101 Mobility North New Jersey Reviews


Riverdale, NJ
Eddie was very nice, and did a great job. We are very happy with the chair so far...it’s been 5 days. I called Dave with a concern on his cell phone on Saturday and he answered.....nice. The office person, Nicole, is also very nice. 101 Mobility came recommenced by 3 different sources, and they did not disappoint.
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Upper Saddle River, NJ
Dave and Nicole
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Boonton, NJ
Eddie did a great job explaining and installing
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Ledgewood, NJ
installer was neat, no wasting of time, courteous, fully explained all workings of the chair. gave instructions on how to handle any issues that could come up. Very pleased.
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Denville, NJ
Everything! From purchasing the chair lift to installation everything went very smoothly. The installer (Eddie) arrived on time, did the installation quickly and cleaned up after himself. I love my new chair lift and would recommend your company to anyone in need of a chair lift. It was a great experience!
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Morristown, NJ
Dave was amazing! He was helpful, knowledgeable and a pleasure to work with! Thanks again. Susan and Dave
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South Orange, NJ
The representative was a pleasure to work with snd he listened to my concerns. He also gave update about when he would arrive at my home - very much appreciated. His coworker was also very pleasant and polite
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Woodland Park, NJ
Very professional , knowledgeable and outstanding in what they do!
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Cedar Grove, NJ
Fast professional service with an emphasis on safety and use of equipment.
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Newton, NJ
Anything I asked of you in making the WC Ramp a simple project your responses were prompt and with JOY to serve! I'd recommend anyone needing a WC Ramp to use 101 Mobility!
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Woodland Park, NJ
Appear to know the products and the requirements. Courteous and punctual.
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Wantage, NJ
Very clear explanation of everything from sales to install. No pressure, very professional.
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Ramsey, NJ
The equipment. In the short time we’ve had it we are certain it will enhance and extend our lives. Thank you.
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Garfield, NJ
Salesmanship and installer were excellent, courteous, cordial, patient, knowledgeable. Above and beyond our expectations.
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Butler, NJ
Everyone at 101 Mobility are very friendly, helpful people. Answered all my questions and concerns. The installation went great! My son loves the stairlift! Would definitely recommend!
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Jersey City, NJ
Product and SERVCE!!!
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Butler, NJ
The amount of time spent on helping you decide what is right for you.
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Paterson, NJ
Dave Muti was so helpful, knowledgeable and reliable. It made our lives so much easier!!!
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Mahwah, NJ
Installer (Eddie) was excellent ... did a careful job, listened to our concerns and made very good suggestions regarding placement of both lifts. Was able to clear existing stair rail, upper gate, etc. without compromising function or appearance of stair lift. Cleaned up nicely at completion of job. Very thorough in explaining operation of lifts. Salesman/owner went out of his way to visit a neighbor's home who had 2 Bruno lifts with virtually the same set up. This helped instill confidence that the 2 lifts would fit our needs. Overall I'd rate as a 10+.
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Morristown, NJ
From the first contact, I was told what to expect and what options I could likely have. The price was reasonable, service friendly and the appointment was on time. Dave was wonderful throughout the process and charged exactly what was discussed prior to the appointment.
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Oradell, NJ
Dealing with Dave Muti to make the final decision to purchase and learning to operate with Eddie.
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Woodcliff Lake, NJ
101 Mobility is outstanding! Nicole was friendly and extremely helpful arranging the appointments. Dave was pleasant, knowledgeable , kind and extremely sensitive to the needs of the family. Eddie was so nice , installed the chair lift efficiently and knew all the answers to our questions before we asked! An outstanding team and experience! Thank you !
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Wharton, NJ
From the moment we made contact with 101 Mobility we knew they were the company for us. Nicole, Dave & Eddie were absolute professionals. The kind manner in which Dave dealt with my elderly mother just confirmed our decision that no other company would’ve met our needs.
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Haskell, NJ
The very friendly staff.
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Oradell, NJ
Dave’s response time and integrity in providing a safe and accommodating ramp for us. We have already recommended 101 to someone.
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Denville, NJ
Eddie was a very good installer and worked fast and very neatly. He explained everything and is worth his weight in gold. You are lucky to have him.
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Montclair, NJ
From the moment of recommendation by Karen in Bethlehem of 101, our 1st t3lephone meeting, our 1st on site meeting last December, fast replies to email questions, accelerating the install due to current health developments, doing a neat install and the LIFT works! Thanks! See you on the 22nd!
