101 Mobility San Diego Reviews


Lake Elsinore, CA
very satisfied with the service

Carlsbad, CA
Very friendly and responsive staff

Santee, CA
Very friendly and knowledgeable about their products and work to find you the best solution for your situation.

San Diego, CA
Team was competent and explained the issues with my chair in a clear fashion.

San Marcos, CA
Please see my review...... you earned a 5-star atong from me!

Del Mar, CA
Conveniece and reliability

San Marcos, CA
Love the safety of my new chair. I feel so comfortable going up and down my stairs now. Am able to move back up to my Master suite with ease, and feel safe doing this project on my own. Thanks

Del Mar, CA
You were professional and patient as we tried to figure out our specific needs. Thank you very much. [NAME REMOVED]

La Jolla, CA
Everyone at 101 Mobility did an excellent job. Gary French responded immediately when I called with a stairlift problem. He came to our house, did a temporary repair job and ordered the parts needed to complete the repair. Upon receipt of the parts, Karen Brems called, scheduled an appointment and sent us a confirmation email. 101 Mobility technicians, Scott and Manny, were dispatched to our house and did an excellent job in repairing the stairlift, servicing two other stairlifts and replacing and reprogramming one of the corroded remotes. Thank you, 101 Mobility.

Oceanside, CA
We liked the Kendra,Sales person who came to look at our situation and spent a considerable amount of time helping us figure out the best equipment solution for our tri-level. We liked all their prompt returns of phone calls for questions. We liked the time they took to show us different equipment in their store front.We liked that we received our equipment on given estimated time of arrival (even through this difficult Covid Pandemic). We liked the installers who came out and did an excellent job of installing & cleaning up! We liked that the owner took great care to come out to carefully drill the holes in our tile! Thank You All!

San Diego, CA
Delivered the product that you said you would which is working perfectly.

La Mesa, CA
Professional and prompt service. No pressure approach. We are pleased with the installers who arrived on time and did a great job. No problems

Carlsbad, CA
On time. Very professional and friendly. I would recommend them highly.

San Diego, CA
The team at 101 Mobility, are very friendly and competent. They went out of their way to accommodate me. I have recommended them to friends.

El Cajon, CA
service was excellent! Product was delivered on time and professionaly

Rancho Penasquitos, CA
They took their time and worked diligently to custom fit the design of our free curve stair lift. It made my parents, in their 80s, up and down the stairs smooth and easy!

San Diego, CA
I loved that you had a range of lifts to offer and very patiently explained the pros and cons. We are very happy with your customer service, promptness and installation crew.

La Jolla, CA
The help in selecting the best choice for two sets of stairs was very helpful and the chairs are working for us without any problems. The installation was a difficult one for one set of stairs and 101 mobility persisted until it was perfected. We are very happy with the service and the expert help in selecting the right chair lifts. The chair lifts were installed the first part of September and are working without any problem.

San Diego, CA
Easy to get hold of. Fixed most over phone. Quick service time to home.

Carlsbad, CA
Great Staff and Professional. They work to help you 🙂

Temecula, CA
The owners of this company treat their customers like family and pride themselves on doing the work correctly

San Diego, CA
Very detailed installation. Handicare is a good choice.

San Diego, CA
Thank you for providing quick and excellent service. The stair lift is a huge help.

Carlsbad, CA
We couldn't be happier with our new lift! The measurements were precise and installation was seamless and timely. I highly recommend 101 Mobility for both value and professionalism.

Fallbrook, CA
I like Kindra and Karen. Compassion and problem solvers.

Encinitas, CA
Service, people!

San Diego, CA
Great service-reasonable price! Very polite and responsive staff. Awesome product

Lemon Grove, CA
The guys were professional pleasant and did a great job

Cardiff, CA
The 101 mobility team they keep us up to date on the process from order status to installation. They polite and professional. We would highly recommend.

Alpine, CA
they really provide service right away. They are great people.

