101 Mobility Philadelphia Reviews


Princeton, NJ
Great service. Calls promptly returned, lots of communication throughout the process. Very professional.

Philadelphia, PA
Courteous employees

Harleysville, PA
Very responsive and professional.

Philadelphia, PA
Had a great experience with 101 Mobility. Great customer service, considerate, highly skilled and creative. Our building posed some challenges so install was more complicated. Would highly recommend them for any elevator installation.

Philadelphia, PA
Professional and quick estimate and installation. Office staff was great over the phone during a difficult time.

Philadelphia, PA
Greatly appreciated working with Andrew, the sales rep. He was not pushy or made it appear a purchase was needed to be made on the spot (like some sales people). Andrew was polite, professional and made me feel very comfortable with the decision to purchase; he outlined the details and was always reachable. It was a pleasure doing business with him. Installation was done on schedule and use of the product was made available within hours. Installer was friendly, and professional and took care to not make a mess or leave a mess.

Philadelphia, PA
Service was prompt and reliable.the technicians were very noligable and polite

Newtown, PA
Good efficient service. I am satisfied.

Millville, NJ
This device gives me a sense of security and stability when descending or ascending my basement steps. Living alone, the last thing I wanted to do is land in a heap on the concrete at the bottom of the steps. Some folks may laugh at this installation but I refer to it as a "living aid" such that I can continue to do what I love without the fear of an injury when carrying things into or up from the basement, and this electronic chair device allows me to check on the furnace and hot water heater and change filters. I am looking into other things I can change in my home to make it easier to live independently...checking out the new showers that 101 mobility offers!

Lansdale, PA
Everyone I worked with was very helpful and we were able to quickly get a lift for my mother.

Holland, PA
great service and very helpful staff

Doylestown, PA
Great team!

Warminster, PA
I like the reliability of the stairlift we purchased

Drexel Hill, PA
Haven't used it yet only to try out. Only thing we wish it could be operated from both arms. Otherwise will use remote to operate. As far as service, the installer was very nice and considerate and took the time to answer any question. Was very thorough.

Berwyn, PA
Speed of response. Superior design of and operation of equipment. Good training session.

Philadelphia, PA
Thank you for compassionately handling our father's passing.

ST. Davids, PA
Great presentation by Andrew in home, great follow up, very professional installation, nicely crafted handrail also placed. Great job by skilled professionals- all good!

Philadelphia
Quality products and prompt communication and installation .

Kendell Park, NJ

Philadelphia, PA
Wonderful company to deal with!

Philadelphia, PA
Our rep., Andrew Weiss was very punctual and pleasant. Explained the services very clearly and was very mannerly to my elderly aunt and uncle. I appreciate that type of service in today's " not so nice" world. Chair is working out well so far and is a tremendous help to both my aunt and uncle. Thanks so much.

Blue Bell, PA
Friendly, fast, courteous. Did not employ hard sales tactics. Enjoyable experience.

Ardmore, PA
Your response and prompt delivery. I was so happy that. I referred Rev William B . Moore to you.

Lansdale, PA
The Bruno chair was perfect and the installer really knew his job. Everyone in this organization was helpful and the install was flawless

New Hope, PA
Installers were great

Levittown, PA
The service was fast and on time.

Philadelphia, PA
Every 101 person I've talked to about my chair lift--which gets a lot of traffic--and every technician who has come to my home re the chair lift has been super--on time, thoughtful, polite, and friendly. I completely recommend the whole company. The women who run the scheduling are real pros--they know what they're talking about and they're very positive. Gold stars all the way around!

Bensalem, PA
Excellent customer service...and the stairlift is very accommodating for our needs! Is quiet and runs efficiently. Thank you Adele Guiteras

Philadelphia, PA
The stair lift works very good. I am able to get my mother up and own the steps without the fear of her falling.

