101 Mobility St. Louis Reviews


Ladue, MO
First off, the show room is great as it allowed me to see and try out the various options for my Mother's home. In addition, Brad was very knowledgeable and patiently explained all of the features and options offered so that i could make the best choice for my Mom's specific circumstances. Geoff did a fantastic job with the installation process and made sure my Mom understood exactly how to use the unit before he left. He was patient and very thorough with his training and explanation. Finally, Laura in the office was extremely pleasant and very helpful. I highly recommend this company!!! Thoughout the entire process, their customer service was absolutely excellent.

Ladue, MO
Very convenient and affordable. Super nice to work with

Wentzville, MO
The ramp I rented was perfect to assist my Mom into getting out in and out of my house. This was the first time she came for a visit. She had not come because of my stairs. I stumbled across immobility and I was able to get the ramp the next day. My Mom felt very comfortable waling up and down it with her walker. We had a great weekend together! Thanks immobility!

Crestwood, MO
I liked the fact that I was able to go to their office to see one of their stair lifts in operation, not having seen one before. Everyone I spoke to was very pleasant to deal with. And I think their price was very fair. They set an appointment to install my chair and showed up on time and installed it quickly. I have been using my lift almost 1 1/2 years now and really appreciate it. Mrs. B. Holland

O'Fallon, MO
Service is spot on. Your technician listened to our issue, diagnosed the issue and fixed the issue. Incredible Job. Customer interaction was outstanding he took the time to make sure the user was comfortable with the result. He explained in terms a 94 year old end user understood I can’t say enough good things about your technician

Florissant, MO
Excellent Customer Service from start to finish!

Jackson, MO
Very good service and knowledge about the product

Creve Coeur, MO
Laura was very pleasant to work with. She understood my situation and urgency of getting ramps and a stairlift installed and was able to accommodate us in a timely manner. She was thorough with description and pricing. Jason, whi came out to evaluate and then install was very knowledgeable, professional and friendly. The installation went smoothly and in a timely manner. I would highly recommend them.

Chesterfield, MO
Good show room to see, try and select the stair lift chair. Customer friendly staff. Installation was very good as well. Well trained and friendly technician.

O'Fallon, MO
Stair chair has performed well. Mom relies on it every day. And the service has been outstanding. When problems come up they are prompt and courteous but most importantly through.

St. Louis, MO
Your service is excellent! Very personal ,friendly and professional.

St. Louis, MO
Listened to our needs and worked to provide exactly what we needed.

Ballwin, MO
Very helpful and knowledgeable

St. Louis, MO
Laura always answers my request quickly and in a very professional manner. Great company to work with, even on a moment's notice.

Lake St. Louis, MO
We were very happy with the installation and and the stair lift and ramp have made my life with a broken ankle much easier.

O'Fallon, IL
The stair lift is a remarkable help to those needing a lift up or down stairs. The service 101 Mobility offer gaunantee good working order and keeps you traveling up and down for years of use. Very cool service guys keep it up stair lifts need your kindness and dedication to service. Willie

St. Charles, MO
Quick response to pricing request, excellent presentation of in-store products, friendly staff and quick installation. Overall excellent service.

Maryland Heights, MO
We are very please with our new Elan Bruno 3050 stair lift. It has been a life saver for us. Laura was extremely helpful is finding the lift and getting installation setup. Jason was able to quickly install the lift in about 3 hrs! Again, thanks 101 Mobility! You guys are great!

Godfrey, IL
Employees always professional and courteous and very knowledgeable.

Belleville, IL
Just got it and so far it’s great

Wentzville, MO
Your product enabled us to stay in our home for the last four years. We enjoyed living with your lift chair after an accident and fighting cancer all in the same year. Our freedom in our own home meant so much in the last year of my husbands life. Thank you so much for your service. Your attention to even the small details were over and above wildest our dreams. Thank you so much for your caring attitude from the office young ladies to your service men in the field. I brag 101 Mobility to all our neighbors and friends.

Shelbina, MO
Very satisfied with Bruno stair lift installation was professional cost was reasonable

O'Fallon, MO
Very professional.

St. Peters, MO
Arrival for all of your appointments with me have been on time and the work was promptly done.

