101 Mobility NC Triangle Metro Reviews


Cary, NC
High quality. Always on time.

Durham, NC
Very accomdating and professional. Mia, lee and Mike gave me excellent service. They took time to make sure that I understood what was needed to fix my problem. Such uncommon service is rare today.

Garner, NC
Repairman was prompt and professional. Quickly had the issue fixed.

Cary, NC
Every aspect of your operation, from quoting to installation was excellent. Everyone we talked to or came to the house were very polite and professional. They were always on time, and installation was very quick. The team opened a slot on your schedule to have the ramp installed when our person that would need the ramp came home. Your ramp is sturdy and well designed. Thanks to the whole team!

Wake Forest, NC
Very prompt response when calling or needing service. Service techs very knowledgeable about the product and respectful during visits. I feel I can trust the representatives and service techs that the service provided is quality focused. Appreciate they way they go above and beyond to make sure everything is addressed.

Garner, NC
Sturdy ramp that has served my son well. The staff erected the ramp with efficiency and respect for my son and his disability.

Raleigh, NC
101 mobility sold and installed the Bruno Elan stair lift which seems to be highly toted. Installation was smooth and tech left no disorder at all. So far lift is working very well

Oxford, NC
The service from the beginning was outstanding, from initial site visit and measurements, receiving the proposal, answering question, through scheduling, installation and follow up after the day of installation. From the receptionist to billing everyone was incredibly professional. The installer was extremely neat and even took time to receive and bring in packages for my wife. I highly recommend these guys. R. Bruce Harkness

I don't feel like you are taking advantage of disabled or elderly people. You try to find the best solution but for a reasonable price.

Durham, NC
Conferences

Wake Forest, NC
Promptness and communication

Wake Forest, NC
You guys did a great job from the time I first called to when Keith showed up at my dads house to show me what you had to offer. Keith gave me different quotes and Mia worked with me on the install date and even was able to improve the date a couple of days from her first estimate. The install team arrived on time and did a great job. Mike was able to charge the deposit on my dads credit card and work with him to take a personal check for the final payment. Great job and my dad now can leave the house that his illness had trapped him in.

Youngsville, NC
I had a wheelchair lift installed several years ago and recently purchased a Pride GoChair. The price was right and delivery and service was prompt. I am very satisfied with 101 Mobility.

Raleigh, NC
The young man, Lee I think, quickly determined the cause of the problem and fixed it. It now works fine. My negative is the steep $100 basic call price. I believe $50 would be more reasonable. The price he charged for the repair was reasonable.

Raleigh
Keith was very personable and listened to our needs. The ramp is very sturdy and I am very happy.

pittsboro, NC
101 Mobility offers quality products with courteous, professional service. I recommend this company without reservation.

Garner, NC

Durham, NC
It was installed quickly and everything works well.

Apex, NC
I appreciated having someone come to my house and assess the situation and offer options. Navigating mobility related products is new to our family, and I wasn’t sure where to begin. We were under a time constraint, which they were able to accommodate. Every employee that I spoke with or encountered was polite, professional and courteous.

Raleigh, NC
Customer service was fantastic and my client is very happy with her new power scooter.

Chapel Hill, NC
Quality products, professional friendly installer..

Raleigh, NC
The installation was timely and professional. The lift has given us peace of mind.

Raleigh, NC
Excellent customer service by staff and owner.

Franklinton, NC
Great service and great product!

Durham, NC
The tech guys were very competent and very nice and the lift works good.

