101 Mobility North New Jersey Reviews


Ringwood, NJ
Honest , efficient , professional with an educational approach . Showed up on time ( actually early) that never happens . Taught me how to maintain and watch for trouble signs . Great people . Highly recommend!!!
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South Orange, NJ
Solving our issue of safe entry and exit to our home for my husband,.
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Morristown, NJ
Eddie. He was extremely knowledgeable and very pleasant to work with. He advised me on what I did and did not need. Kelly was always very quick to respond to emails and phone calls. I met Dave briefly. The whole team was outstanding. So glad I chose Mobility 101and have already recommended them to others.
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Boonton, NJ
I can't express enough my appreciation for all who work at the boonton site. They made every effort that was feasible to provide mobility and independence. for my dying husband . I wish I was a good recaller of names - I am not - I wish to highlite - the installer kindness and patience when my husband seek to give advice with the installation . Given everything my family is dealing with- their services price - minimal to the accommodations that was in need. It would be foolish should you overlook their services if you are in need. Written by Anne L.
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Montville, NJ
Call from Dave even though the office was closed for the weekend.
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Glen Rock, NJ
The whole process from start to finish was professional and smooth. Dave, Kelly and Eddie were kind and easy to work with.
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Teaneck, NJ
Very responsive customer service. They always try to trouble shoot with me on the phone and if I can't fix it they make every effort to get a tech out to me ASAP
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Ridgewood, NJ
Quick efficient understanding of my needs
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Clifton, NJ
Everything about the stair chair was explained. Dave and Ed were accommodating and friendly. Kelly was easy to reach and pleasant.
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Gillette, NJ
Everyone connected with the company was professional, courteous and extremely helpful. The customer service representative Kelly went out of her way to accommodate our schedule and promptly responded to all of our questions. She was delightful to deal with. Dave, who came out to review our home to determine lift options, was very knowledgeable and helpful. He presented several alternatives and helped us select the lift that would best address our narrow stairs leading to the second floor. He also reviewed our other stairs and offered cost-effective suggestions for possible installations we made need in the future. The installer, Eddie, was superb! Like everyone else we dealt with, he was professional and knowledgeable. Plus, he spent the time necessary to train us on use of the lift, was cheerful and patient. We can’t thank him enough for his help.
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Morris Plains, NJ
My parents just had a custom stairlift installed in their home. My mom is 80 years old and was having difficulty walking up and down the stairs. She is constantly telling me now how happy she is to have the stairlift and that it was a great investment.
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Montvale, NJ
Eddie is an exceptionally fine representative of your company.
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Hawthorne, NJ
Great service and advice
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Paterson, NJ
The installer was great.
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Wyckoff, NJ
Dave did a thorough job of carefully explaining everything to me when we first met to discuss the chair lift. And Eddie, the installer, did an outstanding job. Not only is he an excellent mechanic, but he took time and patience to explain all the details of my new chair lift, how to operate it, what specifically to know about its operation and encouraged me to call 101 Mobility any time if I need help. And also Kelley, the office/telephone lady was a big help for all my questions. I highly recommend 101 Mobility.
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succasunna, NJ
Very knowledgeable, cooperative and ready to get the job completed on time.
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Rockaway, NJ
Knowledgeable, professional, courteous, and safe.
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Wharton, NJ
Representative came out and measured where other companies wanted pictures and not willing to come out. Installation was good. There is a bump in the rail which doesn’t hinder operation, but I rather it not be there.
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Mahwah, NJ
Eddie the installer, was very neat, organized, and professional!
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Montville, NJ
Prompt response to request for service. Office and service staff very courteous and efficient.
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mahwah, NJ
From the sales process to the installation, they were there exactly when they said they would be. The sales guy listened to our problem and offered alternative solutions which was extremely helpful. The installation went spendidly, the installation guy, Eddie , forgot something from the shop during the install, he came back on his time to get the job done. would highly recommend this company - good people from reception, sales and install.
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Newton, NJ
Professional and courteous.
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Morris Plains, NJ
Both the sales rep and technician were very knowledgeable. The sales rep did not pressure us into signing anything right away. The technician was wonder.ful. He provided a great installation and was very careful not to get my light colored carpeting dirty!
