101 Mobility Marietta Reviews


Lawrenceville, GA
The representatives showed up on time and answered all our questions. The installation went smoothly and quickly and it is quite easy to use and to get around if we don’t want to use it.

Norcross, GA
Very professional

Marietta, GA
It was the best thing we did!

Marietta, GA
Product is excellent! Everyone from office staff to service techs are top notch.

Grovetown, GA
Very satisfied with purchase and installation of our Bruno lift chair.

Lawrenceville, GA
Chair lifts are a great help to go to drive- under garage and up to second floor bedrooms.

Bogart, GA
Garol was very knowledgeable of the products. She took the time to find out more about me. She tried to determine my specific difficulties and then determines what would best meet my needs.

Lawrenceville, GA
Excellent service.

Decatur, GA
Very good product

Commerce, GA
excellent service for a great product

Woodstock, GA
The chairlift does not take much room in my stairs. I love the way the chair folds up when not in use.

Epworth, GA
Company response to my call and the repair work done were excellent. All my questions were answered and repair was done in a prompt and courteous manner. I will definitely use 101 Mobility again.

Marietta, GA
Timely, professional service from initial inquiry to installation and follow-up. Operation fine in first week.

Douglasville, GA
I FEEL EVERY ONE WAS VERY CARING AND PROFESSIONAL, I WILL RECOMMEND TO ANYONE

Fayetteville, GA
For disabled persons, a mobility equipment breakdown usually constitutes an emergency; so, speedy, dependable and expert service is essential. That's exactly what we got with 101 Mobility. The customer care rep was very courteous and helpful in setting up an expeditious service call. The technician solved the our stairlift operating problem quickly, much to our relief. We recommend this company as top-notch!!

Blue Ridge, GA
PLEASED WITH SERVICE CALL...ADDRESSED AND CORRECTED ISSUE [NAME REMOVED]

Cumming, GA
So helpful and responsive to my needs every time I call!!

Jonesboro, GA
I am very pleased with my stair climber it’s really easy to get up and down the stairs now thank you so much

Suwanee, GA
Keeps me at home instead of having to move to assisted living.

Kennesaw, GA
Great service, great chair lift & nice people working for 101 Mobility. I depend on my chair lift everyday. I have a 2-story house & I could not live in my house if I didn't have a dependable chair lift. Thank you for helping me out, so I can stay in my house. The product is super & dependable. Good job! Keep up the good work!

Cumming, GA
I was pleased the service man was in the my area & did not mind coming to install new batteries before he went home that afternoon he also greased the track & showed me how to do it & told just what to do & when.... tkx..............

Gainesville, GA
Very and prompt service

Woodstock, GA
Efficient service. Quality product Rental feature is awesome Installer was great Mr Steve Donovan was a lifesaver!

Lawrenceville, GA
Rapid installation and dependable operation.

Dawsonville, GA
I love the service and the people who work there.

Lawrenceville, GA
We have had a 101 Mobility chair for 5 years and it has performed very well. The staff is friendly and responsive when we had questions.

Midland, GA
The stairlift is perfect fit. Rides smoothly and quiet.

Duluth, GA
Our experience with 101 Mobility has been excellent. Andrew, the technician who came out to repair a problem with our stairlift, was very courteous and professional. He had a very respectful attitude which we really appreciated. He also did superb work in fixing the problem with the lift. We will highly recommend 101 Mobility to our family and friends. We are definitely going to call the Salisbury, NC office for purchase of another stairlift for a bonus room when we move to North Carolina soon. Wish we could take our current one, but it will not work for the type of stairwell in the new house. Thanks to everyone at 101 Mobility! We appreciate you all.

Temple, GA
Technician was VERY VERY polite. Got the stair lift fixed & went on his way.

Cumming, GA
Robert Harris was An excellent tech. Our chair would not run. He found out it was the safety switch on food rest. He checked out our unit and found in good condition. Also programmed our remotes. Found out that our auto robot floor cleaner interferes with remotes and deactivates them. Didn’t try to up sell. Fast service, came next day. Highly recommend.

Cumming, GA
Both the sales rep Doug and the installer Mike were fantastic. These gents knew their jobs and did them well. No bull just direct and to the point service and with a smile Yet to receive final payment notice for install. As to my endorsement, I'm cheap a case of Heiniken would do.

Columbus, GA
I think the professional who came out was very courteous and knowledgeable. He had good customer service skills. He was helpful in every way. I had a good experience.

Lilburn, GA
Everyone was great to work with. The installer was very nice did a wonderful job, and my mother loves stair lift.

Monroe, GA
I can go up and down stairs with no problem

Commerce, GA
My scooter has been such a big help to me. I can actually get out in the yard now. I had one issue with it recently and it was repaired quickly and I'm mobile again. I would definitely recommend them to anyone.

