101 Mobility Wilmington Reviews


Wilmington, NC
Good service and reliable products

Wilmington, NC
The customer service and lady I dealt with was great very helpful and professional! Great product also and was SO happy to find a place that rented for my mom when visiting.

Wilmington, NC
Knowledgeable reprsentative who was pleasant, informative,helpful and geared to my needs. I have now used my scooter a bit and doing very well with it. Love the tiny turning radius as I can even turn around in an empty elevator which is a real plus as I live on the second floor.

Carolina Beach, NC
Prompt and courteous

Burgaw, NC
You guys always come with solutions to problems for me. Thank You Very Much!

Wilmington, NC
My mother absolutely loves the ability to use the wheel chair ramp for her rollator. She is much more secure and moves safely from the house to her car. The installation went smoothly!

Southport, NC
Thank you for your product and service. The installation went well and the chair lift has been a God sent.

St Pauls, NC
The scooter was there on time and the price was reasonable.

Carolina Shores, NC
The installation of the ramp was done professionally and on time. Only complaint is that it was not cleaned before installation. Leaves and dirt on ramp.

Rocky Point, NC
It was product we needed in our home to move mom up stairs.

Wilmington, NC
I want to thank all the staff at 101 mobility for making my help in picking the right product in the vehicle lift and choosing a scooter that fit my needs, they were all very curtious and knowleagable.

Wilmington, NC
Product was as expected. Clean functional. The staff however, we're amazing and went above and beyond to help my husband and I

Wilmington, NC
Christine Brenner was amazing! Sometimes is hard to find vendors that wanna work with us, our final customer was very happy with the rental and delivery/pick up service. Thanks for everything! Juan Mondragon

Wilmington, NC
I like the product because of the metallic structure of which the handicap ramp is built. This is better than a wooden ramp because it will last much longer without a lot of repair and upkeep. The men who installed the product(ramp) were very courteous and professional.

Wilmington, NC
You were easy to work with, and did a good job for me.

Hampstead, NC
Bruno is a workhorse

Sneads Ferry, NC
Sales people and installers were knowledgeable and professional. Installers called when enroute, arrives when expected, were quiet (as much as installation allowed), and showed mr the features of each lift

New Bern, NC
They came and looked at my situation and gave me a quote right away. Super super friendly! Installation was exceptionally quick. We are absolutely positively extremely happy with the new ramp and would recommend 101 Mobility to anyone!! Patty & Molly Hammond

Wilmington, NC
Very friendly welcome. All questions answered. And enjoyed the demonstration.

Wilmington, NC
Your ramp was a great addition to the front of our home. The installation was done very professionally and promptly. My 93 year-old mother had grown afraid to go up the front steps due to several falls and having the ramp gave her great comfort in the last days of her life. She no longer felt trapped in her own home. Thank you 101 Mobiliity.

Myrtle Beach, SC
Good People !

Emerald Isle, NC
Well trained and helpful.

Wilmington, NC
Quality products and outstanding service. [NAME REMOVED]

Wilmington, NC
christine understood my needs and was able to facilitate delivery the same day. Was quite a relief.

Wilmington, NC
Very responsive and friendly.

Ocean Isle Beach, NC
C. Brenner & Leigh Kelly kept checking on orders and delivery as requested.

Leland, NC
Excellent personal service from first contact to installation of equipment. Service is the most important thing , especially when some of the equipment is competitive.

Wilmington, NC
We purchased a stair chair lift for my Mom. Once we chose to purchase it, it was installed in less than a week. The installation was quick and my Mom was given a tutorial as well. It has been a great relief on her knees!

Holly Ridge, NC
My experience with 101Mobility was a pleasant one. They had what I needed, and I was able to handle the transaction, on site, with little or no wait. Prices are reasonable, and each employee I dealt with was knowledgeable, Helpful, and pleasant. What more can a company offer? Thank You all Howard Orr

Wilmington, NC
The products are easy to reserve and delivery is prompt

Wilmington, NC
Christine was AMAZING in helping us 1) rent a lift chair; and, 2) buy it. We are so grateful for her help.

