101 Mobility Jacksonville Reviews


Jacksonville, FL
Quick turn around, willingness to help. I use to work at 101 Mobility and this office keeps true to the philosophy put forth

Jacksonville, FL
The product has worked great for us so far. Mike & Justin were real pleasant to work with & did a nice job installing the chairlift, however, would have liked to have seen better alignment of the brackets to the stairs & the screws holding the brackets put in at more of a 90 degree angle to the stair trends. Otherwise an excellent job of installing the chairlift. We look forward to Mikes return to take care of the scratches on the rail from shipping & installing the remote carrier downstairs. He says he’s waiting on the paint which was on back order.

Ponte Vedra
Thank you for always being so kind and attentive to my mother’s needs in regards to her two chair lifts. She raved about Justin on a recent service visit. I have to call about an ongoing concern tomorrow - but I do so knowing you will be willing and able to address the issue. My family and I greatly appreciate 101 Mobility in this time when Momma’s health is not her greatest resource. Thanks again!

Amelia Island, FL
Lift working great so far, great relief for wife and stairs, thank you, good job. [NAME REMOVED]

St Johns, FL
I love the chair! It’s helping making transitioning so easily, from sitting to standing and vice versa! Everything at a touch of a button!! Hide away cup holder, great!! A the Charging phone options is definitely a plus!!! Jim and Mike were phenomenal!! A 10 isn’t enough to rate 101 Mobility!!! Excellent customer service! Thank you so much!!!

St. Augustine, FL
Both great!!

Jacksonville, FL
Whole experience was professional, stress free and so easy. The product seems to be good just haven’t used it much yet.

Ponte Vedra, FL
Best in class.

St. Augustine, FL
I love the "lift" since I do not have to trudge up stairs with groceries. This has helped my back problems greatly. Also, anytime I have needed service, they are able to get right to it.

St Johns, FL
Sales and installation was very friendly and professional and fast!

Ponte Vedra Beach
Great service, great product

Jacksonville, FL
People are very personal and care about the products they install and rake care of. I trust them as they are very knowledgeable.

FL
Excellent service with friendly sales personnel. Installation occurred without any problems and I was given operating instructions on the car lift.

St Johns, FL
Excellent customer service

Jacksonville, FL
High quality products and professional installation.

Jacksonville, FL
Products (chairlifts ) are top of the line....you responded to our calls rapidly and were precise and quick with full info. on the product as well as straight forward on your pricing....once the order was placed, installation proceeded rapidly and you were very flexible in working with the carpet installers for our stairs

Waycross, GA
Excellent, professional service every time we utilize their service. Love taking my vehicle to them. Reasonably priced and excellent friendly attitude. So grateful for their service!

Jacksonville, FL
Very happy with the service.

Jacksonville, FL
I like the quality of the products at 101 Mobility and its staff! The staff really cares about the people it serves! It always works hard to meet the needs of the customer and is always pleasant to deal with! I appreciate all this staff has done for my family and for me!

Mike was terrific and knowledgeable about the equipment we were looking for. I really appreciated the warm tone while I was trying to figure out what we needed and how it would work for us.

Jacksonville, FL
They work good and know how to fix them.

High Springs, FL
What a great find this business is! Knowledgeable, helpful, smart, organized. We were so pleased with the information provided and the chair purchased.

Palm Coast, FL
When I call - for ANY reason - I am treated with pleasantness and respect. When they arrive for service they are polite, and helpful. A very good company and I hope they always stay this way.

Jacksonville, FL
They provided a quick response getting a temporary chair lift installed.

Jacksonville, FL
101 MOBILITY WAS ABLE TO ADDRESS OUR NEEDS AND PROVIDE INSTALLATION IN ACCORDANCE WITH OUR TIMELINE.

Jacksonville, FL
Good quality, affordable, very nice family to work with

Jacksonville, FL
I very much like the several products and services I have had by them. They are excellent. I am very pleased with 101 Mobility. Not only do they offer the best possible product and services, they also well educate the customer about what to look for in meeting their needs. I will always look to 101 Mobility for any such need. No one can serve and educate you better than they do. I am absolutely pleased.

Jacksonville, FL
Convenient and easy to use.

Jacksonville, FL
They were able to repair damages perfectly

Ocala, FL
I really appreciate all that Jim Soka has done for me. This was probably the easiest purchase I had made in a long time. I did not know where to turn or what to do for my husband who just had his leg surgically removed. After speaking with Jim I felt as though I could handle the other necessary requirements before he came home from the hospital. From ordering through the installation of our stair lift went so smooth with his help and the help of his brother Mike and his associate. I would highly recommend your company and your services to all our friends and associates. Keep up the great customer service you have provided to me. I am so grateful for your help.

townsen, GA
It is so user friendly and comfortable.

St Johns, FL
Quick response, very professional, highly recommend..