Philadelphia, PA
Andrew from sales was very professional and knowledgeable, not pushy, and asked very good questions about how the chairlift would be used daily so we could determine the best chairlift placement. 101 Mobility prices are competitive with other companies, plus they offer a buyback option. Since we have straight staircases, 101 was able to install in just 2-3 days, which was extremely helpful. The installers, Chris and Lucky, were very professional and courteous, completed a neat installation, and provided a thorough demo of how to use and maintain the chairlift. From start to finish, this was a very positive experience.

Yardley, PA
The climbers have been very reliable, and only minor problems. WHen I have called for a problem, a service tech has come out within a day or two. THe annual service was just done and the technician was very thorough. Without this piece of equipment we could not have stayed in the house as my father can no longer climb the stairs to his bedroom

Prospect PArk, PA
Loving my new stairlift.

Villanova, PA
First class

Wyncote, PA
Process was quick and easy. Inspection/estimate was precise and construction was thoroughly explained. Installation was completed in a timely and professional manner and product operation is as promised.

Philadelphia, PA
I just love my stair lift. I don't know what I would do without it. I had a service man out on Wednesday for my annual 16 point checkup. I don't remember his name, but he was a very nice man and very thorough.

Southampton, PA
We had a small porch built. Well made and done pretty quickly. Good experience. Thanks

Lawrenceville, NJ
The installer was very nice and his work was neat, clean and fast. He explained the operation and care of the lift in full detail. His work ethics are to be commended.

Harleysville, PA
Outstanding sales and customer service staff. From my initial phone call asking for information, to the installation of our Bruno stairlift, every detail was handled with the utmost professionalism.

Philadelphia, PA
Courteous, friendly, knowledgeable employees. Shout out to Andrew and Bruce.

Washington Crossing, PA
Great installation and instructions!

Philadelphia, PA
Quality services provided.

Columbus, NJ
Fast delivery, demonstration and discount on demonstration unit

North Wales, PA
Knowledgeable, accommodating, caring employees with everything you need in one place. Croatia and Andrew are excellent at what they do! Contractor Tim Rocco recommended for remodeling is also wonderful to work with and appreciate the extreme flexibility he has provided at such a difficult time. Very knowledgeable as his team.

Philadelphia, PA
Competent, timely service performed by knowledge service people. The company responds promptly to requests for service, technicians arrive timely, and perform admirably. Pricing is fair, and the company works with clients to provide for a good outcome.

Moorestown, NJ
The agent only wanted to know why we thought we needed a stairlift and then used experience to determine the best product for our setting. I feel confident that we are working with professionals in the disability mobility field. We are thrilled with the installed product.

Horsham, PA
Great service! Great people! The product is working very well. Thanks.

Philadelphia, PA
The associates I spoke with and emailed were very helpful and explained pricing and what to expect with service. The technicians were on time, courteous, professional and very thorough. They made sure everything was working as it should! I am very please with 101 Mobility, and would definitely recommend.

Philadelphia, PA
Reliable sturdy and the representative are very courteous and makes sure you understand exactly how to work the machinery . Also when a problem arises they come right away

Philadelphia, PA

Cinnaminson, NJ
Quick response Purchase options Flexible Professional installation

Clifton Heights, PA
Our service man Chris was very polite. He explained everything as it was happening. As it turns out the parts needed for the repair was covered by manufacturer

Doylestown, PA
I talked to other companies and was disappointed in the people representing them. You could tell your sale rep, Andrew, knew his product and knew how it was to be installed. Your installer, Bruce, arrived on time and two hours later he was done. He explained how the chair lift worked and it works well. Really liked the installation. It was bolted to the stairs and didn't have to use the wall for added support. Really liked that. I have a door at the top of the stairs and the other companies said that they would have to block the door for theirs to work. One company said their chair lift would keep me from opening my front door all the way. Andrew came in and five-ten minutes later he explained how it would be installed and it didn't block the doors. Which was a relief to me. 101 had the unit in stock and two day later it was installed. The others it was a two week wait. My wife uses it all day and she really likes it. Very quite and it's a smooth ride.

Wayne, PA
Andrew and Christopher are very professional and competent. They are an exemplary sellers of a very impressive product.

