101 Mobility Jacksonville Reviews


Ocala, FL
I really appreciate all that Jim Soka has done for me. This was probably the easiest purchase I had made in a long time. I did not know where to turn or what to do for my husband who just had his leg surgically removed. After speaking with Jim I felt as though I could handle the other necessary requirements before he came home from the hospital. From ordering through the installation of our stair lift went so smooth with his help and the help of his brother Mike and his associate. I would highly recommend your company and your services to all our friends and associates. Keep up the great customer service you have provided to me. I am so grateful for your help.
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townsen, GA
It is so user friendly and comfortable.
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St Johns, FL
Quick response, very professional, highly recommend..
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Yullee, FL
I like that they give you a week to see if you like the car and they stand behind it after we got ours the ramp quit working they sent the parts to my mobility place of choice and fixed it at no charge to me they really stand behind their cars
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Jacksonville, FL
Good communication with staff excellent repair results and good price
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Neptune Beach, FL
Professional sales visit. No pressure. Easy install. Mother so happy!!😍
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St. Johns, FL
Associates were extremely kind and accommodating and professional. My rental product is in perfect condition
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Ponte Vedra, FL
The stairlift makes it possible for my 90-year-old father to live with us instead of being in a nursing home. It is truly a godsend.
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Ponte Vedra, FL
JIm in the office and the installers were gems. They did everything they said they were going to do.
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Micanopy, FL
101 mobility is a very professionally run business. We needed a chairlift to make it easier for my wife to get upstairs. Jim Sok sent Alex out right away. He explained everything to us thoroughly and then we purchased the chairlift. Alex came back with his equipment and accurately measured our curved staircase for the chairlift. Just a few short weeks later Alex and Mike came out and installed the chairlift. They did an excellent job and the chairlift fit perfectly. They extensively explained the operation of it and showed us how to operate it. The chairlift has made a huge difference in getting up and down the stairs. Thanks Jim, Mike and Alex. Paul
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Middleburg, FL
Our first time to request service from your company. Very pleased with the service call from Mike. He was friendly and let us know exactly what needed to be done to fix our chair lift. We are now waiting for the part to come in and be installed. Looking forward to the install and meeting with Mike again. Also talked with Jim on the phone about ordering the needed part, and he was very helpful. Thank you!!!
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Jacksonville, FL
The service people came when they said they would. They were very pleasant and helpful and cleaned up when they finished.
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Palm Coast, FL
A very knowledgeable company, good staff, and very helpful when called for assistance whether it be because of what they did or what we did LOL. Thank you for always being there for us.
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St Augustine, FL
We were working out of state with your company. They made it very easy to have the chair lift removed and taken away.
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Jacksonville, FL
Fast and good work,Very Professional .
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Jacksonville, FL
The professional attitude and knowledge of the service techs were outstanding. They were not only very professional but you could feel the concern that the chair lift ran good for you. I would have them in my home anytime..
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Jacksonville, FL
Very happy with the product, very useful and comfortable. Thank you.
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St Augustine, FL
Honest presentation of the options. Worked with me to get the best price for what we needed. Installation was well done. Operates great.
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Jacksonville, FL
The Equipment is very good quality and the staff is very helpful and friendly.
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Jacksonville, FL
Just had installed but so far so good.
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vilano beach, FL
Friendly and honest
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jacksonville, FL
Excellent service. Thank you.
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St. Johns, FL
JIM WAS KNOWLEDGEABLE, FRIENDLY, AND WILLING TO EXPLAIN AND RESEARCH HOW WE COULD GET WHAT WE WANTED.
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St Augustine, FL
Awaiting the estimate on the costs of finishing the chair restoration on our rental house and the cost of installing either one chair and /or two in our home residence. tx, R.J
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St. Augustine, FL
I love, love, love the lift that was installed at my house last week. It is great to bring the groceries that I purchased for the week up at one time in the lift & not to make many trips up & down stairs with my back problems. Also, I can get rid of so much clutter in the house by not having to carry things down stairs.
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St. Augustine, FL
Responsive, timely, resonable, competent
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Jacksonville, FL
go go travel scooter works great
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Waycross, GA
Excellent 5 star service. Very pleased with the installation of our lift.
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Ormand Beach, FL
Called them and set up an service call for the next day. My chair lift needed a battery which they replaced. Answer a few questions that I had .although they are more than 90 miles from me they came the next day. Thank you for the quick response for my chair replacement batteries
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Jacksonville, FL
Excellent, friendly, knowledgeable staff. A pleasure to work with!
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Jacksonville, FL
Only met Alex but was very impressed he is a good man. You should give him a raise. My sister knows about the install crew and was very complementary of them as well. Thanks for your services in this difficult time.
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Perry, FL
Good product. Responsive service
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Ponte Vedra, FL
Very helpful identifying and resolving the problem.
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Jacksonville, FL
Great company to work with. They get the job done. Return calls. Take the time to patiently answer all your questions. Wish I'd started with them when I originally bought my lift. Plus, family run business.
