101 Mobility Kent Island Reviews


Severn, MD
Bruno lift is great. People that worked with us were very helpful. Tom H. gave my husband his 'first time' out in quite a while... Thanks! [NAME REMOVED]

Oxford, MD
Products are well made. Service people were friendly and easy to work with.

Millersville, MD
After a fair amount of research, I had chosen the Bruno line of chair lifts. I was pleasantly surprised to find that 101Mobility had a facility where I could actually test the two current models that I was interested in. I felt it was important to actually see the actual product and allow my wife to test each. We slept on which choice was best for us and placed our order the next day. We were given the option to use our local electrician to install an AC outlet at the top of the stairs which saved us $265. Little more than a week later, two experienced installers arrived to install our chosen model. The entire installation was completed without a hitch. When my wife tested the chair it was determined that the seat needed to be lowered to allow her feet to touch the foot rest. We were then briefed on the operation of the chair with recommendations regarding parking with any alarms that sounded. One of our better investments. A recommendation to anyone interested in a chair lift, "find a company that can demonstrate the product." It is important to try it out for comfort, speed and options. The one option chosen, that allows the chair to electrically rotate when it reaches the upper level makes it much easier to exit the chair. Bruno was an excellent choice for us.

Annapolis, MD
Lee was very informative about products, services and installation. Very professional. Not pressured into making a decision. Technicians installing the lift were professional and informative as well. Took their time in educating about the operation of the lift.

Annapolis, MD
Professionally run company with family feel. Bruno stair lift is first class.

Stevensville, MD
I was so excited when I found out I could rent chair lifts and ramps. Cheryl and Lee were awesome. Lee came to my house and determined what and how their equipment would work in my house. I am having surgery which will make me unable to walk with both legs. I highly recommend both the services and the equipment!!!

Queenstown, MD
Hugh quality ramp and excellent installation! Responsive to quick fulfillment of my need.

Ocean City, MD
We like the fine service you provide

Stevensvlle, MD
The service was timely and efficiant. The installers were friendly and knowledgeable. The unit is not bulky or an eyesore. It is easy to use and Dad caught on quickly and easily. We think this is a wonderful solution to getting Dad up and down the stairs safely. Thankyou.

Ocean View, DE
The lift that I purchased will allow a wheelchair to go up, yet it was small enough to fit in my home. The people that I worked with were wonderful to work with.

Easton
The service is prompt. The people are friendly and courteous. Fees are discussed up front.

Ocean City, MD
Great customer service in the Stevensville office. Very easy to work with. Cheryl was great.

Sherwood, MD
Excellent service. Everyone in the operation was very knowledgeable and efficient. The entire experience was professional and timely.

Capitol Heights, MD
i love the service abd equipment

Bowie, MD
My work was done quickly and properly. They left the area very clean like it was when they came.

Chester, MD
Had an excellent experience with everyone from initial request of info to installation and basic customer service thereafter. Very helpful and would definitely recommend!

Severn, MD
Everything!

Bowie, MD
I can finally get upstairs without a lot of discomfort. The installation was quick and no mess was left

Bowie, MD
You are all so friendly and helpful! It's nice to know you are willing to assist customers when things go wrong with the stair lift. Excellent customer service! Tom was so thorough to make sure it was working properly before he left!!

Seaford, DE
Professional service, reasonable price and excellent response time. Installation was on time and on budget

Brentwood, MD
We are pleased with [FIRST NAME REMOVED] product and services.

Stevensville, MD
The people are professional and caring. They really go the extra mile to meet your needs. If you have a need for equipment they can find it.

Ocean City, MD
Quick response, excellent service.

Glenn Dale, MD
Your team was very competent and helpful.

Bowie, MD
I like how 1 on 1 mobility, assisted me with getting a lift for my room. They measured my room and told me about all the different lifts there are, and what fits best in my room. Also keeping it at reasonable and affordable price. Once I got funding approved, my lift was ordered and they came out and installed it in a timely fashion. Great work and also friendly workers

Severna Park, MD
The elite stair lift is comfortable and good looking! My husband said, "It's worth its weight in gold." The installation team was neat and knowledgeable. A totally wonderful experience and result!

Pasadena, MD
Great customer service and willingness to work with you for your particular needs. The installers were meticulous and Cheryl in the office answered numerous questions and calls, emailed receipts and specs (for my hoa) and was so helpful. Overall a positive experience.

Laurel, MD
We were thrilled with the quality of the ramp that we got from101 Mobility. My husband can now easily and safely leave the house and I don't have to worry anymore! The whole process from beginning to end was handled very professionally, from the visits by Lee Marks for discussion of what we needed, possible configurations and final measurements, to the construction of the ramp by Kyle and crew (I'm sorry, I can't remember his name). The best part was when Lee and Tom came back to check on an error and told us they would make it right, which they did and the ramp is now perfect. That gave me complete confidence in this company and I wouldn't hesitate to highly recommend them to anyone. Thank you so much to 101 Mobility!

Millersville, MD
101 Mobility was fantastic. They did the research to find exactly what I needed.

Salisbury, MD
The chair makes it much to access the second floor of my home. The installation was quick, and technicians were friendly and professional.

St. Michaels, MD
They whet out of there way to make my rental fit my time schedule fantastic people to deal with A+ in my book the very best Captain VIRGIL G Hobbs Junior

Rehoboth Beach, DE
101 Mobility is the only company in the area that sells and installs the Stiltz/Lifton elevators. Fast response to my initial inquiry and professional installation.

Severn, MD
Personal touch, feedback and communication is awesome, Cheryl Howard needs a raise she went way over and beyond to ensure my son needs were met.

