101 Mobility of Vancouver

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Mon.- Fri.
9:00AM-5:00PM

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101 Mobility of Vancouver, BC

Serving Residents in The Greater Vancouver Area

 

101 Mobility is the Lower Mainland region’s leading provider of Mobility & Accessibility equipment, including stairlifts, wheelchair ramps, vertical platform lifts, and elevators. We offer a multitude of products from the industry’s leading manufacturers such as Bruno, Harmar, EZ-ACCESS, and Aqua Creek, and Lifton:

  • StairLifts
  • Wheelchair Ramps
  • Platform Lifts
  • Patient Lifts
  • Residential Elevators
  • Auto Lifts
  • Automatic Door Openers
  • Lift Chairs

Your goal is our goal, and we take our role as experts in mobility & accessibility solutions seriously. Our Mobility Consultants and Specialists are all factory-certified and thoroughly knowledgeable of each of the products we offer. Our staff takes your mobility personally, and we focus on finding the best possible solution for your needs. From the initial phone call to installation, service, and beyond, we’ve got you covered.

We begin each interaction with a customized free in-home consultation. One of our trusted Mobility Consultants will come to you and help to determine the product that best services your unique needs, budget, and timeline. Based on your consultation, we will provide you with all compatible options and guide you in selecting the best solution. We understand that sometimes decisions take time. That’s why our Mobility Consultants are low-pressure when striving to help you improve your quality of life.

Our Mobility Experts have the ability to install whichever mobility device you choose, whether you decide to temporarily rent or permanently own. Our Specialists go above and beyond to ensure that you are completely comfortable using the product of your choosing before your installation session concludes. Keep in mind, post installation we are always available to answer your questions or perform any necessary maintenance or repairs. Want to know how confident we are in our quality products and expert staff? We guarantee a complimentary one-year limited service warranty on all new products that we sell and install, in addition to the manufacturer’s warranty!

Give us a call today to speak with an expert, or check out our Products & Services above to learn more. 

Service Areas

101 Mobility of Vancouver proudly serves locations in the Greater Vancouver Area such as: 

  • Vancouver
  • Burnaby
  • New Westminster
  • Delta
  • Surrey
  • Langley
  • The Tri-Cities including: Coquitlam, Port Coquitlam, Port Moody, as well as Pitt Meadows and Maple Ridge
  • North Shore including: North and West Vancouver

More About This Location

Our location is easy to find – our office is located in Richmond on Jacombs Road, just across the street from IKEA and the Apex Adventure Plex. We are easily reached from Vancouver and Burnaby crossing the Knight Street Bridge over the Fraser River. Our proximity to Highways 91and 99 give quick access from Delta, New Westminster, Surrey, Langley, the Tri-Cities and beyond.

 

Meet Your Local Mobility Experts

When you schedule your free in-home consultation with us, we’ll send one of our team’s experts to help you select the right mobility solution for your needs.

 

Grant and Kathi McTaggart, Owners

Grant and Kathi have lived in Vancouver for over 27 years. Originally from Winnipeg Manitoba, they moved to the Lower Mainland in the early 90’s to jump start their careers, raise a family and enjoy all that the west coast has to offer. They believe that active participation and volunteerism is at the heart of building a strong sense of local community, which is why Kathi has devoted her time to managing youth sport teams like the Dunbar Little League and Vancouver United Soccer, while Grant has coached with the Vancouver Thunderbirds Hockey Association. For more than seven years, Grant has proudly served as a Campaign Cabinet Member with the United Way of the Lower Mainland and supported his fellow members as Cabinet Chair during his 2014-2015 term.The United Way’s focus on helping seniors live healthy active lives while staying involved in their community exposed Grant to the needs of these important members of our society. It is through that lens that helped bring Grant to the decision to open a 101 Mobility location in Vancouver. What could make for a better career than one that helps impact the daily lives of our customers by restoring their freedom and independence through our product and services?

 

101 Mobility Offers Stair Lifts, Platform Lifts, Wheelchair Ramps & More

If you are a homeowner, we want you to know that your desire to age in place mirrors the wishes of the rest of the world’s population. We understand that sometimes it’s not just a physical want, but an emotional need. Residing safely in the place where you have shared countless memories with loved ones and built your life in is one of your deepest concerns, which is why we want to help guide you along the way.

