January 2, 2021
Don Byrnes
Naperville, IL
Naperville, IL
Tara is very knowledgeable about the products that her company offers. When she came to our home she offered several options in stairlifts that would work for us. She was very sympathetic and understanding of my wife’s physical condition. I had several phone conversations with Jennifer and she was always patient and happy to answer my questions.
When Brian came to install our stairlift it was a cold and snowy day but he took every precaution to not track snow into the house. He was able to finish the job in a couple of hours tjhen took time to show us how to properly use the equipment. I would be happy to recommend
101 to anyone .
Don Byrnes Naperville
December 31, 2020
K.C.
Naperville, IL
Naperville, IL
December 27, 2020
Jonathan Quinn
Naperville, IL
Naperville, IL
December 23, 2020
Pamela Gray
Aurora, IL
Aurora, IL
What a team of true "Experts". I was sharing with a friend how I was trying to get a friend of mine to agree to getting a chair lift, as I had great concerns about her falling down her stairs. Immediately, she told me to contact 101 Mobility because they provided excellent products and service.
I stopped by that afternoon (12/7/20) and met Jennifer. She encouraged me to bring my friend over so she could actually sit on a try a chair lift for herself. I found Jennifer to be very knowledgeable about the product as well as what my friend was going through with her mobility issues. After discussing this with my friend, she agreed to go in for a demonstration.
On the day (12/8/2020) I was to take her in her doctor appointment took longer than expected, so we were unable to get there before closing...they graciously waited. When we arrived my friend was exhausted, this was not one of her better days. However, Jennifer and Tara were so patient in waiting for her to get out of the car and onto the chair lift. Being a difficult day actually worked to our benefit, since they were able to show her that even on a bad day, she had no problem going up and down their demo stairs. Jennifer also had suggested we consider purchasing a lift chair, which she also tried, and loved its ability to reduce the amount of energy she was using just trying to get up out of a regular chair.
The next day(12/9/2020) I requested and receive the quote. My friend was ready to go, so I finalized the purchase of both the chair lift and lift chair the next day (12/10/2020). Due to the condition my friend was in, Tara and Brian installed the chair lift that Monday(12/14/2020).
When Tara and Brian were extremely concerned with staying safe, wearing their masks and maintaining their social distance. They unloaded and explained every step they were going to take, updating, as they went along. As soon as they brought the chair in, they set it up, and then taught her how to use it. She immediately positioned the set for nap, and took it on the spot.
Tara and Brian then installed the chair lift. Just as they were finishing my friend woke up and her training began. Both Tara and Brian wanted to make sure she was comfortable using it and understood how to get on and off, safely.
Everyone has stated they have already seen an improvement in her energy level, plus she's happy! Jennifer, Tara, and Brian have, indeed, improved the quality of her life. This is a positive, upbeat team that knows a person's life can always improve, with just a little assistance. Their products are excellent, as her son was surprised when he turned around, she was standing next to him. He commented, "I didn't even hear the chair...it's so quiet...and I was sitting right behind it!"
The term "customer service" is real for 101 Mobility...they truly "service their customers", not just the person with mobility issues, but the entire family. They make you feel like they are taking care of you as if you are their own family.
I cannot say enough about my experience with 101 Mobility! They provided excellent service for my friend who is safe and will have a Merry Christmas!
Thank you, 101 Mobility!
Pam Gray
December 22, 2020
Diane Donovan
Naperville, IL
Naperville, IL
December 7, 2020
Doug Burke
Naperville, IL
Naperville, IL
November 30, 2020
Diane & Larry Walters
Naperville, IL
Naperville, IL
We like the ease of use of our chair lift and the mobility it affords to finally be able to go to the second floor of our home.
The installation and instructions given at the time were very complete and well done.
The personnel are great to work with!
I would definitely give a 10 level recommendation for contacting Mobility 101 if I knew anyone who could benefit from their products and services.
November 21, 2020
Debbie Wike
Naperville, IL
Naperville, IL
You went above and beyond to get our install done on short notice. I cannot express my gratitude on your commitment and service. If I could rate it higher than a 10 I would. I was in tears full of distress as to what to do with my father and you guys came thru and were willing to do what was necessary to help us. Thank you from the bottom of our hearts. Words cannot stress our true happiness with you.
November 19, 2020
S.N.
Lisle, IL
Lisle, IL
November 14, 2020
Lucy Trevino
Cicero, IL
Cicero, IL
November 11, 2020
Mary Jo & John Claypoole
Naperville, IL
Naperville, IL
October 28, 2020
Mary & Ray Nuxoll
Aurora, IL
Aurora, IL
October 27, 2020
Scott Urban
Wheaton, IL
Wheaton, IL
October 25, 2020
J.A.
