101 Mobility Phoenix Reviews


Scottsdale, AZ
101 Mobility was a pleasure to work with. I was pleasantly surprised by the customer service & compassion they presented. It's refreshing to know that there are still businesses that care! I highly recommend them.
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Scottsdale, AZ
everything
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Phoenix, AZ
quick and efficient installation. like that you can rent them. reasonably priced rentals.
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Sedona, AZ
chair works very well and is easy to use. Construction seems extremely sturdy and takes up minimum stair space. Our tech, Landon Teller, was an expert and it was a pleasure to watch him do his thing. I think I picked the right supplier.
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Arizona City, AZ
Great products and exemplary service! You will be pleased with all aspects of the company!
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Chandler, AZ
Easy to work with. Going out of the way to please
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Glendale, AZ
Thank you for fixing Mom's chair.
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Goodyear, AZ
I like the speed that I van now go up and down stairs. It is quiet, too.
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Peoria, AZ
Friendly.and professional at every step.
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Queen Creek, AZ
We relocated here from Michigan with a pool lift installed by the 101 Mobility franchise there. We were welcomed here and treated like family from the start. The service techs were wonderful and had our lift installed and working within minutes! They even took all the packaging with them. We could not have been happier with the entire process!! We give 101 Mobility the highest recommendation and look forward to the installation of our stair lift as well.
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Sun Lakes, AZ
Knowledgeable installers. They were professional and followed up to come back and finish the missing parts and the pieces that need to be replaced. Larry Wright was very knowledgeable about the product I purchased and other products available. He had good solutions for different items I needed as well.
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Tempe, AZ
Product was ordered, delivered, and installed as quoted in a timely and professional manner. The installers were very thorough, knowledgeable, and worked around my schedule.
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Chandler, AZ
The two guys that came to install were very courteous ,nice and did a great speedy install. Kept the place perfectly clean and explained how every thing works. they were simply great.
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Coolidge, AZ
Great customer service and very helpful staff. Thanks for everything
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Gilbert, AZ
I've only used your ramp access products so far, but i am really impressed with your customer service. From Landon who installed the ramp, to the office crew that set up the appt., everybody has been great. I'll be visiting the website soon to see what other services I can take advantage of. Thanks!
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Buckeye, AZ
Friendly service and good prices
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Phoenix, AZ
Service was exxellent
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Gilbert, AZ
Good quality and great service. It has made life easier for my wife.
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Sierra Vista, AZ
My first time dealing with this organization. Very responsive to service request. Ordered the appropriate repair parts and scheduled installation appointment as soon as parts arrived. Installation a success and power chair in now performing like it was new. I highly recommend this company.
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Fountain Hills, AZ
Installation was smooth and professionally handled. Attention to details was appreciated Great product and pleasant service. [FIRST NAME REMOVED] K. Pember
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Phoenix, AZ
good service, good product
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Coolidge, AZ
Nice people and good quality chairlifts
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Fountain Hills, AZ
They were not able to replace our lift chair...suggested new pool lift...took to an upolstorer and they fixed it for $200 .... less than a new pool lift!
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Maricopa, AZ
Excellent service from the scheduling to the service technician!!!!!!
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Sedona, AZ
Love the stair lift. Telephone communication and installation personnel are great.
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Phoenix, AZ
Very personable and professional service
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Fountain Hills, AZ
Ease of use. Reliability. Access to service if needed. Overall quality
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Mesa, AZ
My stair lift works fine. Have had to have it serviced twice in the five or six years that it has been installed. It is fairly time consuming getting a service call. And parts are rather expensive. The repairmen are courteous and friendly and take the time to explain the problem.
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Gilbert, AZ
Everybody I spoke to was pleasant and very knowledgeable on what they were talking about. And that’s a rare thing in construction nowadays
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Scottsdale, AZ
It’s very convenient & easy to use.
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Surprise, AZ
You quickly fixed power wheelchair when we were desperate.
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Laveen, AZ
Pleasant to deal with & willingness to help.
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Phoenix, AZ
Such tremendous customer service!! I called Mobility 101 in a panic because my husband's stairlift chair was not working in the morning...and Mobility 101 had technicians at our house at the end of their very full work day. So appreciated.