Wilmington, NC
I love my chair. Most wonderful thing for people to have and feel secure in going up and down

Wilmington, NC
I got to Wilmington & the company I had ordered a wheelchair from did not deliver & could not provide one. Your company & Christina saved the weekend. Christina was very professional and very helpful. She went out of her way to help. I’m very thankful for that. Definitely recommend 101 Mobility.

Wilmington, NC
I found 101 Mobility during a random search of the Wilmington, North Carolina area in an effort to rent a lift chair. Can't give enough praise to the high level of customer service from Christine. I was traveling from Pennsylvania to visit family and her efforts made this entire process a cakewalk. Thank you Christine and Mobility 101

Supply, NC
Great Service

Wilmington, NC
Everything was very smooth and professional

Wilmington, NC
Awesome service. Very quick install which was perfect. Great explanation of product. I cannot say enough good things about company, sales staff, and installers.

Wilmington, NC
It was a scooter I rented it was great. Thanks so much. Christine was wonderful. I have people ask about it. I gave them the name where I rented it. Wish I had business cards to hand out. Thanks. I will rent again when I return to your area

Castle Hayne, NC
the dependabily and the obvious care the staff has for the customers

Leland, NC
Christine Brenner was very helpful and she did everything she could including offering to meet me on Saturday. Also, delivery people explained everything and were very courteous.

Wilmington, NC
Quick to respond and very helpful.

Kure Beach, NC
Service was personal and professional.

Castle Hayne, NC
Responsive to our needs. Technical service was very knowledgable and answered all of my father's questions.

Wilmington, NC
We are very pleased with the scooter and lazy boy chair! The process has been very easy and will recommend to anyone! A pleasure to do business with you.

Wilmington, NC
Very prompt delivery

Wilmington, NC
This is the first time we interacted with 101 Mobility. The experience was incredible. The Customer Service person with whom we first spoke was Christine. She was immediately helpful, listening to our unique problem with our electric scooter "The Buzz", checking to make sure that she would be unable to order a replacement tire through her distributer, suggesting to us that we purchase the replacement tire, and then scheduling an appointment for the flat scooter tire to be replaced by your technicians. We were called on the date of the scheduled repair by Leigh who told us the repair had been completed and the scooter was ready for pick up. We were out of town but figured we would be back for the pick up at a time that your shop would be closing early due to the July 4th holiday. She offered us her personal phone number and told us that if we ran late in our travel schedule, she would come to the shop after hours so that we could pick up the scooter when we arrived back in town. WHAT AN AMAZING CUSTOMER ORIENTATED BUSINESS YOU HAVE !!!! Thank you for such a successful repair of our scooter and such a user friendly business. J L Thomason, MD and Steve Searcy, PE

Wilmington, NC
From the first contact until the last contact with 101Mobility staff, we could not have been better served . Beginning with Leigh,who took measurements, then Mitch (branch mgr), Jim (lead tech(, and Will (helper) who finished the process, we could not have asked for better communications or prThank you team!!! Allan and [NAME REMOVED]

Whiteville, NC
Professional service all the way through the process. Quick accurate quotes and scheduling, top quality products, skillful and prompt installation, and everyone was extremely courteous and helpful. All around great job!

Wilmington, NC
Very reliable good service

Wilmington, NC
Excellent customer service and rental options for short term accessibility solutions, are the reasons that 101 Mobility exceeded my expectations as a first time customer.

Leland, NC
Excellent customer service. I love the electric chair.

Carolina Beach, NC
Very professional, prompt service. Thank you.

Jacksonville, NC
The whole process was very easy. I was given simple hands on training on how to assemble and operate the mobility scooter. Very pleased with your firm.

Wilmington, NC
Delivery on time- great product-professional people

Boliva, NC
Christine Brenner was very helpful.

Ocean Isle Beach, NC
I LOVE my vertical lift! 101 Mobility did an outstanding job from my first encounter to my tutorial at the end. I play the harp and needed a way to get my harp to the first floor and back up without bumping up and down the stairs. It is also great for bringing up groceries. Like so many homes along the coast, all of my main rooms are upstairs. This lift will also allow my husband and I to age in place in the home that we love.