Philadelphia, PA
Knowledgeable, Professional and courteous staff.

Camden, NJ
Fast service

Jeffersonville, PA
Everyone was very helpful! The installation was quick and professional. The chair is a lifesaver for my Mom. Thanks.

Philadelphia, PA
Customer Service

Philadelphia, PA
Your service

Philadelphia, PA
Everything, this chair is easy to use. I feel safe using it. It's quiet and fits securely on my stairs. I also was completely satisfied with the person who installed it. He was polite and personable. From the beginning when Andrew came to measure and discuss the installation we were pleased. He made us feel comfortable and confident with our decision.

Shamong, NJ
Nice friendly estimator and installer did a good job and cleaned up good. Andrew was very professional

Philadelphia, PA
When my family decided we needed to get a Stairlift chair for my father, we searched "stairlift companies" online and came across 101 Mobility. We reviewed the site and was very pleased with what they had to offer and that they were a local company. I called and got an in home consultation (quickly) and 2 days later it was installed. We are very happy with the decision we made, the Professionalism of the gentlemen named Andrew that came out to the house to explain everything. Needless to say my father is in good hands with his new ride. Thank you!

East Windsor, NJ
The level of professionalism and attention to customer service was outstanding. In addition, the team Andrew and Christopher took their time to provide me with a thorough understanding of the installation and use of the chair. They are to be commended for their dedication during these challenging times. Luis Acevedo

Warrington, PA
Very nice experience.All went well. Not a high pressure sales organization.

Bensalem, PA
Sales contact. Professional not pressuring Engineers carpenters . Wonderful plan great job Pleasant to work with. The best. Exceeded my expectations Thamk you

Norristown, PA
The chairs, rails, and remotes comfortable, sturdy, and functional. The account manager, Michelle, the owner Brian and all of their service people are flexible, professional, and thorough.

Hatboro, PA
Very professional and knowledgeable. Coordinated every step of the way. Excellent communication throughout the process.

Philadelphia, PA
Excellent courteous service, and safe work approach during this coronavirus pandemic. Chair works great, and Mom's very happy.

Bridgeton, NJ
Everything went smoothly and all of the worker were very friendly and nice

West Deptford, NJ
Prompt, honest, great product delivered/installed in a caring, expert manner.

Philadelphia, PA
It was installed clean and fast.

Philadelphia, PA
101 Mobility was able to schedule an in home consultation the same day I called. Brian explained everything and had the stair lift installed on my schedule. The installer, Bruce, was terrific and had my lift up and running in less than 2 hours. Would recommend 101 Mobility to anyone who is thinking of getting a stair lift.

Bensalem, PA
The products you sell and maintain are all the best on the market. The technicians who service your equipment are all so knowledgeable and friendly. This is a first class company who I have purchased from at least three times. I have never been disappointed. The hard working men who are employed here are dedicated to a quality job . You will always be satisfied with the product and service. Thank you again for a great job!

Philadelphia, PA
As a first time customer your customer service was excellent. Your staff was polite, knowledgeable, and pleasant.

Philadelphia, PA
Service for the quote and installation were excellent. Andrew W. Was on time and provided a quote within 25 minutes of arrival after verifying the scope of work and the specific measurements. The installer, Joey, was on time, courteous and completed the work in short order. I would highly recommend.

Cinnaminson, NJ
Products very easily to assemble.The sales person Andrew and home office personnel from Belsalem extremely friendly and professional.

Lafayette Hill, PA
I am absolutely thrilled with my wheelchair lift. It is a life changer for my family. Whenever I call with an issue it is quickly taken care of and made to feel like my problem or question is the most important thing that needs to be done.

West Berlin, NJ
Awesome customer service. Great product - really made a difference for my family!

Swedesboro, NJ
Staff is very knowledgeable and very helpful

Monmouth Junction, NJ
The staff and its service.

