July 26, 2020
Nancy Honeywell
Surrey, BC
Surrey, BC
Grant & Kathi at 101 Mobility were so very helpful from the first phone call we made. We love the stairlift and appreciate Grant's care and attention to all of our questions. Also wore a mask every time he came out, which we appreciated. Great people & a great company! Thanks for everything. the Honeywells
July 10, 2020
S.B.
Vancouver, BC
Vancouver, BC
July 8, 2020
L.B.
Richmond, BC
Richmond, BC
Very well made product. The installer inspired confidence when he visited the home to take measurements and provide estimate. He honoured the original estimate when we were ready to proceed several months later. Installation performed promptly and capably with no disturbance or mess in the home. Thorough instructions and demonstration. Installer was very patient and respectfully friendly with my elderly father. Very glad we chose this product and 101 Mobility to supply and install it.
June 30, 2020
Helen Brown
North Vancouver, BC
North Vancouver, BC
Grand McTaggart and his team were very friendly, easy to work with, and efficient. They are a quality service and proved to be so from the day Grant came to our come for an assessment, to keeping us informed re: the progress of the shipment to Canada, to installation. I could not have asked for a better process. We are very pleased with the end product. My Mom is now able to move to and from from the main floor or out home to upstairs without my help. I think we all like to keep our independence as we get on in the years, and this has helped.
June 28, 2020
Dorte Froslev
Squamish, BC
Squamish, BC
June 27, 2020
G.T.
Maple Radge, BC
Maple Radge, BC
June 18, 2020
Leanne Bernaerdt
June 14, 2020
Lynda Andrei
Tsawwassen, BC
Tsawwassen, BC
June 10, 2020
Eugenia Chiang
Burnaby, BC
Burnaby, BC
Very pleasant interactions with the staff at the company. (Kathy and Grant) They are quick to respond and very courteous. Grant went out of the way to pull out two models of the chair lifts to show us what they look like.
Also, I really appreciated the quick turnaround time to install the chairlifts.
June 8, 2020
Maryse Decoste
North Vancouver, BC
North Vancouver, BC
It was the personal touch and the friendliness of Kathy and Grant McTaggart combined with their professional advice and help that led me to choose 101 MOBILITY. I have already and will continue to recommend them to friends, family, neighbors, family doctor, anywhere and to anyone when appropriate.
THANK YOU!
Maryse DeCoste
June 2, 2020
Carol Erickson
Coquitlam, BC
Coquitlam, BC
My mother depends on a chairlift in order to live at home. She switched from Acorn to Mobility 101 last year because of the poor, yet very expensive service she received from Acorn. This is the first time she’s needed help with this lift. Grant responded immediately when contacted late on a Saturday evening. He came the next day - on a Sunday morning! Mom had to do without her Acorn lift throughout an entire Christmas holiday because there was no one to service it. Mobility 101 is the only alternative to independent living, as far as were concerned. Thank you, Grant!
June 2, 2020
Jean Ruday
Tsawwassen, BC
Tsawwassen, BC
We were very impressed with the customer service and installation of our Mom’s chair lift by 101 Mobility. They made it so easy and installed it very quickly – in time for our Mom’s return from the hospital after breaking her hip. We are very appreciative of their great service — and all arranged by email.
June 2, 2020
Chandrika Kumar
Surrey, BC
Surrey, BC
June 1, 2020
Manish Bajpai
Surrey, BC
Surrey, BC
May 25, 2020
John Levison-Gower
Vancouver, BC
Vancouver, BC
The very quick installation from quote to install took 4 days with my wife needing the lift it was truly appreciated. Grant was very courteous, efficient and really took the time to fully explain all the safety and operating features to us. We couldn't have asked for more and the price was much more than competitive.
May 15, 2020
Shannon Rae
Vancouver, BC
Vancouver, BC
They are responsive and helpful and friendly...and the cost is always so reasonable! Grant comes in rain, snow or shine and helps my elderly parents and their batteries of their stair chairs! We will use them forever, and wish we had found them to do the installation....but will use them for whatever we need...