San Diego, CA
They listened to what my disabilities are, what I wanted to be able to do, and what they offer to support me. Every person I came in contact with was kind, caring, and responsive. Any time I had a question, they answered promptly. The installation team was very polite and they wore masks the entire time, over 7 hours. When done, all trash was removed, the area was vacuumed, and the entire lift was disinfected. Excellent experience!

La Jolla, CA
Very pleasant experience! Very kind and professional! We live our stairlift! Five stars all the way... Karen and Kindra made the process very very easy and stress free for us! Thank you, Shayla Somervill And my client Leonard Mueller (recipient)

Carlsbad, CA
Thoroughness, professionalism and promptness.

Chula Vista, CA
I like that I don't have to lug groceries up a full flight of stairs any more and it saves my aging and injured knees.

Lakeside, CA
Very fast service, completed in one day and very friendly.

El Cajon, CA
It is easy to use. The workers were very good and hard workers Please do not share my name

El Cajon, CA
Very professional and informative about the stairlift. Installation went well and easier than I thought. So far I have no problems and it’s very helpful for me.

Carlsbad, CA
Easy to use! Sturdy! Comfortable! Staff are great!

San Diego, CA
101 Mobility responded within a few hours of our inquiry into stairway lift options as we suddenly needed to accommodate my mother-in-law after we evacuated her from the wildfires in Northern California. Rheumatoid arthritis makes the stairway climb to our second floor nearly impossible, and thanks to 101 Mobility, we had a rental solution installed within just a few days. The installation went very well, and after a couple of days of use, we were convinced applying the 3 months rent we paid toward the purchase of a lift system made sense. The Bruno stairway lift works perfectly! Very friendly service and competitive pricing. We highly recommend 101 Mobility.

La Mesa, CA
The chair is smooth and works well.

San Diego, CA
THE SERVICE WAS EXCELLANT. NO PRESSURE TO PURCHASE WAS ANOTHER PLUS. ALL THE WORKERS WERE REALLY WORKING THE WHOLE TIME. I HAVE USED IT EACH DAY AND MY ONLY UNHAPPINESS IS THE NOISE ON THE ARM EXTENDER. BUT I JUST NEED TO GET USE TO THAT ISSUE. WE CONTACTED OTHERS WHO HAD PURCHASED THE PRODUCT AND THEY WERE ALL POSITIVE.

El Cajon, CA
The installation was So thorough and secure.

Carlsbad, CA
The stair lift is a lifesaver for my son and myself. We couldn’t do without it. Everyone at 101 Mobility has been Wonderful and very responsive!

Oceanside, CA
The staff that installed my ramp were friendly and efficent. I love my ramp.,

San Diego, CA
I was very worried that my husband wouldn't be able to manage the stairs in our home upon coming home from the hospital and rehab. I made a call to 101 MOBILITY about a "Stairlift" and Kendra came to our home . I soon began to see that this would be the answer for us. It turned out exactly how Kendra explained and she and her husband made it happen after only one week and did it with so much expertise. We will be forever grateful to the French family. Sincerely, Cora Brown

Santee, CA
A very good experience, from the initial consultation to the installation. We are totally satisfied. Thanks so much.

San Diego, CA
Scott did an excellent job right on time I am very careful about COVID-19. I was very impressed he talked me through the screen door and check me out and I checked him out and we both felt comfortable with him coming in to work.Explain to me what I needed to know and was very thorough.

Cardiff, CA
Good service and quality products.

Escondido, CA
Someone else does the ordering,

Chula Vista, CA
The great service started with our first contact with 101 Mobility. They were very nice and welcoming. They guided us through the steps of finding the right ramps for us so that when Kindra arrived she had brought everything she thought would work and some other pieces just in case. Everything went perfectly. The ramps all fit, they look great, and they weren't too expensive. All good in my book. Thank you so much. Kimberly Monahan

Talmadge, CA
Efficient, friendly, good value.

