Exceptional service especially from rep Matt Dawson who was empathetic to my stroke situation and who devised a workable an affordable solution to my ramp problems. A truly customer centric individual and company. Will tell everyone who has mobility issues is that your firm is the only place to call. Thank you for helping me weather this medical storm. Carol Davis
We were very impressed with the service from start to finish. The install went very smooth and Larry was amazing at his job and finished the job on time. We would definitely recommend 101 mobility to our friends and family. Thank you Matt for all your help. You were amazing.
-[FIRST NAME REMOVED] & Darryl, Bowmanville
Customer service oriented, pleasant, professional, extremely pleasant, exceptional cleanliness. My lift was installed at the very beginning of the covid-19 pandemic,every precaution was taken to disinfect every surface that they touched, even doorhandles as they left. I could not have asked for better customer service.
We had the FlexStep installed in the garage. Oiled wood looks fabulous. This unit functions wonderfully. Absolutely the best, most versatile option for the limited space. We purchased the 900mm wide platform. Plenty big for two people to climb the stairs side by side, or for an average size person in a wheelchair. This should be offered as standard VPL equipment due to its light weight (250lbs) and no need for thick reimbursed concrete pad. Thanks Matt.
The appearance of the product is compact and beautiful! My Mom loves it! The service was exceptional! The measurements were accurate and it perfectly fits every curve of the staircase! The product arrived on schedule even though it was ordered during the Christmas holiday season.
Thank you 101 Mobility!
Friendly, knowledgeable, great customer service. Dealing with Keith was a pleasure, he was so accommodating and understanding. Thanks for the rental of the knee walker, it is working out great, definitely getting around much easier!