101 Mobility Madison Reviews


Madison, WI
Donna, Ryan and Mike the installer were all great. Ryan showed us the one on display and answered all questions. Mike did an awesome job installing and going through the total operation and safeties. Donna got the ball rolling and answered all my questions to get my parents interested. Thank you again! The [LAST NAME REMOVED] Family.
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McFarland, WI
Your products are great but your email service sucks.I told you that you are not to send email to my son and daughter in law and you sent this survey to them.
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Middleton, WI
It is very easy to use and runs quietly.
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Madison, WI
Friendly service- very helpful in helping to make the best decision for our needs
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Madison, WI
You were timely with an attention to detail. The installers were talented and pleasant to engage with. The best customer care ever!
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Madison, WI
We had a service call earlier this week to replace the seat belt on our chairlift (my fault!) and a first time rail cleaning. The technicians were thorough and professional, arriving as scheduled and completing the work in a timely fashion. It was obvious they had high standards and knew exactly what they were doing. They exceeded my expectations. Merle Sweet Madison, WI
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Madison, WI
Good work ethics. Willing to work out coming.
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Madison, WI
still very new to me.. but the company has been great giving me quick response to information and measuring possibilities and explaining my options... the men that installed were so nice and helpful and worked things out specifically for a very narrow staircase request... they took me through directions thoroughly..offered to return if I had problems... when I couldnt figure something out I called the office and Crystal took me right through solving the problem.. liked the chair but very new to me and just starting to use it so cannot comment.. but all have been helpful, knowledgeable and great to me.. thank you
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Madison, WI
Everyone I dealt with at 101Mobility was highly professional, efficient, friendly, and focused on how to make our 2-story home more accessible. We are thrilled with our new Bruno stairlift and would recommend 101Mobility without reservation.
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Mcfarland, WI
Responsive to my needs in setting a plan to get the ramp put in; very professional and nice install crew.
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Stoughton, WI
The installation crew was prompt, courteous and efficient. The operating instruction was clear and conscience. They to the time to ensure we fully understood how the stair lift operated and all the safety functions were demonstrated.
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Madison, WI
The service and communication is amazing! Thank you.
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McFarland, WI
Quality product sold and installed by good people
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Waunakee, WI
Everything.
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Middleton, WI
Everyone helped us make a good decision and were nice to have in the house during the installation.
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Waunakee, WI
Chair lift gives me a chance to use other parts of our home that I could not use before, because I cannot walk stairs !
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Madison, WI
My wife and I are now the proud owners of your Elan model chair. We could not be more pleased. The quality of your product is unsurpassed . Donna and Ryan were outstanding communicators, answering all our questions including some we did not think to ask . Donna kept in constant contact with us during the installation procedures to make certain we were satisfied. We have never encountered anyone with more concern for our satisfaction. The workmen, Keith and Mike were so skillful in their assembly and installation of your product. They also went out of their way to answer questions and provide detailed instruction about the use of the chair. They had to put up with some distractions and handled them with poise and aplomb. Keith even made a return trip to adjust the height of the chair because of my long legs. We could not be more satisfied.Please feel free to use us as recommending agents at any time. Jack and Kay Cipperly
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Madison, WI
We had a Bruno Elan Stairlift installed on January 24, 2020 by 101 Mobility in Madison, Wisconsin. Their service was prompt, courteous, tidy and very professional! We can sincerely recommend the services of 101 Mobility. We are very happy with our stairlift. -Julie and Budi Nara-
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Verona, WI
Your people have been really great- quick to respond, understanding of our situation, good at explaining, and all-around accommodating. We clearly chose the right company.
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Monona, WI
Everyone at 101 Mobility is so friendly and helpful. The two gentlemen who installed our stairlift and gave us instructions were wonderful. They were here on time and finished in an hour or so. I have used it several times now and love it. I would recommend your company to anyone who needs your services.
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Fitchburg, WI
The service is great. It is a top of the line product.
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Madison, WI
Very personalized, like a small business.
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Madison, WI
Compassionate and understanding staff. Courteous and professional. Knowledgeable. Timely.
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Waunakee, WI
Everything.........
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Cottage Grove, WI
We were very happy that 101 Mobility and Mike were willing to install the chair lift for us. We know that this was out of your area and we appreciate you doing this for us. Thank you.
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Madison, WI
Great group of people who look after their client well. Thank you for make a finding a time for the installation that met our short deadline. Stair Lift has been put to immediate use and performs perfectly. Thanks to you all. David and Kate Reed
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Middleton, WI
Service was great. Very friendly, helpful installers and informative sales person who was not pushy but gave us great information. Very good job done by all for reasonable price.
