respectful and did everything they could to help

Willis, TX
Very professional! Delivered on time. Complete knowledge of product and installation! I have already recommended to a friend.

Houston, TX
Quick and professional service.

El Campo, TX
The employees were wonderful to work with, they showed up on time and fulfilled their promises.

The Woodlands, TX
I was very pleased with the fast response you provided. Also, the young man was on time, very knowledgeable and went right to work. He repaired my stair lift promptly and was very pleasant. I will definitely call again if I need your service and will recommend your company to others. [NAME REMOVED]

The Woodlands, TX
Would just like to thank you for your help and service, thanks to you the chair goes up and down perfect and both my daughter with MS can use it again and my son in law with stage 4 cancer is able to use it. Don't have the words to tell you how much I appreciate what all you have Done. Thanks. Don Lorenz

Porter, TX
Very helpful, friendly and service is great.

Houston, TX
The staff was very helpful and personable.

Magnolia, TX
We obviously did some market research and had three vendor home visits before we bought from 101. 101 looked to have a good product and the best price. Our lift was custom built as it was a curved staircase. The guy who visited the house was very knowledgable. He did advise that delivery time could be six weeks and 101 has little control over that. The installation crew were fantastic and installed the lift with minimum disruption. They cleaned up and gave us very good operating instructions. They made sure the lift performed as intended. We are delighted with our chair lift and glad we chose 101. I wrote this review as a public service as I know how important it is to get it right as there are so many other things going on within a family when you have to make the decision about a chair lift. Regards Steve Magnolia Texas

Jersey Village, TX
Great service

Houston, TX
Very good service. Kristie was very helpful and we are pleased with mobility 101. Thanks very much .

Houston, TX
Personalized service from start to finish !

Kingwood, TX
Our initial impression is that your expertise can be very beneficial to elderly people like us.

Houston, TX
Quiet and efficient

Houston, TX
I have not used the chair much because the house is still under construction. However, I had a party and all the guests were fascinated by the contraption and almost every single person present had a ride on it! It works fine, but moves too slow, but again this is to be expected from a chair meant for senior persons. I have had no problems with the unit so far. it works fine. Well worth the money i paid for it.

Houston, TX
The stair lift has been a wonderful item that brings mobility to our mother!! Excellent product!

Woodlands, TX
Excellent service. Knowlable servicemen. Fair prices. Great staff.

Houston, TX
AWESOME ; wonderful people .... passionate and not motivated by money .

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