101 Mobility Maine Reviews


Auburn, ME
I called everywhere for 2 days. Finding 101 Mobility ended my search. Great customer service, she explained my options and was very accommodating when my son and grandson picked up the power chair I rented. It has made my life easier and safer. I highly recommend 101 Mobility.

Kennebunk, ME
I was extremely impressed by the immediacy of the response when I first contacted 101 Mobility. The same day, I met with your representative, and the very next day the stairlift was installed. That allowed my husband to come home from rehab and sleep in our own bed on the second floor. The stairlift works beautifully. It was exactly what we needed.

Medford, MA
The 2 gentlemen who came to install the 2 chair lifts were great. They showed up on time as promised. They were also aware of the property and did a great install very clean and made sure stairs were clean from drilling chips. The install took about 4 hours and I'm satisfied 100%. The chairs are for my 81 year old cousin who broke her hip and live on second floor of her owned home. Again please consider 101 Mobility for electric chair install. Jenny made sure of the time for the men to show for the install and all worked out perfect. Thanks Jenny Bob

Kennebunk, ME
Excellent customer service, answered all of our questions and an excellent installation team.

Penacook 03303, NH
I found your company very efficient, high quality of work, and a fantastic office staff to assist and answer questions. Jenny Pierce is invaluable to you as your front line person.

Cape Elizabeth, ME
Professional and responsive

Bowdoinham, ME
Very friendly customer service, both by phone & during the visit to assess needs for ramp set up

Saco, ME
Local made In America Excellent service

York, ME
Easy to use, friendly staff.

Newcastle, ME
All perfect!

Sanbornton, NH
Prompt and friendly service.

Auburn, ME
I would highly recommend both your products and services. Jenny was very prompt in returning my call and provided a great deal of assistance to make my Christmas miracle happen. Josiah who came to put in our ramp was very polite and professional. He was prompt and completed the ramp as he stated he would. The ramp met our needs very well and surprisingly when ice formed the next day with rain we were very surprised that the ramp was not slippery. I’m sure there are many households that run into the same predicament as ours and I am very appreciative of all your help thank you.

Biddeford, ME
Personal service. On time delivery. Great customer service.

Portland, ME
Quality of work. Hands on approach by President.

Kennebunk, ME
I could not be happier with the comfort level 101 Mobility provided me in my urgent need. I had ordered the stairlift, but a few days later, I needed a ramp. Matt without hesitation was available and he was able to have both installed on the same day prior to my husband coming home! 101 Mobility had top notch technicians that assembled and installed the Stairlift and the Ramp! The technicians were polite and very knowledgeable in both the installations of ramp and stairlift! If your looking for a Company you can trust, I strongly recommend them.

East Millinocket, ME
101 Mobility has provided my business with exceptional solutions. Quality is where it's at with 101 Mobility. The quality of products and installation is top notch and the extra care provided by customer service is 5 star. Friendly and professional staff as well as reliable solutions are how 101 Mobility put themselves above the rest!

Dixfield, ME
Well great service so far helpful with picking out the right mobility scooter only took a couple days for it to arrive. I haven’t had time to use the scooter yet but I will not use it daily So far great service

Scarborough, ME
The personal touch your team provides and the fast response.

Super qualified people

Oxford, ME
I like being able to rent the ramp and when i recover they come back and take it away. The installation people do a good job in a timely fashion. I'd recommend them to anyone in need of a safe way to enter and exist their homes if walking is a challenge.