We provide free in-home consultations, and our certified mobility specialists perform installation and service for each of the products that we offer. We also offer a comprehensive rental program for short-term needs – our flexible solutions are designed to fit your need, regardless of duration!

August 11, 2019
V.P.
Vancouver, PR
Product works exactly as promoted. Service was friendly and efficient.
August 2, 2019
Chris Scott
Maple Ridge, PR
I cannot say enough good things about our service we had. They were very considerate and compassionate with the needs for my mother, I would recommend this company to anyone.
July 25, 2019
Daphne Guh
Vancouver, PR
We asked Grant to help us with the stairlift for our elderly parents. Right from the start, Grant has been super helpful and patient answering all of our questions and concerns. He has offered us plenty of options and made professional recommendations that can best solve our problems. Installation of the stairlift was also done very professionally. Grant also helped us with bathroom safety features that suits greatly for my parents' need. Communication is easy as well; both Grant and Kathy would respond promptly. We highly recommend 101 Mobility and Grant will be our go-to person from now on for any mobility & accessibility issues. Thank you! Daphne and Tiffany
July 23, 2019
Arthur Lyons
Coquitlam, PR
When I described the problem we were having with the chair,the lady with whom I spoke was obviously very concerned and realized the danger ,so she made an appointment for someone to repair it the same day...The matter has since been resolved to my complete satisfaction...soooo unlike the original installers...I have already spoken to others who have the same set up and have highly recommended 101 Motion...
July 23, 2019
D.L.
Coquitlam, PR
Great service, very responsive
July 17, 2019
Carol Mackenzie
Surrey, PR
Wonderful service! Grant was super helpful.
July 16, 2019
Stephani Baker
Richmond, PR
quick to respond, delivered on site and gave us exactly what we needed in less than 10 hours!!
June 27, 2019
Pat Klassen
Coquitlam, PR
My husband is enjoying the Bruno Elan chair lift very much. His particular neuromuscular condition also affects his arm and hand strengths but he is still able to use the lift easily. It is not hard for him to pull down the seat or arm rests and activate the start button so he can use the lift by himself without help. Grant is a wonderful guy and very helpful. We appreciate how quickly he was able to come a couple of days after we called and then installed 2 Straight lifts in a matter of hours together with his son. Thank you very very much—we feel so much safer.
June 17, 2019
L.B.
Coquitlam, PR
courteous, fast response , site visit an install. All great. Grant really knows customer service
June 12, 2019
Ishfaq Ishmail
Surrey, PR
Right from the start Grant made the whole process easy for us. Having very little prior knowledge on lifts, we were given all the information, options, and time until we were comfortable to move forward. Grant even put us in touch with other clients who shared their experiences with our family! The installation was just as Grant explained. It was fast, clean, and not disruptive at all. He made sure that everything worked as expected before they left, and even followed up afterwards. I would highly recommend this company, and in particular Grant for all your lift needs. You will not be disappointed 😊.
June 5, 2019
Vesna Korecki
Vancouver, PR
We have been renting a stair chair and scooter for our elderly mother, whose been visiting from Australia, from 101 Mobility, for 2 years. Kathie and Grant demonstrated an in-depth knowledge about their products. They were kind and patient when explaining differences between, and benefits of each product. They took time to instruct us and mom how to use both products, and made sure that mom understood the instructions fully. We will always refer 101 Mobility to our friends and family.
June 4, 2019
J.H.
Burnaby, PR
Your service was excellent. From the first phone call, you were friendly and helpful. Your home visit to measure and quote, and then to install the product, was prompt and professional. You accommodated my parents' request and the ramp is exactly what my father needs. Thank you!
May 11, 2019
Dorothy McConville
Vancouver, PR
The service that Kathi and Grant provide is second to none. They are the most friendly and helpful people I have come across in dealing with people who need mobility aids for a handicapped person. I would not hesitate to recommend them very highly for their great service and helpfulness. The products they have and the explanations they give is excellent and they are always available to answer any questions or to tell you who to contact if they don't have that product or service. Dorothy McConvlle