Pittsboro, NC
The Stiltz Trio Classic, wheelchair capable, lift outperforms its advertised features, Sure it adds value to your house, but that's not why you should own one. It provides a level of safety, assurance, peace of mind, and a tireless helping hand that smaller lifts, and other stair climbers just aren't equipped to do. Not only people have transient or permanent disablities with stair climbing, so do their pets. Our dog hadn't climbed the stairs in months, and I had to lift his rear body while standing behind him, a very disconcerting a frankly dangerous thing. The first day we got the Stiltz, he walked in wagged his tail, went up and down, and now he thinks he owns it. What a relief. But my wife also has two hip replacements, and I have had A-fiib for twenty years, so this wasn't done on just on a whim. Now it carries the laundry up and down, suitcases, and other heavy loads that we just have no business struggling with anymore. The longer you own it, the more useful you will find it. 101 Mobility did a superb job with the installation and recommended a craftsman of a contractor to precisely frame, reinforce, and finish the floor opening for a precise, safe fit. In our experience both product and dealer/installer receive the highest recommendation.

Apex, NC
Prompt, courteous service and an effort to match the products to my budget

Durham, NC
My husband was taken by ambulance several times using the lift. Much better than our steep steps. I use it all the time as I have always gone out through the garage.

Cary, NC
The professionalism of the staff and the quality of the product. My wife’s quality of life has greatly improved since we installed the chair lift, and I am feel more confident that she will be OK when I leave home for work. I am glad I choose 101 Mobility.

Hillsborough, NC
I am now able to use the basement and it’s back yard access effortlessly—along with my senior dog!

Cary, NC
I like th ed fact that friends or fam I ly visi t I g now will be able to go upstairs where th ed bedrooms are l I acted wi t hou t assistance

Raleigh, NC
101 Mobility was phenomenal to work with in all aspects, including their personalized attention that ensured I could make my home safe for my mother. They were immediately responsive to a request for a home consultation, juggled in-house scheduling to accommodate an unreasonably quick installation requirement, and were prompt, efficient, and courteous when delivering and installing a stair lift in my home. I highly recommend 101 Mobility!

Durham, NC
very well built, constructed for my size, heavy, and my small wife. Fast install, very good instructions on operation. My wife broke her leg. Without this stair chair, she could not have come home. Company owner was very helpful, personable, and helped me make important decisions. The company rep visited my home. He was outstanding, polite and friendly. I now feel, I made a very wise decision. Safe, reliable, and top quality product. Rated excellent. I highly recommend anyone check this stair chair. I love ours.

Raleigh, NC
Quick to respond and treat you like family.

Cary, NC
The entire process was made easy. The employees are professional. The end product looks great! More than happy to use your services if the need arises in the future!

Mebane, NC
The personal service from Mike was so helpful and reassuring. Everyone I spoke to in the office was so nice and professional, and the young men who did the installation at my parent’s house were awesome. Everything very professional while still being personal; I highly recommend this Mobility 101 office. - Kelly W.

Greenville, NC
So far, very good. Time will tell as to reliability of Bruno stair lift and the field support for the unit. We were pleased with the professional manner in which the purchase, delivery, and installation were handled. We are satisfied in our own minds that the Bruno system is one of the top systems, even if it was priced higher than some of the others. Also, Keith and Josh handled the measurement, installation, and adjustment of the system in a excellent manner. It was obvious that they know the system well. None of the stair lifts are very attractive, regardless of brand, and many of the curved systems are just ugly. A homeowner often spends extra money on trim and other appearance items on their house, only, when time comes to install a stair lift, to hide all that behind unsightly fences. That having been said, the Bruno system is the least unattractive of the various available units, and we are are pleased with it. Not a perfect score however, as we were a bit surprised with the chatter the unit makes at certain transition points in its journey. Actually, you were not the lowest bidder for this installation, but we are glad that we paid the extra money to get it from your firm because of the great job you did overall. We don't believe the other bidder could have done the job as well as you did. Thanks.

Mebane, NC
YOUR CUSTOMER SERVICE AND QUICK RESPONSE TO MY NEEDS. YOU ALSO HELPED ME FIND A CARPENTER TO WIDEN MY STAIRS. I LOVE101 MOBILITY AND I KNOW OTHER CHAIR LIFT COMPANIES AS WELL. WE WON'T BAD MOUTH ANYONE HERE. ALL I WANT TO SAY IS THANK YOU VERY MUCH.