Yullee, FL
I like that they give you a week to see if you like the car and they stand behind it after we got ours the ramp quit working they sent the parts to my mobility place of choice and fixed it at no charge to me they really stand behind their cars

Jacksonville, FL
Good communication with staff excellent repair results and good price

Neptune Beach, FL
Professional sales visit. No pressure. Easy install. Mother so happy!!😍

St. Johns, FL
Associates were extremely kind and accommodating and professional. My rental product is in perfect condition

Ponte Vedra, FL
The stairlift makes it possible for my 90-year-old father to live with us instead of being in a nursing home. It is truly a godsend.

Ponte Vedra, FL
JIm in the office and the installers were gems. They did everything they said they were going to do.

Micanopy, FL
101 mobility is a very professionally run business. We needed a chairlift to make it easier for my wife to get upstairs. Jim Sok sent Alex out right away. He explained everything to us thoroughly and then we purchased the chairlift. Alex came back with his equipment and accurately measured our curved staircase for the chairlift. Just a few short weeks later Alex and Mike came out and installed the chairlift. They did an excellent job and the chairlift fit perfectly. They extensively explained the operation of it and showed us how to operate it. The chairlift has made a huge difference in getting up and down the stairs. Thanks Jim, Mike and Alex. Paul

Middleburg, FL
Our first time to request service from your company. Very pleased with the service call from Mike. He was friendly and let us know exactly what needed to be done to fix our chair lift. We are now waiting for the part to come in and be installed. Looking forward to the install and meeting with Mike again. Also talked with Jim on the phone about ordering the needed part, and he was very helpful. Thank you!!!

Jacksonville, FL
The service people came when they said they would. They were very pleasant and helpful and cleaned up when they finished.

Palm Coast, FL
A very knowledgeable company, good staff, and very helpful when called for assistance whether it be because of what they did or what we did LOL. Thank you for always being there for us.

St Augustine, FL
We were working out of state with your company. They made it very easy to have the chair lift removed and taken away.

Jacksonville, FL
Fast and good work,Very Professional .

Jacksonville, FL
The professional attitude and knowledge of the service techs were outstanding. They were not only very professional but you could feel the concern that the chair lift ran good for you. I would have them in my home anytime..

Jacksonville, FL
Very happy with the product, very useful and comfortable. Thank you.

St Augustine, FL
Honest presentation of the options. Worked with me to get the best price for what we needed. Installation was well done. Operates great.

Jacksonville, FL
The Equipment is very good quality and the staff is very helpful and friendly.

Jacksonville, FL
Just had installed but so far so good.

vilano beach, FL
Friendly and honest

jacksonville, FL
Excellent service. Thank you.

St. Johns, FL
JIM WAS KNOWLEDGEABLE, FRIENDLY, AND WILLING TO EXPLAIN AND RESEARCH HOW WE COULD GET WHAT WE WANTED.

St Augustine, FL
Awaiting the estimate on the costs of finishing the chair restoration on our rental house and the cost of installing either one chair and /or two in our home residence. tx, R.J

St. Augustine, FL
I love, love, love the lift that was installed at my house last week. It is great to bring the groceries that I purchased for the week up at one time in the lift & not to make many trips up & down stairs with my back problems. Also, I can get rid of so much clutter in the house by not having to carry things down stairs.

St. Augustine, FL
Responsive, timely, resonable, competent

Jacksonville, FL
go go travel scooter works great

Waycross, GA
Excellent 5 star service. Very pleased with the installation of our lift.

Ormand Beach, FL
Called them and set up an service call for the next day. My chair lift needed a battery which they replaced. Answer a few questions that I had .although they are more than 90 miles from me they came the next day. Thank you for the quick response for my chair replacement batteries

Jacksonville, FL
Excellent, friendly, knowledgeable staff. A pleasure to work with!

Jacksonville, FL
Only met Alex but was very impressed he is a good man. You should give him a raise. My sister knows about the install crew and was very complementary of them as well. Thanks for your services in this difficult time.

Perry, FL
Good product. Responsive service

Ponte Vedra, FL
Very helpful identifying and resolving the problem.

Jacksonville, FL
Great company to work with. They get the job done. Return calls. Take the time to patiently answer all your questions. Wish I'd started with them when I originally bought my lift. Plus, family run business.

Jacksonville, FL
Solid and by it Well. Spent time w us to fully understand so we would buy right product.

Lake City, FL
Very Professional, Clean up after the work is done. Staff very knowledgeable about equipment and installation.

Atlantic Beach
Your sales representative Alex was excellent in all aspects of the process, including selecting the best product for our situation and getting it installed quickly. We felt he cared about us and wanted to do his best to satisfy our needs.

jacksonville, FL
Jim and staff are great and honest people! Always willing to go the extra mile to make sure I'm well taken care of. Thanks you Jim!

Jacksonville, FL
The 101 Mobility professional team is excellent and provides outstanding service and support in every aspect from the first phone call to scheduling my service and through my schedule changes (twice) and follow up!

Ponte Vedra, FL
The employees are honest, knowledgeable, and customer oriented.

Jacksonville, FL
Prompt, professional and friendly.

