101 Mobility Naperville Reviews


North Aurora, IL
Easy to deal with, competitive, install was quick and easy.
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Aurora, IL
Products are exactly what we need and the customer service is the best ever!!
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Wheaton, IL
Friendly, willing to work with you, knowledgeable and efficient.
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Warrenville, IL
Great at responding to your needs quickly. Great products and professional installation. Entire process of meeting, deciding and having installation done in a matter of less than a week. So far the stair lift works great.
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Aurora, IL
Good products. The local store has demonstration units of stair lifts that you can see and try-out. They have courteous sales staff and professional installation staff. Speedy response.
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Aurora, IL
Tara was/is amazing. Thank you so much for your patience with my father in law! Tara is a saint!
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Aurora, IL
Local service and very quick turn around on installation. Both the technician and sales person were great to work with and answered all our questions thoroughly. Appreciate it!
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Geneva, IL
Your customer service was awesome. Great to work with. Highly recommend you guys to anyone in need of your products. Dave
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Naperville, IL
I was completely satisfied with the Customer Care from my first phone call to 101 Mobility! Jennifer was very helpful with her knowledge of the product & what services the company provides. She made me feel like I was dealing with a company that really cares about their clients, which was a good feeling. Tara, the owner came out to the house to explain the process of installing a chair lift in our home. She also showed her genuine concern for her clients and explained the process, cost, installation, along with her caring nature for helping people & assisting to solve problems where there is a need. Brian came out & installed a stair chair lift & was efficient, knowledgeable, & a perfectionist❤️❤️❤️
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Batavia, IL
First class customer service! Jennifer, Tara and Brian were absolutely amazing to work with. The work was high quality and the customer service was the best! It was wonderful working with all of you at 101 Mobility!
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Oswego, IL
Tara, Jennifer and Brian are true professionals. They have the expertise in assessing and constructing reliable and safe mobility solutions to fit the needs of their clients. They handle everything from assessing your specific concerns to planning, HOA modification paperwork thru construction. The work is done when promised and they leave your home clean when the work is completed. I would highly recommend 101 Mobility in Naperville IL.
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Aurora, IL
Jennifer was extremely helpful and patient as we set up the equipment waiting for the arrival of my Mom back into her home! She was clear and concise and so thoughtful throughout the entire process. With the goal of keeping my Mom in her home using 101 Mobility was a Godsend.
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Warrenville, IL
You quickly responded to my needs and had the equipment I needed.
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Aurora, IL
A very friendly and professional service...
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Aurora, IL
The stair lift is very nice and the installation was quick and "easy". You all were very pleasant to work with.
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Naperville, IL
Everyone was very professional. I would recommend 101 Mobility to anyone that needs this service.
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Chicago, IL
Jennifer, Tara and Brian are a Perfect team all working for the Best fit for your need. I needed a wheelchair lift installed in my new mini van and all the questions asked to match what would work paid off. The lift fits like a glove and installation was neat and careful. Hospitality of staff was over and beyond of a job to satisfy a client! Corinne Gach
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Wheaton, IL
From the outset of my query for help with a hesitant stairs lift, I felt to be in friendly territory. On the phone, the cheery and friendly voice of a person who identified herself as Jennifer. She understood my quandary and promised quick relief. The help came with a gentleman called Brian. Congenial, affable, attentive expert. Quick to detect the problem and to come up with the solution to resolve it. Neat, polite and efficient. Obviously elderly people, my spouse and I feel secure using the life-saver equipment freely. Gilbert
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Aurora, IL
Working with your company has been the best customer service experience I have had in a long time.Jennifer and the owner worked with me so I could get the best service possible for the lease amount of money, Also, please let Brian the repair man know I appreciate the excellent job he did for me. His knowledge made made it easy for me to understand the process of the repair to my chairlift, I would never hesitate to recommend 101 Mobility to anyone for service and repair. Thank you again, Patty
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Winfield, IL
Fast, friendly service!
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Naperville, IL
Fast service. Knowledgeable staff. Highly recommend.
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Naperville, IL
Like that you have a place for the person to try out the product and that you are local.
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Sycamore, IL
The Elan is very quiet and doesn’t take up a lot of room. Brian the gentleman who installed my chairlift was quick and very clean. He also explained how to use the lift.
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Winfield, IL
Great customer service and follow up.
