101 Mobility Marietta Reviews


Buford, GA
Bruan chairlifts

Suwanee, GA
Mike and Mike were very personable, efficient, and got the stairlift removed and placed in my garage smoothly.

Porterdale, GA
Due to the COVID-19 our church has been shut down and we have not been able to use the equipment that was installed but we still have high praise for everyone involved in getting our chair lifts installed everything was smooth and very professional its nice to talk to a real person and not a computer. THANKS

Athens, GA
No emergency phone number.

Villa Rica, GA
Very fun to work with the 101 staff and crews. Our lift was installed perfectly and works perfectly Great job 101 !!!

Flowery Branch, GA
Used my hobo in Epcot and noticed a little clunky sound. It ran fine but told the dealer about it. They checked it out and sId there is nothing wrong. I never even made my first payment yet. I now have 5 more payments to make clunker.🥴

Atlanta, GA
Your service was excellent. Mike took care the problem and was able to get the lift back in working order. He was able to find parts to help save money towards the total repair which any customer would appreciate. The product however, different story. I bought this unit brand new about 5 years ago for ADA compliance and it's been used probably less than 10 times (mostly for testing/inspections). According to Mike, the reason it stopped working was that water had flooded a box that houses a lot of wiring. This is an outdoor unit that cost $12,500. The repair was $1,400...11% of the unit cost for wiring/labor. Not sure why an outdoor unit would not have waterproof wire housings but if I ever have to by another one, this will be my first question.

Marrietta
Service was prompt. Follow up quickly resolved the charging issue.

Duluth, GA
Product is very good. Service is exceptional in all respects. In other words we have no problems or concerns.

Bethlehem, GA
Great customer service. They actually care about there customers. Very refreshing this day and age!

Brookhaven
My husband would not be able to go upstairs if we didn’t have the chairlift. It has been reliable and easy to use. When the batteries got weak, I was not able to get in touch with the place where we bought it but contacted another dealer who came and was very knowledgeable and helpful. Now that location is our dealer!

Conyers, GA
Very low key sales force allowing for time to choose what is best for the customer. Installers were so nice and did a beautiful job. Equipment installed is first class.

Powder Springs, GA
The benefits for senior citizens. Getting up and down he stairs was becoming a problem for my husband as he has had knees. I'm hoping it will help him out.

Atlanta, GA
Promptness of service call

Gainesville, GA
Friendly service.

Sandy Springs, GA
Everyone my wife and I dealt with at 101 Mobility is highly professional, knowledgeable, and exceeded our expectations, including scheduling (Kimberly), sales (Steve), and installation (Andrew). Steve took his time to thoroughly educate us on the differences between brands and their features and we visited their showroom in Marietta before deciding what to buy. We chose the Bruno stair lift with the motorized chair and motorized bottom rail because it did everything we wanted and my research showed many satisfied customers. Andrew spent a lot of time making sure that everything was assembled and installed perfectly. He even came back the day after the installation to make some modifications to the bottom rail wiring because he wasn't satisfied with how it aligned when in the down position. The product is very well designed and constructed, sturdy, safe, has a built-in diagnostic, and is easy for my wife to use. It's perfect for our needs and we're glad that we chose 101 Mobility for this project. ______________________ You may not use my last name in this review or any other marketing. You may use "[FIRST NAME REMOVED] S., Atlanta, GA"

Flowery Branch, GA
Great service. Installer Gerard was great. Left no mess and explained the operation in full. I believe the chair should have been deeper and wider as it wobbles [LAST NAME REMOVED] [PHONE NUMBER REMOVED]

Lilburn, GA
The team is so responsive and helpful.

Johns Creek, GA
Friendly service after the sale

Duluth, GA
Stairlift installed recently. Installers very courteous and professional. Would recommend to others. Billie Ellis

Marietta, GA
Call for adjustment was promptly serviced!!

Lilburn, GA
No pressure sales and excellent dervice

Atlanta, GA
We had an excellent experience from start to finish. Steve Donovan explained your products very well, and he was always available to answer questions and address concerns. The office staff was equally responsive and professional. This was also the case with the installation team. I have no hesitation in recommending 101 Mobility to anyone interested in a stairlift.

Atlanta, GA
Product was as described, delivered and installed on time. Salesman and installer both highly professional and pleasant.

Lilburn, GA
It is an USA made product supported by very qualified staff! I would highly recommend it to those of need for such product.

