101 Mobility Sacramento Reviews


Sacramento, CA
We had purchased a Scooter lift from a private party and needed it installed. We called several places who would not even talk with us. Rude comments etc. But when we called 101 Mobility the phone was answered promptly and courteously by Victoria. She told me that yes they could get it installed. She asked us to come by so she and a tech could check it out to see exactly what they would need. We did that, they said yes they could do it and we proceeded on with the order. It took a while to get scheduled as they are extremely busy. It worked out OK for us even though we wished it could have been sooner. Any way, the day came and we waited for it to be completed as we are visiting Sacramento and had no other way to get around. Eli did a Fabulous job getting it done (albeit took 4 hrs) but we are so excited to not have to lift the scooter into our van again. Both my husband and I are disabled so this is a God send. I can be more independent too, not having to beg anyone to go somewhere with me so they could lift the scooter for me. Yay! Thank you Mobility 101, Victoria and Eli. We are very pleased with your services. Sincerely, Carol & Gary Hillidge Hemet, CA 92545 (Hometown)

Rancho Murieta, CA
The lift in my garage is so helpful to help me get down to my car and also to bring groceries up on my walker. I cannot navigate stairs these days. Its one of the best things i have and the most helpful.

Rancho Murieta, CA
We have utilized your services 2 years ago - and this time, you accommodated us on short notice which is very much appreciated. Your installers were professional, personable as before and left little mess following the installation. Appreciate you!

Lodi, CA
You delivered exactly what you promised. No hard sale, we knew what we wanted and you respected our needs. Thank you again for the work.

Alameda, CA
I was so over warm thinking about building a temporary ramp for my son wheelchair, but a friend of mine mention to me about a wheelchair lift so I search it out and 101 mobility came out as one of the tops I call them and everything was done in less than a week. Thank you, Paul, so much for the prompt installation.

Sacramento, CA
Received a quick response to my initial inquiry, received a personal onsite visit with installation scheduled within the week. Very easy to deal with at every aspect of the project and provided equipment that fit my budget.

Mountain View, CA
The staff there are extremely helpful and go the extra mile to assist their customers to feel welcomed and well cared for. The product we purchased should serve the needs very well, and allowing us to demonstrate it in action, it helped us to be even more confident in our selection.

Auburn, CA
Respond promptly. Good communication. Respectful of customer needs and budget. Technician was outstanding.

Berkley, CA
The person who helped was *so great* (feel bad for forgetting his name). He was so patient with my elderly mom, made sure to talk directly to her (even though I was his point person), and really made her feel comfortable. So fantastic.

Folsom, CA
Very professional, efficient and timely service. Great customer service and communication. Installation of the stair left went very smoothly and was completed ahead of schedule. Highly recommended.

Napa, CA
Installer did a great job Vi toriawas helpful at. First then after I placed the order stopped answering my questions and did not return phone messages, text, or email. Very disappointed with that

Turlock, CA
I contacted this company on behalf of my grandparents who wished to have a chair lift installed. We had all questions asked during our first meeting and phone call updates from the staff. Installation was smooth and easy. The installers were quick and clean. They took the time to explain and answer questions from my grandparents.

Rocklin, CA
101 Mobility came through for us as we discovered at the very last minute our need for an ADA ramp for one of our middle school graduations. Victoria was very helpful, asking all of the right questions and doing everything she could to make sure we had the correct ramp and delivery in our very tight schedule. Everyone we came into contact with including Eli and ? (we didn't get his name), the installers, were professional and courteous and friendly. We would highly recommend 101 Mobility and plan on using them again in the future!

Sacramento, CA
Everyone has been pleasant to talk to and very helpful with planning where to put the ramp. The delivery men were efficient and professional. Someone called to explain a billing problem before I had to call and ask which was very helpful. Thank you for having a considerate and professional company.

Alameda, CA
Excellent product and service.

Auburn, CA
The service was excellent, and the new unit is a high quality stair lift--substantially better than the one we had previously.