April 29, 2019
R.L.
Vancouver, PR
The service provided was very professional.
April 29, 2019
S.N.
Surrey, PR
Very professional. Very clean and respectful. Gives the client what she needs in mobility
April 18, 2019
Neoma Sturn
New Westminster, PR
you're friendly and helpful but don't try to oversell
April 12, 2019
J.M.
Vancouver, PR
The ramps work perfectly over a mildly uneven terrain.
April 12, 2019
M.W.
Richmond, PR
Excellent customer service.
April 5, 2019
D.L.
Vancouver, PR
You responded quickly and pleasantly. The rental Equipment works well and is easy to use. the delivery was as planned and both of the people that i spoke to were through. THANK YOU very much
March 22, 2019
M.R.
Surrey, PR
Excellent salesman, kind and considerate, extremely helpful in the right product to fit my needs. I feel very safe when I need to go outside
March 18, 2019
M.L.
Vancouver, PR
Prompt service
March 15, 2019
J.N.
Richmond, PR
Quality service, good communication, friendly.
March 2, 2019
Mike Pitman
Coquitlam, PR
well made....solid
February 25, 2019
M.A.
Coquitlam, PR
Very nice and looks good
February 13, 2019
Shannon Rae
Vancouver, PR
Super responsive, caring, and know their stuff...and come by when they promise...and friendly!! I really like dealing with them and wish we had bought the whole stairs assembly from them...well over time we will likely end up upgrading/repairing/servicing as required...with no "advance fee" like the others!!
February 4, 2019
C.E.
Coquitlam, PR
The concern and professionalism
January 27, 2019
V.B.
Vancouver, PR
Fast and friendly service, great product that solved the problem! Thank you for your help.
January 16, 2019
C.Q.
Vancouver, PR
Professional, considerate, and thoughtful service. Helped me make decisions necessary to get the access ramp best suited for my family and also save some money. I would highly recommend Grant to anyone. Excellent work!
January 8, 2019
G.M.H.K.
Burnaby, PR
Grant McTaggart is an outstanding representative of 101 Mobility. I have already shared his information to my relatives who will need Stair Lifts Installation.
January 5, 2019
S.S.
Vancouver, PR
It was an excellent service . The people at the company are very nice and explained very clearly with the stairlift.
December 22, 2018
E.M.
Vancouver, PR
They brought the chair to our house and showed us how to use it. Also very courteous.
December 16, 2018
Zana Gray
Burnaby, PR
Grant was amazing, so accommodating and helpful! It turned out that my aunt came back from the hospital the day we had our installation scheduled as he was able to move our appointment earlier so she could ride our lift up the stairs as soon as she got home! Thanks for the great service 101 mobility 😊👍🙌🏼💖
December 8, 2018
G.C.
North Vancouver, PR
Response from 101 has been very prompt and timely.
December 6, 2018
W.L.
Coquitlam, PR
My husband needed a walker and Kathi ordered one based on his height and weight. It is the perfect fit for him. Thank you.
December 4, 2018
Y.B.
Richmond, PR
Great service!
November 19, 2018
Robert Readman
Port Coquitlam, PR
kahy and grant we want to thank youvery much for the good service only peopel from wnp man could provide such exelent service keep up the good work thanks bob and mabel readman
November 15, 2018
A.S.
Burnaby, PR
Stairlift is of high quality and no need to be screwed on the marble steps (it was done on the wall instead).
November 13, 2018
D.O.
Vancouver, PR
Excellent service Prompt Installation Courteous and helpful receptionist Good product
November 9, 2018
H.L.
Vancouver, PR
Good and friendly service. Reliable and quick response.
November 2, 2018
Kenny Locke
Surrey, PR
The service was outstanding. From the sales phase to the installation, every step was done very professionally. The salesperson patiently introduced us to several brands and models that would fit our needs. We narrowed it down to the Bruno Product due to its competitive prices, available options, and great customer reviews. After he left, we obtained a second quote from another dealer, 101 Mobillity was super competitive. We had further questions, the 101 Mobillity salesperson was able to answer them promptly in detail by phone and by emails. We gave the order to 101 Mobillity, he went the extra mile for us. The installation team arrived punctually. They were polite and accommodating. They did their task with minimum interruption to our daily routine. At the end of the day, they cleaned up their work space and took away all the packaging material. They make an appointment with us to return to complete the installation. It took longer than they first thought due to the extra options we had ordered with our stairlifters. Again, 101 Mobillity returned punctually at the appointed day and time. Shortly after some final adjustments, we were given a demo and explanations of the warranty. The stairlifts are operating flawlessly. We are very pleased to have choosen 101 Mobillity and Bruno Products to help us to stay in our 2 storey townhome. Kenny L.
