101 Mobility St. Louis Reviews


Moscow Mills, MO
Laura is fantastic She is very knowledgeable about many medical products and very helpful. I appreciate being able to order Pride Mobility scooters through 101 mobility.

St. Charles, MO
Always prompt! Great customer service and reasonable pricing. They are always willing to help us find solutions to our needs and navigate through challenging issues.

Wildwood, MO

Creve Coeur, MO
Quick and professional service. Thank you!

St. Louis, MO
Not only a quality product but the customer service by both your sales and install team were fantastic.

Las Vegas, NV
The equipment is in excellent condition. Customer service excellent.

St. Louis, MO
I frequently rent mobility scooters when I travel, and 101 mobility made it very easy when I traveled to St. Louis to visit my son and his family. They delivered the scooter to my hotel and picked it up when I left. It doesn't get any easier than that. The scooter I received looked brand new and did not have a huge billboard on the basket stating that it was a rental which was a relief. I is so embarrassing to be riding in a mobility scooter at my age (55) anyway, but to be driving a moving billboard makes it much worse. I will be looking for 101 mobility in all of my travels.

Glasgow Village, MO
Customer service and products

St. Louis, MO
You were prompt to address my issue.. your service technician was kind enough to go the extra mile and address the issue with the manufacturer personally..

Washington, MO
The people we worked with were great. Jason our installer was awesome!

Florissant, MO
quick follow through

O'Fallon, IL
I love my stair lift and the tech that comes to do yearly maintenance, which I highly recommend - if you do the upkeep, it will last. This time it was Jason and Drew and both were great! Very professional yet friendly and efficient. Your Customer Techs are always helpful and professional.

St. Charles, MO
My Mother loves her lift and feels very safe and secure. Your technician Jeff did an awesome job. He had to put up with our new puppy trying to grab his tools and bag! I put him in his crate. Thanks for all your support.

St. Charles, MO
We are thrilled with the chair. Jason was knowledgeable, informative and a pleasure to have in our home. The chair will be a real benefit to us.

St. Charles
Installers are knowledgeable and made the installation fit my requirements. The product, to date, seems substantial and works well.

O'Fallon, MO
The stair lift gives mom freedom to move about the house at all times. It helps me not worry about her when she is home alone.

O'Fallon, MO
Your products and services cannot be surpassed! Bernard J Ray

Crestwood, MO
I felt very much at ease with everyone connected to this company from the owner Brad, the office lady Laura and to Jason the installer. They were all very friendly, easy to work with and caring. The fact that there were rave reviews about them when I checked them out on google helped too. Those raves were well deserved as I can attest to now as another satisfied customer!

Chesterfield, MO
Outstanding product and service

Hillsboro, MO
Good product and service.

Arnold, MO
Got the parts I needed in a timely manor and very friendly service

Godfrey, IL
When we have had problems requiring a service representative we have had to wait no longer than three days for service.

Valley Park, MO
The. Chair lift works like a charm! Geoff was amazing. I was impressed that one man could do all that work by himself! He deserves a bonus!

Belleville, IL
Laura from the St. Louis, Missouri office was very informative, and extremely helpful with the entire process. Also Jason the installer was very prompt, professional, proficient, friendly and very helpful with learning how to use the chairs.

Chesterfield, MO
Products are 1st class and service is usually prompt and efficient.

Weldon Spring, MO
I,m very please with the service I received , Laura is a jewel, and very helpful, I would not hesitate to recommend them to any one looking for expertise help, D Montileone

Sunset Hills, MO
I have been impressed by your quality service, expert installation and fair pricing. Carol Keller

St. Louis, MO

East Alton, IL
Both men were very professional and fixed the problem. Cleaned the railing was a plus. Great job. Anna n Peggy

O'Fallon, MO
The stair lift is awesome. It has eased my husband mind getting up and down the stairs. Geoff was very friendly and showed us exactly how to use it. There was glitch with the unit but they were quick to solve the problem which was not a big deal. I would recommend them highly. The sales woman was great and easy to work with. Explained everything in detail before we purchased it. Thank you 101 Mobility.

Fenton, MO
101 Mobility was quick to respond to our installation and subsequent service needs. The staff was friendly and professional.

St. Paul, MO
Good quality products and great service!

St. Louis, MO
Very quick response to question. Excellent service when lift was delivered.

Fairview Heights, IL
The owner and technician who I met were both kind and professional and answered any questions I had/

Manchester, MO
very efficient and helpful

High Ridge, MO
The service technicians are knowledgeable and get the job done! Polite and professional!

Winfield, MO
I have had my chair about 5 years and it gets lots of use and just now needed a new battery. I am impressed with the longevity of the system. The service man was very personable and service was excellent. Thank you for your excellence.