Warrenville, IL
Warrenville, IL
October 22, 2020
H.H.
Aurora, IL
Aurora, IL
October 16, 2020
Steven Kovar
Aurora, IL
Aurora, IL
October 15, 2020
D.P.
Aurora, IL
Aurora, IL
October 15, 2020
Dave Hood
Geneva, IL
Geneva, IL
October 7, 2020
Judy Mayer
Naperville, IL
Naperville, IL
I was completely satisfied with the Customer Care from my first phone call to 101 Mobility! Jennifer was very helpful with her knowledge of the product & what services the company provides. She made me feel like I was dealing with a company that really cares about their clients, which was a good feeling.
Tara, the owner came out to the house to explain the process of installing a chair lift in our home.
She also showed her genuine concern for her clients and explained the process, cost, installation, along with her caring nature for helping people & assisting to solve problems where there is a need.
Brian came out & installed a stair chair lift & was efficient, knowledgeable, & a perfectionist❤️❤️❤️
October 6, 2020
Karoline Sanchez
Batavia, IL
Batavia, IL
September 23, 2020
Mike Wojciechowski
Oswego, IL
Oswego, IL
Tara, Jennifer and Brian are true professionals. They have the expertise in assessing and constructing reliable and safe mobility solutions to fit the needs of their clients. They handle everything from assessing your specific concerns to planning, HOA modification paperwork thru construction. The work is done when promised and they leave your home clean when the work is completed. I would highly recommend 101 Mobility in Naperville IL.
September 8, 2020
Kathy Madden
Aurora, IL
Aurora, IL
September 8, 2020
Dominic Lynch
Warrenville, IL
Warrenville, IL
September 1, 2020
Brian Rice
Aurora, IL
Aurora, IL
August 17, 2020
J.G.
Naperville, IL
Naperville, IL
August 16, 2020
Corrine Gach
Chicago, IL
Chicago, IL
Jennifer, Tara and Brian are a Perfect team all working for the Best fit for your need. I needed a wheelchair lift installed in my new mini van and all the questions asked to match what would work paid off. The lift fits like a glove and installation was neat and careful. Hospitality of staff was over and beyond of a job to satisfy a client!
Corinne Gach
August 14, 2020
Gilbert Bilezikian
Wheaton, IL
Wheaton, IL
From the outset of my query for help with a hesitant stairs lift, I felt to be in friendly territory. On the phone, the cheery and friendly voice of a person who identified herself as Jennifer. She understood my quandary and promised quick relief.
The help came with a gentleman called Brian. Congenial, affable, attentive expert. Quick to detect the problem and to come up with the solution to resolve it. Neat, polite and efficient.
Obviously elderly people, my spouse and I feel secure using the life-saver equipment freely.
Gilbert
August 14, 2020
Patricia Callahan
Aurora, IL
Aurora, IL
Working with your company has been the best customer service experience I have had in a long time.Jennifer and the owner worked with me so I could get the best service possible for the lease amount of money,
Also, please let Brian the repair man know I appreciate the excellent job he did for me. His knowledge made made it easy for me to understand the process of the repair to my chairlift,
I would never hesitate to recommend 101 Mobility to anyone for service and repair.
Thank you again, Patty
August 2, 2020
T.W.
Naperville, IL
Naperville, IL
July 18, 2020
Cindy Azoo
Sycamore, IL
Sycamore, IL
May 28, 2020
Mir Ali
Naperville, IL
Naperville, IL
May 28, 2020
Doug Chase
Aurora, IL
Aurora, IL
May 13, 2020
S.H.
North Aurora, IL
North Aurora, IL
May 11, 2020
Kathy Ryding
Naperville, IL
Naperville, IL
We called 101 Mobility to inquire about a chair lift. Tara provided us with information and was helpful and knowledgeable. She and Brian explained the options, we chose a lift, and Brian and Tara installed it within a few days. It has changed my husband’s ability to use our second floor and eliminated safety concerns.
We are very pleased with Mobility 101 - Tara, Brian and Jennifer - and look forward to working with them in the future. Highly recommended.
Kathy R.
Naperville 5/11/20
April 30, 2020
Kent Enos
Aurora, IL
Aurora, IL
April 26, 2020
Leonard Eickhoff
Naperville, IL
Naperville, IL
March 29, 2020
Mary & Ray Nuxoll
Aurora, IL
Aurora, IL
March 7, 2020
Colleen Presbrey
Aurora, IL
Aurora, IL
Excellent service , excellent product. More than met my expectations.
