101 Mobility DC Metro Reviews


Gaithersburg, MD
The Bruno Elite is excellent and easy to operate. The installation service was prompt, efficient, professional, and friendly.

Manassas, VA
Everyone was so pleasant and knowledgeable about the products.

Frederick, MD
Not fond of the sale person Mike but Jen and the two guys that installed were great.

Herndon, VA
The tech was on time very quick; knew the problem and solved it.

Washington, DC
The stairlift has helped greatly in giving me a safe way of getting up the stairs. My only complaint is it very difficult trying to reach the lever to put the footrest down. Patrick was very helpful and knowlegleable. He explained the operation of using the stairlift. Thank him again for all he did. R. Van Croft

Woodbridge, VA
Great job. Good presentation by Mike & great installation job.

Fairfax, VA
Great install! Patrick did a wonderful job installing. Quick and easy. Dad loves so much we can't get him off it. Sometimes he actually falls asleep on it.

Fairfax, VA
Everyone was very responsive to our needs. My husband would have been stuck on the couch for the night if he didn’t have the chair installed that day. He is in the final stage of stage 4 cancer and the couch is the last place he needs to be to get a decent nights sleep. He fought me on getting it for weeks. After taking the trip upstairs for bed that evening, he turned around and said “you should have gotten it sooner”. Lol! THANK YOU!

Mount Airy, MD
Work was done with care and understanding of families needing and wants.

Sterling, VA
They responded quickly to my service request. The technician was very helpful and informative. Very pleased overall with the company, from installation 2 years ago, through service support after installation.

Woodbridge, VA
The individuals I dealt with, from the first contact through final installation, were professional, helpful, and efficient. All necessary information was provided and my questions were quickly answered. Installation was, relatively, quick, efficient and designed to require the least space on our stairway. The availability of the lifts has made a big difference in our daily routines.

Fairfax, VA
In this wild world of the illness and stay at home necessity your firm came and installed the product in a timely fashion...appreciated the install and the manor of the installers

Springfield, VA
The services to repair our chairlift were done well and in a timely fashion! Thank you!

McLean, VA
Every part of the transaction from beginning to end was seamlessly implemented. Outstanding sales team and technicians. Very responsive company.

Haymarket, VA
Great company great service!

Clifton, VA
Quality product. Installed efficiently with no problems. Very sturdy.

Ashburn, VA
Answered all questions. Quick installation. Friendly, clean and courteous staff.

Woodbine, MD
The installer was great. Friendly, knowable- tested chair lift & allowed us to test it before leaving. He praised the company and was overall a Upbeat personable guy!

Leesburg, VA
101 was top-notch to deal with. Mike and Ab couldn’t have been more helpful. Installation went smoothly, and within several days of ordering the unit. My 88-year old husband loves it; I’m afraid I’m going to gain weight because it’s such a pleasure riding it that I seldom walk up the stairs!

Annandale, VA
Professional, friendly, and responsive.

Manassas, VA
Very happy with the chair lift and the service.

Alexandria, VA
I referred you to my neighbors, the Lenhardts.

Stafford Courthouse, VA
Professional.courteous and fast

Bristow, VA
We had two stair lifts installed in our home. Every person from 101 we interacted with were very professional and courteous.

Leesburg, VA
Friendly and informative staff. A local company that had stair lift equipment on site that could be "tried out" , which beats picking this item from a video or picture. Highly recommend this company. [FIRST NAME REMOVED] T.

Woodbridge, VA
101 Mobility offers the best in mobile technology, knowledge and trained staff. Staff is always courteous, efficient and most importantly kind and knowledgeable. I highly recommend 101 Mobility for all your mobile needs. Alysha Page

Centreville, VA
Friendly & Professional service !

Alexandria, VA
Great quality product and friendly customer service!

Ft Washington, MD
They were helpful by telephone and in-person. The repair persons arrived at the time promised, were quick, quiet and very friendly. Excellence was my experience for the Sterling location. Bertha R. Parbey Kekeli Assisted Living

Gaithersburg, MD
The chair is a godsend and well designed and made.

Purcellville, VA
Their help in my recovery from stroke has been outstanding.

Waldorf, MD
Your products are good and so is the service.

Alexandria, VA
Responsive and comprehensive. Provided great value with tax savings and VA TAX credits. Was able to install in time for my wife’s surgery.

Gaithersburg, MD
Responsiveness and competence.

Burke, VA
You made and met your commitments unequivocally. Your people were on time, polite and efficient.