Morehead City, NC
You were prompt in replying to my request for information. The quoted price was good as far as I know, and the installation was performed at the time you promised. The technician was very proficient and explained the operation in a manner that even us old fogies can operate it. Your professional approach was excellent. My only problem is that you don't have an office in Morehead City.

Wilmington, NC
It was quick and easy. My mother-in-law loves it.

Southport, NC
Services offered re rentals are great. Your staff is very knowledgeable and accomodating Will definitely recommend

Wilmington, NC
When our ramp was first installed, it was too long and went over our circular drive. I remarked on the fact that it was 3 feet more than the order. It was immediately corrected. I requested a brand new threshold ramp to replace the used one and that too was replaced. Both ramps are now new and match. Friends have commented that the long ramp looks good. Jim the installer was good, polite and helpful. Thank you all. [NAME REMOVED]

Leland, NC
Rep Christine Brenner was helpful, friendly and knowledgeable. It was a very good experience overall and I would recommend her to my family and friends.

Carolina Beach, NC
Very professional and you can depend on what they say.

Wilmington, NC
Quality products and friendly and courteous personnel.

Leland, NC
Staff was very knowledgeable and did what they could to help me. Followed up to make sure I was pleased that the products were as represented and operated properly. When I had a problem, they were quick to find a solution and resolve it.

Wilmington, NC
I feel this product will give me the independence for the now and in the future. If anything was to happen to my husband, I could still live in my home and bring in my bags from the supermarket.

Leland, NC
Easy to use. Excellent staff-courteous & very helpful!

Leland, NC
Your threshold ramps and grab bars will make my new home more accessible and safer. Christine, Leigh, Mitch and Roman handled the product selection, ordering,scheduling and installation on time and on budget.

Wilmington, NC
I was bringing a power chair to my brother in Wilmington from Tampa. It had worked fine. But loading it up it was dead! As I crossed into Wilmington I decided to check and see if by chance I could find someone to look at it. 101 Mobility came up and I noticed it was about a mile away on the road I was on. I decided to take a chance and see if someone would just look at it. I talked with a few young ladies who were GREAT! The said the tech was there and he could look at it. In about 60 seconds he said DEAD BATTERIES and they were 9 years old. He replaced the at a reasonable price and serviced chair. It was about to rain. He warned me about getting the arm wet. He covered it in plastic and taped it up. The young ladies found a big plastic bag to fully cover it. They helped me load it. GREATEST SERVICE I HAVE HAD IN YEARS! JUST GREAT!

Wilmington, NC
Your office was near me and staff found the way to meet my guest’s needs at a reasonable price.

Jacksonville, NC
A person answers the phone. You have responded to all questions and repairs. Even after ramp was paid for.good customer service.

Rocky Point, NC
Friendly service Always on time

Wilmington, NC
Ms. Brenner was friendly, courteous, professional, and expeditious. She experienced a little ordering an item, kept working until the company gave her the information she had requested. she kept me informed along the way.

Surf City, NC
Call me by phone.

Wilmington, NC
WORKS GREAT AND THE TECH TOOK HIS TIME TO MAKE SURE WE UNDERSTOOD THE OPERATION. DIDN'T TAKE A LONG TIME TO INSTALL IT EITHER. GOOD JOB.

Leland, NC
The service was great and when we had a complication arise their response was from the heart!

Oriental, NC
I really appreciated Christine, her branch manager and the technician in the way they worked with us to get our lift evaluated after Hurricane Florence. Other servicemen from various companies were unable to diagnose the problems. Now we know that the lift is damaged beyond repair which is very unfortunate but knowing this has value as well. I highly recommend this team!

Wilmington, NC
the product is wonderful..the lift chair has made life a thousand times easier than lifting a 200 pound man out of a recliner with one arm! Leigh Kelly, my contact person, was very professional, most helpful and got straight to the point on any question I asked. Christine, the scheduler, made my day by being able to upgrade the delivery time by two days.. Overall, the entire facility and staff, delivery persons and receptionist Laurel, are worth recommending to anyone I know needing medical or health equipment. And trust me, I have told everyone I know about how good 101 Mobility is! Many Many Thanks Again..Donna Dineen, Dineen Animal Hospital

New Douglas, IL
Immediate availability of rental lift chair for a short term. there was no deposit!

