101 Mobility DC Metro Reviews


Herndon, VA
Truthful, accurate description of product ... excellent workmanship in installing the product

Potomac, MD
The chairlift meet my needs and the sales and installation people were helpful and efficient.

Fairfax, VA
Excellent consultation appointments, informative showroom demonstration, support by phone/email, great installation of stairlift snd ramps with thorough instructions on use, troubleshooting and reaching out for repairs. We are happy that we chose 10 Mobility to support my dad’s needs so he can move in with us with this equipment in place. Thank you!

Reston, VA
It is easy to operate. It is very sturdy product.

Burke, VA
Ability to rent needed equipment and professionalism of the staff. Responsiveness is great!

Sterling, VA
I have used 101 mobility for over 7 years. We have 2 sets of curvy stairs in a single family home. As a realtor I was skeptical of the look but needed the stair list for my family. They let me interview several clients with that look. We picked them for the customization, Aarp recommendation and top service. We even have their portable ramp . Matt and team are fantastic. I am glad to have them. Fantastic dependable service. Deneen Davis

Reston, VA
Very responsive and the installers were extremely thorough. They were also very friendly. Really during all steps of the process from initial contact through the evaluation and the installation, the 101 Mobility personnel were friendly, helpful, and understanding

Bristow, VA
Easy to use Courtesy of the men who installed the chairlift as well as the courtesy of Mike Reardon. Additionally everyone was extremely respectful and helpful teaching us how to operate the chairlift.

Centreville, VA
I needed a stairlift to help a family member. 101 Mobility was the first company I contacted. I ended up renting a stairlift, as my needs were for no more than one year. The entire process was smooth and painless, from the first contact with Jen in the office, through the in-home consultation with Mike, to the quick installation by Patrick.

Waterford, VA
personable and personal care with our order and instillation. We are very happy.

Arlington, VA
Can only comment on service received Sean the technician that installed my chair (which was purchased from Amazon) was meticulous and helpful as he was working alone it took him a few hours but the end result was worth the wait a neatly installed chair that runs smoothly. Everyone I dealt with was extremely pleasant and courteous would highly recommend to anyone looking to buy and install a chair lift.

Sterling, VA
Great folks to deal with. They came to my house promptly and explained everything. When I wanted changes in the CAD drawing they helped to make it happen. They came to install it when they said and, as far as we could tell, did a great job. The Bruno chair lift is great. I would strongly recommend them.

Burke, VA
We had a system removed for potential use later as it was not needed at this time. Great service from initial phone call to the individual that removed the stair lift. Installer was courteous, moved the equipment to a safe location even without request, and was careful in the house. I asked individual to put the system on the floor in the basement and he went a step further and placed the equipment against the basement wall. Great experience.

Washington, DC
Installer arrived on time, did the installation, and explained how the system works. Hassle-free.

Clifton, VA
Very reasonable price and excellent service. The crew was super friendly and did a great job!

Sterling, VA
Very responsive and quick to provide the product I needed.

Oakton, VA
I especially liked the explanations of what would work and what would not; I liked the low pressure sales; I liked the recommendations but your decision; I liked the efficient technicians; the installation was quick with complete instructions. And most of all -- the product is WONDERFUL!! My husband is so happy to be independent again. The stair chair is quiet, works easily and quickly, and it does not overwhelm the entryway. We are delighted!! P Murphree

Centreville, VA
Your installer Sean was very thorough and did an excellent job installing a used stairlift I had previously purchased from a friend.

Falls Church, VA
My new Bruno Elan stair lift is wonderful, works perfectly for me. The service provided by 101 Mobility was excellent from start to finish. Each and every member of this fine team that I had contact with was courteous and knowledgeable. Less than a week passed from my first phone call to the completion of installation. I highly recommend to anyone who is considering a stair lift.