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Jacksonville, FL
Solid and by it Well. Spent time w us to fully understand so we would buy right product.
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Lake City, FL
Very Professional, Clean up after the work is done. Staff very knowledgeable about equipment and installation.
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Atlantic Beach
Your sales representative Alex was excellent in all aspects of the process, including selecting the best product for our situation and getting it installed quickly. We felt he cared about us and wanted to do his best to satisfy our needs.
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jacksonville, FL
Jim and staff are great and honest people! Always willing to go the extra mile to make sure I'm well taken care of. Thanks you Jim!
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Jacksonville, FL
The 101 Mobility professional team is excellent and provides outstanding service and support in every aspect from the first phone call to scheduling my service and through my schedule changes (twice) and follow up!
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Ponte Vedra, FL
The employees are honest, knowledgeable, and customer oriented.
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Jacksonville, FL
Prompt, professional and friendly.
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Ponte Vedra Beach, FL
Very professional
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Glen Saint Mary, FL
Your service was prompt, friendly, informative and helpful. I recently went to my doctor for a follow up after using the scooter rented from you. He informed me that my condition is improved and I'm on the mend. My doctor asked where I rented the scooter and had not heard of you. I gave Doctor Namen your name and that your facility is right around the corner from his office. I have another appointment in two weeks and I will leave your business cards with him. He would like to inform his patients of your services.
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Waverly, GA
101 Mobility was very professional and determined in their effort to install our vertical platform lift. We are so grateful for their service. They certainly made my life easier. Karen McLawhorn
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Jacksonville, FL
Availability
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Callahan, FL
Your people were quick and thorough. Very pleased with our ramp
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Jacksonville, FL
You seem to have all the items necessary and they are clean and in good condition
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Montgomery, TX
Knowledgeable staff, very friendly and not pushy to buy, they wanted you be comfortable, and knowledgeable about the products you were looking at. They even wanted you check others dealer, giving names of other dealers in area. Very happy.
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St. Augustine, FL
rvice was excellent
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Palm Coast, FL
Dealer had patience, knowledge, and product was what we were looking for.
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Jacksonville, FL
I am pleased with the product and installation.
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Saint Augustine, FL
thank you for requesting my input......have been looking for a way to let you know how impressed and pleased i have been with the response and service of your office person, Nicole, and your service people, jim and Bryant........each of them was professional, friendly, and very competent........servicing these Acorn stair lifts has been a months long search.....Jim and Bryant took care of it within an hour.......so happy to have found you! happy to recommend your service anytime.......kathleen woolley
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Staff very friendly and helpful....
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jacksonville, FL
I love the scooter....great product...so far so good...
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Lake City, FL
Great effort and service!
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Monroe, FL
I have made purchases at the 101 Mobility store in Jacksonville Florida (scooter Lift for back of automobile) and I purchased a new scooter from the 101 Mobility store in Braselton GA. I was surprised that the 101 Mobility store in Braselton does not offer scooter maintenance. I had another scooter that I wanted to get serviced and batteries checked and they informed me they did not do that. I would think that a place that sells scooters would also service them. However, the staff was friendly and nice.
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Jacksonville, FL
I called and within a day you had service people out to repair a used chairlift. The appointment was at 1:00 and they arrived exactly at that time. A new sensor board needed to ordered and was in within a week. Also your service men didn't try to sell me on a new lift. I really appreciated everything done in such a timely professional manner. You will be the only company I will refer people to
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Jacksonville, FL
From my first call earlier in the week, I received straightforward honest advice. 3-4 weeks ago a motorized wheel chair was the very last thing that I thought would be needed. Everyone that I spoke to provided me with a clear roadmap as to what needs were today, and what I might be looking at 3-5 months from now. we have total confidence in these folks and will calling back for additional mobility issues.
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Middleburge, FL
The staff is knowledgeable, and they respond to calls and messages the same day. They are more interested in what the customer needs than in making a big profit. The owner himself researched which product would be the best for us then negotiated with the manufacturer on our behalf to get the best price. He also came to our house and spent considerable time learning about our situation and needs. I would HIGHLY recommend 101 Mobility to anyone needing assistance in the purchase of residential lifts for the disabled.
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Jacksonville, FL
The scooter made it possible for me to do more than I have been able to do before. I was able try the different models so that I got the right one for me. I had thought that a three wheel model would work but after testing both I found a four wheel would work best for me.
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Jacksonville, FL
Salesman was very curious and knowledgeable. The only issue I have is there is no service on the weekends.
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Jacksonville, FL
The workmen were here when they said they would be. They had the 26 foot ramp up in 45 min. Then they let me test it with the 3 wheel electric cart we were going to use on it. They were fast with putting it together but they took the time to make sure it was put in right and level. I was so impressed with their ability, workmanship, and politeness
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Palm Coast, FL
Very friendly staff and helpful service. Thanks
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Palm Coast, FL
Very responsive to my pool lift interest for my wife. Visited our home to review are needs and what lift would work well for us. Instillatiion was on schedule and went smoothly. Highly recommend 101 Mobility.
