101 Mobility Philadelphia Reviews


Philadelphia, PA
Knowledgeable, Professional and courteous staff.

Camden, NJ
Fast service

Jeffersonville, PA
Everyone was very helpful! The installation was quick and professional. The chair is a lifesaver for my Mom. Thanks.

Philadelphia, PA
Customer Service

Philadelphia, PA
Your service

Philadelphia, PA
Everything, this chair is easy to use. I feel safe using it. It's quiet and fits securely on my stairs. I also was completely satisfied with the person who installed it. He was polite and personable. From the beginning when Andrew came to measure and discuss the installation we were pleased. He made us feel comfortable and confident with our decision.

Shamong, NJ
Nice friendly estimator and installer did a good job and cleaned up good. Andrew was very professional

Philadelphia, PA
When my family decided we needed to get a Stairlift chair for my father, we searched "stairlift companies" online and came across 101 Mobility. We reviewed the site and was very pleased with what they had to offer and that they were a local company. I called and got an in home consultation (quickly) and 2 days later it was installed. We are very happy with the decision we made, the Professionalism of the gentlemen named Andrew that came out to the house to explain everything. Needless to say my father is in good hands with his new ride. Thank you!

East Windsor, NJ
The level of professionalism and attention to customer service was outstanding. In addition, the team Andrew and Christopher took their time to provide me with a thorough understanding of the installation and use of the chair. They are to be commended for their dedication during these challenging times. Luis Acevedo

Warrington, PA
Very nice experience.All went well. Not a high pressure sales organization.

Bensalem, PA
Sales contact. Professional not pressuring Engineers carpenters . Wonderful plan great job Pleasant to work with. The best. Exceeded my expectations Thamk you

Norristown, PA
The chairs, rails, and remotes comfortable, sturdy, and functional. The account manager, Michelle, the owner Brian and all of their service people are flexible, professional, and thorough.

Hatboro, PA
Very professional and knowledgeable. Coordinated every step of the way. Excellent communication throughout the process.

Philadelphia, PA
Excellent courteous service, and safe work approach during this coronavirus pandemic. Chair works great, and Mom's very happy.

Bridgeton, NJ
Everything went smoothly and all of the worker were very friendly and nice

West Deptford, NJ
Prompt, honest, great product delivered/installed in a caring, expert manner.

Philadelphia, PA
It was installed clean and fast.

Philadelphia, PA
101 Mobility was able to schedule an in home consultation the same day I called. Brian explained everything and had the stair lift installed on my schedule. The installer, Bruce, was terrific and had my lift up and running in less than 2 hours. Would recommend 101 Mobility to anyone who is thinking of getting a stair lift.

Bensalem, PA
The products you sell and maintain are all the best on the market. The technicians who service your equipment are all so knowledgeable and friendly. This is a first class company who I have purchased from at least three times. I have never been disappointed. The hard working men who are employed here are dedicated to a quality job . You will always be satisfied with the product and service. Thank you again for a great job!

Philadelphia, PA
As a first time customer your customer service was excellent. Your staff was polite, knowledgeable, and pleasant.

Philadelphia, PA
Service for the quote and installation were excellent. Andrew W. Was on time and provided a quote within 25 minutes of arrival after verifying the scope of work and the specific measurements. The installer, Joey, was on time, courteous and completed the work in short order. I would highly recommend.

Cinnaminson, NJ
Products very easily to assemble.The sales person Andrew and home office personnel from Belsalem extremely friendly and professional.

Lafayette Hill, PA
I am absolutely thrilled with my wheelchair lift. It is a life changer for my family. Whenever I call with an issue it is quickly taken care of and made to feel like my problem or question is the most important thing that needs to be done.

West Berlin, NJ
Awesome customer service. Great product - really made a difference for my family!

Swedesboro, NJ
Staff is very knowledgeable and very helpful

Monmouth Junction, NJ
The staff and its service.

Philadelphia, PA
Your response time to my online request and service was first class. Plus the way that your company went over and above to help with a fast installation, so I could bring my father-in-law home safely from rehabilitation was priceless. And the product looks excellent installed and is unobtrusive in the stairway. It was a great answer to how we were to get my aging parents safely up to their second story condo with their health impairments. Our key was to allow them to continue living at home, but to also provide us with peace of mind. Your chair lifts did just that, and we are grateful.

Philadelphia, PA
Good service but I think you house visit of $175.00 is a little high.

