101 Mobility San Antonio Reviews


Universal City, TX
We bought a stair lift and had it installed last year when my mom came to live with us. We call to get info on it, schedule cleaning, request service and have never had an issue. I love the customer service and wish more companies were like this. I would love to do more business with them, unfortunately, we only have one set of stairs!!
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Schertz, TX
Very good. Armando was so helpful.
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San Antonio, TX
Local, reliable equipment, good service,
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Portland, TX
Technician was very knowledgeable about the product and acted professional.
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Boerne, TX
Great staff, always helpful. Service technicians are clearly well trained and efficient.
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Corpus Christi, TX
Great customer services and very helpful. My Bruno chair lift is a life saver for both my mom and mother-in-law to be able to stay the holidays with us.
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San Antonio, TX
A great product - good - service and also GREAT SALE STAFF
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McQueeney, TX
Excellent service and product!!!
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San Antonio, TX
everyone that worked their was very nice. They tired to please me in every way.
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San Antonio, TX
E L came out to get my chair working again.......not only did he find the problem, saved me $160!! He was very friendly and knowledgeable.
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San Juan, TX
You all appear to have a business model that bends. In other words, my experience with 101 Mobility was quite positive in that I found the staff willing to go outside the box to find "the solution" for my particular problem. Also, the 500 mile trip for me to be able to purchase from you all was worth it because your prices were significantly better. All in all, I'm happy with 101 Mobility's service.
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San Antonio, TX
The services are efficient and the chair is amazing.
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San Antonio, TX
Communications
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Boerne, TX
Best customer service and quality shop with great people.
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Laredo, TX
Excellent personal service
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San Antonio, TX
Office Manager Armando is the True Professional. He knows his Product Line. Earnest, the Tech Installer, likewise was very Professional. Did his job in a top-notch manner. Very helpful for callbacks, when needed. NL MARSH San Antonio June 11, 2019
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New Braunfels, TX
Armando was very professional and kept us up to date all the way through the process of buying and installing the stair lift. He was quick to respond to our needs when we called. This is a quality company providing quality products and services. I would recommend them to anyone.
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San Antonio, TX
Everything! service was prompt and efficient. Tech was knowledgeable and friendly. All aspects of dealing with your company has bee pleasant and rewarding.
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Pipe Creek, TX
Service was great and correct on my stairlift. The lift has been a life saver
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San Antonio, TX
Excellent customer service and the installer was fantastic.
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San Antonio, TX
Very quick response to check our stairlift. Unusual to have any problem with it at all so we were delighted to have fixed so quickly.
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San Antonio, TX
The clincher was that you could get a stair lift installed the day after we called. Adding to that, the work was nicely done, leaving no mess, and the price was competitive. Since 101Mobity has their headquarters and shop in San Antonio, where I live, I imagine any service the lift might need will be available without delay.
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San Antonio, TX
Everything was Great. Very Helpful.
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San Antonio, TX
Fabulous customer service and great products.
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San Antonio, TX
Armando was very professional, honest n knowledgeable. Price was very fair! Installation was quick n professional. My son can now see the upstairs again Thank you so much!!
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San Antonio, TX
I will definitely tell everyone I know about 101 Mobility!! My family faced a short notice, quick turn around situation requiring mobility products for my parents in assisted living. Armando Alvarado and his team met the challenge. Not only was my experience met expeditiously, but with price, delivery and sales tax incentives as well as stellar customer service and genuine care of our situation. Thank-you 101 Mobility for everything!!!!
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San Antonio, TX
The best thing I have ever invested in for me and my wife .
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San Antonio, TX
Prompt service and demo of product. Installers were flexible which was a big help.
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San Antonio, TX
We liked the friendly and knowledgeable staff and their prices were competitive.
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San Antonio, TX
Timely service.
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San Antonio, TX
Prompt and professional and caring.
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Spring Branch, TX
great job
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San Antonio, TX
The service was excellent from day one. We are very happy. Thank you.
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Helotes, TX
Quick response to all of our questions. Excellent service and everything delivered as promised. Very professional and friendly at all times.
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San Antonio, TX
101 mobility has great products and great customer care
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San Antonio, TX
The ease and comfort of using the lift.
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San Antonio, TX
Prompt professional service. Armando scheduled a same-day service call to help us with my wife's stair lift chair. Jake arrived on-time and resolved the issue within 15 minutes!
