101 Mobility San Antonio Reviews


Cuero, TX
I was impressed with the expertise that Armando answered my many questions over several phone calls. There was never a high pressure sales pitch which some companies had. Even after installation, my questions were answered precisely. The installation went very smooth by two trained technicians.
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San Antonio, TX
Armando kept me informed on the status for production and delivery. Installation was on time, and done quickly. I'm very happy with the professional installation team. I would recommend 101 Mobility to install Bruno products!
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San Antonio, TX
My Stairlift went 8 years without needing service. When I eventually did need service (this week), it was prompt and efficient.
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San Antonio, TX
Sales to install was smooth and easy. Staff is very knowledgeable of the products and ensured we were comfortable with operation. Thank you 101mobility.
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San Antonio, TX
Great service and communication. Fast install and great people! Couldn’t have a better service!
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Fredericksburg, TX
Your products are functional and durable and your service is dependable and timely.
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San Antonio, TX
Very quick response to urgent request for delivery/installation.
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San Antonio, TX
All the staff were extremely helpful and prices were competitive.
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San Antonio, TX
Allison was very kind and informative. She helped us find the perfect chair for my husband. Thank you
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San Antonio, TX
Armando was very helpful and accommodating with our swift need for a stair lift. The install guys were all kind, helpful, and respectful! My mom loves the stairlift! It’s already been a huge blessing for us all!
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San Antonio, TX
Excellent installation crew
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San Antonio, TX
From our first contact with Ermondo to the team who installed the chair lift we were very pleased. Everyone helped us quickly get the exact product we needed in a timely manner. We definitely recommend this company.
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San Antonio, TX
The ramp and vehicle lift were exactly what we needed. The service during the ordering and installation was great. Thank you
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Helotes, TX
Armando was so very helpful!!
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San Antonio, TX
Staff friendly, responsive. Staff help resolve problems, work hard until complaints resolved. Thank you.
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San Antonio, TX
It has been a pleasure dealing with Armando at Mobility 101. He is knowledgable and very accommodating. The electric lift recliner chair we rented is exactly what we needed during my recovery from surgery. Delivery of the recliner went smoothly And on time. It is an impeccably clean, very quiet, easy to operate electric recliner and it is very comfortable. I am comfortable sleeping in it at night as it fully reclines. I simply could not be happier with the service and products we have needed through Mobility 101! Thank you, Armando!
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San Antonio, TX
They are experts and seem to care about their customers.
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San Antonio, TX
You have a very nice staff who tries very hard to solve problems. Sometimes they can't, or it takes longer than it should, but the staff cares and tryes and I like that. Recently a situation was rescued very quickly. Thank you staff.
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San Antonio, TX
Everything about installation went eellZ customer was pleased with its functionality
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San Antonio, TX
From start to finish the team from 101 Mobility was extremely helpful and very patient. I had a stair lift installed in my home and from ordering to install, our needs and concerns were addressed with compassion and empathy. There was urgency in accommodating our needs which was extremely appreciated.
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San Antonio, TX
The service was outstanding. This was a last minute request that was handled with great customer service.
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Schertz, TX
The Bruno chairlift is the best chairlift on the market and 101 Mobility is the premier company in San Antonio. They installed my Bruno about 3 yrs ago and it hasn’t skipped a beat in all that time. I have had them out a couple of times to lubricate/adjust the chair and I’ve been impressed with their people each time. I can’t recommend 101 Mobility and the Bruno chairlift enough!!
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San Antonio, TX
Armando was exceptional. He fixed the batteries on our Likorall lift the same day we notified him. Great service!!
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Schertz, TX
The product is great, my wife loves it, so smooth and easy when in use
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San Antonio
I requested that 101 Mobility come to our home to evaluate & give an estimate on a chair lift for my wife. We were able to schedule an appointment for the following day. Armando was on time, pleasant & very informative, We made arrangements to purchase the Bruno Elan straight stair lift. Within 5 days 101 Mobility sent their technician Blair to our home to install our new stair lift. Blair was also pleasant & efficient. He installed the stair lift within a few hours and provided hands on instruction. Thank you Armando & Blair for a job very well done! Also we thank 101 Mobility, San Antonio, TX for employing such quality men. Sincerely, Stephen Collins
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San Antonio, TX
The product is very reliable and the technicians are courteous.
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San Antonio, TX
It was so awesome working with Armando. He is such a caring and dedicated person, and was quick to respond to questions and requests for service. Also, the workers who came out to complete the installation were courteous and professional. Thank you to all!
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San Antonio, TX
Courteous, understanding, and on time with a great job!
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San Antonio, TX
The people we dealt with, from Leslie to Stephen, to Armando and finally Blair who did the installation, were so helpful, friendly, knowledgeable and kind. It was a pleasure!! We are VERY pleased with the stair lift!!
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San Antonio, TX
Just had the chairlift installed and it’s making such a difference for me getting up and down stairs in my house. The install team was professional and friendly. My experience with a Mobility 101 has been a very good one. I would recommend them highly to anyone looking for mobility needs.