North Wales, PA
We are very very happy with the Stair lift we purchased from 101 Mobility. From Andrew, our sales person to Bruce, our installation person, we have nothing negative to say at all ! Everyone was personable, knowledgeable, and experienced in what they were doing. The product is amazing and our daughter loves it! It's just such a relief now that we have the stair lift installed; we have no worries of anyone falling up or down our steps. And if any of our guests need to use it, it's right there for their use as well. Andrew was very considerate of our privacy and our concerns for our daughter; and Bruce also was considerate of our privacy when he installed the unit. He also cleaned up the area very well after he was finished working. The office staff as well were friendly and informative. I would recommend 101 Mobility to anyone looking for a stair lift or ramp; or any other type of modification to your home for a disabled or elderly person. Thanks again Andrew & Bruce! Edie & Jeff Kyack

Moorestown, NJ
"Chair-Lift Checkup" went very well. Technician went over the drive track (cleaned, greased and re-aligned offending section. Cleaned and polished (with PLEDGE!!) the support track. Checked power supply (batteries, charger checks). Took his time, did not appear to be rushing the job. Unit is now quieter when it runs. Very pleased with the service. Bob Eboch

Philadelphia, PA
Quick installment and friendly workers

Philadelphia, PA
you stand behind that which you sell, and our users are very satisfied with the chair lift

Williamstown, NJ
did a very good job

Blue Bell, PA
The company, and rep, kept us advised when he was running late. The rep diagnosed the issue promptly, and replaced the battery which was losing its power after 3 1/2 years.

Philadelphia
Knowledgeable salesperson who responded promptly and explained our options in detail, installer who worked quickly, quietly and thoroughly explained how to use the lift and maintain it, and the chair itself is sturdy, comfortable and easy to use.

Philadelphia, PA
Great service. Quick response. Excellent communication.

Cherry Hill, NJ
Very happy about the Installation & location the ramp was installed. Has given me the ability to go outside of my home on my knee scooter that previously I could not.

Washington Crossing, PA
Your approach was friendly and professional. Telephone support was good as well as showroom support for the stair lift. You recognized that your answering service on the weekend did not do you a favor and addressed the issue. The buy back program for the stair lift was better than competitors and made the decision easier.

Willow Grove, PA
Customer Service

Lansdale, PA
Joey D. arrived early, worked efficiently on the 16 point inspection, was respectful and polite, and answered my questions.

Lumberton, NJ
Speed installation. Neat, clean and very courteous installer.

Philadelphia, PA
I called on a Saturday,Andrew came and measured on Monday, by Thursday my husband was a free man. He suffers from pulmonary fibrosis which makes breathing very difficult. He had to stay on one floor because climbing steps was almost impossible. I came home from work and there was no mess, I would have never known anyone was in my house. I used this company about 10 years ago for my father. At the time, Steve helped us tremendously. There is nothing more I can say, except, thank you 101 Mobility

Elkins Park, PA
It gives me the mobility I need in my home. When I had a problem with my stairlift they came out quickly to repair it.

Burlington, NJ
Customer Service: The level of attentiveness to our family’s concerns was stupendous. Products: Warranty and Stance behind your merchandise. Overall, we were very impressed with the hands on customer service, knowledge, and patience from the representative. Thank you

Drexel Hill, PA
Very sturdy and constructed well! I have had the chair for 6 months and all the people I have met from this company are fabulous!!

Newtown, PA
Installation went well, installer courteous & knowledgable. Enjoy using it.

Warminster, PA
Very responsive. Answered all questions. Very professional. HIGHLY recommend.

Perkasie, PA
Product was as expected. Sales rep, Andrew exceeded expectations.

Norristown, PA
Your response to my call was almost immediate. The service man was very good and quickly took care of my concerns.

Yeadon, PA
Service people took very good care of us and Equipment works very well

Devon, PA
The tech sent to service my chair was great. explained all he did and left me feeling confident the chair was in good condition.

Philadelphia, PA
I appreciate the professionalism of every one at 101 Mobility. The phone staff, who make appointments and schedules and who trouble shoot, are very clear and helpful, and the service men who've been here working on the stair climbers are smart, capable, focused, personable, and efficient. I work at home, and I never feel put out by their presence. Instead, I enjoy interacting with them. Good job, 101!

Newtown, PA
Ease of use

Elkins Park, PA
Excellent customer service, responsiveness and installation. Andrew Weiss answered his cell phone on a Friday night when I had a concern. Debra Resnick (please keep name private)

Philadelphia, PA
Products are top notch. Easy to use and well constructed. The real key is the service of the entire 101 Mobility staff. They are always looking for ways to help and improve.

Feasterville, PA
Installation was fast & professionally done. The office staff went above & beyond when there was a mix-up in in the Manufacture's shipping. The overhead lift works great & will make caring for my wife a lot easier. Thanks

Newtown Square, PA
We purchased a Bruno Stairlift from 101 Mobility. I highly recommend this company. Precise measurements which allowed the installation team a flawless install. Our rail system had two ninety degree turns. Very good looking, quiet, comfortable, safe lift. My 89 year old mother in-law now has true mobility up and down our steps. Jerry C

Darby, PA
They give good service without pressure. I also like that they were very prompt when I was ready to install the stairlift.

Clifton Heights, PA
Rent to buy worked out perfectly. The people I spoke with on the phone have always been very friendly and helpful

Upper Chichester, PA
Very friendly and knowledgeable both sales and installation. Explained how everything worked and demo.

Morrisville, PA
Always accommodating and keeps you informed as to the status of parts and service.

Mt. Laurel, NJ
It has only been three days since the installation of our Bruno but we love it. The staff we have dealt with have been very accommodating and professional.

Upper Darby, PA
prompt and knowledgeable

Langhorne, PA
excellent service, product.