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Old Tappan, NJ
Everything!. Great Company, Dave, Nicole and Eddie, thank you for making my parents life so much easier. So glad I found you!!!!! So much care taken to understand the needs of my parents and the way that the household works. Give then a 10 across the board, from the first call I made to the installation and follow up.
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Montville, NJ
Courteous and professional manner of employees in discussing options for addressing my needs. Skilled installer technician.
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Montville, NJ
I appreciated how quickly you installed the ramp
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Long Valley, NJ
After receiving a medical diagnosis that has changed our lives, I called 101 Mobility and other stairlift companies. I was drawn to 101 because of the quality product, but meeting Dave confirmed that this is the company I want to work with. Dave is calm, kind, and professional. The stairlift is now installed, and has given my husband confidence to get used to a new normal. Thank you very much to the 101 Team. Michele Allison
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Montville, NJ
Everything was explained fully and in terms that we could understand. They worked with us to get it set up as soon as was possible due to weather conditions. It is working well and has been a great help with our family situation.
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Morristown, NJ
My husband chair lift was provided by101 Mobility I was turned down by 3 providers who had been referred to me by PT services Our staircase is spiral style but additionally it was not of standard measures Mr Muti was successful in finding a company which was able to deliver the stair chair to the specification required Mr Muti and his staff are excellent in their follow up and expertise in addressing what is a non-standard equipment and installation The equipment is essential to my husband mobility in our house In the 3 yrs since installation we have had only two incidents of malfunction and their response to the problem was immediate and efficient and without any time inconveniences to my husband’s use of the chair It is very reassuring to be able to depend on a company who understands and cares that the equipment they provide is as essential to the customer as medical intervention—-after ur initial purchase
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Port Jervis, NJ
I was very happy and pleased with everyone at this company. Nicole was great from the start and how fast she was able to get the stair lift installed. It was a total of 2 days from measurements to installation. Both guys that came to my house to measure and install were very polite and courteous. I will recommend your company to anyone. Thank you so much Nicole and guys that came out to my house. Thank you for making this moment in our life a little more easier.
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Highland Park, NJ
101 Mobility was very professional and a pleasure to deal with. they completed the job timely
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Landing, NJ
They arrived at the time they said they would be here and also it took them exactly two hours to complete the job, again, like I was told. Very professional and took pride in their work.
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Parsippany, NJ
Great experience dealing with 10 mobility team.
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Maywood, NJ
From start to finish - everything was exceptional! Dave with his knowledge and kindness - Nicole helping with questions and scheduling - and Eddie with expert installation and kid-glove treatment of my mom while training her on stairlift!! I listened to several presentations from different companies and trust me when I say - save yourself the trouble and time — 101 Mobility is the best!! Thanks!
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Sussex, NJ
very nice guy,polite,friendly and knows his job well.Very polite to my mother and me .Thank you
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Randolph, NJ
Absolutely the best service. Felt as though I was the most important customer out there. Responses to my questions and concerns were promptly handled. I was always treated professionally and with the utmost courtesy. Thank you to Dave, Eddie and Nicole!!!!!!!! You made a difficult time bearable. It goes without saying, I would recommend 101 Mobility in a heartbeat. Thanks so much!!! Tony
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Wanaque, NJ
Everything...from the initial visit with Dave laying out the plan with absolutely no pressure to sign then and there, to the istallation of the ramp. The ramp was installed on the date and time promised, the area was cleared for installation, and left clean when completed. Dave and Eddie were professional and efficient with this installation. Both Dave and Eddie were very personable, answered all our questions, and showed us the best way to negotiate the wheelchair up and down the ramp. We would recommend 101 Mobility without hesitation to anyone in need of a ramp.
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Bergenfield, NJ
Both the owner and his assistant were so lovely to my Mother in Law. Things are so much better for her getting in and out of the house. We are so thankful for there efforts and graciousness.
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Teaneck, NJ
Excellent customer service
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Little Ferry, NJ
Good friendly service. Upfront about all costs. Possibility of sell back in future, if necessary.
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Mahwah, NJ
Service.
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Butler, NJ
fast service, great people very helpful from start to finish.
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Hackettstown, NJ
efficient professional knowledgeable and courceous
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Hamburg, NJ
Dependability when an issue arises
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Wayne, NJ
The technician knew what the problem was and easily solved it
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Hackettstown, NJ
REALLY good service, excellent employees. I truly felt that the company had our best interests at heart and acted with that mantra in mind.
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Tenafly, NJ
Person who dealt with me on the phone was very patient regarding my confusion about the arrangement.