Ponte Vedra Beach, FL
Very professional

Glen Saint Mary, FL
Your service was prompt, friendly, informative and helpful. I recently went to my doctor for a follow up after using the scooter rented from you. He informed me that my condition is improved and I'm on the mend. My doctor asked where I rented the scooter and had not heard of you. I gave Doctor Namen your name and that your facility is right around the corner from his office. I have another appointment in two weeks and I will leave your business cards with him. He would like to inform his patients of your services.

Waverly, GA
101 Mobility was very professional and determined in their effort to install our vertical platform lift. We are so grateful for their service. They certainly made my life easier. Karen McLawhorn

Jacksonville, FL
Availability

Callahan, FL
Your people were quick and thorough. Very pleased with our ramp

Jacksonville, FL
You seem to have all the items necessary and they are clean and in good condition

Montgomery, TX
Knowledgeable staff, very friendly and not pushy to buy, they wanted you be comfortable, and knowledgeable about the products you were looking at. They even wanted you check others dealer, giving names of other dealers in area. Very happy.

St. Augustine, FL
rvice was excellent

Palm Coast, FL
Dealer had patience, knowledge, and product was what we were looking for.

Jacksonville, FL
I am pleased with the product and installation.

Saint Augustine, FL
thank you for requesting my input......have been looking for a way to let you know how impressed and pleased i have been with the response and service of your office person, Nicole, and your service people, jim and Bryant........each of them was professional, friendly, and very competent........servicing these Acorn stair lifts has been a months long search.....Jim and Bryant took care of it within an hour.......so happy to have found you! happy to recommend your service anytime.......kathleen woolley

Staff very friendly and helpful....

jacksonville, FL
I love the scooter....great product...so far so good...

Lake City, FL
Great effort and service!

Monroe, FL
I have made purchases at the 101 Mobility store in Jacksonville Florida (scooter Lift for back of automobile) and I purchased a new scooter from the 101 Mobility store in Braselton GA. I was surprised that the 101 Mobility store in Braselton does not offer scooter maintenance. I had another scooter that I wanted to get serviced and batteries checked and they informed me they did not do that. I would think that a place that sells scooters would also service them. However, the staff was friendly and nice.

Jacksonville, FL
I called and within a day you had service people out to repair a used chairlift. The appointment was at 1:00 and they arrived exactly at that time. A new sensor board needed to ordered and was in within a week. Also your service men didn't try to sell me on a new lift. I really appreciated everything done in such a timely professional manner. You will be the only company I will refer people to

Jacksonville, FL
From my first call earlier in the week, I received straightforward honest advice. 3-4 weeks ago a motorized wheel chair was the very last thing that I thought would be needed. Everyone that I spoke to provided me with a clear roadmap as to what needs were today, and what I might be looking at 3-5 months from now. we have total confidence in these folks and will calling back for additional mobility issues.

Middleburge, FL
The staff is knowledgeable, and they respond to calls and messages the same day. They are more interested in what the customer needs than in making a big profit. The owner himself researched which product would be the best for us then negotiated with the manufacturer on our behalf to get the best price. He also came to our house and spent considerable time learning about our situation and needs. I would HIGHLY recommend 101 Mobility to anyone needing assistance in the purchase of residential lifts for the disabled.

Jacksonville, FL
The scooter made it possible for me to do more than I have been able to do before. I was able try the different models so that I got the right one for me. I had thought that a three wheel model would work but after testing both I found a four wheel would work best for me.

Jacksonville, FL
Salesman was very curious and knowledgeable. The only issue I have is there is no service on the weekends.

Jacksonville, FL
The workmen were here when they said they would be. They had the 26 foot ramp up in 45 min. Then they let me test it with the 3 wheel electric cart we were going to use on it. They were fast with putting it together but they took the time to make sure it was put in right and level. I was so impressed with their ability, workmanship, and politeness

Palm Coast, FL
Very friendly staff and helpful service. Thanks

Palm Coast, FL
Very responsive to my pool lift interest for my wife. Visited our home to review are needs and what lift would work well for us. Instillatiion was on schedule and went smoothly. Highly recommend 101 Mobility.

Jacksonville, FL
Excellent work on installation of vehicle lift. Friendly service and extremely customer centric.

Jacksonville, FL
Overall service!!

Jacksonville, FL
Service was easy. We took my lift in learned that the motor was broke and since my lift was 12 years old, it would cost as much to repair as getting a new one. They charged 1/2 deposit and balance on delivery. They put 2 men on the service, to help me out. When I scheduled the appointment, I had a very senior moment and forgot we had pick up at pre-k. They only had a 1/2 hour to do a hour and half to 2 hour job. It was so nice to have someone care.

Friendly and knowledgeable

Jacksonville, FL
We would definitely recommend you to others. Your help in choosing the right chair for my husband and your prompt delivery was a blessing to us.

Jacksonville, FL
No surprise fees Very courteous Very professional

Jacksonville, FL
SERVICE IS EXCEPTIONAL. STILL LEARNING ABOUT THE POWER CHAIR BUT AT THIS POINT, I LIKE EVERYTHING ABOUT IT. THANKS! ROSCOE.

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