October 28, 2018
William Tse
Richmond, PR
The Chairlift is working perfectly, only the speed some spot slightly not too smoothly, we really like it.
October 27, 2018
K.L.
Delta, PR
Grant was able to supply the simple ramp that we needed. Really appreciate that he took care of delivery in just a couple of days.
October 25, 2018
J.A.
Delta/Tswassen, PR
We liked the fact that we had a wide variety of products to choose from, and did not feel trapped into just one brand. Grant explained our options thoroughly and patiently answered questions, some of which were repeated. He was super friendly and we enjoy dealing with him!
October 24, 2018
C.S.
North Vancouver, PR
good service provided on time...no surprises on the bill .
October 23, 2018
Cat L'Hirondelle
Vancouver, PR
Grant worked with us and a contractor to meet our needs. The product works as promised and all it needs now is some paint and plants, etc, to make it less ugly.
September 23, 2018
Jan Atkinson
Vancouver, PR
Planned on getting 3 quotes for a ramp to be installed in our front yard but after talking to Kathi and meeting Grant we knew this was our company. We really enjoying their friendly, professional and crystal clear communication style. Quality work, creative problem solving skills, timely and the bill matched the quote! What's not to love about that?
September 9, 2018
Mei Mei Lau
Richmond, PR
I really loved Bruno stair lift now. It moves quietly and steadily, as well as safely. My husband has hip problem and I have knee problem. You can imagine how happy we are when we find the stair lift can actually help us. Safety is our top priority. After using it every day for a week, Bruno stair lift has totally earned my trust. I appreciated Grant and his staff of 101 Mobility providing perfect installation and clear explanation. I felt lucky for Grant understood and cared for my concerns.
August 29, 2018
S.J.
North Vancouver, PR
Thank you for your prompt response and creativity in building a temporary wheelchair path for a dear one to attend an event in our garden. Loved your "can do" attitude.
August 25, 2018
B.S.
Burnaby, PR
We had a ramp installed and we are very satisfied with the work and the material. Mr. Mctaggert and his family were very profesional throughout the installation. We would recommend 101 mobility anytime to anybody.
July 8, 2018
Xueshan Yang
Coquitlam, PR
We had a wonderful experience with 101 Mobility. They are very professional, friendly and responsible. They built a custom stair lift for us. The design and built are perfect to fit our house and fit our need. The installation process is not easy, it is quite challenge. Grant and his team did excellent job to make sure that everything is doing right. I would recommend 101 Mobility to everyone who needs stair lift.
June 21, 2018
O.C.
Vancouver, PR
Very up to date equipment and reasonably priced for tenting for short period of time And the service was provided with care and much kindness I felt like I was dealing with family members Thank you [NAME REMOVED]
June 20, 2018
B.L.
Surrey, PR
June 13, 2018
D.H.
Richmond, PR
Great prompt service
June 12, 2018
M.B.
Delta, PR
Service was great
June 12, 2018
M.C.
Burnaby, PR
Fast service and both the receptionist and technician have excellent customer service.
May 27, 2018
Mike Novakowski
Tsawwassen, PR
The customer service we received from Grant McTaggart and his wife Kathy are above expectation. Explaining and understanding our needs was greatly appreciated. Great team....thank you Helen and Mike
May 26, 2018
Arlene Sturn
Port Moody, PR
it was quick and easy and the price was right
May 16, 2018
M.P.
Customer service was very helpful with parts replacement. Part had to come from Toronto to Vancouver and took some time but worth the wait.
May 3, 2018
Ray Davis
Surrey, PR
Your sales rep was very accommodating. He bent over backwards to make sure I was happy with the product.
April 13, 2018
Shawn Downton
Richmond, PR
its great l love the chair lift its easy to us most of all its affordable very nice people to deal with

Local Resources

  • United Way (Lower Mainland)

    Grant McTaggart, coowner of 101 Mobility of Vancouver has served as Cabinet Chair for the 2014 United Way Campaign and helped to raise $26 million dollars by leading a group of 50 senior volunteers. He has participated as a Campaign Cabinet Member for seven years running.

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