101 Mobility North Highlands Reviews


Rodeo, CA
Everyone is friendly. Problem that arose when lift was put in didn't bother the gentleman installing it one bit. He just made a call & waited for another seat to be delivered. The new seat was delivered installed & lift ready to go by the time he was ready to go. No mess to clean up after he left either. Unfortunately my husband has been unable to use it yet. But I'm sure we'll call you again when were ready to do the front stairs lift. Thank you from the bottom of our hearts. Robin & Bryan

Union City, CA
My son, Kevin, and I are very pleased with the ramp your company recently installed at my home. The work was done professionally and as quickly as we wanted it. A few finish up items were also taken care of in a timely manner. [FIRST NAME REMOVED]

Paradise, CA
Installer was excellent. Took all day. Clean. Taught us how to use it.

Carmichael, CA
ELI VICTORIA AND PAUL

Sacramento, CA
My better half needed this product and recently mentioned that why did it take so long to decide to install the lift. Helps immensely.

Placerville, CA
Extremely pleased with the professionalism of everyone I dealt with. Paul and Victoria answered all the questions I had which really relieved any anxiety I had about stairlifts. For the installation I received a call when they were going to arrive at my home. The installer, Zac, was very helpful in explaining the use of the stairlift and even provided me some tips on the operation of the stairlift. I was really impressed that Zac vacuumed the area outside my home where he had cut some materials for the track. Overall, this was a pleasant experience completed in a minimal amount of time. I could not have expected more from this group of professionals. I can truly say I'm very pleased. THANK YOU 101 Mobility for a great job done.

Rio Linda, CA
I appreciate the help in making my home a little safer. It was nice to see Eli again and he could see how well the ramp held up over the last few years. He did a great job installing the new steps and it's much easier for me now. Thank you.

South Lake Tahoe, CA
This is why I don’t do surveys

Rancho Cordova, CA
You were on time and the installer was attentive and courteous. The office staff were excellent and everyone there was mindful of our needs.

North Highlands, CA
looks great great craftmenship needs some miner ajustments they come back and took care of it

San Francisco, CA
please make sue the installation schedule be accurate and don't want to be rescheduled.

Auburn, CA
Zack did a very good job. Your company are efficient.

Union City, CA
Choosing 101 Mobility to install the Bruno Elite stair lift chair was the best decision for us. The whole team was easy to talk to, communicating thoroughly throughout the process and they executed well from start to finish. We are so happy with the product and service we received. Special thanks to Zach who installed the system. He did a great job and even took the time to disinfect the installed product before he left.

Galt, CA
The customer service.

Roseville, CA
Everything went well.

Sacramento, CA
Jason was an exceptional installer. He was very knowledgeable and went above and beyond on the installation of our stairlift unit.

Sacramento, CA
Prompt response from Robert to my phone query about ramp rentals and all questions answered; received introductory information via email. Paul arrived for the estimate as scheduled and explained installation and services, answering all my questions. Received email scheduling ramp installation for 3pm, however Justin called that morning indicating he was running a little late for the 9am appointment. While we had planned on 3pm, installing in the morning wasn’t a problem for us.

Roseville, CA
Paul was very knowledgeable and explained our stairlift options. Victoria gave us excellent timeline information and kept our invoices up to date. The installers were professional and responded positively to our suggestions. We are delighted with our stairlift and very pleased with 101Mobility.

Elk Grove, CA
the guy who did the install was great.

