101 Mobility Houston Reviews


Houston, TX
Despite some misunderstanding, on my part, I finally got my scooter and all went well from there.

Humble, TX
They are professional and caring. They listen to hear your needs and are quick to respond with answers. Always make you feel important and not a nuisance, no matter what question you may have.

Houston, TX
101 Mobility was easy to work with and kept us updated with any issues related to our project. Thanks!

Houston, TX
Both Aaron and Ruben have been courteous and capable. Really appreciate the excellent service

Willis, TX
Great customer service!

Spring, TX
Pretty quick schedule for my service and very quick to diagnose the problem. When you call they respond. Great service.

Houston, TX
The technicians are professional and knowledgeable.

Houston, TX
The lift we rented was first class. The sales people were very knowledgeable and helpful!

Houston, TX
Very professional and good value.

Houston, TX
Very professional and the best consumer service

Houston, TX
Good service. Responsive and patient with questions.

Houston, TX
Many choices for all room possibilities. Work is done extremely well. Had a bathroom doorway widened, grab bars at toilet and in a shower stall and bathtub/shower. Later, had a SuperPole installed in a family member’s bathroom in her home.

Sugar Land, TX
Great Efficient Service and Follow Through! Adam was a very polite and efficient technician. Buy with Confidence

Houston, TX
Great job, on time and very professional.

Houston, TX
The installers were very professional, courteous, and friendly. Thank you for your service.

Conroe, TX
Presentation was very informative, scheduling was easy, installer was on time, professional and thorough in explaining operation of stair lift. This equipment has given me freedom of living alone?

Richmond, TX
We had a wonderful experience dealing with all involved in our purchase of the HandiCare stair lift. From start to finish each step of the process was handled with professionalism and accuracy.. Our unit was installed by two very well trained technicians who finished the entire job in one day. Before they left we were instructed on the operation and features of our unit and given the owners manual. We highly recommend 101 Mobility to anyone who is searching for a company who practices the highest of standards everyday.

Houston, TX
We only buy about a dozen lifts a year from 101Mobility. Christian, Christy and the crew at 101Mobility Houston are always thorough and professional and their products are of great quality and value.

Dover, DE
Great Service

Houston, TX
I. was very pleased with the whole process from start to finish

Bellaire, TX
The service call was excellent in every respect. The scheduling, the timeliness and the technical work were all superb.

Richmond, TX
Excellent product and knowledgeable friendly people.

Tomball, TX
shipping was a hassle(hold-up)but we enjoyed the install.

Magnolia, TX

Houston, TX
The two men who installed the walk in shower were courteous, respectful of us and our house, always left the work place clean and neat, and did a good job.

Very helpful and knowledgeable staff. Very easy transaction. Will use you again.

Bellaire, TX
Well thought out to be user friendly Equipment high quality All persons we have dealt with in this process

Houston, TX
Your people are professional and knowledgeable. You communicate, are on time and are just a pleasure to work with

Conroe, TX

Rosenberg, TX
Chair lift works great, especially like the auto fold up on the end of the lower track

Tomball, TX
Prompt, clean and transparent. A fair price was quoted and actual work time was less than estimated. Thank you

Houston, TX
Wonderful company...They know their business! Several years ago 101 installed a very large ramp at our house for my partner that had an infection from a hip replacement. We rented that ramp for a very long amount of months as four more surgeries took place in the next year. Six years later I fell and needed 101’s help. i had fallen and fractured my kneecap...I called 101 and got immediate response. They remembered us and the ramp we needed for our house and scheduled the install quickly. 101 Mobility suggested I might not really need the ramp but I thought I couldn’t get out of my house with out the ramp. 101 was correct...I canceled the ramp with no fuss and money refunded! I put them thru alot snd they were very gracious! I would recommend 101 Mobility, their staff and professionalism to anyone and everyone. Thank You 101, Casey W. Heights, Texas

Kingwood, TX
Friendly, polite service

Jersey Village, TX
It was just what I needed

Katy, TX
Friendly staff, prompt service and an excellent installation. We couldn't ask for anything more, very impressed!

Houston, TX
It has been my pleasure to deal with this company for several years. They are very attentive to detail, their follow-up services are exceptional and they stand behind their products. Even when I had a problem a couple of years out of warranty they really went to bat for me with the manufacturer and got me an exceptional deal on a replacement lift. I could not recommend them more highly!

Houston, TX
Friendly staff. Great Service. Have not had a problem since I bought my chair lift.

Houston, TX
Good estimate. Installation team was very good, professional and polite.

Kingwood, TX
It is too soon to read the product. We only got the product Thursday last week. However the installation was smooth and I believe Aaron did a good job

Tomball, TX
I was impressed at how easy and quickly we were able to get a technician out to repair our chairlift. We have used other companies in the past but 101 Mobility's customer service will make them our go to company from now on. Thanks.

