101 Mobility North New Jersey Reviews


Lake Hiawatha, NJ
Clear, honest information, a real concern to fill the need correctly. Dave spent time listening to the need. Yes, I would recommend 101 Mobility! Paul C.
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Boonton Twp, NJ
Installer took time to explain and jelp
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Essex Falls, NJ
The gentleman who came to set up the chair was very courteous and had a lot of patience plus he was very knowledgeable. The Mobility company is very fortunate to have an employee working for you
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Landing, NJ
I go up and down to the basement many times a day, and the chair has been a wonderful companion, but when I changed summer clothes to winter cloths, the going up and down cannot even be counted.
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Denville, NJ
tech that came out to service the chair is VERY knowledgeable ! Also, he has a wonderful personality too 🙂
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Rivervale, NJ
Everyone was courteous and professional so it made for a great experience overall. Eddie did a great install and training on the chair lift. Made my mom feel comfortable.
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Hamburg, NJ
Excellent sales, products, service and customer services. We would highly recommend 101 Mobility.
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Wayne, NJ
Dave was very helpful and knowledgeable about the various options. Eddie was meticulous in his installation and set up, as well as his explanation to my mom as how the units operate.
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Glen Rock, NJ
Dave was very professional and very knowledgeable.
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Paramus, NJ
Our first communication with 101 Mobility began with Kelly and she was extremely helpful in setting up the appointment for someone to come to our home for an estimate. We spoke to her several times after that and she was always so helpful and cheerful! The great experience began when Dave from 101 Mobility came to our home and explained everything in detail regarding the functions, craftsmanship, safety and installation of the chairlifts. He was professional, knowledgeable, polite and very patient. Once the date was set for installation, Eddie arrived ON TIME, which is so refreshing these days. He was efficient, courteous and polite and did a superb job installing the lifts. Afterwards, he went over the mechanisms and offered a hands-on tutorial, going up and down the stairs on the lifts. 101 Mobility of very fortunate to have him on their team! Kelly, Dave and Eddie....thank you for all you do. Thank you, 101 Mobility, for making a difficult situation more bearable AND safe! John & Vivian Hovsepian
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Hackettstown, NJ
Expertise
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morristown, NJ
Great experience start to finish! Excellent service, super professional presentation prior and post purchase. It’s rare that you have to make a purchase where you know literally nothing about the product, the process and the purchase options. 101 Mobility educated us on exactly what we could and should do based on our specific situation, can’t say enough good things about this organization! Thoroughly enjoyed doing business with 101 Mobility!
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Matamoras, PA
Dave was so knowledgeable and was sure to speak directly to my father in law, involving him every step of the way in the process. When it came time for installation, Eddie was prompt, extremely courteous, and really took the time to make sure everyone in the house knew how to use the lift. He was very efficient and timely in the installation process as well! We couldn’t have asked for a better experience from start to finish! Kitty and Byron Wurst
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Vernon, NJ
took care of my problem without a hassle
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morristown, NJ
The installer was very polite, fast and efficient. He explained everything about the chairlift clearly and made sure we understood before he left. He also left the area as clean as it was when he arrived.
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Hackettstown, NJ
The install was clean and quiet. The installer was friendly and went about his work.
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Hawthorne, NJ
These guys are experts who work hard and as fast as complete safety will allow. We have had them do two jobs for us, exactly as promised, on time, on budget. 101 Mobility was recommended to us by a New Jersey Senior Center, and we thanked them and pass on the great advice to any family that needs a ramp.
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wood ridge, NJ
Very happy with the consultation & the installation. Kelly in the office was pleasant to talk to.
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Clifton, NJ
Did exactly as promised, when promised. Friendly, knowledgeable and compassionate. I am very happy with equipment so far. Everything is working as it should. Thank you.
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North Haledon, NJ
very professional sales rep explained everything did not try to oversell installer was very good neat installation went through the procedure for using the stair lift if I had any questions to call
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Paramus, NJ
EDDIE! He is very well mannered, very professional, and extremely patient. He is an exemplary employee representing your company, leaving your customers very satisfied with his service. We recently had one of our chairlift chairs’ motor malfunction and another one was ordered for us from the plant in Florida. Although we were inconvenience, “everyone” at 101 did what they could to expedite the delivery and we thank everyone for what they did.
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Oxford, NJ
On time! Got it fixed fast Thank you
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teanafly, NJ
Extremely professional from start to finish - great people. My Dad is thrilled with the product.