Carlsbad, CA
The product looks clean and neat. The installation took about 6 hours.

La Jolla, CA
everything. went well, very professional

Oceanside, CA
Everything from beginning to end was done in an efficient, friendly, helpful and skillful way. Kudos to Kindra, Gary, Scott and Karen, for making this experience so easy and stress-free.

La Mesa, CA
Professional, caring, excellent service & product. Have recommended to friend.

San Diego, CA
I liked how quickly I was able to get the product installed and how clearly and quickly communications from the company came.

San Diego, CA
I think the whole process from Kendra proposing a custom installation to the actual installation was very professional and timely.

San Diego, CA
From initial contact Monday to completion of two chair lift installation on Friday a most satisfying experience. Such a deal, except Kindra and Gary don't deal with customers, they WORK with them; ensuring the best configuration at the best schedule and cost. Professional, expert, and most of all personable. Thanks Kindra, Gary, and tech Scott for making our lives more manageable.

El Cajon, CA
My and I called over trying to find a lift to put our. Electric scooter into the trunk of our car and were told that there was none. My step daughter fond 101 Mobility. She called them and Karen ,one of the owners agreed to come to our home and see what they could do for us. When arrived she took measurements and came up with a solution. See showed us her solution and gave a price. It was exactly what we were looking for and gave her the order. This was a great working with her. Karina a co- owner, and his Assistant came out our home to install the lift.they were very cooperative, knowledgeable and pleasant. The completed installation and Karina showed us how to place the scooter in the trunk. They did a great job. We are very happy with whole experience. We highly recommend 101 Mobility. Bruce Piper

Escondido, CA
Great Quality Great Price extremely fast and efficient installation by well qualified professional's

Carlsbad, CA
Excellent product and service

Escondido, CA
Very nice people and prompt service.

Del Mar, CA
The product is sturdy and good looking. The service has been excellent. Everyone was efficient, kind and hard working. Thank you.

El Cajon, CA
Your team was awesome. They were professional and timely especially during this time of crisis

San Diego, CA
Great job disinfecting and very courteous. Appreciate Kindra’s personal contact and describing efforts to keep people safe during this time, and of course the quality of service is wonderful. Thanks 🙂

Carlsbad, CA
The responsiveness is fantastic. Every time I call or text I get answers almost immediately.

Oceanside, CA
101 was very helpful, especially during the COVID-19 pandemic.

Tierrasanta, CA
You offer a variety of related products, giving plenty of information about each one. Your delivery and installation was quick and professionally done. And your pricing is very reasonable. Also it’s been easy to get follow up service whenever necessary.

San Diego, CA
Very responsive. Very patient. Good quality products.

San Diego, CA
Safe and structured well rental helps alot.

San Diego, CA
Love not having to walk up 18 stairs any longer... Installation went well and I am very pleased with all that transpired...

Escondido, CA
-The explanations were clear and concise. -Friendly, professional team. -courteous

Del Mar, CA
Very knowledgeable owners/staff with expertise in all areas Excellent quality products Excellent warranty Superb Service from start to finish

San Diego, CA
Was an easy process to install a temporary stair lift while my elevator undergoes major renovation.

La Jolla, CA
They have a great product and pay a lot of attention to the needs customer. They offer high quality, care, and training. It was a wonderful experience to work with Kindra and to receive training from her. They are also excellent in communication by phone and/or email. I would highly recommend 101 Mobility.

San Diego, CA
It was a pleasure doing business with your company! From start (meeting Kindra and communicating with Karen) to finish, the whole experience was easy and pleasant. We received the information necessary to make our decision. The installation went smoothly. The installers showed up on time as promised and were done in one day. The Bruno stair lift works perfectly and now we can rest assure that my mom can handle the staircase safely. with gratitude and appreciation, [FIRST NAME REMOVED] and Lory

San Marcos, CA
Our experience with 101 Mobility was great. They were very responsive, knowledgeable and helpful.

