101 Mobility North Highlands Reviews


Sacramento, CA
Very prompt response and willingness to install with very little notice.

Roseville, CA
Reliability and reliable product support.

Discovery Bay, CA
The installers were very professional. So glad I had this done as it sure makes life easier. I absolutely love my stairlift!

Sacramento, CA
Paul personally assessed our needs very quickly after my first internet contact and they’re callback. He communicated when he needed to adjust appointment time, and still came the same day. Paul came prepared, photographed our stairs, measuring and consulting us recommended product options. He was informative and not pushy. We selected the Bruno Elite and Victoria emailed within a few days that they had a shipping date to receive it. She asked if we approved an install date the day after it was arriving at 101 Mobility. YES! Eli called the morning of install and asked if he could start an hour early. YES! We had many grandchildren and family visiting that day and Eli worked unobtrusively, allowing passage when needed. Within a few hours we have a great stairlift that has already made an amazing difference for us. 101 Mobility completed the install only 12 days after my first contact. Thanks so much. Monte NOTE. PLEASE ONLY SHARE MY FIRST NAME if you use this review.

Placerville, CA
Great service and very responsive to our needs. We’ll call Mobility 101 whenever we need their services.

Penn Valley, CA
Responsive and reliable.

Sacramento, CA
i am very pleased with the service and product you provided, Rob was very helpful on the phone providing me with all the information,Rusty did an excellent job installing the ramp, He even got some rocks to keep the ramp from wobbling,Iwould definitely use you again and will recommend you to my friends, Pat Campbell

Rio Linda, CA
On time and done professional. Finished in 1day. Very pleased with the results 👍

Fair Oaks, CA
Friendly, fast service

Carmichael, CA
Excellent customer service from Victoria and Rob. Great experience.

San Francisco, CA
Technician was a good troubleshooter and fixed our problem.

Sacramento, CA
One of your staff made an error and compensated me for it, which I appreciated. Staff was friendly and helpful.

Elk Grove, CA
PROFESSIONAL! 101 Mobility handles its business professionally from start to finish. The owner of the company handled the analysis and created the plan to install a chair lift. The install of the chair lift took about 5 hours and the two installers were excellent. (They were really good guys and pleasant to work with). We haven't had any issues since the install last week, so it's too soon to remark on service. But, I am confident 101 Mobility Service will be just as professional and performance oriented.

Rancho Murieta, CA
Very easy to use and looks good. Does the job its supposed to do.

Sacramento, CA
PROMPT AND THOROUGH SERVICE. Rep arrived same day (due to a cancellation but still, nice!!!) as my inquiry. My tenant was super impressed by Rusty’s work - the chair lift looks and works like new again - bought it less than 2 years ago. Service labor was not under warranty but parts were. I appreciate the nice attitude from Victoria at the office as well! J. Caldwell

Sacramento, CA
Excellent customer service Flexible Responsive to emergency situation Patient with late payment

Lincoln, CA
Honest and professional service-very happy!

Davis, CA
Responsive reliable service and quality affordable products. Good customer, accommodating a late change in my order was much appreciated. Thank you!

Sacramento, CA
The stand transfer machine worked out perfectly! We go to CA several times a year and needed to rent a machine for the trip. Very helpful people!

Sacramento, CA
The ramps look great. Installation was done carefully and professionally. They are sturdy and seamlessly transition from the ground and our doorways. Very happy with the final result.

Redding, CA
your tech knew his stuff and had us up and running in no time, great guy!

Roseville, CA
You were very flexible and worked to meet the needs we had.

San Francisco, CA
Working with 101 Mobility was simple and speedy. Stair chair installation was quick and celan, and installer was pleasant and professional.

Rancho Murieta, CA
Quick response on initial evaluation, and installer (Eli) was professional, friendly, efficient

Sacramento, CA
Great fast customer service on the products needed for my father to safely ambulate his home.

