Free In-Home Consultations
We understand that mobility and accessibility solutions are not one-size-fits-all. That’s why we offer free consultations, where one of our expert Mobility Consultants will come to your home, at your convenience, completely free of charge and obligation . During the consultation, we will assess any areas of concern, take measurements, and talk with you to fully understand your needs and limitations.
Our job is to provide you with all the necessary information and recommendations to help you make an informed decision that will improve your life, and we take that job very seriously.
Our Mobility Specialists are factory-trained and certified to install and service the equipment that we sell, so you can be sure you’re in good hands
We understand that respect and trust are of the utmost importance when allowing someone in your home. We thoroughly screen each of our employees and hold them to the highest standards, so you can be sure our staff will treat you, your family, and your home with the utmost respect.
Service & Support
If you ever have a question, need routine maintenance, or have an issue with your equipment, you can count on us.
From the first call to the final installation and beyond, our customer service team is available whenever you need us. Our service team strives to resolve minor issues and questions over the phone whenever possible to save you money. If you do require a service call, you can trust us to be fast, efficient, and reliable.
Service Repair & Warranty
Purchased a new product from 101 Mobility Vancouver?
We are so confident in the quality of our products and service, we include a complimentary one year limited service warranty on every new product that we sell and install. After the first year, we remain available for service and repairs for a nominal fee.
Purchased a used product from 101 Mobility Vancouver?
We thoroughly inspect all used products for quality and ensure that they meet our high standards before selling them to you. If you ever have questions about or issues with your used equipment, you can count on our team for high quality, reliable service.
Purchased a product from another mobility company or manufacturer?
Our expert team is often able to perform repairs on equipment sold by other dealers. Contact us today to find out if we can help you.
When it comes to finding your optimal mobility solution, you have options.
At 101 Mobility Vancouver, we offer a selection of our quality products for short or long term rental. We know that not all needs are permanent, so our rental programs are flexible to meet your specific needs.