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Morristown, NJ
I appreciated Dave’s deep understanding of the system and his smooth and compelling communication.
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Franklin Lakes, NJ
Fast, honest, really decent people. Couldn't be happier. No one wants a ramp, but if you need one these are the people to go to! Thank you Dave.
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Newton, NJ
Great responsiveness from the start, quick installation of the ramp and Dave was very pleasant and informed on the subject of needs for the elderly and disabled. I would definitely recommend using 101 Mobility!
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Belvidere, NJ
Everything!!!! From start to finish I could not have asked for better people to work out my need for my husband's temporary disability needs!!!
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Boonton, NJ
Your response time to my needs and the professional installation.
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Blairstown, NJ
Dave returned my call immediately and set up an assessment quickly. The ramp was skillfully installed within days! 101 Mobility is prompt, courteous ,and efficient; I would not think of going anywhere else!
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Boonton, NJ
The entire process went smoothly. I called on Thursday, met with Dave on Friday and had the lift installed 5 days later! Dave and Eddie were great to work with. Great product and outstanding customer service. I would recommend them without hesitation!!! Donna, Boonton NJ
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Hohokus, NJ
Prompt service
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Hawthorne, NJ
Responsiveness and attention to detail.
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Morris Plains, NJ
Dave was very thorough and professional in explaining our options and in measuring our staircase. We had another offer from a company that didn't even bother to come and visit, and thus missed an important needed feature.
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Whippany, NJ
Dave and Nicole were very professional through the whole process, they kept me updated daily. The installation was done on time with attention to detail. Mom just loves being able to get outside to enjoy the sunshine 😄
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Lincoln Park, NJ
Personal attention from David. Being accommodating on rental start date due to changed hospital discharge date.
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Landing, NJ
Iam extremely ha[[y with my "chair."
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Holmdel, NJ
It was easy. I asked for help with getting a pool lift and I got it. The entire process was very easy. Dave and Nicole were always pleasant, helpful and quick to respond. To be honest I did not expect Dave to test the pool lift and actually go into the pool when it was delivered when he tested it showed us how to use it, but he did.
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North Caldwell, NJ
We are very happy with your entire team. From our first phone call to set up appointment, to the representative who came to the house to explain everything and the installer Eddie who set up everything and made sure we were familiar with the workings if the unit and did a great job with cleanup. We will recommend you to anyone who asks us. You have made my life much easier. Thank you Elizabeth Bolan
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Columbia, NJ
Customer service is excellent. Nicole and David are attentive and their communication standards are high. David kept me appraised of every step of the process... from planning to installation. He was clear about everything..timeline, costs, etc. The installer, Ed, was also very good.. full of useful safety and operational procedures. A very positive experience.
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Teaneck, NJ
Excellent quick service. Very nice and knowledgeable repairman.
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Lincoln Park, NJ
The stair lift is well-designed and quite compact. Even under the difficult conditions imposed by the COVID-19 pandemic in New Jersey, the installation went smoothly. The use of the list was carefully explained and we are entirely satisfied.
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Park Ridge, NJ
Throughout this process from the initial examination, through price negotiation, and into completion of the project, Dave has been an outstanding representative of 101 mobility. During the installation Eddie did a great job, culminating in explaining the operation of the chair and the various documentation.
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East Hanover, NJ
Very efficient
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Vernon, NJ
Prompt service..Service tech was knowledgeable and pleasant.
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HoHoKus, NJ
Dave, Eddie and Nicole.
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Butler, NJ
Very pleased with the service and recommendations. Great job!!
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West Caldwell, NJ
The service person listened to me and explained everything he was doing. Also very happy he got my chair lift working again.
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Kinnelon, NJ
The installation went well. Your installer was very efficient and very well versed on your product. He explained the operation and safety features of the unit in a way we could clearly understand.We look forward to making good use of our lift.
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Upper Montclair, NJ
efficient people, good product, fast install.
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Wanaque, NJ
Very friendly and informed about product. I would recommend them to folks who need this type of products.
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Morris Plains, NJ
it was done quick
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Morristown, NJ
I so appreciate ur prompt response And Eddie can fix anything! Between the quality of the equipment and ur expertise in maintaining it We have had a perfect experience
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Wyckoff, NJ
Dave was very good in explaining everything to us and the installer (I think his name is Ed) was also excellent and so was the electrician. This has been a great help - couldn't get Bob out of the house without it. Thanks
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Branchville, NJ
The technician who installed was amazing, friendly and extremely helpful. He had to come back to adjust and couldn't have been nicer. The first informational phone call, to the rep that came to measure and price to the install was smooth, very quick and professional. What costumer service should be, perfect. Thank you!