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San Antonio, TX
I am referring to my stair lift as my stair lift as my "new ride." I sent a picture of it to my daughter and grandson in Montgomery AL. I should have made the decision to have it installed a year ago. It is so easy to use and much quieter than I expected. Armando Alvarado is so kind and patient. He did not rush me to make a decision. Ernest the installed is great. I called the office on several occasions and talked to Leslie; he too is a professional. I have provided Armando's name and phone number to a friend of mine who can really use a stair lift.
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San Antonio, TX
Reasonable price. Delivery person very helpful and professional.
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Universal City, TX
We bought a stair lift and had it installed last year when my mom came to live with us. We call to get info on it, schedule cleaning, request service and have never had an issue. I love the customer service and wish more companies were like this. I would love to do more business with them, unfortunately, we only have one set of stairs!!
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Schertz, TX
Very good. Armando was so helpful.
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San Antonio, TX
Local, reliable equipment, good service,
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Portland, TX
Technician was very knowledgeable about the product and acted professional.
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Boerne, TX
Great staff, always helpful. Service technicians are clearly well trained and efficient.
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Corpus Christi, TX
Great customer services and very helpful. My Bruno chair lift is a life saver for both my mom and mother-in-law to be able to stay the holidays with us.
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San Antonio, TX
A great product - good - service and also GREAT SALE STAFF
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McQueeney, TX
Excellent service and product!!!
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San Antonio, TX
everyone that worked their was very nice. They tired to please me in every way.
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San Antonio, TX
E L came out to get my chair working again.......not only did he find the problem, saved me $160!! He was very friendly and knowledgeable.
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San Juan, TX
You all appear to have a business model that bends. In other words, my experience with 101 Mobility was quite positive in that I found the staff willing to go outside the box to find "the solution" for my particular problem. Also, the 500 mile trip for me to be able to purchase from you all was worth it because your prices were significantly better. All in all, I'm happy with 101 Mobility's service.
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San Antonio, TX
The services are efficient and the chair is amazing.
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San Antonio, TX
Communications
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Boerne, TX
Best customer service and quality shop with great people.
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Laredo, TX
Excellent personal service
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San Antonio, TX
Office Manager Armando is the True Professional. He knows his Product Line. Earnest, the Tech Installer, likewise was very Professional. Did his job in a top-notch manner. Very helpful for callbacks, when needed. NL MARSH San Antonio June 11, 2019
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New Braunfels, TX
Armando was very professional and kept us up to date all the way through the process of buying and installing the stair lift. He was quick to respond to our needs when we called. This is a quality company providing quality products and services. I would recommend them to anyone.
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San Antonio, TX
Everything! service was prompt and efficient. Tech was knowledgeable and friendly. All aspects of dealing with your company has bee pleasant and rewarding.
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Pipe Creek, TX
Service was great and correct on my stairlift. The lift has been a life saver
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San Antonio, TX
Excellent customer service and the installer was fantastic.
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San Antonio, TX
Very quick response to check our stairlift. Unusual to have any problem with it at all so we were delighted to have fixed so quickly.
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San Antonio, TX
The clincher was that you could get a stair lift installed the day after we called. Adding to that, the work was nicely done, leaving no mess, and the price was competitive. Since 101Mobity has their headquarters and shop in San Antonio, where I live, I imagine any service the lift might need will be available without delay.
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San Antonio, TX
Everything was Great. Very Helpful.
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San Antonio, TX
Fabulous customer service and great products.
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San Antonio, TX
Armando was very professional, honest n knowledgeable. Price was very fair! Installation was quick n professional. My son can now see the upstairs again Thank you so much!!
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San Antonio, TX
I will definitely tell everyone I know about 101 Mobility!! My family faced a short notice, quick turn around situation requiring mobility products for my parents in assisted living. Armando Alvarado and his team met the challenge. Not only was my experience met expeditiously, but with price, delivery and sales tax incentives as well as stellar customer service and genuine care of our situation. Thank-you 101 Mobility for everything!!!!
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San Antonio, TX
The best thing I have ever invested in for me and my wife .
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San Antonio, TX
Prompt service and demo of product. Installers were flexible which was a big help.
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San Antonio, TX
We liked the friendly and knowledgeable staff and their prices were competitive.
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San Antonio, TX
Timely service.
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San Antonio, TX
Prompt and professional and caring.
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Spring Branch, TX
great job
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San Antonio, TX
The service was excellent from day one. We are very happy. Thank you.
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Helotes, TX
Quick response to all of our questions. Excellent service and everything delivered as promised. Very professional and friendly at all times.
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San Antonio, TX
101 mobility has great products and great customer care
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San Antonio, TX
The ease and comfort of using the lift.
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San Antonio, TX
Prompt professional service. Armando scheduled a same-day service call to help us with my wife's stair lift chair. Jake arrived on-time and resolved the issue within 15 minutes!
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San Antonio, TX
That you're local. That one of the owners cared enough to be the one that first came to see what our needs were. That he continued to be in contact with us.
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San Antonio, TX
Friendly staff, excellent products, and fast installation.