Spring, TX
Love the products and such professional, courteous, and caring employees!

Magnolia, TX
Very friendly and on time, easy to do business with.

Pearland, TX
Communication with employees

Baytown, TX
Friendly and nice people.

Houston, TX
Professionalism and timely

Bellaire, TX
The owner and installers at 101 know what they are doing. This kind of work is demanding and requires an understanding of the complexities of physical limitations and how to overcome the obstacles a homeowner may face in a home when faced with disabilities. Mr. Fitsch-Mouras, President of 101, was at our home to help us select what we needed and came to oversee the installation as well. His work staff is efficient and left the house spotless after installation. We are very pleased with the installation so far!

The Woodlands, TX
How quick and nice they are on getting to your problem. You almost feel like you are the most important person they are serving.

Houston, TX
Quality equipment, exemplary staff, quality installation, customer-oriented in designing and answering all questions, patient and thorough. A-one operation. Thank you.

Houston, TX
Easy to get hold of, 5 Stars, quick installation!!

Houston, TX
101 Mobility always responds promptly and professionally to service requests.

Katy, TX
Their products are pretty good

Houston, TX
The product and the installation were exactly as you promised.

Houston, TX
From the representative that explained your product to me through the installation, all the personnel of 101 Mobility were prompt, courteous and very knowledgeable about the product. The chair lift I purchased is excellent, and I am very happy with it. Also special mention to the young lady that works in the office is very efficient and courteous. Impressive staff!

Spring, TX
The chair works very well and your service was timely and completed efficiently.

Baytown, TX
I was skeptical about installing a chair lift in my home but it has been life changing for me. I now have full access to my home. The chair that was installed is of good quality and the technicians fit it to my exact height. The installation was on time, quick, and perfect.

Houston, TX
The owner‘a personal touch and knowledge.

Houston, TX
Good products, very good service, reasonable prices!

Brookshire, TX
Great friendly service

Houston, TX
Christian did a very thorough job explaining options and giving his recommendations and during our visit to the showroom. Christy, in the office was helpful when we were in the office trying out the options and very communicative regarding setting up the installation. Jeremy was very professional and instructive during the installation and of great help to my Mom in showing her how to use the stairlift.

Houston, TX
You are close & respond quickly

The Woodlands, TX
101 Mobility was very professional, patient, answered all of my questions and I had a lot about the lift chair before buying for my mother. I wanted it to be safe and help her stay independent. I felt my mother deserved only the BEST, #1 to be safe, #2 independent, #3 to feel like a queen, not handicapped and old, #4 live a longer quality of life. I would recommend to anyone. Thanks again for your service, patience and had it done within the week I called. 10/10

Houston, TX
They are simple to operate and work well.

Magnolia, TX
Much better than a manual lift. It is perfect! The only thing is I was wondering if it came with voice activated controller instead of manual controller?

Wharton, TX
Technician was very professional and patient. He was the same with his coworker. Very good teacher! Answered questions from all with patience and accurately. Made decisions much easier. Equipment works as advertised and easy to use.

The Woodlands, TX
It was easy to have someone go through the house with me to help figure out what we needed to to do accomodate my mom's stroke.

Houston, TX
Quick easy and reasonably priced

Houston, TX
We had some bare wires, with the sheathing stripped we need the stairlift rewired, which the 101 Mobility Tech did for us, then went the extra mile to make sure it would not occur again. Very pleased with this experienced young man's service and neat and quick repairs. We'll continue using this company for our mobility needs.

Missouri City, TX
The chair lift installed by you is very easy to operate. What i like about it is that it has several safety features and provides a smooth and safe ride, up and down. The technicians who installed it were knowledgeable and courteous.

Richmond, TX
Wonderful people, always ready to help!

Houston, TX
I have had the greatest experience with 101 Mobility. They are extremely responsive, professional and efficient. I talked to Christy Dudziak on the phone multiple times and she was always happy and personable and responsive. She listened to what I needed and promptly set up the appointments to have our chair requirements measured and specified. Aaron Hughes is the technician that installed our Bruno chair. He is a very hard working, personable young man. He gave us all the information we needed to make a decision. He cited pros and cons of all the different models based on his experience and as a result we are very pleased with our final decision on the Bruno chair. He was always polite and my wife and I enjoyed talking to him. My wife even made the comment of how nice he was to his assistant when they were working together. However, my biggest compliment to Aaron and 101 Mobility is the after market service. We decided that my wife needed the chair to swing a certain way so she could safely dismount when upstairs. The chair's standard configuration made it alarm when turned this way. When I called to get a resolution, Christy and Aaron quickly responded. Aaron even gave me his cell number to call him so he could walk me through the quick change we needed to make to meet our specifications. This was after hours and it meant a lot to me to get this resolved. I have purchased 2 chairs from 101 Mobility and I have been impressed with them every time. I would highly recommend them to anyone.

