101 Mobility San Diego Reviews


San Diego, CA
fast. friendly. great to work with
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San Diego, CA
I Needed assistance deciding wheelchair ramps to purchase for use with my power wheelchair. They responded to my Friday phone call questions, and made an appointment for the following Monday to bring a couple ramps for my trial. I placed an order and the ramps were delivered and set up a week later. these people are very friendly and professional
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San Marcos, CA
The products are high quality and easy to install
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Oceanside, CA
Gary is a very careful man. He puts all his concentration to his work. I can say the job is well done and the product Bruno is an excellent choice.
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Vista, CA
The installation went smoothly and your installers were outstanding. You have the best installers.
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Del Mar, CA
Great customer service. Kindra and Karen were awesome to work with. I highly recommend their services.
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Oceanside, CA
Two gentlemen( Gary and Scott) arrived at 9 am., worked all day, and left around 5 p.m. Very polite and neat. They put down drop cloths before opening their tools and the parts for the chair, etc. They also took everything out of the house and left it looking the way it had before they arrived. Of course, there was now my lovely chair lift to use and enjoy.
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San Diego, CA
Straight forward with respect to options available. Quick response to questions regarding products and services. Installers took the time to protect surrounding floor, left the place clean. At the completion of the installation, they explained how everything works, safety precautions and warranty/service.
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San Diego, CA
Very professional and competent.
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San Diego, CA
An amazing company!! The owner and employees were eager to take care of my needs and went the extra mile in all respects. There were no surprises or extra charges for the new chairlift installation. The owner even followed up with a thank-you card in the mail. I highly recommend 101 Mobility!!
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San Diego, CA
Very affordable, great product, courteous and professional staff!
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Oceanside, CA
We are using our ramp daily. It has been very helpful for our family member who has neuropathy in his feet and finds it difficult to take steps up. The experience of working with 101 Mobility was very positive and they didn't ask for payment until we were sure the ramp was going to work for us. Both ladies I worked with were friendly and sensitive to our needs.
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San Diego, CA
Your company is very professional. Feedback during the entire purchase, design and install was exceptional. Thank you!
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San Diego, CA
The stair climber is a life saver. We can now enjoy our second story without having to worry about falling and or having to spend most of our time on the first floor. I previously submitted a response thinking I was evaluating something I ordered on ebay. I gave a rating of 1. Please disregard that previous evaluation.
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Carlsbad, CA
The staff at the Carlsbad 101 Mobility were attentive, professional and most accommodating. Our stair lift is just what we needed for our current physical limitations. Installation was just as professional as the upfront process. Thanks to all!
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San Diego, CA
Your service and understanding has been much appreciated. Many thanks. [NAME REMOVED] sadler
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Oceanside, CA
Thank you for your understanding regarding my wifes condition. Siguund [LAST NAME REMOVED]
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Lakeside, CA
Professional service, fair pricing, and great communication. I highly recommend 101 Mobility.
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San Diego, CA
I loved the speedy response and the ability to whip up a quick quote from the pictures on Google Maps. The client was also very impressed. Accommodating the client and family needs and getting the ramp in on their time frame!! I was pleased with my referral and the great impression you made.
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San Diego, CA
The chair climber is exactly I wha I needed
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Winchester, CA
I was impressed about the caring showed by Kendra during the whole process and the two gentlemen who installed my stairlifts were the very best, they were very careful not to damage or in any way disturb my home in any negative way. I also liked the way I was trained on my stairlift and I feel so positive about this company and their products, I think I was very lucky to have found this organization, I am completely confident and satisfied.
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San Diego, CA
Professional, prompt, informative
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La Jolla, CA
101 Mobility installed three Harmar stair lifts in our home about three years ago. One of them locked up on Sunday night. I called Monday morning and Gary French had Soren, his Technician, at our home by Tuesday morning. Soren was able to diagnose and fix the problem in about one hour by working over the phone with the Harmar engineers. In addition he reprogramed the inoperable remotes on one of the stair lifts and checked the batteries in all three stair lifts. You are lucky to have someone like Soren servicing your customers. Thanks for your amazing response to our stair lift problem.
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Pala, CA
Easy work with seniors with the liko 230
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Sunset Cliffs, CA
Excellent products and great service.
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Rancho Bernardo, CA
Polite, responsive and on time.
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University City, CA
Everything.
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Vista, CA
Very accommodating and polite, very much appreciated during a difficult time as my parents transitioned into a time of physical needs. Excellent and professional installation, with many styles and options. Highly recommend.
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La Mesa, CA
Great service and price!
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La Jolla, CA
Serviceman Soren was knowledgeable, pleasant and very helpful Karen on the phone also: pleasant, very helpful. Both were totally professional, not a usual trait these days!
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Fallbrook, CA
we appreciated how quickly you installed our ramp.
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La Jolla, CA
Good response to issues.
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Oceanside, CA
Dedicated service people.