Thank you for also being close by!! 😉
May 5, 2020
S.Y.
Richmond, BC
Richmond, BC
April 24, 2020
M.E.
Vancouver, BC
Vancouver, BC
Grant was so helpful. He came to see my mother's house the same day I called for information. He offered many options of allowing her access to the house in her wheelchair and took the time to explain what each of them entailed. He was able to come the next day for installation on time, as discussed. They stayed to make sure that mom was comfortable using it and even made a custom change per our request. Very polite & professional. Left the area clean & tidy. Grant takes pride in his work - definitely recommend 101 Mobility.
April 16, 2020
Dorothy & Rick Heuft
Port Coquitlam, BC
Port Coquitlam, BC
February 27, 2020
H.N.
Surrey, BC
Surrey, BC
The 101 Mobility business owner that we dealt with (Grant McTaggart) has fantastic people skills and seems to be an all around nice person. He listened, empathized, went the extra mile, and stayed true to his word. He also seems to possess a great deal of knowledge about the products he sells. I would not hesitate to recommend Grant, who gets a solid 15/10 score.
Regarding the product itself, installation was seamless and worked properly out of the gate, which would be a 10/10. The one thing that dropped the overall score to a 9 was that the seat is narrow. The product is supposed to support up to 275 lbs yet the seat does not accommodate a person of that size very well. It is too tight for a 225 lb person therefore I can't comprehend seating someone who is 50 lbs heavier. I'm surprised that this is even an issue in these days of an over-sized population.
February 27, 2020
A.S.
Richmond, BC
Richmond, BC
February 18, 2020
Martien Van Beek
Richmond, BC
Richmond, BC
February 8, 2020
Bob Kirk
Langley, BC
Langley, BC
Provided excellent service.
Grant listens well , asking questions so that we would be provided with the best solution for our needs.
Grant and his team were Professional and personable.
The stairlift is conserving Bob’s energy so he can continue with exercising and has allowed him to be more independent.
January 20, 2020
Henry Tang
Burnaby, PR
Burnaby, PR
January 16, 2020
D.R.
Delta, BC
Delta, BC
January 5, 2020
I.G.
North Vancouver, PR
North Vancouver, PR
December 6, 2019
Kevin Wang
Surrey, PR
Surrey, PR
December 1, 2019
L.G.N.
Surrey, PR
Surrey, PR
November 21, 2019
Shawn Downton
Richmond, BC
Richmond, BC
November 18, 2019
Dave Johnson
Aldergrove, PR
Aldergrove, PR
November 17, 2019
W.S.
Fort Langley, PR
Fort Langley, PR
My in-laws made the decision about needing the stairlift to continue living in their home but were not sure about making the right choice for them. Grant made the process easy to understand answering any/all questions. This helped to put them at ease. He had a chair and rails to show them how it works. They felt they made the right decision. Installation was timely and taking the time to get them comfortable riding the chair further confirmed their choice. Thank-you
November 8, 2019
M.M.
Horseshoe Bay, PR
Horseshoe Bay, PR
October 27, 2019
M.M.
North Vancouver, PR
North Vancouver, PR
September 26, 2019
Khatun Gulam
West Vancouver, PR
West Vancouver, PR
I was reassured the moment I halted to your representative on the phone. She took the time to listen and responded quickly by ending Tyrant who was in my area to assess the problem with the Brink stair lift. As soon as he determined the arm harnesses were pinched, he ordered the parts and came in to install them when they arrived. Prompt and courteous service as well as going above and beyond by getting Bruno to honor the warranty for the parts even though the chair lift is no longer under warranty. I had been trying to get the original installed to complete the repairs for months while the chair was still under warranty. Have recommended your company to Davies Pharmacy that originally recommended the original installer. I know Paul will contact you for future work. Thanks so much.
