101 Mobility Kansas City Reviews


Parkville, MO
Quality stair lift along with incredible customer service and implementation team! Great company to work with!!

Lees Summit, MO
Excellent product excellent service very kind service department real pleasure doing business with you! Nawassa Raines! 7/29 /2021. Thank you so very much, !

Olathe, KS
The quality of the materials and the professionalism of the installers were outstanding

Oak Grove, MO
Helpful staff and excellent scooter

Louisburg, KS
Quality and service

Overland Park, KS
Good communicator (Jen Price), great team to install

Lenexa, KS
Great service. Fast response. I have already recommended to several people!

Levenworth, KS
Easy process to order and have the stair lift installed. Looks good, functions well and feels very solid and comfortable.

Overland Park, KS
So far ,so good!! Enjoying the convenience of my chair!!

Hutchinson, KS
Chair works fine, wife likes it. Installation neat and clean.

Louisburg, KS
The people who we have been in contact with are polite, knowledgeable and a pleasure to work with. The chair life makes all our lives easier, my brother--who uses it, his girlfriend and I who no longer have to struggle to get him up and down the stairs.

Wichita, KS
He was very nice. Only took a few minutes to fix.

Odessa, MO
The sales crew was great as was the installation team. We really like the Bruno system we purchased.

McPherson, KS
Very helpful and informative. Went above and beyond to answer all of my questions " and there was several". Thanks again !

Tonganoxie, KS
Unfortunately this is the second time we have had to use 101. The first time was when my father fell and broke his hip resulting in a replacement, therefore making it difficult for him to walk up and down the stairs on his own. 101 was fast, friendly and up front in regards to the products they had available and installed the system quickly so that my dad could return home and live on his own again. Fast forward two more years and we had a friend who broke both feet and was unable to make it upstairs in his home without scooting up and down on his back side. Again the team answered our call for assistance and was quick to respond. The first time we bought the system outright and the most recent we did a rental. Many options, great response and quality equipment without a bunch of unnecessary extras that will bleed the customer dry. Hope not to work with you again but.... If I have someone in need I know who to call!

Mulvane, KS
thought your coustomer service was great, questions answered and demonstration informing. Your rep was kind and easy to work with. thank you

Shawnee, KS
they get the job done

Newton, KS
I can go downstairs and upstairs all day long without hurting my knees. I had to back down the stairs to be able to get the laundry done. My husband was worried I would fall. It operates smoothly and I feel safe with the seat belt. The price is reasonable and it's American made. I Like that your company does It all from installation to repair. Going up and down used to wear me out, this stairlift has improved my quality of life.

Overland Park, KS
All the people were very professional. Our stair lift is wonderful. Thank you!

OP, KS
Product is made in U. S. A.

Olathe, KS
Very nice customer service. Very nice man who did quote. very nice workers who put the unit in .. all around great ... easy to work with business........ i would not hesitate contacting them at all....

Wichita
The lift works well

Belton, MO
My husband is 92 with knee and back problems. I am 78 and have surgery in both knees and one hip to look forward to 🤣. We live in a home that has 4 floors. Need I say more

Lawrence, KS
Efficient,informative,timely,available for questions,friendly understand what needs to be done and carries it out.

Overland Park, KS
101 Mobility was very pleasant and efficient. They worked with me on install dates. I would recommend

Basehor, KS
Your servicemen and installers were very professional and pleasant.

Kansas City, MO
The stairlift is very nice, seems to be sturdy and good quality. It has made our life a million times less stressful, allowing safe access to our entire living areas. More impressive are the people at 101 mobility. ALL of my dealings have been very professional and positive. Any questions or concerns are responded to quickly. Bill who came to give us an estimate and introduce us to the product was very knowledgeable and friendly and his explanations were clear. This first contact was one of the main reasons we chose 101 mobility. An excellent first impression, he demonstrated that he cared about our situation and not just there to make a sale. Jon who installed the system was very nice, he worked quickly and the job was very professional. He ensured everything was working properly before he left. We had one remote that was not working, he came back and reprogrammed it and was equally friendly and efficient. I have spoken to a few other employees by phone and text messages and everyone was very nice. You cannot go wrong dealing with this company.

Kansas City, MO
They did a great job. Very responsive to questions and provided a great solution for our project. Installers were polite and worked quickly.

Lawrence, KS
Excellent customer service. Quick and professional installation. Stair lift runs comfortably and efficiently.

Mcpherson, KS
I like everything about it as does my wife. The only thing I would like to see is the chair being able to swivel at the bottom of the stairs as well as at the top. Other than that it's a home run for us.

Overland Park, KS
They are just a phone call away

El Dorado, KS
It makes it alot easier going up and down thre stairs

Lees Summit, MO
So far really like the product.. their customer service was great. They helped get lift installed on a very short time line. And did it with a smile.