Philadelphia, PA
Your response time to my online request and service was first class. Plus the way that your company went over and above to help with a fast installation, so I could bring my father-in-law home safely from rehabilitation was priceless. And the product looks excellent installed and is unobtrusive in the stairway. It was a great answer to how we were to get my aging parents safely up to their second story condo with their health impairments. Our key was to allow them to continue living at home, but to also provide us with peace of mind. Your chair lifts did just that, and we are grateful.

Philadelphia, PA
Good service but I think you house visit of $175.00 is a little high.

North Wales, PA
We are very very happy with the Stair lift we purchased from 101 Mobility. From Andrew, our sales person to Bruce, our installation person, we have nothing negative to say at all ! Everyone was personable, knowledgeable, and experienced in what they were doing. The product is amazing and our daughter loves it! It's just such a relief now that we have the stair lift installed; we have no worries of anyone falling up or down our steps. And if any of our guests need to use it, it's right there for their use as well. Andrew was very considerate of our privacy and our concerns for our daughter; and Bruce also was considerate of our privacy when he installed the unit. He also cleaned up the area very well after he was finished working. The office staff as well were friendly and informative. I would recommend 101 Mobility to anyone looking for a stair lift or ramp; or any other type of modification to your home for a disabled or elderly person. Thanks again Andrew & Bruce! Edie & Jeff Kyack

Moorestown, NJ
"Chair-Lift Checkup" went very well. Technician went over the drive track (cleaned, greased and re-aligned offending section. Cleaned and polished (with PLEDGE!!) the support track. Checked power supply (batteries, charger checks). Took his time, did not appear to be rushing the job. Unit is now quieter when it runs. Very pleased with the service. Bob Eboch

Philadelphia, PA
Quick installment and friendly workers

Philadelphia, PA
you stand behind that which you sell, and our users are very satisfied with the chair lift

Williamstown, NJ
did a very good job

Blue Bell, PA
The company, and rep, kept us advised when he was running late. The rep diagnosed the issue promptly, and replaced the battery which was losing its power after 3 1/2 years.

Philadelphia
Knowledgeable salesperson who responded promptly and explained our options in detail, installer who worked quickly, quietly and thoroughly explained how to use the lift and maintain it, and the chair itself is sturdy, comfortable and easy to use.

Philadelphia, PA
Great service. Quick response. Excellent communication.

Cherry Hill, NJ
Very happy about the Installation & location the ramp was installed. Has given me the ability to go outside of my home on my knee scooter that previously I could not.

Washington Crossing, PA
Your approach was friendly and professional. Telephone support was good as well as showroom support for the stair lift. You recognized that your answering service on the weekend did not do you a favor and addressed the issue. The buy back program for the stair lift was better than competitors and made the decision easier.

Willow Grove, PA
Customer Service

Lansdale, PA
Joey D. arrived early, worked efficiently on the 16 point inspection, was respectful and polite, and answered my questions.

Lumberton, NJ
Speed installation. Neat, clean and very courteous installer.

Philadelphia, PA
I called on a Saturday,Andrew came and measured on Monday, by Thursday my husband was a free man. He suffers from pulmonary fibrosis which makes breathing very difficult. He had to stay on one floor because climbing steps was almost impossible. I came home from work and there was no mess, I would have never known anyone was in my house. I used this company about 10 years ago for my father. At the time, Steve helped us tremendously. There is nothing more I can say, except, thank you 101 Mobility

Elkins Park, PA
It gives me the mobility I need in my home. When I had a problem with my stairlift they came out quickly to repair it.

Burlington, NJ
Customer Service: The level of attentiveness to our family’s concerns was stupendous. Products: Warranty and Stance behind your merchandise. Overall, we were very impressed with the hands on customer service, knowledge, and patience from the representative. Thank you

Drexel Hill, PA
Very sturdy and constructed well! I have had the chair for 6 months and all the people I have met from this company are fabulous!!

Newtown, PA
Installation went well, installer courteous & knowledgable. Enjoy using it.

Warminster, PA
Very responsive. Answered all questions. Very professional. HIGHLY recommend.

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