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Jacksonville, FL
Excellent work on installation of vehicle lift. Friendly service and extremely customer centric.
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Jacksonville, FL
Overall service!!
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Jacksonville, FL
Service was easy. We took my lift in learned that the motor was broke and since my lift was 12 years old, it would cost as much to repair as getting a new one. They charged 1/2 deposit and balance on delivery. They put 2 men on the service, to help me out. When I scheduled the appointment, I had a very senior moment and forgot we had pick up at pre-k. They only had a 1/2 hour to do a hour and half to 2 hour job. It was so nice to have someone care.
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Friendly and knowledgeable
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Jacksonville, FL
We would definitely recommend you to others. Your help in choosing the right chair for my husband and your prompt delivery was a blessing to us.
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Jacksonville, FL
SERVICE IS EXCEPTIONAL. STILL LEARNING ABOUT THE POWER CHAIR BUT AT THIS POINT, I LIKE EVERYTHING ABOUT IT. THANKS! ROSCOE.
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Jacksonville, FL
Wonderful Company to do business with! A quote was sent to my email for verification for Social Security and have a Doctor's note stating that it is medically necessary for me to get a Scooter. Nichole gave me information on the phone the day before I visited the 101 Mobility store. The "Pride" GoGo Scooter was in store for me to ride and try out. Wonderful! There were several scooters. In store for anyone could buy, off the floor. Servicemen showed me important features on my GoGo Scooter before they left, very pleasant experience! The price was $480. Cheaper than a competitor selling the same Scooter. I paid for this Scooter - Medicare had nothing to do with my purchase! BUY At 101 Mobility Store !!
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Jacksonville, FL
The lift is easy to use. Nikki is so kind and easy to talk to and work with. Jim was so pleasant with my husband in getting measurements perfect. The gentleman who did the install was so kind and patient in explaining everything and also, thank you for your service.
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Jacksonville, FL
Nice service
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Jacksonville, FL
The products were top of line looks and durability service was flawless. Enjoyed my dealings with whole company real professional
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Jax Beach, FL
They are tailor made to meet our needs. Staff is caring and terrific!
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Daytona Beach, FL
Jim did a great job in finding the right solution for our property. He worked for months with our hotel, the manufacturer, the city, architects, etc to make sure it would work.
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Ponte Vedra, FL
Wet professional and knowledgeable about their products
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Jacksonville, FL
Everyone was very helpful and pleasant. the location was very convenient for me also.
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Ponte Vedra Beach, FL
You came when you said you would. You did a nice job of setting up the ramp
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St. Augustine, FL
You helped replace a serious broken part with the Harmor people and got it for me under warranty, very good people
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Flagler Beach, FL
You have the ability to see and try out the product before buying. Sales personnel were very knowledgeable about their products and demonstrated assembly and disassembly.
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Jacksonville, FL
Very professional team that understood our needs.
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Jacksonville, FL
Lift chairs top quality. Very friend employees.
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Fleming Island, FL
Your services and products are great . Thank you for all youve done. Thank you, Greg
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Jacksonville Beach, FL
An honest and hardworking "old fashion" company, the kind you rarely see anymore!
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Jacksonville, FL
Jim was very helpful in providing me with information and comparisons, going the extra mile to make phone calls and do research to answer all my questions. He also kept me informed about delivery day and time. The delivery people were professional and did a great job of unpacking, placing and explaining how the chair works. What a relief to have all of that handled for us. My 95 year old father loves his new chair!
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Green Cove Springs, FL
Jim Sox was great to work with.
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Provided excellent customer service
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Jacksonville, FL
101 Mobility took excellent care of my needs. They were friendly and courteous and I would definitely recommend them in the future.
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St. Simons Island, GA
Responded very quickly to my request for service on my unit. Replaced flooded unit within days.
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Jacksonville, FL
Accommodating staff.
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Green Cove Springs, FL
Great job!!!
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When the scooter didn't work some one came within a half an hour to bring me a new one.
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Jacksonville
The customer service was outstanding! They didn't have the scooter that I was interested in stock, but were able to find one at another location and have it on hand in under a week. The staff at 101 mobility took ample time to explain the features of my scooter and best practices. And while I've only had my scooter for a few days, I am incredibly pleased with its performance thus far.
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Jacksonville, FL
101 Mobility came out to assess the location, gave a good ballpark estimate, provided a quote, contract and installed within 2 days of the initial request. They provided exactly the solution we needed at a cost well below that of competitors, thanks to a solution they suggested.
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Greencove Springs, FL
Freedom is what I like !! Easy to use and to get it on ramp love this hole set up.
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Palm Coast, FL
You are awesome!!!
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Jacksonville, FL
Excellent products...excellent and informative sales staff.
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