101 Mobility Philadelphia Reviews

Point Pleasant, PA
I was very impressed with the professionalism of every person in the company I had contact with , from workers who came on site to people who answered phones. I was given straight talk about the problems, the available solutions, the possible hitches, delays and other issues in getting service for an old product, regular updates on the progress of the project. Prices were more than reasonable.

Erial, NJ
Courtesy of employees. Treat customers with respect.

Philadelphia, PA
The products are top notch, but the service has been excellent from sale, to install and ongoing support. Absolutely great company.

Cherry Hill, NJ
I appreciate the commitment to make things right. Not all companies have that.

Norristown, PA
People were helpful and easy to get a hold of. Their experience with different devices really helped me.

Lansdale, PA
The salesman and the installer were very knowledgeable about the stair lift.

Havertown, PA
Very professional installation

Bensalem, PA
Product is very good and reliable. Salesman and Staff are excellent. I feel that service pricing is somewhat high. I have recommended your stairlifts to a friend, who I believe has had them installed.

Philadelphia, PA
Always get a quick response.

Philadelphia, PA
Quality of your product.

Philadelphia, PA
I have never had a problem with this company.

Willow Grove, PA
It was neat and clean. Bill was very nice and respectful. The sales person, Andrew did a good job explaining everything to my satisfaction.👍🏼 Please done use my name to advertise. Unless it’s a neighbor. Thank you.

East Norriton, PA
The tech that came to the house was very respectful and wore a mask at all time. We were very pleased with that. They do stand by their product.

Philadelphia, PA
A very quick and courteous response. Installation was also quickly completed the lift looks and works perfectly. All that we hoped for.

Philadelphia, PA
Recently had stair lift installed. The gentleman was very efficient and made sure I knew how to work it properly before he left.

Philadelphia, PA
Very professional and responsive to the specific needs of our project

Devon, PA
I appreciate the feeling of understanding of the importance of the chair that the employees and staff of the company dhow. Prompt and professional service is important to assure the customers of the commitment to their well being. Thank You to the people of Mobility 101 and a Happy Holiday to all.

Princeton, NJ

Marlton, NJ
The Service was awesome,my Aunt loves the chair

Philadelphia, PA
101 Mobility is a reputable and reliable organization which our firm has used for several years now. We use them for both new ADA lift equipment installation and equipment maintenance. They do precisely what they say they are going to when they say they are going to do it. They are a valuable contractor in our business. Todd Checkoff, Project Manager Arts & Crafts Holdings Philadelphia, PA

Philadelphia, PA
Print and wuick

Philadelphia, PA
I love my chair. But the service technician came unprepared. The screw under my chair seat pad is missing. When I made the call for service, I told customer service I needed the screw replace . The technician did not have a screw. He told me he would mail it because if he had to come back, it would be $100. I havent received the screw yet ! I paid &175 already. It's not my fault he didn't end be my chair he screw l

Feasterville, PA
I purchased 2 overhead Handicare lifts over 1 year ago. They have been a tremendous help help with my disabled wife. The installation was done efficiently & professionally. The staff was helpful & was available to answer all my questions before & after Installation . I highly recommend both the product & 101 Mobility Sincerely Jim Kates

Cinnaminson, NJ
Tech is top drawer

Lansdale, PA
Easy to work with. Very professional . Good job with install & explanation. Very pleased.

Lower Makefield, PA
This was a fast and easy purchase. Andrew came to our home explained our choices. They came out the next day and the stairlift was quickly and neatly installed. It works great. I highly recommend them.

Philadelphia, PA
Home service tech was informative and knew how to diagnose

Ardmore, PA
From the time I ordered my stair lift and outside railings from 101 Mobility I have been extremely impressed with the quality of the products and the outstanding professionalism and customer service exhibited by all of the staff from the office staff to the salespersons and service technicians. I was extremely impressed when the company’s owner came out to my home on a weekend to address an installation matter and implemented a quick and effective resolution. It is for these reasons I would recommend 101 Mobility and would engage their services again, if needed.

Philadelphia, PA
Trouble free

Langhorne, PA
I really appreciated the rapid response, the professionalism and the quality of the work at my home. The experience and expertise of 101 Mobility to balance our needs and preserve the integrity of our home environment was greatly appreciated. I was so impressed that they found a very innovative and creative solution to one of our critical must haves that I did not see myself! Well done to 101 Mobility!

Warminster, PA
product is working fine and in am satisfied

Shamong, NJ
Very professional. Very prompt. Great product.

Princeton, NJ
Great service. Calls promptly returned, lots of communication throughout the process. Very professional.

Philadelphia, PA
Courteous employees

Harleysville, PA
Very responsive and professional.

Philadelphia, PA
Had a great experience with 101 Mobility. Great customer service, considerate, highly skilled and creative. Our building posed some challenges so install was more complicated. Would highly recommend them for any elevator installation.