Lyman, ME
Outstanding people and superb product line. Very easy to deal with extremely compassionate and caring. I would build more homes just so 101Mobilty could install more of their product line. Their installers are professional, courteous, and extremely thorough. Noah was our installer, very impressed, his dedication to customer satisfaction is the pinnacle of customer service. Cant say enough good about the Scarborough ME 101Mobilty team....Kudos to you all

Rochester, NH
THE SERVICE IS GREAT AND THEY ARE THERE TO HELP YOU WITH YOUR PROBLEMS. THEY CARE AND THAT IS GREAT

South Portland, ME
The 101 mobility group of Scarborough ,Maine is fantastic! Jenny is the heart and soul of the company! She is kind , caring and will work around any situation with style and grace. Brad and Noah, installed the deck and chair with ease and precision . All three were there to change the lives of my mother and aunt for the better! Would recommend them to everyone in a heartbeat! Thank you! Thank you! Thank you!

Wells, ME
Product is tough, efficient and easy to use. Your service is superior.

Portland, ME
All worked out well! Scooter was great, and you found me a rollator which I needed at the family wedding. Thanks so very much!

Harpswell, ME
Flexible, helpful and product in good working order. Thank you, it made so much difference to my mum, she loved getting our and about when she visited the US.

Auburn, ME
Very prompt and excellent service at a critical time of need. All the people we spoke with and met were friendly and very professional. The technician who performed the emergency service we needed was not only competent but went beyond what you might normally expect to help us and solve our problem. His demeanor was very friendly and reassuring; he made us feel he really was concerned with helping us. (I recommended his manager increase his salary.)

Northport, ME
Very prompt. Had call with office on Friday and had ramp installed on the following Monday. Great pleasant service.

Naples, ME
Jenny was very helpful over the phone. And got my part info and ordered. Great customer service!

Rock port, MA
The recent maintainer who worked on my stairlift was excellent. He took his time talking to me about my concerns and worked diligently to adjust and clean the lift so that it worked really well. He was an excellent representative for your company. As long as you continue to have such great staff members I will be sure to stay with your company and recommend it to others.

Rockport, ME
You came and assessed a broken old machine and replaced it within ten days. Service was polite, communicated well and technicians left the site clean after we were trained.

Gorham, ME
The service was excellent. Thank you very much Faye [LAST NAME REMOVED]

Newcastle, ME
Good service friendly people

Epping, NH
.We are so impressed with the workmanship of 101 Mobility company. From the service men to the installers were very professional. They came they saw and they delivered. Have already recommended them to several people. Thank you again for making it possible for my mother to come home!

Wells, ME
Great customer service and just a phenomenal overall experience when dealing with the people at 101 mobility

Boothbay, ME
We are a non-profit that builds many ramps in mid-coast Maine. Wood ramps are labor and material intensive and cannot easily be stored and re-used. We have tried other ramp systems that but none as good as the ramps from Mobility 101. In addition the are priced reasonably and and easy to work with. The completed product is also very attractive.

Salisbury, MA
We needed two stair lifts installed ASAP. We made calls to several installers in the area - Jenny at 101 Mobility was the only live person to answer. She had our install scheduled for the NEXT DAY(!) before anyone else even called us back. Jenny took the time to listen to understand our situation in detail, directed me to take detailed pictures and sent out Noah and Yosef the next day to do the install. They did an absolutely flawless install, built everything outside (and moved into the garage when it started raining), made absolutely zero mess and both chairs operated perfectly the first time they were tested. This allowed my mother to have a seamless transition back into her home, which was incredibly important to our family. Thank you so much to the team at 101 Mobility Scarborough, ME!!! [FIRST NAME REMOVED]

Westbrook, ME
It’s a very smooth ride I’ve only had it a week I wish that it came in Blue (my favorite color) but it doesn’t so I picked Red I’ve had a couple of small problems and the service department seems very helpful and courteous

Rumford, ME
Very quick install. It looks great and is sturdy.

Kennebunkport, ME
Great products, Great People, Great Service...Thank You

Freeport, ME
Very nice and competent sales rep Mt Soch and office manager Jenny Peirce. Time was of the essence and we had a lift ready to use in 4 days after my call. What a blessing this company is.

Hiram, ME
I was supporting a client in obtaining a scooter and Jenny was kind, professional, thorough and prompt. I would not hesitiate in referring any one to 101 Mobility!