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San Antonio, TX
That you're local. That one of the owners cared enough to be the one that first came to see what our needs were. That he continued to be in contact with us.
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San Antonio, TX
Friendly staff, excellent products, and fast installation.
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San Antonio, TX
Very helpful. I couldn't get any other company to help me find the part that I needed. 101 Mobility listened to my problem, researched the web and found the part within minuets. They ordered it and it was delivered to my front door. Thanks so much!
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San Antonio, TX
Very helpful staff. Product easy to use
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San Antonio, TX
It was the service given with a cheerful and helpful attitude that was stellar. One of the servicemen was sent to my home to pick up my power chair, I was given lunch and everything was explained to me. A demonstration of the use of the new lift provided; then I did it for myself. I encounter three personnel persons and was treated with upmost courtesy by all of them. Thank you for this opportunity to give them a compliment.
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San Antonio, TX
Excellent workmanship both product and installation. Great crew - in office and here at my home.
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San Antonio, TX
Great service
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San Antonio, TX
Quick reply. Selection choices. EXCELLENT service!
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Bulverde, TX
The power wheelchair was received in excellent condition and has provided excellent, consistent service. .Custer service was extremely helpful and responded to my questions and concerns quickly and with complete, concise answers.
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Selma, TX
very courteous and prompt.
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San Antonio, TX
Fast order and installation. Cannot assess the machine function or reliability at this time.
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San Antonio, TX
Great attention to detail great customer service
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Garden Ridge, TX
My husband is enjoying the chair. At 97 years of age, this bit of assist in standing has been wonderful. Even though the chair malfunctioned after 4 days due to a bad part, the service was wonderful in getting the chair into working condition.
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San Antonio, TX
Our VPL unit works well, meets our needs. Techs Travis + 1 stated they came to solve problem/complaint only. Our intention was to have them perform “routine maintenance,” and include checking our perceived minor issues of a “click” that [FIRST NAME REMOVED] heard during descent about 1 foot down from top and some slight “whining” on going up. They checked the operation of the lift up and down several times, stated no unusual nor concerning sounds, no click, no whining. Stated all lift appeared clean. Stated some corrosion on battery terminals, suggesting replace 2 batteries Fall 2019. They stated that what they checked, what they performed, was appropriate/adequate to count as routine maintenance as well as checking our complained minor concerns. So, initially, we may have had some misunderstanding as to purpose of visit. After all was said and done, they seemed to accomplish all that we needed/wanted. Thank you.
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Boerne, TX
Very friendly, helpful and honest. Wonderful to work with.
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Ozona, TX
Nice guy - good service - well done!
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San Antonio, TX
Great products and outstanding customer service!
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San Antonio, TX
101 Mobility provided our home with a chair lift and grab bars. The staff was informative and friendly when providing options for us concerning the chair lift. They were on time and efficient on installation day. The grab bars were a higher standard than I expected. The chair lift which we rented appeared to be brand new. I would recommend 101 Mobility to anyone who is caring for a loved one recovering from surgery.
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San Antonio, TX
Service is great!
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San Antonio, TX
Excellent customer service!
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Floresville, TX
We felt the services were very good, . The installer had forgotten the platform upper rails and brought them out on the labor day holiday to complete the job. He was vwer curtious and did a neet job.
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Comfort, TX
The staff and service at 101 mobility are great. They have provided excellent service from the day they installed the lift chair. Very courteous and professional. I highly recommend 101 mobility. Steve Comfort, Texas
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San Antonio, TX
Customer service was very friendly and helpful. Product was clean and in good condition and worked well
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San Antonio, TX
The whole experience was great. The salesman, Armando was very helpful, knowledgable and professional. The installers were very precise and took their time to make sure everything was installed properly. They also explained all aspects of the use of the chair and stayed until we felt comfortable with everything. We were surprised to discover one of the installers was the owner of the company. I could tell he was concerned with our satisfaction and we were very impressed with both him and Rick who helped in the installation.
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Seguin, TX
Reps always very knowledgeable and helpful.
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San Antonio, TX
The business is outstanding in providing service the the chair lift. They were quick and responsive and took care of the problem.
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San Antonio, TX
Commitment to customer satisfaction is excellent. Armando was so helpful and made an appt xyra effoet to meet my needs.