Reston, VA
much improved customer service with faster arrival of tech. Knowlegable technicians.

Gainesville, VA
The scheduling and installation was quick and efficient. Expecting to pay for a curved chairlift it was suggested I instead install two straight chairlifts which was significantly cheaper. I very much appreciated the suggestion when I naturally assumed that two independent chairlifts would be more money than one with a turn. 101 Mobility could have made a lot more money without that suggestion. The installers were great and professional. Standup company.

Potomac, MD
Installed on dae when promised--just waiting for a item from mfg. Overall very pleased.

Gainesville, VA
Good job.....done on time.

Leesburg, VA
Delivered as promised.

Chevy Chase, MD
Prompt service and helpful personnel.

Kensington, MD
Quality of the product very good. Jou, installer was professional and helpful with initial use of the stair lift.

McLean, VA
From our initial consultation with Michael through the installation by Joe and Patrick, as well as communications with other members of the team, everything went extremely well. They answered our many questions, both about their company and product, fully and professionally. They were responsive and pleasant to work with. We appreciated the comprehensive training given after the installation so that we feel confident about using the stair glide safely. Although we have only had it for a few days, it has already proven to be a major enhancement toward greater mobility in our home. We have been very pleased with the experience of working with the 101 Mobility team, and only wish we had done it sooner.

Alexandria, VA
Exceptional customer service & very good product.

Silver Spring, MD
The sales evaluation and quotation was done very well and all inquires where addressed. The installation and instruction was performed excellently and at our convenience. The stair lift is perming well.

Leesburg, VA
The installers were knowledgeable and professional as well as patient and friendly. Very helpful and thorough with operating the chair. Can’t say enough good things about them. From the time of the estimate to install was less than a week. Everyone was great during this time.

Potomac, MD
Professionalism.

Silver Spring, MD
Good service from Nate. Good install.

Derwood, MD
Mike the service installer was outstanding, this guy is a real pro. 101 Mobility came through BIG time worked with me and got us a chair lift in a matter of days. My wife was having problems going up & down the stairs for some time. When she was taken to the Hospital upon release with oxygen she could no longer use the steps. My friend recommended 101 and I called they came out checked the location, talked about product's and that day ordered a Bruno Elite. Michael Riordan the sales manager and Britney the office manager worked hard and I received the chair in five days. How great is that! until then we were sleeping in the living room on a sofa bed. Bob & Marie Craig

Front Royal, VA
Installation went very well

Herndon, VA
I feel the service was excellent. From the sales consultant to the installer , we had excellent service.

Sterling, VA
Extremely Good products, wonderful customer service, I highly recommend 101 Mobility. One of the best businesses I've ever dealt with.

Manassas, VA
Good price, did what you said.

Locust Grove, VA
Quick, very pleasant, thorough service, equipment worked flawlessly after installation

Aldie, VA
Prompt and responsive service. Very polite salespeople and technicians.

Annandale, VA
Very rapid response to my request for service. Technician was professional, knowledgeable and personable.

Potomac, MD
it arrived as promised on the date quoted

Manassas, VA
It was a simple and well done experience!! All involved were professional and installation of my stairs was great!!! Recommend 101 Mobility to anyone needing this service!!

Burke, VA
Smooth and quiet ride; easy to operate; does not take much space on the stairway

McLean, VA
Prompt, friendly and professional.

Falling Waters, WV
It is very easy to use and looks nice

Tacoma Park, MD
Your equipment works well and when there is a problem your competent and skilled staff responds quickly and corrects the problem .

Rockville, MD
Everything was done well and on time. Following is a small point: When the bottom is retracted (manually of course) the chair will stop early. The installers said that automatic detection would avoid that problem. For us this isn't a big issue but it might be for someone else. Please check with us first if you'd like to use our name.

Lorton, VA
You're response time to schedule an appointment with your representative as well as the scheduling to perform the installation of the chair lift system was excellent. As stated by your representative, the work was completed in one day and performed with the utmost care of our home. Your installation spokesman was focused on seeing that use of the system was clearly understood and was happy to answer any and all questions completely. The product is performing as described. Very pleased. [FIRST NAME REMOVED]

Silver Spring, MD
Matt was so helpful and worked thru the weekend to expedite installation. Joe installed the chair in a very professional manner. He answered all questions and offered a thorough demonstration.

Washington, DC
Prompt attention, good communication, quick installation.

Alexandria, VA
Good service, but a bit expensive!

Front Royal, VA
Uncomplicated, down to earth products and services which always work to make life easier! Thank you very much for all your help!