Philadelphia, PA
Professional and quick estimate and installation. Office staff was great over the phone during a difficult time.

Philadelphia, PA
Greatly appreciated working with Andrew, the sales rep. He was not pushy or made it appear a purchase was needed to be made on the spot (like some sales people). Andrew was polite, professional and made me feel very comfortable with the decision to purchase; he outlined the details and was always reachable. It was a pleasure doing business with him. Installation was done on schedule and use of the product was made available within hours. Installer was friendly, and professional and took care to not make a mess or leave a mess.

Philadelphia, PA
Service was prompt and reliable.the technicians were very noligable and polite

Newtown, PA
Good efficient service. I am satisfied.

Millville, NJ
This device gives me a sense of security and stability when descending or ascending my basement steps. Living alone, the last thing I wanted to do is land in a heap on the concrete at the bottom of the steps. Some folks may laugh at this installation but I refer to it as a "living aid" such that I can continue to do what I love without the fear of an injury when carrying things into or up from the basement, and this electronic chair device allows me to check on the furnace and hot water heater and change filters. I am looking into other things I can change in my home to make it easier to live independently...checking out the new showers that 101 mobility offers!

Lansdale, PA
Everyone I worked with was very helpful and we were able to quickly get a lift for my mother.

Holland, PA
great service and very helpful staff

Doylestown, PA
Great team!

Warminster, PA
I like the reliability of the stairlift we purchased

Drexel Hill, PA
Haven't used it yet only to try out. Only thing we wish it could be operated from both arms. Otherwise will use remote to operate. As far as service, the installer was very nice and considerate and took the time to answer any question. Was very thorough.

Berwyn, PA
Speed of response. Superior design of and operation of equipment. Good training session.

Philadelphia, PA
Thank you for compassionately handling our father's passing.

ST. Davids, PA
Great presentation by Andrew in home, great follow up, very professional installation, nicely crafted handrail also placed. Great job by skilled professionals- all good!

Quality products and prompt communication and installation .

Kendell Park, NJ

Philadelphia, PA
Wonderful company to deal with!

Philadelphia, PA
Our rep., Andrew Weiss was very punctual and pleasant. Explained the services very clearly and was very mannerly to my elderly aunt and uncle. I appreciate that type of service in today's " not so nice" world. Chair is working out well so far and is a tremendous help to both my aunt and uncle. Thanks so much.

Blue Bell, PA
Friendly, fast, courteous. Did not employ hard sales tactics. Enjoyable experience.

Ardmore, PA
Your response and prompt delivery. I was so happy that. I referred Rev William B . Moore to you.

Lansdale, PA
The Bruno chair was perfect and the installer really knew his job. Everyone in this organization was helpful and the install was flawless

New Hope, PA
Installers were great

Levittown, PA
The service was fast and on time.

Philadelphia, PA
Every 101 person I've talked to about my chair lift--which gets a lot of traffic--and every technician who has come to my home re the chair lift has been super--on time, thoughtful, polite, and friendly. I completely recommend the whole company. The women who run the scheduling are real pros--they know what they're talking about and they're very positive. Gold stars all the way around!

Bensalem, PA
Excellent customer service...and the stairlift is very accommodating for our needs! Is quiet and runs efficiently. Thank you Adele Guiteras

Philadelphia, PA
The stair lift works very good. I am able to get my mother up and own the steps without the fear of her falling.

Philadelphia, PA
Andrew from sales was very professional and knowledgeable, not pushy, and asked very good questions about how the chairlift would be used daily so we could determine the best chairlift placement. 101 Mobility prices are competitive with other companies, plus they offer a buyback option. Since we have straight staircases, 101 was able to install in just 2-3 days, which was extremely helpful. The installers, Chris and Lucky, were very professional and courteous, completed a neat installation, and provided a thorough demo of how to use and maintain the chairlift. From start to finish, this was a very positive experience.

Yardley, PA
The climbers have been very reliable, and only minor problems. WHen I have called for a problem, a service tech has come out within a day or two. THe annual service was just done and the technician was very thorough. Without this piece of equipment we could not have stayed in the house as my father can no longer climb the stairs to his bedroom

Prospect PArk, PA
Loving my new stairlift.

Villanova, PA
First class

Wyncote, PA
Process was quick and easy. Inspection/estimate was precise and construction was thoroughly explained. Installation was completed in a timely and professional manner and product operation is as promised.

Philadelphia, PA
I just love my stair lift. I don't know what I would do without it. I had a service man out on Wednesday for my annual 16 point checkup. I don't remember his name, but he was a very nice man and very thorough.

Southampton, PA
We had a small porch built. Well made and done pretty quickly. Good experience. Thanks

Lawrenceville, NJ
The installer was very nice and his work was neat, clean and fast. He explained the operation and care of the lift in full detail. His work ethics are to be commended.

