101 Mobility South Chicago Reviews


Matteson, IL
101 was absolutely wonderful to work with, prompt responses, quick set up, friendly employees .. and changed our lives making it easy for my parents to love a better pain free life from walking up the stairs.
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Chicago, IL
The service was prompt and all questions were answered.
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Downers Grove, IL
I have found Mobility 101 Mobility to be a terrific company. They are extremely responsive, very knowledgeable able service is top notch. I have been dealing with Laurie and crew in Orlando Park since 2018 and truly couldn’t be happier.
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Woodridge, IL
Rick and Laurie of the South Chicago office were both very professional and helpful. The chairlift was installed in about 2 weeks time. The Bruno Elan chairlift has worked well. By being able to raise the arms of the chair, the seat, and the footrest, the unit has a relatively small footprint. Marvin A. Brusman
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Orland Park, IL
Rick and his team were very helpful and thorough in explaining the operation of our electric lift. Excellent customer service and we are happy with our purchase.
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Robbins, IL
Excellent product!!! The installers certainly know what the were doing. By the way I only had two railing installed but they are so secure. Thank You Would recommend without a doubt!!!
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Country Club Hills, IL
The product is good and the people are very professional on what they do I give them a 10
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South Holland, IL
Friendly, courteous and knowledgeable people. Products in stock for quick delivery.
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New Lenox, IL
My experience with 101 Mobility was good from my first contact and all the way to installation of my stairlift. I was able to pick the product that I felt best suited my needs and get it installed the way I wanted. The stairlift is well made and works great. The installation was quick and I received detailed instructions on how to operate and care for it. The entire staff were very pleasant to deal with.
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Glenwood, IL
I am very pleased with the excellent service from 101 Mobility of Orland Park. Everyone was very pleasant and accommodating. Rick came out quickly to access my family’s needs and Laurie was there to answer all my questions and concerns. Dakota was a sweetheart; he addressed all of my concerns about the installation and did a very nice job. He took the time to show my family how to operate and maintain the equipment and made sure that we were comfortable and happy with the installation. I would highly recommend 101 Mobility of Orland Park.
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Frankfort, IL
From the first call to installation of our chair lift, this company was fantastic! They made what I thought would be a difficult situation very easy and quick. The chair lift has been a life saver and very easy to use.
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Lemont, IL
Just what my husband needed, quickly response for ramp and easy and helpful to work with.
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Orland Park, IL
Knowledgeable and reliable....
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Chicago, IL
So far the lift seems to be working well. When they come back for maintenance and replace wooden side partition I feel the job will be completed.
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Frankfort, IL
Rick, the owner went out of his way to measure and figure out the best device to handle our needs. My daughter has M.S. The pride scooter that she has wasn't being utilized because neither she nor I could no longer pick up to put in our car. I had an opportunity to purchase a SUV , one that could possibly fit a device to handle our problem .I consulted with Rick and after searching he found one. It is a Bruno side curber with an arm that extends out. 101 Mobility installed it, and it's the best solution for our needs and my back! Plus it fits inside the SUV so nothing sticks out of the car. We are both excited to be able to put her scooter back in action. We were treated with kindness and courtesy by him and his wonderful staff.
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Orland Park, IL
Laurie Was fantastic
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Joliet, IL
Fast and meet our need during Pandemic Very professional
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Lockport, IL
Immediate response to my need for a new chair on my 15 step stairway to my second floor apartment, since having much difficulty after hip and back surgeries. Expert measurement and details of options for choosing a new chair. Extremely satisfied with the reasonable price and payment option. Installation in three days with immediate use. And, during this covid crisis, Mr. Kasper, Dakota, and an additional installer wore masks the entire time during installation. A+++ for customer satisfaction.
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Hickory Hills, IL
Very professional and thoughtful. I appreciated their helpful information. I was happy that I chose this company. They had my best interest in mind.
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Orland Park, IL
Very professional service
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Woodridge, IL
Extremely honest and professional in every respect. Rick, the owner presented our family with cheaper options and rent to own features that no other company did. We have the upmost faith in this company.
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Orland Park, IL
Excellent customer service with fast service. Wonderful company. So happy my daughter in law found them for us.
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Orland Park, IL
Everyone was friendly and helpful. Fixed my Joey Lift.
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Lemont, IL
Servie and follow up was great. The rep that you sent out was very knowlegable. The installers were very good as well. They explained everything to my husband who then showed me how the chair worked. The best investment we have made recently to help me with my leg mobility. Thanks for the great service.