Alton, IL
Customer service was great - from start to finish. Quick to respond, quote and install. Wonderful experience.

St. Louis, MO
Friendly and knowledgeable staff and the BEST prices in the St. Louis region.

Dardenne Prarie, MO
Quality materials and friendly staff.

Des Peres, MO
Love the perch seat. Works perfectly. Installer was terrific and very neat.

Dexter, MO
Staff at 101 mobility were very educated, caring and prompt. They met our needs and we will continue to use them for equipment needs in future.

London, MO
Product was as described. Service was great!!

N. Adams, MA
The company personnel from Laura who scheduled things, to Jason who delivered, to Brad the manager or owner of the St. Louis/ St. Charles Mo location. It was simple to set up over phone and then rest via email. I was given phone numbers to finalize delivery details as it was a holiday. All went very well.

Florissant, MO
Fast and professional service

Washington, MO
Independent Lifter Brad is great!

Rhineland, MO
Laura at the front desk, and the gentleman, Jim?, that were working Friday morning are fantastic. Incredibly friendly and knowledgeable. Willing to take time out of their busy schedule to explain the parts I ordered and offer assistance. Great customer service!

Granite City, IL
Service was great!

O'Fallon, MO
The product is great and the service technician was very professional and did a great job. He is very well versed in his job and about the product itself. He is a great asset to your company. His warmth and personal attention to our needs was out of this world. Keep up the great work.

St. Peters, MO
Very friendly. Tech was able to take care of my needs.

Foristell, MO
Quick to respond to an issue request and great follow-up performance. Great customer service!!

St. Louis, MO
We contacted 101 originally to inquire about a home elevator. Brad came out to inspect the area in question and we concluded that a better, and much more economical, solution would be a chair lift on our back stairway. It is quite narrow but Brad thought it could be done with a certain type of lift with a chair that swiveled. He took all the measurements and submitted them to the engineers and it turned out that it could be done. A custom lift was then put in the works and delivered and installed within four weeks. The installation took only one day and was very professionally done by Jason and another man who were both quite pleasant to work with. We are very happy with the result. The lift has been a godsend for Barbara, who was having increasing difficulty in climbing stairs. We would heartily recommend the St. Louis 101 Mobility operation to anyone in need of similar assistance.

Pricing affordable compared to some providers. Good quality product.

Chicago, IL
Thank you all! Great service from booking to rental day. Highly recommend. John Montesantos

St. Charles, MO
Service man was very professional and nice. He explained everything about the chair lift to me so I could understand how it operates. Thank you, John Cross

St. Peters, MO
Excellent customer service!

Bridgeton, MO
Professionalism of employees. When service was needed the speed, helpfulness and friendliness of employees was very impressive. Would not hesitate to use this Company in the future. Trust them completely..

St. Louis, MO
Very friendly and reliable. Had to wait for repair service but they got to us asap.

St. Charles, MO
Very professional and fast! They stand behind their products. Would definitely recommend to anyone needing a stair lift!!

St. Charles, MO
I like that 101 Mobility has an option to rent stairlifts......it fit our needs exactly. Laura at the showroom was very kind and considerate of our particular circumstances and needs, gave me all the information to help me make a decision. Jason, who came out to assess our 'exact' needs according to our steps and floor layout, was detailed and courteous and his recommendations were to suit our needs and best safety......'not' to sell the highest priced stairlift. That gives me great respect for a company! And one I will use again if I have the need, and definitely recommend to friends and neighbors. 🙂 I also would like to recognize another competitor company: Med Equip, who is another good medical equipment co. who 'referred' me to 101, when I inquired about a rental......since they do not provide that service. Something you would only expect to happen in an old movie. 😉 Dolores Lane

St. Peters, MO
Jason was very polite and professional while installing the ramp. Would definitely use 101 Mobility again if needed!

Dittmer, MO
Always pleasant and responsive. Thank you!

Leslie, MO
Jason was great to work with. He knows about your products and how everything works. Was another great day with great products.

Ballwin, MO
The advice we received as we were deciding if we wanted to have a lift attached to our car was helpful in making our decision. As we had to purchase a larger car, Laura sent us a list of all the brands we were thinking of that would work with the lift. She went above and beyond while working with us and we were impressed with her professionalism. The two gentlemen who attached the lift were efficient and pleasant. They gave us a tutorial on working the lift and answered all our questions. All in all, we were extremely pleased in working with 101 Mobility. So far we've had no problems with the lift and I am now able to go to the mall by myself and enjoy the experience because I can take my scooter.