Duluth, GA
Competent technicians and friendly employees

Commerce, GA
Staff was very knowledgeable and professional. They were personable. and helpful. Your installer was friendlly and did a great job showing me how to work my new wheelchair lift. I would highly recommend your company to everyone who needs handicapped accessories. Thank you very much.

Jasper, GA
Well we really liked Gerard he was in formative and enlightening the only issue i have with the product is there are know true add ons for the product to move it beyond just steps

Loganville, GA
1) You took the time to evaluate my needs and then made suggestions for alternate ways to achieve the results needed. 2) Your service was prompt and complete with NO after install cleanup. 3) Your estimate was reasonable and precise...NO added charges. 4) Your contacts were all well versed.

Suwanee, GA
Prompt professional service

Winston, GA
Love my chairlift. The young men who installed my lift were extremely nice and an asset to your company.

Peachtree City, GA
Fitting schedule to my needs Identify all my chair problems Quick and knowledgeable service Thank you

Johns Creek, GA
My chair lift.

Acworth, GA
Robert was very thorough and explained everything step by step. Meaning he explained the problem, why it was a problem, and how he was going to correct the problem. Extremely nice, patient, and soft spoken. A pleasure to deal with!!

First people to answer the phone. Your team was both compassionate and professional. I spoke with Carmen? first time and Kimberlee? the second time. They were very professional and gave me time to vent and ask questions. Wow, I didn't know that this existed in GA anymore. Great team including installation. Installer was informative, clean cut and he came in with a mask on and told me how he was going to make sure he social distanced and he even cleaned all the way out the door. Just say WOW! Thanks to 101 Mobility Atlanta

Marietta, GA
Stairlift is a blessing for me. Each yr. I get maintenance and it keeps me going up/down stairs. It's usually pretty quik to get service done if a problem arises, also. I did research on other companies and this one had the best reviews.

Statham, GA
Process from start to finish.

Braselton, GA
from the sales rep to the installer,administration reps everyone was so eager to inform me of products, type of stair chair that would be bennificial for me. Everyone was understanding of my needs .the office personal was able to answer all of my questions, the installer was very helpful in explainingn the operation and safety features of the chair lift. My thanks go out to Chris,Kimberly Brittany,Michael and all who helped me . thank you and I will recommend 101 Mobility to all my friends who are interested in any mobility solutions. Harold Friesen

Woodstock, GA
Your customer service is outstanding. Steve Donavan was extra helpful every step of the way. Our installer Andrew did a great job and patiently answered every question we asked. Your company was a pleasure to work with.

Dunwoody, GA
Quality of product is exceptional. Customer service is excellent. Installation and return to fix a defect was very easy and quickly addressed.

Murrayville, GA
Friendly and prompt service. Offered alternatives with the home. Had refurbished units available.

Social Circle, GA
Very pleasant folks to work with. Love our chair lift

Sugar Hill, GA
Very friendly staff. I live in California and they helped me decide what I needed for my mom In Georgia with short noticed.

Atlanta, GA
Excellent service people, from salesman to installation

Fayetteville, GA
I'm really enjoying my lift. Everyone I dealt with was pleasant and helpful. The installer was very informative and made sure I knew how to operate the unit before he left me. Everyone was so nice about my prescription being a little late in coming. Thanks again for making it easy to go up and down my stairs. Hope you all have a nice rest of your week. Barbara Peterson

Roswell, GA
I have been happy from the beginning with both the moving chair and the service. The chair has worked very well from the beginning when it was removed from a house and reinstalled in my house. When it stopped a couple of weeks ago I called and a technician came that afternoon. He gave it a thorough examination. Somehow the on/off switch had been switched to off but he then checked everything. I was pleased with the service.

Kennesaw, GA
The entire experience was positive. The installation was professional and fast. I was very comfortable with the people who came to my house. I have a much higher level of independence with the stairlift.

Blairesville, GA
Main reason for selecting your product was the limited lifetime warranty as compared to other companies. No annual maintenance contract required. Also, most reviews were positive. Negative reviews were what I considered minor items. Other companies reviews contained many significant negatives.

SE Atlanta, GA
I have been very pleased with all the representatives I've had to deal with.They were very professional.They were on time for their appointments.The individual that installed my stairlift was very helpful.My husband suffered a massive stroke the end on February.He came home on April 15th.He had not been able to go down stairs into our family room until the stairlift was installed on July 7th.He's really enjoying the ride.He has no problem getting in and out of the chair with minimal assistance.

Flowery Branch, GA
The chairlift works great, the service is fast and dependable, and the people are knowledgeable, courteous and punctual.

Blairsville, GA
The people have been excellent. The product is wonderful. Would advise people to go with 101 Mobility.

Braselton, GA
We used a stair lift for transition from the lower level of our home to the mail level (18 steps) to assist our grandson recovering from GBS. It was easy to use coupled with simplistic instructions/training.