Gainesville, VA
Bob is liking youir chair-lift A little getting use to it, but that beeping tells you if you do not have it right Good All good now TV upstairs once again and so much warmer up there He is still doing his PT stuff but will always use the chair-lift (I THINK ANYWAY) Better to be safe than sorry Thank you Judy [LAST NAME REMOVED] NO DO NOT USE MY NAME

Rockville, MD
The woman who answered the phone and tracked me through the process was amazing. So caring & helpful & responsive. She made a difficult & emotional time for me bearable. The techs who installed the chairs were professional, thorough, and overall fantastic. The chairs are great, but the people are phenomenal. Thank you! [NAME REMOVED]

Leesburg, VA
Mike and Matt were most helpful in assisting me with choosing the right stairlift for my mom and getting it installed so quickly. They helped in making a stressful time easier as I prepare to have my mom move in with my husband and I. Patrick and Shawn were professional and did a fabulous job with installing the stairlift. 101 Mobility, Sterling has a great team! Thanks again, Niki

Leesburg, VA
Very satisfied with their service once again. I was getting new carpeting installed on the stairs which required removing and re-installing our chair lift system. They worked around the carpet installation flawlessly. Thank You for a job well done. Paul Hammond

Bristow, VA
Fair price for high quality system with good customer service. Thanks!

Washington, DC
The service was great and I particularly liked the professionalism and competence of the installer. He was first rate.

Frederick, MD
Its so easy to use the person installing it did a great job very professional and gave great instructions.

Sterling, VA
We had a problem with our stair lift and called 101 Mobility. They sent an honest, knowledgeable tech who was on time and did a great job. Thanks!

Springfield, VA
Everyone at 101 is very friendly and PROFESSIONAL and this includes Patrick who installeed the system and Jen, who worked with me on the phone.

Sterling, VA
Their pricing was very good and they installed the system on time and with no issues. Highly recommend 101 Mobility.

Fairfax, VA
Your customer service and thoroughness in walking us through this purchase was outstanding. I never felt "sold-up", and everyone I interacted with was considerate, professional, and friendly.

Gaithersburg, MD
Staff are always profession, knowledgeable and friendly.

Alexandria, VA
Offer a variety of chairlifts (not just from one mfr.), prompt service, clear pricing, reasonably prompt installation, and nice folks at 101 Mobility.

Ijamsville, MD
Price. Service.

Rockville, MD
Its a great product , it work very good.

Ft Washington, MD
Excellent service and professional technician.

Woodbridge, VA
The stairlift that was installed is working great. We needed an adjustment that was handled very efficiently and quickly. Everyone from the company that we've interacted with has been very professional, knowledgeable, and caring. 101 Mobility has done a great job for us. Thank you.

Broadlands, VA
Reliable and affordable.

Washington, DC
The 101 Mobility representative was clear and professional all the way through the process. He was available for questions. All the steps were explained, scheduled, and completed on time. The lift fits perfectly in our old house, it's quiet and smooth. My elderly parents were a bit wary of it at first, but it's now a happy part of their mobility, allowing them to stay in their home. Thank you!

Alexandria, VA
Service is knowledgeable, efficient and professional. The people at 101 Mobility have been friendly, courteous and fair. My equipment is checked thoroughly, repaired and running well before the technician leaves. Any issues are explained so that the resolution and cost are fully understood.

Manassas, VA
I was impressed with the speed of service -both with the estimate provided and installation of the product. The care with which I was instructed in it's use was outstanding for the most part. I was pleased to find the manual for its use online because I had forgotten some of what the installer had told me.

Frederick, MD
Price and speed of installation.

Waldorf, MD
This month, I made a purchase of a Harmar stairlift. I scheduled appointments with 4 dealers that represented Acorn, Bruno, Harmar and Stannah. 101 Mobility represented by Matt Riordan was knowledgeable in Harmar stairlifts and demonstrated that his company was able to provide a product on time and professionally installed. Their service personnel “Rob” and “Chris” installed my stairlift in 3 hours and provided me the instructions on using this stairlift confidently. While, it has only been a week since installation, I can say, that the stairlift is performing well and I have the confidence that my purchase was a positive transaction.

