101 Mobility Morgantown Reviews


Coatesville, PA
Everything works great and the staff was outstanding

Wilmington, DE
The freedom and support it gives my mother to get up and down the stairs. Less stress on the family physically.

Shillington, PA
FINE PRODUCTS, GREAT SERVICE. I WON'T BE BACK. I HAVE 2 CHAIRLIFTS NOW. BOTH FROM YOU.

Paradise, PA
They made the st airlift work for us we love it it lets us go downstairs without worrying about stairs

Newark, DE
Everyone was awesome

Smyrna, DE
The products a a1 An service is great 👍

Bear, DE
The product is amazing and the staff is awesome!!

WIlmington, DE
Professional, knowledge, caring staff. From the people taking calls and selling, to the guy that comes out measures, takes pictures, summits estimate. To the installation techs. Thank You

Lititz, PA
Very pleased , great communication throughout, consultation with Jordan, installation with Rich , right down to the billing and scheduling with Samantha . Best of all my father in law loves his chair lift ! David R Buckwalter Lititz Pa

Shillington, PA
your salesman and installer were great. Very informative and were caring they did a great job for 101

Morgantown, PA
The stairlift is excellent, and customer service repair techs are professional, knowledgeable, and very pleasant.

Lebanon, PA
Customer service is top notch! The install happened the very next week after I placed the order. Professional service.

Boyertown, PA
Loved dealing with 101Mobility. They were very helpful for any questions/concerns. Very friendly, professional. I would recommend them to anyone that needs bath remodel.

Narvon, PA
The service men were very polite and professional. The product thus far works well, and will be a way I can keep my husband home, he will be able to go to different levels of our home without wearing himself out, and it's safe. Everyone I talked to on the phone were informative of the product and answered my questions. I can't wait for my husband to come home (which is tomorrow) and be able to move from one level to another so he can go in and out of our home without getting tired before we get outside. It will give him and us a better quality of life and save his energy to enjoin doing things he wants to do and give him his confidence and independence back.

Wilmington, DE
The informative and friendly customer service plus the service tech Rich.

Talleyville, DE
Great sales person, great installer, great product!

Downingtown, PA
Your technician was very thorough and he did the repair quickly.

New Castle, DE
Efficient and effective.

Elverson, PA
quality and performance are excellent

Quarryville, PA
Your staff was very good. From the first contact to the finished job. Everyone was knowledgeable and cheerful. Thanks for being there.

Pottstown, PA
Damien was on time, began work immediately and continued until the job was complete. Including cleaning up. As for the Bruno chair, my only criticisms are the footrest seems very flimsy and I would much prefer up/down rocker switches on the arm to the paddle switch.

Wilmington, DE
Stair Lift is good quality. Sevice was excellent

Middletown, DE
The service technition was wonderful installing stairstepper. The devise is great. Beat all expatitions.

East Earl, PA
It’s perfect for our needs. Made in America. Local business. The workers were very professional and knew what they were about. Very pleased with our stair lift.

Lebanon, PA
I asked one week and I had a Bruno Stairlift installed the next week. They were quick and easy to work with.

Wilmington, DE
on time service,helpfull employees

Wilmington, DE
The representatives were professional, knowledgeable, clean and courteous. The products are of excellent quality and are professionally installed.

Newark, DE
From the salesman to installer we were impressed with their knowledge and friendliness.... The chair runs quiet , and is easy to get on and off.... Would gladly recommend this product.

Wilmington, DE
The service, install and product are GREAT. Thank you!!!

Fleetwood, PA
Don’t know what we do without it 101 worked w me, and were courteous, kind, compassionate, caring. They were professional and took safety precautions during these trying times.