Rocklin, CA
After climbing 26 stairs from our garage to the living quarters of our home for ten years we are very happy to say a big THANK YOU to 101 Mobility. They are all professional, friendly, and quick to help with your needs. Our new chair is wonderful relief for my health needs and is so great for carrying up heavy grocery bags. I would definitely recommend them for their professional services. Judy

San Leandro, CA
We appreciated getting a ramp ASAP when our need was greatest. We probably shouldn't have purchased it, because we only used it for 3 months. Nevertheless, we have it if we ever need a ramp again. It's a very quality product. Thanks for your professionalism and friendliness. [NAME REMOVED]

Ukiah, CA
Products are exactly as presented. Install wad smooth. Very pleased

Sacramento, CA
I liked the service people that installed my chair lift the best. Even though it wound up being pretty close to the wall, they came up with a way to fix it and make it work. Really super nice guys and very professional. I highly recommend this outfit if you need a stair lift.

El Cerrito, CA
Flexible working with me to get to a solution that worked. Installer Rusty and Victoria in the office were great!! Thanks.

Alta, CA
They were on time. The work was done quickly also he told what to do to keep it working

Carmichael, CA
Product seems well made and was delivered on time. The persons who installed the ramp were very professional and and answered all of our questions regarding the installation.

Placerville, CA
We greatly appreciate receiving our lift a day early. It meets our needs in getting down the stairs that we have.

Sacramento, CA
During the in-home visit, the needs of my household were listened to an acknowledged. Victoria was very efficient in making sure payment was processed and providing an estimate of the delivery time on the day the ramps were scheduled. The two gentlemen who delivered the ramps were patient and showed me how to take care of the ramps appropriately when they needed to be stored. Will keep 101 Mobility in mind for future needs.

Mountain View, CA
Responsive. Installer was professional, courteous and respectful.

Sacramento, CA
The mobility chair is great

Lincoln, CA
I like the service. They do a very good job. They are professional and very thorough. I rely on my equipment from them working, and they make sure it does.

Lodi, CA
Our chair has worked perfectly for more than a year.

Courtland, CA
I received what I needed in a timely manner. The staff was professional and responsive. I appreciated the great referral for additional preliminary work my home needed for my wheelchair lift. The cost of the project was affordable and fair.

Colfax, CA
Friendly customer service, quality workmanship and followup contact.

Clarksburg, CA
Fast delivery

Sacramento, CA
They work and are reliable and if I have a problem your service is also reliable, which I appreciate. I’m glad I chose 101 Mobility. 👍 Liz Petersen

Patterson, CA
Well built, quiet, simple to use.

Novato, CA
I am in wheelchair because of MS LOVE my portable lift, use it everyday Mariam

Granite Bay, CA
Excellent product, responsive and capable service staff.

Nevada City, CA
The ramp we had put in our backyard is perfect and will serve perfectly for what we need. The work was done effeciently and expertly in a very short amount of time...we're very happy with the results!

Rancho Cordova, CA
professional, and equipment is sold and looks good

Linden, CA
I like that the chair lift we ordered was installed in a timely manner. We were very impressed with the install. Their estimate of time needed to finish was excellent. We have been using the chair for nearly a year and never a single problem. My husband has since passed on, but I actually need the chair for myself and It is a blessing. I just had the first yearly maintenance check, and once again , the work was done quickly and efficiently. Thank you for such great service.

Carmichael, CA
Quickly responding to any request of inquiry but I provide. I’m really impressed with my helper your organization. Absolutely terrific!

Concow, CA
Mobility 101 promptly and professionally installed wheelchair ramps at my home on 04/23/2020. The quality of the the products and attention to detail is outstanding. The installer arrived on time and completed the job efficiently. I highly recommend Mobility 101.

Berkeley, CA
Installation of our Elan stairlift was done in a timely manner. The unit functions fine. No problems to date. Nice job by Eli who installed it.

Stockton
Quality service and product I love my chair lift. I was afraid l wasn’t going to llke the way it will look It actually looks better than I expected.

Markleeville, CA
Answered all of our questions. Good advice. Great customer service and a quick and professional install.

Lincoln, CA
Reliable and works Great!!

Citrus Heights, CA
You carried and installed the exact product I was looking for. Robert was great on the sales side. Installation was done at my home and am very pleased with the work done. Eli showed me how to properly use the lift including what to and what not to do.