Wilmington, NC
Quality of products, friendliness of staff

Murrells Inlet, SC
Leigh and Christine were both cordial, considerate, and timely in getting us a ramp installed! Roman did a smooth installation!! Well pleased all around!!!😀😀😀

Kelly, NC
Great to work with.

Wilmington, NC
Very fast response for service. Excellent quality technicians. Have already recommended 101 to neighbor who is now using your product. HM

Morehead City, NC
I am pleased with the employees I have dealt with so far. Hopefully the items we are waiting for will be what my daughter needs.

Southport, NC
Fast, courteous, knowledgable

Georgetown, SC
Excellent customer service and so thankful for the product you offer for renting... it has been a tremendous help to my mother and family.

Wilmington, NC
Very dependable. Good quality products.

Wilmington, NC
My sister, [NAME REMOVED] love the Go Go Scooter. Mitch and the staff were so wonderful when I call and so compassionate why we needed this for my sister, [FIRST NAME REMOVED]. My sister's husband had a stroke in February, we loss our mother on July 30th and her house was damaged during Hurricane Florence and she injury her right leg. She was so depressed how she was going to shop and get around. I knew I had to do something. I was calling around and looking online to rent a scooter. I saw your website. I call and they had one left and right away Mitch said he already had my name on it. He show me how to break it down and put it back together for travelling. My sister and her husband has been staying in a Hotel since the storm. After work we always got the transport wheelchair and take it to her in the parking lot but I surprise her driving the scooter to her in the parking lot. Tears of Joy was flowing down her face. I took her to the mall to do her Christmas shopping and she was smiling the whole time, best rental gift ever. Everything worked great and so easy. Thank you, thank you so much to have a product that my sister needed to make her life easier. Merry Christmas and a Happy New Year. Thank you and God Blessed all of you, Renee Kinney - (sister), and the [LAST NAME REMOVED] Family

Wilmington, NC
Your rep was courteous and efficient and did an excellent job with the installation! Thanks for your help!

Wilmington, NC
I like that you have rental services, high quality products and knowledgeable staff!

Wilmington, NC
I am very pleased with all the products which I purchased. I would like to extend a special thank you to Rowan who built new steps in my my garage. These new steps are perfectly done. Now I can more easily access my chair lift, and other folks can easily use my new stairs with a safety handrail. Leigh, I would also like to thank you for tending to all my needs in a prompt and kind manner. Thanks to all at 101 Mobility, [NAME REMOVED]

Wilmington, NC
Very fast response to request for change in ramp.

Carolina Beach, NC
All the employees I’ve met have been nice snd Well informed about the company’s products I Have made one purchase and the tech Ian was very well informed.kind and helpful The sales Mgr.came to my home to make an evaluation of my equipment needs to make my home a safer place. She is well informed . She will be sending her finding In writing.

Wilmington, NC

Conway, SC
Very friendly and helpful. Asked questions to make sure our needs were met.

Wilmington, NC
Leigh was very courteous and professional as well as having a good knowledge of the products. Everyone I spoke with was always very helpful. Roman came out to install my Fathers stairlift. He was very proficient in the installation process as well as explaining the operation process. All in all the 101 Mobility staff was awesome. We are very pleased and would certainly recommend them to anyone needing the products they offer.

Wilmington, NC
Customer service is great.

Wilmington, NC
we would like to mention Christine. We rented a scooter through. She was both professional and helpful by explaining things to us. She was also very helpful with a question over the phone about a Pride chair we had purchased several years ago from someone else. We will certainly use your business again in the future because of her. Please pass our thanks on to her..Thank you Sue & Sean [LAST NAME REMOVED]

Cape Carteret, NC
Our new lift is everything 101 mobility promised. Leigh was wonderful and very knowledgeable about all our options and which ones would work the best for our needs and location. The installment guys were very nife and did a fantastic job. They took the time to go over how the machine worked as well as the warrenty. We were able to install a lift in about 2 weeks and time was at an essential factor for us. Thank you to everyone at 101 mobility.

Hampstead, NC
Everyone was very efficient and helpful.

Ocean Isle Beach, NC
good products - difficult to schedule service

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