101 Mobility North New Jersey Reviews


Landing, NJ
Iam extremely ha[[y with my "chair."
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Holmdel, NJ
It was easy. I asked for help with getting a pool lift and I got it. The entire process was very easy. Dave and Nicole were always pleasant, helpful and quick to respond. To be honest I did not expect Dave to test the pool lift and actually go into the pool when it was delivered when he tested it showed us how to use it, but he did.
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North Caldwell, NJ
We are very happy with your entire team. From our first phone call to set up appointment, to the representative who came to the house to explain everything and the installer Eddie who set up everything and made sure we were familiar with the workings if the unit and did a great job with cleanup. We will recommend you to anyone who asks us. You have made my life much easier. Thank you Elizabeth Bolan
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Columbia, NJ
Customer service is excellent. Nicole and David are attentive and their communication standards are high. David kept me appraised of every step of the process... from planning to installation. He was clear about everything..timeline, costs, etc. The installer, Ed, was also very good.. full of useful safety and operational procedures. A very positive experience.
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Teaneck, NJ
Excellent quick service. Very nice and knowledgeable repairman.
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Lincoln Park, NJ
The stair lift is well-designed and quite compact. Even under the difficult conditions imposed by the COVID-19 pandemic in New Jersey, the installation went smoothly. The use of the list was carefully explained and we are entirely satisfied.
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Park Ridge, NJ
Throughout this process from the initial examination, through price negotiation, and into completion of the project, Dave has been an outstanding representative of 101 mobility. During the installation Eddie did a great job, culminating in explaining the operation of the chair and the various documentation.
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East Hanover, NJ
Very efficient
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Vernon, NJ
Prompt service..Service tech was knowledgeable and pleasant.
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HoHoKus, NJ
Dave, Eddie and Nicole.
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Butler, NJ
Very pleased with the service and recommendations. Great job!!
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West Caldwell, NJ
The service person listened to me and explained everything he was doing. Also very happy he got my chair lift working again.
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Kinnelon, NJ
The installation went well. Your installer was very efficient and very well versed on your product. He explained the operation and safety features of the unit in a way we could clearly understand.We look forward to making good use of our lift.
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Upper Montclair, NJ
efficient people, good product, fast install.
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Wanaque, NJ
Very friendly and informed about product. I would recommend them to folks who need this type of products.
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Morris Plains, NJ
it was done quick
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Morristown, NJ
I so appreciate ur prompt response And Eddie can fix anything! Between the quality of the equipment and ur expertise in maintaining it We have had a perfect experience
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Wyckoff, NJ
Dave was very good in explaining everything to us and the installer (I think his name is Ed) was also excellent and so was the electrician. This has been a great help - couldn't get Bob out of the house without it. Thanks
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Branchville, NJ
The technician who installed was amazing, friendly and extremely helpful. He had to come back to adjust and couldn't have been nicer. The first informational phone call, to the rep that came to measure and price to the install was smooth, very quick and professional. What costumer service should be, perfect. Thank you!
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Kinnelon, NJ
Technician was very personable and explained the features of the stairlift.
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The stair lift has changed mom’s life. We are able to safely go out again. Mom has her independence back! If she wants a cup of tea, she can get to the kitchen to get it. Dave explained the whole process and was kind and supportive. I could not thank him enough for his kindness and compassion! Nicole made the scheduling process a breeze. The gentleman who installed was amazing. ( I’m sorry I don’t remember his name.) He worked so hard! I couldn’t believe how quickly and quietly he worked. He answered all my questions and was a pleasure. My only regret is, that I did not purchase the stair lift sooner. We love it!!!
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Passaic, NJ
Dave and Nicole are very professional, informative and helpful. Dealing with a small business for this service made perfect sense to me.
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Bergenfield, NJ
Dave and Nicole are the Best. Very helpful and supportive of my Mother and her safety
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Boonton, NJ
Easy to work with
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Montville, NJ
Came quickly when we had a major problem. Fixed the problem.
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Riverdale, NJ
Eddie was very nice, and did a great job. We are very happy with the chair so far...it’s been 5 days. I called Dave with a concern on his cell phone on Saturday and he answered.....nice. The office person, Nicole, is also very nice. 101 Mobility came recommenced by 3 different sources, and they did not disappoint.