Fenton, MO
Quick clean install quiet operation

Chesterfield, MO
Great price, communication, installation and the product is amazing.. We are loving it. It is awesome

O'Fallon, IL
Laura at the Missouri location is great! Each staff member that has come to install or maintain my stair life has been pleasant, efficient and professional. Keep up the good work!

St. Charles, MO
Flexibility with scheduling installation. Option to rent a stairlift rather than purchase. Reasonable monthly rental fee. Excellent customer service both in office and by the gentleman that installed the stairlift.

Chesterfield, MO
I like your promptness, knowledge, efficiency, reliableness,and politeness. Please continue in the way you are providing service to our community. Catherine A. Faught

Florissant, MO
Ease of use and professional installation. Fantastic company from sales to install. Highly recommend

Chesterfield, MO
Even in the time of COVID you adjusted and helped those of us when we couldn't pick up our lived one from the hospital. You did it for my husband and I twice. Very reliable.

Dittmer, MO
They are sturdy and meet the needs to our church member that use them. When service calls are made they are quick to see that the problem is fixed before we need to use the elevator again.

Troy, MO
Sales (Lara) worked with me to get what I wanted and keep money spent within my budget. Service was excellent as well - delivered to meet my deadline so my husband could get in our home without difficulty.

University City, MO
Brad was great to work with. The guys who cake and set it up were really nice, very efficient. Went extremely smoothly

St. Louis, MO
The stairs are working easily and have taken the fear factor out of the stairs Everyone from the first phone call to complete installation and lessons were very professional and friendly. Patty Robertson

Chesterfield, MO
They were delivered when promised.

Glasgow Village, MO
Customer service and flexability!

Florissant, MO
The professional and friendly customer services and the knowledgeable technician that came out to service my stairlift. Very Very pleased.

Chesterfield, MO
Quick and up to date service.

O'Fallon, MO
The company was easy to deal with and put in a quality product. could do a little better on the asthetics

Wildwood, MO
Jason the installer was fast and informative snd Laura was great too

Florissant, MO
Jeff was very nice and easy to get along with and explained what was wrong which I appreciated.

O'Fallon, MO
Personalised service. Friendly, knowledgeable sales personnel. Displays to try out. Speed of delivery and installation. Friendly, speedy, knowledgeable installer.

Washington, MO
Brad did a great job!

St. Peters, MO
Great customer service. Was able to receive a lift the same day I ordered it. Thank you so much for everything.

Florissant, MO
It was a quick and wonderful service call handled by an experience technician

University City, MO
Great product with courteous and friendly service!

Chesterfield, MO
From the initial inquiry through installation and ultimate dismounting, 101 Mobility has been pleasant to deal with and very professional. The equipment we selected worked exactly as expected and we had no problems.

Manchester, MO
THEY HAVE VERY EFFICIENT AND GOOD SERVICE IN TIME' WE WERE VERY HAPPY WITH THEIR SERVICE

O'fallon, MO
Very knowledgeable and customer friendly!

St. Charles, MO
FRIENDLY, HELPFUL, REASONABLE, PROMPT

St. Charles, MO
Friendly and courteous.

St. Peters, MO
Great job, timely, great customer interaction, excellent price and value, what's not to like?

St. Peters, MO
Everything went really smooth from my initial call to installation.

St. Peters, MO
They work hard to get to you quickly.

Lake St. Louis, MO
Quick set up time

Kirkwood, MO
Courtois and efficient

St. Louis, MO
Thank you for everything!

O'Fallon, MO
Great service. Great product. Chairlift gives mom the freedom to move about the house.

St. Charles, MO
The product is working great. Everyone from the office to the installer were courteous and very easy to get along with.

Ballwin, MO
Excellent service from estimate, to show room, to installation. Great stair lift.

Hannibal, MO
Price was fair and service was very good!.

Moscow Mills, MO
Laura is fantastic She is very knowledgeable about many medical products and very helpful. I appreciate being able to order Pride Mobility scooters through 101 mobility.

St. Charles, MO
Always prompt! Great customer service and reasonable pricing. They are always willing to help us find solutions to our needs and navigate through challenging issues.

Wildwood, MO

Creve Coeur, MO
Quick and professional service. Thank you!

St. Louis, MO
Not only a quality product but the customer service by both your sales and install team were fantastic.

Las Vegas, NV
The equipment is in excellent condition. Customer service excellent.

