101 Mobility Northern Ohio Reviews


Stow, OH
product is quality made. ,service people, office staff are knowledgeable and helpfull

Shaker Heights, OH
Your salesperson and installer were gentlemen...they answered all my questions...God Bless

Grafton, OH

Mentor, OH
I like the looks and ease of use. Haven't had to have a service call but I expect that I would be satisfied with the results.

Mansfield, OH
Very convenient and gave me independence

Avon, OH
Always pleasant, helpful and accommodating. Allows me the opportunity to be out and about in the community with my grandkids.

Lima, OH
They responded to our concerns and helped over the phone to fix the problem. Very reliable service.

Mentor On The Lake
This is a lifesaver! I rent a ramp for special occasions so my Great Aunt can be included. Mike makes it so easy! I had him come out and price one but it was too expensive for the small amount of use we needed it for. The rentals are fantastic!

Mentor, OH
Had this chair gifted to me so far it is durable and runs well, making a little squeeky noise 1/2 way up rail what do you oil with ????

Uniontown, OH
Very professional and understanding

Cleveland, OH
Great service! Equipment in excellent condition.

Cleveland, OH
The scooter was a huge help at the CFA Cat Show

Campbell, OH
You provided a much needed rental option. The family is now able to keep our Dad safe in his home for his remaining months. Thank you so much!

Bedford, OH
Fast, Dependable, Professional.. have used you guys twice, and both times I have yet to be let down. thank you so much.

Eastlake, OH
Best customer service! Could not be more pleased!

Bedford Hts, OH
Affordable and reliable.

Mentor, OH
Appointment times by sales and installation were prompt and on time. Installation required removal of existing railings which was done expertly with no damage. Ramp installed quickly and exactly as quoted. I hope we never need this service again but would definitely call 101 again.

Whitehouse, OH
Bev was very personable and knowledgeable about my needs. The technician was very easy to work with and gave a very detailed description of the work performed.

Elyria, OH
This company is wonderful. They are very patient and did not pressure me. THANKS TO ALL THAT HELPED ME. I will pass the word about your company to as many people that I can.

Norton, OH
The accessibility of getting the product & the helpful staff

Cleveland, OH
The mobility scooter is great and the service from the first call to the delivery was top notch!

Cleveland, OH
Prompt on-time service concern staff professionalism

Mansfield, OH
Reliable and timely

Yellow Springs, OH
Explanation of equipment options for installation was clear and professional. Installation was on schedule, professionally installed, and user operation explained clearly (including observation of user operation) prior to installers leaving site.

Eagin, MN
Nice people and good quality scooter

Lakewood, OH
Very helpful and quick service.

Vandalia, OH
Great product and customer service.

Ellet, OH
I like the. Quality and the speed of installation

Painesville, OH
Prompt, friendly and professional

Sharpsville, PA
I am very pleased with the service I have received from your service department. My only regret is that I didn't make my original purchase with your company. In this day and age follow-up service is as important as the original purchase. I would recommend your company with no hesitation.

Perrysburg, OH
Felix is an excellent service technician. Knowledgeable, courteous, prompt. Bruno stairlifts are a life changer. Well designed, solidly built, reliable.

Solon, OH
From the beginning with Mike and to the finished product with Felix it was truly a friendly process. After I had purchased the unit, but before installation I had additional questions. All my questions where answered within the hour. Never had such quick response before. Also, had to change the installation date due to my medical issues, again no problem. Felix showed up as promised and setup shop in our drive. I offered our home, but he was concerned about disrupting our living area. I asked a bunch of questions and he had clear concise answers. All in all very knowledgeable and friendly people. It was a very pleasant experience---except for the knee replacement, but that's another story.

Cridersville, OH
your service and your product is so far impeccable. i am a new customer with yous company but very satisfied with the people with whom i have had contact. looking forward to continued good communications.

Berea, OH
The technician we had was terrific. He explained what he was doing and advised us on the operation of the stair climber. He was courteous and well informed.

Upper Arlington, OH
My stair lift was fixed the same day I called!

North Canton, OH
Customer Service excellent Technical staff knowledge on target Friendly On time Professional

Independence, OH
The ramp and the work that was done was great. I can't say enough about the man that put the ramp in. Mike was great in explaining everything to me when I talked to him about buying one.

Union Town, OH
Great service and fast friendly installation. Had 2 lifts installed. Both were great experiences

Elyria, OH
Appreciate the on site assessment and that the install could be completed in 2 weeks. The install team did a very nice job and explained everything very thoroughly.

Perrysburg, OH
In depth service

Amherst, OH
Gentleman were very professional and knowledgeable. Would recommend to family and friends. Thank you

Dayton, OH
My experience was great from the salesperson to the final installment of my mother’s ramp. Staff was very knowledgeable about their products and professional!!! I would most definitely recommend 101 mobility!!! Thank you Donald Wilcox , Josh and Tyler for a job well done!!!! Ms. White

Independance, OH
Seems to be a good product for a fair price. The installer was pleasant, did a great job with installation and did a good clean up.