San Francisco, CA
The stairlift works as promised, the installation was mostly smooth, and the two engineers were respectful, polite, pleasant, and communicated well. The whole process was pleasant and efficient. We like that we can lease the lift and feel it is well designed.

Sacramento, CA
Love the care and concern of everyone, simply put they care!

Red Bluff, CA
Very accommodating. We had a need for a stairlift immediately and it was delivered and installed in less than a week. Our installer, Zack, was on time, polite, and knowledgeable. Rental program makes it affordable. Thank you, I highly recommend your product and service

Rocklin, CA
I especially liked the quick response to my first response.

Sacramento, CA
Everyone I was in contact with was very helpful and friendly. very fast response time as well.

Carmichael, CA
Very professional and reliable. Excellent service.

Sacramento, CA
The team at 101 Mobility is great! They work hard to get things fixed ASAP. They are genuinely nice people who care about their clients.

West Sacramento, CA
Quality product, good workers, timely-as-possible attention to our accessibility needs! I will most certainly advocate for your company should I be asked.

Loomis, CA
Everyone was very friendly, professional and the service was fast and efficient. When Rusty came out with the parts to fix my lift he was extremely efficient , pleasant and fixed my equipment professionally and in much less time than estimated than estimated saving me quite a bit of money. The lift is now working perfectly, Thanks so much. Diane

Richmond, CA
Excellent customer service from start to finish.

Camino, CA
Extremely fast installation. Met with rep on Monday and installed on Tuesday. Wow. Great installation crew. Able to answer all questions.

Yountville, CA
Professionalism, communication

Auburn, CA
Responsive , friendly staff quality products

Richmond, CA
Very reasonable priced nice product compared to other company's. Service is always very nice!

Elk Grove, CA
honesty professionalism timeliness

Campbell, CA
Quick and friendly.

Grass Valley, CA
You were prompt and right on time fulfilling our request. Also the installation was nice and clean!

Mountain House, CA
The product is high quality and the installers did an excellent job. I took this opportunity to thank you for the entire team for their outstanding services they provided. I highly recommended mobility 101 to everyone!

Carmichael, CA
To be able to continue to go upstairs is priceless to me. Thank you Mobility for gicing me that.

Sacramento, CA
I lift chair is a life saver. It helps my mom to have more freedom to go up and downstairs and the ability to spend more time upstairs or downstairs with her family. It is easy for her to use. The service is always good. I can call 101 Mobilty and they take the time to listen and to do everything possible to fix any problems that arises.

San Francisco, CA
My new Acorn chair lift is great! It is comfy and easy to use. The installation team was wonderful. They were efficient, friendly and kind. Kinda cute, too. (:o))))

Sacramento, CA
Finally the new motor on the second chair works!!!!!!I have had to fight it get it repaired for 5 years. NOW IT WORKS!!!!!

Sacramento, CA
The product has not been delivered yet so I can't respond at this time.

EL Dorado Hills, CA
Your team did a great job of setting up and actually installing our stair chair. We were initially unhappy with the amount of space it took up on the stairwell, but we were shown how the swivel feature required more space at the top. Our previous chair did not have this feature so we were unprepared. But that is more our fault for not investigating this fully before installation. Thank you for your service!

Stockton, CA
always so quick to respond to problems

Sacramento
GOOD PRODUCTS HONEST PEOPLE WHAT MORE COULD YOU WANT FROM A COMPANY!!!

Vallejo, CA
You were able to help us when it mattered most.

Folsom, CA
Great service and Knowledgeable employees

Fremont, CA
very friendly and helpful.

Rodeo, CA
Everyone is friendly. Problem that arose when lift was put in didn't bother the gentleman installing it one bit. He just made a call & waited for another seat to be delivered. The new seat was delivered installed & lift ready to go by the time he was ready to go. No mess to clean up after he left either. Unfortunately my husband has been unable to use it yet. But I'm sure we'll call you again when were ready to do the front stairs lift. Thank you from the bottom of our hearts. Robin & Bryan

Union City, CA
My son, Kevin, and I are very pleased with the ramp your company recently installed at my home. The work was done professionally and as quickly as we wanted it. A few finish up items were also taken care of in a timely manner. [FIRST NAME REMOVED]

Paradise, CA
Installer was excellent. Took all day. Clean. Taught us how to use it.