Raleigh, NC
I've only had my Bruno chair lift a week.and I'm thrilled to have it. 101Mobility has been great - always courteous, helpful and professional.

Durham, NC
We purchased a chair lift from 101 Mobility in April 2019 for my 92 year old Mother . She wanted to stay in the Home she had lived in for over 60 years, that had numerous steps. Everything from the sales agent arriving and explaining the products to us to the very, to the installation process was handled very professionally. We are very happy with 101 Mobility and will not hesitate to call on them again for additional products if necessary. Thank you 101 for making our experience a very good one ! The Vurnakes Family Durham , N.C.

Wilson, NC
Seem to have quality product, installation, and great customer service.

Durham, NC
The sooter is easy to use. The people are kind, helpfull and professional. Pricing is reasonable. It's all good.

Durham, NC
Josh was so knowledgeable and helpful

Wake Forest, NC
Great service on ordering and delivering. Chair was so helpful after my surgery! Would definitely use your company again!

Raleigh, NC
Quality work for reasonable prices.

Raleigh, NC
I like how it functions and how easy it is to operate it makes my life so much better 🙂

Cary, NC
From sales to installation everyone we dealt with was pleasant and did their job well. We really like the stair lift, it is everything we expected if not more. It looks good and works very well. Thank you

Knightdale, NC
EVERY THING I MEAN THAT TOO! GREAT PEOPLE AND SERVICE.MORE THEN COMPETITIVE PRICING. WE GAVE YOUR CARDS AND FLYERS TO DELLS BOTHER TO PUT ON VIEW AT CHURCH

Cary, NC
Our new ramp is just what we needed! The service was prompt and the workers were excellent! I highly recommend them!

Chapel Hill, NC
Excellent quality Timely service

Raleigh, NC
Josh did a good install on our stair lift. First quote was high but they negotiated to better price. Not sure why first quote was much higher. After I said I was going to look around all of a sudden quote dropped 2k. Just be aware of that.

Raleigh, NC
Very good company to deal with. From the knowledgeable and friendly sales lead to the competent and courteous installation technicians - 101 Mobility is a first class organization!

Youngsville, NC
Good products and services at a reasonable price.

Cary, NC
Very pleasant and professional. My mom's recliner lift chair was repaired quickly.

Holly Springs, NC
Personal service

Raleigh, NC
Always fast and efficient service. I've used your company at three different locations and we are very pleased with service so far

Pittsboro, NC
Team was swift with the installation. Did not have any issues with the equipment after installation. Overall the team done a great job!

Smithfield, NC
How quickly and efficiently you serviced our dumbwaiter. Your service folks were very informative and responded to our needs very quickly.

Durham, NC
I was very impressed with everyone I dealt with, and with how fast everything came together!

Fuquay Varina, NC
Installation tech was very nice and helpful. He made a suggestion that improved the finished product and returned to replace a part that did not fit right on the same day. The product is well designed and functional.

Durham, NC
Thank you for going above and beyond to get everything installed so quickly. Everyone pushed to get it done. And all the crew had great attitudes, very nice, very polite. Thanks again.

Raleigh, NC
Josh was very pleasant and polite. He worked efficiently and arrived on time

Raleigh, NC
Friendly and knowledgeable salesperson and installation technicians. We ran into a minor problem at installation that required extra time and a solution was offered on the spot at no extra cost. Stair chair functioning well so far.

RTP, NC
Service is professional and communication is excellent. Easy Team to work with. Thank you

Creedmore, NC
The young man that came to fix our lift chair was efficient, personable and he fixed the chair - That's it, happy ending...........Jim & Renee

Raleigh, NC
Every person was very friendly and helpful. We are very pleased with the finished product.

Durham, NC
Grea service!

Cary, NC
Friendliness and promptness and reasonable pricing.

Raleigh, NC
Scooter service was excellent

Raleigh, NC
Responded quickly and resolved our issue with great professionalism.