Basehor, KS
The equipment is doing quite well and we are very happy. The installation was quick and professional.

Liberty, MO
Very well made, safe products!

Lonejack, MO
Customer service was excellent. Very friendly, product knowledge was great. Thank you!

Parker, KS
Friendly and qualified staff from first phone call to final installation. Highly recommend!

DeSoto, KS
Product seems very well made, salesman and installers all extremely professional and customer service oriented. Pricing was reasonable. Will be highly recommending people in the market to go with 101 Mobility in Overland Park, Kansas. We also just purchased a lift chair for my mother in law from 101 mobility and again they are extremely courteous and professional. Well done to the folks at 101 mobility.

Lake Quivira, KS
Absolutely, the BEST experience imaginable from beginning to end. Customer service exceeded ALL expectations and several members went 'above and beyond' to answer questions, gather information, and provide a truly exceptional experience. I would whole-heartedly recommend 101 Mobility. Their attention to detail, follow through, and friendliness are outstanding.

Shawnee, KS
The staff is super friendly and knowledgeable. They know the ins and outs of their equipment. And they can help decide which piece of equipment that would be best for you. I would highly recommend this company.

Olathe, KS
Great experience! So very helpful during a stressful time.

Leawood, KS
the product is working properly, and the installation was professional and looks good

Overland Park, KS
The speed with which the lift was completed & the fact that everything was explained in detail!

Olathe, KS
It was a wonderful purchase and gives me peace of mind!!!!

Kansas City, MO
You have everything I need and are quick to deliver to my home and install necessary equipment.

Lenexa, KS
Great people and quality products

Leawood, KS
Very good to work with

Lenexa, KS
Fantastic service. Great product.

Kansas City, MO
Fast service and quick and efficient installation . Installers friendly too and wore masks ! The stair lift works great. Even used it to bring up a watermelon. Our 100 year old Mom likes it but said it's too slow.Ha.

Lees Summit, MO
Very friendly sales person and well equiped show room.

Paola, KS
It works great and it was easy. Good salesman and installers. plus Made in USA

Independence, MO
We got the feeling that you are interested in more than than the Kaching of the cash register. Your employees seem to be skilled and caring. Our experience with you was pleasant.

Louisburg, KS
Excellence from all concerned in this great company to showroom, warehouse and final installation. I had a difficult installation which was handled with ease by talented and knowledgable technicians. Remember It's not what you pay its what you get. Bruno Staitlifts & 101 Mobility Is a winning combination. I'm extremely pleased with my purchase. Thanks to my new stairlift I'll be able to stay in my home for many years to come.

Wilson, KS
Good quality, nice looking, level, no sharp edges, professionally installed by friendly employees who cleaned up everything before leaving.

Independence, MO
Very nice product

Kansas City, MO
My husband is very satisfied with the lift and I am as well. It fits perfectly on the staircase and leaves room for me to pass. Very Satisfied.

Overland Park, KS
Great service and great people to work with!

Liberty, MO
Works great! Great Installers! Cleaned up after themselves. Awesome!!!!

Edwardsville, KS
I am pleased with my chair. It is everything I need and more. I am very happy with the service received was impeccable.

Liberty, MO
It looks good and easy to use

Olathe, KS
This is such a great service! I never realized how much it is needed until my father needed help with his mobility to stay in his home.

Gladstone, MO
They met our needs exactly with no sense of pressure. They were there to serve.

Overland Park, KS
The service was very impressive. Bill Swartch , was very professional, understanding and knowledgeable. His was very quick in responding had all the answers and was ready to accommodate our need . As far as product is concerned we are very happy, it is of good quality and easy to use .

Lee's Summit, MO
Great customer service and patient too. Educated me without pushing. Thanks

Kansas City, MO
I am very pleased with my stair lift and the professionalism of the installers. I was surprised what they could do in a tight space and it exceeded my expectations. The equipment looks well-made and sturdy and I like the idea of it being American-made. I highly recommend this company.

Olathe, KS
Best product, great installation, by the nicest people!

Leavenworth, KS
So far everything is working fine.

Shawnee, KS
The staff is very knowledgeable and friendly

Lawrence, KS
We are very happy with the lift that was installed for my mother’s home. It enables her to be in her own home, It was recently damaged and the service to get it repaired was swift. We are very happy with the service and the product.

Kansas City, MO
Great customer service and always serving out Veterans in a timely manner!

Olathe, KS
I appreciated your quick response and installation of the stair lift and our need was pretty much immediate. Thanks again, Bob [LAST NAME REMOVED]

Kansas City, MO
Product works fantastically and the installer was quick and knowledgeable about what he was doing. They were 100% willing to work with me since it was a new build and they made the process extremely smooth.