Hayward, CA
The staff was super professional and really went out of their way to install a ramp for my father before he was discharged from the hospital. The process was smooth and I am truly grateful!

Oroville, CA
Bruno chair lifts on the market. 101 Mobility has great customer service.

Roseville, CA
Products works fine and service was great

Fair Oaks, CA
Super professional from start to finish. Upon installation, Eli explained and demonstrated exactly how the lift chair works and how all the gizmo’s work. My 99 year old mother got right on the chair with no hesitation. We should have done this sooner. Thank you!

Carmichael, CA
Very professional. When they found a problem they got it fixed. Everyone we met was very personable.

Gustine, CA
The stairstep works great. The one year service showed not wear and tear and the technician was professional and complete doing the maintenance. Our payment differences were handled nicely. The ladies who set up the appointments were very accommodating and thorough.

Redding, CA
101 Mobility has EXCELLENT customer service! They go out of their way to answer every question and ensure customer satisfaction. The person using the stair chair lift had a physical problem with transferring and the owner and his staff worked with us until we all had it all figured out. This company is absolutely dedicated to helping people overcome their mobility problems. They are NOT just sales people - they really care! Special thanks to Paul the owner, Rob who helped with the installation details and a special and grateful thanks to Danni who's customer service should be the poster child for "customer service"!! Her care and concern and prompt answers to our questions from our phone calls was amazing! I had talked with another stair chair lift company that does a lot of advertising, but they are JUST sales people from a big company- just pressure sales! You will like the folks at 101 Mobility. Cheryl Smith Northern California

Folsom, CA
I am very pleased with my Bruno stairlift! 101 Mobility staff are very professional, friendly and efficient. The expert installer did an excellent job, and I am so glad I have it in place. I would highly recommend this company!

Granite Bay, CA
Every thing was done right the first time

Roseville, CA
Very prompt service

Shingle Springs, CA
Very professional people, knowledgeable about products, delivered and installed a day early. Highly recommend 👍🏽

Pine Grove, CA
Everything went perfect.

Jackson, CA
Thank you for your professionalism. The Service techs where very knowledgeable. All areas of service from the 1st phone call to the end of the job was great.

Elk Grove, CA
Everything was fine. The cost seemed high but the product was well worth it once it arrived. It seemed to take a long time, well over the three weeks I had anticipated it. Would reccomend it.

Sacramento, CA
Very prompt response and willingness to install with very little notice.

Roseville, CA
Reliability and reliable product support.

Discovery Bay, CA
The installers were very professional. So glad I had this done as it sure makes life easier. I absolutely love my stairlift!

Placerville, CA
Great service and very responsive to our needs. We’ll call Mobility 101 whenever we need their services.

Penn Valley, CA
Responsive and reliable.

Sacramento, CA
i am very pleased with the service and product you provided, Rob was very helpful on the phone providing me with all the information,Rusty did an excellent job installing the ramp, He even got some rocks to keep the ramp from wobbling,Iwould definitely use you again and will recommend you to my friends, Pat Campbell

Rio Linda, CA
On time and done professional. Finished in 1day. Very pleased with the results 👍

Fair Oaks, CA
Friendly, fast service

Carmichael, CA
Excellent customer service from Victoria and Rob. Great experience.

San Francisco, CA
Technician was a good troubleshooter and fixed our problem.

Sacramento, CA
One of your staff made an error and compensated me for it, which I appreciated. Staff was friendly and helpful.

Elk Grove, CA
PROFESSIONAL! 101 Mobility handles its business professionally from start to finish. The owner of the company handled the analysis and created the plan to install a chair lift. The install of the chair lift took about 5 hours and the two installers were excellent. (They were really good guys and pleasant to work with). We haven't had any issues since the install last week, so it's too soon to remark on service. But, I am confident 101 Mobility Service will be just as professional and performance oriented.