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South Holland, IL
Product is good so far and service is excellent.I know they work long hours to keep their service promises
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Lansing, IL
The best customer service, very friendly, helpful and installation was top notch. A real pleasure to do business with at a difficult time. It's great to find a company that really cares!
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Frankfort, IL
that you have powered up samples that we can see and try at your facility
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Frankfort, IL
Each of you is always giving 100% to try to help!
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Homewood, IL
The ramp installed in front of our house for my mother has transformed how she can go outside now and get around. Before everything was difficult as well as unsafe and now she can easily get out in her wheelchair to enjoy the outside, go out to the car and go into the neighborhood. The company representatives and workmen were all very professional and gave us a very well built product that was sorely needed.
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Lemont, IL
Your representative, Dakota, was very friendly, wore a mask (without being asked to) and repaired my 20 year old, very unusual stair climber quickly and efficiently. We are very pleased.
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Flossmoor, IL
All employees were very knowledgeable and helpful. Product meets my expectations.
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Mokena, IL
I like it because it’s a help and a safety factor.
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Downers Grove, IL
With the challenges of Covid, personal specific needs, and storms in the south, I was worried the products would not be able to be delivered and installed. 101 Mobility took care of everything like "SuperServices"! They became my heroes and took care of everything. I would highly recommend them to anyone in need of their services.
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Oak Lawn, IL
Thank you for your great customer service. It's a pleasure doing business with Laurie and Rick!
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Frankfort, IL
101 Mobility has been so incredibly helpful to my mom who is living with ALS. Laurie is so knowledgeable and goes above and beyond to help. Laurie and Rick have expedited orders and helped us navigate through our challenges with calm and positivity. We cannot say enough amazing things about this company and the excellent snd timely service they provide. We would highly recommend 101 Mobility.
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Riverside, IL
I NEED AS SOON AS POSSIBLE
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Lockport, IL
Laurie Coveny was so pleasant and helpful on the phone and in-person. Rick Kasper was very helpful, took the time to show me how to install the batterys.
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Plainfield, IL
The owner was wonderful to work with! Thank you for giving my mother in law freedom!
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Joliet, IL
I appreciate that the members are friendly and try to help in any way they can. I never have a question unanswered and service is always great
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Bourbannis, IL
Very easy to get and have it installed. And great customer service people.
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New Lenox, IL
Friendly and very accommodating people. They had the supplies I needed.
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Chicago, IL
Great products and outstanding customer service.
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Downers Grove, IL
Great service by Rick and Laurie!
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Palos Heights, IL
Rick and Laurie were very helpful throughout the process and the installation was excellent.
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Boilingbrook, IL
Rick was very helpful and took time to explain everything. He also worked quickly to resolve a scheduling issue. Just an FYI, I will be contacting Rick tomorrow as the remotes for the small stairlift seem to be malfunctioning. I'm sure he will make it right.
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Palos Hills, IL
Service and people are great.
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Elmhurst, IL
The presentation of two alternative stair lifts choices was professional. The follow up inquiring for any questions or comments necessary for a decision was appropriate. A key factor was the demonstration of both products at your facilities.
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Homer Glen, IL
Friendly knowledgeable peop;e
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Palos Heights, IL
Just recommended your company to two friends who have family in Rehab at this time.
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Chicago, IL
Got a call reminder from 101 Mobility about yearly maintenance for VPL. Scheduled it, they came at appointed time. Easy.
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Elmhurst, IL
Very professional and made every possible attempt to provide the best results.
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Tinley Park, IL
Very transparent and informative. Got the work done quick — Keeping their info for future work.
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South Holland, IL
My experience has been excellent. All work and communication was done in a timely and professional manner. The Vertical Lift works great and haven’t had any issues at all.
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Palos Hills, IL
The staff is friendly and helpful. Service is great; the lift was installed before my Mom came home from the hospital. It has allowed my Mom to retain some sense of normalcy in her daily routine and is a lifesaver for caregivers.
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Orland Park, IL
Service is excellent
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Chicago, IL
Rick Kasper listened carefully to my needs, knowing everything was time sensitive and facing the unpredictable Chicago winter weather, he carefully helped me navigate to find the right solution . My choice was the Bruno vertical platform lift. From start to finish, Rick and his team did a excellent job every step of the way, completing the installation without delay. I am very pleased with our Bruno lift and know that I made the right choice with choosing 101 Mobility with Rick and Laurie his customer care manager.
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Woodridge, IL
We are very pleased with your product, friendly customer service and your ability to install a unit in our home , to meet our quick deadline to be ready in our home for our Grandpa to come home. Thank you so much!