Smyrna, DE
A truly wonderful, high quality product and service were given to us by your gifted technicians Mike and Ernie. They are seasoned gentlemen, respectful, courteous and very professional in every way. They were punctual, performing the difficult installation of the FlexStep wheelchair lift/disappearing steps unit in a flawless manner. Their work at our home is worthy of being used for the manufacturer's advertising program. We are very proud of the results, and it is a joy to show off the installed unit to neighbors and friends. Thank you so much, Ernie and Mike, for your dedicated efforts to give us your best!!! Mary & Levander Lawson

West Bradford Township, PA
The person who came and put in our ramp was excellent and made sure everything was perfect before he left!

Newark, DE
It was on time

Hamburg, PA
Responses to my request for information were very prompt. Jordan did a good job of evaluating our needs and providing feedback to our questions. Rich, our installer, was very professional, did a good job installing the 2 lifts. He took time to explain the use of the lifts to my 97 year old mother that will be using the lifts. He also took me over the maintenance items I should perform. Very nice person.

Reading, PA
Services are great. Product so far so good.

Wilmington, DE
Quick response.

Newark, DE
The service was timely and informative. It was easy to order the products. The installation was efficient. We are very satisfied with the product.

Lancaster, PA
Everything is great.

Honeybrooke, PA
The office lady was very friendly and found my batteries immediately. I hope she remembered to order more batteries as I thought she said I got the last set.

Wilmington, DE
Knowledgeable about product, professional, caring, respectful of property

Wilmington, DE
My husband needed a wheelchair ramp to come home from rehab after suffering a stroke. The physical therapist was unable to find a safe way to get him into the house. With just one week until his discharge 101 Mobility came to my rescue and installed the ramp before my husband came home. 101 Mobility made a difficult time easier. The staff, especially Samantha were extremely considerate and showed compassion for our situation. They delivered a safe reliable product

Breinigsville, PA
Very attentive to details and customer service.

Gilbertsville, PA
The product looks to be very well made with high quality materials. The service technician was very nice and polite. His instructions and demonstration was very clear to understand.

Middletown, DE
Everyone that we have dealt with has been professional, kind and knowledgeable. A pleasure to deal with.

Lebanon, PA
We had a sudden need for a stairlift for a 40 yr old with complications from an unexpected brain surgery. 101 Mobility was able to do an in house evaluation the next morning and the install 2 days later. Everything was done quickly, efficiently and well. Customer service all around was super, whether it was office folks or install techs.

Lebonon, PA
When the product arrived it was exactly as was described, Low profile so it doesn't take most of the stairs.The mobility staff from office to installer was a pleasure to deal with,they made the whole process simple to do which is something I needed while dealing with some terrible things happening to my husband. I would highly recommend mobility one.The installer went above to make process easy,making some great ideas to make the finished product less cumbersome and more fitting into decore of my home.

Wilmington, DE
The automatic door opener is a great help to my wheelchair-bound sister. The installer came on schedule, and everything was done carefully and well.

Schwenksville, PA
Had a faiulty equipment issue and they helped me diagnose and repair

Chadds Ford, PA
The stairlift works beautifully! The installer was friendly and so easy to work with. Everyone I talked to at 101 Mobility was friendly, cheerful and very helpful.

Royersford, PA
I'ts very easy to use

Pottstown, PA
101 mobility was fantastic from the start honestly great from the quote to installation would defentaly use again

Exton, PA
Courteous, professional and prompt service!

Wilmington, DE
Working with 101 Mobility was incredibly easy, efficient, cost effective, and the staff are very knowledgeable.

Wilmington, DE
Technicians arrived on time and quickly and quietly went about accomplishing the installation. Very pleased with results.

Collegeville, PA
The salesman and service techs were wonderful

West Chester, PA
Quality product with high quality company reps to explain everything to you. Installers were first class! Mike and Damian arrived precisely on time.When they finished they cleaned up and not a speck of dust or trash was left behind. Remarkable! They explained the operation of the chair lift in great detail and would not depart until they were confident we could operate the unit in their absence. Definitely would be willing to recommend 101 Mobility.

West Chester, PA
It was a pleasure working with everyone. So far, e erything is working well.