Carmichael, CA
ELI VICTORIA AND PAUL

Sacramento, CA
My better half needed this product and recently mentioned that why did it take so long to decide to install the lift. Helps immensely.

Placerville, CA
Extremely pleased with the professionalism of everyone I dealt with. Paul and Victoria answered all the questions I had which really relieved any anxiety I had about stairlifts. For the installation I received a call when they were going to arrive at my home. The installer, Zac, was very helpful in explaining the use of the stairlift and even provided me some tips on the operation of the stairlift. I was really impressed that Zac vacuumed the area outside my home where he had cut some materials for the track. Overall, this was a pleasant experience completed in a minimal amount of time. I could not have expected more from this group of professionals. I can truly say I'm very pleased. THANK YOU 101 Mobility for a great job done.

Rio Linda, CA
I appreciate the help in making my home a little safer. It was nice to see Eli again and he could see how well the ramp held up over the last few years. He did a great job installing the new steps and it's much easier for me now. Thank you.

South Lake Tahoe, CA
This is why I don’t do surveys

Rancho Cordova, CA
You were on time and the installer was attentive and courteous. The office staff were excellent and everyone there was mindful of our needs.

North Highlands, CA
looks great great craftmenship needs some miner ajustments they come back and took care of it

San Francisco, CA
please make sue the installation schedule be accurate and don't want to be rescheduled.

Auburn, CA
Zack did a very good job. Your company are efficient.

Union City, CA
Choosing 101 Mobility to install the Bruno Elite stair lift chair was the best decision for us. The whole team was easy to talk to, communicating thoroughly throughout the process and they executed well from start to finish. We are so happy with the product and service we received. Special thanks to Zach who installed the system. He did a great job and even took the time to disinfect the installed product before he left.

Galt, CA
The customer service.

Roseville, CA
Everything went well.

Sacramento, CA
Jason was an exceptional installer. He was very knowledgeable and went above and beyond on the installation of our stairlift unit.

Sacramento, CA
Prompt response from Robert to my phone query about ramp rentals and all questions answered; received introductory information via email. Paul arrived for the estimate as scheduled and explained installation and services, answering all my questions. Received email scheduling ramp installation for 3pm, however Justin called that morning indicating he was running a little late for the 9am appointment. While we had planned on 3pm, installing in the morning wasn’t a problem for us.

Roseville, CA
Paul was very knowledgeable and explained our stairlift options. Victoria gave us excellent timeline information and kept our invoices up to date. The installers were professional and responded positively to our suggestions. We are delighted with our stairlift and very pleased with 101Mobility.

Elk Grove, CA
the guy who did the install was great.

Rocklin, CA
After climbing 26 stairs from our garage to the living quarters of our home for ten years we are very happy to say a big THANK YOU to 101 Mobility. They are all professional, friendly, and quick to help with your needs. Our new chair is wonderful relief for my health needs and is so great for carrying up heavy grocery bags. I would definitely recommend them for their professional services. Judy

San Leandro, CA
We appreciated getting a ramp ASAP when our need was greatest. We probably shouldn't have purchased it, because we only used it for 3 months. Nevertheless, we have it if we ever need a ramp again. It's a very quality product. Thanks for your professionalism and friendliness. [NAME REMOVED]

Ukiah, CA
Products are exactly as presented. Install wad smooth. Very pleased

Sacramento, CA
I liked the service people that installed my chair lift the best. Even though it wound up being pretty close to the wall, they came up with a way to fix it and make it work. Really super nice guys and very professional. I highly recommend this outfit if you need a stair lift.

El Cerrito, CA
Flexible working with me to get to a solution that worked. Installer Rusty and Victoria in the office were great!! Thanks.

Alta, CA
They were on time. The work was done quickly also he told what to do to keep it working

Carmichael, CA
Product seems well made and was delivered on time. The persons who installed the ramp were very professional and and answered all of our questions regarding the installation.