August 23, 2019
Priscilla Brooks-Hill
Vancouver, PR
Vancouver, PR
August 22, 2019
Allan de la Plante
Burnaby, PR
Burnaby, PR
August 11, 2019
V.P.
Vancouver, PR
Vancouver, PR
August 2, 2019
Chris Scott
Maple Ridge, PR
Maple Ridge, PR
July 25, 2019
Daphne Guh
Vancouver, PR
Vancouver, PR
We asked Grant to help us with the stairlift for our elderly parents. Right from the start, Grant has been super helpful and patient answering all of our questions and concerns. He has offered us plenty of options and made professional recommendations that can best solve our problems. Installation of the stairlift was also done very professionally. Grant also helped us with bathroom safety features that suits greatly for my parents' need. Communication is easy as well; both Grant and Kathy would respond promptly. We highly recommend 101 Mobility and Grant will be our go-to person from now on for any mobility & accessibility issues. Thank you!
Daphne and Tiffany
July 23, 2019
Arthur Lyons
Coquitlam, PR
Coquitlam, PR
When I described the problem we were having with the chair,the lady with whom I spoke was obviously very concerned and realized the danger ,so she made an appointment for someone to repair it the same day...The matter has since been resolved to my complete satisfaction...soooo unlike the original installers...I have already spoken to others who have the same set up and have highly recommended 101 Motion...
July 16, 2019
Stephani Baker
Richmond, PR
Richmond, PR
June 27, 2019
Pat Klassen
Coquitlam, PR
Coquitlam, PR
My husband is enjoying the Bruno Elan chair lift very much. His particular neuromuscular condition also affects his arm and hand strengths but he is still able to use the lift easily. It is not hard for him to pull down the seat or arm rests and activate the start button so he can use the lift by himself without help. Grant is a wonderful guy and very helpful. We appreciate how quickly he was able to come a couple of days after we called and then installed 2 Straight lifts in a matter of hours together with his son. Thank you very very much—we feel so much safer.
June 17, 2019
L.B.
Coquitlam, PR
Coquitlam, PR
June 12, 2019
Ishfaq Ishmail
Surrey, PR
Surrey, PR
Right from the start Grant made the whole process easy for us. Having very little prior knowledge on lifts, we were given all the information, options, and time until we were comfortable to move forward. Grant even put us in touch with other clients who shared their experiences with our family! The installation was just as Grant explained. It was fast, clean, and not disruptive at all. He made sure that everything worked as expected before they left, and even followed up afterwards.
I would highly recommend this company, and in particular Grant for all your lift needs. You will not be disappointed 😊.
June 5, 2019
Vesna Korecki
Vancouver, PR
Vancouver, PR
We have been renting a stair chair and scooter for our elderly mother, whose been visiting from Australia, from 101 Mobility, for 2 years. Kathie and Grant demonstrated an in-depth knowledge about their products. They were kind and patient when explaining differences between, and benefits of each product. They took time to instruct us and mom how to use both products, and made sure that mom understood the instructions fully. We will always refer 101 Mobility to our friends and family.
June 4, 2019
J.H.
Burnaby, BC
Burnaby, BC
May 11, 2019
Dorothy McConville
Vancouver, PR
Vancouver, PR
The service that Kathi and Grant provide is second to none. They are the most friendly and helpful people I have come across in dealing with people who need mobility aids for a handicapped person. I would not hesitate to recommend them very highly for their great service and helpfulness. The products they have and the explanations they give is excellent and they are always available to answer any questions or to tell you who to contact if they don't have that product or service.
Dorothy McConvlle
April 29, 2019
S.N.
Surrey, PR
Surrey, PR
April 18, 2019
Neoma Sturn
New Westminster, PR
New Westminster, PR
April 5, 2019
D.L.
Vancouver, PR
Vancouver, PR
March 22, 2019
M.R.
Surrey, PR
Surrey, PR
January 27, 2019
V.B.