Hayward, CA
The installer was a very professional and knowledgeable individual. The installation was done and I am very happy with the chair Thank you

Linden, CA
We have only had the stair lift for a short time, but it has already proven to be a great help in getting up and down the stairs. It was installed within the time frame quoted, which was very impressive. A quality unit and not at all noisy like I thought it would be We were pleased dealing with such a pleasant, yet professional , company. Thank You so much.

El Dorado Hills, CA
I was very happy with the service and the elevator. The installers were the most unobtrusive contractors I have ever had. My recommendation to anyone buying an elevator is don't wait until it is too late. My husband took a sudden turn for the worse and was never able to use it. But, I went ahead with the install because it meant I would be able to stay in our 3 story house longer. I would also recommend 101 Mobility.

Sacramento, CA
Great customer service

Rocklin, CA
Well, there is tghis family connection. So I will always find your products superrior to any competitor.

Lodi, CA
Install went well. Technician was experienced and professional.

Citrus Heights, CA
Everything went very well and my mom uses the chair all the time. Rusty was great and installed it really fast and gave me some good advise.

Hayward, CA
Bruno is the best chairlift we’ve seen in comparison to others

Auburn, CA
Ramp working so well and many people comment on where they can get one... I tell them 101 Mobility!!

Nevada City, CA
One word describes 101 Mobility. It's service! After you choose your stairlift, they keep you informed as to how your project is progressing, when their installers will arrive, what time they will arrive and telephone you the day before and the day of installation to let you know they will be at your home at the prearranged time. They make every effort to construct the stairlift exactly the way you want it. We have purchased two stairlifts from 101 Mobility and couldn't be more satisfied. Their installers, Eli, Rusty, and Justin are more than happy to answer all the questions you may have and are the most personable young men I have had the pleasure of meeting in some time. Better yet, I felt entirely safe having them in my home. Their installation work was done expertly and efficiently. 101 Mobility is definitely the company to choose if you are considering purchasing a stairlift! [FIRST NAME REMOVED] K. [LAST NAME REMOVED]

Sacramento, CA
It's been an amazing tool for my home. I've regained the freedom to go to my entire home without the assistance of others. Thank you 101 Mobility!

South Lake, CA
It would be very useful if the Bruno stair lift included indicator lights to show which safety switches are tripped.

Richmond, CA
When service is needed, prompt solution and service is provided by nice people.

Saramento, CA
I like how well the stair lift operates and have recommended you to a number of people. Anna Rita Neuman

Sacramento, CA
The tech was on time and very professional

Sacramento, CA
They are ALWAYS on time; very, FAST!

Placerville, CA
Excellent options available.

Stockton, CA
The installers where terrific. They worked efficiently and quickly and explained everything. The entire process from selection to installation as been done professionally and to our satisfaction.

Davis, CA
Very nice ramp. Quick turnaround after we ordered it and the installer was very pleasant and knowledgeable.

chico, CA
Quick everything worked as promised and the technition

gustine, CA
The professional performance of the whole company while meeting our needs.

el dorado hills, CA
Ramp meets or needs.

Granite Bay, CA
The chair turned out to be as expected. I am pleased to have it. The men who installed it were very efficient and careful.

Carmichael, CA
Friendly, convenient, services were more than I expected. In a time of need, they had my back. I have been telling everyone how great service was.

Carmichael, CA
We were in a very difficult situation and needed help very quickly on a Saturday. 101Mobility went above and beyond, in my opinion, to provide excellent customer service and help us get my mom the help she needed. I cannot recommend them highly enough. Have already told several people about their quality product and outstanding customer service. Thank you!

Shingle Springs, CA
The office staff were polite and friendly, the salesman was on time and knowledgeable on his products and the installer was on time and willing to make sure we understood the equipment. Over all it was a great experience working with 101 Mobility!

vacaville, CA
Easy to use and it was a very simple installation.

