101 Mobility of Marlborough

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Mon - Fri
9:00AM - 5:00PM

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101 Mobility of Marlborough, MA

Serving Massachusetts, Rhode Island, and New Hampshire

Photo collage of Boston skyline, Quincy Market building, Fenway Park, and Paul Revere statue

Photo collage of Boston skyline, Quincy Market building, Fenway Park, and Paul Revere statue

101 Mobility is your local one stop shop

Being in a central location and close to the downtown Boston area, we admire the brownstone buildings, the story of Paul Revere, and the history of Beantown. We are local and knowledgeable about the architecture and building requirements of the area, and our team is manufacturer trained and certified, which means you can have peace of mind knowing that you have a team of experts working for you, and your equipment will be installed with the upmost skill and precision. We handle the process from start to finish—from your first phone call, where we schedule a free, no obligation in-home consultation, to the product installation and service after the install. Want more? In addition to your product’s manufacturer’s warranty, you get our complimentary 1-year limited service warranty on new equipment installs.

More about our location

  • Hours of operation and service area

    Our office is open Monday – Friday 9:00 am – 5:00 pm and after hours by appointment. We are located in Marlborough, Massachusetts, just down the street from the Apex Entertainment Center and the Solomon Pond Mall. We are in a prime spot about 20 miles from the Prudential Center in the Back Bay district of Boston and 40 miles from Providence, Rhode Island. Our location is right in the middle of the three states we serve (Massachusetts, Rhode Island, and New Hampshire). Our customers can easily stop by our showroom to try out our mobility and accessibility products, such as stairlifts, wheelchair ramps, power scooters, and lift chairs.

Meet Your Local Boston Mobility Experts

101 Mobility of Massachusetts Team

101 Mobility of Massachusetts Team

Don’t go another day with limited mobility in your life! We’re here to help you maintain your independence with a full line of mobility and accessibility products from the finest manufacturers in the industry. Your 101 Mobility Boston team is ready to help you today. Read more about our team below.

Meet the Team

  • Mary Lynn Miller, Sales Manager

    Mary Lynn Miller has over 30 years of experience in the Accessibility and Elevator Industry. She works diligently as a consultant with architects, general contractors, larger elevator companies, and residents of our area to provide accessibility to their home or commercial building. Mary Lynn is also known as New England’s liaison or “go to person” for accessibility equipment. She has had continuous growth throughout her career from inside support, service sales (maintenance), new equipment sales (new installations), sales manager, and branch manager. She chaired on a committee to implement TKA’s Standard Operations Procedures “SOP” and Estimating tools.

    Mary Lynn was top sales for 3 years at ThyssenKrupp Access along with being presented with the highest sales Margins Award in the company history. Her strengths include team building, customer relations, rapport, and maintaining a positive influence with staff or peers. She attended Massachusetts Bay Community College to major in Business and Marketing. She also manufactures certifications including Product Knowledge, Sales Presentation, AIA Savaria Concord, Waupaca, Inclinator, and ThyssenKrupp Access. Mary Lynn’s personal interest includes volunteer work, Girl Scout Leader, and an occasional round of golf!

  • John Gile, Certified Elevator Mechanic

    John Gile has over 15 years of experience and training in the elevator industry. He is knowledgeable on all required codes, including elevator, fire service, electrical, and ADA. His strengths include installation, maintenance, and trouble shooting on elevator equipment, wheelchair lifts, and stair lift equipment. His previous education and certifications include IUEC Local 4 Elevator Mechanic, National Elevator Industry Educational Program, US Navy Electrician’s Mate Class A School Electrical and Electronics, and Greater Lowell Technical High School Electrical. John is ThyssenKrupp Access & Bruno certified.

  • Christine Rabidou, Stair Lift and Ramp Specialist

    Christine Rabidou is a competent and reliable mobility specialist with over 15 years of various experience serving as a liaison between management, sales personnel, clients, and vendors with maturity, honesty and professionalism.