Alliance, OH
Your service was great and prices reasonable.

Cleveland, OH
Very good product. Our ramp was installed in 2014 we have had no problems or settling or readjusting, great installation and excellent product. On 8-7-18 due to a storm we had a branch fall on the ramp at 1980 Brookpark Road. The tree company that removed the tree said the 10 inch round oak branch fell about 40 feet and landed on the ramp he said the branch weighed about 2000 pounds. There was damage to three sections of the ramp and they were replaced. The railings were crushed and the decking twisted but the ramp withstood the impact and did not collapse, very strong, great product.

Shelby, OH
101 Mobility answered their phone and I immediately spoke with a LIVE, friendly, knowledgeable individual. I was able to pick the scooter I needed up within the hour of speaking to their representative. Great service. Great company. Thank all! Deanie Kehres

Cleveland Hts, OH
We have not received it yet.

Eastlake, OH
Quick to reply on questions and easy to work with

Bellvue, OH
Excellent service fast and very friendly

Fort Jennings, OH
Very impressed with the installer. He was very knowledgeable and helpful.

Springfield, OH
Very happy with the speed and quality of the ramp installation. Everybody involved did a fantastic job. Thanks to all!

Youngstown, OH
The installer was very kind and helpful. The company moved very quickly to try to get the job done knowing my husband had to go to a nursing home until it was finished.

Parma, OH
I searched for someone to install my Bruno 3000 for months. I was lucky to have finally found you. Chris the installer was an incredible individual and should be commended for his work ethic and his kindness. I would tell everyone and anyone to use only this company.

Waynesville, OH
101 Mobility is great and especially Josh is a terrific repairman. He has been the only repairman that fixed our Bruno Stairlift correctly. We have tried several companies for repairs and 101 mobility is the only one we wil ever use! Your whole team of people are helpful, polite, responsive, and superior in customer service! Josh your repairman calls to tell us his arrival time and shows up at that time. Thank you for your great attention to getting the repairs right the first time. We would definitely recommend your company to others with disabilities! Thank you, The Campbells

Painesville, OH
Your salesman, Mike Gnad, is very helpful & knowledgeable ~ he assisted me in measuring for changes in the existing staircase to accommodate the stairlift. There were fan steps at the bottom which would not have allowed for the lift to reach a point needed for getting on or off the chair. Other sales people (2) had no suggestions. One missed it entirely & the other said he'd come back to measure when the changes were done. Mike sat & measured with me~ discussing what the lift could AND could not do (like pivot at the bottom of the platform). So, I Knew from what he told me EXACTLY how to modify the existing stairs. The techs were friendly & focused~ installing quickly & cleanly. They came back even the next day when the height turned out to be still a bit too high for my mom to ride safely. All in all~ it was a smooth experience and I will definitely recommend 101 Mobility. Nice job! Now, PLEASE make sure my email stays OFF of any kind of advertising lists~ Cherylin, in the office, assured me it would.

Springfield, OH
Very quite and smooth. Friendly techs and great to work with.

Kettering, OH
Installed when I needed it. Professional courtious installer. Wonderful job. Priced Right.

Canton, OH
Speed of service & installation. Sales group went above & beyond my expectations. They new exactly what we needed. Installation was expedient and very professional.

Middleburgh Hts, OH
Easy to use!

Cleveland, OH
The purchase and installation of our stair lift has been a phenomenal experience. From first contact with Cherilyn in the office, then Mike when he made a Saturday visit to our home to address our needs, and then Chris who installed the stair lift. We have been so please. We cannot think of one negative fact in this experience but we can think of many positive facts. Thank you for making the beginning of this new transition in our lives a memorable one. Keep up the good work.

Shaker Hts, OH
Terrific technicians! Great experience!

Medina, OH
Thank you for being affordable and friendly for meeting our needs.

Medina, OH
The 2 men who installed the chairlift were awesome! So nice and professional! They were knowledgeable and did a great job! Everyone I worked with at the company is great, so nice!

Brunswick, OH
Professional, timely and great service!

Louisville, OH
Great service and craftsmanship on our stairs! Matt was very detail oriented and meticulous.

Hubbard, OH
Mark was great! The original measurement was off, so he worked with me to figure out how to still meet my parents needs. He stayed until after dark to finish. He is an asset to your company. I also appreciate how quickly Mike responded and worked to get the ramp scheduled for installation before I had to leave town. I know I am leaving my parents in a safe environment.

North Ridgeville, OH
We have been very pleased with the lift we had installed about 20 months ago. We had some problems with it this past weekend. The technician who came to our home was very helpful and knowledgeable.

Garfield Heights, OH
This company is quick and efficient !!! You call they are there Johnny on the spot, and the customer service is great.

University Hts, OH
I received good advice over the phone before I had committed to purchase anything. The ramp measurement and installation were handled in a very professional manner and I am pleased with the result.