Kirkwood, MO
From my first call, I knew that I was dealing with a company who would go out of its way to help me get safely out of my house. Confinement to a wheelchair was new for me and rather scary. As we all do, I had been searching the web and doing my research. 101 Mobility far outshined others. It was clear that the person taking my initial call, Laura, was not just someone who answers the phone. She was able to pull up a picture of the front of my house and do a quick assessment. Someone came out and did precise measurements at no obligation. Jason did the installation of the wheelchair ramp and he clearly was experienced as well as being super friendly. Bottom line ... Call 101 Mobility. You won’t have regrets.

St. Peters, MO
101 Mobility did a great job! Very customer-oriented, very friendly, and very efficient! I would highly recommend 101 Mobility to anyone needing this type of service!

Columbia, IL
The speed which they responded to our inquiry was remarkable. On Wednesday Brad came to examine our stairway and on Thursday Jason installed our system. Both men were extremely polite andi informative. We are pleased with the lift and would certainly pass on nothing but good comments about the service. Thank you so much.

Manchester, MO
The service was exceptional! The product is wonderful. I was so grateful to see how unobtrusive the lift is and how convenient it is to use! I will highly recommend your company and especially Jason! He made the whole experience joyful!

Eureka, MO
Great service and great product!

Wentzville, MO
Jason was wonderful! He got to work right away and completed the job in short order. He was very good with both of us with instructions on how toi use our chair. It has really made a differance in our getting up and down the stairs. Thank you so much for your kindness and compassion.

Ballwin, MO
Serviceman went above and beyond in servicing our wheelchair lift. It’s 24 years old and parts are no longer available fir it. He went to the trouble of calling the manufacturer and getting some direction.

St. Louis, MO
You diagnose then fix the products. You know exactly what you are doing. Thank you very much!

St. Charles, MO
Expert, friendly, flexible, professional installer.

St. Peters, MO
Great service and product Excellent installation by a very good technician.

Jackson, MO
On time delivery service man very knowledgeable and helpful

St. Louis, MO
It works and personnel are courteous.

Lake St. Louis, MO
Excellent prompt service. Their business card is on my fridge !

Mt. Olive, IL
Very friendly. Very knowledgeable. Prompt.

Dardenne Prarie, MO
Your installer was very professional in both installing and explaining the operating procedures.

St. Charles, MO
The installer was very efficient . He explained how to use the stair lift very well. I was impressed with his knowledge of the equipment.

Wildwood, MO
Professionalism

Maryville, IL
We were surprised to experience the professionalism of your technician, Geoff. He took the time to make sure that everything was in good working condition and gave us several explanations. He is a great asset to your company. Thank you!

St. Louis, MO
Laura was responsive, helpful in picking out the proper patient sling and set up delivery with all the necessary paper work emailed to me. Payment was set up by phone and a date set to install and demonstrate proper use of the patient lift. At this point I highly would recommend this company for the vital care necessary and mobility needs required.

St. Charles
tHE SERVICE MAN DID A GOOD JOB,

St. Louis, MO
Fair prices and friendly, quality installation.

Winfield, MO
Item works great. Service tech/installer was absolutely amazing

Ferguson, MO
Reliable product and great service! In-home service providers are thorough and courteous. Office service is courteous and helpful. Recently my dad called the office to schedule service but when the office returned his call, his phone service was out. The office staff found my number on a previous record and promptly called me. I was able to get the service completed and get my dad's phone service back up and running that same morning. Appreciate the care!

St. Louis, MO
Geoff and Jason were very articulate in their work. Very professional

St. Louis, MO
Your technician was knowledgable. He was very courteous and prompt. I did not know your company existed. I unfortunately used another stair lift company who was not responsive to the repairs oft their own product but to the customer's needs. I will in the future be using your company.

St. Louis, MO
Knowledgeable and personable assistance from the call to the office with Laura explaining how they could help to Jason arriving and pleasantly and efficiently getting us set up with our Bruno Elite.

Chicago, IL
The user was very hsppy

Lake St. Louis, MO
They are dependable and your staff went above and beyond to make sure we had everything we need and more.

Gravois Mills, MO
Laura is great in the office, she was a big help getting out stair lift moved. Jason was effectively and friendly moving our stairlift

Florissant, MO
Quick and responsive quality customer service.

St. Louis, MO
Brad, the owner, was very accommodating and professional. The client who used the mobility scooter requested it again. Thank you.

Florissant, MO
From the install to now the durability and convenience of this chair lift for my husband. Thank you so much and we are well pleased.

Manchester, MO
Mature technology. Reliability.

O'Fallon, IL
Too early to tell. Just installed 1 week ago!

Wentzville, MO
Everything was professional and timely

St. Peters, MO
fast and reliable

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