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Fallbrook, CA
Kendra worked with me a long time as I waited for my husband to get strong enough to come home after a stroke. She was very patient. Thank you Kendra.
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Lemon Grove, CA
No surprises, on time, professional, fair price
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Temecula, CA
What can I say about receiving poor service...Nothing!!!! If you are smart you would go no place else. These people are the best and you won't be sorry. Feel free to use my comments 💕💕💕
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La Jolla, CA
Amazing customer service, prompt communication, very helpful, free onsite evaluation and recommendation.
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Solana Beach, CA
Excellent product knowledge, great communication about data and time of installation, clean installation, and product demonstration and explanation of chairs features after product installed.
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Valley Center, CA
Everything that was promised was delivered on time and on-budget. Kindra was wonderful to work with and remedied with no issues. great company!
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Lakeside, CA
Great follow up and prompt feedback was most appreciated as handling the topic of getting a ramp while under a lot of stress they were a pleasure to work with !
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San Diego, CA
your service meets my time frame. Your products are well made
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San Diego, CA
The salesperson (Kindra) was very knowledgeable, polite, and patient. She worked with us to figure out exactly what would work for us. They came and installed the lift quickly and professionally. My mother was happy with the gentleman that instructed her on how to use her chair. Thank you.
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Coronado, CA
If you need a chair lift. Use this company, I had one installed and I love.it. This company was not only professional, but showed me photos of every step that would be taken . The installers were courteous and neat in their work. This is the best quality company you could ask for.
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San Diego, CA
Kindra presented all the information we needed to make a good decision. Highly rated products, (I had done my research), and she had already come up with two final chair lifts that would match our particular needs. Kindra also brought samples for a needed handrail, which we selected to have installed on the same day. The best part was that the chair lift could be installed on the day we needed it to be, which was within a week- no waiting! On installation day, the crew of three came and got the job done so professionally and diligently. I appreciate so much, also, that they patiently showed my elderly mother how to use the chair lift, until she felt confident and comfortable with it. I highly recommend this wonderful company for all your mobility needs.
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Carlsbad, CA
Reasonable prices. Quality installation
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San Diego, CA
The technician came on time. Finished the job and gave me some recommendations.
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San Diego, CA
accurate service
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Carlsbad, CA
The chair climber is 100% functional ……………has saved me from falling!!
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Rancho Santa Fe, CA
Very knowledgable, didnt try to over sell us and gave us what we needed! Will definitely be purchasing other mobility products from them!
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San Diego, CA
Perfect product Quick response Really care Personable Reasonable price Customer service
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Chula Vista, CA
Very easy to use and set up was fast. I had the product up and running at my home in less than 24 hours. Staff made sure I got the right product for my needs.
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Bonita, CA
Service was outstanding. Kindra was very accessible, knowledgeable, helpful and easy to work with. The handrails for our entryway steps look and work great.
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Ramona, CA
the products you offered solved some problems for me. also i appreciated your input and ideas
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Chula Vista, CA
Very nice lift and great people and very nice to deal with Gary and Chris were on time very pleasant I highly recommend this company
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Carmel Valley, CA
First class installation. Everything done right.
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Encinitas, CA
Good quality. Good service by Kenddra
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Carlsbad, CA
Ramps and superb customer service by owner, Kindra French. She went out of her way to assist my needs
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Lake Elsinore, CA
Seems to work well. Husband very happy with it.
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La Jolla, CA
service was great and expertise of the product was appreciated.
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Tierrasanta, CA
so far so good and wonderful customer service!
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San Diego, CA
Kendra was very pleasant and informative during our sales meeting. I was very pleasantly surprised at the price. The unit was installed promptly (two days later) by very friendly and efficient installers. Took about 3 hrs. They went over all of the safety features and operating instructions. Very pleased from start to finish
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San Diego, CA
Stair lift works great! Customer service and installation was even better!!
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Thousand Oaks, CA
I like the idea of the LiftKar. But it is more difficult to learn than I thought it would be. I would recommend it to anyone who was physically fit enough to operate it. It is very well made and I trust that it is very safe. When I am actually using it to transport my father I will have a better idea of how I feel about it.
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San Diego, CA
Excellent!
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San Diego, CA
Besides the product, I’m very happy with the service. In a transition time in my parents like I didnt know how to go about purchasing a stair chair for my dad. I called a few places and they did not returned my call. Kindra was the first person that I spoke to at 101 Mobility. She was nice, patient, and answered all my concerns. I made the installation and purchasing process very easy. What I like most about her is that she did so well communicating with my mom and making her feel comfortable. That is the main reason why we made the purchase with 101 mobility. I also plan on referring my friends and relatives to you guys because you have the best customer service.
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Oceanside, CA
I liked the friendly and personalized service, and most importantly, that Kindra and Gary are very knowledgeable about their products.
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Point Loma, CA
They came out right away, and offered many options to solve our problem areas. Very happyt with the company !