Allentown, PA
So far so good! Love my Bruno! Love being able to get upstairs to my bathroom for a shower....finally. Technician who installed it was kind, courteous and knowledgeable. From the first phone call to the completion of the install everyone was great and made the purchase very easy. Great respect for this company and product. Anyone considering purchasing this well made product should not fear calling this company. Also during these trying times with the COVID everyone coming into the home wears a mask and keeps their distance....nothing to fear.

Boyertown, PA
Stairlift works great. Except it has started to beep when parked at top or bottom of stairs even though the battery is fully charged. It stops when the chair is moved a little bit up or down from top or bottom. It started doing this about a week after installation. I will be contacting 101 mobility to have a technician over to check the alignment. Chair is still under warranty. I’m hoping it is a minor electrical glitch or something that can be easily fixed.

Lancaster, PA
Satisfaction

Smyrna, DE
The sales representative and installer were very professional, timely and courteous.

Morgantown, PA
Service was fast and went well. I was pleased with how sturdy the rail for the seat seems as it travels up the stair case.

Reading, PA
We are very happy with our stair lifts. We had to have 2 put in because we have a bi-level home. They are easy to use and the installers were very courteous and helpful and explained exactly how to use and take care of them. The sales rep., was not pushy and answered all our questions. We liked your company because it is family oriented and there is a local location and the warranty is excellent.

Oley, PA
Quick and very professional.

Collegeville, PA
Great to deal with .. Highly recommend

Denver, PA
The service was excellent and the price was good.

Macungie, PA
I was very pleases with Jordan the sales rep. Both he and Rich were very courteous. My husband and I were pleased with the quality of the product.

West Chester, PA
Your customer service. I wish there were more repair opportunities.

Smyrna, DE
My husband is totally happy with his chair. The installation was clean,the installers were very professional an polite The salesperson explained everything an was very thorough,so everything was done in a timely fashion.

Townsend, DE
EveryBody was very good. The installers were very nice very good time. People on the phone we’re very nice and try to help. Only problem is there could be a mark on the door jam where they have put in the railing.

Honeybrook, PA
The service technician was awesome, well-informed & very knowledgeable. Thank you for all of your help during a very challenging time in our lives.

Kennet Square, PA
Everything! From the initial phone call, to the installation and everything in between 101 Mobility was great. Very professional and supportive and worked hard to help with mom’s challenges. Thank you!

West Chester, PA
To whom it may concern, I would like to express my extreme satisfaction with 101 Mobility in regard to a recent elevator installation in my home. During the entire process - 101 Mobility was very easy to work with and very accommodating. The 101 Mobility installers that came to my home were very professional, polite, trustworthy, always cleaned up any areas they worked in, and went above and beyond to ensure that the installation progressed without incident and that I was not inconvenienced during the process. Based upon my outstanding customer experience – I would highly recommend 101 Mobility. Thank You, [NAME REMOVED]

Newark, DE
The phone contact was great. The specialist was was very good. He answer all questions and was was on top of all information pertaining to the stair-lift. The installer was also very good. He handled himself top notch. He was a good representive of the company.

Blandon, PA
We were very pleased with the presentation from the representative and LOVE the chair.

Wilmington, DE
The unit was fairly priced and installed quickly.

Malvern, PA
Highly recomend and Tonja in the Office couldn't have been more helpful and Rich the fellow who installed stair lift couldn't have been more helpful. I will find their last names but just returned to New Jersey from Malvern, Pa. as it was an imergency and they couldn't have been more helpful. Highly recommend 101 Mobility. Charles and Lolly Dudas

Collegeville, PA
Ease of unit and your service guy was great!

Allentown, PA
From the initial meeting to the end of the process, I felt the communication was excellent. The work was completed on time, I received weekly updates which I could pass on to the homeowner and the finished product was great. Once the project was complete, and the homeowner had concerns, they were addressed immediately. I feel 101 Mobility went about and beyond.

Wilmington, DE
Just recently received our stairlift, it has been a God sent. No problems so far. Jacqueline R.