Newcastle, ME
On time. Excellent workmanship.

Eliot, ME
i was in need of two chair lifts for a short time. i didn't want to buy and i found 101 mobility rented them. when i called they were very friendly informative and not pushy. we set a time for someone to come out and see the two sets of stairs that needed lifts installed. he showed up on time was very friendly explained everything to me with pictures as well. i felt very confident with the product and again he wasn't pushy. the installers arrived when said, nice young men who went right to work. they were informative, and explaied everything to me when they finished. they were also very good at clean up. you'd never know they were there. i would recommend this company. chair lifts are quiet and really make it easy for anyone to climb the stairs with the chairs profile. i'm very happy with the product and the employees. maggie nuhic

S Portland, ME
I love how courteous and prompt the service I got was. It was only a little over a week between my email question, and having a ramp installed. The ramp has made getting my Mom out of the house so much easier!

Sanford, ME
The whole process from the initial meeting with Matt to discuss the chair lift and its options to the installation was seamless. All of our questions and concerns were addressed and Noah and his brother, Yoli (? sp) who did the installation were terrific. Couldn't have had a better experience!

Brunswick, ME
Thoughtful planning of stair climber. Accurate portrayal of time until installed. Did not push options but rather explained them well so that we could make a good decision. Took comprehensive views of particular needs of the senior woman (age 97) living in the home. Matt Soch (sp?) was very cordial and accommodating. We felt very confident that we were in great hands.

Lewiston, ME
I had to have knee surgery on February 27th and no weight bearing on that leg for 6 weeks! We live in a ranch style home, but to get to the main floor I would have had to climb 13 steps! I called 101 Mobility on Monday! Matt made it possible for the stair lift to be put in the day of surgery on Wednesday! Noah and Brad were great! Thank you for alleaving my worries! The lift works great Sue

Portland, ME
Thank you for the personal service and care about our situation and mobility needs.

Falmouth, ME
The installation was done professionally and the stairlift operates as promised

New Gloucester, ME
information provided by salesperson was very helpful. Installer was pleasant, neat ,and unobtrusive.

Portland, ME
From initial call to final installation of our stairlift, took only 2 days...very impressive. I was meeting with the 101 Mobility reps in my home just 3 hours after I called their office. They were courteous, knowledgeable, understanding and professional. They understood our needs and explained their product thoroughly, and although they offer many other services, we never felt like they were being pushed on us. The stairlift was our only concern. The entire scope and process; consultation, product, warranty, installation and price met our needs. Truly outstanding company that will be recommended to others.

Brunswick, ME
We needed a ramp fast. Jenny called me back right away. She was friendly and answered all my questions with empathy. She arranged for Noah to visit our house that afternoon to assess what would work best. Noah, was kind, courteous, and a great woodworker. He was able to modify our little porch roof supports so that the ramp would fit. We called on a Wednesday and the ramp was in on Friday. It's just what we needed and we're so thankful.

Naples, ME
Local expertise. Range of capabilities.

Harpswell, ME
Noah was so accommodating to our needs during installation and the estimator was also great. Thank you all for a great job and we love our chair lift. Would not go with any other company!!!!!

Lewiston, ME
Installed stairlift. Took the time to confirm everything works right & adjusted as needed.

Peabody, MA
Installers were very accommodating and worked non-stop until ramp was in place. Have recommended 101 Mobility to the PT Dept @ Healthsouth New England Rehab Hospital in Woburn, MA as well as the nursing staff of Lahey Health @ Home.

Bartlett, NH
We had two stairlifts that we purchased from 101 Mobility installed. Noah and Brad were the technicians who installed the units. Because of the power units that were part of the lifts, the installation took the whole day. During all of this time, both men were courteous, patient with our questions and focused. They worked well together. They were very professional and respectful. They explained everything that they did and made sure that we understood what they told us. At the completion of the installation they made sure that everything was operational and that we knew how to operate the units. We are very pleas

Boothbay Harbor, ME
See email in attachment sent 10-2-18 at 5:10 PM.