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Aurora, IL
Good service and good company
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Chicago, IL
Everyone has been helpful and effective. Thanks.
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Naperville, IL
The saleswoman and the technician were prompt, punctual and courteous.
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Aurora, IL
Great team out of Naperville. Good price and excellent service. Stairlift purchased for wife. Happy with everything!
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North Aurora, IL
My entire interaction with the people of 101 Mobility was pleasant and productive. They did the entire job, from the initial interaction to the installation, quickly, efficiently and professionally.
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Naperville, IL
We called 101 Mobility to inquire about a chair lift. Tara provided us with information and was helpful and knowledgeable. She and Brian explained the options, we chose a lift, and Brian and Tara installed it within a few days. It has changed my husband’s ability to use our second floor and eliminated safety concerns. We are very pleased with Mobility 101 - Tara, Brian and Jennifer - and look forward to working with them in the future. Highly recommended. Kathy R. Naperville 5/11/20
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Naperville, IL
Quality
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Aurora, IL
Prompt , efficient, friendly, respectful of social distancing ...overall a great company to deal with.
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Naperville, IL
The Bruno Elite is a well-made product and the service was quick, efficient and friendly.
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Aurora, IL
You listen to our needs and provide what we need. You offers solutions we didn’t even know were available. Your customer service is outstanding!
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Naperville, IL
Personal service & caring
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Aurora, IL
Excellent service , excellent product. More than met my expectations. I do not need a stairlift at this point in my life to walk up stairs. Preparing for the future just in case. It is very efficient in getting my laundry and other products ,(up to 300pounds) from one floor to the next without me having to carry them. I love it so much , #2 is going in next week, 1st floor to basement. Plan on staying mobile for a long time with Help from 101.
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Lisle, IL
Everything
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Lisle, IL
Friendly and knowledgeable staff!
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Chicago, IL
Thank you for making getting around much better, Jennifer and staff came right out which i thought was great, Brian made sure i understood how to use the stair lift, i am excited, thank you again. Sarah Brown
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Aurora, IL
On time and efficient.
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Winfield, IL
101 was able to set up a temp stair c[imber while l waited.
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Wheaton, IL
Reliability, service
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Cicero, IL
So easy to use.
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Naperville, IL
Customer friendly service.
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Chicago, IL
Great team -timely, professional, and neat with their work. Absolutely no garbage left.
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Sycamore, IL
Immediate response!
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Chicago, IL
Staff did a great job of removing old chair lift.
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Robbins, IL
Tara provided me with a Great deal and Great service. The stair Lift is Great too. I couldn't be more satisfied! Thanks Brian too!
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Cicero, IL
They are very timely, explain everything thoroughly and do great work! 5 Stars Couldn’t be better!
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Naperville, IL
I was very pleased with the all over service. My need for a chairlift within a two day span was promptly addressed and the installation went very smoothly, thanks to Tara and Brian. I would highly recommend this company to anyone who is in need of mobility services.
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Batavia, IL
Tara and Brian were professional and friendly. The installation was done quickly. All my questions were answered.
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Naperville, IL
I have great respect for the time and help they have given us. Thank you
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Chicago, IL
Always quick to respond to calls or emails. Professional, knowledgeable and courteous staff.
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Naperville, IL
THE PEOPLE AT 101 MOBILITY ARE SUPERSTARS. FROM THE QUOTE TO DESIGN TO INSTALLATION AND FOLLOWUP. WE COULD NOT BE MORE PLEASED WITH OUR STAIRLIFTS. WE HAD ONE INSTALLED FOR THE UPSTAIRS AND ANOTHER FOR THE BASEMENT STAIRS. WE WILL NOW BE ABLE TO STAY IN OUR HOME OF 40 YEARS. THE ENTIRE PROCESS TOOK LESS THAN A WEEK. IT HAS BEEN MANY YEARS SINCE I HAVE SEEN A BUSINESS THIS WELL RUN WITH OUTSTANDING PEOPLE WHO CARE. I WOULD RECOMMEND 101 TO EVERYBODY.
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Naperville, IL
I appreciate your prompt resposes to my calls and emails.
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Aurora, IL
Product works great, but customer service is excellent.
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Naperville, IL
Great over the phone, drop off and pickup. Jennifer went out of her way to find replacement batteries at the best available price, and this was most appreciated. I'm a 'customer for life'!
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Geneva, IL
Local company, each to reach and contact. Initial quality seems very good. Overcame installation obstacles timely and fairly.
