101 Mobility NC Triangle Metro Reviews


Apex, NC
Fast installation and designed to fit my needs. I rely on 101mobility to help me take care of my disabled wife at home.

Garner, NC
Professionalim in all concerned in helping us to decide which product best fit our needs. The chairlift is of very good quality and glides very smoothly down the steps. I feel very safe while going up/down the flight of long steps.

Raleigh, NC
Sales rep was helpful and answered all my questions. Installer was on time and finished in a timely manner and was thorough in demonstrating how it operates and the safety features. Overall it feels sturdy moving up and down the stairs and my mother said she feels safe using it.

Clayton, NC
Arrived on time, performed work required in a prompt manner. Glad we chose 101 Mobility.

Hillsborough, NC
everything works well, very nice people.

Louisburg, NC
Very friendly staff and installers. Was a very smooth process all the way around.

Durham, NC
Timely, efficient, good installation and the product works.

Raleigh, NC
The product I purchased has operated very efficiently and I am very satisfied. Only one service call to replace batteries. The service was very satisfactory.

Raleigh, NC
Quality product . The customer service is awesome and was very helpful to us in a difficult situation.

Raleigh, NC
The chair lift is a godsend for my mother. My only complaint is that I wished I did this sooner. Thank you for your understanding of my situation and working me in with your other jobs so my mother could have the chair when she came home. The workmanship in the chair has come a LONG WAY since the 60s. The salesman that came to the house was very respectful and easy to talk to. Selecting a chair like this is hard on the family. We know time is getting short for our loved one and he showed a great deal of compassion. Also the man installing the chair was very efficient and helpful. He too was very concerned about our needs. Thank you! Great customer service and a great product.

Apex, NC
The availability of name brand products and super quick delivery for install. Their whole team from customer service to installers and estimators were professional and accommodating. I will use the them again when I move to a new home in a few years.

Cary, NC
Very professional, informative, courteous. Job well done and ON TIME!

Raleigh, NC
We had a great experience with Mike, Josh, & Mia at 101 Mobility in Raleigh. They were quick to respond to our inquiry, set up a site visit & quote, and answer all our questions. Good communication throughout, and they let us know about ways to lower our costs, and recommended a contractor to help prepare the space for the ramp to go. The installation went quickly & smoothly, and we have been very happy with the final product. It's made life a lot easier!

Willow Spring, NC

Apex, NC
The chair lift does everything it should do. Seems well made.

Fuquay Varina, NC
Made the whole process of installing a chair lift in our home seamless.

Cary, NC
Great service from start to finish! Mike, Keith, Mia, Joceline and Josh were very knowledgeable, helpful and patient to accommodate Dad’s visit with a new wheelchair in our house for Christmas. The ramp was solid and steady which put our minds at ease. The day was perfect in large part due to the modular ramp that we got installed from 101 Mobility! We will definitely recommend this local company in the future. Thank you Team!

Franklinton, NC
The installation crew were great and everything has worked perfectly!! Thanks again!!!

Cary, NC
Your service that allows us to rent the stairlift for temporary service at reasonable costs.

Zebulon, NC
Everyone was very professional and courteous. The stairlift is very well made and has brought much comfort and peace of mind to us. The unit is very quiet and easy to manage.

New Hill, NC
I love the ramp itself and the fact that I can rent it. I will hopefully only be wheelchair bound for a little while so I didn’t need to buy a permanent one ... The salesperson ( Keith) was friendly and knowledgeable. And the installer did a great job. Quick and efficient!

Morrisville, NC
Excellent work from everyone involved - THANK YOU! Initial contact, product description and presentation, in home consultation, follow up, pricing, installation - all exemplary. Well done and keep up the good work. One of the best overall purchase experiences in recent memory. Highly Recommended.

Reidsville, NC
Friendly. Informed. Answered my questions. Pricing

Wilson, NC
The quick installation and instance use of it. I like the handicap ramp very very much. I would recommend it to others

Apex, NC
My ramp was installed in a timely fashion and is very secure. Since I was out of town at the time, Staff were willing to wait for me to inspect before charging my credit card. I also like the ramp material and railings, which do not obstruct the view as much as a wooden ramp would.

Raleigh, NC
On time, very courteous and did a good job.

Franklinton, NC
The team met all my needs and the owner went above and beyond to help facilitate our urgent need. I never felt like I was just a number or a pita customer. Thanks to all and I wont hesitate to spread the word.

Durham, NC
You are always quick to respond to our concerns and provide excellent service.