  • Ben Hall, Certified RI Elevator and Lift Installer & Stair lift Technician

    Ben Hall has over 8 years of experience in the industry and he was a lead installer for a national stair lift company. He has manufactures training and knowledge on Elevators, Vertical Platform lifts, and Stair Lifts. His strength includes installation, maintenance, and trouble shooting on vertical platform lift and stair lift equipment. Ben has a tremendous amount of patience and passion for his work and his customers. His previous education and certifications include Osha 30 certified, Aviation Schooling, and graduated from Moody Bible Institute.

101 Mobility offers Stairlifts, Platform Lifts, Wheelchair Ramps, and more in Boston

For top quality accessibility and mobility solutions backed by expert service and installation in Boston, you’ve come to the right place. As the nation’s leading mobility solution retailer, 101 Mobility takes pride in helping residents of Boston and the surrounding area regain and maintain their mobility and independence.

We offer a wide range of mobility and accessibility aids, including wheelchair lifts, stairlifts, platform lifts, patient lifts, wheelchair ramps, and much more. We also offer free in-home consultations, and our team of experts perform installation and service for each of the products that we offer.

We also offer ADA compliant solutions for businesses and public spaces, and we have a comprehensive rental program for short-term needs.

Select the links below to learn more about some of our most popular products, or give us a call today to speak with an expert!