Odenton, MD
Service is wonderful. This group of people love what they do and care about the customer. They know their product and understand how important mobility is. Thank you 101 Mobility for a job well done.

Annapolis, MD
Good product knowledge and delivered as promised

Clarksville, MD
High-quality product and great service

Annapolis, MD
You did what you said you'd do...quickly and efficiently Nice job!

Harwood, MD
Well-informed sales and installers, quality job.

Selbyville, DE
The whole process was very smooth from the measurement process to the actual installation. Appointment times were kept and all the mechanics were professional.

Rehoboth Beach, DE
The representatives were available at our convenience. They were professional and very knowledgeable. They went over all of our options in great detail and have us sound advice. And the ramp looks great!

Arnold, MD
The stair lift is working fine and the installation team was very professional and respectful of our tight schedule.

Beltsville, MD
Even though it's been less than 48 hours, I am pleased with our ramp so far. It seems to be very well put together. From Cheryl, to Mr. Marks, to the 2 young men that constructed the ramp; nothing but professionalism at its finest.

Cambridge, MD
You had the temporary ramp I needed. You were able to install the equipment the same day I requested it.

Stevensville, MD
Location, friendly and knowledgeable staff, price for rental was excellent

Easton, MD
They are responsive to our needs. They did a very good job with our railings. They are easy to contact. [FIRST NAME REMOVED] and Myrtis [LAST NAME REMOVED]

Crofton, MD
The service was fantastic! Lee came out and measured the stairs very carefully, and the installers were very helpful and took their time.

Ridgely, MD
I live in apartment and 101 mobility took my tub out and put in roll in shower for a wheelchair... They did a great job and took there time ... Also they care about what they do and i would recommend them to anyone that needs what they do... Thanks

Chester, MD
The wonderful ramp and wonderful grab bars you all installed plus additionall items replaced have been appreciated by our dad, all of us, the neighbors, friends, caretakers, nurses and regab therapists for our dad. Thanks for being very prompt, courteous, professional, efficient and all of the outstanding high quality of work.performed.

Stevensville, MD
The salespeople are well informed and flexible.They even met us on a Sunday to make sure the client felt comfortable with the product. The installment was unobtrusive and expertly done. The process from start to finish was done in a time efficient fashion. We have dealt with a number of vendors and contractors and 101 Mobility was among the best.

Odenton, MD
I contacted 101 Mobility on a weekend and heard back the same day! I was promised a quote the next day, and yes, it was provided. Once the required part arrived a few days later, installation was scheduled immediately. Tom came out and did a thoroughly professional job. Working with 101 Mobility has been, well, uplifting: prompt, professional, kind, competent service. I rank them 101 out of 100!

Stevensville, MD
Very helpful...

District Heights, MD
I'm very happy with my two ramps that I desperately needed to be able to leave my home. The service was awesome. I felt confident from the start unto the finish. Everyone I came in contact with at 101 Mobility was very professional kind and knowledgeable. The price was exceptional and everyone was right on time, they set my mind at ease. I would definitely recommend 101 Mobility to anyone in need of their services.

Temple Hills, MD
Mr. Marks was a great help through the buying process. He was very thorough with all the info, options, and recommendations. I never felt pushed to purchase anything. Mr. Marks and his crew did a phenomenal job with the instillation of our wheel chair ramp. I would recommend this company to anyone who’s is looking to make their home accessible.

St. Michaels, MD
Prompt and thoughtful installation of high quality ramp.

Easton, MD
Lee was knowledgeable and answered all our questions. Tom worked well with our carpenter and the new lift works great. Your workers came when they said they would. We will feel free to call with any problems.

Stevensville, MD
Cheryl Howard is an outstanding representative for 101 Mobility. She went above and beyond to answer my questions and get the product that best suited our needs. Tom Howard came to deliver the product ordered. He went out of his way to make sure the product we ordered was put together properly and placed where we wanted it. Tom Howard was so very personable. He seemed like an old friend!! We would highly recommended 101 Mobilty to anyone, and, if needed, we will use them again!!

Centreville, MD
sales person was very thorough,not a lot of b.s.F0llowed thru with phone calls and e-mail.Did every thing he said he would do.

Millsboro, DE
The service was superb!

Upper Marlboro, MD
Practical, ease of use and established and gave freedom to get around to my wife

Crownsville, MD
Your workmen are polite, friendly, and work late into the evening to get the job done.

Bowie, MD
Your service was quick, efficient, courteous, and solved my problem. The payment requested matched the quote received so there were no surprises or unexpected upcharges. It was a pleasure to work with you. [FIRST NAME REMOVED]

Oxford, MD
It was fast and responsive.

Bowie, MD
I like the level of customer care and service. I like the professionalism of the team. It was great to work with Lee, Tom, and Cheryl. The custom work done was very good quality, and the materials used were also of good quality.

Pasadena, MD
Substantial as advertised along with professional people. As good as it gets. WAM

Clinton, MD
Lee, Cheryl, and Tom understand that people are contacting them for less than ideal reasons as they are so compassionate, timely, and thoroughly informative in all things mobility and returning home differently-abled. There's so much you have to worry about when transitioning a loved-one from rehab or a hospital and having them to rely on for ensuring the home accommodations are just right is such a relief!

Millersville, MD
Real customer service is very hard to find today. Your company excells in this area! I kept your business card and will recommend your services. You will also be the place I call when I need assistance again. Thank you so much!!

Hyde Park, MD
Great customer care and concern......followed by exceptional installation and original instructions.

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