Rancho Murieta, CA
Very easy to use and looks good. Does the job its supposed to do.

Sacramento, CA
PROMPT AND THOROUGH SERVICE. Rep arrived same day (due to a cancellation but still, nice!!!) as my inquiry. My tenant was super impressed by Rusty’s work - the chair lift looks and works like new again - bought it less than 2 years ago. Service labor was not under warranty but parts were. I appreciate the nice attitude from Victoria at the office as well! J. Caldwell

Sacramento, CA
Excellent customer service Flexible Responsive to emergency situation Patient with late payment

Lincoln, CA
Honest and professional service-very happy!

Davis, CA
Responsive reliable service and quality affordable products. Good customer, accommodating a late change in my order was much appreciated. Thank you!

Sacramento, CA
The stand transfer machine worked out perfectly! We go to CA several times a year and needed to rent a machine for the trip. Very helpful people!

Sacramento, CA
The ramps look great. Installation was done carefully and professionally. They are sturdy and seamlessly transition from the ground and our doorways. Very happy with the final result.

Redding, CA
your tech knew his stuff and had us up and running in no time, great guy!

Roseville, CA
You were very flexible and worked to meet the needs we had.

San Francisco, CA
Working with 101 Mobility was simple and speedy. Stair chair installation was quick and celan, and installer was pleasant and professional.

Rancho Murieta, CA
Quick response on initial evaluation, and installer (Eli) was professional, friendly, efficient

Sacramento, CA
Great fast customer service on the products needed for my father to safely ambulate his home.

Hayward, CA
The installer was a very professional and knowledgeable individual. The installation was done and I am very happy with the chair Thank you

Linden, CA
We have only had the stair lift for a short time, but it has already proven to be a great help in getting up and down the stairs. It was installed within the time frame quoted, which was very impressive. A quality unit and not at all noisy like I thought it would be We were pleased dealing with such a pleasant, yet professional , company. Thank You so much.

El Dorado Hills, CA
I was very happy with the service and the elevator. The installers were the most unobtrusive contractors I have ever had. My recommendation to anyone buying an elevator is don't wait until it is too late. My husband took a sudden turn for the worse and was never able to use it. But, I went ahead with the install because it meant I would be able to stay in our 3 story house longer. I would also recommend 101 Mobility.

Sacramento, CA
Great customer service

Rocklin, CA
Well, there is tghis family connection. So I will always find your products superrior to any competitor.

Lodi, CA
Install went well. Technician was experienced and professional.

Citrus Heights, CA
Everything went very well and my mom uses the chair all the time. Rusty was great and installed it really fast and gave me some good advise.

Hayward, CA
Bruno is the best chairlift we’ve seen in comparison to others

Auburn, CA
Ramp working so well and many people comment on where they can get one... I tell them 101 Mobility!!

Nevada City, CA
One word describes 101 Mobility. It's service! After you choose your stairlift, they keep you informed as to how your project is progressing, when their installers will arrive, what time they will arrive and telephone you the day before and the day of installation to let you know they will be at your home at the prearranged time. They make every effort to construct the stairlift exactly the way you want it. We have purchased two stairlifts from 101 Mobility and couldn't be more satisfied. Their installers, Eli, Rusty, and Justin are more than happy to answer all the questions you may have and are the most personable young men I have had the pleasure of meeting in some time. Better yet, I felt entirely safe having them in my home. Their installation work was done expertly and efficiently. 101 Mobility is definitely the company to choose if you are considering purchasing a stairlift! [FIRST NAME REMOVED] K. [LAST NAME REMOVED]

Sacramento, CA
It's been an amazing tool for my home. I've regained the freedom to go to my entire home without the assistance of others. Thank you 101 Mobility!

South Lake, CA
It would be very useful if the Bruno stair lift included indicator lights to show which safety switches are tripped.

Richmond, CA
When service is needed, prompt solution and service is provided by nice people.

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