July 15, 2018
G.K.
West Dennis, MA
Met our needs on a prompt manner regarding our need for a ramp at our home.
July 12, 2018
Maureen Sullivan
Malden, MA
Every person, from Sue to John and Jack , were a pleasure to work with. The project was expertly and very efficiently initiated and completed. We would highly recommend 101 Mobility and will definitely call them again for future projects. The Sullivan Family
July 12, 2018
M.A.
Cambridge, MA
You have solved my stair lift problems promptly and professionally.
July 9, 2018
P.O.
Sherborn, MA
extraordinary service
July 7, 2018
Marsha and Robert Dishman
Chatham, MA
Your prompt response to resolve our elevator pyoblem was greatly appreciated.
June 24, 2018
M.S.
Stoneham, MA
Reached out to Christine Rabidou for information about Harmar Stair Lift. It happened that she was only a few miles away when I called. Was at our home fifteen minutes later, showed us the brochure, measured everything out and two days later, John installed the lift. My concern was the steps were tiled and feared cracking issues. He did a GREAT job and a couple of hours later it was done, In a few hours it was all done and ready to go. Christine even took the time to back a strawberry rhubarb pie for us. Talk about customer service. It was one of the best phone call I ever made.
June 20, 2018
S.E.
Gloucester, MA
I was very pleased with dealing with this company. The staff was very helpful with easing any concerns I had. And the installers were very professional during the installation process.
June 13, 2018
Patricia Lockhart
Wareham, MA
Everything went very smoothly. Christine couldn’t have been more helpful. Good experience overall, and if needed would certainly buy from Christine again.
June 13, 2018
R.L.L.
Sherborn, MA
courtesy, good selection, reasonable price, no undue sales pressure
June 12, 2018
P.F.M.
Westford, MA
friendly customer service
June 12, 2018
J.R.B.
Ludlow, MA
The ramp looks great, and was installed quickly and efficiently.
June 8, 2018
Diane Cummings
Worcester, MA
Everyone on the phone that I spoke to was very pleasant; Christine, who did our free consultation, was great, knowledgeable & very easy to work with; installation was a breeze; my new ramp looks very attractive, & allows me to be able to get out of the house easily, without the pain & danger of walking down stairs. I'm no longer a prisoner in my own home, thanks to 101 Mobility! I've seen in their emails that they do much more than ramps: bathrooms, garden access, etc. If you have a mobility problem, I urge you to call 101 Mobility- you won't regret it!
June 6, 2018
R.P.
Gardner, MA
Friendly staff. Great to deal with!
June 1, 2018
Ms. Katrina Veidins
Brookline, MA
Quality product and a great service.
June 1, 2018
H.A.G.H.
Plymouth, MA
As the product itself goes, we have as yet limited experience with it, as we have only tried it out so far, while we are still able to walk up the stairs. Christine Rabidou, the sales representative was exceedingly nice, and knowledgeable about the lift, its requirements and installation. The installation itself was fast and neatly done. [NAME REMOVED]
May 20, 2018
M.D.
Westborough, MA
Great company with very helpful service men who Pago fly teach you how to use the product without rushing you. Pricing was very good and the most competitive. 101 gets a five star rating from me! Thank you, [FIRST NAME REMOVED] westboro, MA.
May 20, 2018
L.D.
Wakefield, MA
Customer service and quality of equipment
May 17, 2018
G.K.
Brookline, MA
service was cordial, competent and responsive
May 16, 2018
S.L.
Brookline, MA
Prompt and efficient
April 29, 2018
F.K.
Needham, MA
I found that having a live person answering your phone is a feature missing in too many companies. Further was the pleasant, warm greeting of Sue (I think is her name) who answered the phone. The delivery of the equipment and their explanation of “how to” was terrific. Thus far I have given your contact information to 2 PTs at NewBridge, the VNA persons and 2 home care providers. As a person, who was in business for many years, I have always believed that the best way to grow a business is through word of mouth. [FIRST NAME REMOVED] [LAST NAME REMOVED]
April 27, 2018
L.K.
Waltham, MA
Fair price, courteous and knowledge staff
April 27, 2018
Mike Millett
Fall River, MA
Very pleased with service, chair lift and price. We received some excessive bids and 101 Mobility was very fair with their pricing. They came when they said the would and were very accommodating. They showed my mother in law how to use stair lift and made her feel comfortable. Excellent job and thank you!
April 20, 2018
Jasimiya Hussein
Holyoke, MA
Experience of your service guy.
April 14, 2018
J.D.
Taunton, MA
They were great in explaining options and very prompt with there services and installation.
April 13, 2018
H.S.J.
Newton Center, MA
April 7, 2018
Michael Chorzewski
Marshfield, MA