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Bloomingdale, NJ
Competent service man.
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Bloomingdale, NJ
Dave is a great pleasure to work with. He explained to us his product and all the possible solutions that would work for us. Answered all of our questions. Never any pressure to hurry or commit. Always responded quickly to emails or phone calls. A truly caring professional.
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Waldwick, NJ
The speed of the installation after we decided to proceed.
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Cresskill, NJ
It was a wonderful experience from beginning to end! Dave was amazing at explaining the Stair lift and the entire process and Eddie was wonderful at installing it. My neighbor stopped me to inquire about you and I highly recommended it to him. Hopefully they will be calling you soon. Thank you for a wonderful experience.
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Springfield, NJ
101 Mobility provides fantastic service and impeccable work! Service man was very Congenial and described what he did and the status of my lift. He did not rush and spent
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Parsippany, NJ
Your serviceman is outstanding. he really looks out for us and comes quickly when we have a problem. We are going to purchase a chair so that we can easily go down the basement. Your equipment is great.
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North Haledon, NJ
I loved how quickly they came out here & got the ball rolling! Within 4 days, our chair lift was installed! And 45 min to install was impressive!
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Glen Rock, NJ
The installer was excellent. So far, the machine works very well.
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Mine Hill, NJ
Would highly recommend “101 Mobility” in Boonton NJ, very professional staff, easy to communicate with. All commitments met. Being a former installer I was impressed with the final installation of the chair lift and the outside ramp. They worked the installation around my schedule. All of the above was done at a very fair price. On a scale of 1 to 10 they are a 10.5. This says a lot from someone who earned the nick name of “GRUMPY”
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Leonia, NJ
The promptness with which everyone responded to my situation and the very professional service I received.
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Washington Twp, NJ
the professionalism and personal contact they made
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Staten Island, NY
Every one from the Boonton, New Jersey location was extremely professional, courteous and reliable.
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Fairfield, NJ
The employees were knowledgeable, friendly and accommodating.
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Oakland, NJ
Dave is an excellent salesman. He explained everything I needed to know and advised me for the best way to have the stairlifts installed. Everything came on time and was installed to my satisfaction. Ed, the installer did a great job on the installation, leaving my home clean and ready to go. I strongly recommend 101 Mobility.
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Rockaway, NJ
Excellent service from start to finish!! From the owner, to the office staff, to the technician! Class act! I have no idea but from the care and knowledge this business provides to those in need at hard/sad times... you’d think Dave started this service because he’s been through it!! At the very least, understands.
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West Orange, NJ
My mom loves her new ramp. We hang out on it on nice days and have taken walks outside now that she is able to easily get down in her wheelchair. Thanks! Roseanne
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West Orange, NJ
Very quick to show up and install. Allowed a project open up on time. Will use again for sure.
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Teaneck, NJ
The efficiency of your office and your installer. I contacted 101 Mobility "out of the blue," having had no prior experience with home-mobility equipment and not knowing anyone who had and who could recommend a company. The sales representative was knowledgeable and helpful and the installer was prompt, arrived when scheduled and was efficient. It can be a stressful situation, installing mobility equipment, but 101 Mobility helped in every step.
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Denville, NJ
You did what you said you were going to do.
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Wayne, NJ
Excellent service. Everyone was very easy to deal with. The installation was completed quickly and professionally, and they made sure we understood the equipment before they left. They also followed up with a phone call to make sure everything was working correctly. We are very satisfied with the equipment and the service.
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Florham Park, NJ
101 Mobility was recommended by a co-worker. I spoke to Nicole who was very professional and was able to answer general questions in advance of meeting with Dave. My husband, my Dad and I met with Dave. Dave was very thorough about the chairlift products. He made sure that my Dad ( age 94 with hearing loss ) understood everything regarding safety, cost and use of the chairlift. Dave was very patient and flexible to our needs. Eddie who installed the chairlift system was excellent too! A great personality and handled my Dad standing by him with wonderful professionalism. Needless to say, I am happy my Dad will be safe and the pr
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Glen Rock, NJ
They were so easy to deal with in terms of getting an appointment right away and getting the stairlift installed. Everything was thoroughly explained. I would highly recommend Dave and his company to anyone who is in need of this type of equipment.
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Fair Lawn, NJ
You are reliable, courteous and did a great job with the wheelchair lift installation.
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Fairfield, NJ
David’s attentiveness and interest in making our situation work and looping in with the necessary vendors and people on a weekend was such a help and comfort during a very stressful time. The time and attention he gave to making the situation work for us on a weekend was genuine, and above what any other company would be willing to do. Thank you for your efforts.