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Kinnelon, NJ
Technician was very personable and explained the features of the stairlift.
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The stair lift has changed mom’s life. We are able to safely go out again. Mom has her independence back! If she wants a cup of tea, she can get to the kitchen to get it. Dave explained the whole process and was kind and supportive. I could not thank him enough for his kindness and compassion! Nicole made the scheduling process a breeze. The gentleman who installed was amazing. ( I’m sorry I don’t remember his name.) He worked so hard! I couldn’t believe how quickly and quietly he worked. He answered all my questions and was a pleasure. My only regret is, that I did not purchase the stair lift sooner. We love it!!!
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Passaic, NJ
Dave and Nicole are very professional, informative and helpful. Dealing with a small business for this service made perfect sense to me.
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Bergenfield, NJ
Dave and Nicole are the Best. Very helpful and supportive of my Mother and her safety
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Boonton, NJ
Easy to work with
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Montville, NJ
Came quickly when we had a major problem. Fixed the problem.
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Riverdale, NJ
Eddie was very nice, and did a great job. We are very happy with the chair so far...it’s been 5 days. I called Dave with a concern on his cell phone on Saturday and he answered.....nice. The office person, Nicole, is also very nice. 101 Mobility came recommenced by 3 different sources, and they did not disappoint.
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Upper Saddle River, NJ
Dave and Nicole
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Boonton, NJ
Eddie did a great job explaining and installing
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Ledgewood, NJ
installer was neat, no wasting of time, courteous, fully explained all workings of the chair. gave instructions on how to handle any issues that could come up. Very pleased.
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Denville, NJ
Everything! From purchasing the chair lift to installation everything went very smoothly. The installer (Eddie) arrived on time, did the installation quickly and cleaned up after himself. I love my new chair lift and would recommend your company to anyone in need of a chair lift. It was a great experience!
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Morristown, NJ
Dave was amazing! He was helpful, knowledgeable and a pleasure to work with! Thanks again. Susan and Dave
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South Orange, NJ
The representative was a pleasure to work with snd he listened to my concerns. He also gave update about when he would arrive at my home - very much appreciated. His coworker was also very pleasant and polite
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Woodland Park, NJ
Very professional , knowledgeable and outstanding in what they do!
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Cedar Grove, NJ
Fast professional service with an emphasis on safety and use of equipment.
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Newton, NJ
Anything I asked of you in making the WC Ramp a simple project your responses were prompt and with JOY to serve! I'd recommend anyone needing a WC Ramp to use 101 Mobility!
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Woodland Park, NJ
Appear to know the products and the requirements. Courteous and punctual.
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Wantage, NJ
Very clear explanation of everything from sales to install. No pressure, very professional.
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Ramsey, NJ
The equipment. In the short time we’ve had it we are certain it will enhance and extend our lives. Thank you.
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Garfield, NJ
Salesmanship and installer were excellent, courteous, cordial, patient, knowledgeable. Above and beyond our expectations.
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Butler, NJ
Everyone at 101 Mobility are very friendly, helpful people. Answered all my questions and concerns. The installation went great! My son loves the stairlift! Would definitely recommend!
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Jersey City, NJ
Product and SERVCE!!!
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Butler, NJ
The amount of time spent on helping you decide what is right for you.
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Paterson, NJ
Dave Muti was so helpful, knowledgeable and reliable. It made our lives so much easier!!!
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Mahwah, NJ
Installer (Eddie) was excellent ... did a careful job, listened to our concerns and made very good suggestions regarding placement of both lifts. Was able to clear existing stair rail, upper gate, etc. without compromising function or appearance of stair lift. Cleaned up nicely at completion of job. Very thorough in explaining operation of lifts. Salesman/owner went out of his way to visit a neighbor's home who had 2 Bruno lifts with virtually the same set up. This helped instill confidence that the 2 lifts would fit our needs. Overall I'd rate as a 10+.
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Morristown, NJ
From the first contact, I was told what to expect and what options I could likely have. The price was reasonable, service friendly and the appointment was on time. Dave was wonderful throughout the process and charged exactly what was discussed prior to the appointment.
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Oradell, NJ
Dealing with Dave Muti to make the final decision to purchase and learning to operate with Eddie.
