101 Mobility Massachusetts Reviews


Chelsea, MA
Best customer service ever.

Hudson, MA
On time for service appointments very friendly

Arlington, MA
Your man did a great job on my wife’s chair lift.

West Roxbury, MA
Very professional, knowledgeable & friendly!!

Brookline, MA
The company is very responsive and quick to provide service.

Walpole, MA
101 Mobility has worked with our organization to understand the needs of the people we build our homes for and helped us meet to their transfer and accessibility considerations.

West Yarmouth, MA
Great response time and service, Tech. found problems right away and took care of it also suggested tips for preventive maintenance. I would recommend 101 Mobility to anyone having problems with handicap lifts. THANK YOU

North Providence, RI
Christine is great! Patient, helpful, and eager to please. She is a credit to any organization with which she works. God bless her.

W. Yarmouth, MA
Durability and prompt service

Lowell, MA

Arlington, MA
Christine was terrific to work with very knowledgeable and helpful.

Marlborough, MA
They are all about service, all the while providing a quality product.

East Providence, RI

Lee, MA

Hawthorne, MD
Quick responses to referrals, follow through, and provision of follow ups with customers.

Milton, MA
Your projects are cutting edge. The service is outstanding.

Groton, MA
Guy installing was very nice and helpful

Concord, MA
Quick, friendly, competent srvice

Tygnsboro, MA
Excellent customer service! Staff were able to assist with questions and offer options to best fit the needs of our individuals. Items were delivered and set up in a timely and professional manner. Jos was very knowledgeable and helpful throughout the whole process of item selection, purchasing and set up. I would highly recommend!

Melrose, MA
Quick response time

Manchester, NH
Our organization has done several installations, and Christine Rabidou and the staff at 101 have provided great service, and communicate well -- they have shown also great sensitivity and compassion for our clients -- Thanks!

Wellesley, MA
sales person very knowledgeable. Service is very responsive and timely.

Acton, MA
I find this company to be very helpful and professional. I would recommend them to anyone. Fast service also on receiving equipment.

Wayland, MA
Service is very reliable, courteous, and responsive. Products are high quality. 101 Mobility is a top-notch company.

Marshfield, MA
I like the personal interaction I get from Jos.He is accountable and backs up all transactions.Also Jeff and Jack did a great job doing our installation ,taking the time to take care of the smallest details.

Spencer, MA
Service has been great. Christine and Mark are very accommodating, kind, personable and responsive.

Nantucket, MA
Friendly, knowledgeable staff

Milton, MA
Your service and customer service are excellent. I would choose your company again because Someone is always willing to answer a question your not sure about, and will explain how it work

Hingham, MA
The guys were late but once they got here I was totally at ease with their work. This is a new home for us and it was the first time that the elevator had been thoroughly inspected. We felt great about their visit.

Plainville, MA
Works out well for me

Somerville, MA
They are a great company to work with. Professional, efficient, effective and pro-active.

North Billerica, MA
so far so good no problems great job install

Walpole, MA
Service is great, timing worked, great company!

Webster, MA
Great service and advice. Jack was great on the install and explained everything thoroughly. Recommend them for your mobility needs.

Dracut, MA
101 Mobility responds to requests for services immediately a request is made, they also personalize the services, and ensure that communication is effective, products are delivered on time, and follow up is done to ensure that trainings, and or services/ products are effective to improve the quality of lives of participants that receive these products/ services. I will recommend 101 Mobility to any friend or families in a heart beat. A.O

Waban, MA
Jos and his team are sensitive to the harsh realities many of their customers face every day trying to manage their respective disabilities. The service that 1-on-1 Mobility provides reflects that understanding, and has been top notch for our family. The quality of the products that they have provided us also have been great. Excellent organization.

Hawtorne, MA
Friendly customer service and a willingness to work with the customer to get the exact product needed.

Plymouth, MA
Stevice was great polite took time to show us everything till we had it right

Dracut, MA
Quick availability of quote and ramp installation

Plymouth, MA
The electrician and the lift installer were on-time and very proficient.

Avon, MA
They are my go-to source when I have handicapped accessibility needs, and they never let me down.

