101 Mobility Philadelphia Reviews

Philadelphia, PA
Andrew from sales was very professional and knowledgeable, not pushy, and asked very good questions about how the chairlift would be used daily so we could determine the best chairlift placement. 101 Mobility prices are competitive with other companies, plus they offer a buyback option. Since we have straight staircases, 101 was able to install in just 2-3 days, which was extremely helpful. The installers, Chris and Lucky, were very professional and courteous, completed a neat installation, and provided a thorough demo of how to use and maintain the chairlift. From start to finish, this was a very positive experience.

Yardley, PA
The climbers have been very reliable, and only minor problems. WHen I have called for a problem, a service tech has come out within a day or two. THe annual service was just done and the technician was very thorough. Without this piece of equipment we could not have stayed in the house as my father can no longer climb the stairs to his bedroom

Prospect PArk, PA
Loving my new stairlift.

Villanova, PA
First class

Wyncote, PA
Process was quick and easy. Inspection/estimate was precise and construction was thoroughly explained. Installation was completed in a timely and professional manner and product operation is as promised.

Philadelphia, PA
I just love my stair lift. I don't know what I would do without it. I had a service man out on Wednesday for my annual 16 point checkup. I don't remember his name, but he was a very nice man and very thorough.

Southampton, PA
We had a small porch built. Well made and done pretty quickly. Good experience. Thanks

Lawrenceville, NJ
The installer was very nice and his work was neat, clean and fast. He explained the operation and care of the lift in full detail. His work ethics are to be commended.

Harleysville, PA
Outstanding sales and customer service staff. From my initial phone call asking for information, to the installation of our Bruno stairlift, every detail was handled with the utmost professionalism.

Philadelphia, PA
Courteous, friendly, knowledgeable employees. Shout out to Andrew and Bruce.

Washington Crossing, PA
Great installation and instructions!

Philadelphia, PA
Quality services provided.

Columbus, NJ
Fast delivery, demonstration and discount on demonstration unit

North Wales, PA
Knowledgeable, accommodating, caring employees with everything you need in one place. Croatia and Andrew are excellent at what they do! Contractor Tim Rocco recommended for remodeling is also wonderful to work with and appreciate the extreme flexibility he has provided at such a difficult time. Very knowledgeable as his team.

Philadelphia, PA
Competent, timely service performed by knowledge service people. The company responds promptly to requests for service, technicians arrive timely, and perform admirably. Pricing is fair, and the company works with clients to provide for a good outcome.

Moorestown, NJ
The agent only wanted to know why we thought we needed a stairlift and then used experience to determine the best product for our setting. I feel confident that we are working with professionals in the disability mobility field. We are thrilled with the installed product.

Horsham, PA
Great service! Great people! The product is working very well. Thanks.

Philadelphia, PA
The associates I spoke with and emailed were very helpful and explained pricing and what to expect with service. The technicians were on time, courteous, professional and very thorough. They made sure everything was working as it should! I am very please with 101 Mobility, and would definitely recommend.

Philadelphia, PA
Reliable sturdy and the representative are very courteous and makes sure you understand exactly how to work the machinery . Also when a problem arises they come right away

Philadelphia, PA

Cinnaminson, NJ
Quick response Purchase options Flexible Professional installation

Clifton Heights, PA
Our service man Chris was very polite. He explained everything as it was happening. As it turns out the parts needed for the repair was covered by manufacturer

Doylestown, PA
I talked to other companies and was disappointed in the people representing them. You could tell your sale rep, Andrew, knew his product and knew how it was to be installed. Your installer, Bruce, arrived on time and two hours later he was done. He explained how the chair lift worked and it works well. Really liked the installation. It was bolted to the stairs and didn't have to use the wall for added support. Really liked that. I have a door at the top of the stairs and the other companies said that they would have to block the door for theirs to work. One company said their chair lift would keep me from opening my front door all the way. Andrew came in and five-ten minutes later he explained how it would be installed and it didn't block the doors. Which was a relief to me. 101 had the unit in stock and two day later it was installed. The others it was a two week wait. My wife uses it all day and she really likes it. Very quite and it's a smooth ride.