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Flagstaff, AZ
Installation was fast, efficient and tidy. We appreciate everyone involved from original contact, quick response, measuring team, installers and those who followed up on the service. Our chairs are attractive, comfortable and give us peace of mind. We can stay in our home through the years. Thank you!
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Gilbert, AZ
I cannot say enough good things about 101 Mobility and would definitely use their services again. My house is 2 stories and I installed a stairlift for my elderly parent's use. Earlier this year, I contacted 101 Mobility to make some repairs. The technician arrived on time and made the necessary repairs. Additional parts had to be ordered to fix other previously undiagnosed problems and arrangements were made for the parts to be installed at a future date. Unfortunately, during the first visit, one of the stair steps was damaged and the technician immediately contacted his employer and told them what happened. This happened on a Friday and I did not expect to hear from anyone until the following business day. I was pleasantly surprised to hear back from Lorie, 101 Mobility, after 5:00 p.m. on a Friday evening. Call me a cynic due to previous unrelated contacts with customer service over the years but I was expecting Lorie to tell me they were not going to take responsibility. However, Lorie's/101 Mobility's customer service should be the standard to which other companies should be compared against. Lorie worked with me to get the stair step repaired and was conscientiously following up to make sure I was happy with the results. I would strongly recommend to anyone to hire 101 Mobility. Yes, I encountered some bumps along the way but 101 Mobility proactively took responsibility to do the right thing.
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Queen Creek, AZ
They are well built and work great
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Pinetop, AZ
Love my stair chairs. Brad and Landon both were great to work with. Very personable young men. They know their job and do it well.
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Glendale, AZ
Randy arrived on time. Was very knowledgeable of the item to be serviced. Very polite and courteous.
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Scottsdale, AZ
you are always available if needed and your staff is incredible in its responsiveness
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Glendale, AZ
Our stairlift came in very handy with our older relatives. It still works just as good as the day it was installed. This was a great investment for our home
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Glendale, AZ
101Mobility is the distributor for the product, swimming pool lift chair, that we were kookig to purchase. The owner, Larry and his associate, Lisa were on time and very professional when they came to our house to do the measurements. They provided us with the estimate and gave us a time frame for the installation. Brad, the installer called us when he was running behind schedule to advise us that he was running late. We are very pleased with the lift chair and the service provide by 101 Mobility.
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Phoenix, AZ
Fast and nice
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Prescott, AZ
Reasonable rental rates. Informative conversation with owner about product.
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Phoenix, AZ
Good customer service. good team work. I talked Lisa she is very good customer service and prompt response. Great service
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Prescott, AZ
Great service and outstanding quality. The lift is everything we need to have safe access to the entire home. The service providers and technicians were excellent and very helpful!
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Chandler, AZ
I went to 101 Mobility for issues with the 2 batteries in my mother-in-law's scooter. It wasn't charging and it was so swollen in the case, I couldn't even get them out. 101 Mobility immediately ordered the new batteries, "extracted" the old ones, and had it ready for pickup in 2 business days. The staff was knowledgeable, fast, and friendly. 10 stars out of 10.
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Sun City West, AZ
Great product and price
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Gilbert, AZ
Organized, Friendly, Competent; this is 101 Mobility! If it wasn't for Larry educating me properly, I would have wound up an inferior alternative lift! Whew; thank goodness! I love my Bruno lift! The entire 101 Mobility staff is a pleasure to do business with!
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Goodyear, AZ
Nice people to deal with.....Larry & Kristin. They stand by the product they sell and follow good communication practices.
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Prescott, AZ
It is as the name implies, "Mobility". The chair has made it possible for my husband to go to his second floor bedroom for the first time in 2 months. I love the change in mood when a person doesn't feel imprisoned because their body doesn't work as it did when they were 20. The installer was a delight to work with personable and informative.
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Maricopa, AZ
Amazing customer service!!!
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Phoenix, AZ
So far everything has been excellent from A to Z. From the initial visit by Larry , the accommodating office staff, to the actual installation by the 2 technicians who were punctual, professional, informative, friendly & quick with not a single glitch. I love my stairlift - it's easy to operate and is already making a big difference to my quality of life. Thank you.