Reston, VA
The rep who came out to my house was very helpful and informative when I first contacted 101 Mobility. I compared two companies and the competitor said I was quoted a great price that they could not match. The installer was very prompt and efficient in installing the stairlift and did a very good job making sure I understood how it worked and how to keep it working well.

Burke, VA
They wor well.

Sterling, VA
Fast and courteous! Done a very good job

Boyce, VA
Jenn in the office did an outstanding job coordinating my needs and assisting me with gathering information and options. Install team were great both times!

Washington, DC
I appreciated your willingness to adjust the installation of the straight stairlift and resolve the issue.

Bowie, MD
The team at 101 Mobility went above and beyond to assist our family in our time of need. We’ve used them over the years and they have never let us down. If ain’t broke don’t fix it. Special thank you to Jen who always answered my “panic” calls and the technicians who always do a GREAT job.

Woodbridge, VA
Installation was fairly quick and the installers were professional and courteous. The stairlift is a wonderful addition to our house for my wife.

Fairfax, VA
The entire process was easy and installation was quickly done. Explanation of how the chair lift works and safety features was thorough.

Leesburg, VA
Matt was great to work with. Came to my home and gave me good information and great pricing. Scheduling the install was a bit tricky because we were waiting for a new driveway to be put in. They were super understanding and helpful when scheduling the ramp install. The guys who installed the ramping were very professional and were able to put the ramp system in under 3 hours. We are very happy!

Chantilly, VA
The service people were very efficient, told us what the problem was, ordered the replacement parts needed and at all times were very conscious about safety by wearing masks in our house.

Chantilly, VA
101 installed a ramp in our garage. The crew was very experienced and did a great job. The price was fair and they were able to install it quickly after we agreed on a price. 101 comes with my highest recommendation.

Annandale, VA
Service personnel have always been extremely knowledgable and proficient. Totally satisfied with product. A lifesaver.

Reston, VA
Patrick was prompt, professional, and a thorough communicator about the process and the chair.

Springfield, VA
Availability by phone call

Alexandria, VA
Very professional installers. Great product

Herndon, VA
I love the idea that you were local and I could talk to someone personally. See the products and test ride the stair lift. Ask questions. I also liked that we could rent the stair lift. Loved the professional installation. Would recommend very highly.

Manassas, VA
The installation smoothly and we are using the stair chair daily. Thank you so much.

Bentonville, VA
I was able to quickly get an estimate and the work done!

Falls Church, VA
Prompt, friendly, reliable service.

Nokesville, VA
The install went very well. The workers were very courteous and knowledgeable.

Occoquan, VA
Service 👍 Install tech 👍

Ashburn, VA
Like the product. Installation guy is very professional in his work. Customer service is very good.

Woodbridge, VA
I like that this company is very helpful in services they provide. The are attentive to the needs of their customer. Friendly company to do business with.

Herndon, VA
The sales people, office staff, and installers were very professional. Among the estimates we were given including other companies of the same product, 101 Mobility provided the best realistic estimated price up front. They also provided all the options and best price during the initial consultation visit, They (especially Mike who did the presentation) made the choice easy for us.

Chantilly, VA
Easy to use and looks nice on the stairs

Arlington, VA
I have had a Bruno chairlift leading to the basement for about 5 years and it has required very little maintenance on my part. In those five years I have had the batteries replaced just once. It has been a very sturdy investment which has allowed my wife and myself to remain in our home the past five years. Within the past few days I have had a chair lift installed leading from the sidewalk to the front door (six steps up) and am looking forward to have the same experience with that outdoor chair. Bruno puts out a wonderful low maintenance product.

Washington, DC
Friendly, informative staff. Excellent customer service, very clean rental vehicle.

Woodbine, MD
No pressure sales. Professional installation. Great product.