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Tinley Park, IL
Very responsive to our needs and requests to find a workable solution to our specific circumstances. They were very flexible and provided a variety of financing options to assure that we would be comfortable with the entire process.
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Willowbrook, IL
Great service and great products because of the customer orientation of all employees.
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Downers Grove, IL
Great customer service. Staff is as helpful and nice as can be.
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Oak Lawn, IL
Quick and friendly service. Very knowledgeable staff
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Homer Glen, IL
Customer service is beyond excellent!
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Palos Heights, IL
Friendliness and for making the required changes without a hassle.
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Chicago, IL
Great communication with me. Really passionate about the products, owner came out the day my husband was due home to check on ramp! Amazing company!
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Lagrange Park, IL
Lori went well out her way to help.
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Chicago, IL
The Service was Great!!! Mobility Serviced a unit that we own.
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Chicago, IL
Prompt and reliable services, great customer sericve from Lori in Orland Park, IL.
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Justice, IL
prompt, courteous, professional service
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Homewood, IL
What was installed gives my mom freedom! Thank you!
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Lombard, IL
Services were provided on schedule.
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Flossmoor, IL
Great Service and affordable
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Channahon, IL
Superior service!
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Lemont, IL
smooth running chair lift and fast service
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Chicago Ridge, IL
Service was professionally done and the product is a very good quality. It was installed in about an hour and looks great and works well.
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Oak Forest, IL
Very helpful employees
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Homer Glen, IL
The convenience, the product and the price.
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IL
I was visiting family in the Orland Park area and I rented a mobility Scooter from 101 Mobility in the area. I could not recommend the staff and service provided enough. I will give a very special mention to Laurie Coveny in the office who went above and beyond the call of duty to accommodate me. I will be back.
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Palos Heights
The process took longer than it should have, through no fault of Mobility 101. They were patient with me, my condo association and the local municipality and eventually did a quick, clean and professional installation. Thanks especially to Rick and Laurie.
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Lockport
Fantastic experience! They installed a chair for my parents from the basement to the main floor. They were professional and got the job done immediately after we moved into our house.
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Boilingbrook, IL
No pressure sales
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Homer Glen, IL
You were able to get the ramp that I needed quickly to my house so that I could get in and out so much easier! Thank you for giving me back some freedom!
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Lemont, IL
Very helpful and caring!
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Palos Heights, IL
The quick response from my first phone call, all of 20 minutes.
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Palos Hills, IL
The service with a smile. Laurie & Rick have been terrific! Always ready to help.
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Tinley Park, IL
The stairlifts are working out great and the service was outstanding! I would definitely recommend 101 Mobility to anyone who needs stairlifts!
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Country Club Hills, IL
The personal service they provided to my mom in making sure the chair and the lift was the right fit for her size.
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Mokena, IL
101 Mobility I was very impressed with the efficiency of the company. They were very cordial and knowledgeable. They understood my situation and advised me accordingly ! Greg Evans
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Chicago, IL
Very personal service and a strong ramp with various means of payment. thank you.
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New Lenox, IL
The people are great to work with. It's so simple to use my dad is actually using it!
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Crest Wood, IL
Laurie was very understanding and accommodating. The installers were very professional. Definitely a first class operation!
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Chicago, IL
Reliable and have what I need.
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Joilet, IL
No-pressure sales, very polite and patient in answering all questions, very prompt in scheduling and showing up, good quality product, fair price
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Tinley Park, IL
Representative was very professional and repaired our chairlift. Very happy with their service.
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Berwyn, IL
Great product and quick service in one day. The chair lift is a very well designed with the remotes that come with the lift
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Downers Grove, IL
Love the chair lift only had it a short time but we are happy so far
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Downers Grove, IL
Service was outstanding. Laurie, out of the Orland Park store, is extremely knowledgeable, friendly and very helpful. I highly recommend 101Mobility
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Mokena, IL
Rick and Laurie were incredible helping me to find the appropriate lift for my vehicle and chair. They even had me bring in both to measure before ordering. It turned out that although the Joey lift would fit in my Durango, my current chair did not fold enough to do so. Laurie tried hard to find a better solution. But I ended up getting a different travel chair. I now have so much more independence since I can simply drive up on the lift, and the chair gets picked up and brought into the back of the car.
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Lombard, IL
very responsive.
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Orland Park, IL
Quality of product and knowledge of representatives from Laurie, person on phone and assisting on sale of lift to Rick who came out explained, showed product and measured to the installer who was great.
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Minooka, IL
Knowledgeable friendly and considerate staff. Products brought to home for review. Understanding of product differences and requirements. Professional but not pushy.
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