Clarkesville, GA
We have had your products for over 12 years and they have worked flawlessly for that time. The recent addition of Bruno products to our new home was done expertly and quickly. Thanks to the installation crew! Look forward to many years of service from our recent installation. Dave Thomas

Winston, GA
It has been a pleasure from start to finish doing business with 101 Mobility. Tim Pledge was very nice and helpful helping us decide which stairlift was best for us. Mike Glennon was very good and careful with the install of the lift. Was very through when explaining the operation and workings of the system. And last but not least, Amy Rowland was very nice and helpful in getting my invoice emailed to us. 101 Mobility must be a great place to work, because it shows in the very nice employees we've had the pleasure to meet and speak with. We will call on 101 Mobility in the future if needed. We love the Bruno lift. If anyone asks us in the future who we recommend for mobility equipment it will be 101 Mobility. No need to look any further. Thank you.

Buford, GA
Very fast response to calls and service

Marietta, GA
It’s dependable, works great and gives me freedom. I’Ve had it for over 4 yrs. and no problems.

Dunwoody, GA
Service was very professional. Wish the product was less aluminum looking!😥

Dawsonville, GA
service is very good product is excellent

Lawrenceville, GA
Very pleased with my sercice call--excellent job!

Canton, GA
Orality of product

Hoschton, GA
Service was great!! Would highly recommend.

Alpharetta, GA
Very willing and ready to help when a competitor attempted to overcharge.

Buford, GA
The stair lift is very easy to use and fits nicely on the staircase since it can be folded. The installation went very well and was installed quickly. We were happy with the process from start to finish.

Flowery Branch, GA
The golden buzzaround scooter I purchased for my wife is great. She was able to learn to drive it very well her first time out on it. Everyone there was very nice and helpfull. This was our first time needing to purchase a scooter and it was good to have someone to explain the different models and features.

Norcross, GA
I was able to schedule and pay over the phone.

Lithonia, GA
Friendly and accommodating. Products I have are doing the job intended.

Dacula, GA
Michael was on time and professional.

Marietta, GA
Service on time as expected. Technician was friendly and helpful. Product is to my satisfaction.

Columbus, GA
The professional and efficient approach shown by the agent on the initial call and the follow-up through the installation sold this equipment to me. We are very happy with the result.

Atlanta, GA
Your installers are competent and neat and polite.

Evans, GA
Have already recommended it. Works as advertised. Installed without problem. Cost as quoted. Installer knowledgeable, skilled, neat, on time, and obviously liked his job. Gets used every day. Suggestion: A few LEDs to illuminate stairs around power unit when it is not convenient to use house lights for the whole stairs. [FIRST NAME REMOVED]

Riverdale, GA
you came when you said you would and solved my problem quickly. if i ever have a nproblem with my stair-lift i would not hesitate to call 101 mobility

Sugar Hill, GA
Great customer service. Prompt attention and a great caring team.

Athens, GA
Efficient, kind, knowledgeable personnel. In comparison, Bruno is an excellent American product. Again, by comparison, 101 products are fairly priced.

Marietta, GA
Simple to operate and no wall damage

Blairsville, GA
quality products and professional service.

Kennesaw, GA
Dependable and also helpful!

Duluth, GA
Quality of products and availability of service techs when needed. Mike is the greatest!!

Atlanta, GA
Product looks good

Mableton, GA
They are not the cheapest but I feel they provide the best value for your money. The salesman, Tim Pledge, promptly and professionally answered all of my questions and the installer was great.

Hiawassee, GA
Solidly built and easy to use for the elderly

Clarksville, GA
Your installer, Garrett, was professional and friendly. He left the area spotless and everything was working well and looked great!

Sky Valley, GA
Making life easier & excellent service.

Dacula, GA
Great service

Douglasville, GA
You are very.professional. Kimberly and Michael were very caring and understanding of my situation. Michael did a great job putting my Chariot on my car. Other problems came up (battery) and he was very patient when getting it replaced. He explained how to work chair and placing it on lift. I would highly recommend 101 Mobility to friends and family. Thank you.

Duluth, GA
Service top notch!

Atlanta, GA

Kennesaw, GA
Great job! The gentleman that came to my house was very nice & polite. He was very knowledgeable about how to fix my chair lift. He also did a maintenance checkup on my unit. Everything is working good now. He did a super job on my unit. Way to go!

Atlanta, GA
Very pleased with the service!!! Prompt and so polite!

Atlanta, GA
Friendly install & sales team. Quick installation.

Marietta, GA
Great product which has made a wonderful change to our lives.

