101 Mobility South Chicago Reviews


Lockport, IL
Laurie Coveny was so pleasant and helpful on the phone and in-person. Rick Kasper was very helpful, took the time to show me how to install the batterys.
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Plainfield, IL
The owner was wonderful to work with! Thank you for giving my mother in law freedom!
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Joliet, IL
I appreciate that the members are friendly and try to help in any way they can. I never have a question unanswered and service is always great
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Bourbannis, IL
Very easy to get and have it installed. And great customer service people.
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New Lenox, IL
Friendly and very accommodating people. They had the supplies I needed.
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Chicago, IL
Great products and outstanding customer service.
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Downers Grove, IL
Great service by Rick and Laurie!
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Palos Heights, IL
Rick and Laurie were very helpful throughout the process and the installation was excellent.
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Boilingbrook, IL
Rick was very helpful and took time to explain everything. He also worked quickly to resolve a scheduling issue. Just an FYI, I will be contacting Rick tomorrow as the remotes for the small stairlift seem to be malfunctioning. I'm sure he will make it right.
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Palos Hills, IL
Service and people are great.
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Elmhurst, IL
The presentation of two alternative stair lifts choices was professional. The follow up inquiring for any questions or comments necessary for a decision was appropriate. A key factor was the demonstration of both products at your facilities.
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Homer Glen, IL
Friendly knowledgeable peop;e
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Palos Heights, IL
Just recommended your company to two friends who have family in Rehab at this time.
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Chicago, IL
Got a call reminder from 101 Mobility about yearly maintenance for VPL. Scheduled it, they came at appointed time. Easy.
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Elmhurst, IL
Very professional and made every possible attempt to provide the best results.
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Tinley Park, IL
Very transparent and informative. Got the work done quick — Keeping their info for future work.
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South Holland, IL
My experience has been excellent. All work and communication was done in a timely and professional manner. The Vertical Lift works great and haven’t had any issues at all.
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Palos Hills, IL
The staff is friendly and helpful. Service is great; the lift was installed before my Mom came home from the hospital. It has allowed my Mom to retain some sense of normalcy in her daily routine and is a lifesaver for caregivers.
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Orland Park, IL
Service is excellent
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Chicago, IL
Rick Kasper listened carefully to my needs, knowing everything was time sensitive and facing the unpredictable Chicago winter weather, he carefully helped me navigate to find the right solution . My choice was the Bruno vertical platform lift. From start to finish, Rick and his team did a excellent job every step of the way, completing the installation without delay. I am very pleased with our Bruno lift and know that I made the right choice with choosing 101 Mobility with Rick and Laurie his customer care manager.
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Woodridge, IL
We are very pleased with your product, friendly customer service and your ability to install a unit in our home , to meet our quick deadline to be ready in our home for our Grandpa to come home. Thank you so much!
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Tinley Park, IL
Very responsive to our needs and requests to find a workable solution to our specific circumstances. They were very flexible and provided a variety of financing options to assure that we would be comfortable with the entire process.
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Willowbrook, IL
Great service and great products because of the customer orientation of all employees.
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Downers Grove, IL
Great customer service. Staff is as helpful and nice as can be.
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Oak Lawn, IL
Quick and friendly service. Very knowledgeable staff
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Homer Glen, IL
Customer service is beyond excellent!
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Palos Heights, IL
Friendliness and for making the required changes without a hassle.
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Chicago, IL
Great communication with me. Really passionate about the products, owner came out the day my husband was due home to check on ramp! Amazing company!
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Lagrange Park, IL
Lori went well out her way to help.
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Chicago, IL
The Service was Great!!! Mobility Serviced a unit that we own.
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Chicago, IL
Prompt and reliable services, great customer sericve from Lori in Orland Park, IL.
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Justice, IL
prompt, courteous, professional service
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Homewood, IL
What was installed gives my mom freedom! Thank you!
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Lombard, IL
Services were provided on schedule.
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Flossmoor, IL
Great Service and affordable
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Channahon, IL
Superior service!
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Lemont, IL
smooth running chair lift and fast service
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Chicago Ridge, IL
Service was professionally done and the product is a very good quality. It was installed in about an hour and looks great and works well.
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Oak Forest, IL
Very helpful employees
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Homer Glen, IL
The convenience, the product and the price.
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IL
I was visiting family in the Orland Park area and I rented a mobility Scooter from 101 Mobility in the area. I could not recommend the staff and service provided enough. I will give a very special mention to Laurie Coveny in the office who went above and beyond the call of duty to accommodate me. I will be back.