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San Antonio, TX
Very helpful. I couldn't get any other company to help me find the part that I needed. 101 Mobility listened to my problem, researched the web and found the part within minuets. They ordered it and it was delivered to my front door. Thanks so much!
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San Antonio, TX
Very helpful staff. Product easy to use
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San Antonio, TX
It was the service given with a cheerful and helpful attitude that was stellar. One of the servicemen was sent to my home to pick up my power chair, I was given lunch and everything was explained to me. A demonstration of the use of the new lift provided; then I did it for myself. I encounter three personnel persons and was treated with upmost courtesy by all of them. Thank you for this opportunity to give them a compliment.
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San Antonio, TX
Excellent workmanship both product and installation. Great crew - in office and here at my home.
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San Antonio, TX
I finally got my chair lift working after a 2 week delay......was not too happy about this delay because of my bad knees. But when they finally came to do the repair, they were fast and friendly. Did a great job!
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San Antonio, TX
Great service
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San Antonio, TX
Quick reply. Selection choices. EXCELLENT service!
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Bulverde, TX
The power wheelchair was received in excellent condition and has provided excellent, consistent service. .Custer service was extremely helpful and responded to my questions and concerns quickly and with complete, concise answers.
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Selma, TX
very courteous and prompt.
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San Antonio, TX
Fast order and installation. Cannot assess the machine function or reliability at this time.
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San Antonio, TX
Great attention to detail great customer service
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Universal City, TX
Everything that we did from emailing the San Antonio location, visiting the showroom and setting up the installation went smooth. We did not have an exact timeline set up but we had estimates for months out but Armando worked with us, explained all the details, sent brochures, emailed us to follow up on any questions we had. When we finally got the dates, they were able to come out within the week to set it up, test the chair, explain everything and we LOVE IT! I do have to commend Armando Alvarado for his hard work and dedication to us. Without his professionalism, kindness and the actual feeling that he cared about our situation, we may have chosen another company.
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Garden Ridge, TX
My husband is enjoying the chair. At 97 years of age, this bit of assist in standing has been wonderful. Even though the chair malfunctioned after 4 days due to a bad part, the service was wonderful in getting the chair into working condition.
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San Antonio, TX
Our VPL unit works well, meets our needs. Techs Travis + 1 stated they came to solve problem/complaint only. Our intention was to have them perform “routine maintenance,” and include checking our perceived minor issues of a “click” that [FIRST NAME REMOVED] heard during descent about 1 foot down from top and some slight “whining” on going up. They checked the operation of the lift up and down several times, stated no unusual nor concerning sounds, no click, no whining. Stated all lift appeared clean. Stated some corrosion on battery terminals, suggesting replace 2 batteries Fall 2019. They stated that what they checked, what they performed, was appropriate/adequate to count as routine maintenance as well as checking our complained minor concerns. So, initially, we may have had some misunderstanding as to purpose of visit. After all was said and done, they seemed to accomplish all that we needed/wanted. Thank you.
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Boerne, TX
Very friendly, helpful and honest. Wonderful to work with.
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Ozona, TX
Nice guy - good service - well done!
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San Antonio, TX
Great products and outstanding customer service!
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San Antonio, TX
101 Mobility provided our home with a chair lift and grab bars. The staff was informative and friendly when providing options for us concerning the chair lift. They were on time and efficient on installation day. The grab bars were a higher standard than I expected. The chair lift which we rented appeared to be brand new. I would recommend 101 Mobility to anyone who is caring for a loved one recovering from surgery.
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San Antonio, TX
Service is great!
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San Antonio, TX
Excellent customer service!
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Floresville, TX
We felt the services were very good, . The installer had forgotten the platform upper rails and brought them out on the labor day holiday to complete the job. He was vwer curtious and did a neet job.
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Comfort, TX
The staff and service at 101 mobility are great. They have provided excellent service from the day they installed the lift chair. Very courteous and professional. I highly recommend 101 mobility. Steve Comfort, Texas
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San Antonio, TX
Customer service was very friendly and helpful. Product was clean and in good condition and worked well
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San Antonio, TX
The whole experience was great. The salesman, Armando was very helpful, knowledgable and professional. The installers were very precise and took their time to make sure everything was installed properly. They also explained all aspects of the use of the chair and stayed until we felt comfortable with everything. We were surprised to discover one of the installers was the owner of the company. I could tell he was concerned with our satisfaction and we were very impressed with both him and Rick who helped in the installation.
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Seguin, TX
Reps always very knowledgeable and helpful.
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San Antonio, TX
The business is outstanding in providing service the the chair lift. They were quick and responsive and took care of the problem.
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San Antonio, TX
Commitment to customer satisfaction is excellent. Armando was so helpful and made an appt xyra effoet to meet my needs.
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Schertz, TX
The Bruno chairlift is outstanding. It's quiet, good looking, and runs up and down stairs beautiful. The support we've received so far has been superb. I called around 11 AM saying we were interested in a new chairlift. An individual was at out house at 3 that afternoon. We agreed to buy the Bruno and the installer was on time and did a great job. We couldn't be happier with the Bruno and the folks from 101 Mobility.
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San Antonio
fits perfectly
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