Lowell, MA
Anita and Jack are great to deal with and I really feel they care about me. I just wish that they had an extra motor in stock so I didn't have to go without using my chair for 12 days. Being 88 years young it was scary to use the stairs with a lot of care and difficulty.

West Brookfield, MA
Everything that was promised was delivered on time and with complete satisfaction.

Westford, MA
Installed a chair lift for my mom which has eased her pain. The service was fast, professional and friendly.

Wilmington, MA
From the time we ordered the product to the delivery and thereafter, 101 Mobility was a pleasure to work with.

Derry, NH
On top of the job

Cambridge, MA
The Harmar stairlift is everything you promised. We are both enjoying using it. I particularly like being able to go up and down on it while carrying a full basket of laundry. What we've liked best is that your personnel are such good people. They are friendly and knowledgeable and very helpful.

Ware, MA
You were fair to work with.

Brookline, MA
We have appreciated the competent and friendly people who work for 101 Mobility. They have great people skills and they take pride in their work and the services they provide.

Lincoln, MA
Good service, cooperative attitude and good product

Belmont, MA
Great customer service —pleasant people who are good at their jobs and do what they say they will.

Lincoln, MA
Anita and Jack were great. I would definitely recommend.

Plymouth, MA
The personal and well informed representative was excellent, service was prompt and the overall experience was excellent. Everyone was professional and friendly.

Fall River, MA
Jack is amazing...as usual!!

Amherst, MA
Everyone at 101Mobility did their utmost to find a ramp for our son that he could afford, and their prices were the best of many quotes I got from other companies. They even helped me obtain some grant money by putting me in touch with CP of MA. Mary Lynn and Anita were efficient and friendly. People actually answer the phone and respond to emails! The ramp installation went very smoothly, and the guys setting it up were very competent and nice. I would highly recommend this company to anyone who needs any kind of mobility device. They were terrific to work with.

Cumberland, RI
great service and overall experience

Pelham, MA
The service technician was helpful, friendly, and professional.

Halthorne, MA
Great communication and speedy service. You made it so easy for me to order the parts I needed, thank you!!

Hathorne, MA
Quick response, reliability, trustworthy, great knowledge and ability to recommend products, friendly and willing to build relationships for repeat business. Jos Kerstens in particular has been absolutely wonderful to work with.

New Bedford, MA
Ease of installation & quick response.

Leominster, MA
Today, service is the name of the game, when you purchase a known product, the service you receive should be equally well known. 101 Mobility is establishing both ! I was pleased with the carpentry work necessary for the stair lift to fit. Now I'll wait to see how that installation will be.

Fitchburg, MA
First impression I was very happy to have chosen 101 mobility. They made every effort to make sure I had my scooter for my vacation. I am definitely going to recommend an I will be using them again in the future. Thank you.

West Roxbury, MA
Friendliness of people; Do everything they can to get you quick service as needed; Promptness; Professionalism

Braintree, MA
The service i got was great from the fellow who cam out to measure and then install was friendly To the women Anita she was very helpful and great to talk to she is a winner . I getting used to the chair thanks for all your help Thanks Again [NAME REMOVED]

Westfield, MA
The equipment we purchased through 101 Mobility has been perfect for our situation for my Dad to keep him at home. We purchased a home hospital bed, a special mattress & a patient lift- all very quality products. 101 Mobility is always very responsive in answering any questions we have & recently came & serviced my Dad’s patient lift for an annual check-up. We highly recommend this company. Karen Rich, ADC, CDP, CMDCP & John Hansen- Westfield, MA

Arlington, MA
Sales and installation people were very helpful and answered all my questions. We are very happy with our purchase.

Ashland, MA
The quick replacement of my previously broken chair lift. Though slightly different than the older chair lift, I feel like I'm going to be able to get used to it.

Bedford, NH
Great product. Is exactly as described. Loved the sales rep

Waltham, MA
Extremely knowledgable, experienced, helpful, a pleasure to work with! Thank you!

Bedford, MA
Expert advice.