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Phoenix, AZ
Friendly, do a good job! I do think they a a little over priced.
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Youngstown, AZ
Super friendly and fast service! Thank you!!
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Scottsdale, AZ
Very easy to work with, accomodating. Friendly staff
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Scottsdale, AZ
Just prior to the expiration of my 101 Mobility one year warranty on my external stair lift I called and asked their service department to check out a few concerns that I had. Landon came out and he was great! He gave my unit a complete once-over and was happy to addressed all of my concerns & answer all of the questions that I had (which was a lot). Thank you 101 Mobility - Chandler!
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Phoenix, AZ
Great service, great products. Thanks Larry!
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Anthem, AZ
You did tje work on time amd with no hassle
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Mesa, AZ
On time and very professional.
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Chandler, AZ
Very helpful and friendly staff I was kept up to date on the timeline for repairs.
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Queen Creek, AZ
Google
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Dewey, AZ
Representative was very prompt and courteous. Good looking product and it works great. I only wish the chair swiveled at the bottom of the stairs as well as the top.
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Payson, AZ
Larry was here as quick as he said he would be. Communication with office staff was excellent. Intalation crew was prompt and did excellent work. Pat and I are very pleased.
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Phoenix, AZ
We love our stair lift. It moves so quietly. Everyone in the company were easy to work with and so pleasant and knowledgeable. Larry has a great team!
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Fountain Hills, AZ
We are happy we can rent a pool lift for my husband, so that he can swim for his exercise. They are very prompt and friendly and we appreciate the fact that we don't have to move the lift in for the winter.
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Phoenix, AZ
My daughter stair elevator is going on being installed for 6 months, and so far it has been working flawlessly. She depends on that chair and I'm sure it has helped her immensely.It sure adds value to here home and she seems to be very pleased with it. A lot of older people would need something like that to live in a 2 story affordable home, so if and when she decides to sell it, it should be easier to sell.
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Phoenix, AZ
Friendly personalized service. Quick to come out to evaluate and install.
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Coolidge, AZ
I just love how your install was completed , very satisfied I am Your people were very professional, they cleaned up after they were done and careful not to cause any damage to my house. I just love how a simple installation of a chair lift has made my life so much different I have two bad knees that the doctor wants to replace, which isn't going to happen as long as I can walk, I lost my left foot ligament three years ago and have been suffering trying to get up my stairs and get down my stairs but now since I have this wonderful chair lift my knees and foot feel much better and I have only been up and down on it about 14 times. Now my house if just like a single story home to me anyway. Thank you very much I wish I had done this sooner and not suffered so much.
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Paradise Valley, AZ
What was the BEST was that you called within an hour after I requested information on a stair lift. And it was installed 2 days later. You can't beat that for prompt service! The stair lift has saved me in being able to get down to the main level of our house while I am recovering from a broken leg.
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Avondale, AZ
Prompt service.
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Glendale, AZ
The chair lift is easy to use. The people of 101 were the best - they bent over backwards to help me in my time of trouble - made sure I had everything I needed & followed up to make sure I was doing ok. I can't thank them enough. Thank you.
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Payson, AZ
the product and employees
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Flagstaff, AZ
Product seems to be high quality very quiet and smooth. I was concerned that it might be frustratingly slow in ascent and descent but that’s not the case; we’re very satisfied with the speed. The installation team were efficient, courteous, helpful, and knowledgeable. Would be glad to have them back anytime!
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Surprise, AZ
Quick, polite and professional.
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Maricopa, AZ
Great Product and OUTSTANDING Service
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Gilbert, AZ
Organized team effort, knowlegeable and very much connected with their USA manufacturing facility.
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Peoria, AZ
Great priduct Very easy to use specially for the seniors Installation very professionally done very neat and pro jod. All the best
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Gilbert, AZ
Honest opinion about what we needed. More interested in us and our needs than making a profit.
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Peoria, AZ
The installation of the pool lift chair was great. Everything was as promised and the installation was very smooth, The men were great.