Newark, DE
Prompt sales follow up and lift installation.

Newark, DE
Has made access to the second floor so easy.

Malvern, PA
schedulers were accommodating and installers were thoughtful

Coatesville, PA
Great team effort. I believe that Robert and Mike did a great job during the installation phase. They wanted to ensure that the site was correctly ready to handle the unit and that all supports were correctly in place before they proceeded to complete the installation. The entire team from sales to on going project management were on point. Great job. Thank you again for everyone’s help. Joe Cacchio J.J. Cacchio Enterprises, Inc.

Newark, DE

Reading, PA
I like everything about your BRUNO Elite Custom Curved Rail Stairlift and your staff. Michel Ragland is very professional and knows his product so well when answering any questions or service concerns I might have had. Michel Ragland's son was also very professional and knowledgeable when he came to do the measuring for my stairlift installation - I was impressed that he used laser beams to get exact measurements. Also the two service men (sorry, I forgot their names) were also very professional, knowledgeable, and kind to me. They were extremely organized and knew exactly what they were doing throughout the entire installation. They cleaned up all the boxes and even vacuumed the entire area around where the stairlift was installed. I could not have been happier with the entire process from beginning to end. John Emerick

Elverson, PA
Your representative, Jordan! He was helpful, knowledgeable, friendly and willing to help us with all our questions and ideas. He provided service that was above and beyond what we expected. Thank you.

Dowingtown, PA
The initial phone call was so informative and complete. Everything was explained to me. The home visit and install were smooth, professional and exactly as explained.

Elverson, PA
I am very happy with my new chair chair. Every person with 101 Mobility treated me with respect and outstanding professionalism. I highly recommend this business.

Wilmington, DE
I was able to rent the item needed instead of having to purchase.

Smyrna, DE
Excellent customer service and installation

Collegeville, PA
Everyone at 101 Mobility was very knowledgeable, courteous, and professional. Great communication during the production process and our rail system was delivered when promised. Our team of installers were exceptional, and they spent the time helping us understand the "in's and out's" of the system. Pleased with the entire process!

Wilmington, DE
Each worker was polite and worked hard installing the devices. Both the chair lift and vertical platform lift are easy to use and are functioning well.

Lancaster, PA
I was very appreciative of the time your team took to come to our community and demonstrate the Raizer lift.

Glenmoore, PA
Great product and services. Thanks.

Ephrata, PA
Very happy with promptness of response time, for initial visit. Happy with communication, and the installers care to my home. Would recommend this installer, and the Bruno brand of stair lift.

Lancaster, PA
We installed a Stiltz Lifton Trio Lift from the garage to the first floor. Once the permit was obtained from the township the job was completed within days. Great equipment, looks great, works great. Custom design and work was completed for the garage floor to accommodate the wheel chair. I would say 101 Mobility is a first class company, and tech Mike is a first class installer.

Emmaus, PA
From start to finish our experience with 101 Mobility was friendly and professional. Any questions we had were answered in a timely manner and I never felt like I was bothering them. I had contacted another company that also sold the Bruno Vertical Platform Lift (VPL) and had someone come out and do the measurements but never received an estimate. We have used it several times to get my mother out to various appointments and what used to take almost 15 minutes now takes less than 5 minutes and is so much easier and safer that my father can get her in and out of the house and to the garage on his own. Before he would need help doing so because my mother doesn't do steps well. I did want to thank the technicians who installed the lift; my mother fell forward off the couch while I was at work and my father was taking one of his daily walks. When he got home and found her on the floor he asked them to help him get her up off the floor. They were gracious and stopped to help, but they wouldn't let him help, the two of them knew how to pick her up safely and did so and put down on the couch. That act alone confirmed that 101 Mobility was the right choice.

Allentown, PA
Excellent service. Product exactly as promised?

Wilmington, DE
Being able to talk to a person when you call, prompt reply when you have a question, professional salesman and individuals who install the units having knowledge of product.

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