I do not need a stairlift at this point in my life to walk up stairs. Preparing for the future just in case. It is very efficient in getting my laundry and other products ,(up to 300pounds) from one floor to the next without me having to carry them.
I love it so much , #2 is going in next week, 1st floor to basement. Plan on staying mobile for a long time with Help from 101.
January 23, 2020
Victoria Harris
Chicago, IL
Chicago, IL
December 22, 2019
G.L.
Chicago, IL
Chicago, IL
November 29, 2019
Shelby Jones
Robbins, IL
Robbins, IL
November 23, 2019
Christina Brown
Cicero, IL
Cicero, IL
November 10, 2019
M.J.J.C.
Naperville, IL
Naperville, IL
September 29, 2019
J.B.
Batavia, IL
Batavia, IL
September 26, 2019
Thomas Nelson
Naperville, IL
Naperville, IL
September 25, 2019
L.W.
Chicago, IL
Chicago, IL
September 25, 2019
Robert Treinen
Naperville, IL
Naperville, IL
THE PEOPLE AT 101 MOBILITY ARE SUPERSTARS. FROM THE QUOTE TO DESIGN TO INSTALLATION AND FOLLOWUP.
WE COULD NOT BE MORE PLEASED WITH OUR STAIRLIFTS. WE HAD ONE INSTALLED FOR THE UPSTAIRS AND ANOTHER FOR THE BASEMENT STAIRS. WE WILL NOW BE ABLE TO STAY IN OUR HOME OF 40 YEARS. THE ENTIRE PROCESS TOOK LESS THAN A WEEK.
IT HAS BEEN MANY YEARS SINCE I HAVE SEEN A BUSINESS THIS WELL RUN WITH OUTSTANDING PEOPLE WHO CARE.
I WOULD RECOMMEND 101 TO EVERYBODY.
August 27, 2019
Steve & Laura Bashaw
Naperville, IL
Naperville, IL
August 7, 2019
R.A.B.D.
Geneva, IL
Geneva, IL
July 26, 2019
G.L.
Naperville, IL
Naperville, IL
June 27, 2019
R.W.
Naperville, IL
Naperville, IL
June 24, 2019
G.G.
Chicago, IL
Chicago, IL
June 21, 2019
M.M.
Naperville, IL
Naperville, IL
May 29, 2019
Kristen Lydon
Warrenville, IL
Warrenville, IL
May 24, 2019
Mike Wojciechowski
Oswego, IL
Oswego, IL
May 23, 2019
Katri Delac
Wheaton, IL
Wheaton, IL
April 7, 2019
D.J.
Naperville, IL
Naperville, IL
April 5, 2019
J.Z.
Naperville, IL
Naperville, IL
March 17, 2019
M.H.
Naperville, IL
Naperville, IL
January 20, 2019
L.N.
Naperville, IL
Naperville, IL
January 17, 2019
R.O.
Aurora, IL
Aurora, IL
December 14, 2018
B.F.
Aurora, IL
Aurora, IL
December 14, 2018
R.T.
Chicago, IL
Chicago, IL
November 29, 2018
R.B.
Naperville, IL
Naperville, IL
November 15, 2018
C.J.
Aurora, IL
Aurora, IL
November 1, 2018
N.P.
Batavia, IL
Batavia, IL
Tara did a great job working with my grandmother. Tara took the time to show she really cared about my grandmothers well being and ensuring the solution was correct to help her safely traverse her stairs. The team did a great job with the install, they were very efficent and profesaional. Great work TARA and TEAM! Thank you for a great experience.
November 1, 2018
A.B.
Chicago, IL
Chicago, IL
I reached out to 101 Mobility because my vertical lift broke down. They responded quickly to my request for a quote. They provided me with reasonable fees for services. Being a parent of two children with special needs, I am faced to request assistance to address the needs of my children which include equipment repairs. I was very pleased with their reasonable quotes, but I was impressed and grateful for their genuine approach to helping me in fixing my lift in a critical time. Tara, Brian and Jennifer were courteous and sensitive to meet my equipment needs. I would recommend everyone to reach out to them.
October 8, 2018
M.R.
Cicero, IL
Cicero, IL
Tara, Jennifer & Brian were all AWESOME!!! They were all caring, genuine and determined to help find a solution for my dad. It’s been frustrating trying to find options online and I’m so glad I found 101 Mobility. It was very difficult to get my dad to his appointments and to any social functions. We have 5 steps to the front door and it was impossible to install a modular ramp in the front. We haven’t used our chairlift yet but I am not stressed about our next appointment. The team is very professional and I will definitely recommend to everyone.
August 22, 2018
G.M.
Naperville, IL
Naperville, IL