Anson, ME
Quick response, understand the urgency of the request. Goes the extra mile to take care of my clients.

Chester, ME
Jenny was so helpful in getting a ramp set up for one of my injured workers. It was done sooner than I could have expected, given how little notice I gave them. It was very clear their goal was the same as mine, to get this injured home safely, they really helped make that a reality. I look forward to working with 101 Mobility again in the future!

Peabody, MA
Selecting the best chair lift had turned into such a difficult task for me, one full of questions, comparisons, and financial concerns. A work colleague recommended 101 Mobility as company that could help with all of my concerns. I called 101 Mobility, set up a meeting to be held at my home with one of their professional staff, and soon found that my colleague's recommendation had hit the mark. Within two weeks I had a new straight line chair lift in my home. In the meeting, I had been impressed with the expertise of the staff about aging in place and maintaining independence through adaptive devices, home modifications. The representative was able to answer my questions and took time to find out what was important to me in terms of using a chair lift. He was able to do measurements and explain how a chairlift would work, it's safety features, and total costs involved. I was also impressed with the installation of the chair lift, which took about four hours. The installation staff was extremely well trained in the placement and set up of the chair, and was able to answer all questions put to him in the "what if" form. He insured that I was competently able to ride up/down in the lift before leaving. He was also very polite and respectful, very neat and tidy. Their expertise with products, friendliness, and belief in the company mission of supporting safety and independence for people with disabilities to remain in their homes contributed to my decision to purchase from 101 Mobility. Lynne Dow-Zalis

Southport, ME
Brad Sherwood, the representative who introduced us to the Bruno stairlift, was knowledgeable and polite - friendly and not pushy. The installer was the same - not surprising, since he was Brad's son Noah. We are very pleased with the unit, as it is a quiet and smooth ride, and the turn to get off at the top of the stairs is easy to manage. Altogether, we are very glad we chose 101 Mobility in Scarborough, Maine.

Biddeford, ME
Very good customer service.

Readfield, ME
Good quality, the people who installed it were efficient and friendly. Very accomodating.

Fairfield, ME
Great service along with reasonable pricing. Matt was very respectful of everyone in the family and made sure to ask questions that were important to making the right decision on the purchase of a stair chair for my mother's needs.

Westbrook, ME
Our ramp has made it possible for me to safely exit and enter my home again! I use 2 canes to descend the steps and my walker to ascend into the house. My husband can assemble the ramp as needed and stow it in the garage when I'm not going out. We were grateful that the ramp was delivered so promptly and we would call on 101 Mobility again for any future needs. Thank you so much for improving my mobility. Gail T.

Cape Elizabeth, ME
From start to finish, 101 Mobility got it right. Jenny Pierce was more than patient and helpful as we searched for the right scooter for me. Her communication during the process was beyond compare, getting back to me in a timely manner with answers to my many questions. She kept me posted about my order's status from the day I ordered until delivery. But there was one more step before I placed my order: I needed to be sure that the scooter could be loaded and unloaded from my van and anchored securely when the fan was in motion. Brad Sherwood, service manager, evaluated my van's tie-down hardware and reassured me that the scooter I had in mind could be tethered securely. When the scooter arrived, Brad Sherwood reviewed its features and coached me through driving it into and out of the van and accompanied me on a test drive to ensure that the tie-down system was indeed secure. Mat Soch,the owner, took a personal interest in my project. The short answer is that I liked everything about 101 Mobility products and services. The broad range of products, on-site service (Brad Sherwood), and a well-managed office and customer support team (Jenny Pierce), and a caring business owner/manager made this purchase a five-star experience.

Sanbornton, NH
Good communications and timely action.