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Fairlawn, NJ
The staff at 101 Mobility were all very friendly and helpful. The process was easy.
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Newton, NJ
answered my questions very clearly and made good suggestions
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Hawthorne, NJ
Very personable and accommodating.
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North Caldwell, NJ
Very professional and very helpful.
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Midland Park, NJ
The staff is professional and kind was able to explain the whole process and give us many options the time of insulation was quick.
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Old Tappen, NJ
The team at 101 is very professional. From our telephone conversations with Kelly to the thorough instructions by Dave to the excellent installation by Eddie, it was a pleasure to get our new lift. Rich
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Waldwick, NJ
The whole process was well done. No loose ends. Very professional. Kelley in the office was excellent.
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Randolph, NJ
From the first call to Kelly to meeting with Dave and then the install Eddie everything went smooth and exactly as discussed. I highly recommend 101 Mobility! Very professional and understanding. Arrived when promised with no issues. You truly can't go wrong with 101 Mobility!
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Butler, NJ
excellent customer service, from intro to installation- ty!
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New Milford, NJ
Interacting with the entire staff and owner was stress-free and delightful! The stairlift installer couldn’t have been more professional, kind and patient. Overall, they were all highly competent, thorough, and efficient.
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Haskell, NJ
The installer was here exactly when he said he would be here, promptly. The installation took two hours just as we were told it would. Afterwards a complete training of the lift was demonstrated and explained, not to mention the tech. vaccumed the entire flight of stairs prior to that. If I could find one thing that was slightly upsetting, the tech, was an Eagles fan...GREAT customer service, a top notch operation. Highly recomended company.
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Lake Hiawatha, NJ
Clear, honest information, a real concern to fill the need correctly. Dave spent time listening to the need. Yes, I would recommend 101 Mobility! Paul C.
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Boonton Twp, NJ
Installer took time to explain and jelp
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Essex Falls, NJ
The gentleman who came to set up the chair was very courteous and had a lot of patience plus he was very knowledgeable. The Mobility company is very fortunate to have an employee working for you
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Landing, NJ
I go up and down to the basement many times a day, and the chair has been a wonderful companion, but when I changed summer clothes to winter cloths, the going up and down cannot even be counted.
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Denville, NJ
tech that came out to service the chair is VERY knowledgeable ! Also, he has a wonderful personality too 🙂
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Rivervale, NJ
Everyone was courteous and professional so it made for a great experience overall. Eddie did a great install and training on the chair lift. Made my mom feel comfortable.
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Hamburg, NJ
Excellent sales, products, service and customer services. We would highly recommend 101 Mobility.
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Wayne, NJ
Dave was very helpful and knowledgeable about the various options. Eddie was meticulous in his installation and set up, as well as his explanation to my mom as how the units operate.
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Glen Rock, NJ
Dave was very professional and very knowledgeable.
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Paramus, NJ
Our first communication with 101 Mobility began with Kelly and she was extremely helpful in setting up the appointment for someone to come to our home for an estimate. We spoke to her several times after that and she was always so helpful and cheerful! The great experience began when Dave from 101 Mobility came to our home and explained everything in detail regarding the functions, craftsmanship, safety and installation of the chairlifts. He was professional, knowledgeable, polite and very patient. Once the date was set for installation, Eddie arrived ON TIME, which is so refreshing these days. He was efficient, courteous and polite and did a superb job installing the lifts. Afterwards, he went over the mechanisms and offered a hands-on tutorial, going up and down the stairs on the lifts. 101 Mobility of very fortunate to have him on their team! Kelly, Dave and Eddie....thank you for all you do. Thank you, 101 Mobility, for making a difficult situation more bearable AND safe! John & Vivian Hovsepian
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Hackettstown, NJ
Expertise
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morristown, NJ
Great experience start to finish! Excellent service, super professional presentation prior and post purchase. It’s rare that you have to make a purchase where you know literally nothing about the product, the process and the purchase options. 101 Mobility educated us on exactly what we could and should do based on our specific situation, can’t say enough good things about this organization! Thoroughly enjoyed doing business with 101 Mobility!