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Succasunna, NJ
Pleasant staff and extremely prompt service. The price for my service call was equal to the other companies out there. We will definitely not be using anyone else from now on.
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Wharton, NJ
101 Mobility went above and beyond to help us repair our vertical lift at church. They came and diagnosed the problem, fixed it, and told us what to do in the future to prevent other issues! Dave, the owner, very professional and hard working, along with his staff.
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Linvingston, NJ
Nicole was wonderful to deal with!
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Vernon, NJ
Serviceman was very curteous and answered all questions I had.
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Wayne, NJ
Dave made our purchase very easy and painless. He answered all our questions (and there were many). Eddie did a great job of explaining the lifts to us upon installation. He made sure we were happy every step of the way!
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Lodi, NJ
service and compassion to the fullest.
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Glen Rock, NJ
Everything was great and we loved working Dave. It is nice when an owner is present from start to finish regarding every aspect of this project.
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Mendham, NJ
Performs as advertised and explained during sales call. Salesman, Dave Muti was very thorough and effective, sharing all the features and benefits.
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Vernon, NJ
The experience has been awesome from the beginning. Prompt and courteous service, Dave Muti came to our home and helped us make an informed and intelligent decision. We had a great conversation and Dave answered all of our questions. When the installer came, we knew immediately that we made the right choice to go with 101 Mobility. Eddie was great. The installation went nice and smooth. Eddie spent as much time as we needed to familiarize us with the operation of the lift. By the time he left, we were chair lift professionals!! The team at 101 Mobility, starting with Nicole in the office, are fantastic. I would recommend that anyone needing assistance call them immediately. Thank you again 101 Mobility. [FIRST NAME REMOVED] and Terri [LAST NAME REMOVED]
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Newton, NJ
My parents and I are thrilled with their chair! Eddie did a fantastic job of ibstalling the chair and training my parents! Thank you to Dave and Nicole for all your help and guidance!
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Whippany, NJ
Friendly,Promt,Clean, and you did great job. I am pleased to say what a pleasure it is see my wife being able to up and down the stairs ,Thank you. I would like to add thankyou to David,Eddie and the office force. Thannk You R P eters,
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Fairlawn, NJ
Very accommodating. The ramp was put in within 3 days. You are very caring to people in need. I would recommend your company to everyone that needs help with health issues. Very grateful for your services and friendship.
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Holmdel, NJ
Incredible sales service from Dave. Very professional and knowledgeable. No hard sell at all and no up-selling. They seem to really care about getting the right product for your personal needs. They installed FAST as we had the need for quick installation. The service person Eddie was incredibly helpful, clean, nice and fast. I highly recommend them.
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Mahwah, NJ
The technician Edison who did installation was very knowledgeable and provided excellent customer service
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Midland Park, NJ
Very professional, knowledgeable, efficient. Flexible to cater to individual customer's need.
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Paterson, NJ
THE SERVICE MAN ( INSTALLER ) WAS KNOWLEDGABLE AND PLEASANT TO TALK TO - WE ARE PLEASED WITH THIS PURCHASE AND WILL DEFINITELY RECOMMEND THIS COMPANY TO OTHER POTENTIAL BUYERS -
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Livingston, NJ
Very professional, knowledgeable, detail oriented and non pressure was Dave Muti. The installer Eddie was very pleasant, clean, explained how to operate the stair lift chair and very thorough with the paper and warrants information as well. Everything went well. I would strongly recommend your team to other prospective customers. Nicole was very good as well with scheduling with a confirmation email and follow up phone call. A job well done by all. Thanks, Edward [LAST NAME REMOVED]
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Montville, NJ
The installation wasn't complete until everything was perfect. Willing to go the extra mile to ensure our satisfaction.
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Englewood, NJ
The service provided exceeded my expectations. I was overly satisfied to say the least.
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Cedar Grove, NJ
Friendly people , knowledgeable about the product. The installer was clean and a hard worker as well as knowing the product and explained its operation and safety features in detail . All in all a very pleasant experience.
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Paterson, NJ
Your technician was very knowledgeable and representative
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Ridgewood, NJ
We are just getting used to it . So far everything works well. The installation went went very well. We are very happy with the Stair Lift.
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Highland Lakes, NJ
Online
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Hackettstown, NJ
Service was on time as scheduled and the problems resolved. We will continue to use your arrive to keep our chairlifts in good working condition.
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Morris Plains, NJ
installation service prompt. product works great. owner and installer friendly and professional.
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