Sharpsburg, GA
It's quiet and makes my wife happy. She can now go up stairs any time she wants to and do things . I don't worry about her falling on the stairs and that is a great gift .

Marietta, GA
I have been able to get prompt service when I need it. The service man, Mike, who was here a few days ago and replaced the battery in my chair lift did an excellent job and was very respectful about wearing a mask the entire time, as well as being careful to maintain social distance.

Marrietta, GA
Easy and professional

Marietta, GA
Technician on call explained the reasons for our problem and took care of things in short order.Other tahn maintenance visits our chairs have worked quite well since we instlled them three or four years ago.

Appling, GA
Great service, fixed the problem without excessive charges.

Dawsonville, GA
It was timely and Hassle free The installer did not make a mess and if he did it was clean before we left

Powder Springs, GA
The chairs have been wonderful. Only concern was quality of service in Nov. Of 2019. The young man did quite a bit more on this last service. Also, to whoever might care, he represents your company very well.

Woodstock, GA
Gerard was great! Very knowledgeable and professional!

Buford, GA
Outstanding customer service and a high quality stair lift at affordable price. Every associate including the installing technician truly courteous and professional. Will highly recommend.

Sandy Springs, GA
Courteous and knowledgeable sales people and installers combined with a reasonable price for the sale and installation of a chair lift equals a satisfied customer.

Temple, GA
Here on time and demonstrated the lift

Alpharetta, GA
Very professional, delivered and installed as requested and works like a charm. Thank you!

Woodstock, GA
Like that the reps and installers are employees not contractors

Lawrenceville, GA
Initial presentation by sales person was very professional. Installation was done expeditiously with no muss or fuss. Equipment performs as described and operates smoothly and quietly.

Cumming, GA
The installers were fantastic.

Snellville, GA
We bought a good product at a great price. And, we've had good service.

Norcross, GA
Everyone we've worked with from your company is extremely courteous and knowledgeable.

Cartersville, GA
Prompt, thorough, totally professional.

lilburn, GA
Ease of operation!

Cumming, GA
101 Mobility was very helpful From the beginning to the end. I started with a in-home evaluation. They explained the options and differences in the stairlifts. I then went to the showroom to see the stairlifts in person and have a little ride, lol. When I was ready I scheduled my installation. The installer called on his way and arrived on time. He was very friendly and cleaned up before he left. The installation was smooth. I also purchased a “lift chair”. The installer made sure the chair was exactly where I wanted it and was fully functional in all of its settings. He explained all of the functions and also how to break it down in case I need to move it in the future. Overall, I Highly recommend 101 Mobility for anyone who needs help with stairs, lifting, any safety and stability issues. Thank you, Don Todd

Maysville, GA
So easy for my husband to get down to our basement. Love it.

Stone Mountain, GA
Products are reasonably priced. Representatives are knowledgeable and helpful.

Loganville, GA
Service was great. Technician was very courteous and knowledgeable. He listened to my problems and took care of them

Decatur, GA
Professional, efficient and personal staff which makes them easy to work with. Bruno has worked out well for us; excellent product.

Atlanta, GA
Very professional and efficient! Thanks for getting us set up so quickly

Marrirtta, GA
Fast and courteous service and the technician was well trained.

Meansville, GA
Your tech was very professional and on time! Glad to know you service out of the way areas. Thank you very much!

Dunwoody, GA
Prompt, efficient and friendly service. Very professional, courteous and patient while explaining everything to me three times--not that it's that hard to understand.

Norcross, GA
Great customer care. Amy and Gerard were amazing!!!! Professional and helpful. Gerard did the install in such a professional manner and was very knowledgeable. Cleaned up and was respectful and kind.

Hiwasee, GA
We were so happy that your repairman could come here and fix our stair lift. It works perfectly! The only thing is that the repair man did not give us a receipt for our payment. He said that the office would email me a receipt. I have not received one yet. Would you see that one is sent to me? Thank you, Carolyn [LAST NAME REMOVED]

Mineral Bluff, GA
The agency was quick to respond and followed through with each step of the process in a timely manner and as indicated.

Sharpsburg, GA
Professionalism and technician was nice and knowledgeable.

Gainesville, GA
The sales associate was very knowledgeable when we were sold the system, and a year later when we had it serviced for annual maintenance, that individual was very thorough and explained everything that he was doing that day. They are doing everything that is looked for in any company that you could do business with.

Marietta, GA

Cumming, GA
Our sales person ( Steve) was excellent and out technician ( Gerard ) that installed our stair lift was terrific also. They were on time and did a wonderful job and we are so pleased with it! We would buy from 101 Mobility again in a minute!!

Cumming, GA
We are very pleased with our lift chair. Robert did a very good job, very professional and curtious.

Flowery Branch, GA
Made in America.

Hoschton, GA
So far it seems solid . The installer was very nice and did his work in a competent and careful manner. Everyone we have talked to has been respectful and helpful. What's not to like?

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