Philadelphia, PA
So far everything is going well

Sicklerville, NJ
The men that came to my home were respectful, neat and cleaned up after the work. The asked me questions and explained easily what I needed to do.

Mount Laurel, NJ
The installers explained everything I had to know about operating and maintaining the chair lift. It's. the best thing I could have done for myself. I am very pleased.

Ewing, NJ
Integrity of salesman and installers. Job well done!

Ardmore, PA
Ease of use

Philadelphia, PA
101 is an extremely competent supplier of mobility devices and offer great service and capable and polite technicians who respect my home when the come to service my stair- chairs. I have recommend them to friend and colleagues and will continue to do so. At a time when getting reliable repair service is just drudge work, it's a relief to know I can count on 101.to show up at the agreed-upon time and to complete the work quickly and efficiently.

Drexel Hill, PA
This chair has given my mother the ability to stay in her home Thank you!

Telford, PA
My mother is feeling very secure and safe not what she has the chair. Your installer Joey was WONDERFUL. Very kind and infomrative.

Newtown, PA
Easy to reach for help and service.

Devon, PA
Your employees go above and beyond to make working with Mobility 101 a pleasure. Andrew was awesome! The installation of our chair lift was easy and clean. I never had the feeling that we were trying to be "sold" more than we needed, but that everyone involved was trying to really help us out.

Blue Bell, PA
We had the stair lift installed for safety reasons. The technician David was very curtious and professional. The only glitch was that he attached the white extension cord to the middle of the natural stained wood base board. He should have attached it to the top of the base board against the white wall. I fixed it.

Vorhees, NJ
We had a great experience with 101 Mobility when looking for a new pool lift and sling. Everyone was knowledgeable, responsive and a pleasure to work with. The lift was installed in a timely matter and we are very pleased with the service we received, Thank you!

Wyncote, PA
Great product - excellent service. Nice people to work with.

Malvern, PA
Only criticism I have is that you are a service fee of $175 is too high. Everything else is great

Melrose Park, PA
Very prompt, efficient and reliable. Reasonably priced. Thank you Andrew👍🏾

Yardley, PA
What a great company to work with. Both sales and service are excellent!! I would recommend anyone to use them if you need any of their products.

Philadelphia, PA
My stair life is a lifesaver. I love it.

Meadowbrook/Jenkintown, PA
I am very happy with my stair lift. It had been very important and helpful in my recovery from surgery.

Cherry Hill, NJ
The chair lift enables my 90 year old mother to remain in her home.

Pennington, NJ
Professional, courteous and quick

South Dennis, NJ
The Raizer makes a difference in our life. I could not lift my brother in law when he fell but the Raizer solved that problem. Your sales person Andy was great.

Philadelphia, PA
The workers are very professional and compassionate

Havertown, PA
Very easy to deal with. Responsive to any issues or repairs.

Philadelphia, PA
From my first contact with 101 Mobility I was very impressed with the professionalism, courtesy, high standards, and efficiency demonstrated by everyone at this company. They scheduled a sales visit at my convenience which was comprehensive and well presented. No high pressure sales pitch. My stair lift was installed within a week and installation was quick and easy. I needed a seat height adjustment and they had 2 service techs out within 24 hours. Every person in this company is safety conscious and eager to help you with your individual needs. I HIGHLY recommend 101 Mobility for price and services.

Egg Harbor City, NJ
Beautiful, efficient, trouble free chair that both my husband and I use multiple times per day. It’s been installed for one year and have not experienced any issues. When I extended warranty last week your representative was the original installer, clean, pleasant, knowledgeable and efficient. You have a fantastic company with superior customer service. Thank you

Franklinville, NJ
The manufacturer's warranty period is longer than the competition which means that they are confident in the robustness of their product and installation.

Princeton, NJ
Clear and no-pressure sales talk. Installation on the day promised, with very respectful and courteous staff. This company does not outsource installation. Every person you deal with works for Mobility 101.

Philadelphia, PA
Your product gives me mobility to fo up and down the stairs with freedom

Brookhaven, PA
Reliable and attentive to details.

Burlington, NJ
Salesman was very knowledgeable and professional. Install crew showed up on time, was courteous and professional, and answered all questions.

Warminster, PA
Joseph, our technician, did a great job repairing our stair lift. He was courteous and showed me what was fixed and how to do a simple tightening when the seat won't stay in the raised position. With the stair lift, I can age in place. It's also helpful for sending the laundry basket up and downstairs.

Sea Isle City, NJ
The process of ordering was easy and was installed quickly since my husband was coming home from the hospital. Andrew, the representative was amazingly helpful. The installer was most helpful, polite and professional.

Philadelphia, PA
Have not had a problem at all.

Blue Bell, PA
Promptness and efficiency of service. So far, product is excellent.

Cherry Hill, NJ
Friendly, professional sale and installation staff. No haggling price, fast installation. Great warranty!

Ft. Washington, PA
Salesman was very helpful, knowledgeable, well-informed and not high pressure. He seemed genuinely concerned about helping us find the right option for our situation. The installers were also knowledgeable, patient in explaining the function of the chair, professional and respectful of our home.

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