Vancouver, PR
Vancouver, PR
January 16, 2019
C.Q.
Vancouver, PR
Vancouver, PR
January 8, 2019
G.M.H.K.
Burnaby, BC
Burnaby, BC
January 5, 2019
S.S.
Vancouver, PR
Vancouver, PR
December 16, 2018
Zana Gray
Burnaby, PR
Burnaby, PR
Grant was amazing, so accommodating and helpful! It turned out that my aunt came back from the hospital the day we had our installation scheduled as he was able to move our appointment earlier so she could ride our lift up the stairs as soon as she got home! Thanks for the great service 101 mobility 😊👍🙌🏼💖
December 6, 2018
W.L.
Coquitlam, PR
Coquitlam, PR
November 19, 2018
Robert Readman
Port Coquitlam, PR
Port Coquitlam, PR
November 13, 2018
D.O.
Vancouver, PR
Vancouver, PR
November 2, 2018
Kenny Locke
Surrey, PR
Surrey, PR
The service was outstanding. From the sales phase to the installation, every step was done very professionally. The salesperson patiently introduced us to several brands and models that would fit our needs. We narrowed it down to the Bruno Product due to its competitive prices, available options, and great customer reviews. After he left, we obtained a second quote from another dealer, 101 Mobillity was super competitive. We had further questions, the 101 Mobillity salesperson was able to answer them promptly in detail by phone and by emails. We gave the order to 101 Mobillity, he went the extra mile for us.
The installation team arrived punctually. They were polite and accommodating. They did their task with minimum interruption to our daily routine. At the end of the day, they cleaned up their work space and took away all the packaging material. They make an appointment with us to return to complete the installation. It took longer than they first thought due to the extra options we had ordered with our stairlifters.
Again, 101 Mobillity returned punctually at the appointed day and time. Shortly after some final adjustments, we were given a demo and explanations of the warranty. The stairlifts are operating flawlessly. We are very pleased to have choosen 101 Mobillity and Bruno Products to help us to stay in our 2 storey townhome.
Kenny L.
October 28, 2018
William Tse
Richmond, PR
Richmond, PR
October 27, 2018
K.L.
Delta, PR
Delta, PR
October 25, 2018
J.A.
Delta/Tswassen, PR
Delta/Tswassen, PR
October 24, 2018
C.S.
North Vancouver, PR
North Vancouver, PR
October 23, 2018
Cat L'Hirondelle
Vancouver, PR
Vancouver, PR
September 23, 2018
Jan Atkinson
Vancouver, PR
Vancouver, PR
Planned on getting 3 quotes for a ramp to be installed in our front yard but after talking to Kathi and meeting Grant we knew this was our company. We really enjoying their friendly, professional and crystal clear communication style.
Quality work, creative problem solving skills, timely and the bill matched the quote! What's not to love about that?
September 9, 2018
Mei Mei Lau
Richmond, PR
Richmond, PR
I really loved Bruno stair lift now. It moves quietly and steadily, as well as safely. My husband has hip problem and I have knee problem. You can imagine how happy we are when we find the stair lift can actually help us. Safety is our top priority. After using it every day for a week, Bruno stair lift has totally earned my trust.
I appreciated Grant and his staff of 101 Mobility providing perfect installation and clear explanation. I felt lucky for Grant understood and cared for my concerns.
August 29, 2018
S.J.
North Vancouver, PR
North Vancouver, PR
August 25, 2018
B.S.
Burnaby, PR
Burnaby, PR
July 8, 2018
Xueshan Yang
Coquitlam, PR
Coquitlam, PR
We had a wonderful experience with 101 Mobility. They are very professional, friendly and responsible. They built a custom stair lift for us. The design and built are perfect to fit our house and fit our need. The installation process is not easy, it is quite challenge. Grant and his team did excellent job to make sure that everything is doing right. I would recommend 101 Mobility to everyone who needs stair lift.
June 21, 2018
O.C.
Vancouver, PR
Vancouver, PR