Wayne, PA
Andrew and Christopher are very professional and competent. They are an exemplary sellers of a very impressive product.

Philadelphia, PA
Knowledgeable, Professional and courteous staff.

Camden, NJ
Fast service

Jeffersonville, PA
Everyone was very helpful! The installation was quick and professional. The chair is a lifesaver for my Mom. Thanks.

Philadelphia, PA
Customer Service

Philadelphia, PA
Your service

Philadelphia, PA
Everything, this chair is easy to use. I feel safe using it. It's quiet and fits securely on my stairs. I also was completely satisfied with the person who installed it. He was polite and personable. From the beginning when Andrew came to measure and discuss the installation we were pleased. He made us feel comfortable and confident with our decision.

Shamong, NJ
Nice friendly estimator and installer did a good job and cleaned up good. Andrew was very professional

Philadelphia, PA
When my family decided we needed to get a Stairlift chair for my father, we searched "stairlift companies" online and came across 101 Mobility. We reviewed the site and was very pleased with what they had to offer and that they were a local company. I called and got an in home consultation (quickly) and 2 days later it was installed. We are very happy with the decision we made, the Professionalism of the gentlemen named Andrew that came out to the house to explain everything. Needless to say my father is in good hands with his new ride. Thank you!

East Windsor, NJ
The level of professionalism and attention to customer service was outstanding. In addition, the team Andrew and Christopher took their time to provide me with a thorough understanding of the installation and use of the chair. They are to be commended for their dedication during these challenging times. Luis Acevedo

Warrington, PA
Very nice experience.All went well. Not a high pressure sales organization.

Bensalem, PA
Sales contact. Professional not pressuring Engineers carpenters . Wonderful plan great job Pleasant to work with. The best. Exceeded my expectations Thamk you

Norristown, PA
The chairs, rails, and remotes comfortable, sturdy, and functional. The account manager, Michelle, the owner Brian and all of their service people are flexible, professional, and thorough.

Hatboro, PA
Very professional and knowledgeable. Coordinated every step of the way. Excellent communication throughout the process.

Philadelphia, PA
Excellent courteous service, and safe work approach during this coronavirus pandemic. Chair works great, and Mom's very happy.

Bridgeton, NJ
Everything went smoothly and all of the worker were very friendly and nice

West Deptford, NJ
Prompt, honest, great product delivered/installed in a caring, expert manner.

Philadelphia, PA
It was installed clean and fast.

Philadelphia, PA
101 Mobility was able to schedule an in home consultation the same day I called. Brian explained everything and had the stair lift installed on my schedule. The installer, Bruce, was terrific and had my lift up and running in less than 2 hours. Would recommend 101 Mobility to anyone who is thinking of getting a stair lift.

Bensalem, PA
The products you sell and maintain are all the best on the market. The technicians who service your equipment are all so knowledgeable and friendly. This is a first class company who I have purchased from at least three times. I have never been disappointed. The hard working men who are employed here are dedicated to a quality job . You will always be satisfied with the product and service. Thank you again for a great job!

Philadelphia, PA
As a first time customer your customer service was excellent. Your staff was polite, knowledgeable, and pleasant.

Philadelphia, PA
Service for the quote and installation were excellent. Andrew W. Was on time and provided a quote within 25 minutes of arrival after verifying the scope of work and the specific measurements. The installer, Joey, was on time, courteous and completed the work in short order. I would highly recommend.

Cinnaminson, NJ
Products very easily to assemble.The sales person Andrew and home office personnel from Belsalem extremely friendly and professional.

Lafayette Hill, PA
I am absolutely thrilled with my wheelchair lift. It is a life changer for my family. Whenever I call with an issue it is quickly taken care of and made to feel like my problem or question is the most important thing that needs to be done.

West Berlin, NJ
Awesome customer service. Great product - really made a difference for my family!