Marblehead, MA
nice job all the way around Keep up the good work

Hampden, ME
ease of operation, expertise of sales rep, efficiency of installer

Scarborough, ME
Good service . Listens to needs of Customer. Reasonable price for the quality product. Installation was quick and seemless.

Kennebunkport, ME
The product works as advertised. The elite heavy duty chair is exceptionally sturdy.

Topsfield, MA
The installers were great. They gave me information all during the different steps of installation. They made the install run smoothly. After the installation they gave me a lesson on how to use the chair safely. The lift runs smoothly and the chair is very comfortable. It took a great weight off of us as we were not able to use the stairs without it.

Wells, ME
From the very beginning of the project until the completion of the installation, the staff were all exceedingly patient, from the owner to the office staff and the installers. They worked tirelessly to resolve problems from suppliers, never giving up and never passing along any aspect of the problem resolution on to us. Communication was very prompt, open and honest, and responsive and timely. The stairlift they installed is a great product and it has been a tremendous support to my parents. I was very pleased with 101 Mobility.

Corea, ME
Well designed and well trained

Newcastle, ME
Everyone on the staff showed sincere concern for our individual needs. They were warm, caring and VERY competent!!! They were also fairly priced and on time at every appt. Could not give any company a stronger recommendation!

Hartland, ME
Both product and customer service were top knotch! Very personal customer service.

Rye, NH
Fast service!

Somerworth, NH
Excellent work and prompt communication throughout the process...thanks!

Waterville, ME
EVERYONE WHO I SPOKE WITH AND DEALT WITH WERE VERY PROFESSIONAL. DETAILS WERE PROVIDED AND THEFOLLOW THROUGH WAS EXCELLENT. ALSO, I LIKE THAT THEY WERE ABLE TO INSTALL A USA MADE STAIR LIFT RATHER THAN ONE FROM OVERSEAS. THERE IS NOTHING NOT TO LIKE ABOUT THIS COMPANY AND THEIR PRODUCTS AS WELL AS THE SALESPERSON AND THE INSTALLER.

Gorham, ME
I needed to rent a ramp with a very short time frame and had no idea what to do or how to find out what I needed. We can only use our front door, and we have a large yard, and of course it is January and full of ice and snow! I called to get some basic information, and Mat answered. We spent roughly half an hour on the phone discussing my needs and what he needed to know about my home and situation, and then he set up a time to come to the house to do an evaluation the next day, working around my work schedule. He was so professional and helpful, and really took his time with me and was sure to explain every step of the process. All of this was before we had even signed any contracts, or made any decisions! I was impressed by all of the reviews I found, and by the information sent to me, and of course by Mat himself when he came to the house. The installation was scheduled for the same day as my mother's discharge from the rehab hospital, and as soon as I knew what time she would be picked up, I let the office know and was assured the ramp would be done in time. Mat and his team showed up and installed the ramp in the ice, and were done in just a few hours, in time for my mother to come home, as promised. Mat even sent me a text message and pictures when the job was done so I would know and could put her mind at ease by showing her the ramp was waiting for her! I truly appreciate how professional, kind and considerate everyone has been through this difficult process.

Lynn, MA
I was most impressed with the level of service and attentiveness provided by Mat Soch and his team. He addressed all my questions in a timely and thorough manner and he made doing business very easy. He also understood the "human element" of the decision our family was trying to make. It is difficult to deal with the reality that a loved one requires a platform lift in the first place, it doesn't need to be made more difficult by the logistics of making it happen. Mat made the process very easy and I can't thank him and 101 Mobility enough for all the guidance they provided.

Friendly and knowledgeable group Helped us purchase a long over due threshold transitional ramp!