Garner, NC
Lift helps me a great deal. Excellent service, both before and during installation.

Raleigh, NC
They are locally owned ease of accessible

Roxboro, NC
It does what it is meant to do safely and reliably

Raleigh, NC
We are happy with the product, the timely manner in which it was put in, and the training in how to use it.

APEX, NC
Thank you for the quick service.

Raleigh, NC
Sales Rep and office staff were very easy to deal with and very responsive to all our needs. Great job!

Creedmoor, NC
Sales team and service team was awesome! Product looks great and works great.

Holly Springs, NC
The install of the new chair lift went well. This install requires well trained technicians and the 2 mem did a terrific job. Thanks again 101 Mobility. Looking forward to many years of service. Mr Keith Warlock can you give me a call in the future. Thank you.

Wake Forest, NC
Every time we had to received this company's service it has been great, Thank you Mike

Apex, NC
Knowledgeable and professional. Stayed with the project until it was completed to our satisfaction. Courteous and prompt.

WakeForest, NC
Yes, we are very pleased with the ramp and rails that were installed this past Friday. The two men worked very hard and did a good job. They were very professional and we would recommend 101 to anyone needed rails, ramps, etc. Thanks for the excellent service.

Zebulon, NC
101 Mobility sales and service staff are absolutely fabulous! I would absolutely recommend them!!!

Durham, NC
The rep was amazing and products were perfect.

Raleigh, NC
Easy to work with, nice people, willing to help with a fast installation.

Chapel Hill, NC
The Salesman was totally patient with me and answered all my questions. The chairlift was installed on time and I was given thorough instructions as to its use. We had a small glitch in the chair and I called to have it fixed. Even though the chair still working, they were at my house the same day. I recommend 101 Mobility to everyone who when I talk about it. All are surprised that it is rented. That doesn’t seem to be common knowledge.

Four Oaks, NC
great customer service

Cary, NC
I appreciated how friendly everybody was and how easily the product was installed. I would recommend 101 Mobility to anybody who is interested in a stair lift.

Raleigh, NC
The lift we got from 101 Mobility has made it possible for me to get my wife up and down the steps to leave the house. It work as advertised and is affordable. The process was simple.

Holly Springs, NC
101 Mobility was a pleasure to work with, very professional, great communication and knowledgeable about their products. Highly recommend.

Raleigh, NC

Cary, NC
The customer service, from the initial phone call, through the installation, was absolutely outstanding. It's nice to deal with a locally owned company, rather than with some toll free phone number halfway across the country. I feel like everyone at 101 Mobility cared about providing me with the absolutely best service possible.

Youngsville, NC
Your service provider arrived on time and worked efficiently and quickly to do what we asked.

Elm City, NC
Ramp install went quickly and works well. The installer said they were going to come back and install another rail on my porch because of a safety issue, but has not yet.

Raleigh, NC
Everyone is very friendly and helpful. They are extremely professional in the work they do and try to make appointments as soon as possible for you.

Cary, NC

Creedmoor, NC
Customer service and quality of product.

Greenville, NC
Good product. Excellent installation. Excellent demo after the install.

Cary, NC
Service tech is knowledgeable and friendly. Appointments are easy to make and the service is great.

Raleigh, NC
Great customer service!

Wendell, NC
Service people were great

Durham, NC
Easy to communicate with and gave a fair price on installation.

Hillsborough, NC
Great people and products.

Raleigh, NC
Have the stairlift for over 2 years. It has really been a blessing vin helping both bof us in getting to the second floor. The only issue with the unit is recurring issues with the sweat loosening some and moving back and forth. This causes difficulty in slipping on seat. Other than that we really enjoy the unit.

Swansboro, NC
Excellent chairlift an excellent service

Apex, NC
Everything went great; the guys were on time, knew their craft and very friendly and informative! I would highly recommend 101 Mobility to anyone looking for the best chair lift made, from a local company that stands behind everything they do!

Raleigh, NC
Instillation was quick

Clarksville, VA
Excellent product; great installation; great customer service

Cary, NC
Everyone I've talked to or dealt with have been very nice and helpful.

Garner, NC
They are very responsive. Rental version of the stairlift was in great condition.

Creedmoor, NC
Quick turnaround time when I said I wanted it installed. Only think about install that I was unhappy with is they use some broken pavers and set some very un-level and there are some ruff places on end of rail next to end of ramp.

Holly Springs, NC
Service was prompt and courteous.

