101 Mobility DC Metro Reviews


Fairfax, VA
The entire process was easy and installation was quickly done. Explanation of how the chair lift works and safety features was thorough.

Leesburg, VA
Matt was great to work with. Came to my home and gave me good information and great pricing. Scheduling the install was a bit tricky because we were waiting for a new driveway to be put in. They were super understanding and helpful when scheduling the ramp install. The guys who installed the ramping were very professional and were able to put the ramp system in under 3 hours. We are very happy!

Chantilly, VA
The service people were very efficient, told us what the problem was, ordered the replacement parts needed and at all times were very conscious about safety by wearing masks in our house.

Chantilly, VA
101 installed a ramp in our garage. The crew was very experienced and did a great job. The price was fair and they were able to install it quickly after we agreed on a price. 101 comes with my highest recommendation.

Annandale, VA
Service personnel have always been extremely knowledgable and proficient. Totally satisfied with product. A lifesaver.

Reston, VA
Patrick was prompt, professional, and a thorough communicator about the process and the chair.

Springfield, VA
Availability by phone call

Alexandria, VA
Very professional installers. Great product

Herndon, VA
I love the idea that you were local and I could talk to someone personally. See the products and test ride the stair lift. Ask questions. I also liked that we could rent the stair lift. Loved the professional installation. Would recommend very highly.

Manassas, VA
The installation smoothly and we are using the stair chair daily. Thank you so much.

Bentonville, VA
I was able to quickly get an estimate and the work done!

Falls Church, VA
Prompt, friendly, reliable service.

Nokesville, VA
The install went very well. The workers were very courteous and knowledgeable.

Occoquan, VA
Service 👍 Install tech 👍

Ashburn, VA
Like the product. Installation guy is very professional in his work. Customer service is very good.

Woodbridge, VA
I like that this company is very helpful in services they provide. The are attentive to the needs of their customer. Friendly company to do business with.

Herndon, VA
The sales people, office staff, and installers were very professional. Among the estimates we were given including other companies of the same product, 101 Mobility provided the best realistic estimated price up front. They also provided all the options and best price during the initial consultation visit, They (especially Mike who did the presentation) made the choice easy for us.

Chantilly, VA
Easy to use and looks nice on the stairs

Arlington, VA
I have had a Bruno chairlift leading to the basement for about 5 years and it has required very little maintenance on my part. In those five years I have had the batteries replaced just once. It has been a very sturdy investment which has allowed my wife and myself to remain in our home the past five years. Within the past few days I have had a chair lift installed leading from the sidewalk to the front door (six steps up) and am looking forward to have the same experience with that outdoor chair. Bruno puts out a wonderful low maintenance product.

Washington, DC
Friendly, informative staff. Excellent customer service, very clean rental vehicle.

Woodbine, MD
No pressure sales. Professional installation. Great product.

Gaithersburg, MD
Great services. I am very pleased with the installation of my stairs lift. I will recommend it

Haymarket, VA
It serves our needs and 101 has been supportive in monitoring the chair

Burke, VA
Answers to research questions

Washington, DC
My mom likes the ease of using the stairlift and I like the possibility of trading it in when needed. Also, the customer service was responsive prior to and after the stairlift was installed.

Woodbridge, VA
It is quiet and smooth ride up and down. The technician who installed it took his time to go over the operation of chair with me. If I have any problems the company will react to my questions . Also the company is located in Sterling, Virginia, not out of state. I felt a sincere concern for my husbsnd (who suffers from a heart problem and myself. Thank You, 101 Mobility !!!

Leesburg, VA
Great customer focus and concern for the individual who requires 101 Mobility services

Bethesda, MD
The purchase and installation were all handled in a very professional manner. The lief does seem to have a few rough places which the installer should smooth our as it's given more use. But it's being put to good use. We've been able to move my wife from our dining room, converted to a medical bed room, nd back to the master bedroom upstairs. I'm sure she will be happier there. She needs private nurses, so they have taken to being transported instead of walking. So have I, though using stairs is good exercise for me. To sum up, 101 Mobility expeditiously delivered exactly what we wanted and it has immediately made life better for my physically impaired wife.

Alexandria, VA
Fast, efficient, courteous service. Smooth installation of stairlift in minimum time. Price market competitive and no strong-arm sales pitch. Personnel pleasant and easy to work with. Company makes obvious effort to ensure customer satisfaction. Highly recommended.

Dumfries, VA
Friendly, knowledgeable, experienced service!