San Diego, CA
Your company gave me a lot of help from coming out to see what I would need to remove my old chair and install a new one. The installation time was set at my convince and the men were on time. They were very polite and worked the whole time they were here. The owner came and he helped the others almost the whole day. I was very impressed by the work ethic, no cussing, and politeness. My husband sat on the porch for hours watching them and they happily worked around him. When they were if wished, my daughter and I were given papers to help us understand everything and we were also shown how to work the chair. This company seems to be proud of their service and want to make it the best for you.

San Diego, CA
I very much appreciated Kindra taking time to explain everything and demonstrate various options. Also, the crew that came out to install the Freecurve Stair Lift were attentive to details, polite and focused on getting the job done correctly. THANK YOU!

San Diego, CA
The technician was professional and on time. The repair was completed and my stairlift is operating like new.

Escondido, CA
I haven’t seen the ramp yet, but all reports say it’s great. Your customer service is wonderful!

Carlsbad, CA
The stairlift is a godsend. The repair guys are wonderful and thorough. Everyone with 101 are helpful and friendly!

San Diego, CA
Everything was great! Loved the fast response, the professional installation team , and the quality of the mechanism. Thank you sooooo much!!!!

Carlsbad, CA
reliable operation and support joseph eppel

San Diego, CA
Customer service and going above and beyond before, during and after the sale!

Carlsbad, CA
Fast, attentive service. Very flexible and accommodating. Highly recommend.

San Diego, CA
The process was smooth and fast from the point of sale to the installation. The prices are more than reasonable for a top of the line product too! The installation went fast and without a glitch and now I have a very HAPPY and safe 86 year old mother who has gained indecency back. And to me, that alone and the peace of mind that I get from ensuring her safety are priceless! Thank you!

San Diego, CA
Love the responsiveness and help Kindra provides. Dependability and reliability and a great solution to our needs have made our lives so much easier. We are very grateful. Kindra is the ultimate professional!

Temecula, CA
It met our criteria of needs the best, compared to the other competitive Stair Lifts. Cost is too high. Installation was acceptable.

La Jolla, CA
Quick responses and turnaround, reasonably priced and great customer service!

La Mesa, CA
Both are and we’re great.

San Diego, CA
Provided necessary wheelchair ramp quickly and economically. Excellent installation & creative solutions to overcome unforeseen difficulties.

San Diego, CA
Prompt attention by conscientious, pleasant workers & good quality.

San Diego, CA
Kindra was wonderful to work with! When I called (and I'm from Nevada), I thought I needed to get the Stairlift installed quickly as my mom was in the hospital and would be released soon. Kindra worked with me and went above and beyond by arranging to have it installed in just a few days from the time I called. My mom ended up having to stay longer so we were able to get the stairlift installed in plenty if time. Kindra's efforts in ensuring we can get the stairlift and ramp installed in time is what made me go with this company. Customer service is the best!

San Diego, CA
Logical, reasonable, honest and forthright.

Poway, CA
Service is excellent. Product seems quite good.

San Diego, CA
Very pleasant company to deal with. Kindra and her staff gave our family all the necessary information needed to help make getting a stairlift for our home a very easy decision. Would recommend 101 Mobility to anyone seeking a professional company for their mobility needs. Our 93 year old mother now has more options with the installation of her new Bruno stairlift with the ability to do more in a much safer environment. Thank you again 101 Mobility! Mark and Jayne Guiffrida

El Cajon, CA
Came the day they were scheduled. They were friendly, neat and cleaned up. An outstanding company. I really appreciated their thoroughness.

Escondido, CA
The two ladies I had the pleasure of dealing with, are the most professional and caring people I've encountered in a long time. They helped me and worked with me until the issue was solved. The 101 Mobility staff will be requested by by to anyone that needs assistance.

Fallbrook, CA
Thank you for the quick service, very nice company and great products My Husband was very happy with the results when he returned home from the hospital Thank you

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