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Madison, WI
I appreciated the respectful way my needs were addressed, from my initial call for information through the installation. I also appreciated the available options, renting vs purchasing.
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Madison, WI
good product
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Oregon, WI
I love it! Installation was very quick!
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Madison, WI
From sales to installation everything worked the way a customer would want it. The Bruno stairlift I purchased is excellent quality. It works and it should last.
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Edgerton, WI
Just great all the way around. They made sure our needs were met and did so in a kind manner.
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Madison, WI
Great product. It is sturdy and works smoothly.
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Madison, WI
You were very responsive, professional, and caring. We were amazed at how quickly the installation was completed. Also, the stairlift looks sleek and unobtrusive.
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Madison, WI
We purchased a patient lift. It has removed chances of back pain for both of us. My husband can use the lift easily, and I feel very comfortable in the sling. The woman who sold this to us was very patient, kind, and willing to help us until we could use the equipment safely. This attention was a pleasant surprise! It’s nice to see that advanced equipment is available if we need it.
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Madison, WI
Very nice - very professional.
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Madison, WI
GREAT RESPONSE TO OUR SERVICE NEED AND SUPER TECHNICIAN.
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McFarland, WI
I can now safely go down the steps to my garage -- even if there were only four! Thank you for the timely installation of the chair lift.
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Madison, WI
I like the promptness of your responses to questions and the ease of getting product installed within a good time frame.
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Fitchburg, WI
The Bruno stairlift looks very well engineered and constructed. Mile and Jim?, the installers were on time, installed the lift swiftly and efficiently, trained me in it’s use, explained maintenance and warranty, and received payment in cordial and courteous way. They were out of our house with a friendly greeting in about an hour. We are pleased wth the product and service. The chocolates were delicious. Thanks.
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Madison, WI
Any questions were responded to promptly. Installers were courteous and even had to drive two hours back and forth to pick up an additional platform, so it was still installed on the day they promised. Also took the time to drive my car into the garage to make sure everything would fit.
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Madison, WI
Ability to rent, buy back option, local service personnel, good information from Sales and installation personnel.
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verona, WI
Amazingly responsive service
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McFarland, WI
The chair lift was installed and ready to go in less than 2 hours:) The service men who installed it were clean, tidy, personable and very patient with my folks... I will always recommend them to everyone:)
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Dane, WI
Quality product, easy to use instructions. The installers, John and Mike were great- polite, professional and informative. No rush, patient and thorough to make sure we were happy and comfortable with the chair lift. Donna was wonderful and followed up several times to make sure I was comfortable going forward and Ryan did a good job measuring and confirming the unit would fit properly. Great company, great people.
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Cuba City, WI
Friendly and very helpful in phone contact, first class technicians during installation, and reasonable prices. I would reccomend 101 Mobility to any one. Art [FIRST NAME REMOVED] A. [LAST NAME REMOVED] Cuba City, WI
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Sun Prairie, WI
Friendly and knowledgeable sales people and installers.
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Waunakee, WI
Prompt and very professional services from the first call to the installation which was all within one week. Amazing! My husband is so happy with the stair climber.
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Edgerton, WI
I especially appreciated the friendly personal attention that ensured that I got exactly the right product for our needs and circumstances. This included making sure we knew how to use the lift, and a patient and thorough training session, which was especially important for me in caring for must husband. Follow-up and attention to detail make me feel secure, even with my husband's deteriorating condition. We should have done this sooner -- the lift makes getting out and around so much easier that it has improved quality of life for both of us. Thanks to the 101 Mobility owners and team.
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Madison, WI
Professional, customer-focused, local company that shows both knowledge of their products and care and respect for the people they are helping.
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Verona, WI
Donna Dziewik was pleasant to work with and did not apply excess pressure to make a sale.
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Stoughton, WI
Ryan came to my parents house and went over the quotes and instillation process. Very professional.The owner Donna was fantastic to work with. She listened to our needs and we came up with a solution that is fair and equitable for both parties. Clark and Mike came out and installed the 2 units and explained the operation of the units to us. Great guys, very professional.
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Verona, WI
You guys responded immediately, which is awesome when you are trying to bring someone home. Personnel were friendly, knowledgeable and easy to work with.
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Madison, WI
The installers were very professional and helpful. They were prompt, informative, resourceful. They made sure we were satisfied with the installation and gave us a tutorial. They encouraged us to call if we had any questions. We were very impressed with them!
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Sun Prairie, WI
Polite and helpful and prompt service at a very reasonable price
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