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San Diego, CA
Kindra was exceedingly knowledgeable about the products and was great at finding a solution to out situation. She was very patient and accommodating as we determined what would work best for my mother.
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Carlsbad, CA
1. effort exercised to insure proper operation and service to the customer's wants. 2. cleanliness 3. manners
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San Diego, CA
Customer service was excellent. Competitive prices. Kindra a pro who diagnosed our needs quickly and accurately.
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Alpine, CA
the chairlift has been a big help in fact more than we thought. I’m having surgery next week and it allows me to go upstairs while I’m healing. We had a little issue and it was addressed within a week. That’s the kind of confidence we need. Jim and June Hill
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Coronado, CA
The delivery and instillation were completed as scheduled. However, the ramp edges appear as though this ramp had prior use or storage which caused a darkened finish. The weather has been too hot to attempt a cleaning. I checked the Mission Valley area Lowes for your recommended runner. It does not sell Apache Mills (extruded vinyl utility runner) cut to fit.
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Vista, CA
101 mobilitiy's rapid responses to all of my concerns and questions were very helpful. Kindra and Gary made what at first appeared to be a complicated process fairly easy and mostly stress free.
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San Diego, CA
Service is reliable and knowledgeable. Product (stair lift) has been a godsend.
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Chula Vista, CA
The really enjoyed their quick response to our needs and their professionalism. They are easy to contact and willing to assist with any problem that may arise with their he stairlift.
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Imperial Beach, CA
The product operated as advertised and was well built. The service staff were very professional, helpful and courteous.
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San Diego, CA
The quality of the products used seem to be of good standing. The job was handled very professionally and friendly.
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La Jolla, CA
Professional knowledge
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Carlsbad, CA
Very straightforward and simple to install.Loved that I could rent by the month. The ramp that I got was perfect for my needs.
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Carlsbad, CA
This is a very professional, experienced company. They analyzed our situation and made the best recommendation for our stair-chair. The interactions were professional, but very friendly and cordial. The skilled workmen who installed the stair climber, as well as the bathroom safety bars were very efficient and neat and did a great job. I would highly recommend 101 Mobility for these specialized products.
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San Diego, CA
Service was exceptional. We’ll absolutely use the company again and will recommend to others.
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Valley Center, CA
Very satisfied whit 101 mobility
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San Diego, CA
It is now possible for my husband to get up and down stairs to our upstairs bedrooms safely.
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Carlsbad, CA
The customer service is amazing. From the very first call to inquire about products to rearranging schedules for installation when it worked best for me.
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Escondido, CA
I appreciated Kendra's coming to the house so promptly, evaluating the house for safety, and installing the grab bar extension pole.
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Oceanside, CA
Installation, was timely and finished in an acceptable time frame.
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San Diego, CA
Friendly and courteous reception and prompt service as promised.
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Encinitas, CA
Very well explained to us and all questions answered.
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Oceanside, CA
Stair rail helps me haul groceries and other loads up to our beach condo
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San Diego, CA
I have had the chair only a short time, but I find it very satisfactory. I was concerned that it would distract from the appearance of the house but I find that not to be so. It is quite handsome. The installation crew was great and I appreciated the time that Steve spent correcting the wiring. He was determined to get it right. Thanks for your excellent service and I look forward to an easier life. [NAME REMOVED]
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San Diego, CA
101 Mobility customized a rental wheelchair ramp so my wife is able to stay in our 5th wheel trailer in Campland RV Park where we are staying for the winter. I don't know what we would have done without it. THANKS!!
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Oceanside, CA
The service I received from Kindra French was personal. I felt like a friend was in my home and was truly concerned with helping me more so than trying to sell me something. The installers were wonderful as well, but it was Kindra that made my decision to go with Mobility 101.
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Escondido, CA
Very professional on every level
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Solana Beach, CA
I had a problem with the way my daughters had installed the suitcase ramp. I shared this information with 101 mobility. They came out to look at the ramp only to tell me that my sweet doctors had installed the ramp backwards. 101 mobility was timely and responsive. They care about their clients, and do what needs to be done to I sure their safety and satisfaction.
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San Diego, CA
Really pleased with this company and their installation was timely and accomplished in good time. Would definitely recommend them. The chair lift works perfectly.
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Carlsbad, CA
The personal service from Owners and staff; All involved were sincere and knowledgeable with product and installation.
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Carlsbad, CA
I was very pleased to have my stairlift installed so quickly. The training was also great. The product appears well built and I hope to enjoy it for many years.
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Solana Beach, CA
Great customer service.
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Poway, CA
Excellent Service I called on a Sunday morning and they made arrangements to meet me at their office to get me what I needed for my husband who had just been in a motorcycle accident .
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Rancho Bernardo, CA
My experience with 101 was amazing! They surely know how to treat customers and give excellent customer service. We needed them urgently and I submitted an email on line on a Sunday when they were closed yet received a phone call within an hour. I would use them again if I had to and truly recommend them to friends!
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