St. Louis, MO
I frequently rent mobility scooters when I travel, and 101 mobility made it very easy when I traveled to St. Louis to visit my son and his family. They delivered the scooter to my hotel and picked it up when I left. It doesn't get any easier than that. The scooter I received looked brand new and did not have a huge billboard on the basket stating that it was a rental which was a relief. I is so embarrassing to be riding in a mobility scooter at my age (55) anyway, but to be driving a moving billboard makes it much worse. I will be looking for 101 mobility in all of my travels.

Glasgow Village, MO
Customer service and products

St. Louis, MO
You were prompt to address my issue.. your service technician was kind enough to go the extra mile and address the issue with the manufacturer personally..

Washington, MO
The people we worked with were great. Jason our installer was awesome!

Florissant, MO
quick follow through

O'Fallon, IL
I love my stair lift and the tech that comes to do yearly maintenance, which I highly recommend - if you do the upkeep, it will last. This time it was Jason and Drew and both were great! Very professional yet friendly and efficient. Your Customer Techs are always helpful and professional.

St. Charles, MO
My Mother loves her lift and feels very safe and secure. Your technician Jeff did an awesome job. He had to put up with our new puppy trying to grab his tools and bag! I put him in his crate. Thanks for all your support.

St. Charles, MO
We are thrilled with the chair. Jason was knowledgeable, informative and a pleasure to have in our home. The chair will be a real benefit to us.

St. Charles
Installers are knowledgeable and made the installation fit my requirements. The product, to date, seems substantial and works well.

O'Fallon, MO
The stair lift gives mom freedom to move about the house at all times. It helps me not worry about her when she is home alone.

O'Fallon, MO
Your products and services cannot be surpassed! Bernard J Ray

Crestwood, MO
I felt very much at ease with everyone connected to this company from the owner Brad, the office lady Laura and to Jason the installer. They were all very friendly, easy to work with and caring. The fact that there were rave reviews about them when I checked them out on google helped too. Those raves were well deserved as I can attest to now as another satisfied customer!

Chesterfield, MO
Outstanding product and service

Hillsboro, MO
Good product and service.

Arnold, MO
Got the parts I needed in a timely manor and very friendly service

Godfrey, IL
When we have had problems requiring a service representative we have had to wait no longer than three days for service.

Valley Park, MO
The. Chair lift works like a charm! Geoff was amazing. I was impressed that one man could do all that work by himself! He deserves a bonus!

Belleville, IL
Laura from the St. Louis, Missouri office was very informative, and extremely helpful with the entire process. Also Jason the installer was very prompt, professional, proficient, friendly and very helpful with learning how to use the chairs.

Chesterfield, MO
Products are 1st class and service is usually prompt and efficient.

Weldon Spring, MO
I,m very please with the service I received , Laura is a jewel, and very helpful, I would not hesitate to recommend them to any one looking for expertise help, D Montileone

Sunset Hills, MO
I have been impressed by your quality service, expert installation and fair pricing. Carol Keller

St. Louis, MO

East Alton, IL
Both men were very professional and fixed the problem. Cleaned the railing was a plus. Great job. Anna n Peggy

O'Fallon, MO
The stair lift is awesome. It has eased my husband mind getting up and down the stairs. Geoff was very friendly and showed us exactly how to use it. There was glitch with the unit but they were quick to solve the problem which was not a big deal. I would recommend them highly. The sales woman was great and easy to work with. Explained everything in detail before we purchased it. Thank you 101 Mobility.

Fenton, MO
101 Mobility was quick to respond to our installation and subsequent service needs. The staff was friendly and professional.

St. Paul, MO
Good quality products and great service!

St. Louis, MO
Very quick response to question. Excellent service when lift was delivered.

Fairview Heights, IL
The owner and technician who I met were both kind and professional and answered any questions I had/

Manchester, MO
very efficient and helpful

High Ridge, MO
The service technicians are knowledgeable and get the job done! Polite and professional!

Winfield, MO
I have had my chair about 5 years and it gets lots of use and just now needed a new battery. I am impressed with the longevity of the system. The service man was very personable and service was excellent. Thank you for your excellence.

Alton, IL
Customer service was great - from start to finish. Quick to respond, quote and install. Wonderful experience.

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