Placerville, CA
Although we've only had the stair lift for a few days, it seems like a quality product. The installer (Rusty) said he'd been doing this job for only 4 months but he seemed to know his craft and was very personable and courteous.

Placerville, CA
It is so nice that it’s stable and fits and great service!!

Folsom, CA
Great products and superior service.

Sacramento, CA
The staff is extremely helpful. Eli will do the installation and he is very accurate. Victoria is in the office and will take care of the business side of things. I am so confident in the work being done on my Bruno Chariot. I highly recommend them and share their info with people I meet that ask questions about mobility products.

San Francisco, CA
Friendly efficient service

Jackson, CA
Willing to move schedule to accommodate customers, professional install.

Sacramento, CA
Stairlift is great! Rusty was too.

West sacramento, CA
Competitive pricing and responsive staff and careful installers.

El Dorado Hills, CA
I like your people who performed the work. Also I liked the quality of the stairlift. It works great for my wife and I am thankful to you.

Newcastle,, CA
Excellent job of drawing up a plan for placement of hand holds & stability pole. The installer was absolutely wonderful. Carefully checking me on location. Very friendly & a very hard worker

Granite Bay, CA
Ramp was installed the same day as estimate. Thank you.

Auburn, CA
quick friendly install, I have recommended to a friend already

Colfax, CA
Very quick to respond with solutions and install! Everyone we spoke with on the phone and in person was personal and professional. Products are working great and we are very happy with our overall experience.

Sacramento, CA
You were very professional and completed the Job without any issues and timely. We did ask that you send is the brackets for hanging the 2 remotes on the walls at top and bottom of the stairs. We have yet to receive them. Please check on this item for us. Thank you. Ti.

Sacramento, CA
Excellent customer service with knowledgable and cost effective ideas. We has a chair lift installed in our 1920's home that we thought would be impossible. The unit looks great and works perfectly!! Thank you SO MUCH!!

Roseville, CA
Excellent receptionist who kindly answered all my questions when I called. Made an appointment and sent out honest and professional technicians. Thank you.

Pacifica, CA
Did NOT recieve a User's Manual or Emergency Hand CRANK

Elk Grove, CA
Product and service were exceptional.

Sacramento, CA
Spoke with Paul on a Saturday, had the quote first thing Monday morning. Drove to shop, staff was very professional and friendly. Had the product ready, knew all about our order. Have already referred people to you.

Woodland, CA
Very professional and knowledgeable staff. They were accurate and punctual.

Carmichael, CA
Ramp is great. Installer was courteous and professional did a great job.

The installer was awesome. When he discovered our suitcase ramp was the wrong size he went back to the office and brought the right one on his way home. This was after he installed the first ramp. He was so nice.

Sacramento, CA
Needed a ramp quickly when my wife fractured her ankle. Staff came in on a Saturday morning and made sure I got the right equipment at a reasonable price. Avoided a whole weekend of rough and dangerous attempts to move around. Good, conciencious extra effort which is sometimes hard to find today.

Fairfield, CA
My entire experience, from my initial call for information, to consultation, to the expeditious installation, was Excellent! Everyone I spoke with was genuinely concerned, with helping me resolve my issues, and concerns. Courteous, knowledgeable, professional service, is what you will receive with this company. Installation was professionally done, in a very timely manner, with minimal disruption. They had the equipment I required, in their inventory, which I’m sure facilitated, the expeditious installation. I just can’t say enough about this highly skilled, professional organization.

Sacramento, CA
portability of ramps

Placerville, CA
The stair lift is made in the USA, which is important to us. We received prompt and professional service, always on time.

Pioneer, CA
Everyone was very helpful and nice. there was no pressure to buy.Everything was explained very well. really a great experience from the sales to the installment.