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Upper Saddle River, NJ
Dave and Nicole
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Boonton, NJ
Eddie did a great job explaining and installing
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Ledgewood, NJ
installer was neat, no wasting of time, courteous, fully explained all workings of the chair. gave instructions on how to handle any issues that could come up. Very pleased.
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Denville, NJ
Everything! From purchasing the chair lift to installation everything went very smoothly. The installer (Eddie) arrived on time, did the installation quickly and cleaned up after himself. I love my new chair lift and would recommend your company to anyone in need of a chair lift. It was a great experience!
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Morristown, NJ
Dave was amazing! He was helpful, knowledgeable and a pleasure to work with! Thanks again. Susan and Dave
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South Orange, NJ
The representative was a pleasure to work with snd he listened to my concerns. He also gave update about when he would arrive at my home - very much appreciated. His coworker was also very pleasant and polite
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Woodland Park, NJ
Very professional , knowledgeable and outstanding in what they do!
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Cedar Grove, NJ
Fast professional service with an emphasis on safety and use of equipment.
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Newton, NJ
Anything I asked of you in making the WC Ramp a simple project your responses were prompt and with JOY to serve! I'd recommend anyone needing a WC Ramp to use 101 Mobility!
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Woodland Park, NJ
Appear to know the products and the requirements. Courteous and punctual.
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Wantage, NJ
Very clear explanation of everything from sales to install. No pressure, very professional.
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Ramsey, NJ
The equipment. In the short time we’ve had it we are certain it will enhance and extend our lives. Thank you.
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Garfield, NJ
Salesmanship and installer were excellent, courteous, cordial, patient, knowledgeable. Above and beyond our expectations.
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Butler, NJ
Everyone at 101 Mobility are very friendly, helpful people. Answered all my questions and concerns. The installation went great! My son loves the stairlift! Would definitely recommend!
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Jersey City, NJ
Product and SERVCE!!!
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Butler, NJ
The amount of time spent on helping you decide what is right for you.
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Paterson, NJ
Dave Muti was so helpful, knowledgeable and reliable. It made our lives so much easier!!!
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Mahwah, NJ
Installer (Eddie) was excellent ... did a careful job, listened to our concerns and made very good suggestions regarding placement of both lifts. Was able to clear existing stair rail, upper gate, etc. without compromising function or appearance of stair lift. Cleaned up nicely at completion of job. Very thorough in explaining operation of lifts. Salesman/owner went out of his way to visit a neighbor's home who had 2 Bruno lifts with virtually the same set up. This helped instill confidence that the 2 lifts would fit our needs. Overall I'd rate as a 10+.
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Morristown, NJ
From the first contact, I was told what to expect and what options I could likely have. The price was reasonable, service friendly and the appointment was on time. Dave was wonderful throughout the process and charged exactly what was discussed prior to the appointment.
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Oradell, NJ
Dealing with Dave Muti to make the final decision to purchase and learning to operate with Eddie.
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Woodcliff Lake, NJ
101 Mobility is outstanding! Nicole was friendly and extremely helpful arranging the appointments. Dave was pleasant, knowledgeable , kind and extremely sensitive to the needs of the family. Eddie was so nice , installed the chair lift efficiently and knew all the answers to our questions before we asked! An outstanding team and experience! Thank you !
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Wharton, NJ
From the moment we made contact with 101 Mobility we knew they were the company for us. Nicole, Dave & Eddie were absolute professionals. The kind manner in which Dave dealt with my elderly mother just confirmed our decision that no other company would’ve met our needs.
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Haskell, NJ
The very friendly staff.
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Oradell, NJ
Dave’s response time and integrity in providing a safe and accommodating ramp for us. We have already recommended 101 to someone.
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Denville, NJ
Eddie was a very good installer and worked fast and very neatly. He explained everything and is worth his weight in gold. You are lucky to have him.
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Montclair, NJ
From the moment of recommendation by Karen in Bethlehem of 101, our 1st t3lephone meeting, our 1st on site meeting last December, fast replies to email questions, accelerating the install due to current health developments, doing a neat install and the LIFT works! Thanks! See you on the 22nd!
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Old Tappan, NJ
Everything!. Great Company, Dave, Nicole and Eddie, thank you for making my parents life so much easier. So glad I found you!!!!! So much care taken to understand the needs of my parents and the way that the household works. Give then a 10 across the board, from the first call I made to the installation and follow up.