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Naperville, IL
Extremely friendly and professional service. Picked up and dropped off 2 Liko ceiling lifts, repced batteries on one, fixed the second one for just over $200. Ordering replacement batteries for one lift would have cost the same amount of$ Very customer and service oriented A rare find
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Aurora, IL
Quality products and the best customer service ever!
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Naperville, IL
Great follow-though, attention to detail and responsiveness. Installation was very professional and product seems to be high quality based on initial experience
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Chicago, IL
Turn around time and response time is great. Friendly and professional but not pushy to sell.
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Naperville, IL
Professional, honest, timely.
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Naperville, IL
Excellent workmanship and quick response time. I will certainly recommend your services to my family and friends.
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Warrenville, IL
Friendly service, great product, excellent value. Highly recommend them!.
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Oswego, IL
Tara, Brian and Jennifer’s ability to take the project from consultation thru project completion. Tara is such a nice sincere person. She is definitely in this business for the right reason. The railing that Brian installed at our home looks fantastic and is built with our needs and safety in mind.
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Wheaton, IL
I appreciated the service and the lift has made a world of difference for my mom.
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Aurora, IL
Nice friendly competent people who give good service
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Wheaton, IL
Expert help, caring individuals
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Naperville, IL
Excellent service & installation. We will highly recommend your service and product. Larry & [NAME REMOVED]
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Naperville, IL
I needed shower bars installed in a week and they came gave me a choice of finishes and had the job done within a couple of days! Very professional work and cleaned up afterwards!
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Lisle, IL
Prompt and helpful service
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Naperville, IL
Very kind and caring people with this company. Everyone I spoke to really seemed like they were sincere in wanting to help. They are all truly in the right business. Helping people stay in there homes and making it easier to do so.
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Aurora, IL
Quality products - very professional
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Chicago, IL
The fact that you can rent it
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Naperville, IL
Very impressive service quick and excellent arrangement. We liked the stairlift . Thank you verymuch.
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Aurora, IL
The professionalism in the courtesy of your team members and the quality of your product is what impressed me the most
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Naperville, IL
Willing to work on solutions
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Aurora, IL
Everthing looks A OK. Brian did a great job. That's a lot of work for one guy. These chairsaregoing to make life a bit easier and safer so we thank you very much.
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Chicago, IL
Great customer service! Responsive, informative, punctual and get the job done! Tara is great to work with too!! Thank you!!
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North Aurora, IL
Came to house and checked stair lift and changed battery
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Naperville, IL
Brian the installer was very Professinal, he explained everything so Mom was very comfortable with the operation of her lift. The whole process was very easy, timely and professional.
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Aurora, IL
Your staff is the best. From the sales person to the install man. Not all about the money really care and want to help people. If I had 1 word to describe the people I worked with I would say compassionate.
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Batavia, IL
Tara did a great job working with my grandmother. Tara took the time to show she really cared about my grandmothers well being and ensuring the solution was correct to help her safely traverse her stairs. The team did a great job with the install, they were very efficent and profesaional. Great work TARA and TEAM! Thank you for a great experience.
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Chicago, IL
I reached out to 101 Mobility because my vertical lift broke down. They responded quickly to my request for a quote. They provided me with reasonable fees for services. Being a parent of two children with special needs, I am faced to request assistance to address the needs of my children which include equipment repairs. I was very pleased with their reasonable quotes, but I was impressed and grateful for their genuine approach to helping me in fixing my lift in a critical time. Tara, Brian and Jennifer were courteous and sensitive to meet my equipment needs. I would recommend everyone to reach out to them.
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Lisle, IL
Great service
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Cicero, IL
Tara, Jennifer & Brian were all AWESOME!!! They were all caring, genuine and determined to help find a solution for my dad. It’s been frustrating trying to find options online and I’m so glad I found 101 Mobility. It was very difficult to get my dad to his appointments and to any social functions. We have 5 steps to the front door and it was impossible to install a modular ramp in the front. We haven’t used our chairlift yet but I am not stressed about our next appointment. The team is very professional and I will definitely recommend to everyone.
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Naperville, IL
In a moment of uncertainty and fear of the unknown, Tara outfitted us for exactly what we needed. She made room in her schedule for the evaluation and the installation on very short notice. In the midst of a chaotic situation, Tara calmed the waters and helped out.
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