Swedesboro, NJ
Staff is very knowledgeable and very helpful

Monmouth Junction, NJ
The staff and its service.

Philadelphia, PA
Your response time to my online request and service was first class. Plus the way that your company went over and above to help with a fast installation, so I could bring my father-in-law home safely from rehabilitation was priceless. And the product looks excellent installed and is unobtrusive in the stairway. It was a great answer to how we were to get my aging parents safely up to their second story condo with their health impairments. Our key was to allow them to continue living at home, but to also provide us with peace of mind. Your chair lifts did just that, and we are grateful.

Philadelphia, PA
Good service but I think you house visit of $175.00 is a little high.

North Wales, PA
We are very very happy with the Stair lift we purchased from 101 Mobility. From Andrew, our sales person to Bruce, our installation person, we have nothing negative to say at all ! Everyone was personable, knowledgeable, and experienced in what they were doing. The product is amazing and our daughter loves it! It's just such a relief now that we have the stair lift installed; we have no worries of anyone falling up or down our steps. And if any of our guests need to use it, it's right there for their use as well. Andrew was very considerate of our privacy and our concerns for our daughter; and Bruce also was considerate of our privacy when he installed the unit. He also cleaned up the area very well after he was finished working. The office staff as well were friendly and informative. I would recommend 101 Mobility to anyone looking for a stair lift or ramp; or any other type of modification to your home for a disabled or elderly person. Thanks again Andrew & Bruce! Edie & Jeff Kyack

Moorestown, NJ
"Chair-Lift Checkup" went very well. Technician went over the drive track (cleaned, greased and re-aligned offending section. Cleaned and polished (with PLEDGE!!) the support track. Checked power supply (batteries, charger checks). Took his time, did not appear to be rushing the job. Unit is now quieter when it runs. Very pleased with the service. Bob Eboch

Philadelphia, PA
Quick installment and friendly workers

Philadelphia, PA
you stand behind that which you sell, and our users are very satisfied with the chair lift

Williamstown, NJ
did a very good job

Blue Bell, PA
The company, and rep, kept us advised when he was running late. The rep diagnosed the issue promptly, and replaced the battery which was losing its power after 3 1/2 years.

Knowledgeable salesperson who responded promptly and explained our options in detail, installer who worked quickly, quietly and thoroughly explained how to use the lift and maintain it, and the chair itself is sturdy, comfortable and easy to use.

Philadelphia, PA
Great service. Quick response. Excellent communication.

Cherry Hill, NJ
Very happy about the Installation & location the ramp was installed. Has given me the ability to go outside of my home on my knee scooter that previously I could not.

Washington Crossing, PA
Your approach was friendly and professional. Telephone support was good as well as showroom support for the stair lift. You recognized that your answering service on the weekend did not do you a favor and addressed the issue. The buy back program for the stair lift was better than competitors and made the decision easier.

Willow Grove, PA
Customer Service

Lansdale, PA
Joey D. arrived early, worked efficiently on the 16 point inspection, was respectful and polite, and answered my questions.

Lumberton, NJ
Speed installation. Neat, clean and very courteous installer.

Philadelphia, PA
I called on a Saturday,Andrew came and measured on Monday, by Thursday my husband was a free man. He suffers from pulmonary fibrosis which makes breathing very difficult. He had to stay on one floor because climbing steps was almost impossible. I came home from work and there was no mess, I would have never known anyone was in my house. I used this company about 10 years ago for my father. At the time, Steve helped us tremendously. There is nothing more I can say, except, thank you 101 Mobility

Elkins Park, PA
It gives me the mobility I need in my home. When I had a problem with my stairlift they came out quickly to repair it.

Burlington, NJ
Customer Service: The level of attentiveness to our family’s concerns was stupendous. Products: Warranty and Stance behind your merchandise. Overall, we were very impressed with the hands on customer service, knowledge, and patience from the representative. Thank you

Drexel Hill, PA
Very sturdy and constructed well! I have had the chair for 6 months and all the people I have met from this company are fabulous!!