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Montville, NJ
Courteous and professional manner of employees in discussing options for addressing my needs. Skilled installer technician.
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Montville, NJ
I appreciated how quickly you installed the ramp
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Long Valley, NJ
After receiving a medical diagnosis that has changed our lives, I called 101 Mobility and other stairlift companies. I was drawn to 101 because of the quality product, but meeting Dave confirmed that this is the company I want to work with. Dave is calm, kind, and professional. The stairlift is now installed, and has given my husband confidence to get used to a new normal. Thank you very much to the 101 Team. Michele Allison
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Montville, NJ
Everything was explained fully and in terms that we could understand. They worked with us to get it set up as soon as was possible due to weather conditions. It is working well and has been a great help with our family situation.
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Port Jervis, NJ
I was very happy and pleased with everyone at this company. Nicole was great from the start and how fast she was able to get the stair lift installed. It was a total of 2 days from measurements to installation. Both guys that came to my house to measure and install were very polite and courteous. I will recommend your company to anyone. Thank you so much Nicole and guys that came out to my house. Thank you for making this moment in our life a little more easier.
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Highland Park, NJ
101 Mobility was very professional and a pleasure to deal with. they completed the job timely
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Landing, NJ
They arrived at the time they said they would be here and also it took them exactly two hours to complete the job, again, like I was told. Very professional and took pride in their work.
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Parsippany, NJ
Great experience dealing with 10 mobility team.
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Maywood, NJ
From start to finish - everything was exceptional! Dave with his knowledge and kindness - Nicole helping with questions and scheduling - and Eddie with expert installation and kid-glove treatment of my mom while training her on stairlift!! I listened to several presentations from different companies and trust me when I say - save yourself the trouble and time — 101 Mobility is the best!! Thanks!
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Sussex, NJ
very nice guy,polite,friendly and knows his job well.Very polite to my mother and me .Thank you
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Randolph, NJ
Absolutely the best service. Felt as though I was the most important customer out there. Responses to my questions and concerns were promptly handled. I was always treated professionally and with the utmost courtesy. Thank you to Dave, Eddie and Nicole!!!!!!!! You made a difficult time bearable. It goes without saying, I would recommend 101 Mobility in a heartbeat. Thanks so much!!! Tony
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Wanaque, NJ
Everything...from the initial visit with Dave laying out the plan with absolutely no pressure to sign then and there, to the istallation of the ramp. The ramp was installed on the date and time promised, the area was cleared for installation, and left clean when completed. Dave and Eddie were professional and efficient with this installation. Both Dave and Eddie were very personable, answered all our questions, and showed us the best way to negotiate the wheelchair up and down the ramp. We would recommend 101 Mobility without hesitation to anyone in need of a ramp.
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Little Ferry, NJ
Good friendly service. Upfront about all costs. Possibility of sell back in future, if necessary.
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Mahwah, NJ
Service.
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Butler, NJ
fast service, great people very helpful from start to finish.
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Hackettstown, NJ
efficient professional knowledgeable and courceous
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Hamburg, NJ
Dependability when an issue arises
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Wayne, NJ
The technician knew what the problem was and easily solved it
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Hackettstown, NJ
REALLY good service, excellent employees. I truly felt that the company had our best interests at heart and acted with that mantra in mind.
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Tenafly, NJ
Person who dealt with me on the phone was very patient regarding my confusion about the arrangement.
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Bloomingdale, NJ
Competent service man.
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Bloomingdale, NJ
Dave is a great pleasure to work with. He explained to us his product and all the possible solutions that would work for us. Answered all of our questions. Never any pressure to hurry or commit. Always responded quickly to emails or phone calls. A truly caring professional.
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Waldwick, NJ
The speed of the installation after we decided to proceed.
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Cresskill, NJ
It was a wonderful experience from beginning to end! Dave was amazing at explaining the Stair lift and the entire process and Eddie was wonderful at installing it. My neighbor stopped me to inquire about you and I highly recommended it to him. Hopefully they will be calling you soon. Thank you for a wonderful experience.