Sylvania, OH
Our purchase of the stair lift was exactly how you would want a buying experience to be. Mike followed up promptly on my initial inquiry, supplying me with answers to all my questions and concerns & a price quote. Cherilyn followed up with contract confirmation and to schedule installation. In a week's time, the installation, along with training and maintenance information was completed. It couldn't have been a more seamless and easy process.

Painesville, OH
I was impressed with how well we were kept informed on our project and the professionalism of all involved.

Brook Park, OH
Very nice installers. Worked hard to resolve minor issues during installation. Satisfied with their product.

Parma Hts, OH
Reliability

Cleveland Heights, OH
Responses were prompt and friendly. Everyone was accommodating and helpful and at the same time very competent and professional.They had to rearrange their schedule and as a result had to work well past daylight hours in order to finish setting up the ramp as promised. Everything was explained clearly and thoroughly and I had a real sense that you folks care about your customers and maintain high standards of performance. As you can see I was very impressed and would definitely consider calling upon you again. Keep up the good work!

Waterville, OH
Recently we had 101 Mobility install a stair lift for my mom. I researched many stair lifts and made contact with 101 Mobility through the Bruno website. I received a phone call the next day and was able to schedule the installation fairly quickly. Both Mike and Cherilyn were professional and super nice. After talking to them both I felt confident I had picked the right company. The serviceman Paul was amazing. He worked quickly but took the time to answer my mom's questions as he worked. He explained everything she needed to know about using the lift before he left. Paul also cleaned up after, leaving her house the same as before he came. I would highly recommend 101 Mobility to anyone needing a stair lift.

Woodsfield, OH
We needed a ramp for our van for a motorized wheelchair that weights 400 pounds. The staff was very helpful on obtaining a ramp that folds down small enough for me to place it into the van to take with us on trips. I well mention this company to be placed on OSU physical therapy list of a place to obtain ramps for vans. Currently they have no place located in Columbus on their list. Their contact information : OSU Outpatient Rehabilitation Wendy Koesters,PT [PHONE NUMBER REMOVED] [NAME REMOVED]

Springfield, OH
The saleman was great and the installation was great Too!

Mooreland Hills, OH
Your Salesman and installer were kind, courteous and helpful. The platform and ramp are clean, solid, secure. Everyone who sees it says, "Wow".

Mansfield, OH
The chair lift is very easy to use & very helpful to someone who has limited walking ability. The cost was very reasonable.

Fairborn, OH
My Dad was completely satisfied with the installation of his new stair lift. I'm thankful to your installation man for his help in not only the installation but in explaining everything about the chair so well. This new stair lift allows him to stay in his own home which is very important to him. So thanks very much for a job well done.

Brooklyn, OH
Very helpful and friendly. Met all my expectations.

Willoughby, OH
Everyone that I dealt with was great! I especially appreciate the quick turn around called the company on Wednesday and by Friday the ramp was installed and meets all of our needs. Thanks so much to Cherlynn, Mike and the installer!

Beachwood, OH
Ability to get scooter fast and delivered in a few days

Fairview Park, OH
Products, Installation,Service and Communication enough said. Ken

Centerville, OH
Great customer service from start to finish! Installation crew was extremely courteous and professional.

Painesville, OH
Very happy with the guys who came to un install a chair lift at a property I just sold. They arrived on time & did a good job cleaning up when they were finished

Kent, OH
Great people and great service!

University Heights, OH
Great customer service and support

Port Clinton, OH
the products work great and your people and so professional it is a pleasure dealing the them!

Brecksville, OH
They were able to instal chairlift extremely quickly, both scheduling and physically installing. Office and sales were very easy to work with.

Canton, OH
felix was very good and helpfull

Cleveland, OH
Mike was very helpful and professional.

Medina, OH
The lift is easy to operate and will give me the independence I have been missing. The installation was done in my driveway which saved me the long drive to the shop. Everything was convenient and the installers were friendly and informative. I would recommend this company.

Willowick, OH
The people we dealt with were professional and helpful. We appreciate a local company. The whole process was orderly and unfolded just as promised. My mother, who is the chair user, has already been amazed at how easy it is to use; and she loves being able to go into the basement again. It had been a year since she could do laundry or check on supplies in the pantry. I have already recommended 101 Mobility to neighbors who have expressed interest in the service.

Eastlake, OH
I thought the person on the phone taking my order was very pleasant and professional.

Seven Hills, OH
The ramp into the home has made it much easier to get in and out of the home. My father loves the hand railing and uses this for exercise. He will walk with out the walker or his power chair and holding the rails.

Orrville, OH
Fast response, professionalism, quality ramp and quick set-up.

Beavercreek, OH
High quality friendly efficient service!

Wickliffe, OH
Very friendly and helpful employees. From the person who answered the phone to the guy who gave me the quote and the installer.

Geneva, OH
We rented two electric mobility scooters for a brief vacation.. 101mobility scheduled and delivered the scooters to our hotel, in advance as promised. The scooters were in great condition. We would recommend 101mobility to anyone looking for scooter rentals in the area. Cherilyn was great to work with on the booking and delivery.

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