Jos at 101 has worked with us ,and always listened to our needs, to come up with lifting solutions at Marshfield High School and at our home in Marshfield Mass.He did not try to sell me anything and if he did I would of went elsewhere.What he did do is provide a solution to a life changing problem that we had, providing a superior product to solve that problem and was patient while we made up our mind.All in all a great experience, when we needed it most.I highly recommend and already have referred friends to 101 Mobility.....
April 4, 2018
F.M.
Marlborough, MA
Reliable product. Extremely good service.
April 4, 2018
F.M.K.
Bridgewater, MA
the ramp is very nice looking and it was easily installed in short time.
April 2, 2018
J.A.
Raynham, MA
there service was amazing.
March 30, 2018
J.H.
Uxbridge, MA
The ramp ordered is exactly what I need. It was installed on time and in a very friendly and professional manner. I would have no trouble offering 101 Mobility as a referral to another person in need.
March 29, 2018
D.M.
Wayland, MA
Wo love everything about 101 Mobility. Mary Lynn Miller did a great job with my mother showing her all that 101 Mobility had to offer. They installed the units in a couple of hours and left no mess for us to clean up. The installer was great and helpful with my mother, showing her how the units worked. The best part of it all, is that their prices were almost half of what Stannah and Acorn's were. I would definitely recommend 101 Mobility to anyone looking for help with mobility needs. Great job! Thanks for all you do! [NAME REMOVED]
March 25, 2018
E.O.
Swansea, MA
Service man was very polite. He answered any questions I asked. He was very pleasant.
March 24, 2018
E.T.
Charlestown, MA
We love everything!! Your products are great, but most of all the service that we have received from Jos Kersten has been outstanding. His knowledge, kindness and support is above and beyond anyone we have ever worked with in this field. We continue to recommend your company and Jos’s services to all. You can use my comment and first name publicly to promote 101 mobility
March 19, 2018
Barri Taylor
Attleboro, MA
The fact that I could rent a stair lift was awesome. My husband is in need of a lift for about 6 or so months so this worked great for us
March 18, 2018
A.W.
Boston, MA
Sue is the best!!!
March 12, 2018
P.T.
Cohasset, MA
The team.
March 8, 2018
L.B.
Carver, MA
Your serviceperson was friendly, explained everything and timely.
March 6, 2018
Leigh Honn
Acton, MA
Quick evaluation of site where wheelchair ramp was needed and installation was perfect! It was exactly what we needed for a short-term rental while my Mother visited our home! Sales and service staff were exceptional. Will absolutely recommend 101 Mobility!
March 4, 2018
V.G.
Somerville, MA
I have confidence in the work Jack does when he is here for an annual maintenance. I am not in fear that my stairlifts won't work. [NAME REMOVED]
February 26, 2018
J.H.
Swansea, MA
Christine Rabidou was fabulous. She was very knowledgeable and helpful. She made our decision to purchase very easy!
February 21, 2018
J.D.P.
Framingham, MA
Products were as described and service was excellent.
February 13, 2018
B.M.
Milton, MA
The products work, the people are customer service oriented
February 12, 2018
M.T.
Malden, MA
From the first conversation with their sales representative to the installation it was a great experience, even though I was still hospitalized. When a safety concern arose and a design change was required a panel was deleted and some installation time saved. They credited my account after we had already agreed upon a price. It's so nice to see that there still honest professionals out there that we can trust with our access as well as our love ones.
February 11, 2018
R.W.
Acton, MA
Christine did a great job explaining our options and helping us through the process.
February 3, 2018
A.G.
Uxbridge, MA
The installation was fast and professional and the product is very easy to use.
February 1, 2018
J.A.D.P.
Framingham, MA
Friendly and professional techs
January 30, 2018
J.C.R.
Medford, MA
Christine was fantastic -- set up an appointment to meet with us on short notice, was very kind and courteous in helping us sort through the options, and then quickly set up an installation appointment for us. I wasn't present for the installation but heard it went smoothly. My husband is still hospitalized and hasn't used the chair yet, but our trial runs of it suggest that it will fit his needs. Thank you!
January 28, 2018
H.C.
Hudson, MA
Very helpful and friendly service. Ease of installation.
January 25, 2018
G.H.
North Grafton, MA
Installer was professional and made sure that I was comfortable using the stair lift. I would recommend Christine Robideau highly. She explained everything in laymen terms. Made my decision to purchase easy. Also love the buy back option.
January 24, 2018
Edward Quinn
Maynard, MA
Excellent! Great customer service, immediate install to meet my farher’s needs and great follow up! We have had an excellent experience.
January 24, 2018
T.D.M.
Pepperell, MA
Very responsive to my initial request for information and helpful throughout process.
January 23, 2018
Stephen Bergstrom
Marlborough, MA
Prompt service and great functional installation.
January 14, 2018
D.T.
Northborough, MA