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Palos Heights
The process took longer than it should have, through no fault of Mobility 101. They were patient with me, my condo association and the local municipality and eventually did a quick, clean and professional installation. Thanks especially to Rick and Laurie.
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Lockport
Fantastic experience! They installed a chair for my parents from the basement to the main floor. They were professional and got the job done immediately after we moved into our house.
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Boilingbrook, IL
No pressure sales
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Homer Glen, IL
You were able to get the ramp that I needed quickly to my house so that I could get in and out so much easier! Thank you for giving me back some freedom!
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Lemont, IL
Very helpful and caring!
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Palos Heights, IL
The quick response from my first phone call, all of 20 minutes.
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Tinley Park, IL
The stairlifts are working out great and the service was outstanding! I would definitely recommend 101 Mobility to anyone who needs stairlifts!
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Country Club Hills, IL
The personal service they provided to my mom in making sure the chair and the lift was the right fit for her size.
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Mokena, IL
101 Mobility I was very impressed with the efficiency of the company. They were very cordial and knowledgeable. They understood my situation and advised me accordingly ! Greg Evans
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Chicago, IL
Very personal service and a strong ramp with various means of payment. thank you.
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New Lenox, IL
The people are great to work with. It's so simple to use my dad is actually using it!
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Crest Wood, IL
Laurie was very understanding and accommodating. The installers were very professional. Definitely a first class operation!
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Joilet, IL
No-pressure sales, very polite and patient in answering all questions, very prompt in scheduling and showing up, good quality product, fair price
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Tinley Park, IL
Representative was very professional and repaired our chairlift. Very happy with their service.
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Berwyn, IL
Great product and quick service in one day. The chair lift is a very well designed with the remotes that come with the lift
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Downers Grove, IL
Love the chair lift only had it a short time but we are happy so far
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Mokena, IL
Rick and Laurie were incredible helping me to find the appropriate lift for my vehicle and chair. They even had me bring in both to measure before ordering. It turned out that although the Joey lift would fit in my Durango, my current chair did not fold enough to do so. Laurie tried hard to find a better solution. But I ended up getting a different travel chair. I now have so much more independence since I can simply drive up on the lift, and the chair gets picked up and brought into the back of the car.
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Lombard, IL
very responsive.
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Orland Park, IL
Quality of product and knowledge of representatives from Laurie, person on phone and assisting on sale of lift to Rick who came out explained, showed product and measured to the installer who was great.
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Minooka, IL
Knowledgeable friendly and considerate staff. Products brought to home for review. Understanding of product differences and requirements. Professional but not pushy.
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Oak Forrest, IL
I compared three companies before selecting 101 Mobility. I determined that this company had the best pricing plan, especially the "rent-to-own" option. The technician who installed the product was efficient, courteous, professional and helpful. The entire process took just under 2 hours. We are very pleased with the product thus far. My only "complaint" is related to the person who answers the phone and sets up the orders. She tries to be overly enthusiastic, resulting in an extremely loud, annoying voice. She talks over the customer, and DOES NOT LISTEN, instead trying to anticipate what the customer is going to say. These characteristics caused some frustrating phone calls that took longer than they should, as well as the fact that the technician had our street name completely wrong, most likely because she did not listen to what I told her. In general, the rating is a 9. It would be a 10 if the office customer service was better.
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Frankfort, IL
Such amazing customer service and product availability. Everyone involved in the process was compassionate and caring.
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Oak Lawn, IL
101Mobility was AWESOME! Your service was quick, efficient and wonderful. I called 101 Mobility and the very next day Rick was out to give me an estimate for a chairlift. Rick took so much time with us. He answered all our questions and spent a great deal of time explaining every detail of the chairlift. On the day of installation, Jason and Joe put the chairlift in, explained how to operate it and answered all questions we had. I would highly recommend 101Mobility to anyone. I give them A++. The entire process took one week. We could not have asked for a better experience. Thank you!!
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Palos Height, IL
Friendly people, Good prices. Full supply of equipment.
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Orland Park, IL
Love 101 Mobility (and Rick too) 🙂
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Frankfort, IL
I liked many things about 101Mobility. I like that you actually answered my calls, you came out quickly to give an estimate, installation was done when I needed it done, you looked for ways to save us money, your installer was polite, quick and efficient. You made what was a difficult transition for my father as smooth and as painless as possible!