San Francisco, CA
Ramon Was nothing short of a fountain of information After 20 yrs of experience. Very professional And we’ll always give you the right decision Making when you are in a tight spot, for installation Especially when your spending $$$. I had done my homework several year prior and Mobility team Is very friendly and will awnser all your concerns. No where else to look . Jacques

Woodland, CA
Prompt service, great installation, professional staff, great pricing. The sales representative wasn't pushy or rushed. He explained everything and let me decide. All staff was knowledgeable about the products. Installer was on time, professional and cleaned after himself. He also made sure I had all the information needed for operation and future questions.

Magalia, CA

Sacramento, CA
You gave me and my family our Mobility back life changes limited our ability to use or stairs and we desperately needed a wheel chair ramp just to get out of the house for medical appointments thanks to 101 mobility we can now enjoy each day that God give us on the wake up list. Thank you 101 for extending my independence a little longer. Another happy family

Lodi, CA
great customer service and response time.

Redding, CA
Great correspondence

Sacramento, CA
I called on Martin Luther Kings Birthday which happens to be observed as a holiday by a lot of businesses but they answered & came out that same day to give me a quote. At first they said it would be a week before they could come out to install the ramp but if I was willing to pay a little more that they could arrange to install it on Saturday. I told them that would be just fine. I received a call later saying that they had a cancellation on Thursday & I told them that would be great because the rehabilitation hospital would not release my husband until the ramp was in. On Tuesday 101 Mobility called me & said they could come on Wednesday which of course was great news for me. They got a late start that afternoon but the 2 installers stayed until 12:45am to get as much done as possible. They were back the next morning while I was picking up my husband from the hospital to finish the job. I am so very happy with their work & most of all their work ethic. They stayed that late because they knew what the situation was & they wanted to make sure my husband would have a safe & secure way to get into our home. I am very pleased & satisfied with this company & would recommend them to anyone that needs a ramp for a loved one. Thank you so much 101 Mobility.

Sacramento, CA
I would like to inform your company that Victoria Torres at your Sacramento location did an amazing job for my family. Each and every time I called her she fully listened and responded to each and every question in detail and in a professional manner. She took the time to explain the process to me and was very knowledgeable in the area. Eli Torres was always professional when he came to my parent's home and serviced the equipment. He always explained what he was doing and how the lift operated. I wish to give these two employees a big shout out and a 10 on behalf of my family. Stephanie Epolite

Crockett, CA
Knowledge of the service tech.

Rancho Cordova, CA
Paul was very helpful and informative when he came to our house to analyze our needs and suggest placement of the ramps and bars. Chris was a huge help when he installed all our equipment. He went above and beyond to ensure that all our equipment was tailored to my husband who had suffered a stroke and lost some use of his left hand and arm and had become generally weak after spending three weeks in the hospital and three weeks in a rehab center. The best things about Chris were his professionalism, his communication skills, his adaptability, his interest in our needs, his problem solving ability, and his work ethic. He didn't leave our house until he knew we were satisfied. In addition, he is very friendly and easy to talk to.

Napa, CA
Can't say enough about RAMON MCLANE, great guy. I would buy anything from this one. Honest, friendly a real people person. We are extremely happy with our new front door ramp (especially my 94 year old mother). We saw Ramon on a Tuesday, had it installed on Saturday and are quite pleased. Thanks again. We found out about your company from a friend with a handicapped husband. [FIRST NAME REMOVED] & Sherri [LAST NAME REMOVED]

Fair Oaks, CA
Looks good, easy to use ramps, very sturdy.

Fair Oaks, CA
On time, efficient quality work. Expensive but worth it.

Rocklin, CA
Efficiency and courtesy

Sacramento, CA
All work was completed as contracted in a timely and professional manner. Very friendly people.

Hayward, CA
Serviced an older chair lift. Answered questions about the product and was able to extend the life of the lift - should last as long as we need it.

Petaluma, CA
They did an awesome job and stayed till it was done

Cool, CA
Great Customer service!

El Dorado Hills, CA
Product works very well and GREAT customer service!!

Rocklin, CA
Friendly, great work!

Carmichael, CA
Knowledge of system

Ready to speak to an expert?

Contact Us