Centreville, VA
this was such a lovely experience. I wish you would get in the business of mobility equipment, that is so necessary these days. Tremendous customer experience and execution was flawless. Bravo all

Potomac, MD
Very timely, both for the estimate and installation. Very professional. Excellent service.

Woodbridge, VA
Very professional and quick turnaround. Thanks!

Alexandria, VA
Sale and installation went very smoothly. Very friendly and helpful.folks.

Sterling Park, VA
We are very pleased with the service we received with our chairlift. From start to finish everything was more than we expected. The chairlift will be such a big help getting our mom up and down her stairs! Thank you very much.

Potomac, MD
The Bruno stair chair And Nate & Patrick your techs.

Herndon, VA
easy to use. very convenient.

Alexandria, VA
Prompt, reliable, friendly technician, good product.

Alexandria, VA
Prompt expert advice and installation

Silver Spring, MD
Good morning, I am very pleased with the service this company provided. I needed it someone to come to my aunt's house sooner than later to check her chair lift and they were able to help me right away. Jennifer who took my call was very friendly, polite and professional. Pat was the technician who came to the house and he also was very friendly, polite and professional, they were able to help right away.

Bristow, VA
Nice product and great immediate service!

South Riding, VA
The installation guys were super polite, extremely professional and worked extremely hard to get 2 lifts installed in a short timeframe. And they worked well as a team each trying to help the other...very refreshing to see.

Herndon, VA
The sales person and two installation people provided the best customer service! The stairlift works very well and is a godsend! [FIRST NAME REMOVED]

Rockville, MD
Very impressed with the service we received and the products and recommendations

West Springfield, VA
Your price for the Bruno unit was good. Your responsiveness was good. Installation was professional and done with care. However, the folded unit was a bit larger than 12-13 inches-- distance from the wall. Further, it is difficult for my wife, the user, to get on due to the height of the seat from the bottom floor. Covid-19 prevented us from looking at the the Bruno in your shop, which would have revealed this problem.

Manassas, VA
So professional but very friendly and informative!!

Potomac, MD
Quick service

Triangle, VA
The service tech that showed up was punctual, friendly, technically skilled.

New Market, MD
Your service is excellent. Your product is hardy. Your staff are helpful and pleasant to deal with.

Woodbridge, VA
Everything was professional and painless from the first visit to completing the install. Thank you!.

Stephenson, VA
Quality product. Reliable service. Technicians were excellent.

Aldie, VA

Springfield, VA
I liked the caring service. No hard sell. Good explanation of options. Worked with me on best solution and budget solution so I could make an informed cost/benefit analysis.

Bethesda, MD
Everything was fine. The only problem, which was something we didn't think about, is that my mother's feet don't reach the foot rest. She is short AND we opted for the swivel (for safety purposes) which added 2 inches to the chair height. This makes it a little hard to pick up her dog, get in the chair properly, and hold her dog in a level lap.. Like I said this was something we didn't really think about so it is our problem. Another potential problem we are checking into is that my mother is being treated for macular degeneration and we think the slight vibration the chair has when moving is effecting my mother's eyes to the point of causing some vertigo and dizziness. I don't necessarily believe that but we will be checking with our doctor.

Gaithersburg, MD
The Bruno Elite is excellent and easy to operate. The installation service was prompt, efficient, professional, and friendly.

Manassas, VA
Everyone was so pleasant and knowledgeable about the products.

Frederick, MD
Not fond of the sale person Mike but Jen and the two guys that installed were great.

Herndon, VA
The tech was on time very quick; knew the problem and solved it.

Washington, DC
The stairlift has helped greatly in giving me a safe way of getting up the stairs. My only complaint is it very difficult trying to reach the lever to put the footrest down. Patrick was very helpful and knowlegleable. He explained the operation of using the stairlift. Thank him again for all he did. R. Van Croft

Woodbridge, VA
Great job. Good presentation by Mike & great installation job.

Fairfax, VA
Great install! Patrick did a wonderful job installing. Quick and easy. Dad loves so much we can't get him off it. Sometimes he actually falls asleep on it.

Fairfax, VA
Everyone was very responsive to our needs. My husband would have been stuck on the couch for the night if he didn’t have the chair installed that day. He is in the final stage of stage 4 cancer and the couch is the last place he needs to be to get a decent nights sleep. He fought me on getting it for weeks. After taking the trip upstairs for bed that evening, he turned around and said “you should have gotten it sooner”. Lol! THANK YOU!

Mount Airy, MD
Work was done with care and understanding of families needing and wants.

Sterling, VA
They responded quickly to my service request. The technician was very helpful and informative. Very pleased overall with the company, from installation 2 years ago, through service support after installation.