Scarborough, ME
When a quote for medical equipment was requested 101Mobility presented a quote for a stairlift and wheelchair ramp in a very timely and professional manner, and, proceeded to answer any questions & provided suggestions on the proper equipment to use ! After the quote was presented they followed up with a call providing additional information and asking if there were any questions that needed to be answered. In addition, when they were given the order they followed up with precise delivery and installation information, and installed both products in a very timely manner to my extreme satisfaction. I would not hesitate recommend Mat Soch and his Company to anyone in need medical equipment ! Kenneth A, [LAST NAME REMOVED], Scarborough, ME

Gloucester, MA
Excellent product, expeditious installation and professional friendly service!

Bingham, ME
Customer service is top notch. The products are recommended by an experienced agent. I have bad knees and each time I went up or down the stairs I would worry about which knee will fail me now, but because of 101 mobility I can now go up or down the stairs without worry. I was fortunate to fall upon 101 Mobility in my quest to learn more about stair climbers. I had tried a competitor company and all they did was schedule an appointment and call back a few days later to re-schedule the appointment actually yesterday 10/27/17 I had the personal satisfaction of telling them when they called to yes you guessed it reschedule the appointment again that I had purchased 2 climbers from a company who cares. I will give the initials of the company I DO NOT recommend and they are E Climber I truly believe they are not a valid company so buyer beware! I know from experience that 101 Mobility is valid and it has been my pleasure to have dealt with this company. Matt is wonderful, he cares, he listens and he hears your cries for help. I would highly recommend 101 Mobility they are the best of the best. Professional and experienced people with a big HEART... Thanks Matt and Hud for giving me back my independence my life has been changed thanks to you. Breezie [LAST NAME REMOVED] Bingham, Maine

Groveland, MA
Very knowledgeable rep who explained everything in detail and showed me what it would like right away. Same day quote/pricing. Fast, efficient and courteous! AWESOME CUSTOMER SERVICE!! He ran on time and had complete "follow through"! Great install and awesome product! I love the ramp!

Scarborough, ME
Timely, neat install. Price as discussed over phone

Haverhill, MA
Dealing with one person was great. Mat from start to finish helped everything go smoothly.

Bangor, ME
So sorry this review is late, I became quite ill in July and August and was in the hospital until September. The ramps, however, were for my sister and they are wonderful. The gentleman who spoke with me on the phone and did the install was great to work with and understanding of our needs.

South Portland, ME
Quality, promptness, honesty, able to communicate and explain well

Ogunquit, ME
The stair chair has changed the configuration of the house and made living much easier. It is safe and quiet and does not hinder access to the upstairs. Katherine [LAST NAME REMOVED]

Beverly, MA
Mat Soch of the Scarborough Maine office was a pleasure to work with. He was attentive to my needs and responsive to questions throughout the quoting and installation process. The installation was a breeze, Mat planned the equipment layout perfectly and knew exactly how to install everything. The products are of high quality design too. I highly recommend 101 Mobility!

Lewiston, ME
101 Mobility has great customer service. Product came earlier than expected. It is very slim, quiet, upscale and modern looking. We love our stairlift Bruno Elan SRE- 3000 and absolutely recommend this to others.

Bath, ME
Mat Soch at Mobility 101 in Scarborough Maine was very helpful with my recent problem with my scooter lift for my van. He is very knowledgeable and friendly. I feel he went above and beyond in identifying possible resolutions for my problem so when he came up to do the diagnosis he was fully prepared to solve my problem. I have been very frustrated in the past because the company I purchased my scooter and van lift will not service them. I spoke with Mat about my frustration with the other company and I feel confident that I have now found someone and a company that I can depend on. I would highly recommend both Mobility 101 and Mat Soch himself.

New Gloucester, ME
I would like to thank Matt for making the process of choosing and installing our stairlift very easy. Also, an unexpected doctor's appointment gave Matt less time for the installation than originally planned. He and his partner worked quickly and efficiently to install the lift, show us the operation and safety features, and clean up all within the limited time allotted. The lift has worked flawlessly and has been indispensable. Thank you 101 Mobility!

Portland, ME
An excellent product and very timely installation. A difficult configurment was met with success and very pleasant and helpful interactions.

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