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Springfield, NJ
101 Mobility provides fantastic service and impeccable work! Service man was very Congenial and described what he did and the status of my lift. He did not rush and spent
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Parsippany, NJ
Your serviceman is outstanding. he really looks out for us and comes quickly when we have a problem. We are going to purchase a chair so that we can easily go down the basement. Your equipment is great.
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North Haledon, NJ
I loved how quickly they came out here & got the ball rolling! Within 4 days, our chair lift was installed! And 45 min to install was impressive!
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Glen Rock, NJ
The installer was excellent. So far, the machine works very well.
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Mine Hill, NJ
Would highly recommend “101 Mobility” in Boonton NJ, very professional staff, easy to communicate with. All commitments met. Being a former installer I was impressed with the final installation of the chair lift and the outside ramp. They worked the installation around my schedule. All of the above was done at a very fair price. On a scale of 1 to 10 they are a 10.5. This says a lot from someone who earned the nick name of “GRUMPY”
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Leonia, NJ
The promptness with which everyone responded to my situation and the very professional service I received.
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Washington Twp, NJ
the professionalism and personal contact they made
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Staten Island, NY
Every one from the Boonton, New Jersey location was extremely professional, courteous and reliable.
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Fairfield, NJ
The employees were knowledgeable, friendly and accommodating.
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Oakland, NJ
Dave is an excellent salesman. He explained everything I needed to know and advised me for the best way to have the stairlifts installed. Everything came on time and was installed to my satisfaction. Ed, the installer did a great job on the installation, leaving my home clean and ready to go. I strongly recommend 101 Mobility.
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Rockaway, NJ
Excellent service from start to finish!! From the owner, to the office staff, to the technician! Class act! I have no idea but from the care and knowledge this business provides to those in need at hard/sad times... you’d think Dave started this service because he’s been through it!! At the very least, understands.
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West Orange, NJ
My mom loves her new ramp. We hang out on it on nice days and have taken walks outside now that she is able to easily get down in her wheelchair. Thanks! Roseanne
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West Orange, NJ
Very quick to show up and install. Allowed a project open up on time. Will use again for sure.
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Teaneck, NJ
The efficiency of your office and your installer. I contacted 101 Mobility "out of the blue," having had no prior experience with home-mobility equipment and not knowing anyone who had and who could recommend a company. The sales representative was knowledgeable and helpful and the installer was prompt, arrived when scheduled and was efficient. It can be a stressful situation, installing mobility equipment, but 101 Mobility helped in every step.
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Denville, NJ
You did what you said you were going to do.
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Wayne, NJ
Excellent service. Everyone was very easy to deal with. The installation was completed quickly and professionally, and they made sure we understood the equipment before they left. They also followed up with a phone call to make sure everything was working correctly. We are very satisfied with the equipment and the service.
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Florham Park, NJ
101 Mobility was recommended by a co-worker. I spoke to Nicole who was very professional and was able to answer general questions in advance of meeting with Dave. My husband, my Dad and I met with Dave. Dave was very thorough about the chairlift products. He made sure that my Dad ( age 94 with hearing loss ) understood everything regarding safety, cost and use of the chairlift. Dave was very patient and flexible to our needs. Eddie who installed the chairlift system was excellent too! A great personality and handled my Dad standing by him with wonderful professionalism. Needless to say, I am happy my Dad will be safe and the pr
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Glen Rock, NJ
They were so easy to deal with in terms of getting an appointment right away and getting the stairlift installed. Everything was thoroughly explained. I would highly recommend Dave and his company to anyone who is in need of this type of equipment.
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Fair Lawn, NJ
You are reliable, courteous and did a great job with the wheelchair lift installation.
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Fairfield, NJ
David’s attentiveness and interest in making our situation work and looping in with the necessary vendors and people on a weekend was such a help and comfort during a very stressful time. The time and attention he gave to making the situation work for us on a weekend was genuine, and above what any other company would be willing to do. Thank you for your efforts.
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Succasunna, NJ
Pleasant staff and extremely prompt service. The price for my service call was equal to the other companies out there. We will definitely not be using anyone else from now on.
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Wharton, NJ
101 Mobility went above and beyond to help us repair our vertical lift at church. They came and diagnosed the problem, fixed it, and told us what to do in the future to prevent other issues! Dave, the owner, very professional and hard working, along with his staff.
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Linvingston, NJ
Nicole was wonderful to deal with!
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