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Mokena, IL
Great service! Thank you!
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Romeoville, IL
Very accommodating under tight deadline.
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Orland Park, IL
Friendly staff, very accommodating. The knee scooter for my daughter has worked perfectly. It is sturdy and heavy duty.
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chicago, IL
Once I collect my chair on June 07 and confirm the battery status and new tires, I should be able to confirm the telephone support and payment facility experienced to date.
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Brookfield, IL
Rick and Laurie were extremely helpful and went out of their way to accommodate our situation!
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Homewood, IL
salesman was informative, installation was prompt and well done
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Orland Park, IL
The most important thing about 101 Mobility is that you fixed my stairlift! I also appreciate the fact you're in the neighborhood. I belong to a large group of people with Multiple Sclerosis. I will be sure to share your name and number with them.
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Chicago, IL
Ease of use
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Palos Hills, IL
Personable service at every stage... product works very well. Thanks!
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Hickory Hills, IL
the product The person in need of using it has difficulty remembering the operation system.does exactly what I expected.
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Plainfield, IL
I was extremely satisfied with their products and service and highly recommend them.
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Orland Park, IL
The staff is very prompt at getting the quotes we need to HFS.
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Chicago, IL
The product was well made and nicely assembled. Looks good and I think very functional. I feel that my family member will be safe on this product. Thank you. We are very pleased.
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Tinley Park, IL
The installers and everyone involved where great to work with!!
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Shorewood, IL
Had the appearance of being honest and above board. They cared what we wanted, not what was the so called deal of the day.
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Romeoville, IL
My wife and I found ourselves in need of acquiring a stair lift for an elderly family member. Not knowing a thing about stair lifts we were referred to 101 Mobility. The owner, Rick came out to give me an estimate and go over my options. He was very professional and understanding of our situation. We ended up purchasing two Bruno stair lifts. 101 Mobility was able to install them quickly. The installer, Jason came to the house exactly when promised. Jason explained everything he needed to do. His work was neat and professional. Upon completing the installation, Jason explained how the lifts operate and their safety features. I would recommend 101 Mobility to others.
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Berwyn, IL
Thank you for being so prompt with the service and installation. The staff and personnel were very friendly on the telephone. Rick Kasper was very professional and very caring person. He was very willing to service my request that I requested for my beloved mother. Thank you and I would highly recommend this company in the future. Sincerely, [NAME REMOVED]
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Orland Park, IL
we had our bruno stairlifts for about a week. it is used many times aday.we fell safe and secure useing them. the instalation was professional and neat.we were very pleased. dealing with rick laurie and jason was a good experience. there a # 10.
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Oswego, IL
The service and installation were excellent and it is so helpful to have the chairlift for my 93 year old mother. Thank you.
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Palos Hills, IL
The stair lift appliance( Manufactured by Bruno) we had installed is well engineered and is just perfect for our needs. The salesman and the person who actually installed the equipment could not have been nicer.
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Whiting, IN
Rick was really professional and really took the time to help a person in need. He's aces in my book. I would recommend you guys in a heartbeat. I hope the rest of your staff is as professional and have the heart that Ricky has. Thanks Rick & 101 Mobility.
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Mattson, IL
prompt service. congenial personnel. good product.
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Flossmoor, IL
The team was responsive to our questions and concerns. My dad is picky about his home, how it looks and the quality of construction/projects. He was so happy with his stair lift that he called the next day to offer his compliments. Thanks!
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Chicago, IL
RICK KASTER WAS SO COMPASSION. ALWAYS CALLED BACK TO LET ME KNOW WHATS GOING ON. I WOULD HIGHLY RECOMMEND 101 MOBILTY AND RICK. THE PRICE WAS VERY GOOD.
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Berwyn, IL
Service was and is wonderful and its all team work Rick and his dad were great highly recommended
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Brookfield, IL
Excellent customer service, good training, reasonable rental fees
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Hinsdale, IL
Clear and accurate presentations All options explained
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Chicago, IL
Excellent ability to match the needs of my elderly mother in a very cost effective manner. Friendly and prompt responses were given with care and understanding and provided a service where the customer's needs were met well beyond expectations. It was a privilege to be a customer and many thanks for the great experience in dealing with your company.
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Posen, IL
The customer service provided by work was outstanding! He made this process so easy and was always there to help!
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Chicago, IL
I was taken care promptly and fairly. Great service!
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