I want to let Josh know the two young men who delivered the lift chair were the best ever. They are a tribute to your company. The person I spoke to on the phone to arrange for the chair couldn't have been nicer or more helpful.
January 11, 2018
C.S.
Marlborough, MA
I had a ramp installed for my 6 year old son . Christine rabidou was prompt and professional the whole process. Very easy to work with . And John did a great job installing the ramp at our challenging location. Thank you!!
December 23, 2017
C.V.B.
Cambridge, MA
Good product. great service
December 17, 2017
B.M.L.
Lexington, MA
Wonderful service! From the first phone call to the installation, this was a great experience. Christine was incredibly knowledgeable and so helpful in recommending how to make this work in my parents' home. She provided a referral to an excellent contractor to help make the adaptations necessary for the installation, and followed up every step of the way. The installation went smoothly and professionally. The site was left spotless. We can highly recommend working with 101 Mobility.
December 14, 2017
I.G.W.
West Roxbury, MA
It’s was very professional and the same time personal
December 7, 2017
David Bunten
Reading, MA
It’s exactly what they said it would be The people that I dealt with were very friendly kind and knowledgeable about the whole process thanks again for a job well done 👍
December 5, 2017
J.C.M.
Lunenberg, MA
Very easy to deal with, prompt and professional service.
November 29, 2017
J.H.
Stoughton, MA
you are professional, but price changes can occur from time of agreement to implementation.
November 29, 2017
B.K.
Shrewsbury, MA
I would highly recommend 101 mobility. All the staff are friendly and courteous. Their customer service is excellent
November 26, 2017
C.B.
Brimfield, MA
I appreciate the quick response and great customer service! Thank you!
November 15, 2017
D.K.
Worcester, MA
Your products are great. Your service was outstanding. Thank you very much !!
November 15, 2017
Michael Gemma
Providence, RI
Excellent product and workmanship,and services are professional ,want to Thank Ben for his service you could call him at nights weekends if there's a problem he answers and trouble shoots the problem over the phone to get things running . And want to thank Mary Lynn for all her help . Thank you Michael Gemma and Aurora Civic Association
November 15, 2017
Anthony Antico
Marlborough, MA
Prompt service and great communication.
November 15, 2017
Roger Plourde
Wakefield, MA
The professionalism of the staff and the demonstration on use of the lift.
November 13, 2017
J.K.
Athol, MA
Just got last week for my mom but so far so good!!! She loves it and lets her be more independent going from the first floor to the second.
November 10, 2017
J.E.
Newton, MA
That u had what we needed and could explain its use
November 8, 2017
G.R.
Boxborough, MA
Christine and the office were great in helping to diagnose and suggest solutions.
October 27, 2017
Molly Harris
Somerville, MA
Thank you Christine and John!! I did extensive research and interviewed four companies before choosing 1800Mobility. Christine came to the house and gave us a more pressure estimate. She has a laid back, fun personality which made it all the better! My mother's (Molly) house is old and other companies had said that the stair lift could not be installed due to the tight space between the bottom stair and the hall radiator. Christine contacted the go to engineer who assured her/us that it would fit. If not, no problem and no cost. Their buy back program is excellent too. Christine was always quick to respond to any questions that I had after her visit. The installer, John, was great. Not only did he install the stair lift with ease (in spite of the tight fit) but he was incredibly personable and especially patient with my mother. She is not overly excited about this addition to her life, although she is resigned to it. John showed her how everything works and she took a test drive! Best of all, in my mother's view, he didn't have to remove the railing! Last but certainly not least, the price was excellent and I have no doubt that if my mother is in need of service, 1800Mobility will provide prompt, professional and friendly help. I would highly recommend 1800Mobility!! Janet and Molly
October 24, 2017
B.S.
Arlington, MA
Customer service is exceptional.
October 23, 2017
Grace Hurley
Framingham, MA
Your service representative, Christine Rabidou, is outstanding, She explained every detail of the process and the product so that there was no question left to be answered when you finished. This was an unexpected order, and Christine couldn't have been nicer, or more efficient about getting the ramp installed. She walked me through what needed to be done and how best to accomplish what needed to be done.
October 19, 2017
Charles Garrity
Lee, MA
Very professional and helpful in decision of equipment.
October 18, 2017
Charles Harris
Merrimack, NH
He did a great job had every thing he need on the truck.He explained everything.and cleaned up when he was done
October 9, 2017
Washington Street Realty
Natick, MA
Onsite technician was very thorough and professional. Made the all the adjustments needed.