Yakima Wa, WA
Friendly people, reliability and pricing. Thank you!

Chapel Hill, NC
the service was on time, the product very reliable, and removal thorough, with replacement of railings that had to be removed for the ramp to be installed.

Wake Forest, NC
The lift chairs are WELL MADE and designed for comfort and easibility of operation. The customer service is OUTSTANDING!

Raleigh, NC
Excellent Customer Service!

Chapel Hill, NC
Ramp setup works very well. Appreciated custom configuration & flexibility in setting it up.

Knightdale, NC
Today was laura’s First day using her ramp. She loved it and the little rubber ramp in front door was a surprise...thank you for getting to it sooo quickly. She can now get in and out of her house❤️

Durham, NC
The technician that came out to our house was so friendly and knowledgeable. Because of his amazing personality we will surely use 101 Mobility again. Thank you so much!

Raleigh, NC
It has only been approximately a week since the stair lifts were installed. Everything seems to be just fine. The installers were very polite and finished as they said they would do in a timely manor. At this time I would recommend them for the proficiency of the company. However, the salesman that made the presentation of the lifts did not ever call back to see if I was pleased with the product before I called their office to order or follow thru after installation. As a company owner myself we always followed thru to make sure everything was to their satisfaction and to keep the relationship of customer to supplier going on. Also to recommend us for future sales. Customers were our salary and the core of our business.

Greenville, NC
The Orbit is great, so much better than the lift we were using!

Apex, NC
Great sales support, responsive, and competitive pricing.

Wake Forest, NC
Good quality

Durham, NC
Like that y'all quoted us what we paid and came to install it exactly when you said you'd be here. Sales consultant was very friendly and technicians were polite.

Raleigh, NC
Friendly, helpful staff. Wide product selection.

Raleigh, NC
The follow-up and response time was very good. The quality of work was very good. We plan to always use them in the future.

Roxboro, NC
Service and such an aid for the time needed. Employees I have met are extremely nice and professional and eager to help.

Durham, NC
Professional installers of quality equipment and devices

Raleigh, NC
Excellent service

Cary, NC
We're new to this, unit works well, we had a good salesman too, everyone seemed helpful, thanks again

Benson, NC
Mike Spears will take care of you!

Holly Springs, NC
Professional and responsive service provided

Wake Forest, NC
Easy mobility. Comfortable ride. Needs more basket space.

Wendell, NC
Customer service was really helpful and were very professional and kind.

Clayton, NC
This company stands behind their services and products, and respond quickly if there is ever a problem. They were very good at deciding which products would work out the best and where the best locations are for installations.

Cary, NC
It was put up in a timely manner. Ramps work great.

Raleigh, NC
We have been customers of 101 Mobility for many years, under both owners. We have always gotten someone to listen to us, brainstormed with us, and help within not just a reasonable time, but record time. They have met us in our garage, in a parking lot, and have helped us from Raleigh when we had a huge breakdown with our lift while in New Jersey 2 years ago. I cannot say enough about Mike Spears and his employees. There is something very special about people who provide services to the disabled and Mike and his Crew are the very best at it.

Nashville, NC
The first person sent out to gather measurements and information "Mike"' was great. The two men sent out to put it together worked hard and did a good job.

Raleigh, NC
Keith responded to my online inquiry immediately. He was prompt to schedule a visit to our home and was compassionate to our needs and knowledgable about the assistance we needed. He arranged rental and installation of our stair lift which happened on time with excellent performance by your technician. What a wonderful experience. Thank you all.

holly springs, NC
The people have been great.

Raleigh, NC
The process was pretty easy. I suppose everyone who needs your services needs them in a hurry! The only thing that would have made it easier would have been if I had known about your buyback policy on the ramp. I was costing lease vs. outright sale, but was worried about what to do with the ramp when we no longer need it. Your buyback/dismantlement policy was the clincher!

Cary, NC
Everything is as advertised.

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