Placerville, CA
We greatly appreciate receiving our lift a day early. It meets our needs in getting down the stairs that we have.

Sacramento, CA
During the in-home visit, the needs of my household were listened to an acknowledged. Victoria was very efficient in making sure payment was processed and providing an estimate of the delivery time on the day the ramps were scheduled. The two gentlemen who delivered the ramps were patient and showed me how to take care of the ramps appropriately when they needed to be stored. Will keep 101 Mobility in mind for future needs.

Mountain View, CA
Responsive. Installer was professional, courteous and respectful.

Sacramento, CA
The mobility chair is great

Lincoln, CA
I like the service. They do a very good job. They are professional and very thorough. I rely on my equipment from them working, and they make sure it does.

Lodi, CA
Our chair has worked perfectly for more than a year.

Courtland, CA
I received what I needed in a timely manner. The staff was professional and responsive. I appreciated the great referral for additional preliminary work my home needed for my wheelchair lift. The cost of the project was affordable and fair.

Colfax, CA
Friendly customer service, quality workmanship and followup contact.

Clarksburg, CA
Fast delivery

Sacramento, CA
They work and are reliable and if I have a problem your service is also reliable, which I appreciate. I’m glad I chose 101 Mobility. 👍 Liz Petersen

Patterson, CA
Well built, quiet, simple to use.

Novato, CA
I am in wheelchair because of MS LOVE my portable lift, use it everyday Mariam

Granite Bay, CA
Excellent product, responsive and capable service staff.

Nevada City, CA
The ramp we had put in our backyard is perfect and will serve perfectly for what we need. The work was done effeciently and expertly in a very short amount of time...we're very happy with the results!

Rancho Cordova, CA
professional, and equipment is sold and looks good

Linden, CA
I like that the chair lift we ordered was installed in a timely manner. We were very impressed with the install. Their estimate of time needed to finish was excellent. We have been using the chair for nearly a year and never a single problem. My husband has since passed on, but I actually need the chair for myself and It is a blessing. I just had the first yearly maintenance check, and once again , the work was done quickly and efficiently. Thank you for such great service.

Carmichael, CA
Quickly responding to any request of inquiry but I provide. I’m really impressed with my helper your organization. Absolutely terrific!

Concow, CA
Mobility 101 promptly and professionally installed wheelchair ramps at my home on 04/23/2020. The quality of the the products and attention to detail is outstanding. The installer arrived on time and completed the job efficiently. I highly recommend Mobility 101.

Berkeley, CA
Installation of our Elan stairlift was done in a timely manner. The unit functions fine. No problems to date. Nice job by Eli who installed it.

Stockton
Quality service and product I love my chair lift. I was afraid l wasn’t going to llke the way it will look It actually looks better than I expected.

Markleeville, CA
Answered all of our questions. Good advice. Great customer service and a quick and professional install.

Lincoln, CA
Reliable and works Great!!

Citrus Heights, CA
You carried and installed the exact product I was looking for. Robert was great on the sales side. Installation was done at my home and am very pleased with the work done. Eli showed me how to properly use the lift including what to and what not to do.

Hayward, CA
The staff was super professional and really went out of their way to install a ramp for my father before he was discharged from the hospital. The process was smooth and I am truly grateful!

Oroville, CA
Bruno chair lifts on the market. 101 Mobility has great customer service.

Roseville, CA
Products works fine and service was great

Fair Oaks, CA
Super professional from start to finish. Upon installation, Eli explained and demonstrated exactly how the lift chair works and how all the gizmo’s work. My 99 year old mother got right on the chair with no hesitation. We should have done this sooner. Thank you!

Carmichael, CA
Very professional. When they found a problem they got it fixed. Everyone we met was very personable.

Gustine, CA
The stairstep works great. The one year service showed not wear and tear and the technician was professional and complete doing the maintenance. Our payment differences were handled nicely. The ladies who set up the appointments were very accommodating and thorough.

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