Milledgeville, GA
Everything was professionally completed. Mike is truly an asset to the company. He knows the product and was very careful with the installation. My mother in law is 84 years old and Mike had her riding up and down the stairs with ease. The stair lift is excellent.

Cumming, GA
Excellent service

Peachtree Corners, GA
The ride is smooth. Mom stated she didn’t know how much energy she was expending walking down the stairs not to mention the Mt Everest chore of going up the stairs. Going out of the house is now much easier. Andrew, our installer was polite, thorough, patient and overall wonderful. He arrived early, explained everything, verified our wishes and did not leave until we were comfortable with operating the product.

Marietta, GA
Fast response by estimator and installer. Professional and neat installation. The stair lifts (2) are lifesavers. Highly recommend 101 Mobility and Bruno lifts.

Smyrna, GA
Reliable Bruno stairlift and good service.

101 Mobility of Georgia came out when they said they would, did a thorough inspection, explained the process and their credentials. They made a recommendation that actually saved us some money by truly understanding our needs. It has been a long time since I had a "real" high customer service experience. Wow! We are happy and would call them back just to pick their brains on accessible lifestyles.

Atlanta, GA
Your repair persons are polite and diligent.

Marietta, GA
Good quality. Great service.

Smyrna, GA
So far everything is working great. Thanks for your help, we believe the chair lift will help prevent any future falls. CWB 10/3/19

Evans, GA
Very professional and genuine!

Carnesville, GA
Andrew the Service Tech was GREAT ! Thanks !

Mcdonough, GA
You were on time and :ot here earlier. Robert is a gentleman. Knows the business. Thank you do much.

Waleska, GA
American made, Fast service, great crew, Mom loves her chair lift.

Milton, GA
I received service on my Chair after the batteries had melted and drove everyone out of the house in the middle of the night. Your technician Michael offered a refurbished unit he had in his truck as an alternative to waiting for three weeks or more to repair my current chair. He was able to install the unit that day.

Flowery Branch, GA
The person doing the installation was very efficient and gave us the clean-looking installation that was promised by the one that evaluated and measured the stairway. The thorough and patient instructions on chairlift use to three different people was excellent. The clean up at the end was impeccable.

Gainesville, GA
Great Company

Tucker, GA
Having an electric scooter put into my life happened very quickly. 101 Mobility got me up and running by providing and installing the equipment necessary to use my new toy.

Auburn, GA
It was great

Blairsville, GA
Very happy with the service and attention to detail.Would certainly recommend 101 Mobility!

Covington, GA
The representative was knowledgeable and clearly explained all options. He did not pressure my parents at all.

Lawrenceville, GA
We are very pleased on every aspect of 101 mobility

Cumming, GA
Tech Andrew did an outstanding job. He listened. He explained and answered questions. He was hard working, thorough, and efficient. He fixed all issues and restored our chairlift to A1 operating condition. We are very pleased with the result. Scheduler Kimberly contacted us when there was a cancellation so the Tech could get out to our house days earlier than originally scheduled. It was very helpful to have the lift restored to full working order so quickly. Much appreciated. Excellent service from the entire 101 team! Please give our thanks to Andrew and Kimberly.

Dunwoody, GA
Attention and service was always very good! The product was everything I expected!

Stone Mountain, GA
Functionality.

College Park, GA
The chair works well. Your service department does a good job.

Loganville, GA
My husband can utilize the whole house during his recovery from a stroke , installers are great efficient people thank you!

Ball ground, GA
I had an emergency and needed a stair lift as soon as possible. 101 mobility got it installed in 4 days. The sales consultant was very nice and helpful. The young man who did the installation was very polite and did a great job. I have already recommended your company to others!

Atlanta, GA
Great job!!!

Marietta, GA
The service to repair my mother and law's stair chair was excellent. The service was done very quickly and very professional. The service representative called me to let me know that he was running ahead of schedule and that worked out perfectly for me. I would not hesitate one second to recommend 101 Mobility to anyone that required any service to a stair lift chair. Oh, and one more thing is that the people that I spoke with to set up the appointment were just as nice and professional. In addition everyone seemed very happy and in my book that goes a long way. Thank you.

Doraville, GA
Friendly. quick and knowledgeable.

McDonough, GA
Good quality and fast expert service.

Dunwoody, GA
Keep closely to scheduled time and are careful and professional

Ellijay, GA
Prompt and courteous service.

Riverdale, GA
The convenience and quick installation.

Moreland, GA
Service technicians have all been very good and you can see that they are proficient in the work, they know the equipment and did a great job.

Stone Mountain, GA
Quality products and exceptional service

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