Harleysville, PA
Outstanding sales and customer service staff. From my initial phone call asking for information, to the installation of our Bruno stairlift, every detail was handled with the utmost professionalism.

Philadelphia, PA
Courteous, friendly, knowledgeable employees. Shout out to Andrew and Bruce.

Washington Crossing, PA
Great installation and instructions!

Philadelphia, PA
Quality services provided.

Columbus, NJ
Fast delivery, demonstration and discount on demonstration unit

North Wales, PA
Knowledgeable, accommodating, caring employees with everything you need in one place. Croatia and Andrew are excellent at what they do! Contractor Tim Rocco recommended for remodeling is also wonderful to work with and appreciate the extreme flexibility he has provided at such a difficult time. Very knowledgeable as his team.

Philadelphia, PA
Competent, timely service performed by knowledge service people. The company responds promptly to requests for service, technicians arrive timely, and perform admirably. Pricing is fair, and the company works with clients to provide for a good outcome.

Moorestown, NJ
The agent only wanted to know why we thought we needed a stairlift and then used experience to determine the best product for our setting. I feel confident that we are working with professionals in the disability mobility field. We are thrilled with the installed product.

Horsham, PA
Great service! Great people! The product is working very well. Thanks.

Philadelphia, PA
The associates I spoke with and emailed were very helpful and explained pricing and what to expect with service. The technicians were on time, courteous, professional and very thorough. They made sure everything was working as it should! I am very please with 101 Mobility, and would definitely recommend.

Philadelphia, PA
Reliable sturdy and the representative are very courteous and makes sure you understand exactly how to work the machinery . Also when a problem arises they come right away

Philadelphia, PA

Cinnaminson, NJ
Quick response Purchase options Flexible Professional installation

Clifton Heights, PA
Our service man Chris was very polite. He explained everything as it was happening. As it turns out the parts needed for the repair was covered by manufacturer

Doylestown, PA
I talked to other companies and was disappointed in the people representing them. You could tell your sale rep, Andrew, knew his product and knew how it was to be installed. Your installer, Bruce, arrived on time and two hours later he was done. He explained how the chair lift worked and it works well. Really liked the installation. It was bolted to the stairs and didn't have to use the wall for added support. Really liked that. I have a door at the top of the stairs and the other companies said that they would have to block the door for theirs to work. One company said their chair lift would keep me from opening my front door all the way. Andrew came in and five-ten minutes later he explained how it would be installed and it didn't block the doors. Which was a relief to me. 101 had the unit in stock and two day later it was installed. The others it was a two week wait. My wife uses it all day and she really likes it. Very quite and it's a smooth ride.

Wayne, PA
Andrew and Christopher are very professional and competent. They are an exemplary sellers of a very impressive product.

Philadelphia, PA
Knowledgeable, Professional and courteous staff.

Camden, NJ
Fast service

Jeffersonville, PA
Everyone was very helpful! The installation was quick and professional. The chair is a lifesaver for my Mom. Thanks.

Philadelphia, PA
Customer Service

Philadelphia, PA
Your service

Philadelphia, PA
Everything, this chair is easy to use. I feel safe using it. It's quiet and fits securely on my stairs. I also was completely satisfied with the person who installed it. He was polite and personable. From the beginning when Andrew came to measure and discuss the installation we were pleased. He made us feel comfortable and confident with our decision.

Shamong, NJ
Nice friendly estimator and installer did a good job and cleaned up good. Andrew was very professional

Philadelphia, PA
When my family decided we needed to get a Stairlift chair for my father, we searched "stairlift companies" online and came across 101 Mobility. We reviewed the site and was very pleased with what they had to offer and that they were a local company. I called and got an in home consultation (quickly) and 2 days later it was installed. We are very happy with the decision we made, the Professionalism of the gentlemen named Andrew that came out to the house to explain everything. Needless to say my father is in good hands with his new ride. Thank you!

East Windsor, NJ
The level of professionalism and attention to customer service was outstanding. In addition, the team Andrew and Christopher took their time to provide me with a thorough understanding of the installation and use of the chair. They are to be commended for their dedication during these challenging times. Luis Acevedo

Warrington, PA
Very nice experience.All went well. Not a high pressure sales organization.

Bensalem, PA
Sales contact. Professional not pressuring Engineers carpenters . Wonderful plan great job Pleasant to work with. The best. Exceeded my expectations Thamk you

Norristown, PA
The chairs, rails, and remotes comfortable, sturdy, and functional. The account manager, Michelle, the owner Brian and all of their service people are flexible, professional, and thorough.

Hatboro, PA
Very professional and knowledgeable. Coordinated every step of the way. Excellent communication throughout the process.

Philadelphia, PA
Excellent courteous service, and safe work approach during this coronavirus pandemic. Chair works great, and Mom's very happy.

Bridgeton, NJ
Everything went smoothly and all of the worker were very friendly and nice

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