Overland Park, KS
Jennifer was fantastic to deal with. She is very customer satisfaction oriented, is thorough and knowledgeable. The price for the Golden chair we rented was very reasonable, and the fact they did free delivery and pickup because of our close proximity was a very thoughtful and nice touch to their service. I had not heard of 101 Mobility before we had a need to rent this chair, and was highly satisfied with them. I have already mentioned 101 Mobility to several people, and shared our very positive experience.

Kansas City, MO
Personal service, great staff nd a wonderful product.

Overland Park, KS
We have a curved staircase. The installation was on time and The installers were efficient and professional. The stairlift works great. It has been life changing for my wife. While it was fairly expensive it was much cheaper and more convenient than moving to a one story house.

Platte City, MO
Very pleased with the installation, Had one problem, but they got right to it and took care of. I would highly recommend 101 Mobility for there chairlifts. Sincerely Fred Elliott

Olathe, KS
Everyone was very nice and patient. I have not tried the lift yet. My knees are not dependable and I haven't ventured on them. [NAME REMOVED].

Raymore, MO
Easy to do business with. Knowledgeable, flexible, and meets commitments.

Lawrence, KS
The people at 101 Mobility were terrific to work with. They were very helpful and accommodating. The man who installed the stairlift was polite and left the work area spotless. Thank you for a great job!

Belton, MO
The stair lift is perfect for our need. We are very pleased with the product and the installation. The installers were very professional.

Shawnee, KS
A fine product and straight shooting promotion

Overland Park, KS
Everyone was nice. Very professional and confident about their products. I felt a part of a small family that I trusted would care for my lite rider and me in the future. The scooter has been heavier than imagined, difficult to get in/ out of my vehicle. It hasn’t been used as much as I’d liked.

Overland Park, KS
Very professional and everyone takes the time to answer any questions we have had on the products we are installing in the home. Quickly installed the ramp in the garage and cleaned the area following the installation.

Overland Park, KS
High quality. (Both)

Overland Park, KS
Very fast response time, two days until installed and working. More than satisfied with sales and the installation. Everyone was a delight to work with. I call the stairlift my geriatric ski lift.

Spring Hill, KS
Great with working with customers needs.

Baldwin, KS
In our previous house we had a chair-lift system provided by a different company. They had only one office: in Florida. Our contact with them was mostly limited to phone calls they made demanding $500 per year for a "warranty". When we bought our current house, we contacted 101 Mobility due to their good consumer ratings. We did not even consider the other company. Bill came out to our new house from 191's Lenexa office and worked with us to plan the chair-lifts. He provided us with several options, from which we selected one of the least expensive. Not long thereafter a crew from 101 installed four straight rails and four chairs (for two sets of stairs with 180 degree switchbacks. It only took them four hours. My wife and I inspected the systems, and the crew fixed one minor glitch. So far we are very satisfied. I would have like the cost to be less, but personal attention, customer ratings, and a nearby office were more important.

Leawood, KS
The stair-lift is doing everything the promo promised it would do. I really like the ease of movement it provides for me to my basement. Thank you!

Blue Springs, MO
Excellent personal service. On time every time.

Kansas City, MO
Thank you for being so flexible and accommodating of our sense of urgency. The entire staff was great to work with.

Kansas City, MO
Very knowledgeable about a good product. Haven’t had to use customer service yet but sure it will be of the same caliber.

Excelsior Springs, MO
Good options to choose from. Liz and the install team were very knowledgeable and helpful and worked hard to accommodate our requests. We are very pleased!

Kansas City, MO
Very satisfied with product and services

Stillwell, KS
the quick response to our needs , attention to detail, & outstanding service was so appreciated. my primary contact Liz Stewart has been very professional & knowledgeable. Liz is an asset to your company. we will definitely refer &/or use 101 Again. thanks to the whole team that assisted us.

Olathe, KS
I have only had two transactions with 101 Mobility yet I could not recommend them more! Because of 101 Mobility my mother was able to enjoy the last years holidays with my wife an I. We rented a wheel chair ramp that gave us the ability to finally get my mother into our home. They gave me an excellent price on my rental over an extended period which allowed us to bring my mother over multiple times. This year we decided to purchase the ramp and I immediately went right back to 101 Mobility and got the best price ever. 101 Mobility is the best and I am now blessed with being able to bring my mother over any time I want.

Manhattan, KS
Beautiful, extremely strong, quiet: QUA:ITY

Blue Springs, MO
Someone responded promptly each time I contacted the company. The installer arrived on time, was courteous and efficient, explained the operation of the chair lift thoroughly and took away all packing materials. I trust they will be just as gracious if we have any problems but right now the lift is working well.

Liberty, MO
Great service by the tech and the customer service rep.

Lenexa, KS
Personal help and support from Bill and Liz and the whole staff at 101. They are suburb!

Lees Summit, MO
We enjoyed the whole transaction from start to finish. I would highly recommend you to anyone. Thanks for such get service.

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