Gaithersburg, MD
Great services. I am very pleased with the installation of my stairs lift. I will recommend it

Haymarket, VA
It serves our needs and 101 has been supportive in monitoring the chair

Burke, VA
Answers to research questions

Washington, DC
My mom likes the ease of using the stairlift and I like the possibility of trading it in when needed. Also, the customer service was responsive prior to and after the stairlift was installed.

Woodbridge, VA
It is quiet and smooth ride up and down. The technician who installed it took his time to go over the operation of chair with me. If I have any problems the company will react to my questions . Also the company is located in Sterling, Virginia, not out of state. I felt a sincere concern for my husbsnd (who suffers from a heart problem and myself. Thank You, 101 Mobility !!!

Leesburg, VA
Great customer focus and concern for the individual who requires 101 Mobility services

Bethesda, MD
The purchase and installation were all handled in a very professional manner. The lief does seem to have a few rough places which the installer should smooth our as it's given more use. But it's being put to good use. We've been able to move my wife from our dining room, converted to a medical bed room, nd back to the master bedroom upstairs. I'm sure she will be happier there. She needs private nurses, so they have taken to being transported instead of walking. So have I, though using stairs is good exercise for me. To sum up, 101 Mobility expeditiously delivered exactly what we wanted and it has immediately made life better for my physically impaired wife.

Alexandria, VA
Fast, efficient, courteous service. Smooth installation of stairlift in minimum time. Price market competitive and no strong-arm sales pitch. Personnel pleasant and easy to work with. Company makes obvious effort to ensure customer satisfaction. Highly recommended.

Dumfries, VA
Friendly, knowledgeable, experienced service!

Centreville, VA
this was such a lovely experience. I wish you would get in the business of mobility equipment, that is so necessary these days. Tremendous customer experience and execution was flawless. Bravo all

Potomac, MD
Very timely, both for the estimate and installation. Very professional. Excellent service.

Woodbridge, VA
Very professional and quick turnaround. Thanks!

Alexandria, VA
Sale and installation went very smoothly. Very friendly and helpful.folks.

Sterling Park, VA
We are very pleased with the service we received with our chairlift. From start to finish everything was more than we expected. The chairlift will be such a big help getting our mom up and down her stairs! Thank you very much.

Potomac, MD
The Bruno stair chair And Nate & Patrick your techs.

Herndon, VA
easy to use. very convenient.

Alexandria, VA
Prompt, reliable, friendly technician, good product.

Alexandria, VA
Prompt expert advice and installation

Silver Spring, MD
Good morning, I am very pleased with the service this company provided. I needed it someone to come to my aunt's house sooner than later to check her chair lift and they were able to help me right away. Jennifer who took my call was very friendly, polite and professional. Pat was the technician who came to the house and he also was very friendly, polite and professional, they were able to help right away.

Bristow, VA
Nice product and great immediate service!

South Riding, VA
The installation guys were super polite, extremely professional and worked extremely hard to get 2 lifts installed in a short timeframe. And they worked well as a team each trying to help the other...very refreshing to see.

Herndon, VA
The sales person and two installation people provided the best customer service! The stairlift works very well and is a godsend! [FIRST NAME REMOVED]

Rockville, MD
Very impressed with the service we received and the products and recommendations

West Springfield, VA
Your price for the Bruno unit was good. Your responsiveness was good. Installation was professional and done with care. However, the folded unit was a bit larger than 12-13 inches-- distance from the wall. Further, it is difficult for my wife, the user, to get on due to the height of the seat from the bottom floor. Covid-19 prevented us from looking at the the Bruno in your shop, which would have revealed this problem.

Manassas, VA
So professional but very friendly and informative!!

Potomac, MD
Quick service

Triangle, VA
The service tech that showed up was punctual, friendly, technically skilled.

New Market, MD
Your service is excellent. Your product is hardy. Your staff are helpful and pleasant to deal with.

Woodbridge, VA
Everything was professional and painless from the first visit to completing the install. Thank you!.

Stephenson, VA
Quality product. Reliable service. Technicians were excellent.

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