Newtown, PA
Installation went well, installer courteous & knowledgable. Enjoy using it.

Warminster, PA
Very responsive. Answered all questions. Very professional. HIGHLY recommend.

Perkasie, PA
Product was as expected. Sales rep, Andrew exceeded expectations.

Norristown, PA
Your response to my call was almost immediate. The service man was very good and quickly took care of my concerns.

Yeadon, PA
Service people took very good care of us and Equipment works very well

Devon, PA
The tech sent to service my chair was great. explained all he did and left me feeling confident the chair was in good condition.

Philadelphia, PA
I appreciate the professionalism of every one at 101 Mobility. The phone staff, who make appointments and schedules and who trouble shoot, are very clear and helpful, and the service men who've been here working on the stair climbers are smart, capable, focused, personable, and efficient. I work at home, and I never feel put out by their presence. Instead, I enjoy interacting with them. Good job, 101!

Newtown, PA
Ease of use

Elkins Park, PA
Excellent customer service, responsiveness and installation. Andrew Weiss answered his cell phone on a Friday night when I had a concern. Debra Resnick (please keep name private)

Philadelphia, PA
Products are top notch. Easy to use and well constructed. The real key is the service of the entire 101 Mobility staff. They are always looking for ways to help and improve.

Feasterville, PA
Installation was fast & professionally done. The office staff went above & beyond when there was a mix-up in in the Manufacture's shipping. The overhead lift works great & will make caring for my wife a lot easier. Thanks

Newtown Square, PA
We purchased a Bruno Stairlift from 101 Mobility. I highly recommend this company. Precise measurements which allowed the installation team a flawless install. Our rail system had two ninety degree turns. Very good looking, quiet, comfortable, safe lift. My 89 year old mother in-law now has true mobility up and down our steps. Jerry C

Darby, PA
They give good service without pressure. I also like that they were very prompt when I was ready to install the stairlift.

Upper Chichester, PA
Very friendly and knowledgeable both sales and installation. Explained how everything worked and demo.

Morrisville, PA
Always accommodating and keeps you informed as to the status of parts and service.

Mt. Laurel, NJ
It has only been three days since the installation of our Bruno but we love it. The staff we have dealt with have been very accommodating and professional.

Upper Darby, PA
prompt and knowledgeable

Langhorne, PA
excellent service, product.

Philadelphia, PA
So far everything is going well

Sicklerville, NJ
The men that came to my home were respectful, neat and cleaned up after the work. The asked me questions and explained easily what I needed to do.

Mount Laurel, NJ
The installers explained everything I had to know about operating and maintaining the chair lift. It's. the best thing I could have done for myself. I am very pleased.

Ewing, NJ
Integrity of salesman and installers. Job well done!

Ardmore, PA
Ease of use

Drexel Hill, PA
This chair has given my mother the ability to stay in her home Thank you!

Telford, PA
My mother is feeling very secure and safe not what she has the chair. Your installer Joey was WONDERFUL. Very kind and infomrative.

Newtown, PA
Easy to reach for help and service.

Devon, PA
Your employees go above and beyond to make working with Mobility 101 a pleasure. Andrew was awesome! The installation of our chair lift was easy and clean. I never had the feeling that we were trying to be "sold" more than we needed, but that everyone involved was trying to really help us out.

Blue Bell, PA
We had the stair lift installed for safety reasons. The technician David was very curtious and professional. The only glitch was that he attached the white extension cord to the middle of the natural stained wood base board. He should have attached it to the top of the base board against the white wall. I fixed it.

Vorhees, NJ
We had a great experience with 101 Mobility when looking for a new pool lift and sling. Everyone was knowledgeable, responsive and a pleasure to work with. The lift was installed in a timely matter and we are very pleased with the service we received, Thank you!

Wyncote, PA
Great product - excellent service. Nice people to work with.

Malvern, PA
Only criticism I have is that you are a service fee of $175 is too high. Everything else is great

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