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Schertz, TX
The Bruno chairlift is outstanding. It's quiet, good looking, and runs up and down stairs beautiful. The support we've received so far has been superb. I called around 11 AM saying we were interested in a new chairlift. An individual was at out house at 3 that afternoon. We agreed to buy the Bruno and the installer was on time and did a great job. We couldn't be happier with the Bruno and the folks from 101 Mobility.
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San Antonio
fits perfectly
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Boerne, TX
Everyone at 101 Mobility is very professional and knowledgeable.
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San Antonio, TX
We were very impressed with all the information we received about the lift chair that I wanted. Was shown all the advantages of the chair and all the different colors and fabrics that were offered. Armando was so nice and also professional. Knowing that I would like to get the chair I chose as soon as possible he said he would see if I could have the floor model that was only a week old and not being able to do that he called the order in and found they had one in stock that I wanted and had it in a week. Love my chair and thanks to Armando I am able to enjoy it. Long before I though I would.
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San Antonio, TX
Armando! I would suggest that anyone interested in one of your products, work directly with him. He not only made the sale of the Pinnacle, but he saved it.
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San Antonio, TX
Excellent professional service and rapid delivery
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San Antonio, TX
Armando Alvarado was very helpful. He answered the phone after hours to respond to our questions. We were able to rent the perfect power lift recliner the next day.
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Helotes, TX
personal attention
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Adlkins, TX
Well made products, with professional installation.
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Poteet, TX
Quick and proffesional installation.
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San Antonio, TX
We love our new chairlift. My mother and father use it daily and it has helped them alot with their mobility issues.
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Boerne, TX
I rented a wheelchair for my husband when we traveled to Boerne for my sons wedding. The wheelchair was waiting when we arrived at the hotel. The staff was friendly and helpful.
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Wimberly, TX
Chair lift is working now.
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Ingram, TX
Very pleasant and responsive staff. Service was on time and quite reasonable. I will continue to use them in the future.
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San Antonio, TX
Armando was personally interested in getting me the best product for me. good work!!!
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San Antonio, TX
service and attentiveness and high quaility
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San Antonio, TX
Chair is perfect for my wife’s recovery from surgery. Great price.
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San Antonio, TX
The lift is quiet and sleek. The installation was easy and the guys were knowledgeable and friendly. It went great.
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San Antonio, TX
Fast accurate and knowledgeable staff
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San Antonio, TX
Prompt and friendly!
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San Antonio, TX
The service was great and the care to help in every way was at the high.my wife's Disability kept her form going up stairs, but with the stairs lift.she goes up and down at her freewill, thanks for being there.
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San Antonio, TX
Armando is the best. He was so helpful. We rented a patient lift for the weekend and had a blast. He was so helpful in recommending the type of lift and in demonstrating how to use it and how to take it apart and put it back together. I would definitely rent from 101 Mobility again and recommend it to friends.
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San Antonio, TX
Good product, professional staff
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San Antonio, TX
Was very impressed with all the model equipment in the showroom. As needs arise, I know where to go for my family’s mobility needs.
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San Antonio, TX
Armando was patient with my indecision about fabric and color of the lift chair recliner I ordered, and was very knowledgeable about the various chairs available. Travis delivered the chair and was very thorough about explaining then workings, and was very polite.
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San Antonio, TX
Great customer service from sale man to installer
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San Antonio, TX
Personnel are courteous and timely. Explained every step of the inspection when completed. However; I am waiting for the transaction paperwork to be forwarded email.
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San Antonio, TX
Great service. Equipment works great and will make our lives much easier. Headed out for a cruise next week and will put the new lift to work. Thanks, Bill and Sharon
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San Antonio, TX
My Dad loves his new chair. Thank you for great service! Travis did a great job of helping us with this and delivering / setting up the chair.
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San Antonio, TX
All your team members are polite and very helpful. Wonderful service and products are the very best! Thank you for all your help and kindness during this very stressful time for me. It’s a 5 Star company.
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Helotes, TX
Technician was ver professional and knowledgeable. He also had product on truck and was able to install immediately!
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San Antonio, TX
Had just what I needed, when I needed it. Thanks!
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New Braunfels, TX
Fast & Friendly
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Comfort, TX
Good product. Good service.
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San Antonio, TX
Very helpful with all our needs.
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San Antonio, TX
Prompt response
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