Fairfax, VA
Salesman was friendly and knowledgeable. Offer the products that would suit our needs at a reasonable price.The installations went smoothly and the 2 installers were great.

Annadale, VA
You were customer focussed and accommodating. The product looks as good as the brochure

Levels, WV
Your repair service has been excellent!

Gore, VA
Right now it brand new to both of us, BUT at this moment I've been to the basement more this week then in the past year!

Manassas, VA
Lift runs quietly and my wife loves it. Nate was great.

Woodbridge, VA
Great experience from initial interview thru installation. First Rate effort by Team 101 Mobility.

Manassas, VA
From my first phone call to delivery and installation the experience was fantastic

Washington, DC
Your service personnel were extremely professional and helpful on all three of the occasions that they have come out for maintenance. Plus, your force staff was very responsive to my request for an emergency visit early this week. Fantastic work!

Mitchellville, MD
The stair lift has worked well for over 5 years, even without servicing. When I went to get a got a service contract, the company was very supportive of ensuring that I got the best plan. The technician was very professional. E Husbands

Fredericksburg, VA
101 Mobility was very responsive and professional. The only issue we had was that they did not bill the credit card until we called them months later.

Alexandria, VA
Technician was great. Friendly and professional. I felt he did a thorough job and provided a lot of useful information.

Arlington, VA
You send the same technician when our stairlift needs attention. This means that he knows our machine and it’s histiry. He is very knowledgeable, and works efficiently. He is also good at explaining any problems and helping us avoid them. Thanks, Nate!

Ashburn, VA

Washington, DC
I greatly appreciate how Brittany (?) and Robert have handled the situation when I have called for assistance. And, I particularly want to commend Nate for his professional and caring approach to addressing the few mechanical problems that have arisen over the years. Clearly, there is a sincere sensitivity to the importance of the stairlift chair to my day to day activities.

Fairfax, VA
Service needed to replace a number of parts and make multiple visits .. stair chair appears to be fine now .. took a while to obtain required items from manufacturer, but service was quickly scheduled when they were obtained. Service representative was polite, knowledgeable, and an excellent representative of 101 .. had stair chair over 3+ years and no complaint .. would go with 101 Mobility in the future

Culpepper, VA
Your product is great! Fast service and easy for me to understand the installer.

rockville, MD
Our ramp was installed on time and just as described.

Springfield, VA
The installation team of Matt and Joe (sorry, didn't get last names) was fantastic. They immediately got to work while explaining what it was they were doing. They were competent, polite, very understanding of the needs of my 95-year old mother-in-law....everything about the equipment was explained and demonstrated fully allowing my mother-in-law to operate the chair properly.....great team....thanks.

Sterling, VA
Affordable and great quality

Washington, DC
My family was very happy with product.

Alexandria, VA
Great price, and in a few days after the call, I had it installed. The installer was extremely meticulous not to get the rail scratched while making the cuts and assembling even laid out cardboard out in the driveway to collect the metal flakes. Installation was fast and we where given an extensive product use, care & maintenance explanations. Just had new carpet on the stairwell prior to the installation and the area was left extremely clean. So happy to have chosen to go with a new chair lift which gave us peace of mind with their warranty & professional installation. Highly, highly recommended.

Brandywine, MD
The two installers did an excellent job installing the Bruno stair lift and vacuumed up once completed. They answered all the questions we had during the demonstration to show us how to operate the stair lift. We are very pleased so far and will recommend 101 Mobility to our friends.

Annandale, VA
Nice front door accessible ramp!

Alexandria, VA
Very helpful employees. Reliable product.

Charlottesville, VA
Everything was as described and promised. The installation was smooth -- good craftsmanship and carefully executed. So far, so good. I spent a lot of time investigating stair lift systems and I am pleased with both Bruno and 101 Mobility.

Falls Church, VA
The two techs who installed our ramp exhibited a professional attitude. I was very pleased with the job. I would have no problem recommending your company.

Round Hill, VA
The chair is going to be a life saver to me and my husband. It will enable us to remain in our own home longer. The gentleman that put the chair in was very professional and was most satisfctory.

Broadway, VA
Like the product very much. The installer was knowledgeable and professional. Very happy so far

Leesburg, VA
Your services were responsive and thorough.

Washington, DC
The product and service is excellent.

Washington, DC
Everyone that I spoke to were very polite and the installers were on time and knew exactly what to do.

Woodbridge, VA
110% great. The crew was outstanding with ability and efficiency. Jim

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