Raleigh, NC
Knowledgeable salesman, did exactly what they promised, quality product.

Mebane, NC
Great sales and installation. Easy to work with!

Chapel Hill, NC
I think the technician who installed my lift did an amazing job.I would tell anyone that is looking to have one put in about your company 101Mobility. It is really serving it's purpose.

Raleigh, NC
The fact that there is a company that offers temporary solutions for those who do not need to purchase.

Apex, NC
Easy to operate.

Angier, NC
All of the staff was very polite and available for questions and answers. The ability to rent month to month at a great rate was our main reason for picking 101 mobility. I highly recommend them.

Raleigh, NC
All employees are truly engaged with the needs of their customers. Knowledgeable staff, and the Bruno stair lift is a great product.

Raleigh, NC
Very fast response to my initial inquiry, great communications, delivered products in a short time frame.

Raleigh, NC
You were very responsive to our needs. Keith went above and beyond to help us and make sure we were set up with the equipment we needed. Lee came out on a Friday afternoon to repair a problematic battery. I really appreciate that kind of customer service.

Apex, NC
Installation techs were great and they came to my house so I didn't have to go across town for the installation. Owner was great to work with.

Morrisville, NC
Still need to hear back about the remaining work needed on my tas 1850. I am satisfied completely with your products and service. In my case as my truck is my only means of transportation, a quicker response is always needed. Thanks, Danny

Cary, NC
the chair is very comfortable and the best thing we like is that it charges anywhere on the railing. and doesn't beep. Thanks so much

Raleigh, NC
Stair lift from Bruno

Chapel Hill, NC
Keith was informative and patient with me and installation of the stairlift was a breeze.

Raleigh, NC
Prompt service, and it takes care of our needs to accommodate access for family members.

Clayton, NC
We were impressed with the quick response to our request to the availability and installation of the temporary wheelchair ramp. The representative, Keith Warlick, was very prompt and knowable of the product. Thanks, 101 Mobility.

Cary, NC
We have had the product for 6 years and it is stilll going strong. The remotes could be more sturdy and longer lasting

Chapel Hill, NC
From my first phone call to 101 Mobility to installation was five days. I am very happy with the stairlift - a Bruno stairlift. We had a repair issue a few days after installation where a tech needed to come out. They came out promptly and fixed the problem and we have now had the stairlift for three weeks and it has worked perfectly, and we are very, very glad to have it. Most days we use it only twice a day, down and up, but we could not use the upstairs bedroom without it. So far, so good!!

Durham, NC
The salesman and installers were knowledgeable, responsive, kind, and empathetic to people with mobility issues. Just terrific and helpful. The products are great so far.The schedualer and person who did the invoices needs improvement.

Durham, NC
Very responsive and good communication.

Cary, NC
Knowledge of products and disabilities, and friendly and reliable technicians. Definitely has the customer in mind! Would highly recommend them

Apex, NC
Professional. Courteous. On time

Zebulon, NC
The chair lift that I purchased is just what I needed for my situation. It is quite and very easy to operate. The installation time and making sure I was comfortable with the controls and knowing how to operate the chair lift was right on schedule. They are friendly, knowledgeable and care about your needs. I would highly recommend 101 MOBILITY to my family and friends.

Wake Forest, NC
Friendly and efficient staff

Smithfield, NC
Your services were great, and the only criticism I would have is that we were told you would be here one day, and we did not hear from you when no-one showed up. If you called any of us, I am unaware, but your work is very good and we very much appreciate it.

Cary, NC
High quality. Always on time.

Durham, NC
Very accomdating and professional. Mia, lee and Mike gave me excellent service. They took time to make sure that I understood what was needed to fix my problem. Such uncommon service is rare today.

Garner, NC
Repairman was prompt and professional. Quickly had the issue fixed.

Cary, NC
Every aspect of your operation, from quoting to installation was excellent. Everyone we talked to or came to the house were very polite and professional. They were always on time, and installation was very quick. The team opened a slot on your schedule to have the ramp installed when our person that would need the ramp came home. Your ramp is sturdy and well designed. Thanks to the whole team!

Wake Forest, NC
Very prompt response when calling or needing service. Service techs very knowledgeable about the product and respectful during visits. I feel I can trust the representatives and service techs that the service provided is quality focused. Appreciate they way they go above and beyond to make sure everything is addressed.

Garner, NC
Sturdy ramp that has served my son well. The staff erected the ramp with efficiency and respect for my son and his disability.

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