Conroe, TX
Product is what my Mom needed and the service and installation went with no hiccups. They were great

Spring, TX
The service is' amazing! I have only good things to say about the owner and staff. They fixed another company's problem and charge less than the competition. There is total transparency and honesty. The technician is knowledgable and the most competent in installing adaptive equipment. 101 stands behind their products and are fair in the pricing for equipment that cost far too much. They really care about their customers and will do anything to help and make sure their customers are satisfied and mobile. Thank you 101 Mobility of Houston.

Houston, TX
Thanks for your wonderful service. Your service tech Aaron was very efficient quick to diagnose problem and ably fixed all. He was so polite and able to show us some things we needed to know to help us use our chair better and safer. Thank you Aaron

Spring, TX
Excellent service! Always prompt and courteous. Christy is very knowledgeable and friendly as well as all the technicians. They have serviced my chairlift for many years. I highly recommend them.

Tomball, TX
Wonderful customer service - Aaron was not only time but came early - he explained everything to me fully before doing the work Very polite and new exactly what he was doing - so refreshing to have this great service

Tomball, TX
Prompt response to trouble/service calls. The company schedules repair visits in a reasonable time frame.

Rosenberg, TX
The technician was great

Houston, TX
My stair lift is so quiet & smooth! Having had another one, I do have a comparison. Aaron, the installer, did a good job putting it in, & giving me instructions. There is more to learn about this one - more buttons & things to push & pull. It is not complicated, & very comfortable with lots of room. I love it!! Betty Cox

Spring, TX
Everyone that I spoke to were very friendly and helpful. The chair is working as described to me.

Houston, TX
The stair lift is perfect and makes our 2 story house a non-issue. As far as your services, they have been excellent. Communication has been great and your company has been prompt and reliable. It’s rare that people or companies do what they say they are going to do. From the person who answered the phone, to the owner, to the installers, everyone came through and did what was promised. This has been a life saver for us. Thank you!! Mike and Dawn East

Houston, TX
I was told I would get a $50 ON MY NEXT CALL FOR SERVICE on my online bill. This did NOT occur...DISAPPOINTED

Houston, TX
Transparent, honest, responsive. Strong follow through. Empathetic with families dealing with tough circumstances. High quality product lines. Help with product research and provide good detail to help clients get to a decision.

Houston, TX
Christian came to give me an estimate, he was punctual, friendly, took time to explain and answered my questions. Aaron, the technician that came to install the chair lift was also punctual, very polite, he worked very hard and was very efficient. I am pleased with the company I chose and would recommand it to anyone who would be in need of their services.

Houston, TX
Great service.

The Woodlands, TX
I am very pleased with the service I have received, both your office and the young man who came to my house. He was very knowledgeable and wasted no time finding out what the problem was and fixing it.

I got a blue Transformer Scooter and LOVE it! It is smaller and comes with a key fob.that when one button is pushed it unfolds itself, and away I go! When I am ready to get back in the car, I push the second button and it folds itself into the size of a small suitcase! People stop to watch this and always ask about it. If I have to use a scooter, this is the way to go!!!!

Houston
Very professional and competent employees.

Houston, TX
Our service person was thorough, patient, and extremely helpful. We are very glad to have found your service!

Houston, TX
Quality of the product and knowledge and dependability of the staff. Friendly and responsive company.

Katy, TX
101 Mobility took care of my family needs for a stair lift, from start to finish. Professional and friendly all the way.

Houston, TX
I had batteries replaced in my chair lift. It works great now. The service was professional and friendly. I definitely recommend this company.

Springs, TX
Great work! Would definitely use them again!

Houston, TX
The color and design. Installer was polite Efficient

Houston, TX
Service was good when I called for it. I’m going to need it again but I didntnkniifntheybwerr servicing at this time. Will have to find out.

Houston, TX
Always professional, caring service provided. Your company and team of experts are so reassuring and can thoroughly answer all my questions. Thank you.

Houston, TX
SERVICES - Quick responses, kept appointment as scheduled, promptness. Technician called before visit, identified himself, he was professional, courteous and solved issues.

Baytown, TX
Employees were very nice & professional. A little too pricey.

Houston, TX
I like the prompt and professional service of 101 Mobility.

Houston, TX
Christian, the kindness you showed delivering the lift to us on a weekend, staying until we understood how to use it, raising our bed so it would fit underneath, and then offering to come back and more permanently lift our bed... wow, you gave us such comfort and helped make a horrible and scary situation feel less overwhelming. We will always remember that.

Houston, TX
Very helpful

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