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Matamoras, PA
Dave was so knowledgeable and was sure to speak directly to my father in law, involving him every step of the way in the process. When it came time for installation, Eddie was prompt, extremely courteous, and really took the time to make sure everyone in the house knew how to use the lift. He was very efficient and timely in the installation process as well! We couldn’t have asked for a better experience from start to finish! Kitty and Byron Wurst
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Vernon, NJ
took care of my problem without a hassle
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morristown, NJ
The installer was very polite, fast and efficient. He explained everything about the chairlift clearly and made sure we understood before he left. He also left the area as clean as it was when he arrived.
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Hackettstown, NJ
The install was clean and quiet. The installer was friendly and went about his work.
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Hawthorne, NJ
These guys are experts who work hard and as fast as complete safety will allow. We have had them do two jobs for us, exactly as promised, on time, on budget. 101 Mobility was recommended to us by a New Jersey Senior Center, and we thanked them and pass on the great advice to any family that needs a ramp.
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wood ridge, NJ
Very happy with the consultation & the installation. Kelly in the office was pleasant to talk to.
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Clifton, NJ
Did exactly as promised, when promised. Friendly, knowledgeable and compassionate. I am very happy with equipment so far. Everything is working as it should. Thank you.
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North Haledon, NJ
very professional sales rep explained everything did not try to oversell installer was very good neat installation went through the procedure for using the stair lift if I had any questions to call
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Paramus, NJ
EDDIE! He is very well mannered, very professional, and extremely patient. He is an exemplary employee representing your company, leaving your customers very satisfied with his service. We recently had one of our chairlift chairs’ motor malfunction and another one was ordered for us from the plant in Florida. Although we were inconvenience, “everyone” at 101 did what they could to expedite the delivery and we thank everyone for what they did.
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Oxford, NJ
On time! Got it fixed fast Thank you
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teanafly, NJ
Extremely professional from start to finish - great people. My Dad is thrilled with the product.
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Morristown, NJ
I appreciated Dave’s deep understanding of the system and his smooth and compelling communication.
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Franklin Lakes, NJ
Fast, honest, really decent people. Couldn't be happier. No one wants a ramp, but if you need one these are the people to go to! Thank you Dave.
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Newton, NJ
Great responsiveness from the start, quick installation of the ramp and Dave was very pleasant and informed on the subject of needs for the elderly and disabled. I would definitely recommend using 101 Mobility!
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Belvidere, NJ
Everything!!!! From start to finish I could not have asked for better people to work out my need for my husband's temporary disability needs!!!
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Boonton, NJ
Your response time to my needs and the professional installation.
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Blairstown, NJ
Dave returned my call immediately and set up an assessment quickly. The ramp was skillfully installed within days! 101 Mobility is prompt, courteous ,and efficient; I would not think of going anywhere else!
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Boonton, NJ
The entire process went smoothly. I called on Thursday, met with Dave on Friday and had the lift installed 5 days later! Dave and Eddie were great to work with. Great product and outstanding customer service. I would recommend them without hesitation!!! Donna, Boonton NJ
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Hohokus, NJ
Prompt service
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Hawthorne, NJ
Responsiveness and attention to detail.
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Morris Plains, NJ
Dave was very thorough and professional in explaining our options and in measuring our staircase. We had another offer from a company that didn't even bother to come and visit, and thus missed an important needed feature.
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Whippany, NJ
Dave and Nicole were very professional through the whole process, they kept me updated daily. The installation was done on time with attention to detail. Mom just loves being able to get outside to enjoy the sunshine 😄
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Lincoln Park, NJ
Personal attention from David. Being accommodating on rental start date due to changed hospital discharge date.
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Landing, NJ
Iam extremely ha[[y with my "chair."
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Holmdel, NJ
It was easy. I asked for help with getting a pool lift and I got it. The entire process was very easy. Dave and Nicole were always pleasant, helpful and quick to respond. To be honest I did not expect Dave to test the pool lift and actually go into the pool when it was delivered when he tested it showed us how to use it, but he did.
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North Caldwell, NJ
We are very happy with your entire team. From our first phone call to set up appointment, to the representative who came to the house to explain everything and the installer Eddie who set up everything and made sure we were familiar with the workings if the unit and did a great job with cleanup. We will recommend you to anyone who asks us. You have made my life much easier. Thank you Elizabeth Bolan
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Columbia, NJ
Customer service is excellent. Nicole and David are attentive and their communication standards are high. David kept me appraised of every step of the process... from planning to installation. He was clear about everything..timeline, costs, etc. The installer, Ed, was also very good.. full of useful safety and operational procedures. A very positive experience.