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Glendale, AZ
From the time I called for assistance everyone was friendly, courteous and understanding. Jason (the tech providing support) was friendly and very professional. Was on time and provided quality services and provided information concerning the problem and what needed to be done to correct it.
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Flagstaff, AZ
Your product was exactly what you had indicated, worked like you said it should. The personal attention was very helpful and appreciated. All in all a very good experience
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Mesa, AZ
Are well made.
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Fountain Hills, AZ
Am so thankful that we can rent a pool lift for my husband so he too can enjoy the pool in summer. Also, there is one that is small enough for us to be able to maneuver the wheel chair around for him to get into the pool lift.
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Mesa, AZ
Very efficient and very friendly.
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Scottsdale, AZ
The sit to stand lift was a life saver with my mom. It saved all of us from being hurt.
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Phoenix, AZ
You have also been there when I need service. I can't get around my home without my stair lift.
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Fountain Hills, AZ
promp service, everyone was friendly, they all went above and beyond
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Scottsdale, AZ
It works very well. The two men who installed our unit did a very nice job of installing the chairlift. They cleaned up all the debris from drilling through our slate floors and did not leave our home until they were positive it was all working perfectly.
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Phoenix, AZ
quality service for a reasonable price
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El Mirage, AZ
We had an excellent experience from start to finish!!! Annette was wonderful in helping us to choose the stair lift that was right for us. The installation was fast and neat, thanks to Jonathan!! Larry, the owner of 101 Mobility, went above and beyond to ensure that we had great service and fulfilled our requests almost instantaneously!! Thank you all!!! Lesa H.
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Phoenix, AZ
So I’m writing this statement prematurely due to them not done with my project yet. From the first call I placed to 101 speaking with Robin and explaining the issues I was having and that I needed help solving it. Robin took all my info down and had an appointment for a tech to come look at my issue. 2 days later tech arrives clean cut in a professional appearance with his tools. I escorted him to my pool area and he began to diagnose my issue by eliminating possibles along the way. He called Robin and got me a rough quote and ordered the 2 parts that I needed. Next day Robin sent invoice via email, I called her and paid in full without job being completed. I as a business manager never pay in full until job is completed but the customer service that Robin showed and the tech demonstrated I felt I would not have to worry about it at all. On a scale 1 to 10 with 10 being the best possible score “they broke the scale” 10+. This is the first time I have worked with 101 mobility Great job love ya’ll
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Mesa, AZ
I am fully satisfied with my stair lift. I have used several times daily and with only one exception, I am completely satisfied with the service that was given when I did have a problem. The only thing I had to wait for the faulty part to be shipped in. But that was not your fault.
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Glendale, AZ
Excellent service and good product.
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Queen Creek, AZ
Many alternatives to meet customer needs; a great sales team to help identify needs and solutions; and an installation technician who did a great job and helped me fully understand how to operate our lift.
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Tempe, AZ
It was a pleasure working with company and your service and assistance is top notch! Thank you !
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Goodyear, AZ
Sales rep followed up after several months and I’m glad she did. It was something I needed and had forgotten all about it.
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Gilbert, AZ
The local team, including Larry, Annette, Robin, and Bill all did a great job in helping bring our project to completion. Their dedication to quality and exemplary customer service are truly appreciated. Thanks, guys, I look forward to working with you again in the future. [NAME REMOVED], President Bella Arte Builders Gilbert, Arizona
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Mesa, AZ
Product was warranty but service was excellent the two technicians were friendly,informative and tried to get a defective lift for my wheelchair working ended up replacing with new lift but would definitely recommend to anyone
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Phoenix, AZ
Very professional good safe products friendly service tech's informative clean work.
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Mesa, AZ
Super service. Annette was phenomenal. She came to measure and suggest the best solution for my situation on Monday after Thanksgiving. She called me at home in Olympia, Wa to discuss the options the next day. I asked about installation as I needed to have it in before my arrival on Saturday. She said they would try the best they could. I called back that afternoon and said I wanted the chair lift for my short stairway and needed it installed this week. She called the next morning and arranged to have it installed that same day! Such a relief for me and it worked perfectly when I arrived 3 days later. Thank you!!
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