October 4, 2017
J.L.
East Falmouth, MA
fast response to calls.
September 27, 2017
Skip Troisi
Salem, NH
The staff at 101 mobility were fast, accurate, knowledgeable and flexible, and showed great concern for the person (and family) that needed the ramp. Great job! We will do this again soon for another mobility challenged person in need. Thanks! -- Salem NH Knights of Columbus Council 4442
September 23, 2017
John Trainor
Mendon, MA
The product selection is vast and the installation went flawlessly...good people, good service, great results.
September 18, 2017
F.F.
Thompson, CT
Christine was very responsive and informative about modular ramps. She came to the home twice to do assessments and worked professionally with the home owner to meet the needs of the individual. I am very grateful for her commitment.
September 17, 2017
Tiffany Duda
Framingham, MA
All representatives were very helpful and professional!
September 14, 2017
J.L.F.
Newton, MA
Very professional and timely people. Great stair lift!
September 8, 2017
E.G.
West Newton, MA
I was very impressed with the 101 Mobility's service. My parent's old stair lift has broken and I needed to get a new one as soon as possible. I called 101 Mobility and they were able to provide and install a new one the same day when I called! They also removed the old one. Very pleased with such q quick turnaround.
August 28, 2017
K.W.
Somerville, MA
Great communication. Went above and beyond to try to get our lift inspected earlier. Thanks for your help.
August 28, 2017
T.R.
Ashland, MA
I would highly recommend 101 Mobility. Mary Lynn, Sue and the entire staff were extremely helpful and always made themselves available whenever we had questions or needed help. They had just the right system for what we needed and worked with us on all the details of framing and setup. An overall great experience! - [FIRST NAME REMOVED]
August 25, 2017
C.H.
Framingham, MA
Professional, Accommodating, Knowledgable
August 11, 2017
P.R.
Middleborough, MA
We had a few difficulties with parts; however, I think 101 Mobility did everything they could to overcome the problems and get the job done.
August 10, 2017
George Downing
Dedham, MA
101 Mobility really shows how much they care about their customers...which goes way beyond the call of duty! I have tried repeatedly to have someone service our stairlift and usually never even got a response to my calls and emails. 101 not only called but recognized the urgency of our situation and came out the SAME DAY! I am now a customer for life and You should be one too! They are THE BEST!
July 30, 2017
W.T.
Berlin, MA
Great service and reasonable prices. Have already recommended to someone else in need of a temporary wheelchair ramp.
July 28, 2017
H.K.
Pocasset (Monument Beach), MA
Quick and reliable
July 27, 2017
J.S.
Lexington, MA
Great technicians. Compitant. Quick to identify problems. Customer friendly. Will certainly recommend your firm to others.
July 18, 2017
3 Phase Elevator Corp.
East Bridgewater, MA
We received a great product and support from the 101 Mobility team !!
July 12, 2017
S.L.
Holden, MA
The ramp makes it easier for me to get in and out of my house.
July 6, 2017
T.P.
Three Rivers, MA
The service is great. No question goes unanswered. Office people outstanding. Product great--handicapped ramp and life line. Have referred you to others. You have helped my brother and have given me peace of mind.
June 27, 2017
G.D.
Northampton, MA
They have a wide selection of products and provide excellent service.
June 27, 2017
J.G.
Concord, MA
These guys are great! Sue in the office to the techs that service our equipment.
June 17, 2017
R.E.C.
Marlborough, MA
Several choices were presented and help in making a decision was readily available. Christine came up with several ideas that we had not considered. Instillation was done the next day and John fully explained operation. The stair lift is working beautifully and my husband has been able to get to his work room again.
May 31, 2017
W.B.S.G.S.C.
Watertown, MA
Customer service and knowledge. Mary Lynn in Boston is outstanding!
May 26, 2017
D.O.
Fitchuburg, MA
Very quick, very responsive overall amazing customer service and high quality products.
May 23, 2017
J.M.
Lancaster, MA
Both people with whom I interacted were professional and personable.
May 18, 2017
H.L.
Millville, MA
accessibility and modification options

Local News

101 Mobility Blog

101 Mobility Massachusetts Supports the 16th Annual Snowflake Kickball Festival

Sue Falamino and the staff at 101 Mobility in Marlborough, MA recently gave back to their local community through the 16th Annual Snowflake Kickball Festival.

Each year for the past 16 years, residents of Marlborough, MA get together for a “Kickball Festival” fundraiser where teams compete for a cause. The fund directors, Joe and Kim Otte, identify a different primary beneficiary each year. This year’s beneficiary is Nolan Lane, a local 6-year-old boy. Donations were also given to the Dana Farber Cancer Institute as well as a local family who’s child was born with a deformity.

Read more…

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