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Woodcliff Lake, NJ
101 Mobility is outstanding! Nicole was friendly and extremely helpful arranging the appointments. Dave was pleasant, knowledgeable , kind and extremely sensitive to the needs of the family. Eddie was so nice , installed the chair lift efficiently and knew all the answers to our questions before we asked! An outstanding team and experience! Thank you !
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Wharton, NJ
From the moment we made contact with 101 Mobility we knew they were the company for us. Nicole, Dave & Eddie were absolute professionals. The kind manner in which Dave dealt with my elderly mother just confirmed our decision that no other company would’ve met our needs.
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Haskell, NJ
The very friendly staff.
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Oradell, NJ
Dave’s response time and integrity in providing a safe and accommodating ramp for us. We have already recommended 101 to someone.
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Denville, NJ
Eddie was a very good installer and worked fast and very neatly. He explained everything and is worth his weight in gold. You are lucky to have him.
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Montclair, NJ
From the moment of recommendation by Karen in Bethlehem of 101, our 1st t3lephone meeting, our 1st on site meeting last December, fast replies to email questions, accelerating the install due to current health developments, doing a neat install and the LIFT works! Thanks! See you on the 22nd!
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Old Tappan, NJ
Everything!. Great Company, Dave, Nicole and Eddie, thank you for making my parents life so much easier. So glad I found you!!!!! So much care taken to understand the needs of my parents and the way that the household works. Give then a 10 across the board, from the first call I made to the installation and follow up.
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Montville, NJ
Courteous and professional manner of employees in discussing options for addressing my needs. Skilled installer technician.
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Montville, NJ
I appreciated how quickly you installed the ramp
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Long Valley, NJ
After receiving a medical diagnosis that has changed our lives, I called 101 Mobility and other stairlift companies. I was drawn to 101 because of the quality product, but meeting Dave confirmed that this is the company I want to work with. Dave is calm, kind, and professional. The stairlift is now installed, and has given my husband confidence to get used to a new normal. Thank you very much to the 101 Team. Michele Allison
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Montville, NJ
Everything was explained fully and in terms that we could understand. They worked with us to get it set up as soon as was possible due to weather conditions. It is working well and has been a great help with our family situation.
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Morristown, NJ
My husband chair lift was provided by101 Mobility I was turned down by 3 providers who had been referred to me by PT services Our staircase is spiral style but additionally it was not of standard measures Mr Muti was successful in finding a company which was able to deliver the stair chair to the specification required Mr Muti and his staff are excellent in their follow up and expertise in addressing what is a non-standard equipment and installation The equipment is essential to my husband mobility in our house In the 3 yrs since installation we have had only two incidents of malfunction and their response to the problem was immediate and efficient and without any time inconveniences to my husband’s use of the chair It is very reassuring to be able to depend on a company who understands and cares that the equipment they provide is as essential to the customer as medical intervention—-after ur initial purchase
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Port Jervis, NJ
I was very happy and pleased with everyone at this company. Nicole was great from the start and how fast she was able to get the stair lift installed. It was a total of 2 days from measurements to installation. Both guys that came to my house to measure and install were very polite and courteous. I will recommend your company to anyone. Thank you so much Nicole and guys that came out to my house. Thank you for making this moment in our life a little more easier.
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Highland Park, NJ
101 Mobility was very professional and a pleasure to deal with. they completed the job timely
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Landing, NJ
They arrived at the time they said they would be here and also it took them exactly two hours to complete the job, again, like I was told. Very professional and took pride in their work.
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Parsippany, NJ
Great experience dealing with 10 mobility team.
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Maywood, NJ
From start to finish - everything was exceptional! Dave with his knowledge and kindness - Nicole helping with questions and scheduling - and Eddie with expert installation and kid-glove treatment of my mom while training her on stairlift!! I listened to several presentations from different companies and trust me when I say - save yourself the trouble and time — 101 Mobility is the best!! Thanks!
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Sussex, NJ
very nice guy,polite,friendly and knows his job well.Very polite to my mother and me .Thank you
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Randolph, NJ
Absolutely the best service. Felt as though I was the most important customer out there. Responses to my questions and concerns were promptly handled. I was always treated professionally and with the utmost courtesy. Thank you to Dave, Eddie and Nicole!!!!!!!! You made a difficult time bearable. It goes without saying, I would recommend 101 Mobility in a heartbeat. Thanks so much!!! Tony
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