Medway, MA

Northampton, MA
Everyone at 101 Mobility has been responsive, courteous, and reliable in providing the services we need. The technicians are excellent, explain clearly to us what the problems and solutions are, and have never left us with a job half done. We are very happy with 101 Mobility.

Warwick, RI
101 Mobility is very responsive and patient.

Brookline, MA
101 Mobility provides valuable service to its customers. The products that they install are high quality, projects are delivered in a timely and professional manner and they are very responsive to client's maintenance calls once the projects become operational.

Woburn, MA
jack is an excellent service tech, explained everything to us and knew what he was talking about. We would like him to come whenever we have a problem from now on.

Hudson, MA
The guys that came out to fix the elevator were very curious and professional!

Plymouth, MA
The sit to stand looks new and operates perfectly. The delivery person made sure it operated well and that I knew how to use it. Having the device means that my husband can be moved with a level of dignity not possible with hoyer lift. Your office staff is very knowledgeable and very kind.

Northborough, MA
Customer service and delivery people great

Lowell, MA
You were very patient and very kind to us regarding repayment plus the lift has been running problem free since

Milton, MA
very professional you're treated with respect and dignity as a result I like dealing with your company and would recommend to many others Very helpful in explaining , in order for you to make selection choice

Providence, RI
Mary Lynn Miller & Ariana were responsive to my issues and were, in general, a delight to work with!

Lowell, MA
The only thing I dislike about 101 Mobility is the high cost I have to pay just to have a repairman come to my house. It was not an emergency and I could have waited until he was in the area. In fact I believe in was in a nearby town before coming to my house.

Fall River, MA
Priced out several chair lifts and 101 mobility was fair and reasonable and did not try to take advantage of our unfortunate situation. Very and professional

Wilbraham, MA
The product was installed without any problems. A last minute change was accomplished expeditiously.

Sandown, NH
Excellent service and products ...From the office to the tech they did a get job and explain it all and why it needs to be done ..I highly recommend this company.

Dudley, MA
Easy process from first phone call to installation. Thank you Christine for helping us!

Carver, MA
Products are constructed with quality materials. Sales rep and installer were wonderful to deal with. Truly concerned about resolving our problems and addressing our needs

Providence, RI
Very nice people to work with. I was let down this year that the lift's safety features were not working properly in that a person in the seat could make it move without their being in the proper position. This should be fixed!

West Yarmouth, MA
The service representatives were prompt, knowlegeable and efffective in diagnosing and repairing my elevator door lock that had been malfunctioning.

Ashland, MA
Knowledge and experience

Franklin, MA
Great product, the sales rep (Christine) was very knowledgeable and was very easy to work with appreciated all her help

Swansea, MA
Excellent service, caring staff & wonderful chair.

Newton, MA
Great service and reliable products. The staff is friendly and helpful. Thank you!

Reading, MA
ON TIME AND VERY DEDICATED WORKING AND PROFESSIONALS

south hadley, MA
My wife has fallen a number of times fortunately was not injured,Being 83 years old I can no longer pick her up without help,Trying to find something that would help me lift her up I found Raizer by lift up.That is how I found 101 Mobile on elm st in Marlboro Ma. Went to there store and they were more then happy to tell me and my wife all about the Raizer and showed us how to use the product, vary nice people took there time and treated us with utmost respect, we did buy the product have not used it yet on her.

Cambridge, MA
Easy to deal with. Pleasant staff fix my problems quickly.

Dunstable, MA
Very pleasant, skilled technicians who arrived on time. If there was an additional problem, they came back and finished the repair. Very satisfied!

Worcester, MA
The entire experience was pleasant. We had two service calls, both minor, the response was quick and satisfying. I would recommend 101 Mobility . Thanks.

Berlin, MA
Wonderful people to deal with in the Marlboro, MA location. Assistive devices can be rented (short or long term) or purchased. Extremely knowledgeable, prompt in returning calls, on time for home appointments. Sales personnel are quick to offer many options that will work for your current situation and the installation techs know their products. Before they leave your home they make sure that you know every aspect of your purchase/rental; and they clean up before they leave! Can't get much better than that.

Charlestown, MA
Your products are great and your service is beyond great!

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