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Teaneck, NJ
Excellent quick service. Very nice and knowledgeable repairman.
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Lincoln Park, NJ
The stair lift is well-designed and quite compact. Even under the difficult conditions imposed by the COVID-19 pandemic in New Jersey, the installation went smoothly. The use of the list was carefully explained and we are entirely satisfied.
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Park Ridge, NJ
Throughout this process from the initial examination, through price negotiation, and into completion of the project, Dave has been an outstanding representative of 101 mobility. During the installation Eddie did a great job, culminating in explaining the operation of the chair and the various documentation.
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East Hanover, NJ
Very efficient
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Vernon, NJ
Prompt service..Service tech was knowledgeable and pleasant.
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HoHoKus, NJ
Dave, Eddie and Nicole.
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Butler, NJ
Very pleased with the service and recommendations. Great job!!
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West Caldwell, NJ
The service person listened to me and explained everything he was doing. Also very happy he got my chair lift working again.
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Kinnelon, NJ
The installation went well. Your installer was very efficient and very well versed on your product. He explained the operation and safety features of the unit in a way we could clearly understand.We look forward to making good use of our lift.
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Upper Montclair, NJ
efficient people, good product, fast install.
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Wanaque, NJ
Very friendly and informed about product. I would recommend them to folks who need this type of products.
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Morris Plains, NJ
it was done quick
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Morristown, NJ
I so appreciate ur prompt response And Eddie can fix anything! Between the quality of the equipment and ur expertise in maintaining it We have had a perfect experience
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Wyckoff, NJ
Dave was very good in explaining everything to us and the installer (I think his name is Ed) was also excellent and so was the electrician. This has been a great help - couldn't get Bob out of the house without it. Thanks
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Branchville, NJ
The technician who installed was amazing, friendly and extremely helpful. He had to come back to adjust and couldn't have been nicer. The first informational phone call, to the rep that came to measure and price to the install was smooth, very quick and professional. What costumer service should be, perfect. Thank you!
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Kinnelon, NJ
Technician was very personable and explained the features of the stairlift.
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The stair lift has changed mom’s life. We are able to safely go out again. Mom has her independence back! If she wants a cup of tea, she can get to the kitchen to get it. Dave explained the whole process and was kind and supportive. I could not thank him enough for his kindness and compassion! Nicole made the scheduling process a breeze. The gentleman who installed was amazing. ( I’m sorry I don’t remember his name.) He worked so hard! I couldn’t believe how quickly and quietly he worked. He answered all my questions and was a pleasure. My only regret is, that I did not purchase the stair lift sooner. We love it!!!
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Passaic, NJ
Dave and Nicole are very professional, informative and helpful. Dealing with a small business for this service made perfect sense to me.
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Bergenfield, NJ
Dave and Nicole are the Best. Very helpful and supportive of my Mother and her safety
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Boonton, NJ
Easy to work with
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Montville, NJ
Came quickly when we had a major problem. Fixed the problem.
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Riverdale, NJ
Eddie was very nice, and did a great job. We are very happy with the chair so far...it’s been 5 days. I called Dave with a concern on his cell phone on Saturday and he answered.....nice. The office person, Nicole, is also very nice. 101 Mobility came recommenced by 3 different sources, and they did not disappoint.
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Upper Saddle River, NJ
Dave and Nicole
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Boonton, NJ
Eddie did a great job explaining and installing
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Ledgewood, NJ
installer was neat, no wasting of time, courteous, fully explained all workings of the chair. gave instructions on how to handle any issues that could come up. Very pleased.
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Denville, NJ
Everything! From purchasing the chair lift to installation everything went very smoothly. The installer (Eddie) arrived on time, did the installation quickly and cleaned up after himself. I love my new chair lift and would recommend your company to anyone in need of a chair lift. It was a great experience!
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Morristown, NJ
Dave was amazing! He was helpful, knowledgeable and a pleasure to work with! Thanks again. Susan and Dave
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