Woodbridge, VA
The individuals I dealt with, from the first contact through final installation, were professional, helpful, and efficient. All necessary information was provided and my questions were quickly answered. Installation was, relatively, quick, efficient and designed to require the least space on our stairway. The availability of the lifts has made a big difference in our daily routines.

Fairfax, VA
In this wild world of the illness and stay at home necessity your firm came and installed the product in a timely fashion...appreciated the install and the manor of the installers

Springfield, VA
The services to repair our chairlift were done well and in a timely fashion! Thank you!

McLean, VA
Every part of the transaction from beginning to end was seamlessly implemented. Outstanding sales team and technicians. Very responsive company.

Haymarket, VA
Great company great service!

Clifton, VA
Quality product. Installed efficiently with no problems. Very sturdy.

Ashburn, VA
Answered all questions. Quick installation. Friendly, clean and courteous staff.

Woodbine, MD
The installer was great. Friendly, knowable- tested chair lift & allowed us to test it before leaving. He praised the company and was overall a Upbeat personable guy!

Leesburg, VA
101 was top-notch to deal with. Mike and Ab couldn’t have been more helpful. Installation went smoothly, and within several days of ordering the unit. My 88-year old husband loves it; I’m afraid I’m going to gain weight because it’s such a pleasure riding it that I seldom walk up the stairs!

Annandale, VA
Professional, friendly, and responsive.

Manassas, VA
Very happy with the chair lift and the service.

Alexandria, VA
I referred you to my neighbors, the Lenhardts.

Stafford Courthouse, VA
Professional.courteous and fast

Bristow, VA
We had two stair lifts installed in our home. Every person from 101 we interacted with were very professional and courteous.

Leesburg, VA
Friendly and informative staff. A local company that had stair lift equipment on site that could be "tried out" , which beats picking this item from a video or picture. Highly recommend this company. [FIRST NAME REMOVED] T.

Woodbridge, VA
101 Mobility offers the best in mobile technology, knowledge and trained staff. Staff is always courteous, efficient and most importantly kind and knowledgeable. I highly recommend 101 Mobility for all your mobile needs. Alysha Page

Centreville, VA
Friendly & Professional service !

Alexandria, VA
Great quality product and friendly customer service!

Ft Washington, MD
They were helpful by telephone and in-person. The repair persons arrived at the time promised, were quick, quiet and very friendly. Excellence was my experience for the Sterling location. Bertha R. Parbey Kekeli Assisted Living

Gaithersburg, MD
The chair is a godsend and well designed and made.

Purcellville, VA
Their help in my recovery from stroke has been outstanding.

Waldorf, MD
Your products are good and so is the service.

Alexandria, VA
Responsive and comprehensive. Provided great value with tax savings and VA TAX credits. Was able to install in time for my wife’s surgery.

Gaithersburg, MD
Responsiveness and competence.

Burke, VA
You made and met your commitments unequivocally. Your people were on time, polite and efficient.

Reston, VA
much improved customer service with faster arrival of tech. Knowlegable technicians.

Gainesville, VA
The scheduling and installation was quick and efficient. Expecting to pay for a curved chairlift it was suggested I instead install two straight chairlifts which was significantly cheaper. I very much appreciated the suggestion when I naturally assumed that two independent chairlifts would be more money than one with a turn. 101 Mobility could have made a lot more money without that suggestion. The installers were great and professional. Standup company.

Potomac, MD
Installed on dae when promised--just waiting for a item from mfg. Overall very pleased.

Gainesville, VA
Good job.....done on time.

Leesburg, VA
Delivered as promised.

Chevy Chase, MD
Prompt service and helpful personnel.

Kensington, MD
Quality of the product very good. Jou, installer was professional and helpful with initial use of the stair lift.

McLean, VA
From our initial consultation with Michael through the installation by Joe and Patrick, as well as communications with other members of the team, everything went extremely well. They answered our many questions, both about their company and product, fully and professionally. They were responsive and pleasant to work with. We appreciated the comprehensive training given after the installation so that we feel confident about using the stair glide safely. Although we have only had it for a few days, it has already proven to be a major enhancement toward greater mobility in our home. We have been very pleased with the experience of working with the 101 Mobility team, and only wish we had done it sooner.

Alexandria, VA
Exceptional customer service & very good product.

Silver Spring, MD
The sales evaluation and quotation was done very well and all inquires where addressed. The installation and instruction was performed excellently and at our convenience. The stair lift is perming well.

Manassas, VA
The chair lift works perfectly and your service is outstanding

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